Bilingual customer service jobs in New York, NYCreate job alerts

Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York

About the role we are seeking talented line cooks for miznon at our nyc locations. These are full time, hourly positions with an asap start date. While you must be comfortable working independently, you must also appreciate a strong team environment. We support a culture of promoting from within and growing a career within the company and are seeking the right candidate who also shares our values. Some prior kitchen experience is mandatory. Responsibilities: • manage a station from prep to service • work with the chef and kitchen team to memorize and execute basic meal prep procedures • ensure that all food prep and storage areas and kitchen station meet regulation cleaning standards • maintain a level of professionalism during service (i.E. Interact with guests, cook beautiful food with grace, keep your station clean, etc.) • interact with guests and create a warm atmosphere (we operate open kitchens, so this is a must!) • collaborate with the team to create new dishes, keeping local produce and season in mind • adhere to restaurant closing procedures skills and requirements: • minimum 1 year of experience cooking in a high-volume kitchen • ability or willingness to work in a fast-paced kitchen • basic knife skills • strong customer service skills, detail-oriented and organized (we operate open kitchens, so your presence is key!) • must be professional and enthusiastic, a team player that is willing to learn with positive attitude • must be excited about our food, brand and story • basic food and kitchen safety knowledge • nyc food handler’s certificate is a plus • desire to create an upbeat, fun atmosphere must have food handler’s certificate available nights and weekends english preference bilingual preferred please come in mondays 2pm-4pm only bring your resume

Job Type: Full-Time Location: Brooklyn Navy Yard Job Summary: We are seeking an organized and efficient Dry Cleaner Production Coordinator to join our team at our dry cleaning production facility. In this role, you will act as a key liaison between our boutique stores, production team, and customers, ensuring smooth operations and excellent customer service. The ideal candidate will be detail-oriented, adaptable, and able to work well under pressure while maintaining a positive, team-oriented attitude. Key Responsibilities: Communication: Serve as the primary point of contact between boutique stores, production, and customers. Ensure timely and clear communication regarding garment status, special requests, or any issues that arise. Garment Care: Maintain a keen eye for detail in all garment handling, ensuring that each item is processed, cleaned, and finished to the highest quality standards. Multitasking: Manage multiple tasks and priorities simultaneously, such as tracking orders, coordinating between departments, and addressing customer concerns. Flexibility: Adapt to changes in workflow or priorities as needed and be willing to take on various tasks that arise during day-to-day operations. Working Under Pressure: Stay calm and efficient during peak times or challenging situations to meet deadlines and ensure customer satisfaction. Mental Focus: Demonstrate strong concentration and attention to detail, even during busy periods, to ensure high-quality results. Bilingual: Fluency in both Spanish and English is preferred to effectively communicate with a diverse customer base and team members. Easygoing Attitude: Maintain a friendly, approachable demeanor with customers and colleagues alike, fostering a positive and collaborative work environment. Additional Duties: Be open to assisting with other tasks, such as inventory management or equipment maintenance, as needed to support the smooth operation of the facility. Qualifications: High school diploma or equivalent (some college preferred) Experience in a customer service or production role (preferably in the dry cleaning or garment industry) Strong communication skills in both English and Spanish (written and verbal) Ability to multitask, prioritize, and work effectively under pressure Attention to detail and commitment to quality garment care Flexible, team-oriented, and willing to take on new responsibilities Positive attitude and ability to interact with customers and coworkers in a friendly, professional manner. How to Apply: Interested candidates are invited to submit a resume and cover letter highlighting their experience and qualifications for the role. Join our team and contribute to maintaining the high standards of quality and service our customers expect!

Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person

We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required

🚛 Warehouse Manager – A-1 Party & Tent Rentals, Inc. (Brooklyn, NY) About Us: 🎉 A-1 Party & Tent Rentals, Inc. is Brooklyn’s premier party rental company, providing high-quality event solutions, including tent, table, chair, and linen rentals. Serving Queens, Brooklyn, Manhattan, and the Bronx, we pride ourselves on exceptional service and competitive pricing, catering to a diverse clientele. 📌 Why This Role is Perfect for You • 🌟 Career Growth: Join a fast-growing company where your efforts directly impact success. • 💰 Competitive Pay: Starting salary of $50,000–$65,000 annually, with up to 4.5% annual raises (well above the national average). • 🎯 Performance Bonuses: Hard work pays off—literally! • 🕒 Work-Life Balance: Enjoy up to 14 days of paid time off per year, plus holidays. • 🚀 Be a Leader: This isn’t just a job; it’s a chance to lead, innovate, and make a lasting impact. 📋 The Role We are seeking a motivated and experienced Warehouse Manager to join our Brooklyn team. This full-time, on-site position is crucial for managing our operations and ensuring seamless event logistics. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to lead and grow with us. 💡 Key Responsibilities 🗂 Inventory Management & Control: • Maintain accurate inventory levels using modern tools and processes. • Oversee stock control, optimize storage space, and manage restocking. • Perform regular audits to ensure inventory accuracy. 🏗 Warehouse Operations: • Supervise daily operations, including organizing and overseeing loading/unloading. • Ensure warehouse safety, cleanliness, and compliance with regulations. 👥 Team Leadership & Hiring: • Recruit, interview, and onboard new warehouse staff. • Train, manage, and motivate workers to achieve operational excellence. • Schedule and delegate tasks to maximize productivity. 📦 Route Planning & Logistics: • Create and optimize delivery and pickup routes for maximum efficiency. • Coordinate with drivers and logistics staff to ensure timely deliveries. • Handle reassignment of drivers and helpers as needed. 📞 Customer Service: • Be available to respond to customer calls and emergencies throughout weekends when necessary. • Confirm delivery details and provide professional, friendly service. 🔧 Process Improvement: • Identify inefficiencies in operations and implement effective solutions to enhance workflows and professionalism. ⚙️ Position Details • 📍 Location: Brooklyn, NY (on-site). Candidates must live within 38 minutes of the warehouse. • 🕒 Hours: Monday to Friday, 6:30 AM to job completion (typically 4:00–6:00 PM). Occasional weekend work (Saturday/Sunday) required during peak times. • 💵 Compensation: $50,000–$65,000 annually (2nd-year earnings potential). • 🎁 Benefits: • Performance-based bonuses. • Annual salary increases: Up to 4.5% every year. • Paid time off: Up to 14 days per year, plus holidays. ✅ What You’ll Need to Succeed • Proven experience in Inventory Management, Logistics, and Operations Management. • Expertise in creating and optimizing logistical routes. • Strong leadership skills with a knack for hiring and training staff. • Ability to thrive in a fast-paced, hands-on environment. • Knowledge of warehouse safety regulations and best practices. • Bilingual (English and Spanish) is a must. • Must live within 38 minutes of the warehouse for timely availability. ✨ Why Join A-1 Party & Tent Rentals? • 📈 Growth Potential: Be a leader in a growing company and advance your career. • 🏆 Recognition: Enjoy performance bonuses that reward your dedication and results. • 🌟 Above-Average Raises: Annual increases of up to 4.5%—way above the national average! • 📅 Paid Time Off: Recharge with up to 14 days of PTO per year, plus holidays. • 🤝 Team Culture: Join a supportive, dynamic team focused on excellence and innovation. 🚀 Ready to Grow with Us? If you’re passionate about logistics, thrive in leadership roles, and are ready to take your career to the next level, we want to hear from you! 📩 Apply today and start your next great chapter with A-1 Party & Tent Rentals!

Front Desk Receptionist needed for Afternoon Hours Duties and Responsibilities are as follows - Preparing and typing routine correspondence, letters and reports - Answering Phones & routing calls to appropriate person - Greeting visitors and Patients as applicable and conducting them to the appropriate location or person as needed - Setting up Charts for new clients - Maintaining schedules and daily calendars - Scheduling clients - Assisting in Various basic personnel administrative functions Requirements Experience in medical office References Required Bilingual/Spanish or Polish Speaking Schedule 1-7pm Job Types: Part-time Schedule: Monday to Friday able to cover some Saturdays and Sundays if needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required) Work Location: In person

Full job description: Job Overview: We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required)