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  • Head Maitre d'
    Head Maitre d'
    hace 11 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Bartender
    Bartender
    hace 1 mes
    $20 por hora
    Jornada parcial
    Newark

    🍹 NOW HIRING — DRINK SERVER 💰 $20/HR + TIPS Looking for an energetic, outgoing Drink Server to work exciting music festivals, outdoor events, parties & conventions!This position involves serving non-alcoholic specialty beverages and drink samples while interacting with customers and bringing great energy to the booth. ✨ WHO WE’RE LOOKING FOR • Happy, bubbly & charismatic personality, • Loves meeting and conversating with people, • Comfortable approaching and engaging customers, • Friendly, energetic and able to keep the vibe going, • Reliable and punctual, • Comfortable working busy outdoor events, • Great customer-service skills 🍸 PERFECT FOR Aspiring or former bartenders, baristas, cocktail servers, brand promoters, or promotional staff, or anyone who loves the hospitality/event atmosphere. No alcohol is served. 👗 FESTIVAL ATTIRE Most events have a music festival/party atmosphere, so attire should match the vibe of the event. We want someone comfortable wearing stylish, fun, festival-ready outfits like dresses and skirts while maintaining an appropriate and professional appearance.🎶 Mostly Weekend Events🥤 Non-Alcoholic Beverages💵 $20 PER HOUR + TIPS 🎉 Fun Festival & Party EnvironmentGreat personality and positive energy are more important than extensive experience! 📩 Interested? Send a short introduction, weekend availability, and any bartending, barista, serving, promotional, or customer-service experience. Also include why you’re a good fit for this job position.

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  • Beverage Server
    Beverage Server
    hace 2 meses
    $20 por hora
    Jornada parcial
    Newark

    🥤 NOW HIRING: DRINK SERVER — $20/HR + TIPS Looking for a friendly, energetic Drink Server to join us at outdoor music festivals, conventions, and special events throughout the NJ/NY area. This is a NON-ALCOHOLIC beverage position — serving specialty cold drinks to customers in a fun, fast-paced event environment. 💰 PAY $20 per hour + TIPS 🎶 THE POSITION We’re looking for someone who: • Has a happy, bubbly, outgoing personality, • Genuinely enjoys meeting and conversating with new people, • Is comfortable engaging with customers and creating a fun experience, • Has excellent customer-service skills, • Can stay upbeat in a busy outdoor festival environment, • Is dependable, punctual, and professional, • Is comfortable working on their feet 👗 EVENT ATTIRE Because most of our events are music festivals, outdoor parties, and entertainment events, your attire should match the atmosphere and theme of the event. We’re looking for someone who: • Has a stylish, fun, festival-ready appearance, • Is comfortable dressing for a music festival/party atmosphere, • Can put together outfits that are fashionable, appropriate, and eye-catching, • Understands that presentation and positive energy are part of the customer experience, • Can adjust their look depending on the specific event or theme 🍹 GREAT OPPORTUNITY FOR: Former or aspiring bartenders, baristas, beverage servers, or anyone interested in hospitality and live events. No alcohol is served. 📅 Events usually take place on weekends 🎵 Music Festivals • Conventions • Outdoor Parties & Events 💵 $20/HR + TIPS If you have great energy, great style, love interacting with people, and enjoy the music festival atmosphere, we want to hear from you! 📩 Apply by sending a short introduction, your weekend availability, and any customer-service, bartending, barista, or event experience.

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