Levittown
At Chick-fil-A Eisenhower Park, the role of team leader is more than just a job; it's an opportunity. Working directly with a local independent franchise owner/operator, you gain life experience that goes far beyond serving great food in a friendly environment. Working at Chick-fil-A Eisenhower Park is a great opportunity for people of all ages and backgrounds. We are currently seeking a team leader to add to our leadership team. This is a self-service location, part of each shift will be outdoors working with the team. We are looking for hardworking individuals who thrive in a fast-paced positive environment. Come be part of our grand opening team to serve as a champion caring for your community, developing your people and delivering excellent food and a guest experience that constantly wins hearts. Five days a week with a focus on high volume times: lunch and dinner shifts required. Fridays and Saturdays are mandatory. This is a self-service location, part of each shift will be outdoors working with the team. Our team receives: • A fun and positive team environment where you feel part of a family, • Flexible scheduling, • Free Sundays, • Competitive pay, • Free employee meals, • Scholarship opportunities, • Learning firsthand from an experienced operator and restaurant leaders, • Training and development to help you reach your career goals Your role on our team: • Act as a role model and leader in the restaurant, setting a tone for teamwork and encouraging others to do the same, • Be energetic, positive, tolerant, friendly and open to new ideas, • Work alongside team members in all areas, ensuring speed and accuracy while maintaining food quality and safety. Provide training and feedback in a constructive and positive manner and in line with restaurant goals, • Collaborate with other leaders to plan shifts to ensure all policies and procedures are followed, and tasks are completed for the shift, setting up the next shift for success, • Collaborate with human resources and talent directors for all shift planning, ensuring the schedule, setup, and leadership are in place and that we have the right staff, • Collaborate with the training manager to ensure continuous training, development, and recognition of our team members, • Constantly review reports and metrics, always looking for and recommending improvements to the operation and to our people, • Be in constant communication with other restaurant leaders, working towards common restaurant goals and enabling the success of others, • Develop junior leaders in line with the restaurant leaders' development plan. Provide feedback in a constructive and positive manner and in line with restaurant goals, • Point of responsibility for excellent customer experience in the restaurant, reviewing key metrics in this area, adhering to strict checklists/procedures, using standard tools and always working towards continuous improvement, • Point of responsibility for audits and following up on elements to maintain the highest scores. Work with leaders and team members to ensure standards are always met, • Point of responsibility for restaurant operations and your team, supervising shift leaders and team members in their daily tasks and working alongside them to improve them, • Problem solver: serve as an escalation point for our team, • Work within the Chick-fil-A community to receive training and learn the care culture; seek opportunities for connections with other restaurants and corporate for related items What we look for in our people: • Consistent and reliable, • Cheerful and positive attitude, • Desire to serve and help others, • Team player, • Perform well under pressure, • Mindset of "No task is too small", • Entrepreneurial, • Able to multitask, • Able to work in a fast-paced/high volume operation without compromising food safety or quality, • A people developer, • Ability to lift and carry 50 pounds regularly, • Ability to stand for long periods of time This job requires a very fast pace to serve hot food to our guests in a short period of time. Our team performs repetitive tasks with high efficiency while maintaining food quality, food safety, and keeping their work environments spotless. Apply now to be part of our growing team!