Bilingual customer service jobs in New York, NYCreate job alerts

We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person

Company: RamGrows Financial Locations: Brooklyn, NY and North Bergen, NJ Compensation: Starting at $20/hour, commensurate with experience About Us: RamGrows Financial is a growing tax preparation and bookkeeping company dedicated to providing top-tier financial services to diverse communities. We pride ourselves on creating a supportive work environment where employees can thrive and grow their skills. Position Overview: We are seeking bilingual entry-level Tax Preparers to join our team for the upcoming tax season. This is an excellent opportunity for individuals with some tax preparation experience who are looking to build their careers in the financial industry. Key Responsibilities:  Prepare and file individual and small business tax returns accurately and efficiently.  Assist clients with tax-related inquiries and provide exceptional customer service.  Review financial records and ensure compliance with tax regulations.  Manage multiple client files and tasks simultaneously.  Maintain confidentiality and handle sensitive client information securely. Qualifications:  Fluency in Spanish, Arabic, Urdu, or Mandarin (spoken and written).  Some experience with tax preparation is required (prior seasonal experience is a plus).  Strong attention to detail and organizational skills.  Ability to multitask and work efficiently under pressure, especially during peak tax season.  Excellent communication and interpersonal skills.  Willingness to learn and participate in company-provided training programs. What We Offer:  Competitive hourly pay starting at $20/hour, with higher compensation based on experience.  Comprehensive training to ensure you’re confident and prepared for tax season.  Opportunities for career advancement in a growing company.  A collaborative and supportive work environment. How to Apply: If you’re ready to take the next step in your financial career, we’d love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and language proficiency. Join RamGrows Financial and help us make tax season stress-free for our clients!

Job Title: Virtual Tax Preparer Job Type: Seasonal, Remote Company: Stacey Business Services Location: Work from home Job Description: We're seeking experienced tax professionals to join our team as virtual tax preparers. As a virtual tax preparer, you'll prepare and review individual and business tax returns, provide exceptional customer service, and work collaboratively with our team. Responsibilities: 1. Prepare accurate and timely individual and business tax returns. 2. Conduct virtual client interviews to gather necessary information. 3. Review and ensure compliance with tax laws and regulations. 4. Provide tax planning and consultation services. 5. Communicate effectively with clients via phone, email, and video conferencing. 6. Maintain confidentiality and adhere to company policies. Requirements: 1. Active PTIN (Preparer Tax Identification Number) able to obtain before tax season 2. 2+ years of tax preparation experience preferred 3. Certified Public Accountant (CPA), Enrolled Agent (EA), or Certified Tax Professional (CTP) certification 4. Proficiency in tax software (e.g., TurboTax, Drake, ATX) 5. Strong communication and customer service skills 6. Reliable internet connection and computer equipment Preferred Qualifications: 1. Experience with virtual tax preparation platforms 2. Knowledge of tax laws and regulations (federal, state, local) 3. QuickBooks or Xero experience 4. Bilingual or multilingual skills Work Schedule: · January - April: 20-40 hours/week (peak tax season) · May - December: 10-20 hours/week (off-peak season) Compensation: · Competitive hourly rate · Opportunities for bonuses and professional growth Equal Opportunity Employer:

We are seeking a motivated and enthusiastic Ticket Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service while promoting and selling tickets for bus tours. The ideal candidate will possess strong sales skills and the ability to engage with customers effectively. Duties Engage with customers to understand their ticketing needs and provide tailored solutions. Promote upcoming events and ticket sales through various channels, including social media and in-person interactions. Maintain accurate records of sales transactions. Collaborate with the marketing team and other agents to develop promotional materials that enhance ticket sales. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers. Utilize technical sales skills to effectively communicate the benefits of our tours to potential customers. Experience Previous experience in sales is preferred. Strong account management skills with the ability to manage multiple customer accounts simultaneously. Bilingual candidates are highly desirable. Desired Qualities Entrepreneurial spirit and business oriented Highly independent If you are business oriented and have an entrepreneurial, highly independent spirit, we encourage you to apply for this exciting opportunity as a Ticket Sales Representative! Job Types: Full-time, Part-time, Temporary Pay: $200 - $400 per day Expected hours: 35 per week Benefits: Flexible schedule Paid training Professional development assistance Compensation Package: Bonus opportunities Commission pay Performance bonus Uncapped commission Schedule: 8 hour shift Day shift Evenings as needed Evening shift Holidays Morning shift Night shift Weekends as needed People with a criminal record are encouraged to apply Ability to Commute: New York, NY 10018 (Required) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a full time receptionist with salon experience to join our dynamic team. Responsibilities: - Greet and welcome clients as they arrive at the salon to ensure a positive first impression - Answer phone calls and client inquiries - Assist nail technicians as needed - Utilizing Square POS and processing payments - Schedule appointments using Square Appointments (including follow ups) - -Keeping track of salon totals for the day - Manage salon inventory and restock supplies as needed - Maintenance of front desk area (sweeping, dusting) - Social media handeling - Requirements: - Prior experience in salon reception or customer service roles - Strong organizational skills and attention to detail - Proficiency in Square POS and Square Appointments - Proper phone etiquette and professional communication skills - Team player mentality with a willingness to support salon technicians - Bilingual in English and Spanish is a plus - We offer a calm and a positive work environment. If you are friendly, organized, and have a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Salon Receptionist!

Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

We are seeking a dedicated Secretary to join our team. The Secretary will provide clerical and administrative support in a Boiler office setting, ensuring efficient operations and excellent customer service. Able to speak bilingual is a must. Duties - Schedule work team - Contact Building department as needed - Write proposals - Provide administrative support to - Contact workers, union, super, Landlord, Building manager office/ as needed Skills - Proficient in clerical and administrative tasks - Strong customer services - Comfortable working with computerized systems Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Ability to Relocate: New York, NY 10003: Relocate before starting work (Required) Work Location: In person

We are looking a person bilingual with great customer service and good attitude, reliable and documents to work