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ABOUT THE JOB The Vice President of Finance serves as GOAT USA’s most senior finance leader, reporting directly to the CEO and playing a critical role in shaping the company’s long-term financial strategy and operational success. As GOAT USA continues to scale its retail and e-commerce presence, this role will be instrumental in building the financial infrastructure, processes, and controls needed to support the company’s ambitious growth objectives and expanding operations. The VP of Finance is responsible for leading all core finance functions, including accounting, financial planning and analysis, budgeting, forecasting, reporting, compliance, and risk management, while providing strategic financial guidance to executive leadership. This position partners cross-functionally with teams across the business to drive profitability, improve operational efficiency, and support data-driven decision-making. The ideal candidate brings deep experience in retail or apparel finance, a strong understanding of scaling consumer businesses, and the ability to build high-performing teams and scalable financial systems in a fast-paced, growing environment. Job Title Vice President of Finance Job Purpose The Vice President of Finance is responsible for leading the financial strategy and operations of GOAT USA, ensuring strong financial management, profitability, and sustainable growth. Reporting directly to the CEO, this role serves as the company’s most senior finance leader and a strategic partner to executive leadership, driving financial excellence, operational rigor, and data-driven decision-making across the organization. As GOAT USA continues to scale its brand and operations, the VP of Finance will play a key role in building the financial infrastructure and processes needed to support the company’s long-term growth objectives. The VP of Finance oversees all finance functions, including accounting, financial planning and analysis, reporting, budgeting, and risk management, ensuring the company has the financial visibility, controls, and discipline required to support continued growth. This role is responsible for maintaining accurate financial processes, reporting, forecasting, compliance, and internal controls, while aligning financial performance with GOAT USA’s strategic business objectives. Job Duties and Responsibilities • Lead and manage all core finance functions, including accounting, financial planning and analysis (FP&A), tax, etc., • Develop and execute financial strategies that support company growth, margin optimization, and operational efficiency., • Partner with the executive team to provide financial insights, forecasts, and strategic recommendations., • Oversee the budgeting and forecasting process, including seasonal planning aligned with product cycles., • Monitor and analyze key retail metrics such as sales performance, gross margin, inventory turnover, and store productivity., • Ensure accurate and timely financial reporting, including monthly, quarterly, and annual statements., • Strengthen financial controls, compliance, and risk management processes., • Lead cash flow management, working capital optimization, and capital allocation decisions., • Collaborate with merchandising and operations teams to align inventory planning with financial targets., • Own and manage the company’s insurance program, including policy selection, broker relationships, and alignment with risk and financial objectives., • Support pricing strategies, promotional planning, and margin improvement initiatives., • Manage relationships with external partners including banks, accountants, etc., • Build, mentor, and develop a high-performing finance team., • Drive systems improvements and financial process automation to enhance efficiency and scalability., • Evaluate and support strategic initiatives such as new store openings, e-commerce expansion, and potential acquisitions or partnerships. Requirements • Bachelor’s degree in Finance, Accounting, or related field; CPA strongly preferred; MBA a plus., • 15+ years of experience in a senior finance leadership role, preferably within apparel, retail, or consumer goods. Experience scaling a business through growth phases is preferred., • Deep understanding of retail financial drivers, including inventory management, margin optimization, and sales performance., • Experience with ERP (NetSuite), POS, and accounting software., • Experience partnering with executive leadership and influencing business decisions, • Experience leading and managing a team, including direct reports, with the ability to coach, develop, and hold team members accountable for performance., • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are in-person from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, ___ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Paid Holidays, • Weekly free lunch, drinks, & snacks, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! SALARY RANGE The salary for this role is $200,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

Job DescriptionDescription: Position Summary: The Manager of Equipment Maintenance is responsible for supporting assigned production divisions to ensure equipment, documentation, plant, and support systems are repaired, maintained, up to date, and in good working order. Day and Night shift opportunities available. Requirements: Responsibilities: Responsibilities include, but are not limited to: • Develop, execute, and manage equipment maintenance department to meet all requirements and yield a greater than 90% first time right., • Communicate daily with cross-functional department directors and managers., • Troubleshoot and resolve complex equipment issues, driving root cause analysis., • Maintain and process paperwork (internal PO and Vendors) for Accounts Payable., • Evaluate and monitor spare parts to minimize downtime. Monitor and maintain spare parts database, submit requisition for equipment and parts as needed., • Manage relationships with cross-functional teams to install, rebuild, or replace production equipment., • Manage plant maintenance support personnel., • Ensure that technical staff are adequately trained, equipped, and motivated so that technical work can be accomplished in a safe, timely, and cost-effective manner., • Review the operation of plant equipment and systems constantly to minimize unplanned downtime, anticipate and solve problems in a timely manner, and identify opportunities for improvement., • Initiate and carry out projects that improve efficiency and/or reduce operating costs., • Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc., • Interface with all equipment monitoring, CMMS, BMS and production/project management software, to plan work activities, and develop interdepartmental feedback, ensuring proper record keeping for maintenance activities., • Perform center lining and 5S work to production lines, product contact parts, and change parts., • Maintain safety, health, and environmental policies and procedures., • Act as role model exemplifying superb ethical conduct and decision making, teamwork, integrity, agility, respect, and accountability., • High school or GED diploma required., • Bachelor’s degree in mechanical engineering, Industrial Maintenance, or related field, or equivalent experience., • Proven leadership experience, with the ability to supervise and motivate a team., • Knowledge of safety regulations, compliance standards, and risk assessment procedures., • Expert knowledge of production equipment and facility’s support systems., • Excellent problem-solving, organizational, and communication skills., • Proficiency in maintenance management software (e.g., CMMS) and Microsoft Office Suite., • Proficient with test equipment, data managing leading to databased decision making., • Strong mathematical/analytical aptitude., • Willingness to lead by example, fostering a shared culture of efficiency with importance on meeting project commitments with on-time completion., • Required to use hands to handle or feel objects, equipment, tools, computer controls and operational machinery., • May be required to lift and/or move up to 50 lbs., stand, bend, kneel, crouch, sit, talk, hear, and walk for a long period., • Work environment in production operations facilities include close proximity to heavy machinery and pharmaceutical powders., • Required to be present in the office to collaborate with executive management, department directors, peers, and supervisors on an as needed basis., • Regular, ongoing travel throughout geographic areas on a continual basis as normal scope of role., • Employee travel/work hours/schedule/location and/or shift are subject to change based on business needs and Management discretion., • Regularly exposed to noise, dust and vibrations in a manufacturing environment; PPE may be required. $80,000 - $100,000 per year

Job DescriptionBenefits: • Employee discounts

Job DescriptionDescription: As a Banking Systems Application Manager, you will be responsible for managing key banking applications including the development, configuration and implementation of digital products/systems. This role involves both self-production tasks and the management of a team of System Application Analysts. You will work closely with various stakeholders, including business lines, operations, IT, and other cross-functional teams, to drive the creation and deployment of innovative solutions that enhance business value, internal and external client experience and operational efficiency. About Servbank Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Principal Responsibilities: • Management of key banking applications, including but not limited to Deposit and Loan Core operating system, item processing systems, treasury management applications (including online banking, remote deposit, positive pay) and other banking systems., • Partner with business lines to determine their needs and identify, recommend, and configure solutions to improve processes and functionality related to internal applications, • Develop and write business and functional requirements for application changes, • Maintain comprehensive documentation of system configurations, procedures, and changes., • Manage, setup, configure the system along with documenting specific application configurations and business-as-usual (BAU) system changes, • Organize and oversee team testing methodology for test scripts and ensure comprehensive full-cycle testing, • Identify risks to the bank and its customers, and work with business partners to mitigate and eliminate these risks, • Assist in defining product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project, • Create process documentation, project content, and inputs into project deliverables, assist with training for end-users and provide ongoing support for the banking systems, • Advocate for and socialize project deliverables with key stakeholders, • Support planning and facilitation of business working sessions, resulting in changes to the product backlog, • Participate, facilitate, or lead multiple aspects of technology and process delivery, including analysis, requirements, design, testing, training, release management, and support, • Conduct working sessions with extended field team members and subject matter experts to address gaps and open items in product creation, • Perform user testing sessions and recommend product improvements, • Facilitate proof-of-concept and pilot activities to validate solutions and benefits, • Align business and IT stakeholders on product functions and objectives through clear and concise communication, • Conduct regular performance evaluations to assess individual and team achievements, provide constructive feedback, and identify areas for improvement to enhance overall productivity., • Oversee and coordinate team responsibilities to ensure efficient workflow and achievement of project goals.Requirements:, • Bachelor's degree in Business, Information Technology, or a related field., • Proficiency in data migration, data cleansing, and data integration techniques., • Proven experience as a Business Systems Administrator or similar role in the banking industry., • Strong understanding of banking regulations, compliance, banking operations and digital product development., • Excellent analytical, problem-solving, project management skills, with the ability to troubleshoot complex technical issues., • Ability to communicate effectively with both technical and non-technical stakeholders., • Proficiency in business analysis tools and methodologies., • Ability to take initiative and prioritize tasks; good time-management, problem-prevention, problem-solving, and analytical skills., • Preferred experience with FISERV banking solutions, FISERV DNA Core, Commercial Center, SCO., • Recommended experience with banking acquisitions, data mapping and system integration. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description The Accounting Manager will be responsible for managing the day-to-day accounting operations of the business, including payroll, AP/AR, billing, cash management, reconciliation, expense reporting, and monthly closes. Mortgage banking accounting experience is preferred but not required. We will train the right person who is proactive, accurate, detail-oriented, and process-driven. Compensation: $119,000 yearly Responsibilities: • Manage daily accounting operations (payables, receivables, billing), • Process payroll and ensure timely & accurate compensation reporting, • Monitor and track money in/money out, • Reconcile bank, credit card, and internal ledger accounts, • Manage vendor payments and invoices, • Maintain organized financial records and reporting files, • Support month-end and quarter-end close activities, • Assist in creating/maintaining accounting SOPs and process documentation, • 3+ years of accounting experience required, • Mortgage banking accounting experience preferred, • Experience with AP/AR, payroll processing, and general ledger management, • Strong proficiency with accounting software + spreadsheets, • Highly detail-oriented and organized, • Ability to maintain confidentiality and handle sensitive information For more than 30 years, Interstate Home Loan Center has been helping people turn their dreams of owning a home into a reality. At Interstate, we’re not just building a mortgage company — we’re redefining what success looks like in the modern financial space. We’re a high-performance, growth-focused team obsessed with delivering value, creating brand trust, and building the best environment in the industry for our people and partners. If you're energized by bold ideas, fast execution, and making a real impact, this is your seat at the table.

Job Description • Essential Duties & Responsibilities, • Responsible for the onboarding and training of Call Center representatives., • Management of diffusing situations prior to being escalated to administration, • Serve as Lead to the external call center team for any inquiries or questions, • Oversight of implemented break/lunch schedules, • Responsible for managing scheduling conflicts of internal staff/coverage, • Provide flexible coverage of front-desk and/or call center when staffing needs require., • Works cohesively within the Patient Services Department., • Maintains confidentiality of patients, administrative, and financial functions, • Provides patient-focused service and presents positive impression of Long Island Select Healthcare to both internal and external customers., • Manage high-volume amount of inbound and outbound calls in a timely manner., • Answers phone promptly; in a polite and professional manner, • Documents all incoming & outgoing phone calls within the EMR, • Meet or exceed Quality Assurance Requirements and other key performance metrics., • Maintains minimum 80 answered calls and 90% call answer rate daily, • Schedules appointments for patients:, • Obtains & Enters accurate demographic information into the EMR, • Identifies client needs, clarifies information, researches issues and provides solutions., • Identifies appropriate insurance as needed and re-verifies accordingly, • Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments, • Reviews appointment details with caller prior to hanging up, • Updates patient registration/demographic info with new/terminated insurance policies, copay information, • Makes reminder phone calls as requested, • Reschedules appointments when necessary, • Acts as liaison between patient and Health Center Staff, • Directs calls to other departments/individuals when needed, • Resolves problems and fulfills requests by clarifying desired information; researches and explores alternative solutions; implements solutions; escalates unresolved problems., • Understands when to escalate calls to management, • Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms., • Communicates Sliding Scale policy to patients, requests documentation., • Complete side-by-side evaluations with employees to help with training and development, • Complete call-monitoring to ensure quality and training throughout the call center regularly, • Administer coaching to employees as needed and provide clear communication regarding KPI’s for the department, • Enforce policies and procedures within the call center department on behalf of leadership., • All other duties as assigned by the Patient Services Manager. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. Other Skills and Abilities • Strong Communication and People skills both verbal and written, • Strong problem solving skills, • Experience with clerical procedures, • Well organized and able to handle multiple priorities, • Understanding and application of telephone etiquette While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Job Description JOB TITLE: Operations, Fulfillment & Customer Service Coordinator DEPARTMENT: Operations POSITION SUMMARY: The Operations, Fulfillment & Customer Service Coordinator runs and improves the operational backbone of the business—owning the systems and processes that move orders from intake to shipment across WooCommerce, ERP, and carrier platforms. ESSENTIAL FUNCTIONS / RESPONSIBILITIES: • Lead improvements to operational systems and processes across order management, fulfillment, shipping, and inventory., • Support implementation of improved inventory controls, including Just-In-Time (JIT) inventory practices, forecasting enhancements, and data-driven replenishment methods., • Assist in evaluating and implementing technology solutions, including AI-enabled inventory and planning tools, to improve operational efficiency and accuracy., • Execute and coordinate order intake, order processing, fulfillment, shipping, and returns to ensure timely and accurate order-to-shipment execution., • Serve as the primary point of contact for customer inquiries related to order status, fulfillment timelines, shipping issues, backorders, and returns., • Enter and manage customer orders and purchase orders (POs) in WooCommerce and the ERP, ensuring accuracy of pricing, quantities, and shipping requirements., • Coordinate picking, packing, shipping, and carrier activity, including management of FedEx and UPS accounts., • Receive and process inbound inventory, maintain inventory accuracy, and support cycle counts and physical inventory activities., • Prepare and manage international shipping documentation, including Bills of Lading (BOLs), and maintain HTS codes for German and Canadian shipments to ensure customs compliance., • Coordinate with Sales, Finance, and Operations to support seamless order execution, inventory accuracy, and customer satisfaction., • Perform other operational duties as required to support business needs. FLSA CLASSIFICATION: Exempt REQUIRED TRAVEL: Minimum Travel required SUBORDINATE POSITIONS: None IMMEDIATE SUPERVISOR’S TITLE: Director of Business Operations LOCATION: Hauppauge Office REQUIRED SKILLS AND EXPERIENCE: • 5+ years of experience in operations, fulfillment, supply chain, customer service, or a related field within a distribution, logistics, or 3PL environment., • Direct experience managing order intake and order-to-shipment workflows for a distribution company or third-party logistics (3PL) provider., • Strong working knowledge of ERP systems and order management platforms, with hands-on responsibility for order entry, fulfillment coordination, inventory updates, and shipping execution., • High level of accuracy and attention to detail, with the ability to identify and resolve order, inventory, or shipping discrepancies., • Proven ability to manage high order volume, competing priorities, and time-sensitive customer requirements in a fast-paced operational environment., • Excellent written and verbal communication skills, with experience interacting directly with customers, carriers, and internal teams., • Strong organizational, analytical, and problem-solving skills, with a demonstrated mindset toward continuous improvement and operational efficiency. PREFERRED SKILLS AND EXPERIENCE: • Prior experience working for a 3PL, distribution center, or logistics-driven organization., • Experience supporting or leading process improvement initiatives related to order intake, fulfillment workflows, or inventory management., • Exposure to inventory optimization concepts, including Just-In-Time (JIT), forecasting, demand planning, or inventory accuracy programs., • Experience with international shipping, customs documentation, and HTS codes (German and/or Canadian experience a plus)., • Familiarity with carrier systems such as FedEx and UPS, including daily shipping operations and account management., • Experience evaluating or working with technology-enabled solutions, including automation or AI-supported inventory and planning tools. REQUIRED CERTIFICATIONS AND LICENSES: 1. Bachelor’s degree in operations, Supply Chain, Logistics, Business, or a related field preferred, or equivalent combination of education and relevant experience. PHYSICAL DEMANDS: • Ability to lift 50 lbs. +, • Capable of physical movement throughout the warehouse as well as ability to manually operate lift equipment. This job description defines the extent and limitations of the function, authority, supervision and physical assets necessary to perform the job. Incumbents are required to inform their immediate Manager in case this description is or becomes inaccurate in any significant respect. The Manager has the discretion to assign additional responsibilities, which are related to the function or necessary due to the course of business. vhf,Inc. reserves the right to modify this job description as necessary.

Job Description PetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking Veterinary Assistants to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Join our team as a Veterinary Assistant who supports the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments. The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Restraining animals for the veterinarian and Technicians., • Feeding animals as appropriate with Dr's instructions., • Cleaning and making sure that animals are clean and all areas are free of odors., • Medications (as allowed by law), • Grooming, as needed., • Record keeping concerning routine care, vitals, and observations of the patients., • Animal's exercise and bathroom trips., • General well-being of every animal under your care., • Laundry, • Other duties include restocking, cleaning, assisting other staff members, computer work, paper work, and answering phones., • Veterinary experience required., • Ability to interact with the public, • Organized, • Flexible, • Works quickly, • Works well with others and understand the team approach, • Is kind and compassionate, • Needs to be able to keep a clean uncluttered environment, • Able to follow directions, • Patience, • This position requires the ability to walk, bend, stand, lift, reach, stoop, carry, push and pull for at least 8 hours a day., • Lifting of packages and large bags of food 25-40 lbs, • Lifting and holding animals of all sizes, including large ones, • Ability to speak and hear sufficiently to understand the job, • Ability to write neatly and communicate with others, • Visual acuity sufficient to maintain accurate records, • Ability to restrain animals, • Ability to attend staff meetings and training classes, • Ability to understand the needs of the animals, • Individuals with a true love for animals and a caring personality to help clients. People skills are a must., • Individuals with a willingness to learn, the ability to pick up new tasks quickly and to multi-task as well as have a strong work ethic. This is a very physical position and it involves a lot lifting and holding of animals of all sizes. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer relationships. These roles are not transactional order-entry positions. While order processing and system work are important, the primary purpose of this role is to help customers succeed — by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. The CCS1 displays a professional image of the company and provides a comprehensive service in a high performance, customer-focused environment with respect to Customer Care procedures. CCS1 is directly tied to customer satisfaction, revenue growth, and achievement of the company’s annual operating plan. This role is expected to adhere to all company policies and safety protocols. Role Summary Customer Success Specialist 1 (CCS1) is an entry-level role focused on learning the R.S. Hughes business, systems, and customer base while building foundational relationships and product knowledge. This position offers the opportunity to gain deep exposure to the business and creates pathways for both lateral and upward career growth. We take great pride in promoting from within. Key Competencies Required to be Successful as a Customer Care Specialist I • Maintain professional, timely and effective communication with customers and team members., • Serve as the primary point of contact and relationship steward for assigned customer accounts., • Process requests through to completion: Order Entry, Order Status updates, quotes, and customer inquiries., • Own the entire order lifecycle and customer experience through to resolution., • Demonstrate ability in using modern technology (including AI, automation, and digital tolls) to improve customer experience, speed, and accuracy., • Actively identify opportunities to upsell and cross-sell core R.S. Hughes product categories and solutions., • Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams., • Build deep, durable customer relationships through proactive communication, knowledge of customer applications, purchasing behaviors and growth opportunities., • Build knowledge toward becoming a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service., • Exhibit problem solving and independent decision-making abilities., • Use data, order history, and customer insights to make informed recommendations., • Demonstrate ability and willingness to take on additional responsibilities., • Communicate with management team on a regular basis to ensure all Key Performance Indicators (KPI) are being met., • High School Diploma or GED equivalent required, Bachelor's degree in business or related field preferred., • Minimum 0-2 years of experience in a B2B customer service or phone-based support, or in Customer Service Field, Call Center., • Previous experience in a customer focused environment., • Proficient in Microsoft applications., • Ability to navigate multiple systems simultaneously., • Order to invoice experience in B2B environment., • Proficient communication (written and verbal) and interpersonal skills., • Strong organizational, analytical, problem solving, and decision-making abilities., • Proficient skills in Excel and data management., • Support an inclusive and positive culture., • The ability to work independently and with others in a changing environment., • An effective team player with drive., • Desire for continuous learning and professional growth., • Experience working with an ERP system, order management software, or similar tools. This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).

Job Description PetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking an Avian and Exotics - Licensed Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Avian and Exotics - Licensed Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. Reports to: Head Veterinary Technician Works closely with: Hospital Administrator, Head Vet Tech, Clinicians, and Owners VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments. The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Proficiency in proper animal restraint., • Ability to draw blood and place catheters (jugular and femoral catheterization required)., • Experienced or educated in laboratory procedures such as proper blood and specimen handling, reading of fecal assays and urinalysis., • Familiar with radiographic technique and positioning., • Administration of intravenous drugs and anesthetic agents, including understanding of the basic mechanics of an anesthesia machine. • Monitoring of all patients and able to identify medical emergencies., • Proficiency in aseptic technique, including cleaning, sterilizing and packing of surgical instruments, drapes and gowns., • Ability to assist in surgery at the discretion of the veterinary doctor., • Maintain cleanliness in the kennel, prep room and surgery areas; stocking as needed., • Controlled drug log recording., • Inventory management., • Client communication and education., • NYS license required, License Veterinary Technician (LVT). Eligibility for licensing accepted., • Experience with Avian and Exotics preferred., • The ideal candidate is skilled, organized, caring and has a desire to be part of a growing veterinary referral practice that is a crucial component of a continuum of care that supports long-term relationships between companion animals and people., • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description PetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking a Neurology Licensed Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Neurology Licensed Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. Work Location: VMCLI Title: LVT Department: Medical Exempt Status: Non-exempt Position Status: FT Reports to: Head Veterinary Technician Works closely with: Hospital Administrator, Head Vet Tech, Clinicians, and Owners VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and supp, • Work effectively as a team contributor on all assignment The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Proficiency in proper animal restraint., • Ability to draw blood and place catheters (jugular and femoral catheterization required)., • Experienced or educated in laboratory procedures such as proper blood and specimen handling, reading of fecal assays and urinalysis., • Familiar with radiographic technique and positioning., • Administration of intravenous drugs and anesthetic agents, including understanding of the basic mechanics of an anesthesia ma, • Monitoring of all patients and able to identify medical emergencies., • Proficiency in aseptic technique, including cleaning, sterilizing and packing of surgical instruments, drapes and gowns., • Ability to assist in surgery at the discretion of the veterinary doctor., • Maintain cleanliness in the kennel, prep room and surgery areas; stocking as needed., • Controlled drug log recording., • Inventory management., • Client communication and education, • NYS license required. Eligibility for licensing accepted., • The ideal candidate is skilled, organized, caring and has a desire to be part of a growing veterinary referral practice that is a crucial component of a continuum of care that supports long-term relationships between companion animals and people., • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionPetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking a Client Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Client Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. Work Location: VMCLI Title: Client Care Coordinator Department: Clerical Exempt Status: Non-exempt Position Status: FT Reports to: Office Manager Works closely with: Client Care Coordinators, Office Manager, Hospital Administrator, Clinicians, and Owners VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments. The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Recognize and meet client needs., • Greet clients and patients by name in a friendly manner., • Make pets feel welcomed at clinic., • Recognize severe/serious cases in need of immediate attention., • Keep animals isolated from others when necessary., • Perform opening procedures such as turning computers on, retrieving messages, returning phone calls, knowing appointments and surgery schedules., • Make client appointments as well as confirm appointments. This includes making sure the appointments flow easily and the doctor as well as staff will have enough down time for lunch and or breaks as scheduled., • Answering phones and directing clients to appropriate departments as well as giving approved advice and options for issues and problems., • Making sure all files are kept neat in alphabetical order and client information is legible as well as current on addresses and phones numbers. Our Doctors must be able access client files as they need them., • Preparing patient charts for technicians and doctors., • Keeping all lab work tests and make information that is needed for appointments available to the Doctors so that they can relay the information to our clients., • Keeping desk and reception area neat and organized, making sure all forms, paper work files, tags and prices lists are out and available for the Doctors, veterinary technicians and veterinary assistants as needed., • Collecting fees for services, writing up sales slips/receipts, and dismissing patients., • Doing daily receipts., • High school diploma or equivalent., • Excellent customer service and communication skills., • Excellent phone etiquette and skills, including transfers, paging, putting calls on hold, directing calls to voicemails and taking messages down., • Computer skills., • Demonstrate excellent interaction skills with clients and animals in the reception area., • Ability to work in a team oriented environment and to take/execute directions., • Ability to handle money transactions accurately and with honesty., • Availability to work on weekends, • Service oriented, dedicated, polite, caring, empathetic, organized and trustworthy personality., • Ability to follow directions with and without supervision and to refer questions and issues to the appropriate personnel., • Ability to recognize certain behaviors in animals., • Reports to Office manager, Hospital administer, and veterinarians., • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview We are seeking a dedicated Board-Certified or Residency Trained Veterinary Ophthalmologist to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager. The Veterinary Medical Center of Long Island Referral & Emergency Hospital (VMCLI) in West Islip, New York offers 24/7 emergency and critical care and provides specialty services consisting of Surgery, Internal Medicine, Medical Oncology, Radiation Oncology, Critical Care, Dermatology, Dentistry, Ophthalmology, Avian & Exotics, Neurology, Cardiology and Physical Rehabilitation. By choosing VMCLI, you would be joining a team of fun, dedicated individuals who provide high level medical, surgical and dental care to our patients, as well as excellent customer service to our clientele. We are focused on staff training and bonding with our clients and patients. Why Join Us: • Our team recognizes the need for work-life integration and as a practice we are continually adjusting our approach to ensure a positive work experience. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Signing, retention and relocation packages up to $75,000, • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Comprehensive patient exams and medical work-ups, • Client communication and education, • Maintaining accurate medical records, • Pharmacy duties such as prescribing medications to patients and following controlled substance protocols, • Promote teamwork and staff efficiency, • Work with the Hospital Manager on weekly priorities and expectations, • Evaluate and monitor protocols for the daily running of the hospital from intake to discharge, • Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld, • Participate in practice management updates and training at all levels, • Veterinarian degree (DVM or VMD) from an accredited college or university, • 1-year rotational internship in small animal medicine, surgery, ER (university or large referral practice)., • Completed a 3-year, AVMA approved residency program, • Current State Veterinary License, • DEA registration must be obtained and maintained, • Strong diagnostic and clinical skills., • Ability to work well in a team-oriented environment., • Exceptional interpersonal and communication skills., • Commitment to providing compassionate and high-quality veterinary care., • Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff., • Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners., • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain., • May include some climbing, balancing, stooping, kneeling, crouching, or crawling., • Some tasks involve the periodic performance of moderately physically demanding work., • Board Certification, • 2-5 years of experience post-residency, • Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment., • Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital., • Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff., • Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback., • Business Acumen: Ability to understand the management and finances of the veterinary hospital practice., • Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients., • Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others. Pay Range$200,000—$280,000 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring an Assistant Behavior Intervention Specialist (ABIS) in Suffolk County! In addition to carrying out all direct care functions of a Direct Support Professional (DSP) the ABIS provides clinical support relating to habilitative, behavioral and psychiatric needs of persons supported by the team under the direction and supervision of the Behavior Intervention Specialist (BIS) through educating other direct care staff and program leadership on habilitative and Behavior Support Plans, supporting clinical assessments and interventions, ensuring consistent and effective data collection and providing direct feedback. Provides leadership to the team on shift, directing and assisting direct care staff in the absence of a Program Supervisor and/or Assistant Supervisor. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program Residential Services Location Suffolk County (Long Island) Schedule (Full time) Sunday through Thursday evenings, or: Tuesday through Saturday evenings Some flexibility may be required Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $2

Job DescriptionPetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking an Emergency Licensed Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Emergency Licensed Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. Work Location: VMCLI Title: Licensed Veterinary Technician Department: Medical Exempt Status: Non-exempt Position Status: Full Time Reports to: Head Veterinary Technician Works closely with: Hospital Administrator, Head Vet Tech, Clinicians, and Owners VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and supp, • Work effectively as a team contributor on all assignment The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Proficiency in proper animal restraint., • Ability to draw blood and place catheters (jugular and femoral catheterization required)., • Experienced or educated in laboratory procedures such as proper blood and specimen handling, reading of fecal assays and urinalysis., • Familiar with radiographic technique and positioning., • Administration of intravenous drugs and anesthetic agents, including understanding of the basic mechanics of an anesthesia ma, • Monitoring of all patients and able to identify medical emergencies., • Proficiency in aseptic technique, including cleaning, sterilizing and packing of surgical instruments, drapes and gowns., • Ability to assist in surgery at the discretion of the veterinary doctor., • Maintain cleanliness in the kennel, prep room and surgery areas; stocking as needed., • Controlled drug log recording., • Inventory management., • Client communication and education, • NYS license, Licensed Veterinary Technician required. Eligibility for licensing accepted., • Anesthesia experienced required., • The ideal candidate is skilled, organized, caring and has a desire to be part of a growing veterinary referral practice that is a crucial component of a continuum of care that supports long-term relationships between companion animals and people. We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description PetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking an Overnight Emergency Licensed Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview Join our team as a Overnight Emergency Licensed Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. Exempt Status: Non-exempt Work Location: VMCLI Department: Medical Position Status: Full Time Reports to: Head Veterinary Technician Works closely with: Hospital Administrator, Head Vet Tech, Clinicians, and Owners VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments. The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Proficiency in proper animal restraint., • Ability to draw blood and place catheters (jugular and femoral catheterization required)., • Experienced or educated in laboratory procedures such as proper blood and specimen handling, reading of fecal assays and urinalysis., • Familiar with radiographic technique and positioning., • Administration of intravenous drugs and anesthetic agents, including understanding of the basic mechanics of an anesthesia machine., • Monitoring of all patients and able to identify medical emergencies., • Proficiency in aseptic technique, including cleaning, sterilizing and packing of surgical instruments, drapes and gowns., • Ability to assist in surgery at the discretion of the veterinary doctor., • Maintain cleanliness in the kennel, prep room and surgery areas; stocking as needed., • Controlled drug log recording., • Inventory management., • Client communication and education, • NYS license, Licensed Veterinary Technician required. Eligibility for licensing accepted., • The ideal candidate is skilled, organized, caring and has a desire to be part of a growing veterinary referral practice that is a crucial component of a continuum of care that supports long-term relationships between companion animals and people., • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a Product Manager to lead the strategy, development, and delivery of AI-powered solutions for transforming our contact center platform. This role focuses on improving customer experience platforms, agent productivity, and operational efficiency using technologies like Conversational AI, automation, and analytics. The ideal candidate will own the definition of the roadmap for Optimum's Contact Center AI platforms and products (chatbots, voice bots and agent assist tools), identify opportunities to leverage AI/ML to improve customer interactions and reduce cost, and align product vision with business goals and customer needs. • Define and drive the product strategy and roadmap for conversational AI (chat and voice) to enhance customer experience, self-service, and engagement., • Collaborate cross-functionally with customer care, sales operations, support, engineering, design, data science and analytics teams to deliver AI-powered contact center solutions., • Translate customer needs and pain points into clear product requirements, including PRDs, user stories, and acceptance criteria., • Prioritize features based on business impact, feasibility, and ROI, ensuring alignment with overall business goals., • Identify and execute opportunities to modernize chat and IVR systems, improving customer interactions and reducing operational costs., • Lead the integration of GenAI and LLM capabilities to advance conversational systems, including dialog flow and intent recognition., • Support go-to-market strategies and product launches while effectively communicating product vision, progress, and outcomes to stakeholders., • Drive data and metrics driven operational efficiency improvements including containment rate, self-service adoption, hold times, first call resolution, sentiment analysis and live agent transfer rate., • Monitor product delivery, track success metrics against roadmap goals, and proactively manage risks to ensure successful business outcomes., • 7-10 years of product management experience in enterprise software or telecom, • Proven experience building customer experience platforms or contact center products, • Experience working in Agile/Scrum environments and leading cross-functional delivery, • Strong understanding of AI/ML concepts, including NLP, speech recognition, and conversational AI, • Experience with GenAI/LLMs and their application in customer support (chatbots, voice bots, agent assist), • Working knowledge of APIs, microservices, and system integrations across telecom OSS/BSS stacks, • Understanding of telecom contact center operations, including call flows, IVR systems, and omnichannel support (voice, chat, messaging, social), • Exposure to workflow automation, orchestration, or emerging agentic AI concepts in customer care, • Strong problem-solving skills in complex, interdependent ecosystems spanning legacy and modern platforms, • Proven ability to work across customer care, network operations, IT, and digital product teams, • Strong communication skills to translate technical AI concepts into business value, • Ability to interpret data, model performance metrics, and analytics to inform product decisions, • Experience building business cases and measuring success through data-driven KPIs If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123,379.00 - $202,694.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! As a Site Reliability Engineer I, you are the frontline engine of our hybrid platform. This role is focused on service continuity and active incident response. You will work shifts to provide support coverage, perform real-time debugging, and keep our GCP and On-Premises Unix/Linux systems running at all times. The Mission: Real-Time Reliability Your mission is to maintain 100% platform visibility. You will be the primary responder to our observability stack, moving beyond simple monitoring to active debugging and remediation. You will handle the "heavy lift" of shift-based support calls and system health checks, ensuring that technical debt is addressed and service disruptions are mitigated before they impact the business. • Shift-Based Support & Triage: Act as the primary technical point of contact during your shift. Manage the support queue, answer urgent infrastructure calls, and provide initial triage for all system anomalies., • Active Debugging: Investigate and resolve service issues across the stack. This includes debugging Kubernetes pod failures, resolving Kafka consumer lag, and troubleshooting Unix/Linux system errors using logs (Loki) and traces (Tempo)., • Hybrid Platform Maintenance: Execute routine standardization tasks and health audits for Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments to prevent environment drift., • Infrastructure Stewardship (DC Support): Perform on-site "Smart Hands" support in our Bethpage data center, including hardware reboots, component swaps, and verifying physical power/network redundancy., • Unified Observability: Maintain the "single pane of glass" (Prometheus/Grafana). Create and tune alerts to ensure the engineering team is notified of critical issues while minimizing "alert fatigue.", • Escalation & Post-Mortems: Follow strict escalation paths to SRE2/SRE3 leads, Assist in complex outage mitigation. Contribute detailed timelines and log data to Blameless Post-Mortems., • Bachelor's degree in Telecommunications, Computer Engineering, or related technical field., • 0-2years of experience in mobile network operations or systems engineering roles., • OS Internals: Foundational command-line proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX). Ability to troubleshoot CPU/Memory/Disk bottlenecks., • Debugging Skills: Familiarity with log analysis tools (Loki) and the ability to correlate metrics (Prometheus) to find root causes., • Cloud & Containers: Basic understanding of GCP (Compute Engine, GKE) and Kubernetes (restarting pods, viewing logs, checking ingress)., • Kafka Awareness: Basic understanding of Kafka topics and the ability to monitor consumer group health., • Automation Exposure: Ability to run and verify Ansible playbooks and Terraform plans., • Communication: Excellent verbal communication for handling support calls and providing clear updates during high-pressure incidents., • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $66,830.00 - $95,472.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Job Description Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management. The Director ensures an exceptional patient experience, operational efficiency, regulatory compliance, and scalable growth while supporting organizational goals related to patient access, retention, quality, and value-based care performance. Key Responsibilities Strategic Leadership • Develop and execute the enterprise patient contact center strategy aligned with organizational growth, access, and patient experience goals., • Lead a large-scale, multi-site patient engagement operation utilizing domestic and offshore staffing models., • Build scalable operational frameworks capable of supporting a patient population exceeding one million lives., • Partner with executive leadership on digital transformation initiatives, automation strategy, and patient access optimization., • Drive innovation through implementation of AI-enabled solutions including:, • Conversational AI/chatbots, • Intelligent call routing, • Speech analytics, • Predictive staffing, • Self-service patient engagement tools, • Real-time quality monitoring Essential Duties and Responsibilities • Develop, implement, and continuously improve contact center policies, procedures, workflows, and service standards., • Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics including quality, productivity, patient satisfaction, response times, abandonment rates, and scheduling accuracy., • Analyze operational and performance data to identify trends, gaps, root causes, and opportunities for improvement., • Lead workforce management strategies to ensure appropriate staffing levels and achievement of departmental goals related to quality, efficiency, and patient experience., • Partner with leadership teams to implement initiatives that improve patient access, scheduling efficiency, and overall service delivery., • Design and oversee quality assurance and training programs for new and existing team members in collaboration with Corporate Training and People Operations., • Monitor ongoing departmental performance against established targets and implement corrective action plans as needed., • Evaluate and recommend enhancements to contact center technologies, systems, workflows, and reporting capabilities to improve operational performance and patient retention., • Serve as a liaison between the Patient Contact Center and other operational departments to ensure alignment and continuity of care and service., • Ensure compliance with all applicable healthcare regulations, privacy standards, and organizational policies, including HIPAA requirements., • Support organizational initiatives, special projects, and other duties as assigned. Required Qualifications • Bachelor’s degree in healthcare administration, Business Administration, Communications, or a related field preferred. Equivalent combination of education and relevant experience may be considered., • Minimum of five (5) years of progressive leadership experience in contact center management, patient access, healthcare customer service, or related operations., • Demonstrated experience leading high-volume, multi-channel contact center operations., • Strong knowledge of workforce management practices, call center technologies, quality assurance methodologies, and performance analytics., • Experience developing and implementing operational strategies that improve patient satisfaction, employee engagement, and service efficiency., • Proven ability to analyze data, identify operational challenges, and implement process improvement initiatives., • Excellent leadership, organizational, problem-solving, and decision-making skills., • Strong verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities and thrive in a fast-paced, metrics-driven environment., • Advanced proficiency in Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, and reporting tools., • Experience with electronic health records (EHR), patient scheduling systems, and contact center platforms preferred. Preferred Competencies • Patient-centered and service-oriented leadership approach., • Strong analytical and strategic thinking capabilities., • Ability to build collaborative relationships across departments and organizational levels., • High degree of professionalism, integrity, accountability, and adaptability., • Commitment to continuous improvement and operational excellence. Salary Range: • $130,000 to $150,000/annually commensurate with experience Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs, • All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at #SMD123

Job DescriptionHotel Night Auditor / Overnight Front Desk Agent 11pm-7am Residence Inn by Marriott & Courtyard by MarriottCentral Islip, NY Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As an Overnight Front Desk / Night Auditor, you will: • Work the desk during our overnight hours, • Demonstrate welcoming hospitality to our overnight check ins, • Perform night audit functions, • Demonstrate a true desire to satisfy the needs of others, • Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud., • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management., • Provide rooms management with a clear picture of their performance using the data gathered, • Run the night audit final, after ensuring all revenue is in balance Benefits • Advancement Opportunities - We promote from within!, • Medical for FT Associates, • 401(k), • Paid vacation time, • Flexible schedules, • Teammate Assistance Fund, • Stability, • Competitive Wages, • Fun, Energetic Work Environment Keys to Success • Must be 18 years or older, • Customer service experience is required, preferably in a hotel or related field, • Must have a high school diploma or equivalent, • Must be able to work various shifts per week, • Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week, • An Accounting background is preferred, • Attention to detail and the ability to compile facts and figures, • In addition to general office equipment, you will regularly operate Briad systems and software, • Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing, • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Join Our Team at Allied Physicians Allergy, Asthma, Sinus Centers of Long Island - Babylon. Stay on Top of the Details Maintain accurate patient records and ensure smooth office operations.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

The Receptionist helps ensure a smooth, efficient, and patient-centered experience while maintaining compliance with privacy, safety, and laboratory protocols. Strong typing, phone, and data-entry skills. Job Category: Laboratory Operations.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Receptionist Position/h2pA receptionists duties encompass greeting visitors, answering phones, managing call transfers, handling mail, and providing administrative support, while essential skills include strong communication, organizational abilities, and customer service skills.Heres a more detaile

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

The Administrative Assistant performs support duties common to academic teaching departments, as determined by the department head, and is responsible for, but not limited to, assisting with daily operations, coordinating paperwork and schedules for interviews, organizing events and meetings, provid

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Veterinary Receptionist Join Our Pack!.Do you love people and pets? Are you the kind of person who can stay calm, organized, and upbeat while juggling ringing phones, wagging tails, and the occasional meow? If so, we'd love to meet you! We're a newly renovated, fast-growing veterinary hospital that

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Performs diversified secretarial duties supporting management and/or a physician.Performs diversified secretarial duties including, but not limited to:.Typing various forms of correspondence.Scheduling appointments, meetings, etc.Transmitting various documents using computer, mail, and/or fax.Mainta

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Administrative Assistant, Purchasing.The Administrative Assistant, Purchasing is responsible for assisting with the procurement and management of items that are not directly used in the production of pharmaceutical/nutraceutical products (Indirect Purchasing).This position is a part-time opportunity

Assist supervisory staff with required statistical data collection and reporting. Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities. Family Service League is seeking a part-time Administrative As

Performs diversified secretarial duties supporting management and/or a physician.Performs diversified secretarial duties including, but not limited to:.Typing various forms of correspondence.Scheduling appointments, meetings, etc.Transmitting various documents using computer, mail, and/or fax.Mainta

Riverhead, NY 11901, USA +2 more locations.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts.With over 127 eye care providers and the convenience of 60 lo

Shop Operations & Inventory Manager. We're looking for a dependable and organized Shop Operations & Inventory Manager to help keep our plumbing team running strong. If you've got years in the plumbing trade, know your materials, and take pride in smooth operations this is the perfect opportunity fo

Enter/scan patient data into the EMR. Summary: The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.