Bilingual customer service jobs in New York, NYCreate job alerts

Heart to Heart Home Care is seeking a coordinator to join our quickly growing team! Description: As a coordinator you will be responsible for answering and documenting any issues, inquiries and/or schedule changes that occur for our Brooklyn branch. The coordinator is responsible for managing incoming Brooklyn branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills. Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-Time Schedule type: (Saturday & Sunday/8:00am - 4:30pm) ( 3 weekdays/ 9:00am-5:30pm) What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Schedule: Every weekend Monday to Friday Morning shift Work Location: In person Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

Our community is looking for Bilingual (Spanish) Home Health Aides to join our team. The Bilingual (Spanish) Home Health Aides role includes providing hands on care and physical and emotional support to each resident while maintaining a safe and comfortable home like environment. Responsibilities: • Maintaining cleanliness of resident’s room and work areas, • Helping residents maintain independence, promoting dignity and physical safety of each resident, • Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed, • Engaging residents in life skills and other life enrichment activities Qualifications: • CNA, PCA or HHA license, • High School diploma/GED, • Must be 18 years of age, • Must be Bilingual in Spanish, • Previous Home Health Aide experience preferred, • Ability to communicate effectively with Residents, management and co-workers, • Superior customer service skills, • Ability to handle multiple priorities, • Must demonstrate good judgment, problem solving and decision-making skills If having a direct impact on the lives of others is appealing to you, apply today and join our team!

We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!

Company Introduction US Cruise is a professional company headquartered on Wall Street, New York, specializing in global cruise ticketing, group shore excursions, bilingual tour leaders, and customized travel services. We maintain close partnerships with major cruise lines worldwide and are committed to providing travelers with high-quality cruise experiences. With extensive industry expertise and a professional team of tour guides, we are not only a trusted brand for travelers but also a key partner for travel agencies and agents. Position Overview US Cruise is now hiring energetic, personable cruise tour guides to accompany international travelers on exciting journeys. Candidates must be fluent in both Chinese and English. Comprehensive training and full support are provided—you bring your passion for travel, culture, and customer service to create unforgettable experiences for our guests. Our guided cruise services cover top global destinations, offering you the opportunity to earn a competitive salary while traveling the world and enjoying the benefits of cruise life. This is a contract position with compensation of $2,000 per week, excellent working conditions, and strong career growth potential. Bilingual Chinese-English tour guides are especially sought after, and proficiency in Fuzhou dialect or Cantonese is a plus. Responsibilities Lead cruise passengers on shore excursions and sightseeing tours at major ports of call. Deliver professional commentary, including cultural and historical insights as well as personalized recommendations. Promote and assist in selling cruise shore excursion products to enhance the guest experience. Ensure the safety, comfort, and satisfaction of all guests throughout the tour. Work closely with cruise staff and local partners to ensure seamless operations. Requirements Flexibility to work according to cruise itineraries. All schedules will be provided in advance. Must be at least 21 years old and legally authorized to work in the U.S. without sponsorship. Successful candidates will be required to pass a background check. Strong public speaking and group management skills. Fluency in both Chinese and English; proficiency in Fuzhou dialect or Cantonese preferred. Please include your availability and desired start date in your application. Commitment to Diversity & Inclusion At US Cruise, we are dedicated to fostering diversity and inclusion within our workforce and the communities we serve. Guided by our values of integrity, teamwork, and respect for individuality, we encourage every team member to bring their unique strengths. We view diversity and inclusion as a long-term commitment, requiring shared responsibility, continuous improvement, and progress. Join us in creating unforgettable cruise experiences while growing together in a diverse and inclusive environment.

Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

We are looking for a friendly, reliable, and customer-focused Cashier to join our team. The ideal candidate will be bilingual in English and Spanish, ensuring excellent communication with our diverse customer base. Key Responsibilities: Greet customers warmly and provide excellent customer service. Accurately process sales transactions using the cash register or POS system. Handle cash, credit, and debit payments securely. Assist customers with inquiries, product information, and returns. Maintain a clean, organized, and presentable checkout area. Balance the cash drawer at the beginning and end of each shift. Work collaboratively with team members to meet store goals. Qualifications: Proven experience as a cashier, sales associate, or in customer service. Bilingual in English and Spanish (required). Strong communication and interpersonal skills. Basic math skills and attention to detail. Ability to work in a fast-paced environment. Flexible to work weekends, evenings, and holidays as needed. Benefits: Competitive hourly pay. Opportunities for growth and advancement. Supportive and inclusive work environment.

Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities • Manage multi-line phone systems, directing calls appropriately and taking messages as needed., • Schedule patient appointments, • Communicate effectively with physicians and medical assistants, • Provide patient support by addressing inquiries and resolving issues promptly., • Assist with duties including typing, proofreading documents, and maintaining office supplies., • Maintain a clean and organized front desk area to create a welcoming environment., • Russian Speaking is preferred., • Previous experience in a front desk or receptionist role., • Strong customer service skills with a focus on patient satisfaction., • Excellent organizational skills with the ability to manage multiple tasks efficiently., • Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele., • Strong typing skills with attention to detail for accurate data entry and documentation.

Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: Outpatient Services Salary: $48,000- $52,000 Location: Hoboken, NJ Work hours: Tuesday through Saturday: Tues - Saturday 12pm - 8pm (Full time- 40 hours weekly) POSITION OVERVIEW: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. REQUIRED QUALIFICATIONS: High School Graduate or equivalent is required. Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred. Bilingual Spanish preferred Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel. Billing and Data collection experience required. Outpatient Insurance and Verification Specialist additional job duties: Bilingual – Spanish/English: Ability to communicate fluently with Spanish-speaking patients, families, and staff. Flexible & Adaptable: Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed. Insurance & Verification Expertise: Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems. Outpatient Department Support: Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations. Tech-Savvy: Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs). Reporting & Data Handling: Capable of running and interpreting reports to support departmental operations and decision-making. Strong Organizational Skills: Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation. Team-Oriented: Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care. EXCELLENT BENEFITS: Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP Eligible for medical benefits after 30 days of employment Flexible work schedules, clinical training series, leadership development program 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

✨The best and top-rated NYC local wellness nail care brand since 2006! Join our new team in Bayside, Queens!!✨ Qualifications: Possess strong customer service skills, team player, offer a strong entrepreneurial mindset, and ability to work in a fast-paced environment Reliable and punctual Highly organized and detail oriented Strong oral and written communication skills Ability to work weekends, early mornings, evenings, and some holidays Be able to stand for extended periods of time Bilingual (English, Chinese, Spanish) Responsibilities: Act as a host to bring warm welcomes to clients as they arrive for their appointments and set the tone for entire client experience as last to say goodbye Have thorough knowledge of the brand and product to answer any questions and offer assistance Manage client check ins and check outs Be a vital member in achieving salon’s financial goals and retaining existing clients Oversee inventory management, supply stock, appointment booking and Nail Technician scheduling Actively maintain the presentation of salon and sanitation guidelines at all times Respond to client emails and calls in a timely fashion

Company: Inwood Pizza Location: 179 Sherman Avenue - New York, NY 10034 Employment Type: Full-time Pay: Negotiable + tips About the Position We're looking for reliable and friendly Pizza Man to join our team! As a Pizza Man you'll be the face of our restaurant, ensuring customers receive hot, fresh pizza with excellent service. Key Responsibilities Make pizzas and other menu items to customers in a timely manner Maintain accurate pizza making recipes and handle cash transactions Provide excellent customer service with a positive attitude Follow all health protocols Assist with light kitchen duties during slow periods (folding boxes, answering phones) Requirements 18+ years of age Ability to lift up to 30 pounds Basic math skills for handling payments Excellent communication and customer service skills Ability to work evenings, weekends, and holidays What We Offer Competitive hourly wage plus tips Friendly work environment Bilingual (English/Spanish) preferred but not required Knowledge of local area and streets Rotating Schedule which includes nights and weekends Full-time positions available for 35+ hours

We are seeking a dedicated and passionate Prep Cook to join our culinary team. The ideal candidate will play a vital role in the kitchen, assisting with food preparation and ensuring that all meals are prepared to the highest standards. This position is perfect for individuals who thrive in a fast-paced environment and have a strong interest in menu planning and food handling. Duties Assist in the preparation of ingredients for daily meals, including washing, chopping, and measuring. Collaborate with chefs to execute menu planning and ensure all dishes meet quality standards. Maintain cleanliness and organization of the kitchen area, adhering to food safety regulations. Support meal preparation for catering events and special occasions as needed. Help with inventory management by tracking supplies and reporting shortages. Follow recipes accurately to ensure consistency in taste and presentation. Participate in training sessions to improve skills related to food handling and kitchen operations. Fill orders from in-person guests and from online applications (e.g., Grub Hub, Uber Eats, Door Dash) Provide exceptional customer service. Bilingual (Spanish and English) preferred but not required. Requirements Previous experience in a kitchen or restaurant setting is preferred but not required. Knowledge of food preparation techniques and safety standards is essential. Ability to work efficiently under pressure while maintaining attention to detail. Strong communication skills and ability to work collaboratively within a team environment. Familiarity with dietary department practices is a plus. Willingness to learn and adapt to new cooking methods and menu items. A passion for cooking and helping others enjoy delicious meals. Join our team as a Prep Cook, where you can develop your culinary skills while contributing to an exciting kitchen environment! Job Type: Part-time Pay: $16.00 - $18.60 per hour Expected hours: No more than 30 per week Shift: Evening shift Night shift Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to Commute: Fort Lee, New Jersey (Required) Ability to Relocate: Fort Lee, New Jersey: Relocate before starting work (Required) Work Location: In person

We(woman's clothing company)are currently seeking a Salesperson with strong selling skills to join our team. The ideal candidate will have experience in both retail and wholesale environments and a passion for woman's fashion. Responsibilities: Service multiple customers efficiently and professionally Build and maintain strong client relationships Achieve sales targets through effective communication and product knowledge Assist with showroom appointments and follow-up Coordinate with internal teams to ensure smooth order processing Requirements: At least 1–2 years of sales experience, preferably in fashion Strong interpersonal and customer service skills Ability to multitask in a fast-paced environment Fluent in English (additional language a plus spanish)

Job Title: Medical Assistant / Receptionist – Full-Time (OB/GYN Office) Location: Bay Ridge, Brooklyn, NY Job Type: Full-time Schedule: Monday to Friday (occasional Saturdays) About Us: We are a busy, well-respected OB/GYN medical practice located in Bay Ridge, Brooklyn, dedicated to providing high-quality care in a warm and supportive environment. We are currently seeking a Medical Assistant / Receptionist to join our friendly and professional team. This is a dual-role position ideal for someone who is organized, reliable, and passionate about women’s health. Bilingual candidates (Arabic-speaking) are strongly encouraged to apply. Responsibilities: Front Desk Duties: Greet and check in patients with a warm, professional demeanor Answer phone calls and schedule appointments efficiently Verify insurance, collect copays, and process payments Maintain accurate patient records and manage electronic medical records (EMR) Provide excellent customer service to all patients and visitors Medical Assistant Duties: Take patient vitals and medical histories Prepare exam rooms and assist providers with exams and procedures Perform urine dips, pregnancy tests, and phlebotomy Assist with sonograms and OB visits Maintain cleanliness, sterilize equipment, and manage medical supplies Qualifications: Prior experience in a medical office (OB/GYN experience preferred) Familiarity with EMR systems (eClinicalWorks a plus) Strong communication and organizational skills Ability to multitask in a fast-paced environment Medical Assistant certification is a plus but not required Bilingual (Arabic/English) preferred What We Offer: Competitive hourly wage based on experience Supportive team atmosphere Paid time off and holidays Opportunity to grow with an established and trusted practice

Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person

We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a coordinator level position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Support service techs on installations and servicing customers on equipment Preferred & Required Skills • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • Legal right to work in the U.S. Compensation • $50K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO, • Employee Stock Ownership Plan > 1 year full time employment Please submit a resume and cover letter to apply. Our company is an Equal Opportunity Employer. All activities of the company are administered without regard to Race, Color, National Origin, Sex, Disability, Age, Political Beliefs, or Religion in accordance with Federal/State laws and regulations pertaining thereto

Hiring a cook for our deli and grill who is bilingual in English and Spanish. Must have experience in food preparation, strong customer service skills, and knowledge of food safety. Join our team and help deliver quality meals in a fast-paced environment!

✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.

Looking for a bilingual manager that The duties of a restaurant manager (also known as a restaurant manager) cover a wide range of responsibilities to ensure the proper functioning of the establishment. Here is a detailed list of its main functions: ⸻ 📋 1. Operational Management - Supervise the daily operations of the restaurant. - Ensure that quality, cleanliness and service standards are followed. - Coordinate the opening and closing of the premises. ⸻ 👥 2. Personnel Management - Hire, train and supervise staff (warteers, cooks, hosts, etc.). - Prepare schedules and manage shifts. - Resolve conflicts between employees or between customers and staff. ⸻ 💰 3. Financial Management - Control the budget and reduce unnecessary costs. - Supervise cash flow, income and expenses. - Make periodic financial and sales reports. ⸻ 📦 4. Inventory and Supplier Control - Place orders for food, drinks and supplies. - Maintain inventory control to avoid waste. - Negotiate with suppliers to obtain better prices and quality. ⸻ 🍽️ 5. Customer Service - Ensure customer satisfaction and handle complaints. - Maintain high standards of customer service. - Implement strategies to build customer loyalty. ⸻ 📢 6. Marketing and Promotion - Develop promotional campaigns or special events. - Coordinate the presence of the restaurant on social networks. - Analyze the competition and propose improvements. ⸻ ⚖️ 7. Compliance with Regulations - Ensure that hygiene, safety and health standards are met. - Maintain the necessary licenses (such as operating licenses or selling alcohol). - Prepare for government inspections. ⸻ 🧠 Key skills: - Leadership and decision-making. - Conflict resolution. - Time management. - Ability to work under pressure. - Knowledge of the gastronomic sector. manager certification

📌 Job Title: Front Desk Receptionist Company: ACA Acupuncture & Wellness - Bayside Location: Bayside, NY Job Type: [Full-Time/Part-Time] 📑 Job Summary: ACA Acupuncture & Wellness - Bayside is seeking a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, schedule appointments, handle patient inquiries, and maintain a welcoming and professional environment for all visitors. 📌 Key Responsibilities: Greet patients and visitors warmly and professionally upon arrival. Answer and direct incoming phone calls, emails, and messages promptly. Schedule, confirm, and manage patient appointments using clinic scheduling software. Maintain an organized and clean reception area. Handle patient check-in and check-out procedures, including collecting payments and providing receipts. Verify patient information and insurance details as needed. Assist with administrative tasks such as filing, scanning, and maintaining patient records. Provide general information about ACA’s acupuncture and wellness services. Address patient questions, concerns, and reschedule requests courteously and efficiently. Collaborate with practitioners and staff to ensure smooth clinic operations. 📌 Qualifications: High school diploma or equivalent; additional certification in office administration is a plus. Previous front desk, receptionist, or customer service experience, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software (experience with JaneApp or similar platforms is a plus). Strong organizational skills and attention to detail. Ability to multitask and work well in a fast-paced environment. Friendly, positive attitude with a professional appearance and demeanor. Knowledge or interest in acupuncture, holistic health, or wellness practices is a plus. 📌 Work Environment: Front desk/reception area within a calm, wellness-focused clinical setting. Team-oriented culture committed to patient care and holistic health practices. 📌 About ACA Acupuncture & Wellness - Bayside: ACA Acupuncture & Wellness is a leading provider of integrative healthcare services, offering personalized acupuncture treatments, herbal medicine, and wellness therapies to help patients achieve balance and optimal health. We are dedicated to creating a serene and healing environment for every patient.

Medical Receptionist – Bilingual (Spanish Required) 💼 Compensation: $20/hour Are you a sharp, proactive professional who thrives in a fast-paced, high-volume medical office? We’re looking for a Medical Receptionist who can not only manage the front desk with poise and efficiency, but who also anticipates needs, navigates changing priorities independently, and delivers a top-tier patient experience every time. As the first point of contact for our patients, your role is critical in setting the tone for a positive, compassionate, and organized healthcare experience. This position demands someone who is not only highly organized and detail-oriented, but also an excellent communicator, team collaborator, and fluent Spanish speaker. Key Responsibilities -Greet and check-in patients with warmth and professionalism. -Manage phone systems, schedule appointments, and address patient inquiries promptly and courteously. • Maintain and update patient records using eClinicalWorks; ensure accuracy and compliance with ICD-10 coding., • Verify insurance and obtain all necessary patient documentation., • Adhere strictly to HIPAA and patient confidentiality guidelines. What We’re Looking For • A compassionate, proactive approach to patient care and daily responsibilities. Why Join Us? You’ll become part of a passionate healthcare team that values precision, empathy, and efficiency. We support our staff in growing professionally while making a real impact on patients' lives each day. Ready to bring your skills and energy to a team that truly values proactive, collaborative professionals? Apply today and help us deliver exceptional care—right from the front desk.

We are seeking FT Customer Service Representatives to become a part of our company! We provide full training. Basic Responsibilities: • Enroll new applicants daily, • Educate about the services we provide., • Verify information, • Address questions and concerns Ideal Candidates: • Ability to multitask, • Positive and professional demeanor, • Reliable, • Fluent in English (Bilingual a PLUS), • Weekdays We offer: • Full training provided, • Company bonuses *NOT REMOTE *NO PART TIME

Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. This role requires effective communication skills, a friendly demeanor, and a passion for sales. The Retail Sales Associate will play a key role in driving sales through upselling and maintaining an organized store environment. Responsibilities • Greet customers warmly and assist them in locating products., • Provide knowledgeable information about products and services to enhance customer experience., • Utilize basic math skills for cash handling and processing transactions accurately., • Operate the cash register and manage point-of-sale (POS) transactions efficiently., • Engage in upselling techniques to maximize sales opportunities., • Maintain stock levels on the sales floor and assist with inventory management., • Ensure the store is clean, organized, and visually appealing at all times., • Handle customer inquiries and resolve issues in a professional manner., • Previous experience in retail sales or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling cash transactions accurately., • Experience with cash handling and operating a cash register or POS system is a plus., • Bilingual candidates are encouraged to apply to better serve our diverse customer base., • Ability to work flexible hours, including evenings and weekends as needed.

Job Title: Customer Sales Representative (Full-Time | Commission-Based | Onsite/Hybrid) Location: Cranford, New Jersey (Onsite and Hybrid options available) Job Type: Full-Time Minimum 40 hours/week Monday to Friday, 8:00 AM – 4:00 PM Day shift Weekends as needed Weekly pay Compensation: Base pay starts at $24/hour Commission-based — earnings increase based on performance $1,000 Sign-On Bonus Weekly pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life insurance Loan repayment program Paid holidays Paid time off (PTO) Paid training Tuition reimbursement Requirements: Valid Driver’s License Minimum 2 years of customer service experience Minimum 2 years of sales experience Strong phone call management skills High school diploma or equivalent required Must speak English fluently Being bilingual is a plus Must be able to work independently and in a team Must be proficient with: Microsoft Teams Microsoft Word Microsoft Excel Microsoft PowerPoint Key Responsibilities: Understand our products and services to educate potential customers Represent Renewal by Andersen with professionalism Make outbound phone calls and manage email communication Deliver an excellent customer experience Work collaboratively with other team members Maintain accurate records and follow up with clients What We're Looking For: High-energy, outgoing personality Professionalism and strong work ethic Excellent written and verbal communication Great attention to detail and multitasking ability Positive attitude and mindset Must be self-motivated and goal-oriented If you’re excited about this opportunity and meet the requirements, apply today! We’re looking forward to welcoming you to our team in Cranford, New Jersey.

Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!

We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!

Despaña is a Spanish specialty food retail store and Tapas Café in the lovely and lively neighborhood of SOHO in Lower Manhattan. We are seeking an energetic and motivated candidate to work alongside a talented group of individuals representing the best of Spain. We value candidates who are fast learners, reliable, and trustworthy. In addition to the hourly base salary of $17 to start you partake in pooled tips which is additional income you receive per hour. Normal schedules for FOH may run from no earlier than 10:00 am and end no later than 6:30 pm which allows for a pleasant retail work-life balance for our team members. Please read the full description before applying. Responsibilities include but are not limited to: Provide excellent customer service Expedite food orders Assist customers & ring up orders Maintain proper sanitation of the store following the NYC Health Guidelines Cut deli items (cheese & meats) and arrange charcuterie boards Make coffee & serve wines Stocking pantry shelves and grocery items Requirements: Willingness to learn about Spanish food and products Full-time hours & must be able to work weekends Ability to work independently and efficiently Good communication skills Multitask efficiency Bilingual Spanish (a plus) Certificate in Food Protection (a plus) Experience as a Cheesemonger or Barista (a plus) Perks:* Discount on store products and Café items Free staff meal: in addition, paid lunch break Partaking in pooled tips Paid Time Off Salary/Wage: Base Salary + TIPS - Salary starts at $17.00/hr Shift: Weekends are a must. Location: 408 Broome Street, New York, NY 10013 Tip income: Yes Job Type: Full-time Base Hourly Salary: $17.00 + tips Benefits: Employee discount Food/ Staff Meal provided Paid Time Off Physical setting: Fast casual Café Tapas & Gourmet Store Schedule: 8 hours shift Holidays Weekends mandatory Supplemental pay types: Tips Experience: Hospitality: 1 year (Required) Language: Bilingual English and Spanish (Required) Work Location: One location Job Type: Full-time Pay: From $17.00 per hour Benefits: Employee discount Food provided Paid time off Shift: 8 hours Experience: Hospitality: 1 year (Required) Language: Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: New York, NY 10013 (Required) Ability to Relocate: New York, NY 10013: Relocate before starting work (Preferred) Work Location: In person

📌 Job Title: Outside Sales Representative 📌 Company: MSA 📌 Location: Paterson, Newark, North Bergen, NJ 📌 Company Address: North Bergen, NJ 07047 🔹 About Us: MSA is a growing distribution company providing high-quality products to supermarkets, restaurants, and local businesses in New Jersey. We pride ourselves on excellent customer service and building long-term relationships with our clients. 🔹 Position Summary: MSA is seeking motivated, results-driven Outside Sales Representatives to grow our customer base and maintain strong relationships with existing clients. This role involves visiting potential and current customers, presenting our products, and closing sales. 🔹 Key Responsibilities: Develop and maintain strong relationships with supermarkets, restaurants, and other clients in Paterson, Newark, North Bergen, and surrounding areas. Identify new business opportunities and generate leads. Conduct face-to-face meetings to present products and solutions. Negotiate pricing and close sales deals. Provide outstanding customer service and ensure client satisfaction. Meet or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information. 🔹 Requirements: Proven outside sales experience preferred (food service industry a plus). Strong communication and negotiation skills. Self-motivated, goal-oriented, and able to work independently. Valid driver’s license and reliable vehicle. Bilingual (Spanish/English) is a plus. 🔹 What We Offer: Competitive base salary plus commission structure. Fuel allowance and expense reimbursement. Ongoing training and support. Opportunities for career growth within MSA.

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Bilingual Staffing Coordinator for Home Care Agency (Ridgefield) (Ridgefield) A Joy Home Care LLC Home Care Agency in Ridgefield NJ looking for a Coordinator(Office work). Prefer Minimum 2yrs Experience. No experience applicant will be trained!! Permanent position. Bilingual a must(Spanish/English). Excellent customer service. Google Drive. HHAexchange software. Job Responsibilities: Document all changes and occurrences for Patients and Aides on a daily basis. Ensure all patients are receiving services. Responsible for scheduling and assigning Home Health Aides to patient's homes. Controls and monitors schedule changes. Ensure that services are provided as prescribed by the client's plan of care. Communicate with patients and aides to ensure they satisfied with care provided. Qualifications: Organized and detail oriented Excellent communication skills Availity to multitask Office Hours: Mon-Fri am9:00-pm5:00

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: • Greet clients in person, by phone, and via email with professionalism and warmth., • Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish., • Schedule, confirm, and manage appointments., • Collect and verify client documentation for tax preparation., • Translate documents and verbal communication between clients and staff when necessary., • Maintain a clean, organized, and welcoming front office environment., • Support the tax preparers and management team with clerical tasks as needed., • Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: • High school diploma or equivalent (Associate’s degree preferred), • Fluent in both English and Spanish (spoken and written), • Prior customer service or front desk experience, preferably in a financial, tax, or office setting, • Strong communication, organizational, and problem-solving skills, • Proficient in Microsoft Office and basic office equipment, • Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: • Competitive hourly wage (based on experience), • Paid training, • Seasonal and year-round employment opportunities, • Opportunities for advancement within TAXVANCE

Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: • Greet and check in patients in a warm, professional manner, • Answer phone calls, schedule appointments, and manage patient inquiries, • Verify patient information and insurance coverage, and collect co-payments, • Assist patients with registration forms and explain office procedures as needed, • Maintain accurate patient records and update information in the electronic medical records (EMR) system, • Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred), • Coordinate follow-up appointments, referrals, and diagnostic test scheduling, • Handle incoming and outgoing correspondence, faxes, and emails, • Support medical staff with administrative tasks to ensure efficient office operations, • Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: • High school diploma or equivalent required, • Minimum 1 year of experience in a medical office or customer service role preferred, • Must be fluent in both English and Chinese (Mandarin or Cantonese), • Excellent interpersonal, communication, and organizational skills, • Familiarity with medical terminology and insurance verification a plus, • Proficiency in Microsoft Office and EMR systems preferred, • Professional, patient-centered, and team-oriented attitude

Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.

Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES • Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations., • Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams., • Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications • Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations., • Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Bilingual, English and Mandarin required Preferred Qualifications • Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence., • Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge., • Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems., • Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint., • Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits • Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle., • Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime., • Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement., • Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Paid training Shift: • Day shift, • Evening shift, • Night shift, • Work Location: In person