We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!
Licensed Esthetician (1+ Year Experience Required) Levittown, NY GinaNails23 About Us: GinaNails23 is a growing beauty destination in Levittown, NY, known for offering exceptional skincare and beauty services in a friendly, professional environment. We’re committed to quality, comfort, and helping our team thrive. Position Summary: We are looking for a Licensed Esthetician with at least 1 year of experience to join our team. The ideal candidate will have a passion for skincare, provide excellent client service, and be ready to start in a fully equipped space with all necessary tools and products provided. Key Responsibilities: Perform facials, waxing, tinting, and other esthetic services Assess client needs and recommend appropriate treatments and products Maintain a clean and sanitary workstation Deliver a consistently high level of client satisfaction Stay current on industry trends and techniques Qualifications: Valid New York State Esthetician License Minimum of 1 year experience in a professional setting Excellent communication and customer service skills Reliable, professional, and detail-oriented Compensation & Perks: Commission-based pay: Earn a competitive percentage per service performed All equipment, tools, and supplies are provided and ready for immediate use Flexible scheduling, Supportive, and team-oriented work environment Schedule: Part-time or full-time options available Evening and weekend availability preferred We’re excited to find someone who’s ready to grow with us at GinaNails23!