Bilingual customer service jobs in New York, NYCreate job alerts

Job Overview  We're urgently seeking motivated Ticket Sales Representatives for the holiday season. This role involves selling bus and boat tour tickets. Ideal candidates are driven, courteous, and effective communicators. Duties - Assist customers with tour ticketing needs - Maintain accurate sales records - Collaborate with the team to boost sales - Provide excellent customer service and resolve inquiries Experience - No experience required - Bilingual candidates preferred Desired Qualities - Entrepreneurial mindset - Independent and self-motivated Multiple full-time, part-time, and temporary positions available in Times Square and Battery Park. Apply now for a holiday bonus and commission!

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Requirements Must be fluent in conversation Spanish. Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday). Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-time What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Every weekend Monday to Friday Morning shift Work Location: In person

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required) Work Location: In person

Green Top Farms was founded by a farmer-turned-public-school-teacher who was troubled by the lack of fresh, nutritious foods for many New York families. For the last ten years we have built a high volume food service, catering and delivery business. Throughout that time we have remained deeply involved in working to provide better food resources and education for school children, food pantries, and the broader community. We have also pursued our vision for a more sustainable and equitable food system. We spent the majority of our energies during the COVID Pandemic serving NYC City Agencies in the provision of food for the underserved, as well as non-profit agencies throughout NYC. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, more tasty food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. What You’ll Do: - Responsible for managing daily food service in a corporate office setting, including receiving deliveries, stocking pantries, plating foods. - Responsible for maintaining a food safe and sanitary environment for food service that meets safe food handling guidelines. - Performing basic food preparation tasks, which include washing, peeling, and cutting fruit and vegetables, seasoning and slicing meats, and preparing sauces and salads. - Setting up and breaking down dining and buffet areas as per the catering manager's instructions. - Ensuring all tableware and chafing dishes are properly cleaned and sanitized before each service and/or catering event. Appropriately storing all equipment at the end of service. - Assisting in loading and unloading food, tableware, and catering supplies onto and off catering vehicles. - Must be willing to work and commute to multiple sites in Manhattan. - Dish washing duties depending on assigned site. Who You Are: - Must be fully vaccinated against COVID-19. Proof of vaccination will be required - A New York City Food Handler's certificate/card holder (Preferred) - Ability to carry over 50 pounds and remain standing for long periods of time - Outgoing and considerate personality with front of house customer service oriented experience in a catering, banquet, or commissary setting - Exemplary communication skills. - Inherent problem solver that’s organized, punctual, and tech savvy. - Passionate about local food and nutrition, and on a mission to reach folks with better food. - Bilingual Strongly Preferred (Spanish) What We Offer: Green Top Farms provides benefits including medical insurance, sick leave, paid time off that increases with tenure, commuter benefits and potential for bonuses through our Green Shares employee bonus program. COVID-19 Consideration: We require all employees to be fully vaccinated against COVID-19, including booster when eligible. Proof of vaccination is required. Masks are strongly recommended and may be required in accordance with state and local laws. Green Top Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Job Type: Full-time - Monday through Friday, shifts available from 6 AM, requires weekend flexibility Pay: Starting at $18.00 per hour Reporting To: Enterprise Dining Lead Benefits: Dental, Vision & Health insurance Employment Wellbeing Benefits Paid time off Ability to commute/relocate: New York, NY: Reliably commute or planning to relocate before starting work (Required) Experience: Catering: 2 years (Required) Food industry: 2 years (Preferred) Language: Bilingual (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person

Full job description: Job Overview: We are seeking a Front Desk Receptionist who is bilingual to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly - Schedule appointments and maintain calendars - Assist with clerical tasks such as typing, transcribing, and proofreading - Manage incoming and outgoing mail and emails - Maintain a tidy reception area - Handle inquiries from clients and staff - Utilize phone systems effectively Qualifications: - Proven experience as a Front Desk Receptionist or similar role - Knowledge of dental or medical office procedures is a plus - Strong customer service skills - Proficiency in Google Suite and other office software - Ability to transcribe accurately - Excellent communication skills, both verbal and written - Attention to detail and organizational skills This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist! Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 15 – 25 per week Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Ability to Commute: Jamaica, NY 11435 (Required) Ability to Relocate: Jamaica, NY 11435: Relocate before starting work (Required)

We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person

Company: RamGrows Financial Locations: Brooklyn, NY and North Bergen, NJ Compensation: Starting at $20/hour, commensurate with experience About Us: RamGrows Financial is a growing tax preparation and bookkeeping company dedicated to providing top-tier financial services to diverse communities. We pride ourselves on creating a supportive work environment where employees can thrive and grow their skills. Position Overview: We are seeking bilingual entry-level Tax Preparers to join our team for the upcoming tax season. This is an excellent opportunity for individuals with some tax preparation experience who are looking to build their careers in the financial industry. Key Responsibilities:  Prepare and file individual and small business tax returns accurately and efficiently.  Assist clients with tax-related inquiries and provide exceptional customer service.  Review financial records and ensure compliance with tax regulations.  Manage multiple client files and tasks simultaneously.  Maintain confidentiality and handle sensitive client information securely. Qualifications:  Fluency in Spanish, Arabic, Urdu, or Mandarin (spoken and written).  Some experience with tax preparation is required (prior seasonal experience is a plus).  Strong attention to detail and organizational skills.  Ability to multitask and work efficiently under pressure, especially during peak tax season.  Excellent communication and interpersonal skills.  Willingness to learn and participate in company-provided training programs. What We Offer:  Competitive hourly pay starting at $20/hour, with higher compensation based on experience.  Comprehensive training to ensure you’re confident and prepared for tax season.  Opportunities for career advancement in a growing company.  A collaborative and supportive work environment. How to Apply: If you’re ready to take the next step in your financial career, we’d love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and language proficiency. Join RamGrows Financial and help us make tax season stress-free for our clients!

Job Title: Virtual Tax Preparer Job Type: Seasonal, Remote Company: Stacey Business Services Location: Work from home Job Description: We're seeking experienced tax professionals to join our team as virtual tax preparers. As a virtual tax preparer, you'll prepare and review individual and business tax returns, provide exceptional customer service, and work collaboratively with our team. Responsibilities: 1. Prepare accurate and timely individual and business tax returns. 2. Conduct virtual client interviews to gather necessary information. 3. Review and ensure compliance with tax laws and regulations. 4. Provide tax planning and consultation services. 5. Communicate effectively with clients via phone, email, and video conferencing. 6. Maintain confidentiality and adhere to company policies. Requirements: 1. Active PTIN (Preparer Tax Identification Number) able to obtain before tax season 2. 2+ years of tax preparation experience preferred 3. Certified Public Accountant (CPA), Enrolled Agent (EA), or Certified Tax Professional (CTP) certification 4. Proficiency in tax software (e.g., TurboTax, Drake, ATX) 5. Strong communication and customer service skills 6. Reliable internet connection and computer equipment Preferred Qualifications: 1. Experience with virtual tax preparation platforms 2. Knowledge of tax laws and regulations (federal, state, local) 3. QuickBooks or Xero experience 4. Bilingual or multilingual skills Work Schedule: · January - April: 20-40 hours/week (peak tax season) · May - December: 10-20 hours/week (off-peak season) Compensation: · Competitive hourly rate · Opportunities for bonuses and professional growth Equal Opportunity Employer:

We are seeking a motivated and enthusiastic Ticket Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service while promoting and selling tickets for bus tours. The ideal candidate will possess strong sales skills and the ability to engage with customers effectively. Duties Engage with customers to understand their ticketing needs and provide tailored solutions. Promote upcoming events and ticket sales through various channels, including social media and in-person interactions. Maintain accurate records of sales transactions. Collaborate with the marketing team and other agents to develop promotional materials that enhance ticket sales. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers. Utilize technical sales skills to effectively communicate the benefits of our tours to potential customers. Experience Previous experience in sales is preferred. Strong account management skills with the ability to manage multiple customer accounts simultaneously. Bilingual candidates are highly desirable. Desired Qualities Entrepreneurial spirit and business oriented Highly independent If you are business oriented and have an entrepreneurial, highly independent spirit, we encourage you to apply for this exciting opportunity as a Ticket Sales Representative! Job Types: Full-time, Part-time, Temporary Pay: $200 - $400 per day Expected hours: 35 per week Benefits: Flexible schedule Paid training Professional development assistance Compensation Package: Bonus opportunities Commission pay Performance bonus Uncapped commission Schedule: 8 hour shift Day shift Evenings as needed Evening shift Holidays Morning shift Night shift Weekends as needed People with a criminal record are encouraged to apply Ability to Commute: New York, NY 10018 (Required) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a full time receptionist with salon experience to join our dynamic team. Responsibilities: - Greet and welcome clients as they arrive at the salon to ensure a positive first impression - Answer phone calls and client inquiries - Assist nail technicians as needed - Utilizing Square POS and processing payments - Schedule appointments using Square Appointments (including follow ups) - -Keeping track of salon totals for the day - Manage salon inventory and restock supplies as needed - Maintenance of front desk area (sweeping, dusting) - Social media handeling - Requirements: - Prior experience in salon reception or customer service roles - Strong organizational skills and attention to detail - Proficiency in Square POS and Square Appointments - Proper phone etiquette and professional communication skills - Team player mentality with a willingness to support salon technicians - Bilingual in English and Spanish is a plus - We offer a calm and a positive work environment. If you are friendly, organized, and have a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Salon Receptionist!

Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person