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  • General Manager
    General Manager
    8 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Shift Leader
    Shift Leader
    12 days ago
    $20–$23 hourly
    Part-time
    Melrose, The Bronx

    Join our team as a Shift Leader, where you will play a crucial role in overseeing daily restaurant operations and ensuring an exceptional experience for every guest. This leadership position offers an exciting opportunity to develop your management skills while making a tangible impact on guest satisfaction within a fast-paced environment. Key Responsibilities: • Supervise and coordinate all daily restaurant activities during your shift, ensuring team members deliver excellent customer service and adhere to company standards., • Manage inventory control by monitoring stock levels., • Operate POS systems, specifically TOAST POS, for accurate order processing, cash handling, and transaction reconciliation., • Ensure the cleanliness and organization of both kitchen and front-of-house areas, supervising food production and catering orders as needed., • Promptly and effectively handle customer inquiries or complaints to resolve issues and maintain a positive dining atmosphere., • Assist with essential shift management tasks, and ensuring compliance with health regulations. Qualifications: • Proven experience in a supervisory or management role within the food service industry., • Extensive knowledge of , kitchen management, and food safety standards., • Hands-on experience with Toast POS systems for efficient transaction processing., • A strong background in customer service, preferably within fast-food or hospitality settings., • Experience in inventory control, cash handling, and food production is highly desirable., • Prior involvement in restaurant management roles, including shift management or assistant manager positions, is preferred., • Associate degree (Required)., • Minimum of 1 year of experience in quick service & fast food restaurants (Required)., • English language proficiency (Required)., • Must possess a Food Handlers permit for New York State (Required)., • Availability for both Day and Night Shifts (Required)., • This is an in-person position. Benefits: • Employee discount, • Paid training

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  • Tax Program Director
    Tax Program Director
    12 days ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Shift Leader
    Shift Leader
    2 months ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Management experience is required Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

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  • National Distribution Manager
    National Distribution Manager
    5 hours ago
    $80000–$90000 yearly
    Full-time
    Moonachie

    Reports to: Director of Distribution With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The National Distribution Manager is responsible for overseeing end-to-end distribution operations ensuring timely, cost-effective, and compliant movement of goods from manufacturing and co-packing facilities to customers, distribution centers, and Franchise partners. This role leads to distribution strategy, 3PL management, and continuous improvement initiatives while maintaining the highest standards of food safety, quality, and service. The role partners cross-functionally with Procurement, Manufacturing, Quality, and Finance to support service level targets, cost controls, and growth initiatives. KNOWLEDGE AND RESPONSIBILITIES Freight & Transportation Management • Lead all inbound and outbound transportation activities, including TL, LTL, drayage, and refrigerated freight, • Manage relationships with 3PLs, carriers, and freight brokers, • Negotiate carrier contracts, rates, and service-level agreements to meet cost and service objectives, • Monitor freight spending, lane performance, accessorial, and carrier compliance, • Develop contingency plans for capacity constraints, weather disruptions, and peak seasons, • Collaborate with transportation and logistics teams to optimize outbound and inter-facility shipments, • Support distribution network design, including DC footprint, capacity planning, and lane optimization, • Identify cost-reduction opportunities while maintaining service and product integrity Food Safety, Quality & Compliance • Ensure compliance with FDA, USDA, and customer requirements, • Maintain cold-chain integrity and temperature control standards throughout transportation and storage, • Lead root cause analysis for freight-related quality issues and corrective actions Cost Control & Continuous Improvement • Assist with transportation and distribution budgets, forecasts, and KPIs, • Drive continuous improvement initiatives to reduce freight costs, damages, and lead times, • Implement routing guides, mode optimization, and network design improvements, • Track and report metrics such as freight cost and damage rates Systems & Analytics • Lead the use and optimization of TMS, WMS, ERP, and freight audit/payment systems, • Analyze data to identify trends, risks, and opportunities for improvement, • Support system implementations, integrations, and upgrades Leadership & Cross-Functional Collaboration • Support and develop a team of logistics and distribution professionals, • Establish performance goals, coaching, and succession planning, • Partner with Quality Control, Operations and Finance to support customer requirements and margin goals, • Act as escalation point for service failures and customer-impacting issues, • Other duties, as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in supply chain, or related field, • At least 5+ years of progressive experience in frozen food distribution or cold-chain logistics, • At least 5+ years managing multi-site, multi-region distribution operations, • Deep knowledge of frozen cold-chain requirements and global food safety regulations, • Experience with global trade compliance and customs processes, • Advanced WMS and ERP experience (SAP, Oracle, Manhattan, Blue Yonder, NetSuite), • International logistics and trade compliance, • Operational excellence on a scale, • Financial and cost-to-serve optimization, • Strong people leadership across cultures, • Risk management and resilience planning, • Regular presence in frozen warehouse environments (freezer conditions), • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Line Cook/Prep Cook/Cashier
    Line Cook/Prep Cook/Cashier
    2 months ago
    Full-time
    Paramus

    A Team Member is responsible to prepare quality food that tastes great and is consistent from day to day and follows Wingstop operational standards requirements. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! ESSENTIAL DUTIES AND RESPONSIBILITIES: Guest Experience: Must have an outgoing and positive attitude in dealing with guests. Ensure that each guest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure that we provide a quality product to all guests with quick and friendly service. Immediately notify the Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a positive attitude. Team Oriented: Must work well with others and support the Wingstop Team. Immediately notify the Manager of all safety, sanitation or employee issues. Must have a proven ability to work well under pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to assist all other positions when necessary. Process Compliance: Ensure the safe handling procedures are followed at all times. Must have up-to- date knowledge of all product and procedural changes. Responsible for opening and/or closing the restaurant. Must be able to practice safe cooking procedures. Must quickly scan and comprehend the order tickets. Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order, portion them out to the correct sauce bowls, and cook and prepare them in the proper fryers and baskets. Must be able to accurately coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer. Must be able to Sauce, Season and package all orders according to Wingstop standards. Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment. Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products. Keep the interior and exterior of the restaurant clean and staged. ESSENTIAL SKILLS:  Guest service mentality; has a genuine desire to serve the customer  Maintains a calm, tactful demeanor when dealing with difficult situations  Manages multiple projects and timelines with a sense of urgency and follow through  Well organized and detail oriented  Ongoing learner; exhibits insatiable curiosity and an interest in self improvement  Has an outgoing personality  Strong work ethic  Other duties as assigned EDUCATION AND WORK EXPERIENCE REQUIREMENTS:  High School diploma preferred  Some hospitality experience preferred  Maintains regular and predictable attendance  Must be 16 years or older  Must have reliable transportation P HYSICAL REQUIREMENTS: NP Not Present O Occasional (Up to 25% of time) F Frequent (26%-74% of time) C Constant (75% or more of time) Check All That Apply References Requirements NP O F C Standing/Walking: Remaining on one’s feet in an upright position at a workstation or moving about in x a work area. Sitting: Remaining in a normal seated position. x Carrying: Moving an object usually by holding it in X hands or arms, or on shoulders. Lifting: Raising an object from one level to another X with hands or arms and/or shoulders, back and legs Pushing/Pulling: Exerting force upon an object so X that object moves away from/towards the force. Travel: Requires traveling outside geographic area. x X Stooping; Bending body downward and forward by X bending spine at waist. Bending: Bending knees to come to rest on knees X or knee. Reaching; Extending hands or arms in any x direction. Handling; Seizing, holding, grasping, turning or x otherwise performing precision work with hands. Bending/Twisting; Continual intermittent twisting of x the spine. Talking; Expressing or exchanging ideas by means x of the spoken work. Hearing; Receiving detailed information through x oral communication. Vision; Clarity of vision at near or far distances. x Computer usage or other special equipment x operated. Job Type: Full-time Pay: $16.00 - $16.50 per hour People with a criminal record are encouraged to apply Work Location: In person

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