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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Description Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults. Position: Project Coordinator Reports To: Program Manager Location: 2244 Church Ave, Brooklyn, NY 11226 with hybrid schedule available What The Project Coordinator Does: The person filling this position is responsible for: aiding qualified individuals who require social service assistance. This includes interviewing and evaluating clients, formulating service plans and goals, in order to aid clients in meeting their Mental Health and Medical needs. This should be done through the use of appropriate community resources/referrals. Field work is mandatory, each client must be seen a minimum of 2 times per month or as needed, specific to client need. Project Coordinators are expected to provide intensive case management services to select populations (as defined by the New York State Department of Health) who also have a Serious Mental Illness (SMI) and are enrolled in a Health Home (HH) serving adults. Case Management services are provided for a period of up to 1 year, possibly longer, dependent on client need. • Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need., • They would also require two additional telephonic calls, for a total of 4 encounters per month., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients’ progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.), • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • As necessary reach out and market the program to the community in order to recruit clients., • As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment., • Assist clients in completing applications for benefits and entitlements and may process applications on clients’ behalf as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR, • A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR, • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; Minimum Experiences and Skills Required: • Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR, • Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients., • Candidates will also be expected to conduct care conferences with medical providers from different specialties., • Strong written skills are required., • Time management is essential, candidates are expected to handle competing priorities in a timely fashion. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR w0Pt3d2MXK

Job Description Responsibilities: • For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Responsible for the overall management of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse., • Monitors staff's performance through regular observation of client work and documentation., • Ensures that staff members conduct their work in client-centered and trauma-informed ways., • Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy., • Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon’s quality supervision standards, • Responsible for implementation of restorative justice practices and collaborate with the Restorative Justice Coordinator., • Coordinates staff training and development activities and leads staff meetings., • Co-leads the Staten Island Sexual Assault Task Force., • Represents Safe Horizon on external committees and serves on internal committees., • Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island., • Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and, • Responsible for oversight of the Rape Survivor Advocates program. Facilitates the 40-hour Rape Crisis Advocate training. Provide supervision support for Advocates and assigns cases to the team. Required: • Ability to effectively manage a diverse staff., • Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables., • Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development., • Ability to hold staff accountable, provide constructive feedback, and manage performance effectively., • Willingness to work as part of a learning community., • Flexibility and openness to testing new interventions and practices., • Ability to motivate staff and rally a team around change with the goal of enhanced service delivery., • Comfort with technology and ability to use data to drive decisions., • Ability to make decisions based on sound judgment and insight., • Strong interpersonal and communication skills., • Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies., • Willingness to self-reflect and openness to feedback., • Strong crisis management skills., • Sound knowledge of victimization issues; and social and criminal justice systems. Required: • 5 years of supervisory experience. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $68,000.00 - $77,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionAbout NYLAG Founded in 1990, NYLAG is a leading civil legal services organization combatting economic, racial, and social injustice by advocating for people experiencing poverty or in crisis. Our services include comprehensive, free civil legal services, financial empowerment, impact litigation, policy advocacy, and community partnerships. NYLAG exists because wealth should not determine who has access to justice. We aim to disrupt systemic racism by serving individuals and families whose legal and financial crises are often rooted in racial inequality. NYLAG goes to where the need is, providing services in more than 150 community sites (e.g. courts, hospitals, libraries) and on our Mobile Legal Help Center. NYLAG’s staff of over 400 impacted the lives of nearly 129,000 people last year. Job Description: NYLAG has an opening for a paralegal in its Evelyn Frank Legal Resources Program (EFLRP) unit. EFLRP is a leader in the fight for access to health and long-term care services for low-income New Yorkers who, because of aging and/or disability, depend on Medicaid home care services to remain in their homes and avoid institutionalization. EFLRP represents clients, provides technical assistance to social workers and attorneys, conducts community outreach and education, and engages in policy reform efforts. The paralegal in this position will primarily staff our telephonic and email intake systems and provide administrative support on our grants. In addition, the paralegal, under the supervision of an attorney, will work directly with Medicaid and Medicare beneficiaries to address their legal need in accessing care. This includes counseling clients on Medicaid eligibility, helping them apply for Medicaid and Medicaid services, and troubleshooting problems through advocacy including administrative hearings. Duties and Responsibilities: • Conduct client intakes, interviews, and answer phoneline and email during assigned intake shifts., • Provide administrative support, including significant data entry, on certain grants., • Provide direct representation, advocacy, education, and counseling to consumers and/or their caregivers or advocates, concerning eligibility for Medicaid, Medicare, benefits coverage, and assist with administrative appeals under the supervision of an attorney., • Maintain client case records as directed., • Conduct intakes and counsel clients in at least one of the most commonly spoken languages among limited English proficiency (LEP) New Yorkers. Provide translations for attorneys representing LEP clients., • Participate in unit-wide case review and staff meetings., • With experience, participate in city-wide and state-wide coalitions involving policy advocacy for dual eligibles and other Medicaid recipients., • Travel within New York City to clients’ homes to conduct interviews of homebound clients, and to government agency and outreach sites. Travel to Albany for trainings may also be required., • Commitment to advocacy on behalf of low-income people and immigrants, including experience with public health insurance programs., • Excellent written and interpersonal skills, including telephone etiquette;, • Knowledge of MS Office and/or Salesforce;, • Ability to work independently as well as collaboratively in a team;, • Ability to manage cases, working directly with clients, under the supervision of an attorney.Language Requirement: Fluency in one of the most commonly spoken languages among limited English proficiency (LEP) New Yorkers including, but not limited to, Spanish, Chinese, Russian, Korean, Haitian Creole, or Bengal. NYLAG’s Commitment to Diversity and Inclusion NYLAG is proud to be an equal opportunity employer. People of color, women, people with disabilities, immigrants, veterans, lesbian, gay, bisexual, transgender and queer people, and those with lived experiences in the communities we serve are strongly encouraged to apply. Employment type: ☒ Full-time Professional Level: ☒ Entry level Salary Range: NYLAG is a unionized workplace, and salaries are set pursuant to a collective bargaining agreement. The current salary range for this position is between $65,500-$68,770. Benefits: Medical, dental, vision, 401k, life insurance, long term disability, commuter benefits, flexible spending accounts (FSA) for Medical and Dependent care. Application Instructions: Please save resume and cover letter on one pdf. NYLAG is committed to a hybrid work policy for staff whose work does not require their full-time presence in the office. NYLAG’s current policy is that most staff are required to work in NYLAG’s offices or do other in-person work at least two days each week. This policy is subject to change. Powered by JazzHR 3pTX9kEDJA

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services. Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness in the Bronx, and in other boroughs. Team members will work collaboratively with shelter staff and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature. ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The ACT Team Vocational Specialist is responsible for meeting participants in the community and providing holistic recovery services tailored to the individual’s stated needs. The Vocational Specialist will be responsible for providing ongoing supportive counseling and service coordination for homeless adults living in Bronx mental health shelters, as well as individuals who have recently transitioned to supportive or independent housing. The Vocational Specialist is also responsible for integrating person-centered goals and services with the tasks of all ACT team members and for providing psycho-education individually and in groups. The Vocational Specialist works as part of a multi-disciplinary team providing the range of ACT services to assist participants in achieving their treatment, rehabilitation and recovery goals. They specialize in assisting people with honing vocational goals and finding schools, training, jobs or employment programs that will help them reach them. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete assigned assessments and service plans on time, • Complete progress notes for all contacts, collaterals, and attempts within two business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Licensed Master of Social Work, Licensed Mental Health Counselor or Masters degree in similar field., • Knowledge of New York City and/or New York State vocational programs and services, • Knowledge of entitlements systems, • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral, writing, and listening skills., • Computer proficiency, Microsoft Word, Excel. Comfort with learning new systems and paperless record keeping., • Bilingual Spanish-speaking strongly preferred, • Must be fingerprinted and cleared by the New York State Justice Center, • Ability to utilize public transportation throughout the city for assigned tasks Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Minimum Qualifications: Education: License and current registration to practice as a Registered Professional Nurse (RN) in New York State. Experience: At least one year of post‑licensure clinical nursing experience working with individuals with mental health conditions or developmental disabilities. Certifications/Licenses: Active NYS RN license and registration (required). Additional behavioral health or psychiatric nursing training is a plus. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite – clinical and community‑based work as part of a multidisciplinary treatment team. Compensation: Salary: $51.50 an hour What we Offer: We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks Primary Responsibilities: * Conduct comprehensive nursing assessments addressing psychological, physical, social, cultural, and spiritual needs. * Develop, review, and evaluate nursing intervention plans aligned with each client’s treatment plan. * Ensure nursing plans reflect cultural and linguistic considerations. * Oversee implementation of nursing care and adjust plans as needed. * Participate in multidisciplinary team meetings and contribute nursing expertise to treatment planning. * Coordinate nursing care with other clinical disciplines to ensure integrated service delivery. * Provide guidance to staff on nursing standards, procedures, and best practices. * Offer health education and counseling to clients and families. * Participate in risk management and quality assurance activities. * Conduct counseling sessions under appropriate clinical direction. * Manage medical supplies, equipment, and medication processes. * Provide emergency care and crisis intervention as needed. * Monitor medication effects and side effects and document findings. * Lead health‑related groups and educational sessions on topics such as medication, wellness, coping skills, and behavioral health. * Serve as a mental health advocate in community activities. * Engage in ongoing professional development. * Perform other related duties as assigned. #ICLRN

Job Description Minimum Qualifications: Education: License and current registration to practice as a Registered Professional Nurse (RN) in New York State. Experience: At least one year of post‑licensure clinical nursing experience working with individuals with mental health conditions or developmental disabilities. Certifications/Licenses: Active NYS RN license and registration (required). Additional behavioral health or psychiatric nursing training is a plus. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite – clinical and community‑based work as part of a multidisciplinary treatment team. Compensation: Salary: 103,906.40 a year What we Offer: We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks Primary Responsibilities: * Conduct comprehensive nursing assessments addressing psychological, physical, social, cultural, and spiritual needs. * Develop, review, and evaluate nursing intervention plans aligned with each client’s treatment plan. * Ensure nursing plans reflect cultural and linguistic considerations. * Oversee implementation of nursing care and adjust plans as needed. * Participate in multidisciplinary team meetings and contribute nursing expertise to treatment planning. * Coordinate nursing care with other clinical disciplines to ensure integrated service delivery. * Provide guidance to staff on nursing standards, procedures, and best practices. * Offer health education and counseling to clients and families. * Participate in risk management and quality assurance activities. * Conduct counseling sessions under appropriate clinical direction. * Manage medical supplies, equipment, and medication processes. * Provide emergency care and crisis intervention as needed. * Monitor medication effects and side effects and document findings. * Lead health‑related groups and educational sessions on topics such as medication, wellness, coping skills, and behavioral health. * Serve as a mental health advocate in community activities. * Engage in ongoing professional development. * Perform other related duties as assigned. #ICLRN

Job Description JOB SUMMARY A registered professional nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as case finding, health teaching, and health counseling; nurses provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, dentist or other licensed health care provider. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) 1. GENERAL TASKS (OVERVIEW) · Responsible for the overall safety, health, and welfare of all residents served. · Documents appropriately in H&H electronic medical records (EPIC) on residents served. Documentation should include health assessment, goal planning, health notes and any changes or recommendations in the resident health status and Warm hand off notes for patient moving to another program. · Conduct discharge note In EPIC for residents leaving the program · Complete the DHS Institutional Referral Form and Reasonable accommodation form if needed. · Communicate and document feedback from outside affiliate on incoming and current patient · Attends Weekly meeting with ICL and H&H · Must be available via phone for staff when not in office · Document and assess vital signs parameters of high-risk patients weekly or as needed and recognize when to call 911. · Must be able to triage to appropriate service and level of care between onsite care and tele health services. · Provide ongoing medication monitoring training and refresher for direct support staff. · Provides feedback on medical assessment to determine appropriateness for admission and discharge from the medical respite. · Responsible for medication cart review · Provide feedback on review of the medication administration record (MAR) · Ensure that the control substance count sheet is correct and confirm that there is a signature on the count verification sheet for each shift. · Provide patient education to residents regarding their treatments, medications and dietary needs in order to improve their health outcomes. · Ensures that clinical policies, procedures and standards of care are being followed. · Assist in completing consultation form for resident with medical/psychiatric and specialty appointments · Must be able to effectively respond to off hour’s resident’s needs that may arise at the Medical Respite. · Assist in performing minor first aid and wound care if needed · Responsible for infection control / blood borne pathogens standards and compliance using universal and standard precautions. · Review medication refrigeration/freezer log · Serves as a liaison with pharmacies as well as all consulting healthcare practitioners and medical offices. Ensure start of care plan is in place for new clients if needed · Provide weekly clinical notes to the team leader if needed · Attends weekly/monthly housing, assessment, staff meetings and supervision. · Anticipates, analyzes, diagnoses, and resolves problems. · Demonstrates initiative to learn and implement new concepts, technologies, and/or methods. · Demonstrate critical thinking, assessment, and problem-solving skills. · Demonstrate excellent interpersonal skills. · Works collaboratively and productively with others. · Demonstrate the ability to use Microsoft Office applications including, but not limited to Outlook, Excel and EPIC care link. · Performs other incidental and related duties as required and assigned. · Provides crisis intervention · Gives lecture and participates in community activities as a medical and mental health advocate. · Provides information and conduct lectures and discussion on various health topics, such as: the effect and side effect of medications, well-being, coping skills, dealing with anxiety, anger etc. KNOWLEDGE, SKILLS AND ABILITIES 1. Knowledge of professional nursing concepts, principles and practices., 2. Knowledge of concepts and principles from the biological sciences that are supportive of nursing practice, 3. Knowledge of concepts and principles of health promotion and disease prevention., 4. Knowledge of abnormal signs and symptoms relating to physical and mental illness, as well as indicators of wellness, 5. Knowledge of medications and drugs, common dosages, their psychological, physical and physiological effects and possible adverse reactions., 6. Knowledge of emergency treatments and interventions., 7. Knowledge of teaching and consulting techniques., 8. Knowledge of the Agency's routines, procedures and policies., 9. Knowledge of cultural, ethnic, and linguistic needs of clients relating to cultural competence., 10. Ability to recognize changes in signs and symptoms that warrant the immediate action of a physician., 11. Ability to develop, evaluate, implement and modify a plan of nursing intervention to meet the needs of individual clients., 12. Ability to secure the cooperation of and work effectively with others. Ability to prepare accurate and timely reports. MINIMUM QUALIFICATIONS AND EXPERIENCE License and current registration to practice as a registered professional nurse in New York State; prefer at least one year post RN licensure clinical nursing experience working with individuals with mental disabilities. #ICLRN

Job Description Position Description Responsible for the provision of supportive counseling with families residing in the New Broadway Family Shelter, the Client Care Coordinator (CCC) will conduct comprehensive bio-psychosocial assessments and other screenings of family members to inform the family’s Independent Living Plan. In addition, the Licensed Social Worker will work with high-need families and in particular family members struggling with taking actions to secure next step housing, pursuing vocational/educational opportunities, domestic violence, parenting, accessing entitlements, medical and mental health needs. The CCC will work from a Trauma Informed Lens, using Motivational Interviewing techniques based on Harm reduction Principles. In addition, the CCC will do crisis intervention as needed and refer clients to the Housing Specialist for next-step housing needs and coordinate care with all other staff within the facility and other providers. The CCC will also provide short term counseling to individuals and families. They will facilitate groups and workshops and will Co-facilitate Staff trainings. They will guide the social service team in clinically informed interventions for individuals and families. The CCC will be responsible for ensuring compliance with contract services requirements, maintain regular contact with families, and ensure client and collaterals are active in program activities. The CCC will be supervised by an LCSW and will earn hours towards their LCSW. Essential Job Functions The following duties are mandatory requirements of the job: • Provide clinical assessments including bio-psychosocial assessments and other screenings of families on caseload (maximum of 25)., • Complete clinical assessments/reassessments to inform Independent Living Plans., • Provide ongoing counseling to both the primary client and other family members individually and in group settings., • Provide group facilitation in the areas of parenting skills, healthy relationships, treatment adherence, mental health, activities of daily living, substance abuse, and other topics as needed., • Assess clients’ needs with particular attention to family dynamics, mental health, and overall aspect of their wellbeing., • Conduct multi-disciplinary case conferences with other members of on-site case management team., • Provide referrals to and care coordination with Housing Specialists and medical and other social service providers., • Submission of timely monthly documentation., • Attend divisional housing meetings, weekly staff meetings, quarterly agency meetings, and other internal staff meetings as required., • Work closely with clients to encourage compliance with the program’s Code of Conduct., • Appropriate and timely referrals on behalf of clients provides client advocacy in negotiating systems and delivery of services., • Attend and/or coordinate case conferences with other providers., • LMSW required. In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Knowledge of DHS and entitlements for low-income/homeless individuals in NYC, • Basic computer literacy (e.g., Microsoft Word, e-mail, internet browsing)., • Crisis management and de-escalation skills., • Knowledgeable in the use of Motivational Interviewing and Harm Reduction.

Job Description JOB SUMMARY: The Clinical Supervisor is responsible for ensuring the provision of services, assisting with the oversight of administrative processes, and clinical supervision of staff in the Staying OnTrack program setting. The “Staying OnTrack,” is a step-down community-based, peer-led continuing care model designed to bridge the gap between OnTrack NY discharge and readiness for outpatient services. This trauma-informed, client-centered program provides flexible, lower-intensity support tailored to individual needs, helping participants sustain progress and prepare for long-term recovery. The Staying OnTrack participants will receive clinical support (psychiatric assessments, medication management, care coordination, counseling & case management, peer support, wellness & psychoeducation, coaching on coping skills, self-management, and social integration ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Assist with oversight of the day-to-day clinical operation of the clinic, including intake assessment, service planning, clinical interventions, and discharge planning, • Provide direct individual & group clinical supervision to program staff, • Provide relevant trainings to staff (e.g., co-occurring disorders, motivational interviewing), • Model and coach staff in recovery-oriented, trauma-informed, and culturally competent care, • Ensure provision of evidence-based practices for youth and adults with behavioral health needs who have been involved in the criminal justice system., • Promote the integration of risk-need-responsivity & risk assessment/ management practices into clinical operations, • Conduct Quality Assurance documented chart review and audit ensuring compliance with OMH and ICL standards, • Assist with review and maintenance of high-risk lists; participate in the clinic Incident Review Committee (IRC); function as on-site point person for crisis or high-risk clinical situations; manage 24/7 crisis phone service, • Committed to the active promotion of ICL values and goals., • Ability to work in a fast-paced environment and meet expectations and deadlines., • Ability to prioritize, think logically and follow procedures and instructions, • Ability to support clinic mission, vision and values, standards and the code of ethical behavior, • Ability to effectively communicate and interact with auditors, regulatory bodies, clients, staff, colleagues, public, other agencies and their staff and third-party insurance personnel., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration of cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others, • New York State Licensed Mental Health Counselor. Minimum of one year of clinical supervision experience preferred. Knowledge of Part 599 regulations for NYS OMH licensed Article 31 clinics. Experience working with justice-involved individuals with behavioral health needs helpful, • Maintenance of licensure and current registration is mandatory for continued employment as is eligibility for full and unconditional participation in the Medicaid and Medicare programs. #ICLRN

Job Description The ICL PROS (Personalized Recovery Oriented Services) Program offers rehabilitation, counseling, therapeutic activities, and peer support each day to individuals living with severe mental illness. The Associate program director is a professional and administrative position with responsibilities for planning, developing, evaluating, and administering services as defined by the NYS Office of Mental Health for a PROS program. The mission of the PROS Program is to provide a safe, supportive, and therapeutic environment where an individual with mental illness can explore, identify, and strive to achieve recovery from the disabling effects of their mental illness. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Partners with the Program Director to lead and oversee all aspects of program operations, ensuring the delivery of high-quality clinical, recovery, and rehabilitative services for adults with mental health. Assist in managing program operations, including budget oversight and service delivery., • Supervise assigned clinical staff and conduct regular supervision meetings, • Provide direct services and crisis management to a limited caseload, conduct intakes, • Monitor case records and documentation to ensure compliance with internal and external standards., • Conduct psychosocial assessments and formulate treatment recommendations., • Coordinate referrals and ensure access to ancillary and support services., • Support preparation for audits and ensure adherence to OMH and other regulatory guidelines., • Assist in recruiting, training, and evaluating staff., • Maintain partnerships with community providers to support coordinated care., • Help manage billing systems and service hour documentation., • Prepare required reports and assume leadership in the Program Director’s absence., • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to master Electronic Health Record and all other software required to operate the program., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services and ability to form and maintain effective teams., • Good knowledge of the policies and organization of the regulatory agency and applicable legislation, regulations, and rules., • Good knowledge of the principles and practices of supervision and leadership., • Basic knowledge of best practices, evidence-based treatment, and general treatment techniques., • Ability to form and maintain effective relationships with community and local and state government representatives., • Ability to assist in the preparation of written proposals for new or expanded treatment services., • Ability to identify from the record and from observation of deficiencies in individual treatment plans. Education: Licensed Psychologist or Licensed Clinical Social Worker with current, valid NYS registration Preferred, LMSW, LMHC required Continued employment is conditioned on the ability to maintain professional licensure, current registration and unrestricted participation in the Medicaid and Medicare programs Experience: Four years minimum postmaster’s clinical experience providing services to adults with serious mental illness and co-occurring substance use disorder. At least 2 years minimum progressive administrative and/or supervisory experience. Must have an excellent understanding of state and city OMH, and Medicaid regulations Preferred: Experience with PROS program is preferable though not required; trainings in Wellness Self-Management, Family Psychoeducation and Motivational Interviewing #ICLRN

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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