Front Desk Receptionist

Job Summary The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare facility. This role is responsible for managing front desk operations, providing excellent customer service, and ensuring smooth administrative functions within the medical office. The Medical Receptionist handles patient interactions, scheduling, and clerical tasks while maintaining a professional and compassionate demeanor. Key Responsibilities Patient Interaction: Greet patients and visitors warmly, answer inquiries, and provide assistance in a professional and courteous manner. Appointment Scheduling: Schedule, reschedule, and cancel patient appointments using electronic health record (EHR) systems or scheduling software. Patient Check-In/Check-Out: Verify patient information, collect co-pays, and process paperwork during check-in and check-out procedures. Ensure all patient information is accurate and up-to-date at every visit. Phone and Communication Management: Answer phone calls, respond to patient inquiries, and relay messages to medical staff promptly. Medical Records: Maintain accurate and confidential patient records, ensuring compliance with HIPAA regulations. Insurance Verification: Verify patient insurance coverage, obtain necessary authorizations, and ensure all insurance information is correct and current. Patient Arrival Tracking: Monitor and record the time patients arrive for their appointments to maintain accurate scheduling and wait time records. Doctor Schedule Notifications: Proactively notify patients if the doctor is running behind schedule, providing updates on expected wait times to ensure clear communication. Administrative Support: Perform clerical tasks such as filing, faxing, scanning, and managing correspondence. Billing Support: Assist with basic billing tasks, including preparing invoices and coordinating with billing departments. Office Coordination: Ensure the reception area is tidy, well-stocked with forms and supplies, and welcoming for patients. Collaboration: Work closely with medical staff to coordinate patient care and ensure efficient office operations. Qualifications Education: High school diploma or equivalent; additional certification in medical administration or office management is a plus. Experience: Previous experience in a medical office or customer service role preferred. Skills: Strong communication and interpersonal skills. Proficiency in EHR systems, scheduling software, and Microsoft Office. Ability to multitask and prioritize in a fast-paced environment. Knowledge of medical terminology and HIPAA regulations. Excellent organizational and time-management skills. Attributes: Compassionate, detail-oriented, professional, and able to handle sensitive patient information with discretion. Working Conditions Environment: Typically works in a medical office or clinic setting. Hours: Full-time with potential for an occational Saturday shift depending on the need. Physical Requirements: Prolonged periods of sitting, occasional standing, and use of computers and office equipment.

Job Overview Modern Age is a forward-thinking longevity and wellness clinic in NYC, dedicated to helping clients look and feel their best at every age. We are a growing startup seeking a customer-centric, proactive Full-Time or Part-Time Front Desk Administrator who shares our passion for wellness, aesthetics, and providing exceptional service. Key Responsibilities: Warmly greet and assist clients, ensuring a seamless and welcoming experience that reflects Modern Age’s commitment to personalized care. Manage scheduling, appointment confirmations, and client communications using platforms like Canvas and Podium. Process payments and manage billing with Stripe, ensuring smooth and secure transactions. Address guest concerns or complaints with professionalism and efficiency. Handle administrative tasks such as filing, correspondence, and maintaining office supplies. Following up with labs orders when necessary. Collaborate with management to streamline front desk operations and improve efficiency as we grow. Stay up-to-date on Modern Age’s services, including Botox, HydraFacials, Microneedling, and other longevity-focused treatments, and products to confidently address client inquiries. Assist with maintaining a calm, organized workspace that enhances the client experience. Qualifications: Previous experience in a med spa, aesthetics, or wellness setting is required. Outstanding customer service and communication skills, with a warm and professional demeanor. Familiarity with platforms such as Stripe, Canvas, and Podium is plus. Excellent time management skills to prioritize tasks effectively. The ability to multitask and prioritize in a fast-paced environment. A proactive mindset with a desire to assist in streamlining operations and enhancing overall client satisfaction. Team player who works well in collaboration with management and supports the vision of Modern Age. What We Offer: An exciting opportunity to be part of an innovative startup at the forefront of longevity and aesthetic care. A positive, supportive work environment focused on professional growth. Competitive hourly wage with room to grow within the company. Discounts on retail and aesthetic services. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 25 – 40 per week Schedule: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

Gotham Gym is a high-profile gym seeking a Front Desk Receptionist for our West Village, NY location. We are looking for a friendly, professional, detail-oriented person to join our community. Requirements: Fluent in English Excellent customer service skills Excellent organizational, multitasking and time-management skills, with the ability to prioritize tasks Responsibilities: Greet and check in clients in a friendly and welcoming manner Manage and charge appointments and transactions Answer phones and relay appropriate messages Follow opening and closing procedures Maintain cleanliness of the immediate Front Desk area Fold towels, wraps and boxing gloves management and organization Assist with set up and break down of group fitness classes Properly clock in/out Work quick, be efficient and complete daily checklists as well as handle immediate tasks that may arise Be on time and reliable *Fitness Enthusiast a plus! *Free membership to the gym is included during the duration of your employment. *Opportunity for growth within the company. Candidates must be punctual.

What this Position Offers: - Competitive Pay - Full-time position - Paid Vacation - Paid Sick days - Paid Holidays - Opportunity for growth to a management position - Great and friendly work environment - Opportunity to see patients get better - reward of helping others This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems. We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual is a plus: Spanish / Chinese / Russian Growth Potential with Promotions for the Right Candidate A urology practice is seeking an experienced medical office professional who can multitask and independently handle a variety of front-office, back-office and clinical tasks. An ideal candidate would also be able and willing to do medical assisting tasks as needed. Must be able to obtain medical history. This role is critical to creating a positive first impression for the practice. Your caring and positive attitude will have a significant impact on patient loyalty and their relationship with the practice. Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization. An ideal candidate would understand that this is as much a front desk position as it is a sales position as the ability to communicate with prospective patients for them to choose us is critical to business success. The employee should be able to manage and follow up on all patient requests. Prior successful sales experience is beneficial. We are looking for an experienced healthcare professional. An ideal candidate would have experience with the following skill set: PRIMARY FUNCTION: - Experience with front office duties. - Experience in benefit eligibility including out-of-network benefits, preauthorizations, surgical authorizations or billing. medical billing and collection practices - Experience with surgical scheduling - Sales Oriented - Pleasant and professional phone manner. Must be comfortable handling urine specimens and blood specimens. Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients such as sexual health and urinary incontinence in a professional manner. Your duties will include explaining our medical services; schedule appointments, answer and return calls from potential and existing patients. Document all interactions in EMR (electronic medical records). Check-in patients, verify insurances, pre-certify and schedule tests (CT, MRI, etc) and surgeries with insurance companies. Schedule hospital surgeries. Submit medical billing information; collect patient payments. Responsibilities: - Greeting our patients and directing the flow of the facility including the office and surgical practice area - Enters patient demographics in system - Collects co-pays and past balances at time of check-in and enters into the batch for the day Ideally, you have experience with medical assistance for procedures such as cystoscopy, urodynamics, uroflow. Compensation commensurate with skills and experience. Includes base salary plus performance based incentives. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Principals only. Recruiters, please don't contact this job poster.

Overview We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective time management, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities Perform data entry tasks accurately and efficiently to maintain up-to-date records. Manage office operations, including scheduling appointments and maintaining calendars for team members. Serve as the first point of contact at the front desk, greeting visitors and managing incoming calls. Assist with administrative tasks such as filing, document preparation, and correspondence. Support medical duties as needed, ensuring patient information is handled with confidentiality and professionalism. Coordinate meetings and prepare necessary materials for presentations or discussions. Maintain an organized office environment to enhance productivity and workflow. Experience Previous experience in an administrative role is preferred, with a focus on office management or reception duties. Familiarity with calendar management and scheduling software is highly desirable. Strong organizational skills are essential, along with the ability to prioritize tasks effectively. Excellent time management skills to ensure deadlines are met without compromising quality. Proficiency in data entry and basic computer applications is required. Experience as a medical or medical specialty receptionist is a plus but not mandatory. We encourage candidates who are proactive, detail-oriented, and eager to contribute positively to our team to apply for this exciting opportunity as an Administrative Assistant. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person

Part-Time or Full-Time | In-Person | $20–22/hr + Performance Bonuses RRYL Skin Spa is a high-end skincare studio in Midtown Manhattan, rooted in Moroccan wellness traditions and modern skincare rituals. We are seeking a poised, detail-oriented, and hardworking Front Desk & Brand Assistant to help support our daily operations, and contribute meaningfully to our growing brand. This is more than a front desk job. You’ll represent a luxury experience—ensuring every client feels seen, cared for, and immersed in the world of RRYL. ✨ Your Role Greet clients with warmth, elegance, and attentiveness Manage bookings, confirmations, and schedule flow using Mindbody Handle payments, send digital receipts, and track client preferences Answer phone calls, messages, and client DMs (Instagram/WhatsApp) Maintain a clean, calm, and high-standard front of house Support light content creation: film behind-the-scenes, client testimonials, spa ambiance, etc. Represent the brand voice and aesthetic in all interactions 🎯 Who You Are Professional, polished, and reliable with a strong work ethic Passionate about skincare, luxury service, and hospitality Tech-savvy: Comfortable with booking software (like Mindbody), email, and social media Excellent communicator with strong organization skills Naturally proactive: sees what needs to be done and does it Previous spa, salon, hospitality, or luxury retail experience preferred 💼 What We Offer $20–22/hr based on experience (with growth potential) Performance bonuses for client rebookings, content support, and referrals Flexible part-time or full-time schedule based on your availability Discounted or complimentary skincare treatments The opportunity to grow with a rising luxury wellness brand

Looking for a dental office manager who is well rehearsed in using Dentrix. Someone who has previous experience in dental billing, requests and approvals. Good understanding of dental insurance companies. Organized and efficient work ethic Monday - Thursday 35 hour work week

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.