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Job Description Job Title: Case Manager Reports to: Sr. Program Director Classification: Non-Exempt Location: Bronx, NY Status & Hours: Full-time, Monday - Friday (hours may vary) Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care. Where You Will Work: This position is based in Lantern’s Supportive Housing program in the East Tremont section of the Bronx, serving formerly homeless families living with chronic physical illness and/or mental health challenges. About the Role: We are seeking an experienced Case Manager to support formerly homeless families in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, and social goals. The Case Manager will assess client needs, develop service plans, connect residents to appropriate services, monitor progress, and maintain thorough documentation. The ideal candidate is passionate about helping people, demonstrates strong clinical judgment, and can work both independently and as part of an interdisciplinary team. This individual will have experience supporting individuals impacted by mental health challenges, substance use, legal involvement, and chronic medical conditions. Essential Functions: • Provide integrated counseling and case management services that promote health, wellness, personal growth, and housing stability., • Deliver services including benefits and entitlement assistance, case management, group programming, individual counseling, advocacy, referrals, and resource coordination., • Develop client-centered, recovery-oriented service plans identifying short- and long-term goals., • Utilize a harm reduction approach when addressing mental health and substance use concerns., • Conduct regular apartment visits, community outreach, and escorts to appointments as needed., • Develop safety plans and collaborate with the team to de-escalate and manage crises., • Maintain accurate and timely documentation, including progress notes, case contacts, and required reports for regulatory and funding agencies., • Participate in staff meetings, clinical meetings, and supervision. Serve as liaison with healthcare providers, mental health providers, substance use programs, employment services, and care coordination agencies., • Collaborate with Leasing and Compliance teams to support ongoing housing stability., • Participate in ongoing professional development and evidence-based training programs., • Perform other related duties as assigned. Required Qualifications: • High School Diploma, HSE, or GED required., • Minimum of two (2) years of social services experience required., • Valid Food Handler’s License or ability to obtain within six (6) months of hire required., • Experience working with homeless, mentally ill, substance use, justice-involved, and/or low-income populations., • Strong organizational skills and ability to manage a diverse caseload. Ability to work independently and as part of an interdisciplinary team., • Ability to work effectively under pressure, including during crisis situations., • Experience with electronic case management systems., • Bilingual proficiency in English and Spanish preferred. Work Environment: This position operates in a supportive housing site in the Bronx and works with individuals who may experience mental illness, substance use, disability, HIV/AIDS, and/or other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, or any other characteristic protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Part-Time Residence Manager for The Doe Fund's newest permanent supportive housing program for homeless men and women living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. Seventy-four units will be allocated for residents referred by the New York City HIV/AIDS Services Administration (HASA), and forty-nine apartments will be for families referred by the New York City Housing Authority (NYCHA). The Residence Manager is responsible for the supervision of the residents and the overall operation of the facility during designated shifts. S/he will work collaboratively with the Clinical team and the Program Director to ensure that resident needs are being met, as well as the safety of the facility. The successful candidate will have strong communication skills and an understanding of working with the HIV/AIDS population. The shift that we are looking to cover is: Saturday and Sunday, 9:00 pm to 9:00 am Key Responsibilities: • Function as a liaison between the residents and the staff, • Collaborate with the security staff during his/her tour of duty to ensure the safety and well-being of the residents, • Perform hourly patrols through the facility, • Manage any challenging situations and/or crises that may occur at the facility, • Responsible for handling any incidents that may occur at the facility and completing an Incident Report form, as needed, • Communicate noteworthy events to the Program Director and the Clinical team as well as document them in the appropriate logbook, • Attend all mandatory staff meetings, • Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with FDNY, • Visually inspect and document all components of the FAS, • You have a High School diploma or GED, some college preferred, • You have at least two years of experience working in a social service, residential setting, • The ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • You can work independently, • You have excellent interpersonal and organizational skills, • You have excellent oral and written communication skills Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Overview Campus Services Group is actively seeking a School Environmental Services Manager in your area! Have a passion to serve in the community? Join our team! What We Offer! • Free Telemedicine and Prescription discounts, • Comprehensive Health Coverage, • Paid Holidays and Vacation for eligible employees, • Employee Stock Purchase Plan (ESPP) available, • Transfers available Nationwide. Great for active Military and Family!, • Employee Assistance Programs, • Early access to a portion of your earnings anytime through PNC EarnedIt Responsibilities • Manages and supervises the environmental services staff at a single campus according to policies and procedures, and federal/state requirements., • Provides leadership, support, coordination and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met., • Consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA., • The Manager is also responsible for coordinating and insuring the satisfactory and timely completion of project and program work done in the building on varying shifts., • Utilizes protective gear in all appropriate functions., • Maintains records of income and expenditures, supplies, personnel and equipment., • Secures and assures that all equipment is maintained and in working order., • Makes sure facility has sufficient janitorial supplies., • Takes periodic inventories of supplies and materials, trains new employees, and recommends dismissals., • Acts as liaison between building occupants or administrators and HCSG staff., • The Manager must be able to communicate effectively all directives from managers, building occupants and administrators to HCSG staff., • Is able to perform the job assignments of the day porter, custodian, and floor technician., • Training, quality control and in-servicing staff is an essential part of the Manager’s responsibility and includes touring building several times per day to assess work quality using QCIs for documentation purposes., • The Manager is a department head in the school and must conduct themselves and their department in a professional manner. Qualifications • A high school diploma or equivalent is preferred., • Two years’ experience in Environmental Services in a school or healthcare environment and personnel supervision is desired., • Basic computer skills preferred., • Must be able to fully understand and complete all In-Services., • Must be able to be at work on time., • Ability to follow oral and written instructions., • Ability to understand and place into action basic infection control procedures., • The ability to handle and mix chemicals safely and properly., • Ability to work all shifts as needed., • Knowledge of Environmental Services, laundry and floor care program requirements., • Knowledge of and ability to use all department equipment., • Ability to maintain records and complete reports as required., • Written and oral communication and teaching skills., • Skill in using public relations techniques (diffusing situations) to promote the Environmental Services, laundry and floor care program to client and residents., • Ability to interact positively with residents, client and other personnel and the public., • Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers., • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time., • Must be able to work around food and cleaning products., • Must live in service area. No relocation costs.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Part-Time Resident Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 109-unit residence will provide housing for 39 individuals referred by the NYC Human Resources Administration (HRA), and the remaining 70 units will be apartments for moderate-income households. The Resident Manager is responsible for the supervision of the residents and the overall operation of the residence during designated shifts. S/he will work collaboratively with the Clinical team and the Program Director to ensure that resident needs are being met as well as the safety of the residence. The successful candidate will have strong communication skills along with experience working with individuals diagnosed with mental illness and/or substance use disorder. The shifts that we are looking to cover are: Saturday – Sunday, 9:00 am to 9:00 pm OR 9:00 pm to 9:00 am. RESPONSIBILITIES • Function as a liaison between the residents and the staff, • Collaborate with the Security staff to ensure the safety and well-being of the residents, • Perform hourly patrols in the residence, • Manage any challenging situations and/or crises that may occur at the residence, • Responsible for handling any incidents that may occur at the residence and completing an Incident Report form, as needed, • Communicate noteworthy events to the Program Director and the Clinical team, as well as document them in the appropriate logbook, • Attend all mandatory staff meetings, • Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with the FDNY, • Visually inspect and document all components of the FAS, • High School diploma or GED, some college preferred, • Fire Safety certification is preferred (F-02 or F-80), • At least two years of experience working in a social service, residential setting, • An ideal candidate must have working knowledge of substance abuse, mental illness, and homelessness, • Ability to work independently, • Excellent interpersonal and organizational skills, • Excellent oral and written communication skills, • Computer skills – internet and Microsoft Office Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.