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Job DescriptionBenefits: • 401(k) matching, • Free uniforms, • Health insurance JOB SUMMARY This position performs service, repair, and maintenance on HVAC systems in a residential home. JOB DUTIES • Services, maintains, and repairs residential and light commercial HVAC systems, • Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs, • Always maintains a neat work area and inspects that area for cleanliness after completion of each job, • Conveys a safety-conscious attitude, both on the job and while driving, • Wears floor savers while in the clients home, • Maintains company vehicle, ensuring that it is always clean on both the inside and the outsideMINIMUM REQUIREMENTS, • High school diploma or equivalent, • Must have prior, successful experience as a Technician in the HVAC industry, • NATE certification preferred, • Must display strong communication skills and technical competence, • Ability to pass a thorough background check and drug screen, • Clean driving record

Job Description Level 2–3 Technician Location: Greenvale, NY Type: Full Time — Onsite Compensation: $75,000 – $90,000 (based on experience & certifications) About the Role A leading managed IT services provider is seeking a technically skilled and customer-focused Level 2–3 Technician to join their Greenvale headquarters. This role is ideal for someone who enjoys tackling complex technical issues, supporting a wide range of environments, and contributing to long-term process improvements. You’ll serve as a primary escalation point while working onsite in Greenvale and visiting client locations across Nassau, Suffolk, and NYC. Key Responsibilities • Serve as the primary escalation resource for complex technical issues., • Take full ownership of escalated tickets from intake to resolution, ensuring clear communication and timely follow-through., • Troubleshoot and support Windows desktop/server environments, Microsoft 365, networking issues (VLANs, switching, VPN, firewall), and security tools., • Perform root-cause analysis and implement long-term corrective solutions., • Document all steps, findings, and resolutions in the company’s ticketing system., • Update internal knowledge base content and troubleshooting procedures., • Communicate technical concepts clearly to clients and internal teams., • Participate in customer meetings as a technical subject-matter resource., • Strong knowledge of Windows desktop and server environments., • Experience with Microsoft 365, Exchange Online, SharePoint, and Intune., • Familiarity with ThreatLocker, Huntress, ConnectSecure, and other security platforms., • Experience troubleshooting networking issues (VLANs, VPN, firewall, switching)., • Understanding of backup and disaster recovery systems., • Interest in long-term technical growth., • Experience performing root-cause analysis and implementing long-term improvements., • Certifications that help you stand out (not required):, • Microsoft AZ-104, AZ-800, MD-102, SC-300, • Cisco CCNA or equivalent, • SonicWall SNSP or Fortinet NSE 5, • VMware VCP, • Enjoy solving complex problems and learning new technologies., • Work well independently and as part of a collaborative team., • Communicate clearly with both technical staff and end users., • Are organized, detail-oriented, and committed to documentation.

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To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Work closely with your t

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a