Call centre manager jobs in Texas (TX) State

Monitor queues and track call waiting times, call handling times, abandonment rate, etc. * Conduct ... Interpersonal Skills - The Contact Center Manager will serve as a back-up to the Contact Center ...

... Call Center Quality Assurance Analyst. Bilingual preferred (Spanish). You will be a key individual ... sales management, marketing assistance, hardware logistic solutions, immersive training ...

Alacrity Solutions Call Center Manager (Auto Insurance Claims) Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the ...

Are you an experienced call center manager with a talent for analytics seeking a rewarding opportunity with a fast-growing company? Look no further! G.L. Hunt Foundation Repair is currently seeking a ...

Oversee all aspects of the Customer Call Center. * Hire, train, and retain employees for the call center location. * Communicate any hospice or customer issues with Client Relations, Regional Manager ...

Maintain the highest standards of patient care and quality assurance within the call center ... Master's degree in healthcare administration, business management, nursing or equivalent field ...

This person is responsible for management of all Call Center functions. This is a Remote, Work From Home position. Duties will include, but are not limited to: * Management of lead supervisors and ...

Seton Medical Center is conveniently located in Harker Heights, Texas on the outskirts of the ... weekend night call! Essential Anesthesia Management is a clinician-founded, clinician-led ...

Customer Service Call Center Manager We're a fast-growing eCommerce company headquartered in Austin, TX and we're looking for an experienced individual to manage a small call center and lead our ...

Career Growth Opportunities Job Summary We are seeking an experienced Call Center Manager to join our team. In this role, you will oversee our call center's daily operations and personnel, doing ...

The Call Center Manager is responsible for leading strategic planning and call center operations in the Procurement Department: Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining ...

... call center professionals to improve customer service • Help to train new employees and inform ... Strong time management and organizational skills * Adaptability and flexibility * Comfortable ...

Expert in understanding and managing call center key performance indicators * Experience in the healthcare industry is a plus What SmithRx Offers You: * Highly competitive wellness benefits including ...

LCR is looking for a Call Center Operations Manager . Your focus will be to manage a team of 4 Supervisors and 40-60 customer service representatives. The ideal candidate will be able to create and ...

Call Center Agent Department: Customer Service Location: Houston, TX Job Type: Full-Time Job ... Data Management: * Keep records of customer interactions, process customer accounts, and file ...

Five (5) or more years of management experience * Must be bilingual in Spanish * Proficiency in MS ... Call Center Team Lead: * Direct Hire * Location: Fort Worth, TX (Hybrid - 4 days in office, 1-day ...

Reporting directly to the Program Manager, the Team Leader will be a positive ambassador for the ... Ensure agents understand and comply with all call center objectives, performance standards, and ...

Responsible for 24-hour operations and team management for all weekday or weekend shifts ... Create, review, and continually maintain a customer-facing help center * Establish and track ...

Job Title: Call Center RepresentativeLocation: San Antonio, TXDepartment: Customer ServiceJob ... Ability to handle high call volumes and manage time effectively. * Proficiency in basic computer ...

Ability to manage intranet tabs simultaneously * 1+ years of experience with outbound B2B sales/appointment setting in a call-center environment * Proven history of success in exceeding sales quotas ...

As a Call Center Representative, you will be the first point of contact for our clients, ensuring ... Update and manage client accounts using our CRM system, ensuring accurate and up-to-date ...

Input and manage call data using CRM software * Track daily calls, emails, and appointments * Meet ... Call center experience is a plus * Proficiency in basic computer functions and typing * Familiarity ...

Call Center Representative - Remote/Office Location: Remote or Office-based (depending on ... CRM software- Excellent problem-solving skills and attention to detail- Ability to work ...

As a Call Center Supervisor, you will be managing a call center department's staff and handling any escalated issues through customer service. You will deliver quarterly reviews, assist and ...