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  • Customer Service Assistant
    Customer Service Assistant
    3 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • Medical Office Manager
    Medical Office Manager
    3 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Customer Service Assistant
    Customer Service Assistant
    5 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

    Immediate start!
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  • Medical Office Manager
    Medical Office Manager
    3 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Retail Assistant Manager
    Retail Assistant Manager
    10 days ago
    Full-time
    East Orange

    Join our dynamic retail team as a Assistant Manager of a 100 year old health food store. Become a vital leader in delivering exceptional customer experiences! In this energetic role, you will oversee daily store operations, manage a dedicated team, and ensure that sales goals are met through effective management, merchandising, and customer service. Your leadership will inspire staff, optimize inventory control, and foster a welcoming environment that keeps customers coming back. This paid position offers an exciting opportunity to develop your management skills while making a tangible impact on store success. Duties Lead and supervise retail staff to ensure outstanding customer service and smooth store operations Manage inventory levels through purchasing, stock replenishment, and inventory control to maximize sales opportunities Oversee cash handling procedures, cashiering activities, and POS (Point of Sale) systems to ensure accuracy and security Coordinate merchandising efforts including pricing strategies, product displays, and promotional marketing initiatives Supervise shift management, scheduling, and employee orientation to maintain optimal store coverage Monitor sales performance using retail math principles; analyze reports to identify growth opportunities and address challenges Skills Proven management experience in retail or health food store environments with supervising responsibilities Strong leadership skills with the ability to motivate teams and foster a positive work environment Excellent communication skills; fluent or bilingual abilities are highly valued for engaging diverse customer bases Skilled in negotiation, purchasing, inventory management, and retail math for effective store operations Proficient in POS systems, cash handling procedures, and retail sales techniques including wireless sales where applicable Have a knowledge of natural supplements and herbs. Knowledge of merchandising, stock management, pricing strategies, and marketing initiatives to boost store performance Embark on a rewarding career path where your leadership drives success! We’re committed to supporting your professional growth through comprehensive training & development programs. If you thrive in family environments with a passion for retail excellence—this is the perfect opportunity for you!

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  • Front Desk Coordinator
    Front Desk Coordinator
    14 days ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday to Friday- 8:30am- 430pm Pay: $18/hour

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  • Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    18 days ago
    Full-time
    Brooklyn, New York

    MortgageDepot (NMLS #1133788) a multistate mortgage broker, is seeking an experienced Mortgage Loan Originator to join our expanding team. MortgageDepot takes a strategic digital approach to the traditional mortgage industry, which has landed us in Inc’s 5,000 fastest growing companies. We are among the Top 22,000 sites visited daily in the US, and Top 115,500 worldwide according to Alexa Traffic Rank. We run a powerful lead generation platform and are seeking a talented and motivated individual to take advantage of this client sourcing opportunity as we expand our branch operations to other states. We have an immediate opening for an experienced Mortgage Loan Originator in our Queens location. The ideal candidate will have an active NMLS license and at least 1-2 years of experience as a mortgage loan officer or in a similar role. Job Description The primary role of the Mortgage Loan Originator is to leverage MortgageDepot’s offerings to attract customers, originate mortgages, manage loan pipeline, and network and build relationships with realtors, attorneys, financial professionals, past customers, and other nontraditional sources while providing excellent customer service. He or she will also be expected to supervise and provide guidance to less-experienced staff members. Additional responsibilities include but are not limited to: Leverage MortgageDepot digital platform and social media tools to engage with prospective leads. Build and maintain an active book of business through MortgageDepot provided leads as well as self-sourcing methods. Inform prospective and existing customers of the vast array of choices available through MortgageDepot lending partners, including all loan products and procedures, prevailing rates, policies, and underwriting requirements Gather and analyzing applicant’s financial data; including financial statements, tax returns and credit to determine feasibility of qualifying for a loan and match customers’ needs with an appropriate loan program. Compile loan disclosures and facilitate negotiations with borrowers to establish standards on items such as itemization of fees, loan repayment options and other credit terms. Interface between loan processors, underwriters, lenders and realtors on behalf of the applicant as needed to ensure a successful loan transaction. Remain up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies. Supervise and provide guidance to Jr. Mortgage Loan Originators as they transition in to licensed MLOs. Research and stay up to date on market rates and trends to better consult clients. Attend in-person and / or virtual meetings with potential clients or real estate brokers. Qualifications / Requirements Active NMLS state license Minimum 1-2 years of previous experience as a mortgage loan officer or in a similar role High school diploma or equivalent required; Bachelor’s degree is desired Knowledge of guidelines for loan programs and various types of loans such as FHA, FHMLC, FNMA, VA and commercial loans, etc. Working knowledge of mortgage loan computer software (e.g. Calyx Point) Experience in self-sourcing and servicing business leads Excellent customer service, sales, and written and verbal communication skills Proficient Microsoft Office skills required Must be open to participate in Marketing initiatives and office meetings. Bilingual is a plus, but not mandatory Ability to multitask and prioritize projects with multiple deadlines Ability to work independently with minimal supervision Additionally, we offer Immediate compensation Accredited fast-track MLO training program Low competitive rates and fees to your clients Over 60 wholesale lenders to choose from A suite of commercial property lending programs Automated pricing engine 24 to 48-hour loan approvals Referral base prospecting assistance Strategic co-branding partnership with realtors Access to digital lead generation system Access to full-service, in-house marketing, events and social media team Job Type: Full-time Pay: $30,000.00 - $900,000.00 per year Benefits: Flexible schedule Work Location: In person

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  • Medical Office Manager
    Medical Office Manager
    15 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

    Immediate start!
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  • General Manager – Full-Service Restaurant Operations
    General Manager – Full-Service Restaurant Operations
    24 days ago
    Full-time
    Gowanus, Brooklyn

    General Manager – Full-Service Restaurant Operations Brooklyn, NY | Full-Time | 50 Hours/Week | Bilingual (Spanish/English) Required Table 87 is seeking a sharp, experienced General Manager to oversee operations at our two full-service coal-fired pizza and Italian restaurants in Brooklyn. This is not just a management role, it’s a leadership position within a growing, family-owned business. We’re a high-volume operation with multiple revenue streams, and ownership is actively involved in the day-to-day. We move quickly, expect accountability, and don’t operate with layers of corporate structure. We’re looking for someone who can step into that environment, earn trust, and take real ownership of operations. This role is for someone who is hands-on, detail-oriented, and willing to put in the work to understand how we operate and help build structure where it’s needed. The ideal candidate is bilingual (Spanish/English), experienced, highly organized, and comfortable managing both people and systems at a high level. Key Responsibilities • Operations Management, • Lead all day-to-day operations across two full-service Table 87 locations, • Implement and maintain systems that improve efficiency, consistency, and guest experience, • Manage labor budgets, scheduling, and clock-ins with discipline and accuracy, • Oversee service flow, order timing, and execution across all stations, • Ensure flawless execution of all online ordering platforms (UberEats, DoorDash, Slice, Grubhub,etc.), • Oversee and optimize POS systems, printer functionality, and order routing Restaurant365 Leadership • Utilize Restaurant365 for daily operations, not just reporting, • Manage inventory control, ordering, and vendor relationships, • Track labor cost, cost of goods, and overall performance, • Review daily and weekly reporting and make real-time operational adjustments, • Use R365 insights to improve profitability and efficiency, • Employee Onboarding & Training, • Lead onboarding for all new hires across front-of-house and back-of-house, • Build and maintain structured training systems, • Train staff consistently to improve service, efficiency, and sales performance, • Ensure all team members fully understand their roles and expectations, • Continuously develop staff and identify areas for improvement People & Service Leadership • Hire, train, and retain team members across FOH and BOH, • Run weekly team meetings with servers, bussers, bartenders, and kitchen staff, • Be on the floor daily, interacting with guests, resolving issues, and leading by example, • Hold team members accountable to company standards at all times, • Create a professional, respectful, and performance-driven work environment, • Handle customer issues directly and ensure a high level of hospitality Front & Back of House Oversight • Oversee front counter operations and full dining room service, • Maintain strong coordination between FOH and BOH at all times, • Ensure speed, accuracy, and consistency across all stations, • Step into any position when needed and lead from the floor Online Ordering & Technology • Oversee all third-party and direct ordering platforms, • Understand how Grubhub, Uber Eats, DoorDash, Slice, and similar platforms operate, • Manage order timing, prep times, and driver coordination, • Ensure all systems are functioning properly, including POS, printers, and integrations, • Be highly comfortable with technology, including Google Workspace and daily digital operations Sales & Performance Improvement • Train staff to upsell and improve average ticket size, • Identify opportunities to increase sales through better execution and service, • Continuously improve operations to drive profitability, • Take ownership of improving overall business performance Events & Catering • Own execution of all in-house events and private dining experiences, • Work closely with the Catering & Events Team Lead on off-site - catering and large-scale events, • Ensure clear communication and strong execution across all teams, • Track event performance and assist in growing the catering program Inventory & Compliance • Oversee all product ordering, inventory controls, and vendor relationships, • Ensure no outages through proactive monitoring and reordering, • Maintain tight inventory systems and organization, • Enforce FIFO systems and track waste to maximize margins Requirements Minimum 5+ years General Manager experience in full-service restaurants REQUIRED: Deep working knowledge of Restaurant365 (inventory, labor, reporting) Fluent in Spanish and English Strong leadership and training experience with the ability to develop teams Deep understanding of online ordering platforms (Grubhub, Uber Eats, DoorDash, Slice) Strong operational knowledge of both FOH and BOH High level of comfort with technology, including Google Workspace, POS systems, and reporting tools Strong experience running team meetings and managing staff performance Excellent customer service instincts and ability to resolve issues professionally Highly organized, detail-oriented, and consistent Must be available for 50 hours/week, including nights and weekends Hands-on leadership style, present, reliable, and able to lead by example Strong understanding of BOH operations and inventory procedures Familiarity with Brooklyn restaurant operations and DOH standards is a plus Compensation & Schedule Full-time salaried position (starting at 50 hours/week) 2 scheduled days off per week Competitive salary (commensurate with experience) Performance-based bonus potential Opportunities for growth within a growing, respected brand About Table 87 Established in 2012, Table 87 is a Brooklyn-based coal-fired pizza and Italian restaurant group known for quality, consistency, and community. As the first pizzeria in Brooklyn to serve coal-fired pizza by the slice, we’ve built a reputation for great food, strong operations, and neighborhood roots, while expanding into frozen retail, food service, and catering.

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  • Head Barista
    Head Barista
    1 month ago
    $19–$21 hourly
    Full-time
    Williamsburg, Brooklyn

    Casabuela Café: Where The Village Meets Founded in 2025, Casabuela Café was born out of a desire to build community and honor Nuyorican identity. We designed Casabuela to feel like our grandma’s Brooklyn home: a warm, sensory-rich living room filled with deliciously-made food, coffee and drinks. Casabuela is a love letter to legacy, culture, and community— and it was built to serve the village. We are looking for a Head Barista to join us at the groundbreaking of our Williamsburg-based family-owned café. This is a unique opportunity to help shape daily operations, beverage quality, and café culture from the very beginning. The Role The Head Barista is both a craft leader and a culture carrier. You will set the tone behind the bar, ensure consistency and quality in every drink, and help create a welcoming, calm, and thoughtful customer experience for adults, creatives, remote workers and families alike. This role is ideal for someone who loves hospitality, thrives in intimate community spaces, and wants to grow with a small business from launch. Responsibilities: • Prepare and serve high-quality espresso, coffee, tea, and specialty beverages with consistency and care, • Lead bar operations during shifts, ensuring smooth service and a warm guest experience, • Model and guide outstanding customer service and delivery standards, • Maintain cleanliness and organization of the bar, equipment, and service areas, • Assist with developing drink recipes, seasonal specials, and café standards via manuals and training toolkits, • Train and support baristas as the team grows, • Manage opening procedures and support daily prep and closing tasks, • Engage with guests in a friendly, grounded, and inclusive way, • Uphold Casabuela’s values of community, culture, curiosity, and care Qualifications: • 2+ years of barista experience; leadership or lead barista experience preferred, • Bilingual (Spanish), preferred, • Food Handlers License, preferred, • Strong espresso skills and knowledge of coffee preparation, • Ability to create, document and train others on new coffee and beverage recipes and techniques, • Ability to create guides and technique manuals, preferred, • Calm, patient, and welcoming demeanor—especially in family-centered environments, • Ability to multitask while maintaining quality and warmth, • Passion for community spaces, cultural storytelling, and intentional hospitality, • Comfortable working mornings and weekends, • Bartending experience, a plus Location: 232 Metropolitan Ave, Williamsburg, Brooklyn, NY 11211 Schedule: Wednesday–Sunday, 8:00am–5:00pm (60-minute unpaid meal break mid-shift) Pay: $19-$21/hour + tips (base pay dependent on relevant experience, credentials and Spanish proficiency) Benefits: Up to 40 hours of accrued paid sick leave annually, 10 personal flex days and health insurance. Why Join Casabuela: • Be part of the launch team of a new family-owned cultural café, • Help shape systems, recipes, and the guest experience from day one, • Opportunity to learn and contribute to a growing business, • Work in an intentional, thoughtful space rooted in culture and community

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  • Assistant Manager
    Assistant Manager
    1 month ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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