Customer satisfaction jobs in North Bergen, NJCreate job alerts

Job Title: Server/Waitress/Waiter (American Restaurant / Tiki Bar in Greenwich Village) Job Description: We are seeking enthusiastic and customer-focused individuals to join our team! The ideal candidates will have a passion for hospitality, a strong work ethic, team players, and want everyone that visits us to have an amazing experience. Key Responsibilities: Greet and serve guests in a friendly and professional manner Present menus, answer questions, and provide recommendations Take accurate food and beverage orders and deliver them promptly Ensure guest satisfaction throughout the dining experience Maintain cleanliness and organization in the dining area Collaborate with kitchen staff and management to ensure smooth service Qualifications: Previous experience in food service is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays Immediate Start!

In-Store Customer Service Representative Job Description Position Overview: As an In-Store Customer Service Representative, you will be the friendly face of our store, helping customers find what they need, answering their questions, and ensuring they have a positive shopping experience. Your goal is to provide excellent service that encourages customer loyalty and satisfaction. Key Responsibilities: - Greet customers warmly as they enter the store. - Assist customers with locating products and providing information about merchandise. - Answer customer inquiries and resolve issues promptly and professionally. - Operate cash registers, process transactions accurately, and handle returns/exchanges. - Keep the store clean, organized, and well-stocked. - Promote ongoing sales, promotions, and loyalty programs. - Collaborate with team members to ensure smooth store operations. - Maintain knowledge of store policies, products, and services. Qualifications: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a friendly attitude. - Ability to work well in a team and independently. - Prior retail or customer service experience is a plus. - Flexibility to work during store hours, including weekends and holidays. Physical Requirements: - Ability to stand for extended periods. - Ability to lift and carry merchandise, up to a specified weight. Why Join Us? We offer a dynamic work environment, competitive pay, and opportunities for career growth within our company.

Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. - Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. - Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!

Overview We are seeking a dedicated and experienced Restaurant Store Manager to lead daily operations, ensure exceptional customer service, and drive team performance. This role requires strong leadership, organizational, and problem-solving skills, with a passion for hospitality. Duties - Oversee all restaurant operations, ensuring high standards of food quality, service, and cleanliness. - Manage kitchen operations, including food preparation, cooking, and presentation. - Supervise and train staff in hospitality management practices, including and shift management. - Ensure cleanliness, safety, and compliance with health regulations - Monitor inventory, ordering, and cost control - Handle customer concerns and ensure satisfaction - Monitor financial performance, including budgeting and cost control measures. Qualifications - Proven experience in restaurant management or a similar role within the hospitality industry. - Strong knowledge of kitchen management practices and quick service fast food restaurant operations. - Strong leadership and communication skills - Knowledge of POS systems and basic financials - Ability to work flexible hours, including weekends and holidays. - Marketing skills preferred - Speaking Chinese is a plus, but not required Join our team and contribute to creating memorable dining experiences for our guests while leading a talented group of professionals in the restaurant industry.

📌 Job Title: Outside Sales Representative 📌 Company: MSA 📌 Location: Paterson, Newark, North Bergen, NJ 📌 Company Address: North Bergen, NJ 07047 🔹 About Us: MSA is a growing distribution company providing high-quality products to supermarkets, restaurants, and local businesses in New Jersey. We pride ourselves on excellent customer service and building long-term relationships with our clients. 🔹 Position Summary: MSA is seeking motivated, results-driven Outside Sales Representatives to grow our customer base and maintain strong relationships with existing clients. This role involves visiting potential and current customers, presenting our products, and closing sales. 🔹 Key Responsibilities: Develop and maintain strong relationships with supermarkets, restaurants, and other clients in Paterson, Newark, North Bergen, and surrounding areas. Identify new business opportunities and generate leads. Conduct face-to-face meetings to present products and solutions. Negotiate pricing and close sales deals. Provide outstanding customer service and ensure client satisfaction. Meet or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information. 🔹 Requirements: Proven outside sales experience preferred (food service industry a plus). Strong communication and negotiation skills. Self-motivated, goal-oriented, and able to work independently. Valid driver’s license and reliable vehicle. Bilingual (Spanish/English) is a plus. 🔹 What We Offer: Competitive base salary plus commission structure. Fuel allowance and expense reimbursement. Ongoing training and support. Opportunities for career growth within MSA.

Insurance Agents Key Responsibilities: Sales and Business Development: - Identifying and securing new clients through various methods, including leads, referrals, and networking. Client Needs Assessment: - Understanding clients' current insurance coverage and identifying gaps or needs for supplemental insurance. Policy Recommendations: - Recommending appropriate insurance products, explaining policy details, and helping clients choose the best options. Policy Management: - Assisting with policy applications, renewals, and any necessary paperwork. Customer Service: - Providing ongoing support to clients, answering questions, and addressing any concerns they may have. Relationship Building: - Maintaining strong relationships with clients to ensure their satisfaction and encourage ongoing business. Claim Support: - Assisting clients with the claims process and providing support when they need to file a claim. Sales Targets: - Achieving sales goals and contributing to the overall success of the agency. Specific to Combined Insurance: - Combined Insurance focuses on supplemental insurance products, meaning they offer policies that complement existing primary insurance coverage. Insurance agents often work independently and build their own client base, enjoying the benefits of being an independent sales representative. Insurance emphasizes providing training and support to their sales representatives to help them succeed in their roles. In essence, an Insurance agent is a sales professional who builds a business by helping individuals and families protect themselves with supplemental insurance, while also providing ongoing support and service to their clients. Requirements: - Must have 1 to 2 years of sales experience - Good communication skills, bilingual (Spanish/English a plus) - Excellent time management skills and attention to detail. - Ability to work a flexible schedule including Holidays and weekends. - Have a "can do, whatever it takes" attitude with strong follow-up skills. - Have a professional appearance. - · Prior insurance sales experience preferred.

Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

About Common Hours… Common Hours is our second location where our first shop is in SOHO, Manhattan with the different name. Common Hours is located on 35 W 35th Street in Manhattan and we expect open by beginning of beginning of August. We will need many hands from training baristas to coffee professionals. What we look for is not one’s coffee skills but the skills that are harder to train and those are kindness, honesty, and openness. If you think you have these ‘hard-to-train’ skillsets already, please apply to the positions at common hours with no hesitation. We look forward to meeting with you soon! Assistant Manager As the Assistant Manager, you will support the daily operations of the coffee shop and help maintain the highest standards of customer service, product quality, and team performance. You will work closely with the Manager to lead and motivate the team, ensure operational efficiency, and uphold the shop’s brand and values. Key Responsibilities: Team Leadership: Assist in training, supervising, and scheduling baristas and staff to ensure smooth shift operations and a positive team environment. Customer Experience: Model and promote exceptional customer service, resolving issues promptly and professionally to maintain guest satisfaction and loyalty. Quality Control: Ensure consistency and excellence in coffee preparation, presentation, and overall product quality. Inventory & Ordering: Monitor inventory levels and assist in ordering supplies, coffee, and equipment while minimizing waste and managing costs. Operational Support: Oversee opening and closing procedures, cleanliness, equipment maintenance, and compliance with health and safety standards. Sales & Reporting: Assist with daily sales tracking, cash handling, and end-of-day reporting. Problem Solving: Act as a point of contact for shift-related challenges and support staff in real-time decision-making. Requirements New York City Food protection certificate (DOH card) 2+ years’ experience in a customer service leadership position Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $6,5000-$70,000 a year (Hourly Payment option is available) Paid sick time Paid vacation time Commuters benefit Barista As a Barista in common hours, you play a key role in delivering a memorable coffee experience through precision, care, and hospitality. You’re responsible for crafting high-quality beverages, maintaining a welcoming environment, and supporting daily shop operations. Key Responsibilities: Coffee Preparation: Skillfully prepare espresso-based and brewed coffee drinks using manual and automated methods (e.g., espresso machine, pour-over, AeroPress, etc.). Customer Service: Provide warm, attentive, and knowledgeable service; guide guests through the menu and make recommendations based on taste and preference. Consistency & Quality: Follow recipes, dialing in espresso, and adjusting grind size or extraction to maintain taste and presentation standards. Cleanliness & Organization: Maintain a clean and organized workspace, including bar, machines, and dining area; adhere to sanitation and food safety standards. Product Knowledge: Stay informed about coffee origins, roast profiles, and brewing methods; participate in tastings and trainings to improve knowledge. Team Collaboration: Work efficiently with team members during busy hours; assist with restocking, dishes, and shift change tasks as needed. Cash Handling: Operate the POS system accurately for order entry and payment processing. Requirements Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $17~1$18 per hour plus tips Paid sick time Paid vacation time Commuters benefit

Are you ready to kickstart your career in sales and customer service? Do you have a passion for helping customers and building relationships? Join our team as an Entry Level Sales Executive! We’re on the lookout for motivated individuals who are eager to learn and grow with us. What We Offer: - A vibrant and collaborative work environment - Comprehensive training programs to develop your skills - Competitive weekly pay with performance-based bonuses - Opportunities for career advancement Key Responsibilities: - Develop and maintain strong relationships with clients through excellent face-to-face customer service - Assist in identifying customer needs and providing tailored solutions - Support senior account executives in managing client accounts and sales processes - Conduct research to identify potential leads and opportunities for growth - Participate in sales presentations and product demonstrations - Collaborate with cross-functional teams to ensure customer satisfaction What You Bring: - A positive attitude and willingness to learn - Strong communication skills, both verbal and written - Exceptional problem-solving abilities - A customer-focused mindset with a passion for service - Ability to work both independently and as part of a team If you're ready to embark on an exciting career path where no two days are the same, we want to hear from you! Apply now and become a part of a team that values motivation, creativity, and initiative. Let’s make great things happen together!

Job Summary We are seeking a dedicated and enthusiastic Server to join our team in delivering exceptional dining experiences to our guests. The ideal candidate will possess a passion for guest services and a commitment to providing top-notch customer service in a fine dining environment. As a Server, you will be responsible for taking orders, serving food and beverages, and ensuring that guests have a memorable experience. Duties Greet and welcome guests with a friendly demeanor, ensuring they feel valued and attended to. Take accurate food and beverage orders using basic math skills for calculations. Serve food and drinks promptly while maintaining high standards of presentation. Assist guests with menu selections, providing recommendations based on their preferences. Ensure guest satisfaction by checking in regularly and addressing any concerns or requests. Process payments accurately using a cash register and handle cash transactions responsibly. Collaborate with kitchen staff to ensure timely service and quality of food items. Maintain cleanliness and organization of the dining area, including resetting tables for the next guests. Uphold all health and safety regulations within the dining environment. Qualifications Previous experience in food service or fine dining is preferred but not required. Strong customer service skills with an emphasis on guest relations and satisfaction. Basic math skills for handling transactions and managing orders effectively. Excellent time management abilities to handle multiple tables efficiently during busy periods. Ability to work well under pressure while maintaining a positive attitude. Strong communication skills to interact effectively with guests and team members. A willingness to help others, demonstrating teamwork in all aspects of the role. Join our team as a Server where you can showcase your skills in guest services while contributing to an enjoyable dining atmosphere! Job Types: Full-time, Part-time Pay: $16.50 - $50.00 per hour Expected hours: 10 – 35 per week Benefits: Employee discount Flexible schedule Paid training Shift: 8 hour shift Day shift Evening shift Night shift Work Location: In person

ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. Perform general, preventive and emergency maintenance. Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. General maintenance of heating and cooling systems (HVAC). Minor repairs to kitchen equipment. Test emergency lights and equipment for inspections. Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Replace/repair broken window shades, door locks. Prioritize work orders to complete tasks efficiently. Troubleshoot problems and find solutions. The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. Assists with snow removal (shoveling, salting). Other duties as assigned. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Excellent customer service skills, with a friendly and approachable attitude. Strong communication skills, both verbal and written. Familiarity with reception or front desk operations and procedures is beneficial, but not required. Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed. Knowledge of phone systems and proper phone etiquette, or ability to learn. Ability to handle difficult situations calmly and professionally. Strong attention to detail, observational, and organizational skills. Able to work well in a team environment. Able to multi-task and always remain composed. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to stand for up to 8-10 hours a day in external weather. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate with grace under pressure. Ability to move or handle equipment generally weighing up to 50 pounds. Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required. EEO STATEMENT Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

We're hiring: Retail Manager – Motorsports Shop (Full-Time, Manhattan, NY) Passionate about motorsports and retail leadership? We're looking for an experienced Retail Manager to lead our high-performance motorsports shop in Manhattan. You'll be responsible for daily store operations, team management, sales growth, and delivering an outstanding customer experience. What you'll do: – Lead and motivate the sales team – Manage inventory, POS, and supplier coordination – Drive sales and customer satisfaction – Stay up-to-date on motorsports gear and trends – Ensure store standards and brand compliance What we’re looking for: – retail management experience – Strong leadership and communication skills – Knowledge of motorsports culture and products – Availability for weekend shifts – POS and inventory control experience – English proficiency (Spanish a plus)

We’re seeking energetic, confident, and professional Bottle Service Waitresses to join our nightlife team. As a bottle girl, you’ll be the face of our VIP experience—delivering premium bottle service to high-end clientele in a lively, fast-paced environment. Responsibilities: Greet and serve VIP guests with a polished and friendly demeanor Present bottle service with showmanship (sparklers, LED signs, etc.) Upsell bottles, mixers, and high-end packages Ensure tables are clean, stocked, and properly maintained throughout the night Work closely with security and management to ensure guest safety and satisfaction Maintain a professional appearance and adhere to venue dress code Qualifications: Previous hospitality or nightlife experience preferred Excellent communication and customer service skills Must be outgoing, reliable, and able to work late nights Ability to stand for long periods and carry heavy trays Must be 21+ with valid ID

Join the Shiny Nail Art Studio Team! Shiny Nail Art Studio is seeking talented and passionate nail technicians to join our team. We specialize in Russian manicures, smart pedicures, and intricate nail artistry, offering exceptional services in a stylish, clean, and welcoming environment. Why Work With Us? Prime Upper East Side location with convenient access to public transportation Weekends off (Saturday & Sunday) for a great work-life balance Established and loyal clientele who appreciate high-quality nail care Commitment to excellence in nail health, sanitation, and premium products A supportive, professional, and creative team environment Responsibilities: Perform expert manicures, pedicures, and nail art with precision and creativity Maintain the highest standards of hygiene and sanitation Deliver outstanding customer service to ensure client satisfaction If you are a dedicated nail artist looking to grow with a salon that values quality, innovation, and professionalism, we would love to hear from you! Apply today and become part of the Shiny Nail Art Studio team! Job Type: Full-time Pay: $800.00 - $1,200.00 per week Compensation Package: Tips Work Location: In person

Condemi Motor Company is seeking experienced and dedicated auto sales professionals to join our expanding sales team due to an increase in business. With our robust CRM system, we generate thousands of high-quality leads every month, ensuring a steady stream of opportunities for our team. Our dealership boasts high-volume sales and exceptional customer loyalty, creating an environment where success is not just possible but expected. We provide comprehensive tools and resources to help you excel, making our salespeople some of the best compensated in the industry. We have one of the greatest payment plans; 1. Up to 25% in gross commissions per sale 2. Great environment and Friendly staff 3. 5 Days Work Week 4. Salary plus Commission If you are a true EXPERIENCED auto salesperson with a proven track record, high Customer satisfaction indexed results with a professional attitude, this will be a perfect fit for you. Candidates should be self-driven and highly motivated to achieve record-breaking sales. This is a stable role in a well-established dealership with a welcoming, family-oriented environment. Please submit your resume for consideration. Experienced BI-LINGUAL (SPANISH) candidates only please. On interview date please bring; 1. Copy of resume 2. Driver’s License 3. Professional attire, Business Casual

**Location: Brooklyn, NY **Mahfood Supermarket** is looking for an energetic, reliable, and customer-focused individual to join our growing team! If you enjoy working in a fast-paced retail environment and providing excellent service to the community, this is the perfect opportunity for you. Responsibilities: - Assist customers with product inquiries and store navigation. - Handle cash register operations including checkout and returns. - Ensure shelves are fully stocked, organized, and clean. - Receive and sort store inventory deliveries. - Monitor product expiration dates and maintain quality standards. - Collaborate with the store team to ensure smooth daily operations. - Maintain cleanliness and orderliness in all store areas. - Support overall store performance, including sales and customer satisfaction. Qualifications: - Previous retail or supermarket experience required. - Excellent communication and customer service skills. - Ability to work flexible hours, including weekends. - Strong attention to detail and organizational skills. - Ability to lift up to 35 lbs as needed. - Positive attitude and a willingness to learn and contribute to the team. - Availability to work consistently for 5 days a week. Please do not apply if you cannot commit to this schedule. ** Pay Rate: $16–$18/hour (based on experience) **Hours: Approx. 30–40 hours per week If you are motivated, dependable, and ready to be part of a friendly supermarket team, we’d love to hear from you!

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.

Summary: We are seeking a skilled and experienced HVAC Technician to join our team! In this role, you will service, or repair heating and air conditioning systems in residences or commercial establishments. You have experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in efficiently completing customer jobs. A positive attitude is a must! This position is only for EXPERIENCED technician who can work on their own without the need for a senior tech on site. Helpers will not be considered for this position. Responsibilities:  Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants Establish customer rapport to ensure the highest levels of satisfaction Test pipe or tubing joints or connections for leaks, using a pressure gauge or soap-and-water solution Test electrical circuits or components for continuity, using electrical test equipment Repair or replace defective equipment, components, or wiring Qualifications:  Experience as an HVAC service technician or comparable education Valid Drivers License EPA Certification Experience with operation and maintenance of chillers, heat pumps, air handlers, and geothermal systems Ability to climb ladders, crawl, and lift 40 pounds Bright Star Service Benefits:  401(k) Bonus based on performance Company car Competitive salary Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job

Job Overview Modern Age is a forward-thinking longevity and wellness clinic in NYC, dedicated to helping clients look and feel their best at every age. We are a growing startup seeking a customer-centric, proactive Full-Time or Part-Time Front Desk Administrator who shares our passion for wellness, aesthetics, and providing exceptional service. Key Responsibilities: Warmly greet and assist clients, ensuring a seamless and welcoming experience that reflects Modern Age’s commitment to personalized care. Manage scheduling, appointment confirmations, and client communications using platforms like Canvas and Podium. Process payments and manage billing with Stripe, ensuring smooth and secure transactions. Address guest concerns or complaints with professionalism and efficiency. Handle administrative tasks such as filing, correspondence, and maintaining office supplies. Following up with labs orders when necessary. Collaborate with management to streamline front desk operations and improve efficiency as we grow. Stay up-to-date on Modern Age’s services, including Botox, HydraFacials, Microneedling, and other longevity-focused treatments, and products to confidently address client inquiries. Assist with maintaining a calm, organized workspace that enhances the client experience. Qualifications: Previous experience in a med spa, aesthetics, or wellness setting is required. Outstanding customer service and communication skills, with a warm and professional demeanor. Familiarity with platforms such as Stripe, Canvas, and Podium is plus. Excellent time management skills to prioritize tasks effectively. The ability to multitask and prioritize in a fast-paced environment. A proactive mindset with a desire to assist in streamlining operations and enhancing overall client satisfaction. Team player who works well in collaboration with management and supports the vision of Modern Age. What We Offer: An exciting opportunity to be part of an innovative startup at the forefront of longevity and aesthetic care. A positive, supportive work environment focused on professional growth. Competitive hourly wage with room to grow within the company. Discounts on retail and aesthetic services. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 25 – 40 per week Schedule: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

The Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. Key responsibilities are ensuring customer’s satisfaction while being the smiling face that greets and serves the customers quickly and efficiently or a cook who make things happen in the kitchen. Additional Responsibilities: Friendly attitude, great customer service skills Great communication skills Detail oriented with the ability to multitask and prioritize Work effectively and safely in a changing environment Strong verbal and basic math skills Requirements 16 years old or older Legal right to work in the United States Able to lift 10-40 pounds, reach with arms and hands, stand and walk for long period Benefits: We offer: Flexible Schedules Discounted meals Competitive starting pay Cell phone discounts along with several other perks & discounts Paid Time Off Rapid advancement opportunity to a management position Strong charity partnerships within our local communities We value our employees and understand how you make a difference in our restaurants! At Taco Bell, we’ve had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we’ve grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items. Pay: $16.50 / hour Job Type: parttime Education: No education required Work location: On-site

Company: NYC Party Guide Location: New York City (In-Person) Employment Type: Part-Time / Hourly (Compensation Based on Experience) About Us: NYC Party Guide is a leading seasonal event production company known for high-energy, ticketed experiences during holidays like July 4th, Halloween, and New Year’s Eve. We also oversee weekly operations and special events for a growing roster of restaurants, lounges, and bars across NYC. We’re passionate about creating unforgettable nightlife and hospitality experiences. Position Overview: We’re seeking an Event Sales Manager to lead our special events division. This is a hands-on role ideal for a recent graduate or early-career professional with experience or strong interest in nightlife, hospitality, events, sales, or marketing. You'll work across both public and private events, manage sales funnels, and play a key role in our event execution and business development efforts. Key Responsibilities: Oversee and grow the special events division across seasonal and weekly programs. Handle inbound inquiries and proactively generate outbound leads for private and group events. Build and maintain relationships with individual clients, corporate groups, and promotional partners. Attend all major events to ensure client satisfaction and smooth execution. Collaborate closely with venue partners, marketing, and production teams to align on event details. Create customized event proposals, contracts, and timelines for clients. Use event management software (e.g., Triple Seat) to manage bookings, proposals, and communications. Identify strategic opportunities to drive new business and maximize venue utilization. Qualifications: Experience or strong interest in nightlife, hospitality, event planning, sales, or marketing. Familiarity with Triple Seat or similar CRM/event management software is strongly preferred. Ability to draft clear and professional proposals, contracts, and client communications. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Flexible schedule — availability on nights, weekends, and holidays is essential. Bachelor’s degree or recent graduate preferred. Compensation: Hourly pay, based on experience. Performance-based growth opportunities available. How to Apply: Send your resume and a brief introduction and let us know why you’re a great fit for NYC Party Guide and what excites you about this opportunity!

We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.

📌 Women are strongly preferred for this position due to client preferences for residential environments. Requirements: ✅ 1-2 years of residential or professional cleaning experience ✅ Clean background check ✅ Reliable transportation ✅ Willingness to travel throughout Manhattan, Brooklyn, and Queens ✅ Strong attention to detail and a commitment to high standards ✅ Proficient in English for clear communication ✅ Valid legal work documents We’re looking for professionals who take their work seriously and want to be part of a team that values trust, quality, and customer satisfaction. Only serious applicants, please. We look forward to connecting with you!

A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards. Key Responsibilities of a Dunkin' Donuts Manager: Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance. Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory. Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance. Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback. Administrative Tasks: Completing reports, tracking sales, and managing administrative duties. Compliance: Adhering to company policies, labor laws, and industry regulations. Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

Position: Roof Lead (Solar Installer) Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week ;7am - 6pm (some evenings/weekends) NonExempt About the Position Brooklyn SolarWorks is seeking a motivated and self-starting individual to join our growing installer team.The Roof Lead will be responsible for leading teams in the day to day responsibilities for a successful installation. They will ensure the process runs smoothly, and that each team member is aware of their responsibilities and action to take. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: Adhere to and exhibit ideal safety practices, maintaining OSHA compliance. Manage and support the roof team throughout the installation process. Be accountable for all roof related project requirements including safety, structural integrity, water proofing, cleanliness, etc. Review plans/photos/notes of jobs before each job. Be familiar with all roof materials and processes. Make sure all projects are installed according to plan and each team member is actively involved. Assess the job site and roof installation and relieve the team for the day, once the job is shut down cleanly. Take and upload all photos in QB. Process and complete regular and thorough job reports at the end of each day. Carry out additional duties as required by the Manager /VP. Communicate with Customers. Communicate with Project Managers. Have a basic understanding of Quickbase. Help train junior installers. Demonstrate impeccable punctuality. Understand solar process - sale, permitting, install, post install process, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Required Skill Set: Valid NYS Driver’s license is required. A clean driving record is required. 40 hr SST is required. At least 2 years of field experience. Strong knowledge of roof materials, BSW’s systems and processes. Ability to lead a team of 3-5 installers. Strong customer service skills. Strong communication skills. Familiarity with NYC’s relevant restrictions (FDNY, Landmarks, DOB, etc). Comfort with power tools. Ability to lift 50 lbs, stand, walk and climb stairs/ladders. Comfort with heights / ladders. Strong time management and project management skills. Preferred Skill Set: A passion for Brooklyn SolarWork’s mission. Solar equipment and installation experience is preferred. Roofing experience is strongly preferred. Compensation & Mobility Potential: Lead Level compensation: 28-35/hr *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Benefits (Free options are available) Health (HSA), Vision, Dental and Life Insurance 401k (Traditional & Roth) retirement plan + 4% tiered company matching. Transportation perks/benefits Paid Time Off 11 Company Holidays Personal Days Quarterly Profit-Sharing for eligible employees Free Employee Assistance Program Commuter Travel Benefits Occasional Company provided snacks and lunches Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 2)- Hire is made. Remote Status Travel % Not Applicable 90% Work from home is available (if applicable) post probationary period (3 months). _______________________________________________________________________ About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards 2023-24, Solar Power World’s Top Contractors 2024, Forbes Home’s Best Solar Companies in New York 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey 97% reported having a positive working relationship with coworkers 92% reported they would recommend this company as a good place to work 92% reported being treated respectfully and fairly

This position is GUEST FACING. We are on the hunt for an experienced line cook to join our talented team and help prepare meals according to our standard recipes. This position is a hybrid position in which you will also work in the back of house prepping for service on some days. Your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. This position is customer facing and you will be taking orders and fulfilling them. The ideal candidate is high energy, friendly, and loves engaging with customers. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth. Line Cook Responsibilities: Ensuring the preparation station and the kitchen are set up and stocked. Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces. Reporting to the executive chef and following instructions. Making sure food preparation and storage areas meet health and safety standards. Cleaning prep areas and taking care of leftovers. Stocking inventory and supplies. Cooking menu items with the support of the kitchen staff.

**Fluent in Spanish** A Sales Representative at Metro by T-Mobile is responsible for providing excellent customer service, assisting customers with selecting the best wireless plans, devices, and accessories to meet their needs. This role involves engaging with customers to explain products, answer questions, and process sales transactions. Sales Representatives also handle account activations, troubleshoot issues, and ensure customer satisfaction, all while meeting or exceeding sales goals. Strong communication skills and a customer-focused approach are key to success in this fast-paced, dynamic retail environment.

Job Overview We are seeking a friendly and efficient Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in providing outstanding guest services, ensuring customer satisfaction, and contributing to a positive atmosphere within the restaurant. You will be responsible for taking orders, serving food and beverages, and upselling menu items to enhance the dining experience. Duties - Greet guests warmly and present menus in a friendly manner. - Take accurate food and beverage orders using a point-of-sale system or cash register. - Provide recommendations on menu items and upsell specials to maximize sales. - Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation. - Monitor guest satisfaction throughout their meal and address any concerns promptly. - Maintain cleanliness and organization of the dining area, including resetting tables for new guests. - Adhere to food safety regulations and guidelines during food preparation and service. - Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests. - Process payments accurately and efficiently at the end of each meal service. - Qualifications - Previous experience in the food service industry is preferred but not required. - Strong guest service skills with a focus on creating a welcoming environment. - Basic math skills for handling cash transactions and processing payments. - Knowledge of food safety practices is a plus. - Ability to work in a fast-paced environment while maintaining attention to detail. - Excellent communication skills, both verbal and written. - A passion for culinary arts and an interest in upselling menu items is highly desirable. - Flexibility to work various shifts, including evenings, weekends, and holidays as needed. - Join our team as a Server where you can showcase your culinary knowledge, enhance your sales skills, and provide memorable experiences for our guests! WALK IN INTERVIEWS AVAILABLE!!!

This is a full-time on-site role for Sales Consultant. This role is located in New York, NY. The sale consultant will be responsible for daily sales consulting activities, ensuring customer satisfaction, maintaining effective communication with clients, and delivering exceptional customer service. The sales consultant will also work closely with clients to provide consulting services that meet their business needs.

Job Summary We are seeking a motivated and dynamic Insurance Agent to join our team. The ideal candidate will be responsible for providing exceptional service to clients while promoting and selling various insurance products. This role requires strong communication skills, the ability to analyze client needs, and a proactive approach to sales. The Insurance Agent will work closely with clients to understand their insurance requirements and offer tailored solutions. Responsibilities Engage in telemarketing efforts to reach potential clients and promote insurance products. Analyze client needs and recommend appropriate insurance coverage options. Conduct outside sales activities, including client meetings and presentations, to drive new business. Negotiate terms of insurance policies with clients to ensure satisfaction and compliance with regulations. Provide guidance on benefits administration and assist clients in understanding their policy details. Maintain up-to-date knowledge of industry trends, regulations (including HIPAA), and product offerings. Build and maintain strong relationships with clients through excellent customer service and follow-up communications. Collaborate with team members to achieve sales targets and enhance overall business performance. Requirements Previous experience in insurance sales or a related field is preferred. Strong telemarketing skills with the ability to engage potential clients effectively. Bilingual or multilingual skills are a plus, enabling communication with a diverse clientele. Excellent analytical skills to assess client needs accurately. Proven negotiation abilities to secure favorable terms for clients. Experience in retail sales or outside sales is advantageous. Knowledge of benefits administration is beneficial but not required. A valid insurance license may be required based on state regulations. Join our team as an Insurance Agent and play a crucial role in helping individuals protect their assets while growing your career in a rewarding environment! Job Type: Full-time Pay: $60,000.00 - $275,000.00 per year Supplemental Pay: Bonus opportunities Commission pay Work Location: Remote

Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required

Job description Overview The Front of House Team Member, Cashier's responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations. ResponsibilitiesWelcoming new and repeat guests every visit Be knowledgeable of all menu items to make meal suggestions and answer questions Verify each guest order for accuracy, manage "to-go" orders, process POS transactions and follow cash handling procedures Operate cash register and must be able to count money and give change correctly Count register before and after each shift with management to ensure no shortage or overage Assist with front line preparation procedures such as packaging Ensure customer satisfaction by providing quick, efficient service and quality products Must be able to work with others and communicate effectively in a busy restaurant environment