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Job DescriptionLincoln IT is a leading provider of innovative IT solutions, specializing in enterprise-level infrastructure and cloud computing services. We are committed to delivering cutting-edge technology solutions that drive business success for our clients. We are currently seeking an experienced Hyper-V Administrator/Architect to join our dynamic team and play a critical role in the design, implementation, and management of our virtualization infrastructure. Job Overview The Enterprise-Level Hyper-V Administrator/Architect will be responsible for designing, deploying, and managing a robust Hyper-V environment that supports the enterprise’s critical applications and services. This role requires deep technical expertise in Hyper-V, virtualization strategies, and enterprise-level IT architecture. The ideal candidate will have a strong background in virtualization technologies, experience with large-scale infrastructure projects, and the ability to architect and administer complex virtual environments. Key Responsibilities • Design and architect enterprise-level Hyper-V environments, ensuring scalability, reliability, and security., • Deploy, configure, and maintain Hyper-V clusters, virtual machines, and associated resources., • Monitor and optimize the performance of Hyper-V environments, ensuring high availability and efficient resource utilization., • Implement and manage disaster recovery solutions, including failover clustering and replication., • Collaborate with IT teams to integrate Hyper-V environments with other infrastructure components such as storage, networking, and security systems., • Perform regular maintenance, updates, and patch management for Hyper-V servers and related infrastructure., • Troubleshoot and resolve complex issues related to Hyper-V and virtualized environments., • Develop and document best practices, procedures, and policies for Hyper-V administration and architecture., • Provide technical guidance and mentorship to junior IT staff and assist with training on Hyper-V and virtualization technologies., • Stay current with industry trends, emerging technologies, and best practices related to Hyper-V and virtualization.Qualifications, • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Minimum of 5+ years of experience in Hyper-V administration and architecture, with a focus on enterprise-level environments., • Deep knowledge of Hyper-V, including Hyper-V Replica, Failover Clustering, and Virtual Machine Manager (VMM)., • Experience with large-scale virtualization projects, including migration, consolidation, and optimization., • Strong understanding of networking, storage, and security principles as they relate to virtualization., • Proficiency in scripting and automation (PowerShell, etc.) to manage and automate Hyper-V environments., • Excellent problem-solving skills with the ability to troubleshoot complex technical issues., • Strong communication and documentation skills., • Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft Certified: Windows Server Hybrid Administrator Associate, or equivalent are a plus.Why Join Us, • Competitive salary and benefits package., • Opportunity to work with cutting-edge technologies and enterprise-level projects., • Collaborative and innovative work environment. Isud5PRuoD

Job Description About the Role The Senior Systems Engineer is responsible for basic or complex issues. Senior Systems Engineers will handle escalation calls/tickets, working with the clients by responding to issues, working tickets and owning the ticket until it is resolved. Senior Systems Engineer will also assist with working through lower level tier issues when available. The expectation is that the engineers will troubleshoot beyond the PC, including troubleshooting servers, network devices, and cloud systems. Senior Systems Engineers will alert the team when unable to resolve. Responsibilities The Senior Systems Engineer will work closely with the other staff members under the End User Support Manager’s direction with responsibilities including, but not limited to, the following: • Be able to work in a fast-paced environment., • Work support tickets that come in via phone, email, or customer portal., • Collaborate with Team Members regarding resolutions to various customers., • Proven Experience troubleshooting problems ranging from server, network, and PC issues., • Must provide quality customer service skills in all forms of communication., • Handle escalations from Tier 1 and 2 phones calls, emails, or monitoring alerts., • Utilize experience and knowledge to assess issues and provide solutions for Tier 1 and Tier 2 escalations., • Assist Tier 1 and 2 with responding to alerts and tickets from various monitoring systems., • Take ownership of tickets and customer interactions., • Document resolutions and update procedures may be outdated., • Engage in continued certification training to improve skillset, • Senior Systems Engineers will alert the team when unable to resolve What You Bring to The Team Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Advanced networking and cloud/server engineering required. Experience Minimum of 3 years of experience in a similar role within a managed services environment. • LAN/WAN environments, • Office365 and Azure, • Network Operations Center, • Help desk or relevant customer service skills, • Microsoft, Cisco, Fortinet, and VMware certifications required., • Cisco Certified Network Associate (CCNA), • Microsoft Intermediate Certificates, • Security+, • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Microsoft Office Suite and Office365 experience, • Fundamental understanding of DNS, DHCP and TCP/IP, • Microsoft Exchange and SQL Server, • VMware vSphere 6.5 and above, • Knowledge of back up technologies, • Networking: Diagnose and resolve networking issues, ensuring optimal performance and security of client networks., • Documentation: Maintain detailed documentation of system configurations, processes, and troubleshooting steps., • Collaboration: Work closely with Tier 1 support, other engineers, and clients to deliver comprehensive IT solutions., • Leadership: Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment., • Excellent problem-solving abilities with a focus on root cause analysis., • Strong communication skills, both written and verbal., • Leadership qualities with the ability to mentor and guide junior team members. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we’ve put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo’s them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 9:00 AM to 6:00 PM. Work Perks • 80% remote position, • Paid time off including paid holidays and floating holidays., • Bonus potential based on individual and company performance, • Highly competitive and flexible medical, dental, and vision benefits plans, • 401(k) with employer match, • Tailored Life and Disability insurance plans, • Win Together – We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge., • Respond Fast – When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions., • Earn Trust – We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make., • Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at . The New York base salary range for this full-time position is $90,000 to $120,000. Company DescriptionMagna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at .

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Cloud Engineer to join our IT Infrastructure & Security Department. This role will report directly to the Sr. Infrastructure & Security Engineer and is responsible for implementing, maintaining, and improving our cloud IT infrastructure, systems, and AWS environments. The Cloud Engineer will work closely with the DevOps and Product Development teams to ensure secure, scalable, and efficient cloud operations across our production and development environments. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Assist in researching, designing, and implementing secure, scalable, and cost-effective IT infrastructure, systems, security components, standards, and services., • Maintain, troubleshoot, and resolve issues related to infrastructure, systems, services, security, and accounts., • Continuously monitor the health and performance of the AWS infrastructure, systems, and accounts, identifying issues and implementing solutions for improved efficiency., • Analyze components, logs, services, and specific tools as needed., • Implement, enforce, and configure security policies, controls, services, identity management, and other security measures to protect from unauthorized access and cyber threats., • Stay up-to-date on technology trends and best practices, adapting to evolving cloud IT technologies and management approaches., • Communicate effectively and create accurate documentation of designs, configurations, processes, and procedures., • Collaborate closely with other team members on projects and tasks, ensuring seamless integration and support for IT initiatives., • 5+ years of experience with cloud infrastructure, systems, and security., • Minimum of 3 years of hands-on experience with AWS services., • Strong communication and collaboration skills., • Highly organized with strong analytical and problem-solving abilities., • Ability to work independently and as part of a team., • Commitment to continuous learning and delivering high-quality service. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field—or equivalent experience., • Proficiency in IT infrastructure, networking, system administration, and security., • Solid experience with AWS services and concepts., • Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation or Terraform. RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job DescriptionLDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from copiers/printers, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, and security. We are an organization with a strong, tenured sales and service organization and we are in full growth mode looking for talent to join the LDI Connect team. With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC, NJ and LA share the same commitment! Are you a born Sales Executive? Join our growing Sales Team for evolving Office Technology! We’re looking for dynamic, self-motivated relationship builders that thrive on seeking new business opportunities, expand opportunities within existing accounts and drive revenue growth in the fast-paced world of office technology. If this is you, we want to meet you! WHAT MAKES A GREAT SALES EXECUTIVE AT LDI CONNECT? • Proactive and Persistent: You excel at identifying prospects, making connections, and closing deals., • Goal-Oriented: Achieving and exceeding sales targets is in your DNA., • Relationship Builder: You understand the value of long-term client partnerships., • Tech-Savvy: You quickly learn and confidently promote cutting-edge office technology solutions.WHY JOIN US?, • Industry-Leading Solutions: Represent top-tier products and services that empower businesses., • Growth Opportunity: Be part of a thriving company with room to advance., • Competitive Compensation: Uncapped earning potential with a strong base and commissions., • Supportive Culture: Work alongside a driven and innovative team.WHAT WILL YOU BE DOING?, • Sell a comprehensive suite of technology solutions, including Print Technology, Color Graphics Equipment, Cloud Services, UCaaS, Managed Network Services, Cyber Security Solutions, Business Continuity/Disaster Recovery, Low-Voltage Cabling Infrastructure, and ProAV Solutions., • Conduct prospecting, research, networking, and relationship selling to deliver value to potential customers., • Drive new business growth through one-to-one marketing, scheduling client introductions, and preparing presentations, proposals, and bid specifications., • Aggressively pursue net new accounts, articulating our company's values and differentiators effectively., • Meet or exceed monthly, quarterly, and yearly sales objectives, ensuring high standards of customer support through follow-up consultations.WHAT ARE OUR REQUIREMENTS?, • 3+ years of successful sales experience in B2B technology sales., • Ability to collaborate effectively in a team-oriented environment., • Direct experience with small to mid-sized, local business owners, and decision-makers., • Strong prospecting and networking skills.Your earning potential here is truly UNCAPPED but to provide some specifics, two thirds of our reps are earning well over 100K per year. This includes an average base salary between 45-60K which is based on experience and geography. Our top performers earn over 400K! Step into a role that rewards initiative, resilience, and success. If you’re ready to hunt for your next big opportunity in Long Island, let’s talk! LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR u8MsoEQjS6

Job Description Hello Professionals, This is Meba Laitstep from NYC IT Inc. I am writing to you regarding the Information Security Risk Compliance Manager position. I have mentioned the job Description below for your review. Please let me know if you are interested and send me your most up-to-date resume, including your expected hourly rate, along with your Work Authorization. As this is an urgent business requirement, we would greatly appreciate your prompt response. Position Details: Job title: Information Security Risk Compliance Manager Only GC/US Citizen Only Local to NY/NJ Only candidates that are willing to go onsite in NYC Information Security Risk Compliance Manager will report to the Chief Information Security Officer, within the Division of Office for the Commissioner, Office of Information Technology (OIT). The unit is comprised of a Chief Information Security Officer and a senior and junior-level Security architecture position. Scope of Work Objectives: The Information Security Risk Compliance Manager oversees the organization's efforts in: • Risk assessment, Risk mitigation,, • Compliance management,, • Security governance, incident response, vendor risk management,, • Security awareness and training,, • Security audits and assessments, reporting and communication, continual improvement, and cross-functional collaboration., • Their role is to ensure that the organization's systems, networks, and processes are secure, compliant with regulations and standards, and aligned with organizational goals and objectives. Responsibilities: • Conduct risk assessments to identify potential threats and vulnerabilities to the organization., • Develop and implement risk management strategies and policies to mitigate identified risks., • Monitor and evaluate risk exposure across various departments and business units., • Coordinate with stakeholders to ensure compliance with regulatory requirements and industry standards., • Communicate risk management strategies and findings to senior management and relevant stakeholders., • Lead the development and maintenance of the organization's risk register and risk management framework., • Provide guidance and support to departments and teams in implementing risk mitigation measures., • Conduct training and awareness programs on risk management principles and practices., • Continuously monitor and review the effectiveness of risk management strategies and adjust as necessary., • Stay updated on emerging risks and industry trends to proactively address potential threats to the organization., • Maintain and enhance the company-wide security awareness program., • Take ownership of establishing and enforcing security standards both within the team and across the organization. Work proactively and collaboratively to achieve change management and buy-in. Deliverables:, • Compliance Management: Ensure compliance with relevant regulations, standards, and frameworks such as GDPR, HIPAA, ISO 27001, NIST, etc., by establishing and maintaining appropriate controls and processes., • Risk Mitigation: Develop and oversee risk mitigation strategies and controls to address identified security risks, including implementing technical controls, security best practices, and security awareness training programs., • Incident Response: Develop and implement incident response plans and procedures to effectively respond to and manage security incidents, including data breaches, cyberattacks, and security breaches., • Vendor Risk Management: Assess and manage risks associated with third-party vendors and service providers, including evaluating their security posture, conducting due diligence assessments, and ensuring contractual compliance., • Cross-functional collaboration: Collaborate with IT teams, legal, HR, compliance, and other departments to ensure a holistic approach to information security risk management and compliance., • Continual Improvement: Monitor industry trends, emerging threats, and regulatory changes to ensure that the organization's information security risk and compliance programs remain up-todate and effective. Preferred Skills: • Excellent verbal and written communication skills., • Ability to work both independently and as part of a team., • Knowledge of Networking (Firewall, Networking Protocols);, • Working knowledge Frameworks, • Working knowledge of Information Security Domains, • Working knowledge of Security protocols, • Working knowledge of Cloud computing Requirements Required Qualifications · Strong verbal and written communication; able to translate complex risk topics for technical and non-technical audiences. · Demonstrated ability to work independently and collaboratively across cross-functional teams. · Working knowledge of: o Information security domains (e.g., IAM, vulnerability management, data protection, incident response). o Frameworks/standards (NIST, ISO/IEC 27001; familiarity with HIPAA, GDPR). o Security protocols & networking (firewalls, networking protocols). o Cloud computing concepts and shared responsibility (AWS/Azure/GCP).

Job Description$80,000 - $100,000 + VIP Bonus $80000 - $100000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards. As a Vertafore Sr. QA Analyst, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Identifies functional and product strategic risk through analysis and how it applies to test planning and test case creation * Assesses risk for business/customer and technology risk * Identifies and communicates risks not mitigated by testing to engineering leadership and updates local processes * Reviews risk and test case prioritization of team, and makes clear and thoughtful tradeoffs of prioritization in test planning activities * Leads test planning and coordinates with Software Engineers, Software Engineers in Test, and managers to determine user acceptance criteria, prioritize tests, clarify ownership to avoid redundancies, and determine plan for feature or product release * Provides feedback to Software Engineers on features or changes and usability metrics to enhance the user experience * Creates and maintains test scenarios, test plans, test cases, and requirement matrices for features or aspects of the product and/or multiple products and ensures coverage of all aspects of the product for a quality user experience * Writes and checks own test cases for quality and participates in test case reviews * Creates test systems, conducts systems set-up, and maintains test environments (varies by product) * Completes manual and automated front-end user testing and back-end code-based testing of more complex features or aspects of products and product integration; identifies opportunities for and performs test case refactoring * Participates in code reviews and collaborates with Software Engineers and Software Engineers in Test to identify issues and potential enhancements to code based on front-end and back-end test results to ensure a quality user experience * Identifies patterns of bugs or defects using the backlog, troubleshoots more complex issues, and verifies bug fixes that span multiple product features and/or multiple products; coordinates with Product Management to highlight risks or issues and suggest enhancements to product features and/or products to ensure quality user experience * Opens bugs based on issues found during testing and troubleshooting * Organizes and participates in triage sessions, prioritizes problems to help resolve bugs or defects in new code or during production; investigates customer requests as needed; serves as a technical reference for complex problems/issues * Monitors overall testing process and uses results to create test summaries or reports and provide results to team and stakeholders; provides recommendations for sign-off and release * Provides feedback on, uses, and updates documentation on user stories and work items * Reviews support materials and documentation as provided by others and collaborates with support or documentation teams on customer documentation * Other duties as assigned Knowledge, Skills and Abilities: * Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions * Ability to manage a broad range of deliverables in an ever-changing environment * Ability to communicate and work effectively with cross-functional teams * Ability to comprehend documentation clearly and effectively * Excellent verbal and written communication skills * Working knowledge of OOP coding concepts * Strong time management and organizational skills * Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy * An inherent drive to solve problems, collaborate with others and mentor team members * Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations Qualifications: * Knowledge of Insurance Industry * Knowledge of IntelliJ and/ or Visual Studio IDE * Experience with CA Agile (Rally), SAFe, qTest * Used and implemented Smartbear TestComplete Additional Requirements and Details: * Travel required up to 10% of the time. * Located and working from an office location. * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description THIS IS A PART TIME ROLE Now Hiring: IT Support and Office Assistant – MSP (Long Island, NY) About Us We’re a boutique IT Managed Service Provider (MSP) serving businesses throughout Long Island with responsive, reliable, and relationship-driven IT support. As we expand, we're looking for a detail-oriented IT Support and Office Assistant to join our team. This role has growth potential either within the technology team or in operations. About the Role This is a blended role where you’ll be the first point of contact for clients, helping to log and route technical requests, and assist with various administrative duties to keep the office running smoothly. Responsibilities Client Support / Ticket Management * Answer and route incoming calls and emails professionally. * Gather preliminary information and create accurate service tickets in our system. * Assign or escalate tickets to the appropriate technician. * Track open tickets and follow up on unresolved client issues. Administrative Support * Schedule appointments and coordinate technician dispatches. * Maintain and update client documentation and internal knowledge base. * Assist with light office duties (filing, ordering supplies, managing calendars). * Help with client communication (status updates, scheduling reminders, etc.). ✅ Qualifications * Excellent communication and organizational skills. * Tech-savvy and comfortable using IT tools and platforms (e.g., Microsoft 365, ticketing systems). * Previous experience in an MSP, IT help desk, or customer service role is a plus. * Ability to multitask in a fast-paced, small-team environment. * Dependable, self-motivated, and eager to learn. Bonus Points For * Familiarity with PSA/RMM tools like Autotask, ConnectWise, or similar. * Basic understanding of IT services and terminology (no troubleshooting required). * Experience supporting a technical or services-based team. Why Join Us? * Be part of a tight-knit, tech-forward team. * Room to grow your skills and evolve into more technical or operational roles Company DescriptionWe are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions. Why Join Us? • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job Description We are developing an advanced artificial-intelligence platform that helps utilities and industries optimize their power generation assets. We are seeking a Lead Engineer for this AI & Industrial Data Platform who will architect and implement the next-generation data and analytics layer connecting power-plant operations with intelligent, real-time efficiency and maintenance insights. This is a hands-on technical role that bridges industrial control systems (SCADA/PLC/IoT) with cloud-based data science and AI/ML pipelines. seeking a Lead Electrical/Controls Engineer For AI & Industrial Data Platform to become an integral part of our team! You will assist in the research, design and development of this AI platform. Responsibilities: Design and develop the AI data platform to ingest and process real-time sensor data from power plants and industrial assets (boilers, turbines, compressors, pumps, etc.). Build data ingestion and edge connectivity layers using OPC-UA, Modbus, MQTT, and historian APIs (e.g., OSIsoft PI). Architect and deploy time-series databases, data lakes, and feature stores for continuous analytics. Collaborate with process engineers to develop AI/ML models for: Plant efficiency optimization (heat rate, fuel-to-power ratio) Predictive maintenance and anomaly detection Load forecasting and renewable integration Develop APIs and visualization dashboards (using Python, FastAPI, or similar frameworks) for operations and management teams. Implement MLOps pipelines for training, validation, deployment, and continuous improvement of AI models. Ensure data security, reliability, and compliance (industrial cybersecurity best practices, OT/IT segregation). Lead and mentor a small team of data scientists, IoT engineers, and software developers. Qualifications: Bachelor’s or Master’s degree in Electrical Engineering / Computer Science, or related field. 8+ years of experience in industrial automation, power plant controls and operations, energy analytics, or AI/ML system development. Deep understanding of power plant systems (thermal, combined cycle, or renewable). Strong hands-on experience with: Industrial protocols: OPC-UA, Modbus, MQTT, DNP3 IoT & edge frameworks: Node-RED, Azure IoT Edge, AWS IoT Greengrass, or Ignition SCADA scripting Time-series data & databases: InfluxDB, TimescaleDB, PI System, or historian data AI/ML frameworks: TensorFlow, PyTorch, Scikit-learn, XGBoost Programming: Python (must), SQL, optional C/C++ for device interfaces Cloud & MLOps: AWS, Azure, or GCP; Docker, Kubernetes, MLflow, Airflow Proven track record in deploying AI models into production in industrial or energy environments. Excellent collaboration and communication skills with cross-functional technical and operations teams.

Job Description Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Vice President of Field & Network Analytics will be a strategic leader responsible for developing and executing advanced analytics strategies that drive network performance, reliability, and operational excellence. This role will oversee analytics for all network field operations, leveraging AI, machine learning, and advanced data visualization to inform decision-making, optimize resources, and improve service delivery. Responsibilities Reporting to senior leadership, this position will partner across Field Operations, Network Engineering, Care, Logistics, and other business units to embed data-driven insights into every level of operational strategy. Data analytics is transforming network field operations by enabling Optimum to: • Optimize Network Performance, • Improve Customer Experience, • Reduce Operational Costs, • Facilitate Strategic Decision-Making Strategic Direction & Data Analytics Leadership: • Oversee network field operations analytics – define and execute comprehensive data strategies that align with organizational goals and business outcomes, to enhance operational efficiency and strengthen decision-making., • Utilize data science, machine learning, and data visualization techniques to analyze field and network data, including storm management, predictive asset maintenance, and field work allocation, to drive measurable improvements in network performance, reliability, and security., • Oversee the design and deployment of AI-powered solutions, such as recommendation systems and predictive analytics tools. Team Leadership and Development: • Build, lead, and mentor high-performing teams of data analytics professionals., • Foster a culture of data-driven decision-making and cross functional collaboration to achieve operational excellence. Operational Excellence and Process Improvement: • Leverage analytics to optimize resource allocation, streamline workflows and ensure compliance with industry standards and regulations, • Continuously refine metrics, dashboards and KPIs to monitor and improve operational performance. Technology Adoption and Innovation: • Stay ahead of industry trends and emerging technologies, such as AI, ML, and cloud platforms, to maintain a competitive edge., • Evaluate and recommend new technologies and innovative approaches to enhance field and grid operations management. Stakeholder Engagement: • Collaborate with senior leadership and key business unit stakeholders to translate technical insights into actionable business strategies., • Communicate data-driven insights and recommendations effectively to both technical and non-technical audiences.Qualifications, • Bachelor's or Master’s degree in data science, Computer Science, Business Analytics, Operations Management or a related field., • Extensive experience (typically 10+ years) in network operations and data analytics leadership roles., • Proficiency in big data, AI, machine learning, and cloud platforms (AWS, Azure, GCP are examples)., • Strong analytical, problem-solving, and decision-making skills. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $178,500.00 - $255,000.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. PandoLogic. Keywords: Leadership and Development Manager, Location: Bethpage, NY - 11714 , PL: 600722934

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is 9AM-6PM EST. The salary for this position is $70,000+ (negotiable based on experience). THIS ROLE REQUIRES CLIENT SITE VISITS ON LONG ISLAND THEREFORE REQUIRES FLEXIBILITY FOR DISPATCH AS NEEDED. YOU MUST HAVE A VALID ID AND RELIABLE MEANS OF TRANSPORTATION. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Valid ID: Candidates must provide a valid, government-issued ID to verify identity

Job Description We are seeking a detail-oriented and focused individual who takes initiative as well as extreme pride in their work. The right candidate for this role will be a motivated team player who enjoys finding solutions to challenges through research and collaboration. Patience and strong communication skills are required as this role interfaces directly with client end users. The candidate must be able to execute goals and requirements quickly & efficiently. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of hardware systems and related infrastructure. Help Desk • Respond to and resolve service requests via phone, email, and remote tools., • Triage and escalate complex issues as needed., • Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)., • Troubleshoot desktops, laptops, printers, network connectivity, and mobile devices., • Perform Microsoft 365 onboarding and cloud migrations., • Assist with Fortinet firewall installs and configuration (under supervision if needed)., • Deploy and monitor endpoints via Datto RMM., • Contribute to IT documentation, diagrams, and process development., • 1–3+ years experience in IT support, ideally in an MSP., • Proficiency with:, • Microsoft 365 admin center (user/mailbox setup, license management)., • Windows 10/11 troubleshooting and setup., • Azure AD, Teams, SharePoint administration., • Networking basics: DNS, DHCP, IP addressing, VPN support., • Familiarity with PSA and RMM tools (Autotask, Datto RMM a major plus)., • Excellent verbal and written communication skills., • Hands-on experience with Fortinet firewalls (or other commercial firewalls)., • Understanding of RMM scripting or automation concepts. • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job DescriptionSalary: $65,000-$80,000 About Us:ADDA is partnering with a leading IT Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to their clients. They pride themselves on their commitment to customer satisfaction and their team-oriented work environment. We are currently seeking a dynamic and experienced Service Desk Engineer to join their team. Department: Service Desk Reports To: Service Desk Manager Location: Local to NYC area (with ability to travel to the city) The Role As a Service Desk Engineer on our elite team, youll take on diverse technical challenges across infrastructure, cloud, networking, and security. Youll work directly with clients and teammates to diagnose, resolve, and prevent issues while also driving improvements to processes, documentation, and tools. This role is not about closing tickets. Its about thinking on your feet, adapting to new situations, and finding solutions that stick. If you thrive on variety, get bored with monotony, and are always asking how can we do this better?, this is the place for you. What Youll Do Handle advanced technical issues across multiple environments (Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, networking, security, etc.). Take ownership of problems from start to finish, ensuring fast, effective, and lasting solutions. Collaborate with peers a team of equals to share knowledge, mentor, and improve outcomes. Contribute to and refine the knowledge base so that solutions scale. Identify repetitive tasks or patterns and propose automation, self-service, or process improvements. Support projects such as migrations, deployments, and security enhancements. What We Expect You to Bring A strong foundation in IT systems, networking, and security but more importantly, the ability to learn and adapt quickly. Proven experience troubleshooting complex problems, even without prior exposure to the platform or tool. A logical, methodical approach to problem-solving and diagnosis. Hunger to expand your knowledge and tackle new challenges. A mindset that repetitive work should be eliminated, automated, or simplified. Clear communication skills with both technical and non-technical people. Experience in a Managed Services or fast-paced multi-client environment is highly valued. Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus, but curiosity, capability, and hunger to improve matter most. Why Join Us No tiers, no escalations just a non-tiered team of highly skilled engineers. Variety and exposure work across dozens of environments and technologies. Impact your ideas for automation, efficiency, and self-service are expected and implemented. Growth support for certifications, training, and new opportunities. Culture hunger, innovation, accountability, and collaboration drive everything we do.

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY You will be providing Level I IT Support and Break/Fix resolution from our client's location. You need patience and the ability to ask the right questions that uncover details critical to the resolution of issues. The salary for this position is $70,000+ (negotiable based on experience). THIS ROLE REQUIRES YOU TO BE ON SITE 5x/WEEK AT OUR CLIENTS LOCATION IN FARMINGDALE, NY FROM 8:00 AM - 5:00 PM. RESPONSIBILITIES • Set up and configure Slack workspaces, channels, and user accounts, • Create and configure user accounts in Google Workspace, • Manage user access levels, permissions, and group memberships within Google Workspace, • Execute thorough offboarding procedures for departing employees, including account deactivation and data management, • Provide technical support to users experiencing issues with Google Workspace applications, • Create and configure user accounts within the Active Directory, • Ensure accurate setup of user profiles, including group memberships, permissions, and access levels, • Perform the initial setup and configuration of Windows 10 laptops, including operating system installation and basic software installations, • Solid understanding of networking protocols, services, and security principles, • Effective communication skills for user support and collaboration with IT teams, • Proven experience in network configuration, troubleshooting, and maintenance, • Knowledge of Mobile Device Management systems and solutions, • 3-5 years of work experience providing technical support, • Proficiency with all current Windows operating systems mandatory, Apple desirable, • Server 2008-2019 Experience preferred, • Active Directory, • O365 Administration and Troubleshooting, • Mobile Device Management – MDM, • SonicWall Firewall Experience preferred, • Basic understanding of networking concepts such as Routing/Switching/VLAN’s, • VMware experience is a plus Microsoft, Apple, SonicWall, Cisco, and other IT vendor certifications desirable. Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!