377 Best customer service lead Jobs in Clifton, NJ (July 2025)

- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner. - Ensure all logistics activities accurately reflect the actual times the work transpired. - Understand all customer requirements and implement plans to meet service expectations. - Be familiar with the geographic service areas and the industry-standard rates applicable to each. - Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information. - Source new customers by developing leads and cold-calling potential clients. - Create, develop, and maintain strong business relationships with customers. - Continuously increase and maintain an understanding of current market conditions and business trends. - Manage and negotiate rates based on current market demand. - Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. - Proficient in Excel, Microsoft Office products, and transportation industry software. - Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed. - A confident, self-directed individual who can identify and resolve problems independently. - Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders. - A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.

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MasterSales America

Outside Sales Representative

📌 Job Title: Outside Sales Representative 📌 Company: MSA 📌 Location: Paterson, Newark, North Bergen, NJ 📌 Company Address: North Bergen, NJ 07047 🔹 About Us: MSA is a growing distribution company providing high-quality products to supermarkets, restaurants, and local businesses in New Jersey. We pride ourselves on excellent customer service and building long-term relationships with our clients. 🔹 Position Summary: MSA is seeking motivated, results-driven Outside Sales Representatives to grow our customer base and maintain strong relationships with existing clients. This role involves visiting potential and current customers, presenting our products, and closing sales. 🔹 Key Responsibilities: Develop and maintain strong relationships with supermarkets, restaurants, and other clients in Paterson, Newark, North Bergen, and surrounding areas. Identify new business opportunities and generate leads. Conduct face-to-face meetings to present products and solutions. Negotiate pricing and close sales deals. Provide outstanding customer service and ensure client satisfaction. Meet or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information. 🔹 Requirements: Proven outside sales experience preferred (food service industry a plus). Strong communication and negotiation skills. Self-motivated, goal-oriented, and able to work independently. Valid driver’s license and reliable vehicle. Bilingual (Spanish/English) is a plus. 🔹 What We Offer: Competitive base salary plus commission structure. Fuel allowance and expense reimbursement. Ongoing training and support. Opportunities for career growth within MSA.

"Jersey Mike's "A Sub Above" We understand that it all starts with a winning team of individuals who are fun, personable, positive and eager to learn team players who take pride in what they do. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes, we would love to speak with you about joining our team! This position pays an hourly wage plus tips! A Shift Leader is responsible for supporting the management team This includes Producing high quality food Delivering the Jersey Mike's experience Developing others for career growth Enforcing policies and procedures Maintaining the cleanliness and proper sanitation practices A Shift Leader is expected to Work 35-40 hours per week Have reliable transportation Communicate with management team of any issues they are having Work in a fast-paced team driven atmosphere Provide an exceptional experience to all customers Perform all tasks related to opening and closing of store Have comprehensive knowledge of operational checklists Manage and lead crew of 2 to 5 people per shift Qualifications For The Job 1 Year QSR experience preferred Serve Safe Certification - Food Handler a plus Ability to stand for long periods of time Ability to lift up to 50 lbs. Benefits Opportunity to grow within the company! Competitive hourly wage + $2-3 hourly tips 401K plan with company matching program for 21+ employees Referral bonus program of $200 per employee Paid training Free employee meal and discounts! Prospect Capital Restaurants provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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