Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. With a flexible schedule and generous benefits package, SAYA provides its employees a healthy work-life balance in a youth development nonprofit. SAYA: Belong. Grow. Thrive. Organization Description: Established in 1996, South Asian Youth Action (SAYA) is a 501(c)3 youth development organization dedicated to providing holistic, impactful programming to underserved New York City students. Our mission is to foster a strong sense of belonging in youth while equipping them with tools to excel academically, professionally, and personally. By championing education equity through our innovative approach, we ensure our youth are prepared to thrive and make meaningful contributions to their communities. As one of the first South Asian organizations in the United States, we play a critical role in supporting the positive development of youth from immigrant communities. Today, we provide culturally affirming programming at 10 schools and our community center reaching an ever-growing number of individuals each year. To date, we have made a significant impact on the well-being of our community by fostering resilience and wellness and increasing access to opportunities. Position Summary: The Young Women’s Leadership Program Coordinator will be responsible for the planning, implementation, coordination and facilitation of SAYA’s programming at our partner high schools and the Elmhurst Center including but not limited to Young Women’s Leadership and Postsecondary Access. SAYA’s high school programming aims to help youth navigate their complex and layered personal and social identities; practice self-care; develop positive relationships with family members and peers; and receive mentorship. The skills we help our youth build are transferable in other areas of their lives and in the future, including succeeding in high school and post-secondary opportunities. The goal is to raise their critical consciousness so that they will be better equipped to navigate their own lives, offer peer support to others and become advocates for themselves and their communities. Supervisor: Co-Director of High School and College Programs Responsibilities: Program Management - Oversee the registration and enrollment process for youth. - Lead the annual Young Women’s Leadership Conference. - Track and manage attendance and other student data using our web-based database and other customized tools. - Provide program data for grant reporting as is necessary. - Conduct periodic evaluation of programming to measure effectiveness of services and maintain documentation of activities and outcomes. - Attend trainings, professional development workshops and conferences. - Manage new projects, initiatives, and duties. Curriculum Development and Facilitation - Develop lesson plans and curriculum for leadership, college access and enrichment programming. - Utilize social emotional learning framework and strategies in the development of resources, tools and support for youth. - Incorporate social justice and advocacy framework for curriculum development. - Facilitate sessions at the Elmhurst Center and school site(s). - Collaborate with colleagues around the planning of lessons, curriculum, career exposure and career events, special events, and trips. - Plan and facilitate enrichment activities such as visual arts, performing arts, and interest-based clubs during the school day and after school. - Incorporate an equity lens in program development. - Relationship Building and Youth Engagement. - Build positive rapport and mentoring relationships with youth by being enthusiastic, approachable, available and ready to listen. - Navigate varying group dynamics when facilitating different cohorts of youth and be a strong relationship-builder. - Provide individual, group advisement, and overall guidance for the personal and academic development of youth participants. - Participate in youth activities and free time spent outside of formally structured programming. - Lead events, and recreational and enrichment activities, which will vary throughout the year based on student interest and program scheduling priorities. - Coordinate and chaperone trips which may be held during the school day, after-school, evenings, weekends and summer. - Support youth with academic activities by providing assistance with school work and projects. - Ability to hold space for difficult conversations and formulate a plan of action for individual youth after 1:1 check ins. Partnership Development and Recruitment - Cultivate strong partnerships with SAYA colleagues, school teachers/administrators, college representatives, other CBOs and NYC government agencies to provide youth with a range of resources and support. - Build collaborative relationships with community partners and school leaders, including administration, teachers, parent coordinators, and guidance counselors. - Strengthen the connection between SAYA school partner sites and SAYA’s Elmhurst Center by collaborating with colleagues and providing information about Center programs and events to school-based youth. - Participate in youth recruitment efforts with outreach to school and community organization stakeholders. - Attend occasional evening events at the school site(s), Elmhurst Center, and other community-based organizations throughout the year to represent SAYA programming. The above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Qualifications: - Bachelor degree required - At least 2+ years experience in relevant fields (Education, Social Work, Counseling) preferred - Experience with workshop facilitation, youth mentorship, classroom management, and curriculum development required - Experience developing curriculum incorporating social-emotional learning (SEL), social justice and positive youth development - Previous experience in and knowledge of NYC public schools required - Highly flexible and openness to feedback, with ability to organize and manage multiple tasks in a fast-paced setting - Willingness to support larger SAYA team with various tasks as is needed, must be open to and contribute to supportive team culture across programs - Excels with contingency planning for events, workshops, and flexibility in addressing changing program needs - Excellent proficiency in Google Suite, including Google Spreadsheet, Google Docs, Google Slides, Google Forms, MS-Excel - Must be comfortable with public speaking in leading events and initiative Compensation and Benefits - $60,000-$65,000 commensurate with experience - PTO starting at 25 days - 10 paid holidays - 12 weeks (60 days) of paid leave based on eligibility - Employer sponsored medical benefits with generous employer contributions for employee and dependents - Optional dental, vision, transit, and FSA benefits - Retirement plan with 1:1 match of employee’s contribution up to 3% of annual salary (capped at $16,000) Additional Information - This position is in-person - This role may require you to work a Tuesday-Saturday schedule. You must be available to work early morning hours at school-based sites and evening hours when at our Elmhurst Center - Must be comfortable with periodic commute and occasional transfer of items between school and SAYA central office, and other designated locations as assigned or as is needed Please provide a cover letter with your application. SAYA is an Equal Opportunity Employer.
Join our dynamic team at carewell inc as a Data Entry Clerk, where precision meets innovation! As a vital member of our Data Management department, you will have the opportunity to enhance data integrity and drive efficiency in our operations. Thrive in a remote work environment while contributing to our mission of excellence and care. With a competitive hourly rate and full-time commitment, your skill set will be valued and rewarded! Responsibilities: Accurately input and maintain data in our management systems. Review and verify documents for completeness and accuracy. Identify and rectify any discrepancies or errors in data sets. Assist in generating reports and analytics to support decision-making processes. Collaborate with team members to ensure data consistency and quality. Adhere to data security and confidentiality protocols. Participate in ongoing training and professional development initiatives.
Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person
WILLIAMSBURG CHARTER HIGH SCHOOL - Certified Teacher WCHS’s powerful educational program enables every student to graduate well-prepared for college and the world beyond it. Most importantly, all WCHS students mature intellectually, socially, and morally as a result of being an active member of a school community that endorses high expectations that challenge each student to achieve his/her full potential. In order to fulfil its mission, WCHS is looking for exceptional teachers. Our teachers play very critical roles in realising the core mission, philosophy, and unique youth-centered approach to the school’s educational design. WCHS teachers are not just classroom teachers, but school teachers—educators that are committed to facilitating the entire learning and instructional process and coaching young people to become independent learners, thinkers, and researchers. Prospective Williamsburg Charter High School Teachers: Are committed to the idea that every child can succeed at high levels Believe that they have been called to teach and empower young people Demonstrate a commitment to providing students with a rigorous academic experience Are resilient, resourceful, relentless, and well-able to adapt to the many changes that can happen in an organization focused solely on doing what is best for students Excel at working in a highly collaborative, professional setting but can also work independently Understand the unique needs of the community they serve as well as the complex issues that affect urban youth and their families Are committed to inquiry-based teaching Engage a youth development approach in their interactions with young people by being sensitive to their developmental needs Are passionate and positive about school culture Feel full responsibility for students’ achievement Love ‘the details’ and realise that student success depends almost exclusively on them Are reflective and willing to improve upon their practice through professional development and support Effectively manage their time, resources, and technology Are convinced of the transformative power of education for all students, families, and educators Position Description The ideal Williamsburg Charter High School teacher will provide our students with rigorous instruction. They will be responsible for the following: Teacher as Advisor As students transition to high school, one of the things they could lose is the comfort of having a teacher who understands their background, challenges, and successes. Research has shown that this relationship is a key part of having students feel accounted for and by extension, accountable. In support of our students, our teachers are also Advisors to between 12-15 students for the duration of their high school career. This allows the teacher to become a part of the developmental process of their students and allows each family to have a primary contact within the school at all times. Advisors serve students and families by: Taking complete ownership of the academic, behavioral, and overall success of a group of 12-15 students Ensuring advisees are in attendance, punctual, excelling in all their classes, and seeking out appropriate support Creating an advisory period that acts as ‘home base’ for each student Being the academic expert on each advisee Acting as the liaise between the student, the family, and the school teams Teaching the advisory curriculum that has been created for their advisees’ grade Accompanying advisees on educational field trips as determined by the School Leader Contacting their advisee’s families a minimum of seven times a year and responding within 24 hours to all communications from their advisee’s families Developing and overseeing Individual Student Support Plan plans twice a year for each of their advisees Facilitating discipline-related required meetings on behalf of their advisees Performing any other advisor-related duties as requested Ensuring Student Learning Through Data-driven Instruction: Prepare rigorous, student-centered lesson plans that will engage and motivate students to learn Plan standards-based units of study with clear, intended outcomes and goals in mind Provide meaningful feedback on student work to determine student progress and to make suggestions for improvement Proactively and relentlessly seek new ways to promote student learning Create thoughtful, standards-based assessments Work closely with school leaders and colleagues, using data to drive instruction and by extension, consistently raising student achievement and intervening with improvement plans and support for struggling students Have fun and pass the love of learning onto students! Design opportunities for students to use the world around them as a classroom through field trips and or/inviting guests into the classroom as appropriate Hold students to high behavioral and academic expectations and support students to succeed Model professional and collegial behavior for students Engage in the process of collaborative evaluation with school leaders Ensure that students are well-prepared for all New York State exams and WCHS interim assessments Personal Commitment to On-Going Learning Participate in all assemblies, meetings, school-sponsored events, and professional development activities offered during or after work hours Participate in focus groups, evaluations, and committees as requested to assist with the constant improvement of the school as a whole Participate and support WCHS open-door classroom policy, allowing parents and teachers and other stakeholders to informally observe your work and actively seeking to observe the work of your colleagues for professional development Positively Contributing to Student and Teacher Culture Arrive at school no later than 7:55 AM (to ensure that the classroom is clean, supplies are prepared and the instructor is ready to receive students) and leave no earlier than 3:10 PM (to hold necessary interventions, hold office hours, attend school meetings, and to ensure that students that need extra help are able to receive it). Even with these times parameters in mind, we ultimately seek educators that will simply do whatever it takes and will work relentlessly to ensure each student’s learning is maximized Teach four class periods per school day Serve two periods of School Service per week as determined by his/her supervisor (e.g., Study Hall supervision, cafeteria duty, hallway duty, monitoring of student entry and exit, etc.) Cover at least five periods per semester for absent teachers Proactively involve the student’s family in their learning through regular communications including (but not limited to): weekly informal communication via emails, notes, telephone calls, and meetings Realise that although student achievement is central to our work, Williamsburg Charter High School graduates are not just academically well-prepared, but also good citizens of their community. The cornerstone of our ideology is based on providing students with life skills and a sense of responsibility to their community in addition to an excellent education Share expertise and curriculum with colleagues Respond to all school-related communications within 24 hours, including but not limited to voicemails and emails, from Williamsburg Charter High School faculty and staff (including supervisors and other teachers) Attend and participate in school-related activities and events outside of normal school hours (e.g., Parent Advisory meetings, Back-to-School Night, field trips, student events, and performances, etc.) Adhere to the WCHS Student Handbook, Teacher Handbook, Personnel Policies, and Instructional Manual Education and Credentials Bachelor’s degree At least two years of experience teaching in an urban high school setting New York State certified 7-12 New York State Fingerprint clearance Please apply.