Bilingual customer service jobs in New York, NYCreate job alerts

Seeking a motivated and customer-focused Sales Representative with prior experience at Metro by T-Mobile. Must be skilled in wireless sales, customer service, and meeting daily targets. Responsibilities include assisting customers, activating devices, handling payments, and driving store performance. Bilingual a plus. Competitive pay + commission. Join a fast-paced, team-oriented environment!

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will play a vital role in ensuring smooth office operations by performing various administrative tasks. This position requires strong customer service skills and proficiency in office software, making it essential for maintaining effective communication and support within the organization. Responsibilities Greet and assist visitors at the front desk, providing excellent customer service. Manage incoming calls and respond to inquiries with professionalism. Perform data entry and maintain accurate records using computerized systems. Utilize Google Suite for document creation, scheduling, and collaboration. Proofread documents for accuracy and clarity before distribution. Provide administrative support to team members as needed, ensuring efficient workflow. Handle customer support inquiries, addressing concerns promptly and effectively. Maintain an organized filing system for easy retrieval of documents. Experience Previous experience in an administrative role is preferred but not required. Strong customer service skills with a friendly demeanor. Familiarity with front desk operations and office procedures is a plus. Proficient in using Google Suite applications (Docs, Sheets, Calendar). Excellent proofreading skills to ensure high-quality documentation. Bilingual Chinese candidates are encouraged to apply to enhance communication with diverse clients. A willingness to learn and adapt in a fast-paced environment is essential. Join our team as an Office Clerk where your contributions will help create a positive experience for both our clients and staff! Job Type: Full-time Pay: $20.00 - $21.00 per hour Expected hours: 35 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Work Location: In person

Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company

Job Summary We are seeking a motivated and dynamic Insurance Agent to join our team. The ideal candidate will be responsible for providing exceptional service to clients while promoting and selling various insurance products. This role requires strong communication skills, the ability to analyze client needs, and a proactive approach to sales. The Insurance Agent will work closely with clients to understand their insurance requirements and offer tailored solutions. Responsibilities Engage in telemarketing efforts to reach potential clients and promote insurance products. Analyze client needs and recommend appropriate insurance coverage options. Conduct outside sales activities, including client meetings and presentations, to drive new business. Negotiate terms of insurance policies with clients to ensure satisfaction and compliance with regulations. Provide guidance on benefits administration and assist clients in understanding their policy details. Maintain up-to-date knowledge of industry trends, regulations (including HIPAA), and product offerings. Build and maintain strong relationships with clients through excellent customer service and follow-up communications. Collaborate with team members to achieve sales targets and enhance overall business performance. Requirements Previous experience in insurance sales or a related field is preferred. Strong telemarketing skills with the ability to engage potential clients effectively. Bilingual or multilingual skills are a plus, enabling communication with a diverse clientele. Excellent analytical skills to assess client needs accurately. Proven negotiation abilities to secure favorable terms for clients. Experience in retail sales or outside sales is advantageous. Knowledge of benefits administration is beneficial but not required. A valid insurance license may be required based on state regulations. Join our team as an Insurance Agent and play a crucial role in helping individuals protect their assets while growing your career in a rewarding environment! Job Type: Full-time Pay: $60,000.00 - $275,000.00 per year Supplemental Pay: Bonus opportunities Commission pay Work Location: Remote

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

Bilingual Cantonese medical receptionist FT/PT check health insurance (eligibility, deductible, co-payment, co-insurance) We are seeking a Cantonese speaking professional and friendly Receptionist to join our team at a busy optometry clinic. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.

DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers. Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance. Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame. Responsibilities Greet visitors, assess their needs, support them by providing information and direct them appropriately Assist and support the entire student enrollment process Establish a professional & friendly interface Find out caller’s objectives and proposed resolution Help students to set up TLC account and upload required documents to TLC Remind students to come to class and check attendance Collect course fees from students and ensure the accuracy and timely completion of transactions Support instructors and other administrative personnel with their administrative functions Maintain a variety of records, invoices, receipts, files and department databases Keep office supply room tidy and organize Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc. Maintain safe, clean reception area by following procedures, rules, and regulations. Other tasks as needed Qualifications Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations Exceptional planning and organizational skills, including ability to prioritize Detailed-oriented Excellent customer service and interpersonal skills Ability to work in a fast-paced, highly demanding environment Self-motivated problem-solver Computer Literate Associate degree required, Bachelor degree preferred Bilingual English & Chinese is preferred This position is open for both full-time and part-time applicants. Job Type: Part-time Pay: $18.00 - $19.00 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person

Immediate start-date. We are seeking a dynamic Sales Associate to join our team. The ideal candidate will have a passion for retail sales, excellent communication skills, and the ability to provide exceptional customer service. If you are bilingual and have experience in upselling, this could be the perfect opportunity for you. This position also offers 5% commission on products sold. Responsibilities: Greet customers and assist them in finding products Provide information about the products and promotions Process transactions Upsell products to increase sales revenue Maintain a clean and organized work environment Collaborate with other sales associates Deliver excellent customer service to retain VIP clientele Assist in merchandising the floor to increase sales Qualifications: Previous retail experience a plus Basic math skills for processing transactions Familiar with Square or other transaction processing software Strong communication skills and passion about the fashion industry Ability to work in a fast-paced environment Creative problem-solving Willingness to push sales and deliver excellent customer service This position offers the perfect opportunity to develop your sales skills in a supportive team environment. If you are enthusiastic about sales and customer service, we encourage you to apply for this exciting Sales Associate role. Job Types: Full-time, Part-time Pay: From $18.00 per hour Expected hours: No less than 20 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Work Location: In person

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

Job Title: Assistant Manager Location: Bobo’s Crab Shack – Fordham, Bronx, NY Job Type: Full-Time About Us: Bobo’s Crab Shack is a fast-paced, high-energy seafood restaurant known for our flavorful boils, top-notch service, and vibrant team culture. We’re looking for an Assistant Manager who’s hands-on, reliable, and ready to lead by example. Key Responsibilities: Support daily operations including opening/closing, inventory, and shift supervision Lead, train, and motivate staff to maintain excellent service and cleanliness standards Assist with hiring, onboarding, and scheduling Handle customer concerns with professionalism and care Ensure food quality, safety, and sanitation standards are met Monitor employee performance and assist in performance reviews Work closely with the General Manager to execute goals and drive store growth Requirements: Prior restaurant or hospitality management experience preferred Strong communication and leadership skills Ability to multitask and stay calm under pressure Flexibility to work evenings, weekends, and holidays Bilingual (English/Spanish or English/Chinese) is a plus What We Offer: Competitive hourly pay with performance-based raises Leadership development and career growth opportunities Fun, fast-paced team environment Staff meals and employee discounts Join us and help make Bobo’s the best seafood spot in the Bronx!

BILINGUAL AND FLUENT IN CHINESE IS REQUIRED!!! 职位名称：物流销售人员 职位概述： 我们正在寻找一位具有推动力和结果导向的物流销售人员加入我们的团队。此职位需要一名积极主动的个体，能够有效推广我们的物流服务，与潜在客户建立联系，并维持与现有客户的良好关系。理想候选人需具备双语能力，能够流利使用英语和中文进行沟通，以有效服务于我们多元化的客户群体。该职位对扩大市场覆盖面并推动收入增长具有重要作用。 主要职责： 制定并执行战略性销售计划，以实现业务目标和销售指标。 识别潜在客户，生成销售线索，并进行外联推广物流服务。 通过定期沟通和个性化服务，建立并维护稳固的客户关系。 进行客户会议、产品演示及谈判，以达成交易。 与内部团队合作，确保按时并准确地向客户提供服务。 及时关注行业趋势、市场动态和竞争对手活动。 维护准确的销售活动和客户互动记录。 提供售后支持，及时回应客户咨询并解决问题。 技能和资质： 必须能熟练使用英语和中文进行有效沟通，以服务于多元化客户群体。 能快速响应客户需求，具备解决复杂问题和突发情况的能力。 熟悉美国市场文化与客户习惯具备针对性，指定性销售策略与沟通方案的能力。 具备销售领域的成功经验，物流、运输或航运行业背景者优先。 优秀的谈判、演示及人际交往能力。 良好的团队协助意识与执行力，能在跨部门配合中高效的推进客户项目落地，以达成销售目标。 出色的组织能力和时间管理能力。 熟练使用 Microsoft Office 办公软件。 拥有商业、销售、物流或相关领域的学士学位者优先。 加入我们的团队，发挥您的双语沟通能力，与广泛客户建立联系，共同推动我们物流业务的发展！ Job Title: Salesperson – Logistics Job Overview: We are seeking a driven and results-oriented Salesperson to join our logistics team. This role requires a highly motivated individual who can effectively promote our logistics services to potential clients and maintain strong relationships with existing customers. The ideal candidate must be bilingual, fluent in both English and Mandarin Chinese, to effectively communicate with our diverse client base. This is a crucial role in expanding our market reach and driving revenue growth. Key Responsibilities: · Develop and execute strategic sales plans to achieve business objectives and sales targets. · Identify potential clients, generate leads, and conduct outreach to promote logistics services. · Build and maintain strong client relationships through regular communication and personalized service. · Conduct client meetings, presentations, and negotiations to close deals. · Collaborate with internal teams to ensure timely and accurate service delivery to clients. · Stay updated on industry trends, market conditions, and competitor activities. · Maintain accurate records of sales activities and client interactions. · Provide post-sale support to address client inquiries and resolve issues promptly. Skills and Qualifications: · Must be fluent in both English and Mandarin Chinese, enabling effective communication with diverse clientele. · Able to quickly respond to client needs and resolve complex issues or unexpected situations. · Familiarity with U.S. market culture and customer habits, with the ability to craft targeted sales strategies and communication approaches. · Experience in sales, logistics, transportation, or shipping industries is a plus. · Strong negotiation, presentation, and interpersonal skills. · Strong teamwork and execution skills, capable of efficiently advancing client projects through cross-department collaboration to achieve sales goals. · Excellent organizational and time management skills. · Proficient in Microsoft Office applications. · Bachelor’s degree in Business, Sales, Logistics, or a related field is preferred. Join our team and play a pivotal role in driving our logistics business forward while leveraging your bilingual communication skills to connect with a wide range of clients.

Location: 910 7TH AVE,NEW YORK NY 10019 Company: CENTRAL PARK CAFE Job Overview: Qualifications & Requirements: Full time! Previous experience in hospitality, food service, or customer-facing roles preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including mornings, weekends, and holidays. Preferred Skills: Experience in high-volume or fast-paced restaurants. Familiarity with POS systems and tableside service etiquette. Bilingual candidates are highly encouraged to apply. Perks & Benefits: Competitive hourly pay +Gratuities + tips. Free or discounted meals during shifts. Beautiful location right next to Central Park! Opportunities for growth within the hospitality industry.