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Customer service supervisor jobs in Bergenfield, New JerseyCreate job alerts

  • Front Desk Coordinator
    Front Desk Coordinator
    5 days ago
    $18 hourly
    Full-time
    Kingsbridge, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Full-Time, Monday - Friday, 8am - 4:30pm, • Part-Time, Tuesday-Friday 1pm-7:30pm & Saturday 8am-1pm Pay: $18 per hour

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  • Bookkeeper
    Bookkeeper
    13 days ago
    $32–$40 hourly
    Full-time
    Ridgefield

    Date posted: January 31, 2026 Pay: $32.00 - $40.00 per hour Job description: Office Manager / Bookkeeper Position Bergen County HVAC company is looking for a full time HVAC Office Manager and Bookkeeper who oversees daily administrative operations and financial records, combining scheduling, customer service, and accounting duties. This position would oversee different departments in the company and meet with the owner to go over reports and all numbers associated with projects and also with profitability of the company. Responsibilities: ● Scheduling & Dispatching: Coordinating field technicians, managing service calendars, and updating job tickets. ● Customer Service: Handling incoming client inquiries, scheduling service calls, and managing complaints. ● Have the ability to work with customers and employees. Relay accurate information to technicians, ensuring proficient, quality customer experiences ● Records Maintenance: Maintaining accurate service histories, client databases, and inventory tracking. ● Workflow Coordination: Overseeing daily office staff and improving administrative processes. ● Accounts Payable/Receivable: Processing vendor invoices, managing subcontractor payments, and invoicing customers for completed jobs. ● Accurately process financial transactions and pay invoices in a timely manner ● Managing weekly payroll with our software and maintaining employee records. ● Financial Reporting: Preparing financial statements, performing month-end close, and reconciling bank accounts. ● Reporting & Compliance: Assisting with tax preparation (sales tax, etc.) and maintaining compliance with insurance/licensing. Requirements & Qualifications: ● Software Proficiency: High-level expertise in QuickBooks and MS Office Suite (Excel). ● Experience: Proven experience in both office management and bookkeeping, ideally in a HVAC, Electrical or construction company field. Three years of prior bookkeeping experience ● Skills: Strong communication, organizational, and multitasking abilities. ● Education: Bachelor degree in business administration or accounting or finance is often preferred, but not always required. Compensation will be based on experience and knowledge Benefits: Paid time off Tuition reimbursement Work Location: In person

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    14 days ago
    Full-time
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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  • Sales Support Specialist
    Sales Support Specialist
    23 days ago
    Full-time
    South Side, Mount Vernon

    Logotags, a well-established, continually growing full-service promotional company, is looking for a highly energetic and organized professional to join our team! As a Sales Support Specialist, you will play a key leadership role as part of our growing sales team, managing administrative tasks, and ensuring smooth day-to-day operations. This position requires multitasking, attention to detail, and strong communication skills. Prior business, customer service, or management experience is a plus. Responsibilities: Maintain an organized and accessible file system for administrative and sales professionals. Handle all administrative duties for the organization, including email correspondence and document management. Follow up with clients for administrative purposes. Provide administrative assistance to executives and management team members as required. Data entry Create and process sales orders promptly and accurately. Communicate regular updates to supervisors. Customer portal management Qualifications & Requirements: Four-year college degree required BS or BA. Excellent communication skills, including strong writing, verbal, and phone skills. Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience with creative and design software, such as Canva, Adobe Suite (Photoshop, Illustrator, Acrobat), and Paint. Ability to manage a high volume of emails and prioritize tasks efficiently. Highly organized with strong attention to detail. Energetic and passionate about providing outstanding support IN A TEAM ENVIROMENT Prior business, manufacturing, customer service, or management experience is a plus. Benefits: 401(k) Safe Harbor Plan Health benefits Opportunities for growth within the company If you thrive in a fast-paced environment and enjoy supporting a dynamic sales team, we’d love to hear from you!

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  • Restaurant Manager
    Restaurant Manager
    1 month ago
    $30–$35 hourly
    Full-time
    Manhattan, New York

    We are seeking an experienced and dynamic Restaurant Manager to lead our team in delivering exceptional dining experiences. The ideal candidate will possess strong management skills, a passion for food service, and a comprehensive understanding of restaurant operations. This role involves overseeing daily restaurant functions, ensuring excellent customer service, managing staff, and maintaining high standards of food safety and quality. The Restaurant Manager will play a pivotal role in fostering a positive work environment and driving the success of our establishment. Responsibilities Oversee daily restaurant operations, including food preparation, service, and cleanliness Manage staff scheduling, training, and development to ensure efficient team performance Supervise food handling, safety protocols, and ensure compliance with health regulations Handle cash transactions and POS system. Control inventory levels, order supplies, and manage food and beverage costs effectively Ensure high standards of customer service are maintained at all times Lead shift management, including opening and closing procedures Monitor restaurant performance metrics to achieve operational goals Maintain a welcoming environment that reflects hospitality excellence Willing to make pizza and prep if needed Experience Proven management experience in quick service & fast food restaurants or casual dining environments Extensive background in food service management, including supervising teams, marketing and sales Familiarity with POS systems; cash handling experience required Experience in inventory control, budgeting, and cost management within the food industry Prior experience in fine dining or hospitality management is a plus Strong leadership skills with the ability to train & develop staff effectively Knowledge of food safety standards, culinary practices, and kitchen management Demonstrated ability to handle customer service issues professionally and efficiently Previous experience with shift management in a restaurant setting is highly desirable This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in a fast-paced environment while ensuring operational excellence. We value leadership, innovation, and a passion for delivering memorable dining experiences. Job Type: Full-time Pay: $30.00 - $35.00 per hour Benefits: Employee discount Work Location: In person

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  • Assistant Manager
    Assistant Manager
    21 days ago
    $17–$20 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As an Assistant Manager, you will play a critical leadership role in driving daily operations, team performance, and guest satisfaction. You’ll lead by example — ensuring food quality, food safety, operational excellence, and strong team culture throughout every shift. You will oversee both back-of-house and front-of-house operations, support staff development, manage inventory and labor, and ensure compliance with NYC health regulations. This is a hands-on leadership position where you are actively coaching, solving problems, and elevating performance in real time. The Assistant Manager ensures the quality, safety, and consistency of Adobo’s food every day while inspiring Crew members and creating an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Leadership & Operations Lead and supervise daily restaurant operations. Support hiring, onboarding, and training of Crew members. Coach and develop team members into future leaders. Manage shift execution, ensuring smooth service flow. Maintain strong communication between front-of-house and back-of-house teams. Food Quality & Safety Ensure all food meets Adobo’s high standards. Enforce NYC food safety and sanitation guidelines. Monitor food handling, storage, and FIFO inventory rotation. Complete required temperature logs, safety checklists, and compliance documentation. Maintain an “A” grade standard at all times. Inventory & Cost Control Oversee stocking, ordering, and waste management. Monitor food costs and labor to meet performance targets. Ensure kitchen equipment is properly maintained and coordinate repairs when needed. Guest Experience Resolve guest concerns professionally and efficiently. Maintain a positive, welcoming dining environment. Lead by example in hospitality and service excellence. WHAT YOU’LL BRING TO THE TABLE Valid NYC Food Protection Certificate (REQUIRED). Must be 21 years or older. Prior management or supervisory experience in a restaurant environment. Strong understanding of food safety, sanitation, and NYC health regulations. Ability to lead, motivate, and hold team members accountable. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Ability to work nights, weekends, and holidays as needed. Passion for fresh, flavorful food and operational excellence. WHAT’S IN IT FOR YOU Competitive pay. Performance-based growth opportunities. Flexible scheduling. Free meals during your shift. Leadership development — many of our General Managers started in leadership support roles. A supportive team environment where your leadership truly matters.

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