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Job Description Purpose of Position: The Office & Executive Experience Coordinator plays a central role in shaping the daily experience of the bank’s New York headquarters. This position blends front office hospitality, executive support, meeting and event coordination, and office experience management—serving as both the face of the organization and a key support partner to senior leadership. This individual ensures the headquarters operates smoothly, feels welcoming, and reflects the bank’s high standards of professionalism. The ideal candidate is polished, proactive, service-oriented, and deeply attentive to detail, with a natural ability to create calm, order, and hospitality in a dynamic environment. Essential Job Functions: Hospitality & Guest Experience • Serve as the primary host for board members, clients, partners, and visitors, delivering a warm, professional, and seamless welcome., • Maintain the reception, lobby, and shared spaces to ensure an organized, refined, and inviting office environment., • Manage the main phone line and general inquiries with courtesy, discretion, and promptness., • Support a select number of senior executives and board members with calendar management, travel coordination, reservations, and logistics., • Arrange flights, accommodations, ground transportation, and itineraries with a concierge-level approach., • Prepare briefing materials, meeting summaries, and expense reports with accuracy and confidentiality., • Coordinate board meetings, leadership offsites, executive sessions, and internal culture events., • Oversee conference room scheduling and ensure flawless setup of A/V, catering, room layouts, and hospitality elements., • Liaise with catering, florals, audio-visual support, building services, and other event-related vendors., • Monitor office and kitchen supply levels and place timely orders., • Maintain day-to-day organization and readiness of workspaces, common areas, and meeting environments., • Serve as liaison to building management, maintenance personnel, and external service providers., • 3+ years of experience in hospitality, guest services, office management, executive assistance, or a similar client-facing professional support role; experience in financial services or corporate environments preferred (bank policies – T&E and perquisites)., • Strong organizational, communication, and interpersonal skills with a polished and service-driven presence., • Proficiency with Microsoft Office Suite and Outlook; familiarity with travel and expense systems (e.g., Concur, Navan) is a plus., • Demonstrated ability to multitask in a fast-paced environment with discretion, confidentiality, and sound judgment., • Must be available for full-time, on-site presence at the New York headquarters.Key Attributes, • Warm, poised, and professional demeanor, • Hospitality-first mindset with genuine care for the guest and employee experience, • Proactive, anticipatory, and resourceful problem solver, • Exceptional attention to detail and pride in maintaining high standards, • Graceful under pressure and adaptable in a dynamic environment, • Trustworthy, discreet, and confident engaging with senior leadership Our job titles may span more than one career level. The starting base salary for this role is between $60,000 – $70,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionCompany Description We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. Job Description This role is based in our NY Office. Reporting to the Senior Operations Manager, the Operations Associate will be responsible for the complete operational management and full budgetary control of a group of industry leading physical events globally, ensuring achievement of the desired profit margin, accurate execution of conference responsibilities and elevated levels of customer satisfaction. PRINCIPAL ACCOUNTABILITIES • Manage end-to-end delivery of 8-12 events each year of varying size, format, and complexity, across a range of geographies., • Support internal event venue and date selection and negotiate favorable terms for venue contracts, in partnership with the Venue Sourcing Manager., • Source, negotiate and contract with suppliers., • Liaise with venues and suppliers on all event requirements and pre-planning tasks., • Develop creative solutions for new event revenue streams., • Prioritize customer satisfaction and attention to customer needs, along with a high level of responsiveness to external clients., • Compile relevant information for clients, inclusive of but not limited to, clear instructions on submitting required materials to us, access times on the day of the event, venue information, networking platform information., • Manage event hotel blocks and the overall room booking process., • Execute on contracted sponsorship benefits in conjunction with venues, suppliers and clients., • Sign off on event signage and other event collateral., • Organize staffing plans and requirements for each event, including task allocation, travel and accommodation booking., • Create, update, and forecast the event budgets throughout the event planning process, and manage approval and subsequent payment of all venue and supplier invoices., • Project manage own events onsite, on both the setup day(s) and event day(s).Qualifications, • 1-3 years of proven experience in Event Operations managing small- or medium-scale conferences and exhibitions., • Experience working on events in a corporate environment, to include both operational management and budget control., • Involvement or experience in venue and supplier contracting and negotiation, or similar transferrable experience., • Strong multi-tasking and prioritization skills and ability to work on several projects simultaneously., • Exceptional attention to detail., • Understanding of risk policies affecting events and event risk management., • Proactive attitude, with willingness to take initiative., • Ability to identify problems, perform research and evaluate/present solutions creatively and innovatively., • Self-management – i.e., accountability and ownership of assigned tasks., • Willingness to share knowledge and experience with other team members and offer support to colleagues as needed., • Ability to travel up to 10-15% of the time (approximately once per month), either locally for events in NYC, domestically, or potentially internationally., • Proficiency in Microsoft applications (Word, Excel, Outlook, Teams). Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs This job posting will expire on 04/04 We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Make an Impact Behind the Scenes Are you detail-driven, service-oriented, and confident managing financial processes with precision? We're looking for a proactive Administrative Expense Clerk who thrives in a fast-paced, professional environment and takes pride in delivering exceptional service. In this role, you'll be the engine behind accurate expense management and seamless office operations — ensuring invoices are processed, payments are timely, travel is flawlessly coordinated, and internal teams receive best-in-class support. If you enjoy balancing numbers with customer service and organization with adaptability, this opportunity is for you. What You'll Do Finance and Expense Operations • Prepare, track, and reconcile expense reports and reimbursements in compliance with company policies, • Process check requests and accurately code, review, and verify vendor invoices, • Maintain and update vendor account records with precision, • Coordinate complex domestic and international travel arrangements in accordance with firm guidelines, • Provide comprehensive administrative support, including document management and correspondence, • Communicate schedule updates (absences, time-off, coverage changes) as required, • Deliver consistent 5-star customer service across all forms of communication, • Build strong internal relationships and maintain discretion with sensitive matters, • Strong written and verbal communication skills with a polished, professional demeanor, • Advanced organizational skills and the ability to manage multiple priorities independently, • Solid numerical aptitude and comfort working with financial documentation, • Proficiency in Microsoft Office Suite, • Calm, adaptable approach in fast-paced or high-demand environments, • High school diploma or equivalent required, • 2+ years of experience in expense processing, financial administration, or related office support preferred, • Ability to lift or move items up to 40–60 lbs. (with wheeled carts when applicable) This position plays a critical role in maintaining financial accuracy, operational efficiency, and an exceptional internal client experience. Your attention to detail and service mindset directly contribute to the professionalism and success of the organization. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Assistant Technical Manager Department: Production / Technical Operations Reports To: Production Director Primary Assignment: Mahalia Jackson Theatre Secondary Support: Saenger Theatre Organization: • Availability for nights, weekends, holidays, and extended hours Preferred - Concert or live music technical experience - Prior work in a theatre, arena, or touring environment - Familiarity with union labor environments ATG Entertainment Position Overview the Assistant Technical Director (ATD) is an entry-level technical operations role, and a member of the show run team rotation. This position provides on-site technical support during rehearsals, performances, and live events, with responsibility for troubleshooting issues as they arise and representing the theatre and ATG in a professional, client-facing capacity. The ATD operates within workflows established by the Production Director. Task assignments are distributed based on operational needs and individual skill sets. The Assistant Technical Director works in close coordination with the Technical Director on venue systems and technical matters, while all workflows, task assignments, and reporting remain under the direction of the Production Director. Core Responsibilities Show Run & Live Event Support • Serve in the show run team rotation during performances and events, • Monitor live productions and respond to technical issues in real time, • Coordinate with department heads, stagehands, and visiting crews, • Represent the theatre and ATG professionally to touring productions and clients Production & Venue Operations • Support advancing and event preparation as assigned, • Assist with load-in and load-out operations, • Support day-to-day technical readiness of both venues, • Assist with troubleshooting and basic maintenance of house systems Training & Development • Learn ATG production workflows, safety standards, and operational protocols, • Gain exposure to advancing, settlement preparation, and technical planning, • Progress toward increased responsibility as experience develops Qualifications Required • Interest in professional theatre, concerts, or live event production, • Foundational technical knowledge (lighting, audio, video, staging, or similar), • Strong communication skills and professional demeanor ATG Entertainment: Passion Behind Performance ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year. Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Book of Mormon, Dog Day Afternoon, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne. ATG Entertainment IDEA Mission Statement At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong. At ATG Entertainment, we provide a stage for everyone. Company DescriptionWhen you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!

Job Description Salary: $66,000/Yr-$67,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected. Responsibilities include hosting teams of various sizes and ensuring a seamless workplace experience. They will provide resources and knowledge about office operations and logistics to key stakeholders. Leading a supportive team, they serve as a comprehensive resource for supporting departments, drive projects to completion, and act as connectors between vendors and other parties. Additionally, they will create policies and procedures to enhance workplace services. Ideal Candidate: Adaptable: Thrive in organizations that constantly evolve and adapt Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes Problem solver: Experience working with teams and collaborating across groups to achieve desired results. Collaborator: Work closely with the hospitality team and other support departments Detail oriented: High attention to detail, ensuring quality and accuracy of work Creativity: Creative thinker and ability to build out creative content Passionate: Curious and love experimenting with different approaches to find the most efficient solution to a problem Job responsibilities: -Track and report the success of events with pre-event and post-event reports and presentations. -Track all facilities requests and job orders to completion -Enforce company workplace policies i.e. clean desk, open work areas etc. -Plan and execute weekly, monthly, quarterly and annual community engagement events -Curate global alignment within all company sites -Develop and maintain event budget -Preparation of monthly reports for client, including supply of statistics for key services -Maintain relationships with client stakeholders, soliciting feedback for continuous improvement. -Serve as escalation for all previously communicated issues and concerns -Assist LOB with move logistics and space operation -Log calls for issues to suppliers -Liaise with suppliers to ensure timely issue resolution Key Competencies: -Strong verbal and written communication skills -Service excellence mind set -Proficient in Microsoft Office -Capacity to work independently and successfully complete projects -Proactive mindset to anticipate and support changes in our business -Ability to effectively manage multiple tasks simultaneously. -Strong organizational skills. -Basic IT & AV skills -High School Diploma (or equivalent) required; college preferred. -Four years prior work experience required; preference is to have worked in an office service in a professional or corporate work environment, hospitality, or similar background. -Excellent organizational and time management skills. -Analytical abilities and aptitude in problem-solving. -Current knowledge or ability to learn computer-based systems required for position functions. -Required to maintain an overall professional appearance and attitude. -Adhere to all policies and procedures required. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1518294 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionSalary: $55,000 - 60,000 Job Description Our receptionist is often the first point of contact and creates a critical first impression for our clients, prospects, candidates, and employees. The receptionist will assist individuals in the reception area and will provide administrative support to departments as needed. Responsibilities Reception Duties • Maintain the reception area, conference rooms and caf., • Greet visitors and direct them appropriately., • Answer and screen calls. Maintain telephone system and agency directory., • Manage visitor information within firm security system & manage conference room scheduling., • Process incoming mail, outgoing mail, and packages., • Serve as back up in processing NMIS Checks., • Assist with clerical duties, faxing, scanning, and printing. Maintain copy code information and administer accounts for the agencys MFPs., • Maintain office supplies, snacks and refreshments as needed., • Manage the Staff Recognition Program (EMA)., • Partner with leaders on event planning/event coordination throughout the year., • Serve as back up in processing NMIS Checks., • Serve as back up for Operations Associate when they are out of office, • Other departmental duties as assigned. Facilities Support • Manage and Prepare ID badges for staff and financial representatives, • Assist with scheduling and monitoring vendors., • Own office locker assignments within the firm. Human Resource Duties • Partner with the Operations Manager on annual initiatives including Anniversary & Birthday Recognition, • Own and direct annual HR initiatives including, Culture & Philanthropy efforts, and Home Office surveys. Qualifications • Professional office skills., • Customer service experience., • Excellent interpersonal skills., • Excellent written and oral communication skills., • Basic computer and keyboarding skills., • Familiarity with Microsoft Office suite of programs (Outlook, Word, PowerPoint, Excel)., • Filing skills., • Ability to handle detailed work with high degree of accuracy., • Experience in problem-solving., • High level of organizational skills., • Ability to take independent action to make sound decisions., • Ability to multi-task., • Ability to work effectively with people at all levels., • Ability to be flexible and open-minded.

Job Description The Facilities Services Associate provides exceptional office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. The candidate will be responsible for delivering and picking up packages, as well as sorting incoming and outgoing mail. Additional duties include setting up conference rooms, cleaning and vacuuming offices, and burnishing floors. The candidate will also assist with cleaning the cafeteria after breakfast and lunch service, provide support during office moves, maintain pantries, and restock supply closets, including replenishing copy paper in printer locations. The department is also responsible for providing coverage in the firm's fitness center. This includes folding socks, T-shirts, and shorts, as well as ensuring that all toiletries are stocked. The candidate will maintain cleanliness in the men's and women's showers, restrooms, and overall fitness center. Other responsibilities include answering phones and assisting clients as needed at the front desk, inputting packages into the computer system, changing light bulbs, and operating the postage machine. The candidate must be able to stand for long periods and lift at least 50 pounds. Additionally, duties may involve assisting with packing up offices and some knowledge of stripping and waxing floors is preferred. The ability to learn and properly use equipment is essential. Other duties may be assigned as needed. Training will be provided for all responsibilities. Duties and Responsibilities: • Responsible for maintaining proper inventory for supplies related to copiers, printers and fax machines., • Assist with the inventory and maintenance of existing furniture and equipment., • Stocking of kitchens and copy rooms, includes resupply and inventory., • Light cleaning/tidying of offices, kitchen, bathrooms, and conference rooms., • Receive/sort incoming mail and parcels to business center., • 1+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar., • A positive and professional attitude with a willingness to go above and beyond for our customers., • Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc., • To be able to work both independently and in a team setting successfully., • The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google)., • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Come explore the Power of Possibility with a career at SPS Global. We are seeking a dependable and service-oriented Facilities Associate to support workplace operations in New York, NY. This role plays an important part in maintaining an organized, well-stocked, and efficient office environment while providing operational support across facilities, mail services, and business center functions. This full-time opportunity is ideal for someone with at least one year of relevant experience who is looking for a stable environment to grow their skills while contributing to a collaborative workplace services team. Schedule: Typically Monday – Friday | 10:00 AM – 7:00 PM Job Overview The Facilities Associate supports daily office operations by ensuring supplies, equipment, and shared workplace areas are maintained and functioning properly. This role assists with inventory management, mail and package processing, workplace organization, and business center operations. The position requires flexibility to support cross-functional office services tasks such as copy/print services, conference room setup, and front desk backup when needed. The Facilities Associate plays a key role in maintaining a professional and productive workplace environment. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll DoFacilities & Workplace Support • Maintain inventory for copier, printer, and fax machine supplies, • Assist with tracking and maintaining office furniture and equipment, • Stock kitchens, copy rooms, and shared supply areas, • Perform light cleaning and tidying of offices, kitchens, bathrooms, and conference roomsMail & Business Center Operations, • Receive and sort incoming mail and packages, • Support mail distribution within the office environment, • Assist with business center services including copy/print support, • Help with conference room setup and preparation for meetingsOffice Services & Operational Support, • Provide backup support for reception or front office operations when required, • Monitor supply levels and maintain inventory across workplace areas, • Support team operations by assisting with additional tasks or projects as neededWhat We're Looking ForRequired, • High School Diploma or equivalent, • 1+ year of experience in administrative, retail, restaurant, delivery/mail services, office services, or similar roles, • Positive and professional attitude with strong customer service skills, • Ability to work independently and collaboratively within a team environment, • Basic computer proficiency and ability to learn new workplace technologiesPreferred, • Experience in facilities, office services, or workplace operations, • Familiarity with business center equipment such as printers, scanners, or multifunction devicesCompetencies, • Strong customer service mindset, • Excellent communication and interpersonal skills, • Attention to detail and organizational skills, • Ability to multitask and adapt to changing priorities, • Dependable and proactive work ethic, • Professional appearance and workplace demeanorPhysical Requirements, • Ability to lift and move materials up to 40 lbs., • Ability to bend, lift, walk, and stand for extended periods, • Capability to perform light cleaning and facility support tasks, • Paid Time Off and Paid Holidays, • Medical, Dental, and Vision Insurance, • Legal and Life Insurance, • Transit Program, • Referral Bonuses, • Pet Insurance, • Employee Assistance Program (EAP) Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Arena is looking to expand the team through the addition of a Receptionist & HR Assistant. This is an in-office role, reporting to the People Operations Manager. The ideal candidate will be dependable, organized, self-motivated, resourceful and have high energy for a fast-paced environment. The candidate will manage the New York office’s reception desk, support daily office operations, and assist with ad hoc HR projects. Candidate would be fully in-office and work 8am – 6pm Monday to Thursday, and 8am – 12pm on Fridays. Responsibilities: · Reception & Office Operations • Greet guests and prepare the conference room for meetings, • Answer incoming calls using a multi-line phone and Zoom, • Review, scan, and distribute incoming mail to employees, • Ship packages via FedEx, USPS, UPS, or messenger service, • Order and maintain inventory of office supplies (non-tech), • Maintain a clean, organized kitchen and restock the fridge and cabinets, • Communicate with vendors and other third parties, • Monitor building events and maintain a relationship with the building management office, • Update the office floor plan and coordinate seating arrangements, • Assist with planning office events and employee gifts, • Manage task lists, set calendar reminders, and follow up on outstanding items, • Keep attendance reports and maintain accurate records, • Organize receipts for expense reports, • Work closely with the IT team for onsite tech support, • Schedule meetings, book travel, and prepare itineraries, • Conduct research and prepare presentations and spreadsheets, • Manage confidential documentation requests with discretion, • Assist with new employee onboarding, • Assist with personal requests (reservations, orders, research, etc), • 2-5 years’ experience in an office administrative role, • Experience managing vendor relationships, • Reliable, punctual, and highly organized with strong attention to detail, • Ability to multitask and adapt in a fast-paced environment, • Self-motivated, persistent, and a collaborative team player, • Strong verbal and written communication skills, • Proficient in Microsoft Office, including Excel and PowerPoint, • Business professional dress attire Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Free Food & Snacks, • Wellness Resources

Job Description Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to, mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Role & Responsibilities: • Guest Experience – Register guests with building security; Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are taken care of; handles all guests with the highest level of hospitality and professionalism; Delivers world-class experiences that will leave a lasting, positive first impression, • Hospitality - Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests, • Meeting management – Ensure schedule conflicts are resolved in a timely fashion; Troubleshoot and execute problem-solving techniques; Coordinate and serve as a partner to the Administrative Assistants to ensure all guests and meetings are handled professionally and according to specific instructions, • Meeting support – Coordinate meeting catering, assist with employee lunch orders, set up china and flatware, and other in-room services, ensure AV is appropriately working, ensure rooms are stocked with supplies, fully organize rooms/chairs before and after meetings, • Facilities - Report maintenance needs for resolution and assist with coordination of work, as needed; Escalate maintenance emergencies; Follow through to ensure prioritization and resolution; Address any pantry needs with on-site pantry attendant; Address any cleaning needs/support with the on-site day matron, • Administrative – Promptly and professionally answer the main company line and ensure calls and messages are directed appropriately; Assist with reporting and other projects/tasks as assigned, • Bachelor's degree, • 2 years professional experience, preferably in a mid to large-sized organization, • Proven track record of providing stellar support, strong sense of customer service, • Highly professional and positive presence and demeanor, • Dependable and punctual, • Microsoft Office Applications, • Schedule flexibility, • Ability to exercise discretion and independent judgement, • Attention to detail and accuracy, • Maintain composure under pressure, • Maintain confidentiality related to business matters, • Demonstrates ability to connect, collaborate and communicate effectively, • Performance mindset – both "do" job and "improve" job Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$26—$30 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Hi! Tech is looking for a sharp, energetic, creative, highly motivated, and personable IT Infrastructure Project Manager to own the timely delivery of network, AV, and security solutions that meet our clients' quality standards. This role manages internal specialists and preferred vendors to deliver projects on schedule, within budget, and to specifications. Reporting to a Manager, the Infrastructure Project Manager provides both technical and professional leadership, collaborating closely with IT Infrastructure Specialists, Systems Engineers, IT Support Specialists, and Network Engineers to deliver comprehensive technology solutions for new and existing offices. This is a hands-on, client-facing role for someone who loves infrastructure buildouts, enjoys being on-site, and can move comfortably between detailed project plans, construction drawings, and real-world deployments. Key Responsibilities: Project Leadership & Scoping • Define project scope in partnership with clients for physical and Wi‐Fi networks, conference room, and all‐hands AV, security systems, and special requests., • Conduct comprehensive physical site surveys to identify installation constraints and validate that proposed hardware solutions fit the existing or planned environment., • Interpret architectural drawings and reflected ceiling plans (RCPs) to determine precise placement of data drops, power, and mounting points., • Integrate power/data modules into conference room designs to create clean, cable‐free environments., • Facilitate communication between Network Engineering, AV/IT, and buildout teams to optimize the placement of access points, speakers, cameras, and other hardware., • Manage communications with clients and internal teams regarding project progress, timelines, dependencies, delays, and expectations., • Manage equipment staging, inventory, and logistics to ensure that all hardware is ready for the final construction and deployment phases., • Oversee third‐party low‐voltage and electrical contractors to ensure compliance with physical‐layer standards and best practices for MDF/IDF closets and pathways., • Test and validate that the final infrastructure meets performance, capacity, and reliability specifications defined during the design phase., • Create detailed “as‐built” reports and technical documentation, providing accurate maps of completed work for client handoff and future changes., • Develop clear, user‐friendly “how‐to” guides and quick‐reference materials to ensure end‐users can seamlessly operate new office technology. Qualifications: Core Experience • 10+ years of experience in corporate infrastructure buildouts (office buildouts, renovations, expansions, and relocations)., • 5+ years of corporate IT and technology support experience in IT helpdesk, AV/IT, and/or networking environments., • PMP (Project Management Professional), • CCNA, • Cisco Meraki Solutions Specialist, • CompTIA Security+, • Extensive experience with project and work‐prioritization frameworks such as Agile, Scrum, or Kanban., • Power user of web‐based planning and tracking tools (e.g., Jira, Airtable, Google Sheets) for building Gantt charts, managing critical paths, and tracking milestones., • Experience with business continuity and disaster recovery considerations during infrastructure projects., • Knowledge and hands‐on experience with network troubleshooting and monitoring tools., • Deep background supporting Apple products, iOS, and Google Workspace for Business., • Strong troubleshooting skills with the ability to deep‐dive into research and find fixes when faced with unfamiliar technical hurdles or blockers., • Proven track record of successfully managing multiple competing tasks and projects., • Dedication to following policies, processes, and procedures while still looking for opportunities to improve them., • Proactive, can‐do attitude with a strong sense of care, ownership, and urgency., • Passion for helping others and creating an outstanding end‐user and stakeholder experience., • Team‐oriented mindset and ego‐less approach to collaboration and support., • Perseverance, resilience, and scrappiness in the face of challenges and changing priorities., • Ability to explain complex technical ideas clearly to non‐technical audiences., • Alignment with our core values: Helpful, Intuitive, Friendly, Thorough, Efficient, Curious, and Humble., • Must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Great company culture A Successful Candidate: • Infrastructure/buildout‐obsessed technical professional looking to make a visible impact on the organization., • Self‐starter who takes initiative, is highly self‐motivated, and can drive workstreams with minimal oversight., • Outstanding work ethic; committed to putting in the extra effort and time required to achieve critical deadlines., • Thrives in the face of uncertainty and can calmly manage complex incidents and changing requirements., • Excellent problem solver who proactively identifies opportunities for improvement and develops innovative, practical solutions., • Strives for excellent communication with clients, vendors, and internal team members., • Enjoys a non‐traditional office setting, acting as a consultant supporting end‐users and stakeholders across multiple office locations., • Strong oral and written communication skills; actively listens and effectively articulates complex ideas with customers, vendors, and team members, both on‐site and remotely., • Excellent time management skills with the ability to multitask and prioritize support requests alongside project deliverables., • Believes in continuous professional development and is well‐versed in IT and technology, with broad knowledge across software, hardware, networking, and security.Company DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job DescriptionWe are looking for a Facilities Assistant to join our team on a contract basis in New York, New York. This role requires someone who is proactive, detail-oriented, and capable of performing physical tasks while maintaining a positive and attentive demeanor. The ideal candidate will assist with facility-related responsibilities, event setups, and overall office support while working directly under the Workplace Experience Manager. Responsibilities: • Restock refrigerators and maintain inventory levels., • Perform cleaning tasks such as garbage disposal and kitchen area maintenance., • Assist with setting up events, including catering cleanup and related preparations., • Handle physical tasks such as moving boxes and unloading/loading dishwashers., • Provide mailroom support and ensure timely handling of deliveries., • Walk through the office to monitor and maintain cleanliness standards., • Interact with clients and ensure a welcoming environment., • Support conference room arrangements and facility organization., • Collaborate with team members to address reactive needs within the office.• Minimum of 2 years of experience in facilities coordination or a similar role., • Proficiency in computerized maintenance management systems (CMMS)., • Familiarity with timekeeping systems such as Kronos., • Ability to perform physical labor tasks and stand for extended periods., • Strong communication skills with a client-facing approach., • Attention to detail in appearance and adherence to business casual attire., • Capability to work effectively in a fast-paced, reactive environment., • Knowledge of conference room setup and general office support practices.

Job Description Salary: $24/Hr-$25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Ambassador will be responsible for supporting the Lobby and assisting with receiving, welcoming, and registering all Lobby Guests. The ability to engage all Clients, Guests, Vendors, Tourists and Tenants who enter the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times. RESPONSIBLITIES: -Responsible for supporting the Lobby of 622 3rd Avenue. Being engaged and in greeting guests and visitors with enthusiasm and ultimately, creating a remarkable experience. -Responsible for understanding and implementing firm’s Hospitality SOPs. Adhering and championing the Seven Steps of Remarkable Service on a daily to day basis. -Complete all hospitality trainings to assure First Class Experience is being delivered. -Ability to pull daily reports in EMS and be fluent in discussing the days activities, locations and events. -Flex schedule to maintain the daily/weekly schedule assuring appropriate coverage during breaks and call outs. -Coordinating with Lead Lobby to assure proper daily coverage as required. -Responsible for attending Daily Stand Ups in accordance to established standards. Either in person or virtually. -Maintaining Lobby Standards as set forth in SOP’s. -Performs as the “on the floor” leader of the Lobby Host team. -Responsible to effectively communicate any account or location-specific details pertaining to Lobby Lead. -Actively participate in weekly/monthly meetings as needed. -Executes all duties of a Lobby Host and displays the standard by which their team should follow. -Acting as way-finders and hospitality services resource for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Communicating effectively with team members and passing on necessary information to colleagues that may arise. -Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience -Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Takes ownership of their assigned building location, activity engaging with all guests. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency -Adhering to Hospitality signature look. -Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’. -Other duties as assigned. Long Description Client Care: -Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” -Works closest with the Residential General Manager and Local Community Manager Lead or other client contacts and building personnel, always ensuring smooth transitions at each stage of guest’s journey. Team Work and Communication: -Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communication. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Providing assistance according to business needs e.g. lunch cover, call-outs, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities: -Maintaining a professional, polite and considerate manner at all times. -Adhering to uniform and presentation standards as per the dress policy. Working Environment: -Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. -Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Physical Aspects of Position: -Constant standing and walking in the building lobby throughout shift -Frequent lifting and carrying up to 30lbs -Constant kneeling, pushing, pulling, lifting Policies and Procedures: -Adhere to the Company and the building’s policies and procedures. -Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Concierge Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the LLA role. -The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1520034 Rapport a specialized division of FLIK Hospitality Group

Job Description The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Job Duties Include: • Checking in guests and creating visitor guest passes, • Greeting guests, • Answering phones, • Assisting client with escorting guests, • Office services Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Welcomes guests receive and catalog guest information, and orient new clients., • Represents SPS and our clients positively in all interactions (in person, on the phone, and over email)., • Oversees the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service., • Exhibits a courteous and gracious personality even in stressful situations., • Keeps building secure by receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Troubleshoots issues related to access cards, turnstile, and traffic flow., • Fields questions about bike storage, mail room, loading dock, and other common inquiries., • Directs requests to building maintenance, SPS staff and clients., • Collaborates with other members of the team who are also responsible for the front desk experience, including cross training other staff on how to effectively handle the day-to-day operations., • Greets and opens the doors (when applicable) for residents, tenants and guests., • Responds to all requests in a courteous, professional manner at all times., • Answers the front desk phone., • Arranges for car/limo services when requested., • Assists with restaurant menus, reviews, recommendation and reservations., • Provides directions for parks, restaurants, airports, etc., • Maintains control of all keys, including the logging of keys in and out., • Announces all visitors to the clients and tenants. Keep all visitors at the front desk until. permission is received from the unit resident/tenant. Exhibit a positive and professional attitude. Be kind and helpful to everyone., • Escorts/assists tenants to and from cars, lobby areas, etc., • Proactively assists with packages and groceries., • Provides additional level of security for the complex., • Assists with dry cleaning., • Takes resident requests for maintenance services and complete the required documentation., • Prevents unauthorized written and verbal solicitations throughout the building., • Takes control of the lobby and monitor cameras and entranceway., • Maintains a clean and pleasant environment., • Secures all packages, deliveries, and other appropriate items at the designated area., • Monitors use and return of carts. Keep appropriate records in the logbook., • Logs in all contractors. Notify superintendent of any contractors or repairmen in the building, • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Possesses ability to work independently and capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$19 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. 2,500 Sign on Bonus* As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! Preferred: In need for a FT IP auditing specialist. Auditing specialist will be responsible for reviewing and validating DRGs specific to Medicare and Medicare Managed Care. Interest in coding IP charts in the event the contract ends. Must be able to work 40 hours/week M-F. Systems: Cerner PowerChart, 3M360; CCS certification. You Will: • Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment., • Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment., • Provide coder education through the auditing process., • Prepare preliminary results for review by the facility or CCS HIM director., • Review disagreements on APC/DRG changes with the appropriate manager., • Prepare the final reports for the coding audit and actively participates in the resolution of audit findings., • Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments., • Attend coding workshops as necessary., • Stay current with regulatory changes., • Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution., • Demonstrate versatility and exceptional work across a wide range of coded services., • Meet with client facility representatives to discuss issues and trends identified in audits., • Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation., • Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues., • Function in a professional, efficient, and positive manner., • Adhere to the American Health Information Management Association's code of ethics., • Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession., • Conduct audits on external coding staff as needed and provides reports to the manager as directed., • Handle a high complexity of work functions and decision-making. What you will bring to the table: • 3+ years experience coding and auditing, • Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS, • Preferred: CCS, RHIT, or RHIA credentials., • Recent experience in academic/level 1 trauma centers, • Experience coding and auditing inpatient and outpatient records for various facilities, • Track record of acceptable productivity standards, • Maintain 95% accuracy rate for APC assignment and 95% productivity rate, • Experience with various software including EMR, Encoder and Auditing software Perks: • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays, • Free CEUs every year, • Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable, • Equipment: monitor, laptop, mouse, headset, and keyboard, • Comprehensive training led by a credentialed professional coding manager, • Exceptional service-style management and mentorship (we're in this together!) We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on level, responsibilities, skills, and experience for a specific job. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$35—$45 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Salary: $76,000/Yr-$77,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Lead Ambassador will be responsible for Managing the Lobby and assisting with receiving, welcoming, and registering all Lobby Guests. The ability to engage all Clients, Guests, Vendors, Tourists and Tenants who enter the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times. RESPONSIBLITIES: -Responsible for Managing the Lobby of 622 3rd Avenue. Being engaged and in greeting guests and visitors with enthusiasm and ultimately, creating a remarkable experience. -Responsible for understanding and implementing firm’s Hospitality SOPs. Adhering and championing the Seven Steps of Remarkable Service on a daily to day basis. -Communicates on a daily basis with CML to assure the team is up to date on all Firm’s business for the day. -Complete all hospitality trainings to assure First Class Experience is being delivered. Assure that all training is being completed and tracked properly for the Lobby Team. -Ability to pull daily reports in EMS and be fluent in discussing the days activities, locations and events. -Create and maintain schedule on a daily/weekly schedule assuring appropriate coverage during breaks and call outs. -Crosstrain Lobby Attendant and designated other ofr spot coverage and support. -Coordinating with Lobby Ambassador to assure proper daily coverage as required. -Responsible for attending Daily Stand Ups in accordance to established standards. Either in person or virtually. -Maintaining Lobby Standards as set forth in SOP’s. -Performs as the “on the floor” leader of the Lobby Host team. -Responsible to effectively communicate any account or location-specific details pertaining to Lobby Lead. -Actively participate in weekly/monthly meetings as needed. -Executes all duties of a Lobby Host and displays the standard by which their team should follow. -Acting as way-finders and hospitality services resource for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process or escorting them to their destination -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Communicating effectively with team members and passing on necessary information to colleagues that may arise. -Building and maintaining a relationship with tenants and repeat guests, enhancing their overall experience -Gaining an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Takes ownership of their assigned building location, activity engaging with all guests. -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency -Adhering to Hospitality signature look. -Ability to memorize FAQ‘s and speak knowledgeably about the building, surrounding areas, transportation, local restaurants, and Local ‘happenings’. -Other duties as assigned. Long Description Client Care: -Greeting all guests/ visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” -Works closest with the Lobby Lead Manager and Local Community Manager Lead or other client contacts and building personnel, always ensuring smooth transitions at each stage of guest’s journey. Team Work and Communication: -Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communication. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Providing assistance according to business needs e.g. lunch cover, call-outs, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities: -Maintaining a professional, polite and considerate manner at all times. -Adhering to uniform and presentation standards as per the dress policy. Working Environment: -Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. -Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Physical Aspects of Position: -Constant standing and walking in the building lobby throughout shift -Frequent lifting and carrying up to 30lbs -Constant kneeling, pushing, pulling, lifting Policies and Procedures: -Adhere to the Company and the building’s policies and procedures. -Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information. Comply with the Reception and Concierge Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs. Maintain SOPs as ‘living’ document KEY COMPETENCIES: -A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the Lobby Ambassador role. -The ability to work under pressure, prioritizing tasks, and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment. -Excellent listening and oral communication skills. -Basic computer skills and knowledge of office technology / equipment. -Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical, and committed to maintaining a high degree of confidentiality. -A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain. -Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1520033 Rapport a specialized division of FLIK Hospitality Group

Job Description Position Title: General Manager- Corporate Dining Salary: $110,000 - $135,000 Other Forms of Compensation: Benefits Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job SummaryThe General Manager will lead the launch and daily operations of a new, high‑volume dining program opening for Wells Fargo. Beginning in April, this leader will build the operation from the ground up—recruiting and developing a full team, establishing service standards, and preparing for a seamless opening. This role requires exceptional operational leadership, strong financial and people‑management experience, and the ability to cultivate outstanding client relationships in a fast‑paced environment. Key Responsibilities • Lead all pre‑opening planning, staffing, training, and operational setup for a June opening., • Build, hire, and onboard a full team to support a high‑volume, multi‑venue operation., • Manage daily operations of a fast‑paced food hall, coffee bar, and conference catering program., • Maintain strong relationships with the Wells Fargo client team and serve as the primary point of contact., • Ensure exceptional guest service, hospitality, and operational consistency across all venues., • Oversee P&L performance, budgeting, forecasting, scheduling, cost control, and financial reporting., • Identify and execute strategies to improve operational efficiency and profitability., • Lead a team of approximately 50 hourly associates and 12 management staff., • Conduct all HR functions including hiring, performance management, progressive discipline, and terminations., • Oversee scheduling, payroll, staff training, and leadership development., • Partner with the Chef and culinary team to ensure top‑quality food, presentation, and adherence to safety standards., • Ensure compliance with sanitation, food safety, and regulatory requirements. Preferred Qualifications • Minimum of five (5) years of foodservice management experience, preferably in high‑volume or multi‑unit environments., • Experience opening new business or launching large‑scale operations., • Strong client relationship management skills, particularly with corporate or high‑profile partners., • Proven financial acumen with experience in P&L oversight, budgeting, and forecasting., • Ability to lead large teams in fast‑paced settings while fostering a culture of hospitality. Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1513701 Restaurant Associates Leah Curry [[req_classification]]

Job DescriptionBuilding a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at: firstagency.com What You Would Get To Do The Associate Director, Embedded Solutions will collaborate with FIRST Leadership and the Account Director, for a dedicated account, or portfolio of accounts, to understand and implement the strategic approach to client account operations. This role is responsible for ensuring the team consistently delivers exceptional service to the client. The Associate Director will lead and motivate both team members and colleagues, fostering strong working relationships that align with the client's brand. The role will also ensure the team achieves excellent client and host feedback by maintaining high standards of service delivery. Your Contributions • Requires leadership of multi-service and/or global remit for a dedicated account or portfolio of accounts., • Manage Team Leads, oversee team vacation schedules, and ensure constant client coverage. This includes oversight of the broader team., • Collaborate with Team Leads to assess workload, team capacity, and identify pressure points. Manage resource allocation considering team members' skills, capacities, and career development., • Oversee individual development plans and succession planning. Provide guidance for continuous improvement and focus team members on their growth. Ensure the execution of mid-year and year-end performance reviews., • Identify and address performance issues or challenges that affect productivity, escalating concerns as necessary. Encourage open communication for rapid resolution., • Ensure the team meets SLAs, tracks KPIs, and achieves event performance objectives. Promote smart working practices to improve team efficiency., • Ensure adherence to SOPs, maintain accurate event documentation, and facilitate smooth transitions between team members. Support knowledge sharing within the team and across departments., • Maintain positive client relations and ensure compliance with all client policies, legal, and compliance requirements. Act as a liaison between the team and the client, updating as needed., • Coordinate bi-weekly team meetings, including content and agenda management., • Provide guidance on creative problem-solving, monitor team performance, and support training initiatives., • Work with the People & Culture team to recruit and develop talent, including overseeing training requirements and supporting leadership in hiring for open roles, • Lead onboarding for new team members, ensuring smooth transitions and effective induction processes., • Partner with FIRST Leadership to ensure alignment on global initiatives and knowledge sharing. Engage as a member of the leadership team by providing input/feedback on the big picture., • Oversee time tracking, ensure compliance, and address reporting issues. Analyze time tracking data and manage the quality control of inputs., • Oversight and ownership of the general reporting required for QBRs., • Support Account Director in conjunction with Operations leadership and own defined components of the RFP / contract renewal process., • Strengthen relationships with client leadership and internal stakeholders., • Provide feedback and support on key initiatives and refine processes for efficiency., • Lead the development of the FIRST/Client SOP manual and ensure the team follows best practices., • Identify opportunities for cost savings, value adds, and efficiency improvements across workflows., • Monitor and manage monthly expenses and invoicing., • 10+ years' event management experience, preferably in the financial services industry or a corporate environment, • 3+ years' of people management experience, including a proven track record of managing and training teams. Experience managing lower-level managers with oversight of the broader team, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills, • Travel up to 20%At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth., • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.United States Residents: The base pay for this position ranges from $86,000 - $98,000. This role is also eligible for an annual discretionary bonus. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: M-F, 8:30am to 5:30pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job duties (* denotes an “essential function”) • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures, • *Communicate with direct reports, manager and client on job or deadline issues., • *Immediately escalate operational problems or issues to Supervisor or Manager., • *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures., • *Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates., • *Ensure team provides outstanding service to client, while building strong customer relationships., • *Produce required reports on schedule., • *Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests), • *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction., • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines., • *Assess incoming requests selecting the best equipment and/or resources for successful completion, • *Make sure team follows standard operating procedures., • *Train new employees on policies and procedures., • Load copiers with paper and toner as needed., • Maintain all logs and reporting documentation as required., • Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc., • Must be able to lift up to 50 lbs. on a regular basis., • Adhere to Williams Lea policies in addition to client site policies., • Use equipment and supplies in a cost-efficient manner.Qualifications, • High school diploma or equivalent., • Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment., • Experience leading employees in areas of process and policy adherence, and time and absence tracking., • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously., • Intermediate computer skills required, generally using Microsoft Office., • Familiar with procedures, software and equipment supporting applicable to service lines., • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills., • Attention to detail with emphasis on accuracy and quality., • Ability to handle sensitive and/or confidential documents and information., • Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions., • Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures., • Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment., • Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $30.00 - $32.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Elevate Every Moment We're seeking a proactive, client-focused Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment. You'll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end — creating an exceptional in-office experience for clients, visitors, and employees. This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations. What You'll Do Client Engagement • Greet and welcome clients and guests with warmth and professionalism, • Anticipate client needs and deliver personalized, thoughtful service, • Maintain client preference profiles to tailor experiences and surprise-and-delight moments, • Serve as the central point of contact for client requests, ensuring timely follow-up and resolution, • Provide information and arrange services, including transportation, local amenities, and dining experiences, • Coordinate catering for meetings and events, ensuring high-quality presentation, • Conduct regular floor walks to ensure common areas are clean, organized, and welcoming, • Monitor and restock supplies, manage printers, and secure unclaimed print jobs, • Gather and analyze client feedback to enhance services and improve experiences, • Be familiar with emergency procedures and guide clients and guests safely in emergency situations, • High School Diploma required, degree in hospitality or related field preferred, • Experience in client-facing or hospitality roles in a corporate setting, • Strong communication, organization, and problem-solving skills, • Tech-savvy, adaptable, and proactive in a fast-paced environment, • Professional, discreet, and service-oriented with a polished demeanor, • Ability to lift/move 40–60 lbs. using standard equipment, • Ability to stand, walk, bend, kneel, or sit for extended periods As a Workplace Experience Ambassador, you are the heartbeat of the office. Every interaction, every thoughtful touch, and every personalized service contributes to an elevated, client-centric environment that leaves a lasting impression. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$27 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job DescriptionWho We Are: Mem Global is where Jewish young adults in their 20s and early 30s come to connect, explore, and create meaningful Jewish experiences with their peers. As the umbrella brand for our global suite of programs, Mem Global supports young adults as they bring Judaism to life through thousands of peer-driven gatherings across 25+ countries each year. We're all about creating spaces where Jewish young adults can lead, embrace, learn, and build the kind of community that will build a strong and vibrant Jewish future for all of us. We are seeking an Associate Director, Jewish Education to help lead Jewish learning across Mem Global by developing core Jewish content and managing both the full-time Jewish Service Learning Educator and the Jewish Life Specialists contractor team. This role advances Mem Global's vision for meaningful young adult Jewish engagement by equipping Community Builders (including Moishe House residents and MHWOW hosts) with practical tools, frameworks, and support to design their own Jewish learning experiences. The Associate Director mentors educators, develops educational curricula and strategy, and partners closely with the Program Team to design and deliver innovative, high-impact Jewish education. Who You Are and What You'll Do: • You believe deeply in building Jewish community for young adults and are excited to help shape and advance Mem Global's vision for Jewish education., • You bring creativity, initiative, and follow-through, and you care about designing learning experiences that are meaningful, accessible, and impactful., • You will advance our Jewish education strategy by:, • North American Jewish Life Specialists (part-time contractors) and the full-time Jewish Service-Learning Educator., • Leading the creation of Jewish educational content and designing, coordinating, and delivering internal staff education programs and events that engage a broad and diverse audience., • Serving on core teams to develop an integrated Jewish learning strategy across Camp Nai Nai Nai, Camp Nai Cruise, and the Moishe House North American National Conference. Serve as Lead Educator for select Jewish Learning Retreats, helping design and deliver immersive Jewish learning experiences., • Managing the Jewish education budget, including Mem Global's Jewish Incentive Opportunity (JIO) grants for Community Builders., • Act as a thoughtful and credible voice for Mem Global's mission, values, and impact, communicating with integrity, and optimism across internal and external settings. This may include participation in donor meetings and relationship-building efforts focused on Jewish education, public speaking engagements, partner interactions, and field-facing moments., • Manage and oversee Mem Global's Jewish education data collection, analysis, and strategy to inform internal decision-making and strengthen storytelling for both internal and external audiences., • You have a Bachelor's Degree in a related field, as well as a Master's Degree in Jewish Education or Jewish Studies and/or Ordination (Semicha) from an accredited program., • You have at least three years of full-time post-undergraduate professional work experience, preferably in Jewish communal settings and/or working with young adults, with prior leadership experience (e.g. projects, departmental, interdepartmental)., • You have the ability and are excited to travel for learning retreats, immersive experiences, conferences, and external meetings., • You are eligible to work in the U.S. without employer sponsorship. In our U.S. Hub Offices, our team works a hybrid schedule where employees can choose to work remotely 2 days per week and collaborate in-person with coworkers the rest of the week, with Wednesday designated as a shared in-office day for connection and collaboration. Specific schedules may vary by location and role. How Mem Global Takes Care of You: • Healthcare: Health, vision, dental, and mental health benefits, • Time off: 15 days paid time off (PTO) per year that increases with continued employment (additional benefits for former Hillel and BBYO employees through the Talent Alliance) PLUS 5 Personal WellBeing Days, office closures, and up to 7 floating holidays for Jewish and US holidays, • 401(k): 100% match on the first 3%, plus an additional 50% matching on the 4th%, matching available immediately without a wait period, • Flexible Spending Account options, • Paid Parental Leave, • Quarterly paid day of service to give back to your community!, • Highly qualified, creative, and go-getter teammates and a dedicated supervisor, • NYC Hub: $85,000- $96,000, • D.C. Hub: $76,000- $93,000, • Chicago Hub: $74,500- $86,500, • Charlotte Hub: $67,000- $77,000, • Encinitas Hub: $78,000- $88,500, • $1,000 USD annual professional development fund, • Jewish Learning Collaborative: One-on-one Jewish learning with an approved educator of your choice, • Local and in-house professional learning opportunities Mem Global is proud to be an equal opportunity employer and is committed to building a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and provide equal employment opportunities to employees and applicants without regard to any characteristic protected under federal, state or local law (including the California Fair Employment and Housing Act). We consider all qualified applicants based on skills, experience, and alignment with our mission. Mem Global is committed to ensuring an accessible and inclusive hiring process. If you need an accommodation at any point in the application or interview process, please email []. We will provide reasonable accommodations in accordance with applicable law and engage in a timely, good‑faith interactive process to identify effective solutions. Possible Steps in Our Hiring Process: Step 1: Apply with your resume and cover letter at the bottom of the job posting here, and you'll hear back from us! Step 2: Video interview using a web-based platform Step 3: Skills assessment, and interview(s) with the hiring manager(s) Step 4: We'll check your references to hear about your past experience Step 5: Get an offer letter, sign it, start your Mem Global journey!

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Department Manager, shall be responsible for working with the framework of La Casita III Preschool Program and carrying out its functions, policies and procedure. Work with children to provide a safe and nurturing environment for social and academic growth. Provide supervision, discipline and other forms of general care, in addition to helping with instruction and clerical work. Good communication and interpersonal skills. KEY ESSENTIAL FUNCTIONS • The head teacher of a given group of children:, • To plan and execution of the Preschool component of La Casita III for children which takes into account the educational, social, developmental and health needs to the group, as well as the individual child., • To share responsibility for keeping equipment and material accessible and in good condition in order to encourage maximum constructive use by the children, • To share responsibility for removing or reporting any damaged or hazardous equipment to the Child Education Coordinator or other designated person so that necessary action may be taken., • To share responsibility for planning and supervising an appropriate arrangement of classroom equipment and furniture designed to promote optimal program functioning, • To assist in the overall planning for the best use of shared in relation to the total center program, • To assist the Department Manager in planning the use of community resources to enrich the educational content of the children’s program, • Responsibility for Professional Growth, • To share with classroom associates their mutual knowledge and understanding of La Casita III Program and the sponsoring agency of which the center is a part of, • To promote his or her own professional growth of development through participation in regularly scheduled individual conference, classroom group conferences, staff meetings and Early Childhood Trainings, • To share with other classroom personnel the performance of routine chores related to all areas of the program, • To participate in objective discussions on his/her own professional performance in supervisory conference with the Department Manger, • Developing and Maintaining a Positive Working Relationship with Parents, • Adhering to the approved plan by which information concerning the children and program can be shared with the parents, • Report any suspect Ensure children are monitored for signs of child abuse or maltreatment and reports of incidents must be given to the appropriate authorities, • Attending and participating in parenting education groups and training, • Respecting the confidential nature of all information about parents and children, • Maintaining good working relations and objective attitudes with other center personnel, • Meet all applicable licensing regulations, • Other related duties, as assigned, consistent with the above and including the fulfillment of full program responsibility for the group in the absence of the group teacher, • Masters, BA in Early Childhood Education, or Related field, • Teaching State Certification, • Must have experience working with children or caring for small children age 0 through 5 years old, • Consistent with the above and including the fulfillment of full program responsibility for the program in the absence of the department manger Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionOffice Services Specialist (On Call) 📍 New York, New York, United States On-site SPS Global is looking for an Office Services Specialist (On Call) that provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. What We're Looking For, • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Competencies:, • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Physical Demands:, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Manager, or equivalent leadership. Job Overview: SPS Global is seeking for a Client Services Associate that provides exceptional office and mail services, delivering operational functions in the following areas: shipping & receiving of mail & packages, fulfilling requests for document printing, delivering mail & packages to site staff, inventory of paper & supplies in copy rooms, providing basic copier support including changing toner cartridges and other light facilities responsibilities. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. What You'll Do: • Provide 5-star customer service to all employees (in all forms of communication)., • Receive inbound mail & packages, use handheld scanner to capture package information in package tracking system, relocate items from loading dock to mail center or appropriate internal recipient., • Handle all items received through adherence to all safety & security requirements and quality assurance processes., • Send outgoing mail & packages utilizing postage meter and shipping software application., • Review and reply to emails inquiries regarding incoming items, answer phone calls from site staff, assist clients who walk up to mail center., • Light cleaning duties as assigned including maintaining the mail center and mail stations in a neat, orderly fashion., • Cross train in other areas of mailroom operations., • May be required to drive a company vehicle on occasion., • Adhere to all required policies and procedures., • Maintain a professional appearance and attitude at all times., • Other duties as assigned by supervisor or manager. What We're Looking For: • High School Diploma (or equivalent) required., • 2+ years relevant work experience preferred., • Ability to work independently with minimal supervision., • Pallet jack, pull cart/dolly and handheld scanner experience preferred, • Ability to work assigned work hours determined by manager plus occasional overtime on short notice., • Strong verbal and written communication skills., • Excellent customer service skills with a hospitality mindset., • Current knowledge or ability to learn computer-based systems required for functions of position, especially Microsoft Office., • Knowledge and understanding of shipping & receiving procedures., • Good organization and time management skills. Physical Demands: • Approximately 100% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to lift or move 20-40 lbs. or greater, frequently., • Ability to walk, bend, kneel, stand, and/or sit for an extended period., • Manual dexterity required for operating office machinery (desktop/laptop, phone, copy machines, binding equipment, etc.)., • Able to sit for 2-3 hours at a time processing data and creating shipping labels., • Ability to work in an environment with changing climate conditions- e.g. hot weather, rain/snow and cold temperatures. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions - because we believe they matter. As a Conference Center Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for the main flow of administrative and operational aspects. Anticipating and meeting client needs is paramount. Your hands-on involvement in managing staff, coordinating logistics, coupled with a commitment to delivering exceptional customer service, will contribute not only to the success of individual in person projects but also to the facility's overall reputation in the competitive market research industry. This position is 100% in-person, in our facility in New York City, reporting to the Facility Director. • Foster positive onsite experiences to drive return business., • Serve as a dedicated on-site concierge in the local Facility, fostering a welcoming atmosphere and delivering outstanding customer service., • Proactively identify and promptly address any signs of client dissatisfaction or a potential decline in trust, fostering a positive and responsive approach to client concerns., • Lead Team of Facility Supervisor(s), Site Supervisor(s), and Client Service Representatives (CSR)., • Supervise staff to ensure the highest level of client and respondent satisfaction., • Ensure they uphold consistency, efficiency, and attention to detail., • Work with Facility Director (FD) in the training and development of employees., • Assists FD in providing continuous feedback and career coaching., • Supports FD in annual formal employee evaluations/performance reviews for full-time and part-time staff., • Operational Oversight:, • Effectively delegate tasks to facility staff, ensuring a comprehensive understanding of the client's expectations and project nuances., • Oversee the execution of hospitality and administrative functions within the facility, ensuring seamless management and efficient operation., • Coordinate with outside vendors to ensure timely delivery of client needs to a high standard., • Assist in basic IT/AV issues and report problems to the AV/IT Department., • Provide secondary support to Project Managers with in-house project client services and client feedback., • Maintain the facility and collaborate with property management and approved vendors., • Project Execution and Administrative Tasks:, • Review all project materials at project kick off to understand the scope., • Attend kick-off calls with clients., • Engage in thorough communication with clients ahead of research initiatives, to ensure all needs are collected for projects., • Follow all set facility project execution protocols including paperwork, client welcome and staff briefings., • Ensure client food service and day of requests are fully addressed., • Assure all participant compensation is processed and reports are accurate., • Assist in the preparation and/or review of invoice requests, ensuring accuracy and complete all necessary aspects of project close out., • Perform any or all CSR duties when appropriate and necessary., • Schedule participants in internal platform systems for room rentals., • High school diploma or equivalent required., • At least 2 years of hospitality industry experience preferred., • Prior experience in market research is an asset, but not required., • Minimum of 2 years of management experience., • Strong client-focused mindset with a commitment to delivering exceptional service., • Demonstrated leadership abilities with experience guiding and motivating teams., • Excellent decision-making and problem-solving skills in fast-paced environments., • Professional demeanor and polished appearance., • Job Type: Full-time, Exempt, • Compensation Details: The budgeted salary for this position is fixed at $60,000., • Eligible for Sago's benefits program designed to support all our US full-time employees including: health, dental, and vision insurance, 401(k) with employer match, paid time off and holidays, and an amazing culture driving towards Sago's continued success.

Job DescriptionPrimary Functions of the Position: Provide leadership & direction on a consistent basis. Maintain excellence & profitability for all departments. Be the face of the entire South Beach facility. Develop employees, increase sales, exceed goals of the incentive program, proper implementation of the training programs, seeing the improvements necessary to make the business better, hiring staff and follow up of building maintenance. To assist and guide clients to plan and organize parties that ideally meet their special needs. Work with Staff to ensure that BEO contains all details and is followed. Greet and Communicate with Host of Event. Cross promote and sell all affiliated business (Arirang Group, Grand Plaza and South Fin) as well as help develop off-premise if deemed appropriate. Directly manage the Admin. Asst., Banquet Manager as well as Banquet Event Planners. Secondary Functions of the Position: Special projects assigned by the Owners. Assistance in other locations if needed. Job Responsibilities: Safety, Security, Sanitation & Maintenance: • Maintain all Safety & Security standards and practices throughout the company., • Adhere to all Board of Health Standards., • Monitor proper sanitation procedures., • Keep in supply all safety equipment. Ie. Sanitizing buckets, wet floor signs, etc., • Conduct daily Walk Thru of entire property., • Repair and maintain all equipment., • Continuous up-keep and enhancement dcor., • Follow up on both In-House and Governmental Health Inspections at all facilities on a monthly basis. Present a follow up review and solution strategy with management., • Conduct weekly walk through with maintenance department (Luis) to ensure any sanitation or maintenance issues are resolved.Guest Satisfaction and Sales:, • Develop catering sales budgets forecasts, review actual sales to budgeted sales variance and takes corrective actions as appropriate to assure financial goals are met., • Develop, implement and monitor the annual sales [marketing] plan for catering business growth., • Oversee the development of and approves all contracts, • Attend and guide all marketing and advertising meetings., • Monitor corporate business from business card drops from South Fin Grill, • Ensure guest satisfaction.Maintain Phone Lead Sheets, book parties, follow-up and follow-thru. Send Personalized thank you to all parties. Monitor accuracy of invoice entry. Ensure guest satisfaction. • Resolve customer complaints, • Attend major events and be available to assist whenever necessary., • Develop a strong community presence. Perform bi-monthly Open Houses to attract Superstars. • Daily inspection of staff for company standards.Enforce opening /closing and other check lists. Operations & Recruiting • Ensure compliance with all government regulations for all departments and all personnel., • Daily inspection of staff for company standards., • Enforce opening /closing and other checklists., • Adhere to a designated schedule, • Perform bi-monthly Open Houses to attract Superstars.Meet with owners on a scheduled basis. Weekly telephone conference., • Interface with staff daily., • Interface daily with Kitchen Department for quality review and special requirements., • Taste and monitor food quality.Develop and maintain a Mentoring program to cultivate key employees for internal promotions. Complete Monthly Smallware reports and order to proper par levels. Approve all raises and promotions for all employees. • Oversee all disciplinary actions with the staff., • Check function sheets against room set up & review personnel scheduling., • Review and adjust Projected Labor Costs for the Upcoming Week., • Review the prior weeks actual Labor costs from Ralphs spreadsheet., • Review and correct projected food costs versus actual food costs. Training & Development: • Perform and /or sign-off on all Management Evaluations., • Conduct weekly management, sales and restaurant meetings; active participation is mandatory., • Approve all raises and promotions for all employees., • Conduct and / or monitor monthly employee meeting with the managers., • Assign specific Growth and Improvement projects to each manager with documented accountability., • Ensure proper implementation of training guidelines., • Maintain a schedule of employee morale programs., • Develop and maintain a Mentoring program to cultivate key employees for internal promotions.Administrative:, • Adhere to a designated schedule. Review of payroll and evaluation of labor performance., • Resolving loss issues., • Respond to E mails.Attend and guide all marketing and advertising meetings., • Approve scheduling for all shifts and events., • Monitor the accuracy of Foodco Reports., • Monitor accuracy of invoice entry., • Approve and order additional equipment., • Ensure that E-mail clipboard is signed off on & maintain E mail in Box, • Reconcile all cash disbursements, count all monies and make bank deposits., • Submit yearly budgets, goals and performance projections. Conduct weekly management meetings; active participation is mandatory., • Follow-up w/ departmental violations., • Review and approve all purchase orders for VSB and GP., • Complete Monthly Smallware reports., • Meet with owners on a scheduled basis. Weekly telephone conference.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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