We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!
We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Clerk will be responsible for providing administrative support and ensuring the smooth operation of our office. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively. Must have an prior experience with QuickBooks, Word and Excel. Independent worker. Duties: (Construction related) -Prepare invoices, estimates, take-offs -Keep track of active permits - Perform general clerical duties, including photocopying, scanning, faxing, and filing - Manage incoming and outgoing correspondence - Answer phone calls and direct them to the appropriate person - Assist with project coordination and tracking - Assist with basic bookkeeping tasks using QuickBooks, prepare invoices, Microsoft Word, Excel - Coordinate appointments and meetings (At minimum) - Assist with data entry and record keeping - Be respectful to all clients, visitors and other employees
We are looking for a reliable and organized Administrative Assistant to join our team. The ideal candidate will be responsible for managing daily office tasks, ensuring smooth communication, and supporting operations. Key Responsibilities: Answer and manage incoming phone calls professionally Take and process customer orders accurately Perform data entry tasks using Excel Track and record income and expenses for reporting Maintain organized digital and paper records Qualifications: Strong attention to detail and organizational skills Proficiency in Microsoft Excel Good communication and customer service skills Ability to multitask and prioritize efficiently
We are seeking a detail-oriented and organized Administrative Assistant to support the day-to-day operations of our real estate office. The ideal candidate will provide administrative and clerical support to ensure the smooth functioning of our team, assist with marketing and client communication, and maintain accurate records related to transactions and listings. Key Responsibilities: Answer and direct phone calls, greet clients, and manage front desk duties. Schedule appointments, showings, and meetings for agents and brokers. Prepare and process real estate documents such as listing agreements, purchase agreements, leases, and closing statements. Maintain electronic and physical filing systems for client and property records. Update MLS listings and company website with current property information and photos. Coordinate marketing efforts including email campaigns, social media posts, flyers, and open house promotions. Track key transaction milestones and ensure deadlines are met. Order office supplies and maintain inventory. Communicate professionally with clients, agents, vendors, and lenders. Assist with onboarding and support of new agents. Perform data entry, reporting, and basic bookkeeping tasks as needed.