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Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Client Success Associate. Target total compensation ranges from $71,000 - $118,000, including a fixed annual salary of $63,500 - $95,000, a target commission of $2,500 to $14,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: Become the trusted advisor who propels our clients to new heights as a Client Success Associate at Rokt. In this role, you’ll blend relationship management with cutting-edge AI insights to drive long-term client growth and satisfaction. You’ll take charge of key client partnerships, ensuring they maximize the value of Rokt’s platform through strategic guidance and data-driven marketing initiatives. If you are passionate about helping clients succeed, love solving business challenges with innovative tech, and want to directly influence client growth, this opportunity is for you. Requirements What You’ll Do • Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges., • Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue. Identify upsell or cross-sell opportunities and present solutions that help clients achieve even greater success., • Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance. Continuously optimize campaigns and recommendations based on data, ensuring clients get the best results., • Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs. Make sure client feedback leads to improvements in our products and offerings., • Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients. Regularly report on outcomes and proactively address issues, keeping clients happy and confident in Rokt’s value.Who You Are, • Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities., • Strategic Problem Solver: You approach client challenges with first-principles thinking and creativity. You enjoy using data and insights to craft tailored solutions that drive results., • Adaptable & Tech-Savvy: You’re excited to use AI and the latest tools to enhance customer experiences. You quickly learn new technologies and apply them to improve outcomes for clients., • Proactive & Accountable: You take initiative to identify what needs to be done for your clients without waiting to be asked. You own your accounts and projects, always delivering on your promises., • Make a Real Difference: Your work will directly influence the success of major brands using Rokt. Every recommendation you make and campaign you optimize can translate into significant growth for your clients., • Frontline of Innovation: Be at the forefront of applying AI in client success and marketing. You’ll have access to a platform that’s constantly evolving with new features, keeping your skills sharp and your ideas flowing., • Accelerate Your Career: At Rokt, which is in hyper-growth mode, there’s ample room to take on more responsibility and advance quickly. Prove yourself by growing key accounts and you can fast-track into leadership roles., • Supportive, Winning Team: Join a culture of smart, humble builders who collaborate to conquer new frontiers. We celebrate wins together and treat setbacks as learning opportunities, so you’ll learn from the best in a supportive environment., • Growth & Rewards: Enjoy a transparent career path and ongoing development opportunities (training, mentorship) to continually level up. On top of that, benefit from Rokt’s perks – including equity ownership, fun team events, and an inclusive environment where you can be yourself. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town, • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team. Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job Description Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine., • Maintains records of receipt, mailing dates, and other required information., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Submit work orders for certain requests., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor and replenishing and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and is capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Flexible, Adaptable, and Dependable., • A Team Player., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$19 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job DescriptionAgentic AI Specialist OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube. Position Summary: OceanX is seeking an Agentic AI Specialist to guide the strategic application and responsible development of agentic AI systems across our mission-driven initiatives. This individual will lead our exploration of next-generation artificial intelligence solutions with a focus on intelligent agents capable of autonomous decision-making, adaptive learning, and long-term task execution in dynamic, real-world environments. The ideal candidate will bring deep technical expertise, thought leadership, and a collaborative mindset to help OceanX understand and deploy agentic AI in a way that enhances our impact in ocean exploration, science, education, and media. The Agentic AI Specialist will work cross-functionally with product, engineering, education, science, and media teams to identify use cases, prototype solutions, and ensure ethical and operational alignment. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York City Duties and Responsibilities: • Serve as OceanX's in-house expert on agentic AI, including autonomous agents, multi-agent systems, and LLM-powered tools, • Research, evaluate, and recommend technologies and frameworks that support the development and integration of agentic AI systems, • Design and prototype agentic AI systems that can support or extend our operations in science missions, education programming, and creative content generation, • Collaborate with cross-disciplinary teams to identify practical use cases for AI agents, including data analysis, knowledge management, education, logistics, media production, and operational workflow improvements, • Establish responsible development frameworks and guardrails to ensure AI systems are aligned with ethical, legal, and operational standards, • Monitor emerging trends in AI safety, interpretability, and autonomy to keep OceanX at the forefront of the field, • Represent OceanX in AI and technology partnerships, consortiums, and external forums as needed, • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration, • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases, • Professional Experience:, • Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related technical field, • 2+ years of hands-on experience in agentic AI or autonomous systems, within a broader background of AI/ML research, software engineering, or a related technical field, • Deep understanding of LLMs, reinforcement learning, and related AI paradigms (e.g., AutoGPT, LangChain, or similar frameworks), • Demonstrated experience designing or deploying AI agents in production or advanced research settings, • Strong familiarity with current debates and best practices around AI ethics, safety, and responsible development, • Ability to translate complex technical concepts into practical applications for non-technical stakeholders, • Experience working in interdisciplinary environments or mission-driven organizations is a plus, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Strong project management capabilities, • Organized, reliable, and meticulous, • Ability to work and thrive in an entrepreneurial, rapidly evolving environment, with significant ambiguity, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Maintains high standards, • Highly collaborative, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $120,000- $150,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job DescriptionCustomer Service Associate - Located in New York, NY Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description Position: Outreach Sales Specialist Location: On site, New Jersey/New York At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Outreach Sales Specialist to join our team. As Whizz Outreach Sales Specialist, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals. Key Responsibilities: • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;, • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;, • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;, • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;, • Market Research: Stay informed about industry trends and competitors to effectively position our products;, • Sales Goals: Meet and exceed sales targets and objectives set by the company. Requirements • Outside Sales Experience: Relevant experience in outside sales or similar role;, • Hardworking: Hustler mentality with strong work ethic and goal driven;, • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;, • Assertive: Confident and persuasive in presenting products and closing sales;, • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;, • Disciplined: Self-motivated and able to work independently with minimal supervision;, • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;, • Industry knowledge: Familiarity with delivery industry and e bike market;, • Authorized to work in the US;, • Competitive salary: base pay of $15-20/hour plus performance-based bonus incentives., • Comprehensive training and support., • A positive and collaborative work environment., • Flexible schedule: 3-5 shifts of 4 hours per week

Job DescriptionCompany Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership • Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion., • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM)., • Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities., • Proactively leverage professional networks to generate new opportunities with existing clients., • Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio., • Accountable for revenue and profit forecasts and delivery., • Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight., • For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs., • Ensure accurate financial forecasts, projections, and adjustments., • Manage and mitigate risks effectively, including succession planning., • Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals., • Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio., • Ensure compliance with governance, business rules, and regulatory standards., • Embed critical initiatives and processes within the client portfolio to achieve strategic objectives., • Foster a culture of high performance and continuous improvement within the team.Qualifications, • Significant professional experience in client management or a similar role within the Payments industry. · Proven track record of delivering 20%+ revenue growth across a client portfolio related to Payments., • Extensive experience in developing and executing client strategies that drive business growth., • Demonstrated success in managing account P&L and achieving financial targets., • Experience in client engagement and building senior-level client relationships., • Proven ability to collaborate and influence across various levels of an organization., • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus., • Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs., • Acknowledged by clients as the primary trusted advisor and contractual authority., • Deep expertise in client relationship management and strategic planning., • Exceptional leadership, negotiation, and relationship management abilities., • Strong business acumen and ability to identify and capitalize on growth opportunities., • Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level)., • Proven ability to manage multiple priorities and work independently in a fast-paced environment., • Advanced problem-solving and decision-making capabilities under pressure., • In-depth understanding of industry trends, market dynamics, and financial analysis., • Commitment to continuous personal development and staying current with industry trends., • Demonstrated ability to influence change and drive organizational transformation., • Strong accountability for achieving results and maintaining high performance standards., • Proficiency in financial management, including P&L management, forecasting, and risk management., • Experience in driving continuous improvement and innovation in client solutions and service delivery. Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;, • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;, • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;, • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;, • Health: Global internal wellbeing programme, access to wellbeing apps;, • Participation in both internal meetings and external meetings via video calls, as necessary., • Ability to go into corporate or client offices to work onsite, as necessary., • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary., • Ability to bend, kneel, crouch, and reach overhead, as necessary., • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary., • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary., • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. USA Benefits (Full time roles only, does not apply to contractor positions) • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options, • Flexible Spending Accounts (Medical, Transit, and Dependent Care), • Employer Paid Life Insurance and AD&D Coverages, • Health Savings account paired with our low-cost High Deductible Medical Plan

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionAmalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. This position will be called on to work in both the Teller and Customer Service areas, according to needs. This position is responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. The role will also support branch management in achievement of branch performance metrics and reports to our Co-Op City location. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work-related matters (i.e. check cashing)., • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures Knowledge, Skills, and Experience Requirements: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting base salary for this role is between $25 per hour – $27per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionCompany Description The targeted hiring range for this part-time position is $16.50 - $21.67 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security. You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing. Job Description GENERAL PURPOSE OF JOB: Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service. ESSENTIAL DUTIES and RESPONSIBILITIES: • Guide each customer through RWSC’s Ultimate Fit Experience, • Provide appropriate accessory recommendation, educate customers on the benefits of each, • Generate Industrial Sales Leads, • Achieve and exceed daily productivity and sales goals, • Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards, • Maintain proficiency with product knowledge, technical, and operating standards through continuous learning, • Maintain safe and healthy work environment by following organization standards and legal regulations, • Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software, • Maintain quality service by establishing, following, and enforcing organization quality system standards, • Uphold Red Wing Shoe Company’s core values, • Willingness to perform additional duties as required, • Conduct self-accordance to RWSC policies, • Build collaborative relationships between you and key people with whom you’ll work or interact withQualifications EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES: • High School Diploma/GED or equivalent work experience, • 1-2 years relevant experience, • Results oriented, • Effective Written/Verbal Communication, • Computer Utilization, • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure, • Profit and loss knowledge, • Naturally curious, has passion for new ideas, and looks to drive growth, • Problem solving, • Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time, • Retail Store Additional Information Red Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact or call 651-388-8211-. Please view Equal Employment Opportunity Posters provided by OFCCP at Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Relationship Associate Location: Union City, NJ Salary: $18.08 About Us Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org About the Job The Relationship Associate position is an entry level position at GAI, designed to be the first step in a career path with the organization. We are seeking a motivated individual who thrives on delivering exceptional customer service, engaging in outreach activities, enjoys working with people, providing excellent customer service, and contributing to member recruitment and outreach efforts of the branch. A positive attitude, strong communication skills, and a willingness to learn are key to success in this role. The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen America operates on the ground, within the communities we serve. Employees are expected to work in person at both the branch and in the community based on program needs and in consultation with their Branch Manager. At a minimum, employees must be present at the branch at least three (3) days per week but based on operational needs you may be required to be onsite for up to five (5) days per week per your supervisor’s discretion. Key Responsibilities as a Relationship Associate: Relationship management • Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions, • Build strong and positive relationships with members to support both retention and business growth., • Respond to member inquiries promptly and professionally, Assist with problem solving & engagement., • Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information., • Uphold high standards of service, quality, and productivity., • Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community., • Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules., • Bilingual proficiency in English and Spanish., • Strong customer service and communication skills., • High level of integrity, discipline, punctuality, and work ethic., • Ability to multitask, manage time effectively, and maintain strong attention to detail., • Basic numeric and problem-solving skills., • Collaborative and self-motivated — able to work independently and as part of a team., • Flexibility to work varied hours (early mornings/evenings) Monday through Friday., • Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies., • High School diploma or equivalency preferred, or two years of relevant work experience required. Valid driver’s license required depending on business location. What We Offer You: • Medical, dental, and vision insurance plans, • Paid Holidays, vacation and sick time, • 401K retirement savings plans, • Flexible Spending Account (FSA), • Training and development opportunities, • Wellness platform with two free coaching sessions per month, • And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc participates in the E-Verify program. Visa sponsorship is not provided. Must be able to legally work in the U.S.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionSalary: 50,000 - 55,000 You Gotta Believe (YGB) is a New York City-based, national organization specializing in finding permanent families for young adults, teens, and pre-teens in foster care. YGB focuses exclusively on preventing youth from aging out of foster care without family; thus reducing the risk of homelessness, incarceration, and poverty due to a lack of stable connections. Founded in 1995, YGB achieves this mission by collaborating with foster care organizations to recruit, match, and provide indefinite, comprehensive support to adoptive foster parents and youth. The Permanency Specialist position is a full-time role working directly with youth living in congregate care facilities or foster home settings who are in need of a permanent family to prevent them from aging out of care without permanency. The Permanency Specialist uses established, youth engagement and family recruitment methods to develop a trauma-informed plan to help youth achieve permanency by identifying adults in the life of the youth who are willing and able to answer the call and make an unconditional lifetime commitment to parenting. The Permanency Specialist works diligently, collaboratively, and creatively on targeted family recruitment strategies while partnering with YGBs Youth Advocate, Home-finding and Family Supports services teams, foster care agency workers and community stakeholders to ensure excellence in pre and post moral/legal permanency journey of youth. Lived Experience in Child Welfare System We strongly encourage applications from individuals with lived experience in the child welfare, foster care, or adoption systems. Your insight and understanding of the challenges, needs, and strengths of youth and families navigating these systems are invaluable in shaping our work and building trust with those we serve. Sharing your personal experiences can be a powerful tool to connect with young people, inspire hope, and inform strategies that are truly youth-centered. At the same time, we recognize that revisiting certain experiences can sometimes evoke difficult emotions, especially if past trauma has not been fully processed. Before applying, we encourage candidates to reflect on their own readiness to share and engage with these experiences in a professional setting. We are committed to providing a supportive environment to help ensure that your voice and story can be shared in ways that are healthy for you and impactful for our community. OVERVIEW OF RESPONSIBILITIES • Agency-Wide Collaboration, • Engaging Youth and stakeholders (in person several times a week) about YGB model and permanency journey; Family Recruitment, • Network Development & Communication GENERAL QUALIFICATIONS • Have personal lived experience with the child welfare system and have an active, moral or legal family connection, • Must possess a strong belief that a family is essential to the success of any youth before they age out of the foster care system and advocate for this for all youth, • Ability to explain the importance of having a permanent family to youth and various stakeholders, • Must absolutely love kids, • Possess demonstrated compassion for youth, families and stakeholders, • Have an eagerness to learn and develop both personal and professional skills, • Must be a team player, flexible, and flourish in a creative environment, • Excellent organizational skills and attention to detail, • Strong in commitment management and dependability, • Highly motivated self-starterwith the ability to work independently and in a collaborative team, • Ability able to work in a fast-paced, nimble environment, • Ability to build strong working relationships; experience working with a variety of stakeholders-- staff, clients, volunteers, and investors, • Have a sense of humor, • Have proficiency with Google Workspace and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) EDUCATION and EXPERIENCE • A bachelors degree in social work or a related human services field is preferred, • Significant experience working with child welfare-involved youth, • 2-5 years in a teaching or coaching role preferred, • Must possess a strong understanding of the issues that youth in foster care experience, the impact of trauma, and the stigma faced by youth in care, • A combination of education, personal experience, and skills will be considered LOCATION. This position is in New York City and will have a hybrid work arrangement. WE OFFER. Benefits include medical, dental, life insurance, and 403(b) retirement plan; 3 weeks of vacation (which includes the week between Christmas and New Years) and holidays. PHYSICAL DEMANDS. The position primarily involves traveling in the inner city, standing for two hours or more for workshops and presentations, and computer-based work from a seated position. COMPENSATION. The compensation range for this position is $45,000 - $50,000 and is commensurate with experience. WE BELIEVE IN EQUAL EMPLOYMENT. You Gotta Believe is an equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance. Reasonable accommodation will be made so that qualified differently abled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Job Description Responsible to: Program Coordinator Unit/Department: YMSM Title of People reporting to this position: None PURPOSE OF POSITION The Outreach Specialist will recruit clients into a multi-pronged intervention consisting of sexual health, hepatitis, and substance misuse screening; brief interventions and education sessions; linkage to biomedical and behavioral interventions; and supportive services. The program will use social media campaigns to promote awareness of mental health issues; risk reduction strategies; substance use, hepatitis, and HIV prevention options; and anti-stigma messaging. RESPONSIBILITIES: The major responsibility of this position includes, but are not limited to: • Provide education, case management and benefits navigation to target population., • Perform Rapid HIV/DBS/HCV testing., • Provide linkages for PrEP, PEP, IART/HIV or STI treatment, and assist with SDOH., • Provide individual and group education on topics such as harm reduction, safer sex, & mental health ., • Participate in a minimum of 3 outreach events per week., • Manage day-to-day Drop-in Center/office activities that incorporate social, education, and community building activities., • Co-facilitate evidence-based interventions and support groups., • Ensure all data and reports are submitted by 12pm every Friday., • Rotating weekends are required. QUALIFICATIONS: • Commitment and knowledge of issues related to homelessness, mental health, and substance misuse., • Previous work experience with high risk, YMSM, HIV+ populations., • Satisfactory writing and communication skills. Persons with lived experience are strongly encouraged to apply.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Tenant Services Coordinator/Activity Specialist to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate is open to working with families, has excellent engagement skills, experience in group facilitation and ideas for new programs to bring to the community. Bilingual in Spanish is preferred, but not required. Work schedule is Mon-Fri 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at . Essential Duties and Responsibilities • Create and lead recreation activities and psycho-educational workshops for families on topics such as child rearing, nutrition, health, and mental health., • Conduct on-site outreach and advertising for planned events., • Act as a liaison between families and community agencies/referrals., • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in the services., • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients., • Make ongoing assessments on what interests clients have, through satisfaction surveys or feedback from clients., • Liaise with case management staff to collaborate with them on clients' programming needs and concerns, and share relevant information to the case managers., • Maintain records of client interactions for audits., • Complete reports on a monthly basis, or more frequently as required., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular supervision with supervisor., • Assess psychosocial needs of families and children in supportive housing program., • Create and implement a Needs Assessment for families to target gaps in care, interests and needs of the clients., • Refer families to appropriate resources, including treatment providers (for medical, mental health and dental care), child care and educational resources., • Collaborate with CQI staff, building management, case management and clinical staff to coordinate and facilitate a variety of activities, groups and events that cater to all ages of family households., • Provide crisis interventions and manage emergency situations appropriately., • Maintain and ensure accuracy of records and documentation of all client interactions, group sessions and events., • Provide coverage of cases (including apartment inspections, charting and documentation) when necessary., • Participate in Medication Monitoring Training Program, become certified, and provide these services to clients on-site., • Associates degree required, preferably in social services (Social Work, Psychology, Sociology, Human Services) with 1 year experience, or Bachelor’s degree in the social services (Social Work, Psychology, Sociology, Human Services)., • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City, and adjacent areas, via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job DescriptionOur Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics, and more, visit . Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. You will serve as the primary point of contact for clients, providing proactive support, resolving issues, and driving the adoption and utilization of our products. This role requires a combination of excellent communication skills, technical expertise, and a deep understanding of customer needs in order to drive customer retention, expansion, and overall success. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact! What You Have: • 3+ years of customer success/relationship experience, preferably B2B, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Deliver world-class support to our top clients, • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship-building, • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise, • Understand clients' goals and objectives to drive strategic growth, and provide guidance on how our platform and services can support their needs, • Become an expert on the Impact.com platform, staying up to date with new features, functionality, and industry trends, • Drive product adoption and usage among clients, ensuring they fully leverage the capabilities of our platform, • Monitor client health metrics, track usage patterns, and proactively address any potential risks to customer retention, • Advocate for customers' needs and requirements, working with cross-functional teams to deliver exceptional customer experiencesNice to have: *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time Benefits (Perks): • Medical, Dental, and Vision insurance, • Unlimited responsible PTO, • Flexible work hours, • Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA, • Parental Leave, • Technology Stipend, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! #LI-NewYork,NewYork_Hybrid #LI-Santa_Barbara

Job Description Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description About Savvy: Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don’t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work. Savvy is changing that. We’re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients. We’ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who’ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more. Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We’ve surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale! The Role: Savvy is looking for a customer-obsessed operator to join our early-stage team and work closely with the Savvy’s financial advisors to ensure we are providing a best-in-class onboarding and implementation journey while maintaining a fast speed to revenue. This individual will get significant exposure to Savvy’s Advisory, Operations, Growth, Product, and Marketing efforts. Who you are: * You’ve got positive energy. You’re optimistic about the future and determined to get there. * You’re never tired of learning. You’re able to self-teach new platforms and ways of working. * You appreciate direct communication. You’re both an active communicator and an eager listener. You’re motivated by feedback and see every setback as an opportunity to grow. * You can pivot on the fly. We are fast-growing, so our priorities are constantly evolving. What you worked on last month may not be the same next month. * You have a humble and “can do” attitude. Our teams create high-quality work on quick timelines. * You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. The Advisor Success team is a cross-functional team working across the whole company. You will directly report to the Head of Advisor Success. Responsibilities: * Own the Advisor Onboarding Journey: Execute a seamless end-to-end onboarding process for advisors transitioning their practice to Savvy. * Sales-to-Activation Handoff: Collaborate with the Growth team to ensure a smooth handoff; optimize advisor onboarding with key milestones that maximize impact in the first 90 days. * Enable Early Adoption: Deliver initial training and resources that empower advisors to quickly leverage Savvy’s software, tools, and financial products. * Deliver Speed to Revenue: Drive revenue results for the company by onboarding advisors quickly. Act as a day-to-day contact for advisors during the transition process. * Balance several onboarding and activation processes while maintaining clear communications with stakeholders and remaining adaptive in a rapidly evolving environment. * Monitor and report on transition progress and potential risk situations. Coordinate with the Client Servicing Team to ensure smooth client account transitions. * Passion to do whatever it takes to solve complex problems and build scalable processes. * Contribute to improving our capabilities by enhancing existing processes. Must have: * 3 to 5+ years in a sales enablement, customer success, client engagement, or account management role in technology, fintech, or wealth management. * Demonstrated success in a customer-facing role. Excellent communication and relationship-building abilities. Empathy, understanding, and confidence in order to effectively engage with advisors. * Training and Presentation skills. Enabling our advisors to become power users. Be able to adapt and personalize training styles for different advisors’ needs. * A collaborative, low ego, and self-starter attitude. This individual must be willing to roll up their sleeves, have an incredible ownership mentality, and have a customer-centric mindset. * Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality output. * Passion for solving complex problems and building scalable processes. * Comfort working in a high growth, constantly changing environment. * Adept at quickly learning and adopting new technologies. Nice to have: * Prior work experience in the Wealth Management industry * Prior work experience at a high-growth start up * Prior experience in the services industry Additional Information: Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions. Benefits: * Competitive salary and equity package * Unlimited PTO + paid company holidays * Access to holistic medical, dental, and vision plans * Company 401(k), Commuter, and HSA/FSA plans * NYC office in the heart of Manhattan * Lunch and snacks provided in the office * Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care * Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP) Compensation Range: $110K - $135K

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, has recognized our business value and leadership. We are headquartered in Silicon Valley and have our global delivery center in Chennai, India. If you are passionate to work on unstructured business problems that can be solved using data and excited about building, leading, and enabling a team of analytics professionals toward that objective, we would like to talk to you. Responsibilities • As a client partner, you will have overall responsibility for delivery, account management, client relationships, and account growth., • You will be responsible for demonstrating business value through solutions that help meet strategic, operational, and tactical objectives, and making executive presentations., • You will be responsible for scaling the pilots / POCs to a long-term transformative program and delivering continuous business value., • You will work with the client’s business stakeholders to understand key business questions, challenges, and information needs, and help develop an analytics roadmap that identifies and prioritizes key analytics use cases for execution., • You will be collaborating with sales leaders (both new sales and account sales) to create the right POVs and proposals to help win new logos and drive growth in existing clients., • You will work on some of the latest data science applications to solve complex business problems in Consumer Product Goods (CPG) and Retail., • 16-20 years experience in the field of delivering advanced analytics-based consulting services to clients and experience in designing/implementing large programs., • Experience managing large accounts and actively involved in account growth would be an added advantage. P&L ownership in the past would also be an added advantage., • Ability to engage with CXO and VP / Director level stakeholders from the client’s team and with internal remote teams to define business problems and construct solution approaches., • Knowledge of domains like CPG, Retail & FMCG will be highly preferred., • Excellent communication (written and verbal) and presentation skills., • Ability to work with global teams, leading in communicating client business problem context to the remote teams and effectively leveraging them in execution, while owning client presentation, project management, and expectation setting., • Open to travel (up to 50%) across the United States. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment with a high degree of individual responsibility.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About our role: We are looking for a highly motivated and licensed Financial Customer Experience Associate to lead moomoo’s in-person activations in our NYC Brand Store. In this role, you will be driving sales, building customer relationships, and handling live customer support. This role combines financial expertise, client relationship management, and event leadership to deliver an exceptional in-person customer experience. You will oversee store operations, drive client acquisition, provide licensed investment guidance, and ensure compliance with FINRA and SEC regulations.This is a hands-on position perfect for someone who thrives in high-energy environments, excels at client engagement, and has a deep passion for finance and the U.S. stock market. Requirements Key Responsibilities: • Financial Expertise - Learn and maintain a deep understanding of moomoo's history, mission, product features, trading tools, and customer promotions to effectively communicate value to clients, • Client Onboarding -Assist customers with account openings, deposits, and account modifications on-site, • Sales & Promotions Management -Manage and plan sales promotions and marketing campaigns for the Brand Store, • Client Support - Provide exceptional client support by answering incoming questions about moomoo products and services, • Sales & Inventory Tracking - Track and report merchandise inventory, sales, and customer conversion data at each event, • Cross-Functional Collaboration - Collaborate with cross-functional teams to support/create promotional campaigns, marketing initiatives, and sales efforts, • Financial Market Awareness - Stay current on market news, trends, and economic events, and effectively communicate relevant insights to customers, • Store Operations Management - Oversee day-to-day Brand Store sales and operational workflows, • Compliance - Ensure all marketing and sales activities comply with FINRA and SEC guidelines Qualifications: • Must currently have Series 7, and ability to obtain Series 63 license within the first 90 days of employment., • 3+ years of experience in sales and/or customer service within a financial services company., • Strong personal trading experience (preferred)., • In-depth knowledge of FINRA and SEC marketing guidelines., • Deep understanding of trading products, services, and the U.S. stock market., • Excellent leadership, communication, and customer engagement skills. What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development., • A dynamic and collaborative work environment. Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $55,000-$100,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: This position is responsible for providing professional and administrative support to the leadership team within the Retail Administration Team with responsibilities for daily, weekly, and monthly reporting from our all relevant retail reporting systems, ie. TalkDesk contact center solution. Utilize reporting to make recommendations to maintain and enhance features and functionality of systems such as TalkDesk. Responsible for reviewing and updating any processes, procedures, and guidelines as needed. Operate within a high volume retail environment to perform basic, complex, and specialized tasks and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: • Specific duties include, but are not limited to, the following:, • Ability to create dashboards and/or reports from data gleaned from our systems on a daily, weekly and monthly basis. As well as the knowledge to create an ad-hoc report as needs arise., • Responsible for maintenance of administration platforms, including adding, deleting, updating users, managing setting or call flows for maximum agent efficiency on a daily basis or as call volume dictates., • Main liaison with our Workforce Management (WFM) system. Develop staff schedules, collect staff performance data, review and analyze data to identify problem areas or member pain points., • Assist with PSCU escalations, tickets, missing scripts, PSCU CU Scripter and report for trends and recommend changes as needed to MCC Management to enhance the overall member experience., • Reviews and works with MCC Leadership in developing and analyzing reports to monitor the overall operations of the MCC., • Contributes to agent individual goals, objectives, development plans and career pathing and provides on-going feedback to MCC Leadership regarding job performance, training needs and when required, discipline actions., • Maintain and update our Talkdesk Interactions Analytics allowing the MCC to become more efficient by building out member intents and reporting these intents to MCC Leadership for trends, training needs and member issues., • Maintain and update our Talkdesk Performance Management tool thus allowing agents to see their performance metrics as compared to our goals., • Create and develop agent contests and challenges through the Performance Management tool., • Make updates to the MCC knowledge Management system for any process or policy changes affecting the agents., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • As needed assistance with our Quality Management Team for any issues that may arise., • Liaison with our Collections Team for any dialer assistance., • Assist members with more complex and specialized inquiries to support back office departments such as but not limited to collections, consumer loan servicing, mortgage loan servicing, financial crimes, consumer loan processing, and mortgage loan processing., • Provide additional support to other call queues during high volume times to ensure appropriate coverage and wait time., • Assist with training agents for transactions and inbound service calls., • Back up other queues as necessary (any service queue when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 3+ years call center experience, minimum, • Back office operations area experience preferred, • Ability to become Talkdesk certified, • Retail banking experience is a plus, • Previous sales experience preferred, • Availability to work overtime and Saturdays Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Excellent research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian and its relying advisers have grown to serve as investment managers on approximately $22 billion in book value assets under management. Aquarian Insurance Holdings acquires and operates companies providing retirement income and reinsurance solutions for millions of people. Aquarian Investments deploys capital into opportunities that yield attractive risk-adjusted returns with downside protection for its clients. Aquarian's approach combines a wide and holistic view of the investment landscape with incisive decision-making and deep investing acumen. The company invests across the capital structure and creates tailored financing solutions that enable high-quality companies to grow and evolve. The Role Aquarian Holdings is seeking an exceptional individual to join the Client Services team as an Associate. This role will be a critical member of the inaugural Client Services Team and will report to the Vice President, Client Services. This individual will be responsible for building, scaling and maintaining client service coverage for the Aquarian ecosystem, which includes insurance companies and other institutional investors. This position is located in New York City. Responsibilities: • Support client inquiries and ensure timely, accurate responses regarding investment portfolios, performance, and compliance matters., • Prepare and review portfolio reporting packages, client presentations, and customized analyses., • Monitor investment portfolios to ensure adherence to client-specific investment guidelines, internal risk limits, and regulatory constraints. Work with internal teams to address any compliance exceptions or breaches., • Support the preparation and submission of external regulatory filings, ensuring accuracy and timely compliance with applicable regulations., • Help streamline processes, enhance data management, and implement best practices for efficiency., • Liaise with Investment Operations, Legal, Compliance, and investment teams to ensure seamless client service delivery., • 2-5 years of buy side or sell side experience in a client-facing role., • Familiarity with insurance asset management preferred., • Interest in strategic initiatives, building sales and business development., • Experience in developing and maintaining client reporting., • Deep understanding of credit/fixed income investing and associated operational requirements., • Highly process oriented, yet entrepreneurial., • Strong quantitative skills and attention to detail in analyzing investment data and client portfolios., • Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and stakeholders., • Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment., • Strong collaboration skills and willingness to support broader team initiatives.

Job Description ANINE BING is looking for a VIP Client Services Manager to join our Retail team based in New York. This role is an opportunity to help shape the next chapter of ANINE BING. As a key contributor within our Retail team, the VIP Client Services Manager brings both strategic insight and hands-on execution to their work—supporting our growth while staying grounded in the brand's DNA: refined, fast-moving, and always evolving. We're looking for someone who thrives in a creative yet performance-driven environment. The ideal candidate combines a sharp eye for detail with a clear sense of the big picture. They're collaborative, resourceful, and energized by building something special—together. This is a hybrid position based at our New York office, with a preference for in-person work. The role reports to the VP, Retail. Responsibilities Include: • Oversee all personal East Coast VIP clients, plus drive and achieve individual revenue targets., • Cultivate, manage, and expand relationships with new VIP clients through in-home and in-store appointments., • Plan and execute exclusive VIP events, including in-home gatherings, trunk shows in new markets, and brand-driven activations with personal client database., • Partner with internal teams to deliver seamless experiences across personal client touchpoints., • Generate a minimum of $750K annually through personal client appointments, events, and activations., • Support the expansion of brand visibility through curated pop-up store activations with individual client book., • 5+ years of experience in luxury retail, personal shopping, or client services with a proven track record of high sales performance., • Established and current book of VIP clients and contacts., • Strong background in event planning and execution, ideally within the luxury or fashion sector., • Excellent interpersonal, communication, and relationship-building skills., • Highly organized with the ability to manage multiple initiatives simultaneously., • Work/Life Balance: Enjoy flexible work schedules, generous paid time off, and additional summer days to recharge and reset., • Wellness: We offer comprehensive medical, dental, and vision coverage—with ANINE BING covering a significant portion of the cost. Our benefits extend to your family and include a generous parental leave program. Working at ANINE BING ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. More about ANINE BING ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide. Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Why Join Us? With a supportive team environment and a commitment to excellence, our agency provides the perfect opportunity to grow your career and make a difference in the lives of our clients. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Alberto Santana - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist clients with policy applications and renewals., • Handle client inquiries and provide timely responses., • Maintain accurate records of client interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • Defined Contribution Plan, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Profit sharing Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Are you Results oriented and goal driven and can work independently without close supervision. You want an opportunity to be a part of something that is lasting. A desire to be trained to serve customers and pivot to additional products. You are confident in your abilities, and your are an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You have disciplined yourself not to get distracted by unproductive activities. You see servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor. You executed the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus lucrative commission program. 401k Plan Profit Sharing Defined Contribution Plan Health benefits. Paid time off - vacation, personal time, sick time and Holidays paid Extensive training available

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: Our Customer Success team is at the heart of how we build lasting relationships with our clients. They don’t just react to issues, they proactively partner with customers to help them onboard smoothly, get the most value out of our services, and achieve their goals. By acting as trusted advisors, the team helps drive adoption, reduce churn, and uncover opportunities for growth. In short, they make sure our customers feel supported, successful, and excited to keep growing with us. The Role: The Customer Success Manager will oversee both the Customer Success and Customer Support functions, acting as both a strategist and hands-on leader. This role is ideal for someone who has spent years as a high-performing individual contributor, then stepped into team leadership. someone who can roll up their sleeves while also shaping the big picture. You will own KPIs, team growth, and process development, ensuring our customers achieve maximum value while our internal teams scale with the business. What you’ll be doing: * Lead and manage the Customer Success and Customer Support teams, providing coaching, mentorship, and career development. * Define, track, and own KPIs across retention, expansion, NRR, CSAT, and support SLAs. * Develop and implement scalable processes for onboarding, adoption, renewals, and issue resolution. * Act as a player-coach: balancing leadership with direct customer engagement when needed. * Partner cross-functionally with Sales, Product, and Operations to align customer needs with company strategy. * Build and grow a best-in-class customer experience function that scales with company growth. * Represent the customer’s voice in leadership discussions, influencing product roadmap and service delivery. The qualifications you need: * 5+ years as an individual contributor in Customer Success or Account Management within a B2B SaaS or startup environment. * 2-3 years managing a Customer Success team, ideally in a high-growth or startup setting. * Proven experience as a player-coach—comfortable building strategy while still engaging directly with customers. * Demonstrated ability to scale or grow a team and implement repeatable processes. * Experience overseeing or closely partnering with Customer Support operations. * Strong analytical skills and fluency with customer metrics, KPIs, and reporting. * Exceptional communication, leadership, and problem-solving abilities. * Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability * Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and paid time off. * Opportunities for professional development and career advancement within a growing company. Compensation Range: $130K - $150K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist - Client Enablement. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Facilities Services Associate Reports To: The Facilities Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Facilities Services Associate provides exceptional office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Deliver 5-star customer service and maintain professionalism in all interactions., • Perform general office maintenance, repairs, inspections, and equipment safety checks., • Coordinate and oversee vendor services, office equipment, and supply replenishment., • Manage mailroom operations: receiving, sorting, distributing, and shipping packages., • Handle office setups, furniture assembly, moves, and conference/meeting room preparations., • Support and maintain breakrooms, pantries, kitchens, and business service areas., • Perform cleaning and upkeep tasks or coordinate vendor support as needed., • Monitor office supplies and place orders to maintain adequate stock., • Provide reception/concierge coverage and assist with sensitive inquiries., • Train and guide back-up staff on policies and procedures., • Strong verbal and written communication skills in English., • Excellent customer service and organizational skills., • Proficient in MS Office Suite and familiar with MFD equipment., • Knowledge of shipping/receiving procedures and related documentation., • Ability to multitask, work independently, and complete projects accurately., • High school diploma or equivalent (required); 1+ years' work experience preferred., • Strong organizational, time management, analytical, and problem-solving skills., • Excellent written and verbal communication skills., • Proficient with or able to learn computer-based systems., • Professional appearance, attitude, and adherence to company policies and procedures., • Requires frequent walking, standing, bending, kneeling, and sitting for extended periods., • Regular lifting, carrying, and moving of packages up to 60 lbs. (with cart) and 40 lbs. or more frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$18.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success & Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy ● Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes, • Bachelor's degree in business, economics, or computer science US and Canada: We provide a competitive salary range for this role - which is 120,000 – $145,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment., • Stand and move throughout the work area for prolonged periods. Locations: East Orange VA Medical Center Travel: • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-SB1

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description About Us Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them. We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a team of Digital Strategy Managers and Associates. The team you will lead is responsible for driving complex digital marketing campaigns from strategy through execution and managing high-profile stakeholders in partnership with Sales. You'll lead the team in New York City at our HQ and report to the VP of Client Services. The team manages clients at the intersection of corporate reputation, public affairs, and B2B marketing, leading strategic digital advertising efforts for some of the country's most influential organizations—including Fortune 500 companies, agencies, trade associations, and advocacy groups. In this role, you'll provide support, coaching, and structure to your team, helping them navigate fast-moving client use cases, and you will instill operational rigor and effectiveness. This role will not manage clients directly (though you will participate in some client calls and meetings in support of your team); rather, you'll manage a team of strategists who own the day-to-day client management responsibilities. You'll collaborate internally and externally with a skilled team of media planners, analysts, and strategists who deliver digital programs that are tightly aligned to client objectives and grounded in performance data. What You'll Do: • Manage and oversee a team of direct reports. The team does the following:, • Partners closely with sales to drive commercial outcomes, supporting the deal cycle by aligning customer success strategy with sales., • Owns the day-to-day management of client relationships across client accounts, proactively anticipating client needs., • Manages digital strategy execution from start to finish—developing campaign plans, overseeing media buys, and ensuring timely, high-quality delivery., • Translates client goals into smart, scalable digital paid media strategies across platforms including LinkedIn, Meta, Google, DSP and programmatic channels., • Leads or co-leads the creation and presentation of actionable campaign reporting and recommendations tailored to executive client audiences., • Collaborates with internal teams and external partners to ensure smooth campaign implementation to optimize client success., • Hire, onboard, and train your team of up to 7 direct reports, with involvement in our enablement and certification program where applicable., • Meet regularly with team members 1:1, provide ongoing coaching, and conduct performance management (including formalized biannual reviews); keep records up-to-date across internal platforms., • 8+ years of digital advertising experience, preferably at a public relations, public affairs, communications, digital advertising or media buying agency, with proven client-facing experience., • 5+ years of people leadership and management experience within scaling organizations and high-performing teams., • A track record of working with senior-level stakeholders (including C-suite executives) at companies, brands, and agencies within the Fortune 500 or public sector elected officials., • Demonstrated ability to lead teams having strategic business and digital marketing conversations with C-suite and important senior stakeholders within a client base of highly regulated industries (ie. government, non-profit, think tank, healthcare/life sciences, financial services, etc.), • Strong proficiency in core digital advertising platforms (Meta, LinkedIn, Google Ads, Twitter/X, TTD, LiveRamp, etc.) and an understanding of how to use digital media to influence decision-makers., • Strong storytelling and communication skills—both written and verbal—with the ability to distill complex data into insights that drive client decision-making., • Experience building polished business memos, decks, and performance analyses for executive audiences., • Proven experience in coaching, training and performance management. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $170,000.00-190,000.00, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Provide logistical and operational support for the Operations Center reporting to the Office Operations Supervisor. In addition to preparing and handling mail for delivery and distribution, the Office Operation Representative will provide facilities, office services, and general administrative support as needed. Interacts with a diverse group of internal and external clients at all levels of the organization. Independent judgment is required to plan, prioritize, and organize a diversified workload to ensure consistent excellent services are provided. Responsibilities: • Mail Preparation and Delivery, • Proficiency in time management to ensure prompt delivery of outgoing registered and certified mail to external companies, vendors, tenants, and to USPS/UPS/FedEx/Messenger Service., • Mail Distribution, • Efficiency, organization and accuracy in sorting, distributing, and routing interoffice mail within the Main Office and to other Company offices., • Time-Sensitive Mailing, • Effectively coordinates with internal departments to provide efficient delivery and receipt of time-sensitive documents and/or packages., • Reception Desk Coverage, • Provides front desk coverage during lunch hours, absences, or as scheduled., • Greets visitors, clients, and staff, ensuring a positive and welcoming environment., • Promptly obtains or retrieves documents, including records, bills, receipts, deposits, and legal documents from internal departments, tenants, vendors., • Provides facilities support for vendor pickup/deliveries which include in-house and external tasks., • Routinely stocks all copy centers, pantries, conference rooms and employee lounges following Company standards., • Orders and maintains stock of office supplies., • Follows and maintains conference room standards established by Office Operations Manager and Office Operations Supervisor., • Responsible for supporting employee office moves including during the preparation and execution stages., • Ability to prioritize tasks efficiently and logistically., • Knowledge of inventory systems and tracking., • Performs all other related duties as required and assigned by Operations Supervisor., • Minimum high school diploma or equivalent., • Minimum 2 years of previous corporate mailroom or related experience required., • Effective and professional verbal and written communication. Writes and speaks in a clear, concise manner, actively listens and seeks clarification, as necessary., • Must be dependable, punctual, and able to work independently and collaboratively in a team environment., • Previous phone/reception experience (multi-line phone system preferred)., • Detail oriented and organized., • Maintains a professional demeanor., • Intermediate to advanced computer skills including databases and Microsoft Office Suite. Salary range: $55,000 - $65,000 (hourly rate is $26.44/hour - $31.25/hour) EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is the value organization of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for Customer Success outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and activities (e.g., delivery, adoption, advocacy, retention, etc.). You Will: • Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end accelerating value within your portfolio., • Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals, • Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively, • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores, • Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business, • Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts., • Take a self-service-first approach to problem solving and navigating questions internally and externally, • Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work, • 7+ years experience in healthcare technology and customer facing roles (required), • Proven ability to build deep, trust-based relationships with customer stakeholders, • Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything, • Skilled at expanding relationships beyond direct contacts through rapport-building, • Demonstrated ownership of complex, high-value customer accounts, • Strategic thinker who connects cross-customer trends to shape value propositions., • Effective and empathetic internal and external communication, • Previous experiencing working in one or more of the following areas (required):, • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector, • Application of RWD and RWE in the pharmaceutical and life sciences space, • Understanding of drug development and/or clinical trials #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$120,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description Position: Field Sales Coordinator Location: On site, New York At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Brand Ambassador to join our team. As Whizz Brand Ambassador, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals. Key Responsibilities: • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;, • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;, • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;, • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;, • Market Research: Stay informed about industry trends and competitors to effectively position our products;, • Sales Goals: Meet and exceed sales targets and objectives set by the company. Requirements • Outside Sales Experience: Relevant experience in outside sales or similar role;, • Hardworking: Hustler mentality with strong work ethic and goal driven;, • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;, • Assertive: Confident and persuasive in presenting products and closing sales;, • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;, • Disciplined: Self-motivated and able to work independently with minimal supervision;, • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;, • Industry knowledge: Familiarity with delivery industry and e bike market;, • Authorized to work in the US;, • Comprehensive training and support., • A positive and collaborative work environment., • Flexible schedule: 3-5 shifts of 4 hours per week

Job Description Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary • Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time, • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication, • Handling renewals, service requests, claims, billing and new policies, • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures, • Review all applications, policies, endorsements and audits for accuracy, • Complete loss/claim analysis and summaries, • Coordinate expiration list with department manager to obtain renewal business information Qualifications • Bachelor’s degree or equivalent work experience, preferred, • 3-7 years minimum Personal Lines Account Management experience required, • Property & Casualty License required, • Valid driver’s license and insurance, required, • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point), • Applied/Epic or similar agency management software experience, preferred., • Able to work independently and enjoy a high degree of interaction with team members., • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines., • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance., • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information., • Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New Jersey. The base salary for this position at the time of this posting may range from $57,000 to $62,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR KPxMbQIDjs

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Are you looking for a career move that combines innovation, growth, and impact? Join our team of business and tech professionals in the fast-paced world of cloud computing. As an Account Executive II, you'll have the tools, resources, and support to drive new Hybrid Cloud Managed Services and Professional Services business while shaping the future of our cloud solutions. You are a driven, intellectually curious hunter with a passion for cloud technology and a track record of building pipeline from scratch, engaging executive buyers, and consistently converting opportunities into closed bookings. You thrive in a complex, consultative sales environment and bring strong communication skills, executive presence, and the discipline to manage a high-performance funnel with a 5:1 pipeline-to-quota ratio. What You'll Do As a key member of our go-to-market team, you'll play a critical role in acquiring new customers, managing strategic accounts, and driving revenue growth across both recurring (managed services) and non-recurring (professional services) streams. Your contributions will help expand our legacy of excellence. Key responsibilities include: • Direct Sales Execution & Pipeline Development: Use your hunting skills and direct sales expertise to develop net-new pipeline, drive outbound prospecting, and convert qualified opportunities into closed business across cloud operations and consulting services., • Sales Performance & Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets, leveraging a competitive commission plan and a strong sales funnel., • Pipeline & Deal Management: Build and manage a robust enterprise pipeline, driving opportunities through all stages of the sales cycle while maintaining a 5:1 funnel-to-quota ratio., • Cloud Ecosystem & Strategic Partnerships: Develop and nurture relationships within AWS, Microsoft, and Google Cloud ecosystems to generate new business and stay ahead of industry trends., • Multi-Channel Sales Execution: Drive cloud and professional services sales through Cox Business, indirect partners, internal business units, and industry events, optimizing various go-to-market channels., • Consultative & Value-Based Selling: Identify client needs, propose tailored hybrid cloud and IT transformation solutions, and articulate the business value of RapidScale's offerings through a consultative, outcome-based sales approach., • CRM & Data-Driven Insights: Utilize Salesforce to track prospects, manage opportunities, and provide actionable business insights to improve forecasting and strategy., • Cross-Functional Collaboration & Negotiation: Work closely with internal teams (product, marketing, professional services, customer success) to ensure seamless service delivery while leading contract negotiations to secure favorable terms., • Industry & Competitive Awareness: Stay informed about market trends, emerging technologies, and competitive positioning to refine sales strategies and maintain a competitive edge. Minimum Qualifications • Education & Experience: A Bachelor's Degree with 6 years of Sales experience, OR a Master's degree and 4 years of experience, OR a Ph.D. with 1 year of experience, OR 10 years of experience without a degree., • Hunter Sales Mentality: Proven success building pipeline through outbound activity, hunting for net-new logos, and driving complex enterprise IT or cloud deals to closure., • IT Sales Expertise: Experience selling IT, cloud, or managed services solutions to decision-makers at all levels, with a strong record in new business acquisition and value-based selling., • Channel & Direct Sales: Experience selling through both indirect and direct sales organizations., • Work Travel: Willingness to travel 25-50% of the time, depending on location, for customer meetings, presentations, QBRs, and industry events. Preferred Qualifications: • Relevant certifications such as AWS, Azure, or Google Cloud, • Experience leveraging AWS and/or GCP partner programs for business development, • Industry expertise in Healthcare, Financial Services, SaaS, or E-Commerce is highly desirable USD 101,800.00 - 152,600.00 per year Compensation: Compensation includes a base salary of $101,800.00 - $152,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description Now Hiring: Lead Paint Supervisors and Abatement Workers – Contract Roles (NYC) Are you certified in lead-based paint abatement or inspection? Join our team for ongoing contract-based projects across the five boroughs of NYC. We’re actively seeking qualified professionals for the following roles: Responsibilities: Perform lead paint removal and abatement in accordance with NYC DOHMH, EPA, and HUD regulations Use approved methods: wet scraping, HEPA vacuuming, enclosure, encapsulation Set up and maintain containment zones Use and maintain proper PPE Ensure jobsite cleanliness and safety Requirements: Valid EPA Lead Abatement Worker Certification NYC Site Safety Training (SST) Card – 40 Hours Knowledge of Local Law 1 of 2004 and HUD Guidelines OSHA 10 or 30 preferred Ability to lift 50 lbs and work in confined spaces Responsibilities: Supervise field crews and ensure work complies with city, state, and federal regulations Oversee containment setup, air monitoring, and worker safety Maintain project logs, daily reports, and worker sign-ins Communicate with project managers and regulatory agencies Conduct toolbox talks and training on-site Requirements Valid EPA Lead Abatement Supervisor Certification At least 2 years of supervisory experience in lead abatement Strong knowledge of NYC Local Laws, EPA RRP Rule, and HUD requirements SST Card (40 Hours) + OSHA 30 required Responsibilities: Conduct XRF inspections, dust wipe sampling, and visual assessments Prepare reports and risk assessments for residential and commercial properties Provide clearance testing after abatement Follow EPA, HUD, and NYC HPD protocols Requirements: Valid EPA Lead Inspector / Risk Assessor Certification NYC HPD knowledge preferred Experience using XRF analyzers Strong report-writing and communication skills Must carry own insurance or be willing to work under 1099 Job Type: Contract-Based (1099 or Corp-to-Corp) Flexible scheduling Competitive daily rates We Offer: Ongoing projects throughout NYC Weekly pay (on-time, every time) Opportunities for long-term contract work Supportive project management team Apply Now! Email your resume, certifications, and availability Please include your job title in the subject line (e.g., “Lead Worker – Bronx” or “Inspector – Brooklyn”). Equal Opportunity Employer We welcome qualified applicants regardless of race, gender, disability, or background. Company DescriptionReset Renovation Partners, a 100% Minority Business Enterprise owned and operated in New York City by Andrew W. Douglas, is a comprehensive and full-service Real Estate Development, Construction and Construction Management firm founded in 2020. We are built on a foundation of building stronger communities by renovating and transforming properties into community assets. While our community development mission has always remained consistent, over the years our reach has extended beyond housing to other sectors integral for economic and social success. Reset Renovation Partners is focused on providing development implementation services to real estate, corporate, not-for-profits and institutional clients. Our work encompasses affordable and sustainable housing development, revitalization of disaster-impacted or distressed housing, and the building of community facilities, businesses and infrastructure that enhances and improves quality of life, such as schools, transportation and transit stations, libraries, offices, theaters, community centers and other public purpose/municipal and civic facilities. We are named Reset because we are resetting the standard.Reset Renovation Partners, a 100% Minority Business Enterprise owned and operated in New York City by Andrew W. Douglas, is a comprehensive and full-service Real Estate Development, Construction and Construction Management firm founded in 2020.\r\n\r\nWe are built on a foundation of building stronger communities by renovating and transforming properties into community assets. While our community development mission has always remained consistent, over the years our reach has extended beyond housing to other sectors integral for economic and social success. Reset Renovation Partners is focused on providing development implementation services to real estate, corporate, not-for-profits and institutional clients.\r\n\r\nOur work encompasses affordable and sustainable housing development, revitalization of disaster-impacted or distressed housing, and the building of community facilities, businesses and infrastructure that enhances and improves quality of life, such as schools, transportation and transit stations, libraries, offices, theaters, community centers and other public purpose/municipal and civic facilities.\r\n\r\nWe are named Reset because we are resetting the standard.

Position Summary RT Connector allows retail insurance agents to efficiently access multiple lines of coverage from multiple carriers for their E&S small commercial business. Through one single, streamlined application, RT Connector offers bindable quotes from multiple carriers and will issue policies with the click of a button. The Connector Binding Operations Coordinator is a pivotal role within the RT Connector support team environment, focusing on the efficient and quality-driven management of binding operations. This individual is responsible for overseeing the binding process, ensuring that all printed materials are finished to the highest standards and meet customer specifications. What will your job entail? Job Responsibilities: • Assists the process of binding insurance policies, ensuring accuracy and compliance with binding underwriting guidelines and regulatory requirements., • Employ expertise to execute complex tasks ensuring maximum efficiency and effectiveness, • Act as a training resource, mentoring and guiding team members to foster skill development and optimize performance, • Evaluates renewals, new business and endorsements according to guidelines outlined in the business requirements documents and within their authority level., • Manages underwriting applications with the information necessary to rate, document and issue accurate and compliant policies., • Reviews and processes policy endorsements, including changes to coverage, limits, or policy terms ensuring accuracy and timely implementation and tracks cancellation notifications, non- renewal, and renewal solicitation notifications., • Establishes and maintains effective communication with carrier partners and utilizes carrier systems to access, and manage data ensuring accurate and timely processing of tasks, • Review inspection reports to assess risk quality and to confirm exposure base accuracy., • Maintains comprehensive and organized records of all binding transactions and related documentation, including policy details, endorsements, and client information., • Communicates with clients to collect required information, explains policy terms and conditions, and addresses any questions or concerns related to the binding process., • Executes the work assigned by the Connector activity workgroup in the standard service timeline., • Collaborate with other underwriting team members, Support, and Product Managers to gain a comprehensive understanding of the Connector processes and workflows., • Provides feedback to internal team members regarding trends and efficiency opportunities, • Minimum of 3-5 years of work experience in Insurance Industry or Binding Underwriting., • Experienced in Cyber or Workers’ Compensation Insurance, • Bachelor's degree required; Risk Management and Insurance Business Administration, Business Operations and Sales preferred. • Underwriting Principles, • Insurance Regulations, • Analytical, • Risk Evaluation, • Guidance Adherence, • Collaboration, • Documentation, • Marketing, • Portfolio Management, • Policy language, • Data Analysis Behavioral Skills: • Problem Solving, • Interpersonal, • Negotiation, • Presenting, • Relationship Building, • Project Management, • Time Management, • Event Marketing Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $60,000.00 - $75,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website . We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI is seeking a creative, passionate, and highly motivated professional for our Community Habilitation services in New York City. As a Community Habilitation staff member, you will be providing one-on-one supports to people with Intellectual and Developmental Disabilities (I/DD). You will play an integral role in teaching various life skills while providing recreational opportunities to promote community integration. The goal of this program is to empower the people we support to maximize independence and live fulfilling lives. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * Adhering to policies, procedures and regulations. * Using effective communication skills & time management skills * Regularly providing one-to-one supports in community and in-home settings. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying skills. * Meeting and demonstrating OPWDD Core Competencies. * Ensuring health, wellness and safety by managing crisis situations and providing appropriate supervision of the people we support. * Demonstrating a willingness to assist people with ADLs. * Transporting and escorting people we support on recreational activities, medical appointment, home visits, etc. * Building Positive relationships. * Maintaining a therapeutic environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making. * Ensuring person centered plans are implemented. * Completing documentation to ensure compliance and billing. * Using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. Education and Experience: * High School Diploma or GED preferred * Work or life experience within the intellectual/developmental disabilities field is a plus * Ability to support people with intellectual/developmental disabilities. * Basic written and verbal communication. * Basic computer knowledge. * Valid Driver's License may be required depending upon the position. * Tuberculosis test mandatory for most positions Additional Knowledge, Skills and Abilities: * Interpersonal and problem-solving skills. * Willingness to take initiative Schedule: * Flexible; 16-20 hours/week for Part time positions * 40 hours/week for Full time positions Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * Retirement Plan with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $19.05 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: YAI promotes a person-centered approach by creating supports that cater to the specific needs of each person. Under supervision of the Program Supervisor, Direct Support Professionals (DSPs) provide direct support to individuals with intellectual and developmental disabilities (I/DD), assisting with activities of daily living (ADLs) including intimate and personal care, teaching daily and independent living skills, providing individual and group counseling and promoting community integration. DSPs ensure the harmonious and safe daily conduct of the individuals in assigned program(s), and the overall care and well-being in accordance with YAI guidelines, ensuring safety and health of individuals at all times. DSPs work directly with people in their home, work, community and daily life in varying capacities. Key/Essential Functions & Responsibilities: * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the DDD Standards. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including Behavior Support Plans (BSPs), Individualized Service Plans (ISPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe and appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Teaching/developing habilitative and rehabilitative skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals, including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites; actively participates in establishment and/or creation of schedules for, volunteer opportunities, community and/or therapeutic activities for program. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Ensures that medication is administered as prescribed, in accordance with applicable guidelines. * Assists with medication inventory, including medication cabinet checks and over-the-counter (OTC) inventory, performing within applicable timeframes and reordering medication and/or supplies, as needed. * Assists with scheduling of medical appointments for people supported and ensures that follow-up appointments are scheduled and attended in a timely manner. * Appropriately utilizes petty cash and house funds, including store cards, obtaining and maintaining documentation or receipts for purchases in accordance with applicable rules in coordination with supervisor. * Operates agency vehicle to transport individuals to and/or from programs, residences, community or other locations on a regular basis and updates related logs and maintenance sheets, coordinating appointments with supervisor. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan/Behavior Guidelines and Protocols as specified in applicable plans. * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Communicates by phone, email and/or in person with circles of support, including families and external providers, to provide updates and/or obtain information, as directed by clinical or program leadership. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; ensures all pertinent information is communicated between members of the team and/or shifts using prescribed in-house communication systems and collects and enters data as part of daily operations using an electronic health record and/or medication record (e.g. Digital Agency (DA)). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and NJ DDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Regularly provides support and/or coverage in a variety of settings and programs across assigned region and/or service delivery settings, including assisting at off-site locations (e.g. hospital) based on needs of program and/or individuals supported and remaining on shift or reporting to another program to maintain minimum coverage levels. * May participate in the development of treatment plans. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Performs all other duties, as assigned. Minimum Qualification Requirements: * Must be at least 18 years of age. * HS diploma or its educational equivalent; and * Must hold or obtain and maintain valid Driver’s License with no more than five (5) points. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain certifications and trainings as required by program assignment and persons supported including, but not limited to Non-Crisis Invention training, American Heart Association CPR/First Aid certification, NJ Medication Administration certification and Positive Behavior Supports training as scheduled by supervisor or designee, within 120 days of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Work or life experience supporting people with intellectual/developmental disabilities. * Knowledge of intellectual and developmental disabilities (I/DD), clinical syndromes and/or I/DD with cooccurring behavioral/mental health needs. Schedule: * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $18.50/hour to $19.25/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionDescription: KS Engineers, P.C. (KSE) is a mid-size engineering and construction management firm ranking in the ENR Top 500 for design and ENR Top 100 for construction management. We are headquartered in Newark, NJ, with regional offices in New York City and Newburgh, NY; Philadelphia and Pittsburgh, PA; Mount Laurel and Mount Arlington, NJ; and Rocky Hill, CT. The firm provides engineering, construction management, and land surveying services to both public and private sector clients. KSE offers a full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance. KS Engineers, P.C. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Position – Special Inspector – ACI 1 Reports to: Manager – Special Inspections Technical Responsibilities: • Duties can include travelling to various project sites daily, monitoring construction operations, and using applicable field-testing procedures and equipment to perform required field inspections and testing, as well as all related testing as required by the project and client to determine conformance with project plans and specifications., • Preparation of daily field reports, communication of deficiencies observed in the field to project managers, contractors, and /or client representatives, and the interpretation of project – related drawings and documents., • Possesses strong supervisory and technical skills, effective time-management skills, strong computer skills, excellent verbal, written and interpersonal communication skills., • Ability to follow project specifications., • Possesses a thorough knowledge of construction processes., • Responsive to Client and other KSE Manager/ needs, and all other duties as assigned. Physical Responsibilities: • Handle, inspect, and /or feel materials and/or equipment relevant to the job., • Communicate with colleagues, supervisors, and clients using company email and telephone systems., • Move around on the jobsite, including ascending or descending on the landscape or on a ladder, and positioning oneself appropriately to assess necessary testing materials and equipment, usually for prolonged periods of time., • HS Degree or Equivalent Experience: • 1 year in inspecting construction work in the city of NY, varied in size and complexity., • Detail Oriented, • Familiarity with concrete sampling and testing as per requirements of ACI 318 & section 1704.4 of the NYC building code. Professional Licenses/Registrations • ACI Concrete Field-Testing Technician Grade 1. Professional Development: • Willing to pursue professional development, training, and licensing. KS Engineers, P.C. is an EOE/AA/VEV/Disabled Employer. KSE will not discriminate on the basis of race, color, religion, creed, sex, national origin, marital status, age, disability, veteran status, citizenship status, or other status protected by law.