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Job Description TITLE: Strategic Sales Administrator DEPARTMENT: Business Development REPORTS TO: Program Managers; Program Management Support Reps; Director, Strategic Sales; VP, Strategic Sales; FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 12/02/2024 BASIC FUNCTIONS This individual shall coordinate and provide administrative support on various projects, products, development efforts, and strategic initiatives across the organization and in conjunction with development efforts with strategic partners and outside OEM ventures. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Provide support to the program management team for all business & personal needs including: calendar management, arranging travel, arranging digital & in person meetings & drafting correspondences., • Interface daily with internal & external customers, account managers and internal departments to quickly resolve issues., • Compile, maintain & report on contract performance analytics., • Work with Program Management team to attain required Key Performance Indicators., • Performs order entry, review, track, process orders, and process required data entry in various platforms., • Manage internal customer requirements for all program management related orders., • Track individual supply chain (vendor) incoming order statuses., • Understand and comply with all customer quality requirements., • Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner., • Follow established departmental policies, procedures, objectives, and safety standards. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • (Pending) EDUCATION / EXPERIENCE / COMPETENCY • High school diploma (or equivalent) but college education preferred., • Strong Microsoft 365 skills, • Effective verbal communication skills, • Strong customer empathy/superior customer service skills., • Highly organized and strong attention to detail., • Ability to work independently., • Career focused, driven individuals with a professional and engaging personality wanted!, • Experience working in a fast-paced, dynamic environment is a bonus! TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN THE COMPANY’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PREREQUISITES.

Job Description BASIC FUNCTIONS The Accounting Administrator is responsible for supporting the financial operations of the organization by performing a variety of accounting and administrative tasks. This role ensures the accuracy, timeliness, and organization of financial records while assisting in the day-to-day accounting functions. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES Accounts Receivable • Send Customers Monthly Billing Statements., • Update Customer Profiles to ensure billing information is up to date and all communication with customers are noted on accounts., • Prepare and send out Customer invoices as needed., • Assist in researching misapplied payments, overpayments, deductions/credits and work with Finance staff to reconcile accounts., • Assist Compliance and Sales Department with completing Customer Surveys., • Assist Finance Department in assessing Credit worthiness of existing or prospective clients following CTG’s credit policy., • Assist and act as backup for extending credit to customers., • Manage freight charges for all carriers (FEDEX, UPS, & DHL) download reports and reconcile carrier shipment type to internal shipment report; dispute any issues with carrier weekly., • Manage Month End Credit Card Reconciliation., • Assist with updating banking details on Vendor profile., • Post daily cash receipts and apply to Customer accounts. Accounts Payable • Process Vendor invoices received via AP Mailbox and USPS., • Establish and maintain relationships with new and existing Vendors., • Process payment methods such as Checks (including CODs), Wires, and ACHs. This includes prepayments made to vendors., • Review and post “On-Hold” invoice vouchers daily to ensure payables are current., • Perform accurate data entry into computer software programs., • Record Commission charges related to freight, testing, and other charges from Vendor invoices. Accounting General • Support Finance Team on various accounting tasks including ad-hoc analyses., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules, and policies. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES Pending EDUCATION / EXPERIENCE / COMPENTENCY • A minimum 1-3 years of accounting/ finance experience, required., • Bachelor’s degree in accounting from an accredited university, required., • Advanced Skills in Microsoft Office Applications (PowerPoint and Excel), required., • Excellent verbal and written communication skills., • Knowledge of GAAP and basic accounting principles., • Strong attention to detail with a dedication to accuracy., • High degree of familiarity with accounts receivable functions., • Excellent Analytical Skills and ability to analyze large sets of data.

Job Description TITLE: Strategic Sales Logistics Coordinator DEPARTMENT: Business Development REPORTS TO: Program Managers; Program Management Support Reps; Director, Strategic Sales; VP, Strategic Sales; FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 2/26/26 BASIC FUNCTIONS The Strategic Sales Logistics Coordinator manages the full lifecycle of customer orders, ensuring accurate processing, timely shipments, and alignment of inventory with sales demand. The role supports sales initiatives by preparing logistics documentation, resolving shipping issues, and coordinating with internal teams and external providers. It also drives process improvements, upholds quality and safety standards, and provides reporting to enhance operational efficiency. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Coordinate the processing of customer orders from incoming receipt through outbound delivery., • Ensure timely and accurate shipment of products., • Monitor inventory levels to meet sales forecasts., • Work with procurement and warehouse teams to align stock availability with demand., • Provide logistical support for sales campaigns and promotions., • Assist in preparing quotes, shipping schedules, and delivery timelines., • Generate reports for strategic sales & operations to optimize processes., • Act as a liaison between internal sales and logistics teams, and external logistics providers., • Resolve shipping issues, delays, or discrepancies., • Recommend strategies to reduce costs and improve customer satisfaction., • Understand and comply with all customer quality requirements., • Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner., • Follow established departmental policies, procedures, objectives, and safety standards. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Delivery times., • Order accuracy., • Cost efficiency. EDUCATION / EXPERIENCE / COMPETENCY • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent work experience)., • Additional training or certification in logistics, inventory management, or sales operations is a plus., • 2–4 years of experience in logistics coordination, supply chain, sales operations, or a similar role., • Strong customer empathy/superior customer service skills., • Highly organized and strong attention to detail., • Ability to work independently., • Career focused, driven individuals with a professional and engaging personality wanted!, • Experience working in a fast-paced, dynamic environment is a bonus! TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN THE COMPANY’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PREREQUISITES.

Job Description BASIC FUNCTIONS Entry level position. Performs basic counterfeit lab testing and visual inspection of various commodities including, but not limited to, electromechanical and electrical devices, electronic components, aircraft parts and hardware. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Visual and dimensional inspection of all product, including corresponding documentation received into CTG facility, • Ability to complete a full analysis on all EEE Devices within the Laboratory, • Ability to learn and subsequently operate all test equipment within the Laboratory Department, • Prepare and complete all necessary documentation (records) for reporting acceptance/rejection of items inspected and/or tested., • Identify nonconformity to provide data to Quality Manager., • Ability to communicate, document and report all nonconformity within internal system and direct supervisor., • Ability to conduct work as assigned by senior management., • Ensure daily tasks and priority inspections are completed ensuring all stock sales are completed for the day., • Ability to understand industry traceability and documentation requirement as required for each industry, • Ability to evaluate and differentiate between various commodity types., • Review and implement detailed inspection reports to provide all information regarding product testing and inspection, • Ability to use general inspection gages, Ex. Calipers, Micrometers, etc., • Ability to understand and decipher basic blueprint, data sheet, technical sheet requirements., • Must possess the ability to verify products fit, form and function by utilizing the appropriate gages to identify conformity., • Ensure First Article Inspection requirements are done in accordance with AS9102 and customer requirements., • For source conducted first article inspection, utilized tools, equipment as appropriate to conduct GD&T for inspection reports., • Complete AS9102 or equivalent or customer source designated reports for all First Articles and Source Inspections. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Daily throughput (inspections/Lab steps completed), • Quality Issue detections (Incoming NCM ), • Outgoing Quality (customer Escapes), • IDEA Certification and knowledge implementation, • Use of GD&T and FAI knowledge for timely FAIR completion, • Issue communication, • Daily 6S/ESD/FOD policies followed, • Ability to find datasheets/drawings information on CTG Systems, • Diversity of inspections (EC/EM/HA/Hardware/etc), • Achieving CQI certification EDUCATION / EXPERIENCE / COMPENTENCY • High School Diploma or equivalent, • 1 year of manufacturing or quality experience is a plus but not required, • Must be proficient in English, both written and verbal communication skills, • Good arithmetic skills are required, • Mechanical aptitude desired, • Working knowledge of measurement instruments: i.e., calipers, etc., • Basic proficiency of Microsoft Excel and Word, • Must complete IDEA-ICE-3000 Certification within 6 months of hire., • Able to pass internal testing and training to meet internal requirements, • Must demonstrate acceptable vision requirement.

Job Description BASIC FUNCTIONS The Senior Financial Analyst is responsible for providing in-depth financial analysis, forecasting, and reporting to support strategic decision-making. This role partners with business leaders to deliver actionable insights, develop financial models, and monitor performance against budgets and forecasts. The analyst ensures accuracy in financial reporting, identifies trends and risks, and contributes to initiatives that drive profitability and operational efficiency. Builds and maintains financial models to assist the Director, Finance with monthly, quarterly and annual financial statement packages to Executive Leadership Team. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES • Partners with Director of Finance and Director of Credit and Collections to project A/R and Cash Forecasting on a monthly basis., • Assists in developing and implementing strategic cash forecasting and cash management plan for the company; manages the cash flow and prepare cash flow reports in accordance with policy., • Supports monthly and quarterly reviews and analyses of current processes using operational metrics and reports., • Produces monthly Balance Sheet, Profit and Loss Statement, Cash Flow, Working Capital, Variance Analysis and accounting metrics in accordance with company’s operational requirements., • Produces and monitors EBITDA results including trailing 12 months, • Develops operational models and gather business intelligence to identify optimal states and areas of strength, weakness, threat and opportunity., • Integrates analytics and process performance by coordinating and leading cross departmental operational improvement and cost saving initiatives., • Consolidates and analyzes financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing., • Reviews and analyzes monthly, quarter-to-date, and year-to-date actual variances vs. budget and prior forecast., • Develops and maintains complex financial models related to the companywide budget and forecast process in the areas of sales, churn, operating expenses, operations, corporate expenses, and capital expenditures., • Tracks and analyzes key cost drivers including direct costs (COGS, Labor, and Logistics) as well as overhead type expenses (Salaries, Headcount, Rent, Insurance, Legal, Consulting, etc.), • Actively engages and works closely with colleagues to understand how CTG operates and where improvements can be made to support the company's business model., • Maintains spreadsheet accounting for all Ship in Place orders, • Conducts insightful, ad hoc analyses to investigate ongoing or one-time operational issues., • Acts as backup for extending credit to customers and cash collections, in the event the Director of Credit and Collections is unavailable or out of the office., • Acts as backup for accounts payable in the event that assistance is needed., • Ensures compliance with company code of conduct and all applicable laws, regulations, rules and policies. STANDARD REQUIREMENTS Comply with all requirements of Generally Accepted Accounting Principles (GAAP), International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES (pending) EDUCATION / EXPERIENCE / COMPETENCY • Bachelor’s degree or higher in Finance, Accounting, Economics, or related field., • Professional certifications such as CPA, CFA, or CMA are a plus., • 5+ years’ experience in financial analysis, budgeting, and forecasting., • Experience in corporate finance, FP&A, or similar roles., • Expertise in building and maintaining detailed financial models., • Proficient in Microsoft Office applications such as Excel, PowerPoint, and Word., • Proficient verbal and written communication skills., • Strong problem-solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills.

Job Description BASIC FUNCTIONS Lead and direct the Quality Engineering Team, ensuring that products meet design and reliability requirements. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Offer technical support as required throughout the organization., • Oversight of the Designated Quality Representative (DQR) program for Sikorsky, Lockheed, GDLS and UTC., • Ensure AS9102 and customer requirements are met for all First Article Inspections conducted at CTG, • Technical blueprint, specification and datasheet interpretation and support for all departments, • Provide support for customer defined contract review on any technical requirements established by the customer., • Product planning for all new product(s) – Sampling plans, Inspection/Test methods, validation/verification points., • Product failure review (Internal and External) and providing solutions for added testing/inspection., • Product failure review (Escapes - RMA) from customer. Communication with Sales Department and Customer on resolutions. Process Return Material Authorizations accordingly., • Product Failure review (Internal – RTV), identify any potential Suspect Counterfeit, Confirmed Counterfeit or Unapproved parts that require disposition. Coordinate with the Quality Compliance Manager per AS5553 on disposition methods., • Supporting the Electronic Review Board (EEE Device review – Blueprint, specification requirements and providing authentication solutions), • Monitoring and Measurement Equipment calibration and preventative maintenance. Creating effective cycles to ensure longevity of equipment., • Coordinate with Quality Compliance Manager to establish new standards (ISO, AS or otherwise) to implement within Quality Management System., • Ensure technical standards (ESD S20.20, ISO17025, AS6171, IDEA-STD-1010, etc.) meet industry requirements and are established within the organization in the form of written, documented processes., • This individual has the authority to disposition product(s) as necessary., • Ensures compliance with company code of conduct and all applicable laws, regulations, rules, and policies., • Perform other duties as necessary STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • OTD for special processes FAI, Test Plans, DARs, • Quality ratings for special processes (RMAs, nonconformances, rework) EDUCATION / EXPERIENCE / COMPETENCY • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and to delegate them when appropriate., • Proficient with Microsoft Office Suite or related software., • Bachelor’s degree in related field required., • At least three years of related experience required.

Job Description TITLE: Inside Distributor Sales Representative DEPARTMENT: SALES REPORTS TO: SR. CORPORATE ACCOUNT MANAGER, SR. ACCOUNT MANAGER FLSA STATUS: NON-EXEMPT/EXEMPT JOB DESCRIPTION REVISION: 1/24/24 BASIC FUNCTIONS As an Inside Distributor Sales Representative at Blue Raven Solutions, you play at pivotal role in ensuring our customers receive exceptional service and support. This entry-level position is designed for individuals with a passion for sales, excellent communication skills, and a positive attitude. Your primary responsibilities include quoting prices for in-stock items, managing a designated customer base, responding to heavy email and phone inquiries, and processing sales orders with precision. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Support the creation/building of long-term relationship with customers., • Performs order entry, reviews and processes orders, and create credit requests., • Create processes and maintain a variety of reports pertaining to specific clients., • Provide timely and accurate quotes for in-stock items., • Respond promptly to heavy email and phone activity, demonstrating a positive, friendly, and helpful attitude in all customer interactions., • Manage a defined customer base, establishing and maintaining strong relationships by proactively addressing customer needs and providing tailored solutions., • Efficiently process sales orders, ensuring accuracy and timely delivery while collaborating with various teams., • Interfaces with clients, account managers and internal departments to assist in resolving client-related administrative issues., • Identifies delays or problem areas, and suggests solutions for resolving issues., • Gather competitive information, and provide feedback on customer satisfaction, as well as recommendations to improve procedures., • Provide essential administrative support to the sales team., • Maintain customer database., • Help track individual customer quality and delivery ratings., • Comply with all customer quality requirements., • Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner., • Follow established departmental policies, procedures, objectives, and safety standards., • Perform other related duties and personnel backups as assigned and contributes to team effort. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES Pending EDUCATION / EXPERIENCE / COMPENTENCY • High School Diploma – College education preferred., • Strong Microsoft Outlook skills, • Strong attention to detail., • Strong follow-up and closing skills to drive sales opportunities to completion., • Customer empathy/ Superior customer service skills., • Highly organized. TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN CRESTWOOD TECHNOLOGY GROUP’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.

Job Description BASIC FUNCTIONS Quality Engineer will provide support to the Sr. Director of Quality Compliance in maintaining a strong overall Quality Compliance Program including the Quality Management System. The core focus shall be technical reviews implemented and established for each Department. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES • Ensures customers’ technical requirements are met by reviewing process procedures, test procedures, and supplier / Internal quality manuals to understand the scope and testing requirements, • Ensures products meet the organizations and customers quality and product integrity requirements., • Supports process development or operations team by providing analysis and expertise throughout the inspection & testing process., • Counsel and advise Sales personnel on technical developments or nonconformances (drawings, capabilities, etc.), • Advise Sales and Operations leadership on capability/capacity for certain types of orders, products, etc., • Enforce CTG Quality Planning including product sampling., • Support RFP/RFQ/Contract reviews – quality and technical review, • Conduct routine Material Review Board & Counterfeit Review Board actions and provide resolution/disposition, • Responsible for reviewing and submitting CTG requests for designated Airworthiness Rep 8130’s, • Maintain and retain a working list of qualified ASA-100/FAA AC 00-56 trained Inspectors/Technicians., • Oversight of the DQR (Designated Quality Representative) program for Sikorski, Lockheed, GDLS, and UTC. Utilizing First Article / First Piece development per AS9102, • Conduct sampling reviews of contract to shipped product(s), such audits shall be documented, • Ensuring equipment Preventative Maintenance and Calibration requirements are established and followed., • Develop and implement HAZMAT protocols including handling and disposition, • Identifies root causes of problems in the inspection process; recommends and/or implements corrective measures., • Champions Lean-Six Sigma methodologies within the organization; responsible for organizations’ 5S program and identifies and leads projects focused on reducing waste and increasing quality, • Ensure Return Material Authorization process is reviewed and documented, authorize approval as required per process., • Identify requirements for product(s) reviewed at CTG for potential Reach/RoHS specifics, • Manage and Enforce ESD S20.20 requirements within critical zones., • Review all Return to Vendor items for adequacy prior to material leaving facility, process all requirements within EPDS., • Disposition all discrepant material, determine (based on RMA/RTV) scrap rates, rework rates and return to stock., • Serve as backup to Senior Director of Quality Compliance for conditional quality plan approvals and conditional supply-chain activation approvals., • Collect and Analyze quality information for the development of quality strategies and continuous improvement plans, • Performs other duties as assigned. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Audit Findings (Reference QMR outputs), • FAI completion rates (M/Y, Quantity and per customer) Avg. process time/capacity, • Conditional Quality plannings (M/Y – Type, product specific, processing time), • RMA & RTV Data, Including DM Rates (Scrap, Rework, etc.) EDUCATION / EXPERIENCE / COMPENTENCY Bachelor’s degree in industrial engineering or related discipline required. • Certified Quality Engineer or equivalent, • ESD Program Manager preferred, • Approximately 0-4 years of experience, • Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support., • Strong analytical and problem-solving skills., • Proficient with Microsoft Office Suite or related software, • Excellent organizational skills and attention to detail Preferred • Lean Six-Sigma Training/Certification, • Operational experience within QMS in Aerospace, Medical or other highly regulated industry

Job Description BASIC FUNCTIONS Mid-level position. Performs counterfeit lab testing and visual inspection of various commodities including, but not limited to, electromechanical and electrical devices, electronic components, aircraft parts and hardware. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Visual and dimensional inspection of all product, including corresponding documentation received into CTG facility, • Prepare and complete all necessary documentation (records) for reporting acceptance/rejection of items inspected and/or tested., • Ability to complete a full analysis on all EEE Devices within the Laboratory, • Ability to operate all test equipment within the Laboratory Department, • Identify nonconformity to provide data to Quality Manager., • Ability to communicate, document and report all nonconformity within internal system and direct supervisor., • Ability to conduct work as assigned by senior management., • Ensure daily tasks and priority inspections are completed ensuring all stock sales are completed for the day., • Ability to understand industry traceability and documentation requirement as required for each industry, • Ability to evaluate and differentiate between various commodity types., • Review and implement detailed inspection reports to provide all information regarding product testing and inspection, • Compile, review data and complete test reports IAW CTG Standards, • Ability to use general inspection gages, Ex. Calipers, Micrometers, etc., • Ability to understand and decipher basic blueprint, data sheet, technical sheet requirements., • Must possess the ability to verify products fit, form and function by utilizing the appropriate gages to identify conformity., • Ensure First Article Inspection requirements are done in accordance with AS9102 and customer requirements., • For source conducted first article inspection, utilized tools, equipment as appropriate to conduct GD&T for inspection reports., • Complete AS9102 or equivalent or customer source designated reports for all First Articles and Source Inspections., • Comply with all requirements of the AS9120, ISO 9001, ASA-100, and IDEA QMS 9090 Quality Management System and criteria of CCAP-101, AS6081, AC7402 and ANSI/ESD-S20.20 STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Daily throughput (inspections/Lab steps completed), • Quality Issue detections (Incoming NCM ), • Outgoing Quality (customer Escapes), • IDEA Certification and knowledge implementation, • Use of GD&T and FAI knowledge for timely FAIR completion, • Issue communication, • Daily 6S/ESD/FOD policies followed, • Ability to find datasheets/drawings information on CTG Systems, • Diversity of inspections (EC/EM/HA/Hardware/etc), • Achieving CQI certification EDUCATION / EXPERIENCE / COMPENTENCY • High School Diploma or equivalent with a minimum of 2 years’ experience performing in-process and final inspection preferably in a machining, automotive or aerospace business, • Must be proficient in English, both written and verbal communication skills, • Good arithmetic skills are required, • Mechanical aptitude desired, • Ability to correctly use and interpret basic measuring tools including weight gauge, micrometer, caliper scale (linear), gauge blocks, thread gauges, and comparative standards Basic proficiency of Microsoft Excel and Word, • Independent; can work with limited supervision and direction, • Must complete IDEA-ICE-3000 Certification within 6 months of hire., • Able to pass internal testing and training to meet internal requirements, • ASQ CQI certified or must completed certification within 1 year of accepting position, • Strong Electronics inspection knowledge preferred, • Must demonstrate acceptable vision requirement.

Job Description BASIC FUNCTIONS Provide support and assistance to assigned sales manager. Calls and/or receive calls from new or existing customer base. Answer questions about product, service, price, delivery, submittal status, availability of product, etc. Assesses customer needs and makes recommendations for products and services. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Support the creation/building of long-term relationship with customers., • Performs order entry, reviews and processes orders, and create credit requests., • Create processes and maintain a variety of reports pertaining to specific clients., • Interfaces with clients, account managers and internal departments to assist in resolving client-related administrative issues., • Identifies delays or problem areas, and suggests solutions for resolving issues., • Gather competitive information, and provide feedback on customer satisfaction, as well as recommendations to improve procedures., • Assist Sales Manager in attaining sales performance goals., • Maintain customer database., • Assist Accounting with vendor invoice processing., • Follow up with customers, • Order tracking, • Help track individual customer quality and delivery ratings., • Comply with all customer quality requirements., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. EDUCATION / EXPERIENCE / COMPENTENCY • High School Diploma – College education preferred., • Strong Microsoft Outlook skills, • Strong attention to detail., • Customer empathy/ Superior customer service skills., • Highly organized.

Job Description TITLE: QUALITY ADMINISTRATOR DEPARTMENT: COMPLIANCE REPORTS TO: QUALITY COMPLIANCE MANAGER FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 09/04/24 BASIC FUNCTIONS The Quality Administrator will provide support to the Quality Compliance team in maintaining a strong overall Quality Compliance Program including the Quality Management System and Supply Chain. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES GENERAL: • Produce detailed Excel, Word, and PowerPoint reports/presentations as needed by Department Leads., • Preparation of Quality Management Reviews, acquiring accurate data necessary to communicate the Quality Management System., • Evaluating QMR data and reporting back findings including but not limited to: trends, areas of concern, etc. to Department Leads., • Update management on open items related to projects., • Coordinate schedules, activities, meeting minutes and follow-up action items., • Provide support to External Provider Qualification program; identify risks and opportunities for improvement., • Provide support for updating all vendor files in EPDS as per approved Vendor Forms., • Assist Compliance team with functions related to document control., • Lead and/or conduct internal audits throughout the organization as directed by the Audit Program Manager in accordance with ISO19011, • Assist personnel with on-the-spot audits and process walk through as requested., • Member of the "Surveys Team", thus responsible for completion of Incoming Self-Assessments as directed by the Director of Contracts., • Training of personnel when requested by Management on any responsible processes., • Act as a backup administrator to the Compliance Regulatory Platform., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies., • Update maintain and grow tracker with any applicable incidents as directed, • May be assigned additional responsibilities as directed by the Quality Compliance Manager QMS TRAINING ADMINISTRATOR: • Input training requirements provided by the Management Representative for all QMS applicable job titles, • Ensure newly onboarded employees are meeting training requirements within the 90-day probationary period, • Ensure training of revised documents are completed within the two-week CTG requirement. Follow up with department heads as needed to ensure trainings are conducted, • Send Weekly Delinquent Training Report to department heads as applicable., • Follow up with department heads regularly to ensure trainings are conducted and training records are closed, • Upload and maintain employee certifications within the Compliance Regulatory Platform, • Monitor employee certification expiration dates and notify department heads accordingly, • Ensure operational employees’ vision exams are up-to-date and notify department heads accordingly STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001, ISO17025 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA- QMS-9090, ASA-100 and supporting construct standards AS6081, AS6171, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Weekly recertification rate to meet annual requirements for External Providers (as needed with Supply Chain designee), • Re-Certification rate average turn time., • Procurement (Sales) Weekly completion rates, • Sub-Tier assessments submitted for completion + return rates., • New Sub-Tiers added monthly., • Closures of all said projects within CTG’s Compliance Project Management tool, • Customer Surveys received and documented monthly EDUCATION / EXPERIENCE / COMPENTENCY • Bachelor’s degree, preferred., • 1-3 years of administrative experience., • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Project Management Tools., • Detail oriented and comfortable working in a fast-paced office environment, • Exceptional communication skills., • Superior organization skills and dedication to completing projects in a timely manner. TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN CRESTWOOD TECHNOLOGY GROUP’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.