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Job Description FRONT DESK POSITIONS AVAILABLE WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR SUFFOLK COUNTY SPEECH PRACTICE OFFICES IN STONY BROOK, COMMACK, EAST YAPHANK, FARMINGVILLE, ISLIP, WESTHAMPTON WE OFFER: CLEAN AND BRIGHT OFFICES! SPLIT SHIFTS AVAILABLE DAY SHIFTS EVENING SHIFTS SATURDAY SHIFTS – OFFICES ONLY OPEN UNTIL 2:00PM OFF 6 MAJOR HOLIDAYS EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP WORK EVENTS-TEAM BUILDING ACTIVITIES CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC. LONGEVITY AND PERFORMANCE BONUS’ COMPENSATION: $17-$19/HOUR Requirements RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: MUST HAVE A POSITIVE AND UPBEAT ATTITUDE! GREET PATIENTS AND PROVIDE SUPPORT MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM ENTER PATIENT DATA ANSWER PHONES, TAKE MESSAGES EXCELLENT TIME MANAGEMENT SKILLS – MUST BE ABLE TO MANAGE A WIDE VARIETY OF TASKS WITH COMPLETE FOLLOW THROUGH COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE! LI SPEECH.COM APPLY TO:

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development "Treating people like family for over 41 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Greeter/Patient Experience Coordinator to infuse new energy into our Front Desk team. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to develop our team members into a greater form of service within Babylon Dental Care. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful in your role. Training! We will train you to become a great Greeter/Patient Experience Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Many of our Greeters/Patient Experience Coordinators have moved into roles as Patient Coordinators, Insurance Coordinators and Administrators. We give plenty of support and were with you every step of the way! You start our BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service and give you customized and individualized, specific training needed to master your role as Greeter/Patient Experience Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Practice is very busy so we need someone who is: caring a good listener able to multi-task a problem-solver detail-oriented calm under pressure We expect you to be personally responsible for being on-time and present for every shift you work, and always willing to go the extra mile for our patients! If you have dental experience, great! If not, any customer service or experience in the hospitality industry may be relatable to our practice needs and help you succeed in this role. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability to be open to learn such software. Heres an example of what a Patient Experience Coordinator might do in a day: • Greet Patients warmly and professionally, using their names. Setting up the service for success and ease., • Change patient status within our dental system to notify the team that their patient has arrived., • Announce to the specific team on the radio that their patient is ready to be brought to the operatory for scheduled treatment., • Before patient scheduled appointments, check to make sure all needed paperwork is completed and if not, follow up with patients., • Scan any patient documents and move to patient file, if needed., • Take picture of arriving patients and update ID's as needed in patient file., • Comfortable with keeping up to date with email communications as the day goes on., • Keep abreast of wait times and communicate accordingly with patients in reception. Our goal is to honor the patient's time while in service., • Make sure reception area is neat and looking its best., • Write and display patient "welcome" sign., • Ensure that any new patient insurance information is shared for a benefits check., • Prepare new patient welcome gift., • Mentoring new team members when comfortable and can create value., • Keep track of new patient numbers and referred by information on patient paperwork., • Communicate any patient issues with the team to collaborate a resolution or enhanced service opportunity., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Reach out to patients via dental software when they may be running late for their scheduled appointment time. Communicate to team patient's ETA. Babylon Dental Care Perks: • Competitive Compensation: Earn $18 to $20 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Job Description Operations Manager FLSA STATUS: Exempt DEPARTMENT: Operations SUPERVISOR: General Manager DIRECT REPORTS: Production Control Planner, Supply Chain Associate, Production Supervisor, Logistics Supervisor Position Summary Power Connector, LLC is entering a new and exciting phase of growth and opportunity filled with innovative and progressive thinking and strategizing. In December 2021, Power Connector was acquired by the Trexon Global network. With this historic transition comes the need to enhance and grow the company through restructuring, reorganization, modernization, optimization, and business development. We, at Power Connector, are responsible for revolutionizing the company and securing and expanding its global connection. Power Connector's Operations Manager is critical in contributing to the fundamental changes that are transforming Power Connector. This position is instrumental in enhancing and strengthening our operations to enable the growth and development of the business by driving improvements in all operational functions, including production control and planning, material handling, manufacturing, and shipping and receiving. This position's primary focus is to contribute and execute on the team's strategic plans for operational optimization, expansion, and sustainability. Power Connector's Operations Manager is a dynamic, adaptable, open-minded problem solver with exceptional interpersonal, communication, and analytical skills. This position plays a key role in sustaining and increasing our current operational capacity and output through strategic planning and efforts in increasing efficiency and productivity in all operational disciplines. This position enjoys the inherent challenges of sustaining and growing a business by increasing throughput, meeting shipment goals, balancing WIP and inventory, and optimizing financial metrics in a diverse and dynamic organization. This position has a strong influence on the fundamental principles guiding operational functionality and works closely with the General Manager and Trexon corporate team to realize the company's true operational potential. Minimum Qualifications Education and Experience • Bachelor's degree in engineering, business, or relevant field, • 8-10 years of experience in a manufacturing environment, • 2-10 years of experience in a supervisory capacity, • Previous experience in the connector or wire and cable industry (preferred) Knowledge • Proficient in MS Office, • Understanding of MRP systems and best practices, • Ability to read drawings, specifications, test procedures, etc. Skills • Strong oral and written communication and presentation skills (technical and nontechnical concepts), • Excellent leadership skills, • Excellent organizational skills, • Results-oriented with analytical skills, • Ability to work effectively under stressful and dynamic environments, • Ability to motivate team members in a creative and effective manner Job Responsibilities Operations Management: Oversee daily operations, planning, capacity, logistics and process improvement. • Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision, such as managing capacity and SIOP-initiative tasks., • Manage day-to-day business of the operations department, including production control, supply chain, production, and logistics., • Plan and prioritize operations to ensure maximum performance and minimum delay., • Play a significant role in long-term planning, project status reporting, and implementing change control processes., • Establish daily, weekly, and monthly priorities for operations based on inputs from shipment goals, customer PO status, WO status, supplier PO status, capacity, AP, AR, etc., • Manage the movement of goods into and out of production to ensure efficiency, effectiveness, and sustainability of operations., • Attend events, fairs, and exhibitions to keep abreast of the market's trends., • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Supply Chain & Procurement: Oversee vendor management, sourcing, purchasing, inventory, pricing and logistics. • Monitor suppliers to ensure the efficient and effective supply of needed goods or services within budgetary limits and timelines., • Analyze vendor lead times, quality, throughput, yield, etc. as necessary., • Assess requirements for second sourcing and lead second sourcing initiatives., • Analyze and plan inventory requirements for firmed and unfirmed demand utilizing MRP system data and additional tools., • Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories., • Execute on purchase inquiries, placement, and monitoring as necessary., • Manage relationships with key suppliers to maintain quality of goods, timely delivery, and compliance to terms of contracts as necessary., • Assess supplier profiles and analyze offers as necessary., • Analyze price proposals, financial reports, and other data and information to determine reasonable prices as necessary., • Negotiate, renegotiate, and administer contracts with suppliers as necessary., • Confer with vendors to coordinate production or shipping activities and to resolve complaints or eliminate delays., • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules as necessary., • Maintain inventories of materials or supplies necessary to meet production demands., • Review documents, such as production schedules, work orders, or staffing tables, to determine materials requirements or material priorities., • Strategize for opportunities to increase supply chain capacity and throughput., • Assist in the setting of prices or credit terms for goods or services based on forecasts of customer demand., • Monitor stock levels. Risk Management & Compliance: Analyze risk, ensure regulatory compliance and issue resolution when needed. • Anticipate and track operational and tactical risks and provide strategic solutions., • Raise and track issues and conflicts, remove barriers, resolve issues involving stakeholders and escalate to appropriate level when required., • Monitor and follow applicable laws and regulations. Environmental Health & Safety: Develop and complete safety audits, trainings, emergency response plans, and monitor EHS performance. • Monitor and enforce compliance with all applicable environmental health and safety regulations at the local, state, and federal levels., • Identify potential hazards within the workplace, conduct risk assessments, and develop mitigation strategies to minimize risks., • Develop and deliver comprehensive safety training programs for employees at all levels., • Investigate workplace accidents, near misses, and injuries to identify root causes and implement corrective actions., • Conduct regular safety audits and inspections of facilities, equipment, and work practices to identify potential hazards and non-compliance issues., • Develop and maintain emergency response plans, including employee training on emergency procedures and response protocols., • Create and maintain EHS policies and procedures aligned with company goals and regulatory requirements., • Track safety performance metrics, analyze data to identify trends, and generate reports for management on EHS performance., • Communicate EHS policies and procedures effectively to employees at all levels, collaborating with departments to promote a strong safety culture., • Oversee EHS compliance for contractors and vendors working on-site (when applicable). Leadership & Team Development: Train, coach and manage the performance of the team and culture. • Train, coach, mentor, and provide feedback to team members., • Foster a competitive yet collaborative team environment., • Assess individual performance through observation and measurement and suggest corrective actions as needed. Any additional tasks necessary to execute on the team's strategy for operational sustainability, improvement, and optimization. Internal and External Relationships This position interacts with all internal departments (business development/sales, account management, production control, supply chain, production, logistics, inventory control, quality, finance and human resources). Externally, this position interacts with customers and suppliers. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and occasionally required to manipulate material up to 25 pounds (lift, carry, etc.). The noise level in the work environment is usually low. The use of PPE, including safety glasses, earplugs, and masks, is required as needed.

Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service;, 2. Producing high quality food;, 3. Delivering the Jersey Mike’s experience;, 4. Cash handling;, 5. Following the Learning Management System Training Program;, 6. Developing others for career growth;, 7. Enforcing policies and procedures;, 8. Participating in local and national marketing initiatives;, 9. Building sales;, 10. Maintaining the cleanliness and proper sanitation practices in the establishment;, 11. Being certified in all four positions of the restaurant;, 12. Effective communication;, 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;, 2. Work 38-40 hours per week;, 3. Have the ability to get to and from work;, 4. Communicate with the GM/AGM/DM of any issues they are having;, 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others, • Work in a fast-paced team driven atmosphere, • Ability to multitask and work with a sense of urgency, • Interface with customers and provide an exceptional experience, • Full understanding of the term’s accountability and integrity, • Key Holder, • Perform all tasks related to opening and closing of store, • Knows how to bake bread and perform all prep, • Manage and lead crew of 2 to 5 people, • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent, • 1 Year QSR experience preferred, • Other: Must be 18 years or older to operate the slicer, • Serve Safe Certification - Food Handler, • Must have reliable transportation This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

Job Description If you're passionate about the design and function of the built environment, find beauty in and want to protect the natural environment, and want to work with others that feel the same, join our team! LaBella’s multi-disciplinary team of architects, designers, engineers, managers, and environmental scientists work every day to make our world more functional, beautiful, and safe. LaBella is an employee-owned engineering firm of approximately 2,000 staff and growing! We are seeking a highly motivated individual with an entrepreneurial spirit to join a dynamic team working on exciting, multi-phase, technically engaging, and impactful projects. The successful candidate will be responsible for managing NYSDEC Spill projects, Phase II Environmental Site Assessments (ESAs) in support of real estate transactions and managing sites in the NYSDEC Brownfield Cleanup Program (BCP) including Site Characterizations/ Remedial Investigations, Remedial Alternative Analysis/Remedial Design work and remediation projects. Prior experience with assessing feasibility/cost and detailed design for excavation and off-site disposal projects, in-situ chemical injections (oxidant and reductant approaches), sub-slab depressurization systems, and other remedial systems is required. The successful candidate will work with junior engineers, geologists and environmental scientists to design and manage field work including groundwater, soil, soil vapor, and surface water sampling, manage and evaluate field and lab data, supervise contractors and drillers, and support the preparation of reports and conduct review of reports developed by junior staff. This individual will be responsible for cost estimating, proposals, invoicing, and client management. Prior experience with environmental investigations and remediation at E-Designation projects is a plus. This position may have some limited fieldwork at times. LaBella offers excellent training and career advancement opportunities and outstanding benefits. Duties: • Proposal writing, project setup, ensuring staff understand health & safety and project scope details, project execution., • Heavy client communication., • Preparing/reviewing deliverables on time and within budget, including invoicing., • Reviewing and organizing field data in a concise manner., • Data presentation and assessment and report preparation/review., • Training/mentoring junior staff., • Business development., • Maintaining open communication with project team members, the client and regulatory agencies., • Representing the company in a professional manner and in line with firm's core values., • B.S. degree in Engineering (Chemical or Environmental), Geology or Envi, • NY State Licensed Professional Engineer or Professional Geologist a bonus, • 8-16 years of experience managing Phase II ESAs and Brownfield Cleanup Program projects. Federal experience a bonus., • Ability to work independently and as part of a team, • Ability to work in a fast-paced environmental consulting team environment., • Ability to work within a multi-disciplined group of professionals., • Strong communication skills (active listening, written, and verbal), • Organized with strong attention to detail, • Highly motivated, with excellent client service skills and a positive attitude, • Strong problem-solving skills, • Valid NYS driver’s license, lean driving record, and reliable transportation Salary Range: ($80,000 - $100,000) The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits * Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events, • Community Service Events

Job Description Preconstruction Project Manager The Preconstruction Project Manager is responsible for the success of the schedule, logistics, utilities, permitting, and other key elements for each project they manage. They collaborate on planning and activities to keep both Aurora and the clients informed of project progress. Salary $115,000.00 to $175,000.00 *Compensation may vary based on factors such as experience and qualifications. Ranges and rates may take into consideration benefits, bonuses, and other factors. Please reach out to our human resources director for additional information. Essential Functions: • Manage bid and project schedules, logistics plans, and integrate safety measures., • Coordinate with local utilities to identify necessary connections., • Track and obtain project permits, schedule inspections, and ensure compliance., • Support in executing master contracts and distributing to trade contractors., • Manage general requirements setup, procurement activities, and financial reporting., • Initiate project startups, oversee mobilization efforts, and resolve procurement conflicts., • Procure and oversee consultant services during the pre-construction phase., • Clarify proposal details and exclusions to ensure project team comprehension., • Review and distribute initial submittals for design and subcontractor coordination., • Develop and mentor direct reports, ensuring their performance and skills advancement. Appreciated skills: • Proficient in managing project schedules, logistics, and safety integration., • Skilled in coordinating utilities, permits, inspections, and compliance tracking., • Experienced in contract execution, procurement, and financial reporting., • Strong ability to oversee project startup, mobilization, and consultant services., • Detail-oriented in reviewing submittals and clarifying proposals for team coordination. Day in the Life: A typical day would be working at Aurora’s main office, managing assigned project schedules, logistics, utilities, and permitting. A typical day will also include project team meetings with the Lead Estimator and collaboration with the project team to ensure compliance with safety guidelines. Qualifications: • Bachelor’s degree in construction management, Engineering, Architecture, or a related field (Master’s degree is a plus)., • 5+ years of experience in preconstruction, estimating, procurement, or project management within the construction industry., • Experience with cost estimation, bid management, contract negotiation, and value engineering., • Knowledge of local building codes, permitting processes, and regulatory compliance., • Proven track record in coordinating with design teams, trade contractors, and utility providers during preconstruction phases. Preferred Education & Experience: • Managerial experience. Additional Eligibility Qualifications • Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and dedeadline-oriented Monday – Friday 8-5pm (Occasional evening and weekend work may be required as job duties demand) Benefits • Health, • Medical/Dental/Vision Insurance Coverage, • Employer-funded HRA, • Fitness Incentive Programs, • Employee Assistance Plan (EAP) – including Wellness Programs; Health Advocacy, Legal Assistance, Financial Coaching, and Counseling for every employee and members of their household for free., • Discounted services for fertility and family-building benefits offered through Kindbody, • Finances, • Flex Spending Account/Dependent Care Account, • Whole Life Insurance Policy, • 401K plan with employer match, • Wide array of Aflac Insurance plans available, • Survivor benefit insurance, • Free financial planning & credit monitoring services, • ESOP, • Time-Off, • Competitive PTO, • Paid Sabbatical Leave (duration based upon tenure), • 1 week paid for Medical Leave of Absence, • Summer Hours, • Incentives, • Tuition Reimbursement Program, • Employee Referral Program, • Good Times Committee Events (holiday party, happy hours, yoga classes), • Employer matches charitable contributions EEO/AAP Statement Aurora Contractors, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development "Treating people like family for over 41 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Call Center Specialist to infuse new energy into our Call Center/Front Desk team. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Patient Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Call Center Specialists have moved into roles as Front Desk Team Leads, Hygiene Coordinators, Call Center Team Leads, Patient Coordinators and even Practice Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized, and individualized training needed to master your role as a Call Center Specialist. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Call Center department is very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Call Center Specialist might do in a day: • Answer the call by the second ring using our phone scripts., • Accurately getting patient's information and entering this information as needed to the appointment and patient file., • Ascertain whether the caller is a new or existing patient within the Practices., • If caller has a question about Insurance acceptance, encourage/direct them to email our Insurance department for a complimentary benefits check., • If caller is a new patient, email the caller our NP paperwork to expedite their upcoming visit time., • When we knowingly do not work with a caller's insurance company, offer our New Patient visit special offer, and briefly explain our Dental Savings Plan benefits., • Ability to respond to live chats or website leads as they may come through during the day., • Comfortable with keeping up to date with email communications as the day goes on., • Professionally being able to hold space for anxious patients during their call, as well as sharing that our Practice is the best for their dental care needs., • Schedule all patients following our scheduling templates., • Understand and able to use our phone technology properly., • Being able to answer questions that the callers ask, or referring to specific Providers and team members that may be able to help., • Comfortable asking callers to describe their emergency and properly documenting in the notes for the Providers to refer to., • Mentoring new team members when comfortable and can create value., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • 3 or more years experience in a dental front desk position or call center., • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Call Center Specialists work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!