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Customer service supervisor jobs in Bergenfield, New JerseyCreate job alerts

  • Restaurant Manager
    Restaurant Manager
    17 hours ago
    $30–$35 hourly
    Full-time
    Manhattan, New York

    We are seeking an experienced and dynamic Restaurant Manager to lead our team in delivering exceptional dining experiences. The ideal candidate will possess strong management skills, a passion for food service, and a comprehensive understanding of restaurant operations. This role involves overseeing daily restaurant functions, ensuring excellent customer service, managing staff, and maintaining high standards of food safety and quality. The Restaurant Manager will play a pivotal role in fostering a positive work environment and driving the success of our establishment. Responsibilities Oversee daily restaurant operations, including food preparation, service, and cleanliness Manage staff scheduling, training, and development to ensure efficient team performance Supervise food handling, safety protocols, and ensure compliance with health regulations Handle cash transactions and POS system. Control inventory levels, order supplies, and manage food and beverage costs effectively Ensure high standards of customer service are maintained at all times Lead shift management, including opening and closing procedures Monitor restaurant performance metrics to achieve operational goals Maintain a welcoming environment that reflects hospitality excellence Willing to make pizza and prep if needed Experience Proven management experience in quick service & fast food restaurants or casual dining environments Extensive background in food service management, including supervising teams, marketing and sales Familiarity with POS systems; cash handling experience required Experience in inventory control, budgeting, and cost management within the food industry Prior experience in fine dining or hospitality management is a plus Strong leadership skills with the ability to train & develop staff effectively Knowledge of food safety standards, culinary practices, and kitchen management Demonstrated ability to handle customer service issues professionally and efficiently Previous experience with shift management in a restaurant setting is highly desirable This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in a fast-paced environment while ensuring operational excellence. We value leadership, innovation, and a passion for delivering memorable dining experiences. Job Type: Full-time Pay: $30.00 - $35.00 per hour Benefits: Employee discount Work Location: In person

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  • Shift Leader
    Shift Leader
    19 days ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

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  • Office Manager
    Office Manager
    19 days ago
    $50000–$55000 yearly
    Full-time
    Englewood

    Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Direct customer inquiries to appropriate team members., • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Experience working with a sales team is a plus but not required., • Full-time position., • Monday – Friday, 9:00 AM to 6:00 PM

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  • Medical Assistant
    Medical Assistant
    1 month ago
    $17–$19.5 hourly
    Part-time
    Morrisania, The Bronx

    Job Title: Medical Assistant / Medical Receptionist Location: RH Medical Urgent Care Employment Type: Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/ Medical Receptionist to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations and more Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Ensure infection control and cleanliness of medical equipment and work areas., • Medical Receptionist / Administrative Duties:, • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary., • Able to give detail task to Supervisors. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment., • Responsible with maintaining work attendance. Working Conditions: • Fast-paced urgent care environment., • Evening, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Paid time off and holidays., • Opportunities for professional development and growth., • 401K

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  • Dog bather
    Dog bather
    2 months ago
    Full-time
    Ridgefield

    Join our dynamic team as a Dog Bather, where your passion for animals and dedication to pet care will shine! In this lively role, you will be responsible for providing exceptional grooming and bathing services to dogs of all sizes and breeds, ensuring they look and feel their best. Your energetic approach and attention to detail will help create a positive experience for both pets and their owners. This paid position offers an exciting opportunity to develop your skills in animal handling, pet grooming, and customer service within a supportive environment committed to animal well-being. Duties Safely bathe, dry, brush, and groom dogs using appropriate techniques and equipment Assist with dog handling and restraint during grooming procedures to ensure safety for pets and staff Perform basic pet care tasks such as ear cleaning, nail trimming, and coat brushing Maintain cleanliness of grooming stations, tools, and bathing areas in accordance with health standards Monitor dogs for signs of stress or discomfort and communicate any concerns to supervisors or veterinary staff Support pet owners by providing information on grooming routines and pet care tips Assist with additional animal handling duties as needed, including kennel cleaning or light veterinary support tasks Qualifications Prior experience in pet grooming or dog handling is highly preferred Knowledge of animal handling techniques, including restraint and safety protocols Experience working with animals in veterinary clinics, veterinary technician roles, or as veterinary assistants is advantageous Familiarity with pet grooming tools and procedures such as bathing, brushing, trimming, and nail clipping Strong customer service skills with the ability to communicate effectively with pet owners Ability to lift heavy objects (heavy lifting) safely when handling large dogs or equipment Animal care experience including kennel work or pet sitting is a plus Basic understanding of veterinary practices or veterinary experience is beneficial Join us in creating happy, healthy pets while advancing your career in animal care! We are dedicated to fostering a lively work environment where your enthusiasm for animals makes a real difference. All positions are paid, reflecting our commitment to valuing every team member’s contribution. Job Types: Full-time, Part-time, Temporary Pay: $100.00 - $600.00 per week Benefits: Flexible schedule Work Location: On the road

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  • Support Engineer
    Support Engineer
    2 months ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Property Manager
    Property Manager
    19 days ago
    Full-time
    Fort Lee

    Job Title: Property Manager (Residential & Commercial Real Estate) Location: Fort Lee, NJ Job Type: Full-time Job Description: We are seeking a motivated and experienced Property Manager to oversee the daily operations of our portfolio of residential and commercial real estate properties in Fort Lee, NJ. The ideal candidate will have 2-3 years of property management experience, a customer-focused approach, and a strong knowledge of New Jersey real estate laws. This role involves managing tenant relations, property maintenance, leasing, and ensuring that properties operate efficiently and profitably. Key Responsibilities: • Property Oversight: Manage day-to-day operations of both residential and commercial properties, ensuring properties are well-maintained and tenant issues are addressed promptly and professionally., • Tenant Relations: Serve as the primary point of contact for tenants, addressing inquiries, concerns, and complaints. Handle lease renewals, evictions, and manage lease agreements., • Lease Management: Oversee the execution of lease agreements, ensuring all terms are met. Monitor rent collections and work with the bookkeeper to address delinquent accounts., • Maintenance & Repairs: Coordinate and manage property maintenance, repairs, and inspections for both residential and commercial properties. Ensure compliance with safety and local regulations., • Vendor Management: Work with contractors and vendors for services such as landscaping, cleaning, security, and repairs. Negotiate contracts to ensure cost-effective services., • Financial Oversight: Collaborate with the bookkeeper to ensure accurate billing, rent collection, and financial reporting. Assist in preparing property budgets and monitoring expenses., • Marketing & Leasing: Advertise vacant properties, conduct property showings, and manage the leasing process to ensure properties are filled promptly. Set competitive rental rates., • Compliance & Regulations: Ensure properties comply with New Jersey state laws and local regulations, including landlord-tenant laws, and maintain up-to-date knowledge of changes in real estate regulations., • Reporting: Provide regular updates to ownership or senior management on property performance, occupancy rates, maintenance issues, and tenant feedback., • 2-3 years of experience in property management, with a proven track record of managing both residential and commercial real estate properties., • Knowledge of New Jersey real estate laws, including landlord-tenant laws and local regulations., • Experience using AppFolio or other property management software is preferred., • Strong communication and interpersonal skills, with the ability to effectively interact with tenants, contractors, and vendors., • Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple properties., • Ability to handle emergency situations calmly and professionally., • Knowledge of basic maintenance and repair processes, or the ability to coordinate and supervise maintenance personnel., • Ability to negotiate contracts and manage vendor relationships effectively., • Bachelor’s degree in real estate, business, or a related field is a plus, but not required.

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