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Bilingual customer service jobs in Valley Stream, New YorkCreate job alerts

  • Cashier and Waiter / Waitress
    Cashier and Waiter / Waitress
    12 hours ago
    $17 hourly
    Part-time
    Flushing, Queens

    Location: Madam Tang – Tangram Mall, Flushing, Queens, NY Job Type: Part-Time / Full-Time (Flexible Scheduling) Position Overview: Madam Tang, a Southeast Asian dessert kiosk located in Tangram Mall in Flushing, Queens, is looking for a friendly and reliable Cashier / Dessert Server to join our team. In this role, you will greet customers, take orders using the Chowbus POS system, process payments, and help serve a variety of Southeast Asian desserts. The ideal candidate enjoys working in a fast-paced environment, provides excellent customer service, and is excited to introduce customers to unique Southeast Asian flavors and desserts. Key Responsibilities: • Greet customers and create a welcoming experience at the kiosk, • Take customer orders and process payments using the Chowbus POS system, • Prepare, assemble, and serve desserts accurately and efficiently, • Answer questions about menu items and provide recommendations, • Maintain a clean, organized, and sanitary workstation, • Restock ingredients, packaging supplies, and utensils as needed, • Ensure orders are completed correctly and in a timely manner, • Handle cash, card, and digital payments responsibly, • Support team members during busy periods to maintain smooth operations Qualifications: • Previous cashier or food service experience preferred, but not required, • Ability to quickly learn and operate the Chowbus POS system, • Strong communication and customer service skills, • Ability to multitask in a fast-paced environment, • Comfortable handling food and following food safety standards, • Reliable, punctual, and team-oriented, • Positive attitude and willingness to learn Preferred Skills: • Experience working in dessert shops, cafes, kiosks, or food service, • Familiarity with Asian or Southeast Asian desserts, • Basic food handling knowledge or food safety certification, • Bilingual; Chinese or Spanish Physical Requirements: • Ability to stand for extended periods, • Ability to lift up to 25 lbs if needed, • Comfortable working in a kiosk or small service space

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  • Front Desk Coordinator
    Front Desk Coordinator
    4 days ago
    $17–$18 hourly
    Full-time
    Merrick

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) preferred, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Friday, 11:30am - 8:00pm Pay: $17 - $18 per hour

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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