JOB TODAY logo

Bilingual customer service jobs in Valley Stream, New YorkCreate job alerts

  • Sales Representative
    Sales Representative
    7 days ago
    $17–$19 hourly
    Full-time
    Elmont

    Job Title: Metro by T-Mobile Sales Representative Location: 476 Hempstead Turnpike, Elmont, NY 11003 Job Type: Full-Time / Part-Time Job Summary: We are looking for a motivated and customer-focused Sales Representative to join our Metro by T-Mobile team. In this role, you will be responsible for delivering exceptional customer service, driving sales, and helping customers find the best wireless solutions to fit their needs. If you enjoy working in a fast-paced environment and have a passion for technology and sales, this is a great opportunity to grow your career. Key Responsibilities: • Greet customers and provide a welcoming in-store experience, • Assist customers with selecting phones, plans, and accessories, • Meet and exceed individual and store sales targets, • Educate customers on promotions, features, and services, • Process transactions accurately and efficiently, • Maintain store appearance and merchandising standards, • Handle customer questions, concerns, and troubleshooting Qualifications: • Previous retail or sales experience preferred (wireless experience a plus), • Strong communication and interpersonal skills, • Ability to work flexible hours, including evenings and weekends, • Basic knowledge of smartphones and technology, • Goal-oriented with a positive attitude, • Bilingual (English/Spanish or other languages) preferred What We Offer: • Competitive hourly pay + commission opportunities, • Ongoing training and career development, • Employee discounts on products and services, • Friendly and supportive team environment How to Apply: Apply today by submitting your resume. We’re excited to meet candidates who are driven, reliable, and ready to succeed in sales. Equal Opportunity Employer: We are committed to creating an inclusive environment for all employees.

    Immediate start!
    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    17 days ago
    $20–$21 hourly
    Full-time
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

    Easy apply