Bilingual customer service jobs in Union City, NJCreate job alerts

Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. This role requires effective communication skills, a friendly demeanor, and a passion for sales. The Retail Sales Associate will play a key role in driving sales through upselling and maintaining an organized store environment. Responsibilities - Greet customers warmly and assist them in locating products. - Provide knowledgeable information about products and services to enhance customer experience. - Utilize basic math skills for cash handling and processing transactions accurately. - Operate the cash register and manage point-of-sale (POS) transactions efficiently. - Engage in upselling techniques to maximize sales opportunities. - Maintain stock levels on the sales floor and assist with inventory management. - Ensure the store is clean, organized, and visually appealing at all times. - Handle customer inquiries and resolve issues in a professional manner. - Demonstrate excellent phone etiquette when answering calls or taking orders. Qualifications - Previous experience in retail sales or customer service is preferred but not required. - Strong communication skills with the ability to engage effectively with customers. - Basic math skills for handling cash transactions accurately. - Experience with cash handling and operating a cash register or POS system is a plus. - Bilingual candidates are encouraged to apply to better serve our diverse customer base. - Ability to work flexible hours, including evenings and weekends as needed. - A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Retail Sales Associate and contribute to creating an enjoyable shopping experience for our customers! Job Types: Full-time, Part-time Pay: $15.13 - $20.00 per hour Expected hours: 20 – 40 per week Shift: - 8 hour shift Work Location: In person

We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!

Job Title: Maintenance Associate Company: Complete Playground Location: [Insert Location] Job Type: Full-Time / Part-Time About Us: Complete Playground is a trusted provider of high-quality playground equipment, recreational structures, and outdoor facility solutions. We’re committed to creating safe, fun, and durable play environments for communities, schools, parks, and recreational areas. As our company grows, we’re looking for a dependable Maintenance Associate to help support the upkeep and maintenance of our installations and equipment. Job Summary: The Maintenance Associate will perform a variety of repair, maintenance, and installation tasks to ensure playground structures, recreational equipment, and surrounding areas are safe, clean, and fully operational. This role requires attention to detail, reliability, and the ability to work outdoors in various conditions. Key Responsibilities: Perform routine maintenance, inspections, and repairs on playground structures, park equipment, and recreational areas. Assemble, install, or dismantle playground equipment as needed. Conduct safety inspections and address any hazards or issues promptly. Clean and maintain playground surfaces, equipment, and surrounding areas. Use hand tools, power tools, and basic maintenance equipment safely and effectively. Assist with loading, unloading, and transporting materials and equipment to job sites. Communicate with supervisors about maintenance needs, supply orders, and work progress. Ensure compliance with company safety standards and local regulations. Provide excellent customer service when interacting with clients or community members on site. Qualifications: Previous experience in general maintenance, construction, or outdoor facility work preferred. Basic knowledge of hand and power tools. Ability to perform physical labor including lifting, digging, climbing, and working outdoors in various weather conditions. Strong attention to detail and problem-solving skills. Reliable, responsible, and team-oriented. Valid driver’s license preferred (for travel to job sites). Compensation: [Insert pay range or “Competitive hourly wage based on experience”] Benefits: Health, dental, and vision insurance (for eligible employees) Paid time off and holidays Opportunities for advancement and skill development Uniforms and tools provided Supportive, team-focused work environment

We are seeking FT Customer Service Representatives to become a part of our company! We provide full training. Basic Responsibilities: - Enroll new applicants daily - Educate about the services we provide. - Verify information - Address questions and concerns Ideal Candidates: - Ability to multitask - Positive and professional demeanor - Reliable - Fluent in English (Bilingual a PLUS) - Weekdays We offer: - Full training provided - Company bonuses *NOT REMOTE *NO PART TIME

We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing exceptional customer service, managing office operations, and ensuring a welcoming environment. The ideal candidate will possess strong communication skills, be computer literate, and have the ability to manage multiple tasks efficiently. Candidates must be Bilingual in Spanish due to our diverse clientele. Responsibilities Greet and assist visitors in a professional and courteous manner. Manage incoming calls and direct them to the appropriate personnel. Maintain an organized front desk area and ensure it is presentable at all times. Handle calendar management, scheduling appointments, and coordinating meetings. Perform administrative tasks such as filing, data entry, and maintaining office supplies. Utilize Google Workspace for document management and communication. Assist with personal assistant duties as needed to support office staff. Address client inquiries promptly and effectively while maintaining confidentiality. Experience Previous experience in a front desk or receptionist role is preferred but not required. Strong organizational skills with the ability to prioritize tasks effectively. Proficiency in computer literacy, including familiarity with office software applications. Knoledge of Microsoft suite. Experience with calendar management and office operations is a plus. Bilingual abilities are highly desirable to enhance communication with clients. A positive attitude and willingness to learn are essential for success in this role. Join our team as a Front Desk Receptionist where you can contribute to creating a positive first impression while supporting our operational needs! Job Type: Full-time Pay: $45,000.00 per year Schedule: 8 hour shift Work Location: In person

Insurance Agents Key Responsibilities: Sales and Business Development: - Identifying and securing new clients through various methods, including leads, referrals, and networking. Client Needs Assessment: - Understanding clients' current insurance coverage and identifying gaps or needs for supplemental insurance. Policy Recommendations: - Recommending appropriate insurance products, explaining policy details, and helping clients choose the best options. Policy Management: - Assisting with policy applications, renewals, and any necessary paperwork. Customer Service: - Providing ongoing support to clients, answering questions, and addressing any concerns they may have. Relationship Building: - Maintaining strong relationships with clients to ensure their satisfaction and encourage ongoing business. Claim Support: - Assisting clients with the claims process and providing support when they need to file a claim. Sales Targets: - Achieving sales goals and contributing to the overall success of the agency. Specific to Combined Insurance: - Combined Insurance focuses on supplemental insurance products, meaning they offer policies that complement existing primary insurance coverage. Insurance agents often work independently and build their own client base, enjoying the benefits of being an independent sales representative. Insurance emphasizes providing training and support to their sales representatives to help them succeed in their roles. In essence, an Insurance agent is a sales professional who builds a business by helping individuals and families protect themselves with supplemental insurance, while also providing ongoing support and service to their clients. Requirements: - Must have 1 to 2 years of sales experience - Good communication skills, bilingual (Spanish/English a plus) - Excellent time management skills and attention to detail. - Ability to work a flexible schedule including Holidays and weekends. - Have a "can do, whatever it takes" attitude with strong follow-up skills. - Have a professional appearance. - · Prior insurance sales experience preferred.

Despaña is a Spanish specialty food retail store and Tapas Café in the lovely and lively neighborhood of SOHO in Lower Manhattan. We are seeking an energetic and motivated candidate to work alongside a talented group of individuals representing the best of Spain. We value candidates who are fast learners, reliable, and trustworthy. In addition to the hourly base salary of $17 to start you partake in pooled tips which is additional income you receive per hour. Normal schedules for FOH may run from no earlier than 10:00 am and end no later than 6:30 pm which allows for a pleasant retail work-life balance for our team members. Please read the full description before applying. Responsibilities include but are not limited to: Provide excellent customer service Expedite food orders Assist customers & ring up orders Maintain proper sanitation of the store following the NYC Health Guidelines Cut deli items (cheese & meats) and arrange charcuterie boards Make coffee & serve wines Stocking pantry shelves and grocery items Requirements: Willingness to learn about Spanish food and products Full-time hours & must be able to work weekends Ability to work independently and efficiently Good communication skills Multitask efficiency Bilingual Spanish (a plus) Certificate in Food Protection (a plus) Experience as a Cheesemonger or Barista (a plus) Perks:* Discount on store products and Café items Free staff meal: in addition, paid lunch break Partaking in pooled tips Paid Time Off Salary/Wage: Base Salary + TIPS - Salary starts at $17.00/hr Shift: Weekends are a must. Location: 408 Broome Street, New York, NY 10013 Tip income: Yes Job Type: Full-time Base Hourly Salary: $17.00 + tips Benefits: Employee discount Food/ Staff Meal provided Paid Time Off Physical setting: Fast casual Café Tapas & Gourmet Store Schedule: 8 hours shift Holidays Weekends mandatory Supplemental pay types: Tips Experience: Hospitality: 1 year (Required) Language: Bilingual English and Spanish (Required) Work Location: One location Job Type: Full-time Pay: From $17.00 per hour Benefits: Employee discount Food provided Paid time off Shift: 8 hours Experience: Hospitality: 1 year (Required) Language: Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: New York, NY 10013 (Required) Ability to Relocate: New York, NY 10013: Relocate before starting work (Preferred) Work Location: In person

📌 Job Title: Outside Sales Representative 📌 Company: MSA 📌 Location: Paterson, Newark, North Bergen, NJ 📌 Company Address: North Bergen, NJ 07047 🔹 About Us: MSA is a growing distribution company providing high-quality products to supermarkets, restaurants, and local businesses in New Jersey. We pride ourselves on excellent customer service and building long-term relationships with our clients. 🔹 Position Summary: MSA is seeking motivated, results-driven Outside Sales Representatives to grow our customer base and maintain strong relationships with existing clients. This role involves visiting potential and current customers, presenting our products, and closing sales. 🔹 Key Responsibilities: Develop and maintain strong relationships with supermarkets, restaurants, and other clients in Paterson, Newark, North Bergen, and surrounding areas. Identify new business opportunities and generate leads. Conduct face-to-face meetings to present products and solutions. Negotiate pricing and close sales deals. Provide outstanding customer service and ensure client satisfaction. Meet or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information. 🔹 Requirements: Proven outside sales experience preferred (food service industry a plus). Strong communication and negotiation skills. Self-motivated, goal-oriented, and able to work independently. Valid driver’s license and reliable vehicle. Bilingual (Spanish/English) is a plus. 🔹 What We Offer: Competitive base salary plus commission structure. Fuel allowance and expense reimbursement. Ongoing training and support. Opportunities for career growth within MSA.

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Bilingual Staffing Coordinator for Home Care Agency (Ridgefield) (Ridgefield) A Joy Home Care LLC Home Care Agency in Ridgefield NJ looking for a Coordinator(Office work). Prefer Minimum 2yrs Experience. No experience applicant will be trained!! Permanent position. Bilingual a must(Spanish/English). Excellent customer service. Google Drive. HHAexchange software. Job Responsibilities: Document all changes and occurrences for Patients and Aides on a daily basis. Ensure all patients are receiving services. Responsible for scheduling and assigning Home Health Aides to patient's homes. Controls and monitors schedule changes. Ensure that services are provided as prescribed by the client's plan of care. Communicate with patients and aides to ensure they satisfied with care provided. Qualifications: Organized and detail oriented Excellent communication skills Availity to multitask Office Hours: Mon-Fri am9:00-pm5:00

Urgently hiring!! This is a role designed to ensure families in our local communities have an opportunity to apply to attend a Zeta School. Our goal is to reach every family in the neighborhoods we serve so that every eligible child has the opportunity to access our high-quality educational seats. Specifically, we are looking for Community Outreach Ambassadors who can support our communities in Queens (Elmhurst, Jamaica). Familiarity with the Queens borough and living in close proximity to either Elmhurst or Jamaica is preferred. As a Community Outreach Associate, you: - Are a people person, and you are excited about the prospect of sharing information about Zeta’s world-class schools with community family members - Enjoy meeting and conversing with new people of all walks of life every day, and you are able to learn and explain Zeta’s mission, vision, and educational program with clarity - Are hard-working, punctual, extremely organized, results-driven, and flexible - Are good at juggling multiple responsibilities at the same time - Have customer service or community service experience - Are bilingual and fluent in spoken and written English and one of the following languages: Bangla, Hindi, Mandarin, or Spanish. Responsibilities: - Engage with families about Zeta’s world-class educational program, and provide them with brochures and other resources - Obtain paper applications for children enrolling in pre-kindergarten to 1st grade for the 2025-26 school year - Assist in organizational outreach events - Obtain contact information of families that express interest - Provide flyers to businesses and residential buildings Note: Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs. We will provide all necessary training and information on Zeta so that you can be successful in the role. If offered a part-time Community Outreach Associate role, you can expect to work approximately 16-20 hours per week, with shifts most commonly taking place from 12:00 - 5:00pm. Shifts may include mornings, afternoons, evenings, and weekends, as determined by Zeta’s Outreach Manager. The compensation for this position is $21/hour. The contract will close in November.

Company: Inwood Pizza Location: 179 Sherman Avenue - New York, NY 10034 Employment Type: Full-time Pay: Negotiable + tips About the Position We're looking for reliable and friendly Pizza Man to join our team! As a Pizza Man you'll be the face of our restaurant, ensuring customers receive hot, fresh pizza with excellent service. Key Responsibilities Make pizzas and other menu items to customers in a timely manner Maintain accurate pizza making recipes and handle cash transactions Provide excellent customer service with a positive attitude Follow all health protocols Assist with light kitchen duties during slow periods (folding boxes, answering phones) Requirements 18+ years of age Ability to lift up to 30 pounds Basic math skills for handling payments Excellent communication and customer service skills Ability to work evenings, weekends, and holidays What We Offer Competitive hourly wage plus tips Friendly work environment Bilingual (English/Spanish) preferred but not required Knowledge of local area and streets Rotating Schedule which includes nights and weekends Full-time positions available for 35+ hours

Job Title: Store Manager – Dry Cleaning Business (New York, NY)Location: Upper East SideJob Type: Full-timeCompensation: Competitive salary based on experience + potential bonusesStart Date: Immediately⸻About Us:We are a busy, customer-focused dry cleaning store serving our neighborhood with top-quality garment care and friendly service. We’re seeking a reliable, hands-on Store Manager who can lead daily operations, supervise a small team, and ensure a smooth, clean, and welcoming environment for our customers.⸻Key Responsibilities:• Manage daily store operations and staff schedules• Provide excellent customer service and handle concerns professionally• Monitor inventory, supplies, and equipment needs• Ensure orders are completed on time and meet quality standards• Handle cash register, POS system, and daily sales reporting• Maintain cleanliness, safety, and organization of the store• Train new staff and enforce store policies⸻Qualifications:• 2+ years of retail or service industry management experience (dry cleaning a plus)• Strong leadership and communication skills• Reliable, detail-oriented, and organized• Comfortable with basic computer tasks (POS, inventory)• Bilingual (English/Spanish or another language) is a plus• Able to work weekends and early mornings if needed⸻What We Offer:• Competitive pay (based on experience)• Bonus opportunities• Paid time off• A supportive, respectful working environment• Growth opportunities within the company

Looking for bilingual hard working servers. Experience in customer service and understanding in customer comes first concept.

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

Job Overview We are seeking a motivated and detail-oriented Insurance Agent to join our dynamic team. The ideal candidate will possess strong negotiation skills and a deep understanding of insurance products. This role involves assisting clients in selecting the right insurance policies to meet their needs, while also ensuring compliance with industry regulations such as HIPAA. As an Insurance Agent, you will play a critical role in driving sales and providing exceptional customer service. Responsibilities - Engage with clients to assess their insurance needs and recommend appropriate coverage options. - Negotiate policy terms and conditions to secure favorable outcomes for clients. - Conduct thorough market analysis to stay informed about industry trends and competitive offerings. - Manage sales administration tasks, including maintaining accurate client records and documentation. - Provide support in benefits administration, ensuring clients understand their policy benefits. - Utilize telemarketing strategies to reach potential clients and promote insurance products. - Collaborate with team members to achieve sales targets and enhance customer satisfaction. - Stay updated on changes in regulations and compliance requirements within the insurance industry. Skills - Proven experience in insurance sales or a related field is preferred. - Strong negotiation skills with the ability to advocate for clients effectively. - Familiarity with HIPAA regulations and compliance standards is a plus. - Proficiency in sales administration processes and tools. - Ability to analyze market trends and adjust strategies accordingly. - Bilingual or multilingual capabilities are highly desirable for effective communication with diverse clients. - Experience in benefits administration is advantageous. - Excellent interpersonal skills with a focus on building lasting client relationships. Licensing - Company covers all expenses related to licensing. Join us in making a difference in the lives of our clients by providing them with the best insurance solutions tailored to their unique needs! Pay is commission based and position is fully-remote.

Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company