336 Best customer service lead Jobs in Union, NJ (July 2025)

We are seeking a dynamic and experienced General Manager to lead the opening and operation of our new restaurant. You will be responsible for overseeing all daily operations, ensuring an exceptional customer experience and meeting quality standards. Main Responsibilities: - Coordinate and direct the opening and closing of the restaurant, including hiring and training staff. - Manage daily operations: kitchen, customer service, inventory, and finances. Ensure compliance with hygiene, safety, and local regulations. - Implement the existing menu, optimizing processes for efficiency and quality. - Develop strategies to attract and retain customers. - Manage budgets, suppliers, and financial reports. - Resolve operational issues and maintain a positive work environment. Requirements: - Previous experience as a manager in a restaurant or similar business. - Leadership and team management skills. - Knowledge of cost control and inventory management. - Excellent communication and conflict resolution skills. - Flexible hours, including weekends. Does this description seem fine to you, or do you have any adjustments you'd like, such as specific requirements or tone?

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Bassi Management Group

- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner. - Ensure all logistics activities accurately reflect the actual times the work transpired. - Understand all customer requirements and implement plans to meet service expectations. - Be familiar with the geographic service areas and the industry-standard rates applicable to each. - Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information. - Source new customers by developing leads and cold-calling potential clients. - Create, develop, and maintain strong business relationships with customers. - Continuously increase and maintain an understanding of current market conditions and business trends. - Manage and negotiate rates based on current market demand. - Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. - Proficient in Excel, Microsoft Office products, and transportation industry software. - Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed. - A confident, self-directed individual who can identify and resolve problems independently. - Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders. - A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized. Why Choose Drivo Rent A Car? Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Candidates’ ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Excellent training sessions are provided What you will do: Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants. Provide excellent customer service in all customer contact situations Meet all sales and service standards Complete administrative tasks including daily lists to assist the office Assist branch with returning and turnaround of vehicles as needed Perform other job duties as assigned to meet the business needs High performance will lead to job promotion and pay raise. About you: High school diploma or GED Minimum 1-year customer service or sales experience Must have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to follow defined service and sales processes Must be willing to wear company uniforms Ability to communicate in English, speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations. Flexible schedule Job Type: Full-time Salary: From $18.00 - $20.00 per hour + Commissions up to $3000 per month Expected hours: 40 per week

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Bora Bora Smoothie Cafe - Staten Island Hylan Blvd

Drinks maker (smoothies and acia)

1 month ago

$16.5–$20 hourly

Full-time

Bulls Head, Staten Island

Job Title: Crepes Maker Location: Bora Bora Smoothie Cafe - Staten Island Richmond ave Position Type: Full-Time/Part-Time About Us: At Bora Bora Smoothie Cafe - Staten Island Hylan Blvd, we specialize in crafting delicious and beautifully presented crepes that delight our customers. We’re dedicated to using high-quality ingredients and providing a warm, welcoming atmosphere for our guests. Role Overview: As a Crepes Maker, you will be responsible for preparing a variety of sweet and savory crepes to order. Your expertise and creativity will help us deliver exceptional dishes that enhance our menu and attract new customers. Key Responsibilities: Crepe Preparation: Prepare and cook crepes according to our recipes and presentation guidelines. Ensure each crepe meets our quality standards for taste and appearance. Customer Interaction: Take orders and interact with customers to understand their preferences and special requests. Provide recommendations and answer questions about the menu. Menu Development: Assist in developing new crepe recipes and seasonal specials. Experiment with flavors and ingredients to keep our menu exciting and innovative. Quality Control: Monitor the quality and consistency of crepes. Make adjustments to cooking techniques and recipes as needed. Sanitation and Safety: Maintain a clean and organized kitchen area. Follow all food safety and hygiene procedures to ensure a safe working environment. Inventory Management: Keep track of ingredient levels and assist with ordering supplies. Ensure proper storage and handling of ingredients. Qualifications: Previous experience as a crepe maker or in a similar role is preferred but not required. Strong passion for cooking and attention to detail. Excellent customer service skills and the ability to work well in a team. Ability to handle a fast-paced environment and multitask effectively. Flexibility to work various shifts, including weekends and holidays.

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