Answering Phone Calls Inventory Management (Inbound/Outbound) Order Processing and Data Entry Customer Support + Technical Assistant Packing and Shipping (Must be able to lift up to 35 lbs) Bilingual English and Spanish Preferred
Key Responsibilities: Leadership Hire, train, mentor and manage Park Ambassadors. Identify and suggest improvements to park and community engagement and communication to improve visitor experience. Implement procedures to encourage teamwork between Park Ambassadors and Park Operations team, maintain employee morale, and create an inclusive, positive work environment. Develop and maintain relationships with outside partners such as the Parks Department, NYPD, FDNY, Department of Homeless Services, and Department of Sanitation, and homeless outreach organizations assigned to the Madison Square Park area. Administration Set and manage Park Ambassadors’ work schedules and program objectives, and develop staff training to create a safe and welcoming Madison Square Park. Maintain detailed daily records and monthly reports, including end-of-tour reports, incident reports, inspection forms, etc. Respond to emails, Slack, phone inquiries, and other requests in a timely and appropriate fashion. Validate park use permits, including special event permits, parking permits, sound permits, film permits and food vendor permits. Actively participate in training opportunities. Support ongoing visitor experience research through data collection, data entry, and related tasks. Safety Conduct rounds of all facilities. Learn and enforce Park Rules and Regulations with visitors Monitor, inspect, and report park safety hazards, vandalism, quality of life issues, etc. Contact and assist partner safety organizations such as NYPD, FDNY, permit offices, emergency medical technicians, and homeless outreach services as conditions occur. Open and close facilities and amenities as directed. Be available during inclement weather and other emergencies. Direct vehicle and patron traffic as needed. Visitor Experience Engage visitors, answer questions, and foster a positive impression of the park and MSPC. Provide accurate, clear, timely information to support visitors’ experience in the park. Share Madison Square Park Conservancy’s mission and goals with visitors, including upcoming programs and events and how they can access additional information about MSPC. Support the operation of all visitor-facing programs, events, and activities. Share visitor feedback with other MSPC staff, including senior management, to improve the visitor experience. Return lost and found items. Qualifications At least 3 years of experience in public-facing safety/security and/or social services employment. The Park Ambassador Manager is required to have an NYS Security Guard License within 30 days of hire and is required to maintain the license throughout their employment. Experience or training in social work and/or mental health services and experience in customer service preferred Experience managing and supporting a small team that is often confronted with difficult customer situations Ability to clearly and confidently communicate with the public and safety officials, representing the organization to visitors and other external stakeholders in person, in writing, and by telephone Comfort approaching non-compliant individuals or groups to enforce rules and regulations Experience and comfort diffusing conflicts and tense public situations Experience interacting with diverse constituents Detail-oriented, decisive problem solver who can adapt to shifting priorities and address issues in a timely manner as they arise Ability to perform physically demanding work outdoors in all weather conditions, both alone and as part of a team Comfort working in an environment with dogs and urban wildlife Ability to multi-task and juggle multiple priorities Ability to actively listen, taking time to understand the points being made, ask questions as appropriate, and not interrupt, and to get to satisfactory resolution quickly and calmly Working knowledge of technology, including Google suite, Slack, and Zoom Familiarity navigating partnerships with government agencies The ideal candidate enjoys interacting with people from all walks of life and will consider the “ambassador” component of the job as important as the enforcement and security component. Compensation and Schedule Salary range is $55,000 - $65,000 based on relevance and duration of past experience Benefits include: Paid Employee Health plan, Paid Employee Dental & Vision Plan, Vacation/Sick Days, Personal Day, Floating Holidays, 401K Plan after a year, commuter benefits; work phone provided Schedule: Full-time (40 hours per week) onsite. Saturday- Tuesday 4 PM- 12:15 AM, Wednesday 1 PM- 8:30 PM Application instructions Please be aware that Madison Square Park Conservancy requires Covid-19 vaccination for all employees. The organization will consider accommodations for disability and religious-based reasons. Only those candidates selected for an interview will be contacted. Madison Square Park Conservancy is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws. MSPC prohibits discrimination against applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital status, domestic partnership status, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record or any other characteristic protected by law. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Schedule: 10 hour shift 8 hour shift Night shift Overtime Weekends as needed License/Certification: Guard Card (Required) Shift availability: Night Shift (Required) Ability to Commute: New York, NY 10010 (Required) Work Location: In person
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person
Come be part of a team that's full with love, growth, and integrity. We are looking for individuals that can meet those characteristics Key Responsibilities: • Greet visitors and clients with a warm and professional demeanor • Answer and direct phone calls, emails, and inquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Apply today and start your journey!
Overview We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective time management, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities Perform data entry tasks accurately and efficiently to maintain up-to-date records. Manage office operations, including scheduling appointments and maintaining calendars for team members. Serve as the first point of contact at the front desk, greeting visitors and managing incoming calls. Assist with administrative tasks such as filing, document preparation, and correspondence. Support medical duties as needed, ensuring patient information is handled with confidentiality and professionalism. Coordinate meetings and prepare necessary materials for presentations or discussions. Maintain an organized office environment to enhance productivity and workflow. Experience Previous experience in an administrative role is preferred, with a focus on office management or reception duties. Familiarity with calendar management and scheduling software is highly desirable. Strong organizational skills are essential, along with the ability to prioritize tasks effectively. Excellent time management skills to ensure deadlines are met without compromising quality. Proficiency in data entry and basic computer applications is required. Experience as a medical or medical specialty receptionist is a plus but not mandatory. We encourage candidates who are proactive, detail-oriented, and eager to contribute positively to our team to apply for this exciting opportunity as an Administrative Assistant. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person
Job Overview: We are seeking a detail-oriented and reliable Data Entry Specialist to join our team. In this role, you will be responsible for accurately inputting and managing data, ensuring that the information is correct, up-to-date, and easily accessible. You will work with various types of data, including customer information, financial records, and operational details, to support the smooth functioning of our business processes. Must be good with Quick books, Microsoft. Key Responsibilities: Accurately enter data from a variety of sources into the company’s database, spreadsheets, or other digital systems. Review and verify the accuracy of data before entering it into the system. Maintain data integrity by ensuring all information is updated and consistent across multiple platforms. Perform regular data quality checks to identify and correct discrepancies or errors. Generate reports and provide data summaries as requested by supervisors or other departments. Organize and file documents, ensuring they are easily accessible for future reference. Assist in organizing and processing incoming data from various departments or sources. Maintain confidentiality and security of sensitive information. Respond to inquiries regarding data and reports in a timely manner.