Data center manager jobs in Hempstead, New YorkCreate job alerts

Work Schedule: Full-time/40 Hours Position Type: On-site Branch Location: Westbury, NY This is NOT a remote or work-from-home position. This position requires you to sit on-site at our Westbury, NY branch location. The RN Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. * Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed. * Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies. * Manages the assignment of caregivers. * Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed. * Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. * Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC). * Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations. * Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning. * Works in conjunction with the Branch Director and Company Finance Department to establish location’s revenue and budget goals. * Participates in sales and marketing initiatives. * Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures. * Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations. * Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards. * Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed. * Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles. * Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements. * Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities. * Provides direct patient care on an infrequent basis and only in times of emergency. * Acts as Branch Director in his/her absence. * Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards. * Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff. * Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs. * Performs other related duties as assigned or requested. Required Experience/Skills: * Graduate of an accredited School of Nursing. * Current state license as a Registered Nurse. * Proof of current CPR. * Valid driver’s license, auto insurance and reliable transportation. * Two years as a Registered Nurse with at least one-year of management experience in a home health, hospice or equivalent environment. * Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN. * Management and people leadership experience, preferred. * OASIS experience, required. OASIS certification (HCS-O, COQS, and/or COS-C), preferred. * Homecare Homebase (HCHB) experience, preferred. * CMS PDGM billing knowledge and/or experience, preferred. Additional Information * Normal Hours of Operation: M-F / 8a-5p (ET) * On-Call Expectation: Rotating on-call shift. * Branch Size: 170 Census (4 STAR rating) * Annual Bonus: Eligible for the annual incentive bonus which has pay-outs both quarterly and annually. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $92,600 - $127,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

More Information about this Job: LOOKING FOR FULL TIME ROAD SUPERVSIORS! STARTING RATE FROM $26.52 - $33.16/ PER HOUR BASED ON EXPERIENCE!! Job Title: Road Supervisor Department: Operations Reports to: Operations Manager Job Summary of duties preformed but not limited to the following: Road Supervisor shall be able to work alone or in a team to ensure all company, NYCT and NYS DMV rules & regulations are followed. They shall plan monthly observations of an operators’ performance while in service, investigate accidents/incidents and provide assistance in the event of a road call. Assign qualified drivers to revenue routes as needed. Able to hire, fire and discipline accordingly to ensure proper route coverage. Manage Quality Control employees to clean, fuel and park revenue vehicles for the next scheduled pull out. Oversee and manage dispatcher duties ensuring all assigned passengers are transported in a safe and timely manner. When the occasional driver cannot perform or deviate off their assigned routes; the driver shall be removed from revenue service and disciplined accordingly. Suspend drivers who arrive late for their scheduled start time. Call in additional drivers as needed. Responsibilities: • Complete the monthly NDT Report (due on 5th), • Maintain our PO Log, • Daily data entry gasoline fuel log, • Daily Midnight Verification Report and MTA Log, • Conduct new hire interviews, • Follow proper hiring procedures, • Preparing new driver personnel files in a timely manner, • Daily driver work scheduling, • Produce a holiday schedule for the office staff, • Updating Personal as needed, • Update employee roaster for Medport monthly, • Update driver phone list periodically, • Investigate customer complaints, respond via email, • Data entry for our road observation log, • Investigate code 61 reports, • Run AVL Reports as needed, • Dispatch as needed, • Monthly invoice - daily data entry and monthly printing Able to manage and supervise employees and staff accordingly. Hold and maintain a valid NYS CDL Class C with passenger endorsement. Hold an Unrestricted license in effect for 3 years. Must be 21 years of age. Must qualify for Article 19-A and 21 NYCRR Part 6 of the NYS Department of Motor vehicle. No more than 4 points accumulated within 3 years. No conviction for driving and vehicle while impaired or intoxicated within 5 years. No suspension or revocation of license during the 3 years. Three or more moving violations within 3 years. Three or more at fault accidents within 3 years. Satisfactory results from a drug and alcohol test administered in accordance with FTA regulations. Why Choose AMR? ___ is one of ___’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ___. GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. More Information about this Job: Check out our careers site ___ to learn more about our benefit options.

Pride Health is hiring a Phlebotomy - PSC Greeter to support our client's healthcare facility in Garden City NY 11530. Interested? Apply Today! Job Details: Schedule: Monday to Friday, 7am to 3pm. Saturday 7am to 12pm. Location: Garden City, NY 11530 Job Type: local contract Contract Length: 3 months + Possible extension Pay Range: $16.50/hr to $20/hr *Pay offered is based on experience, expertise, credentialing, and education. Job Description: Summary Responsible for all PSC (Patient Service Center) front office duties. This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies. May provide support at several locations. Could also be cross trained as PSR I to help with some overflow in high volume times Duties and Responsibilities • Greet customers appropriately. Treat all customers in a courteous manner., • Assists patients with kiosk sign-in, and ensures accuracy of same., • Contacts clients to obtain patient orders., • Handles customer inquiries., • Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual)., • Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry., • Demonstrates organizational commitment and values of Quest Diagnostics., • Adheres to departmental and company policies., • Reports on time to work, following attendance guidelines., • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement., • Use established protocols for reporting customer complaints., • Ensures that HIPPA Compliance regulations are followed; uses test translation tables., • Completes all required training., • Assists with stocking of supplies., • Other duties as required to meet the customer requirements., • Completes special projects as requested by supervisor or manager. Job Qualifications Required Work Experience: • One year customer service experience Preferred Work Experience: • Keyboard/data entry and PC experience Physical and Mental Requirements: • Prolonged standing/sitting, • Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time., • Talking, • Vision - requires constant mental visual attention to details., • Walking, • Balancing Bending/Kneeling, • Pushing/Pulling, • Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative Knowledge: • Medical Terminology helpful, not required Skills: • Must be flexible and available based on staffing requirements; weekends, holidays, and overtime., • Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups., • Demonstrates good organization, communication, and interpersonal skills., • Capable of handling multiple priorities in a high-volume setting., • Able to make decisions based on established procedures and exercise consistent, independent, sound judgment. Education: High School Diploma or Equivalent Required Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Pride Health is hiring a Phlebotomy - PSC Greeter to support our client's healthcare facility in Garden City NY 11530. Interested? Apply Today! Job Details: Schedule: Monday to Friday, 7am to 3pm. Saturday 7am to 12pm. Location: Garden City, NY 11530 Job Type: local contract Contract Length: 3 months + Possible extension Pay Range: $16.50/hr to $20/hr *Pay offered is based on experience, expertise, credentialing, and education. Job Description: Summary Responsible for all PSC (Patient Service Center) front office duties. This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies. May provide support at several locations. Could also be cross trained as PSR I to help with some overflow in high volume times Duties and Responsibilities • Greet customers appropriately. Treat all customers in a courteous manner., • Assists patients with kiosk sign-in, and ensures accuracy of same., • Contacts clients to obtain patient orders., • Handles customer inquiries., • Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual)., • Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry., • Demonstrates organizational commitment and values of Quest Diagnostics., • Adheres to departmental and company policies., • Reports on time to work, following attendance guidelines., • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement., • Use established protocols for reporting customer complaints., • Ensures that HIPPA Compliance regulations are followed; uses test translation tables., • Completes all required training., • Assists with stocking of supplies., • Other duties as required to meet the customer requirements., • Completes special projects as requested by supervisor or manager. Job Qualifications Required Work Experience: • One year customer service experience Preferred Work Experience: • Keyboard/data entry and PC experience Physical and Mental Requirements: • Prolonged standing/sitting, • Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time., • Talking, • Vision - requires constant mental visual attention to details., • Walking, • Balancing Bending/Kneeling, • Pushing/Pulling, • Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative Knowledge: • Medical Terminology helpful, not required Skills: • Must be flexible and available based on staffing requirements; weekends, holidays, and overtime., • Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups., • Demonstrates good organization, communication, and interpersonal skills., • Capable of handling multiple priorities in a high-volume setting., • Able to make decisions based on established procedures and exercise consistent, independent, sound judgment. Education: High School Diploma or Equivalent Required Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Pride Health is hiring a Phlebotomy - PSC Greeter to support our client's healthcare facility in Garden City NY 11530. Interested? Apply Today! Job Details: Schedule: Monday to Friday, 7am to 3pm. Saturday 7am to 12pm. Location: Garden City, NY 11530 Job Type: local contract Contract Length: 3 months + Possible extension Pay Range: $16.50/hr to $20/hr *Pay offered is based on experience, expertise, credentialing, and education. Job Description: Summary Responsible for all PSC (Patient Service Center) front office duties. This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies. May provide support at several locations. Could also be cross trained as PSR I to help with some overflow in high volume times Duties and Responsibilities • Greet customers appropriately. Treat all customers in a courteous manner., • Assists patients with kiosk sign-in, and ensures accuracy of same., • Contacts clients to obtain patient orders., • Handles customer inquiries., • Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual)., • Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry., • Demonstrates organizational commitment and values of Quest Diagnostics., • Adheres to departmental and company policies., • Reports on time to work, following attendance guidelines., • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement., • Use established protocols for reporting customer complaints., • Ensures that HIPPA Compliance regulations are followed; uses test translation tables., • Completes all required training., • Assists with stocking of supplies., • Other duties as required to meet the customer requirements., • Completes special projects as requested by supervisor or manager. Job Qualifications Required Work Experience: • One year customer service experience Preferred Work Experience: • Keyboard/data entry and PC experience Physical and Mental Requirements: • Prolonged standing/sitting, • Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time., • Talking, • Vision - requires constant mental visual attention to details., • Walking, • Balancing Bending/Kneeling, • Pushing/Pulling, • Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative Knowledge: • Medical Terminology helpful, not required Skills: • Must be flexible and available based on staffing requirements; weekends, holidays, and overtime., • Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups., • Demonstrates good organization, communication, and interpersonal skills., • Capable of handling multiple priorities in a high-volume setting., • Able to make decisions based on established procedures and exercise consistent, independent, sound judgment. Education: High School Diploma or Equivalent Required Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Job Locations US-NY-Westbury Job ID 2026-8222 Category Administrative/Clerical Minimum Rate USD $27.00/Hr. Maximum Rate USD $30.00/Hr. Work Location Type Physical This position will assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers. Follow up on volunteer opportunity inquiries. Research places to recruit volunteers. Prepare and send out volunteer flyers. Attend various community, business, education fairs, events, services and meetings to recruit volunteers. • Schedule, prepare and conduct new volunteer orientation and training classes., • Identify volunteers for SAHH training and conduct SAHH Volunteer training., • Schedule and perform initial and annual SAHH volunteer competencies., • Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required., • Create and distribute volunteer schedule to volunteers., • Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments., • Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate., • Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports., • Perform volunteer background checks and follow up on results., • Prepare volunteer service letters, • Communicate and engage volunteers for retention, • Attend workshops as needed, • Makes recommendations to improve business unit practices and processes., • Working knowledge of computerized systems., • Knowledge of a variety of software applications (Microsoft Office Suite). Skills & Abilities: • Strong attention to detail in all work processes., • Ability to work independently with minimal supervision., • High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff., • Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings., • Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations. For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $30.00p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience. Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations. Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a Product Manager to lead the strategy, development, and delivery of AI-powered solutions for transforming our contact center platform. This role focuses on improving customer experience platforms, agent productivity, and operational efficiency using technologies like Conversational AI, automation, and analytics. The ideal candidate will own the definition of the roadmap for Optimum's Contact Center AI platforms and products (chatbots, voice bots and agent assist tools), identify opportunities to leverage AI/ML to improve customer interactions and reduce cost, and align product vision with business goals and customer needs. • Define and drive the product strategy and roadmap for conversational AI (chat and voice) to enhance customer experience, self-service, and engagement., • Collaborate cross-functionally with customer care, sales operations, support, engineering, design, data science and analytics teams to deliver AI-powered contact center solutions., • Translate customer needs and pain points into clear product requirements, including PRDs, user stories, and acceptance criteria., • Prioritize features based on business impact, feasibility, and ROI, ensuring alignment with overall business goals., • Identify and execute opportunities to modernize chat and IVR systems, improving customer interactions and reducing operational costs., • Lead the integration of GenAI and LLM capabilities to advance conversational systems, including dialog flow and intent recognition., • Support go-to-market strategies and product launches while effectively communicating product vision, progress, and outcomes to stakeholders., • Drive data and metrics driven operational efficiency improvements including containment rate, self-service adoption, hold times, first call resolution, sentiment analysis and live agent transfer rate., • Monitor product delivery, track success metrics against roadmap goals, and proactively manage risks to ensure successful business outcomes., • 7-10 years of product management experience in enterprise software or telecom, • Proven experience building customer experience platforms or contact center products, • Experience working in Agile/Scrum environments and leading cross-functional delivery, • Strong understanding of AI/ML concepts, including NLP, speech recognition, and conversational AI, • Experience with GenAI/LLMs and their application in customer support (chatbots, voice bots, agent assist), • Working knowledge of APIs, microservices, and system integrations across telecom OSS/BSS stacks, • Understanding of telecom contact center operations, including call flows, IVR systems, and omnichannel support (voice, chat, messaging, social), • Exposure to workflow automation, orchestration, or emerging agentic AI concepts in customer care, • Strong problem-solving skills in complex, interdependent ecosystems spanning legacy and modern platforms, • Proven ability to work across customer care, network operations, IT, and digital product teams, • Strong communication skills to translate technical AI concepts into business value, • Ability to interpret data, model performance metrics, and analytics to inform product decisions, • Experience building business cases and measuring success through data-driven KPIs If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123,379.00 - $202,694.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Manager, Vendor & Workforce Management (Utility Contact Center). Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance. Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages.

Job DescriptionBenefits: • 401(k) matching, • Health insurance This is an on-site, contract role for a Site Safety Manager specializing in Data Center Construction, located in Wisconsin. An 18 month project starting mid March, The role will provide safety leadership and oversight for the client/owner, championing safety across designated sections of the project, from beginning of construction all the way through commissioning. Responsibilities include developing and implementing Environment, Health, and Safety (EHS) programs, Onboarding subcontractors, and managing the safety program across a large section of the project. Qualifications • 5 Years plus of experience in either Data Centers or Large Industrial Projects, • Experience in either a Client Rep or GC role, managing a number of subcontractors, • OSHA 510 preferred, CHST a bonus, • Location: Wisconsin, • Pay Rate: $65 per hour + Overtime (Time and a Half After 40 Hours), • Per Diem: $150/day 7 days, • Hours: 60-65 Hours per Week, • Healthcare and 401(K), • Start Date: Mid March

Job Description Job Title: Manager of Patient Experience Company: Groth Pain & Spine Reports To: Director of Operations Position Summary: The Manager of Patient Experience is responsible for elevating the overall patient journey across all touchpoints within Groth Pain & Spine. This role serves as the primary advocate for patients, ensuring their voices are heard, concerns are resolved, and experiences consistently exceed expectations. The ideal candidate is highly service-oriented, proactive, and skilled at identifying opportunities to improve patient satisfaction and operational excellence. Key Responsibilities: • Patient Advocacy & Issue Resolution, • Serve as the primary point of contact for patient concerns, complaints, and feedback, • Manage and resolve patient issues from start to finish with professionalism, empathy, and urgency, • Act as a liaison between patients and clinical and administrative teams to ensure timely resolution, • Identify trends in complaints and implement corrective action plans, • Patient Experience Oversight, • Observe in-clinic workflows and patient interactions to assess service quality, • Provide real-time and ongoing coaching to staff on delivering exceptional patient care, • Develop and implement strategies to enhance the overall patient experience, • Reputation Management, • Monitor and manage online reviews across all platforms, • Respond to patient reviews in a timely, professional, and brand-aligned manner, • Analyze feedback from patient surveys and online sources to drive improvements, • Develop initiatives to improve patient satisfaction scores and reduce negative reviews, • Survey & Feedback Programs, • Oversee patient satisfaction surveys, including distribution, tracking, and reporting, • Analyze survey data to identify trends, gaps, and opportunities for improvement, • Present actionable insights and recommendations to leadership, • Call Center & Communication Quality, • Oversee phone service standards and patient communication protocols, • Audit employee and patient calls to ensure quality, professionalism, and adherence to best practices, • Provide coaching and feedback to improve communication and patient engagement, • Training & Development, • Design and implement customer service training programs for staff, • Establish service standards and ensure consistency across all locations, • Lead ongoing training focused on empathy, communication, and service excellence, • Performance Improvement, • Develop and track KPIs related to patient satisfaction, service quality, and response times, • Drive initiatives aimed at decreasing poor reviews and improving overall patient perception, • 3–5+ years of experience in patient experience, customer service, or healthcare operations, • Strong conflict resolution and problem-solving skills, • Excellent communication, interpersonal, and coaching abilities, • Experience with reputation management platforms and survey tools, • Ability to analyze data and translate insights into actionable improvements, • Patient-first mindset, • Emotional intelligence and empathy, • Leadership and coaching ability, • Process improvement and critical thinking, • Accountability and ownership, • Strong attention to detail

Job Description Nursing Administrator Help Others to ASPIRE HIGHER! The Nursing Administrator is an integral part of the Residential Program’s team which strives to provide opportunities for our adult group home residents with developmental disabilities to pursue enviable lives and increase their independence. When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. Requirements • RN certification, currently licensed by the New York State Department of Education; including all mandated certifications., • The ability to assist with lifting and transferring a person, including supporting another person’s body with their own., • General knowledge of medications and their interactions., • Five years RN experience, one year developmentally disabled experience preferred., • Supervisory experience preferred., • Knowledge of OPWDD regulations. Additional Knowledge, Skills and Ability • Substantial reasoning skills required including the ability to deal with a variety of abstract and concrete issues simultaneously., • Ability to apply principles of logic or theoretical thinking to a wide range of intellectual and practical problems and to identify problems, interpret data and draw conclusions., • Excellent verbal and written communication skills including the ability to coach, aid counsel, interpret and advise, and the ability to professionally develop and report problems., • Ability to work independently., • Ability to work a flexible schedule including early mornings/late nights and on call for weekends and recognize and respond to emergency situations., • Supervise the residential nurses in order to ensure that all medical services meet the guidelines as established by OPWDD regulations and ACLD best practices., • Participate in the interviewing, hiring, training and evaluation of all assigned nursing staff., • Design and establish monitoring systems which promote organizational efficiencies, as well as compliance with ACLD policies. These systems should focus on individual health and safety, staff development and training in health management areas., • Participate in the nursing on-call and weekend on-call systems., • Participate and collaborate in clinical team meetings and ensure all recommendations are implemented in a timely manner., • Attend residential nursing meetings, and ensure all trainings/certifications are current., • Obtain and maintain the ability to teach AMAP course curriculum as assigned under the auspices of the Center for Learning., • Conduct site visits as assigned in order to assess compliance with OPWDD regulations and ACLD best practices., • Ensure that all nursing plans of care are current and implemented in a timely manner for all new and existing medical diagnoses., • Participate in internal self-surveys and OPWDD certification surveys of residential programs and act as a liaison between the auditors and residential nurse/manager., • Participate in the development and implementation of all plans of corrective actions and ensure their ongoing regulatory compliance., • Participate and facilitate in the admissions and discharge process., • Ensure proper diet orders are prescribed and are implemented consistently., • Ensure necessary informed consents are in place as per OPWDD regulations., • Ensure coordination of all medical oversight, including but not limited to hospitalizations (admissions and discharges), surgeries and significant medical procedures, including ensuring that proper consents are in place., • Provide direct nursing oversight when vacancies occur in the residential nursing structure., • Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration. Schedule: Monday - Friday 9am - 5pm (Flex) 35 Hours

Job Description Power-Flo Pumps & Systems is looking for a National Sales Manager to manage and augment our distributor network of submersible, circulator, and de-watering pumps throughout the US. National Sales Manager Responsibilities: • Prospect new account and dealer opportunities within territory, • Establish positive relationships with all levels of the account, buyer, assistant buyer, planer, etc., • Develop and deliver complete presentation and proposals for accounts and territory dealers required to complete the sale and ongoing business relationship., • Monitor expenses and spending to maintain margin standards established for each dealer, • Travel to meet with potential and existing clients, as well as fi eld sales staff, • Lead (daily, weekly, monthly) sales meetings to motivate your workforce, providing new and innovative training and information on an ongoing basis, • Work with the senior management team to set revenue and sales goals on a monthly, quarterly, or annual basis, • Create and implement a comprehensive sales training program to keep your sales team at the lead of the industry and help each salesperson to reach their goal, • Become a mentor to the sales team and nurture relationships with each associate, • Create new programs to meet the needs of our channel partners and help them exceed revenue expectations with our products, • Ensure accurate reporting on lead generation and sales eff orts, including pulling data and metrics to provide detailed information about pipeline status, • Work with senior management to devise and implement innovative go-to-market strategies National Sales Manager Required Skills: • Minimum 5 years of experience selling submersible, circulator, and de-watering pumps into the Municipal and Residential markets., • Main Distribution Center is in Mansfield Ohio and Headquarters in NY (Ability to travel nationally 3-4 days of the week. Starting in NY first), • BS, business degree or equivalent industry experience, • National Account level, or equivalent experience, • Ability to analyze, interpret, problem solve and present information to management, business clients and co-workers, • Ability to calculate figures and amounts such as discounts, gross & net margins, percentages, etc., • Ability to manage multiple priorities, • Excellent computer skills required including all Microsoft Office products, • Salesforce knowledge a plus, • Proven ability to consistently meet specific, time sensitive business goals., • Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers, co-workers, and peers. Salary Commensurate with Experience (Base salary of $92,000 - $140,000 annually) Benefits include: • Medical, dental, and vision, • PTO Program and Paid Holidays, • 401K, • EAP, • ESOP (Employee Stock Ownership Plan) Please review our product and service line at for details on the company. We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job DescriptionDescription:Supervising Senior Attorney, Public Benefits CENTRAL ISLIP OR HEMPSTEAD, LONG ISLAND, OR YONKERS, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Hempstead or Central Islip, Long Island, or Yonkers, New York office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic benefits and PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our team. You’ll answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment. OUR EXPECTATIONS OF YOU Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system. Forward calls to appropriate practice/department for additional follow-up, information or resolution. Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner. Answer inquiries by researching, locating, and providing relevant information. Maintain patient privacy by adhering to all applicable HIPAA regulations. Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager. Handle making outbound calls to schedule patients upon request. Work collaboratively & courteously with all other departments to ensure a positive patient experience. Perform various administrative functions and other duties/projects as assigned. WHAT YOU'LL NEED TO SUCCEED Previous customer service experience– Able to manage difficult or emotional customer situations You are able to focus on solving conflict, not blaming, and maintain confidentiality You’re a problem solver and a team player with exceptional communication skills Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR) Prior inbound/outbound call center and telephone experience preferred High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description Apply Here: Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization. The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • Driver's License (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate: