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  • Front Desk Coordinator
    Front Desk Coordinator
    6 days ago
    $17–$18 hourly
    Full-time
    Merrick

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) preferred, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Friday, 11:30am - 8:00pm Pay: $17 - $18 per hour

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  • NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    28 days ago
    Full-time
    Queens Village, Queens

    REPORTS TO: Director of Nursing and Administrator / Mother Superior Responsible for planning overall orientation and ongoing education and in-service program for the development of skills so as to provide for quality of care. Provides safety/health teaching to Residents. • Responsible to track and maintain the annual PPD and Physicals for all employees and contracted staff. Responsible for maintaining record., • Immunizations, • Must be a graduate of an accredited School of Registered Nursing, licensed to practice in NY, • Must have training or experience in Long Term Care, • Must have leadership, self-reliance, creativity, integrity, initiative, good judgment and dependability. Very good communication and documentation skills preferably public speaking and teaching skills. Must be computer literate and have the ability to teach other the Point Click Care system., • Must possess an ability to work congenially with others, possessing a spirit of cooperation and enthusiasm in order to create an atmosphere conducive to Resident rehabilitation and staff growth., • Must have background experience or knowledge of Federal, State, and local codes and regulations governing long term care facilities as applicable to job objectives., • Must possess good written and verbal communication skills. Must be able to read, write and understand English. This job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned by the supervisor or other management. Management reserves the right to change job responsibilities, duties and hours as needed. This document is not intended to imply a written or implied contract of employment.

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