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Job DescriptionWe are looking for a Front Office Manager who will be responsible for administering front office functions and supervising staff on a daily basis. This will include but not be limited to Front office, Guest Services, and Front Desk. Position works with General Manager and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the Hotel. Core work activities: A strong level of computer skills is required, including flexibility with the schedule (able to work day and night shifts, weekends, and holidays) and consistently offer professional, friendly, and engaging service. Responsible for the smooth and efficient operation of the front desk, guest services, and the profitability made from room revenue. Duties and Responsibilities include the following. Other duties may be assigned at the discretion of the General Manager. Provides direction and leadership to associates at the front desk. Provides courteous guest service by responding promptly and efficiently to inquiries, requests, complaints, and by accurately processing guest messages. Process all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, and in person. Assists guests during all aspects of their stay to include accurate check in and check out. Communicates with Housekeeping to ensure that all cleaned rooms are entered into the computer system. Acts as Manager on Duty. Responsible for assisting the General Manager with room inventory control and maximizing room revenue. Assists with Hotel Sales in all areas including sales calls, room blocks and marketing programs. Coordinates the delivery of guest services by all hotel departments. Make recommendations regarding front desk budget and manages expenses within approved budget constraints. Responsible for the inventory, purchasing, disbursement, and cost control for all front desk items. Manages the human resources function in all areas of the front desk in order to attract, retain, and motivate associates: hire, develop, empower, coach and counsel, conduct performance reviews, resolve problems, and provide open communication for all associates. Schedules associates in accordance with forecasted occupancy, adjusts staffing as necessary for sudden changes in business levels. Covers shifts of absent associates. Maintains information and communication sources. Assist in developing emergency action plans, and coordinate with other departments to implement plans. Attends all meetings as required. Follows established safety procedures. Provides assistance to other departments of the hotel to contribute to its smooth operation. Maintains a clean, pleasant, and professional image to guests and associates. Complies with all hotel policies and procedures. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); Two years related experience and/or training; or equivalent combination of education and experience. General knowledge of bookkeeping and auditing procedures required. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: A strong level of computer skills is required to perform this job successfully, an individual should have basic knowledge of computer software and hardware. Supervisory Responsibilities: Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. What does our ideal candidate look like? Enjoy working as part of a team Detail oriented Ability to work a flexible schedule Great communication skills Two years or more related experience Schedule: Must have open availability Holidays Monday to Friday Night shift On call Weekends Experience: Hotel Front Desk: 1 year (Preferred) Hotel Department Supervisor: 1 year (Preferred) License/Certification: Driver's License (Required) *

Job Description This position is being posted as a partnership between Sago and Sago Health, a Health Insights/Med Learning Group Company. The selected employee will be employed by Sago under the direction of Sago Health for the remainder of 2025 and fully moving to a Med Learning Group employee on January 1, 2026. Documentation of each employment will be provided to our selected candidate at hiring time. POSITION SUMMARY: As an Account Manager, you will be responsible for retaining and nurturing a defined portfolio of clients either individually or in partnership with an Account Executive. You will serve as the strategic partner and trusted advisor, driving growth by deepening client relationships, identifying new opportunities through client engagement and proactive outreach, and collaborating with operational teams to ensure flawless delivery of programs and projects. Success in this role is measured by revenue retention rates and client satisfaction, and a true ability to drive sales and revenue growth. KEY JOB RESPONSIBILITIES: Client Retention · Manage client relationships ensuring exceptional service delivery and long-term partnership. · Provides fully comprehensive proposals including costs, detailed feasibility, and execution plan (recruitment/sample/digital tools). · Partner with Account Executives when appropriate to create account plans that outline growth opportunities, expansion strategies, and risk mitigation for key clients. · Proactively identify opportunities to upsell and cross-sell additional products, services, or capabilities aligned to client needs and business goals. · Participate in quarterly business reviews (QBRs) and strategic planning sessions to showcase value, performance metrics, and innovation opportunities. · Monitor client satisfaction and act quickly to address potential risks or concerns before they impact retention. Strategic Partnership & Consultation · Act as a trusted advisor, helping clients translate their business and research objectives into actionable solutions. · Based upon client input and assessment, recognize the need to adapt a product or research approach to meet the client needs and works with appropriate internal resources to develop and design the appropriate solution. · Partner cross-functionally to deliver projects that meet and exceed client expectations. · Stay informed on industry trends, client business changes, and competitive dynamics to anticipate future needs. · Partner with Project Management to ensure quality and timeliness of project delivery. · Monitor project performance and profitability; take proactive steps to improve margins and operational efficiency. · Approve budgets, proposals, and billing, ensuring transparency and alignment with client agreements. Performance & Collaboration · Meet or exceed key performance indicators including retention rates, and satisfaction scores. · Partner with Account Executives when appropriate to support new opportunities within existing accounts or new divisions of current clients, initiate client outreach and contribute to client presentations. · Contribute to a culture of continuous improvement, sharing best practices, client feedback, and success stories across the team. · Represent the company’s brand and values through authentic relationships, transparency, and accountability in every client interaction. · Gain a full understanding of Sago groups products, services and capabilities and apply that knowledge to satisfy client needs and project success requirements. CORE COMPETENCIES: · Strong Client Service Orientation · Collaboration and Teamwork · Decision Making and Problem Solving · Open Communication · Excellent communication skills – written and oral · Ability to work independently as well as with a team QUALIFICATIONSEducation: · Bachelors degree or equivalent experience preferred. Experience: · Must have 5+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies. Computer Skills: · MS Office, MS Outlook, MS PowerPoint, MS Excel · Proficiency with Salesforce CPQ a plus Travel: · Willingness to travel less than 25% of the time (client or team meetings) At Sago Health, we believe in partnership, precision, and people. If you thrive in a fast-paced, collaborative environment and take pride in delivering exceptional client experiences, we’d love to hear from you. Benefits Location: Remote Job Type: Full-time, exempt Compensation Details: • Base salary: $65,000-$80,000 per year, based on experience, • Commission eligible, • Full plan details will be reviewed during the interview process, • Paid time off and holidays, • 401(k) with employer match, • Health, dental, and vision insurance

Job DescriptionCompany Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The Director of Customer Support, Sales is a key, hands-on commercial role within BEUMER Group’s Airport Division. Focused on the North American market, this position is responsible for developing and executing strategies that grow aftermarket and small-project sales with existing airport customers. The Director will engage with airports, airlines, general contractors, consultants, and other stakeholders to identify opportunities where BEUMER can provide added value through modernization, upgrades, and lifecycle support. This role combines strategic development with tactical execution—working closely with leadership to shape go-to-market plans and collaborating with cross-functional teams to deliver compelling solutions that meet customer needs. Key Responsibilities • Develop and execute a strategic sales plan focused on existing airport customers and aftermarket opportunities., • Build and maintain a robust pipeline of customer support sales activities, including spare parts, upgrades, retrofits, and modernization projects., • Maintain awareness of planned airport capital projects and identify potential opportunities for BEUMER’s participation., • Present regular updates on sales activities, pipeline status, and key customer developments to internal stakeholders., • Host internal sales review and approval meetings throughout the sales lifecycle, from opportunity development through close., • Prepare timely, accurate, and competitive proposals that balance customer requirements with BEUMER’s commercial objectives., • Collaborate closely with BEUMER Group’s Airport Headquarters in Aarhus, Denmark, to align regional initiatives with global strategies., • Partner with Marketing to provide market intelligence, competitive insights, and content supporting customer engagement., • Interface with internal departments (Finance, Operations, Customer Support, and Executive Leadership) to ensure alignment and delivery excellence., • Conduct comprehensive customer requirement analyses, develop tailored solutions, prepare proposals, and participate in presentations and negotiations., • Support smooth handover of awarded projects to execution and service delivery teams. The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements / Skills / Abilities Required: • Minimum 5 years of sales or sales management experience in turnkey automated systems or equivalent technical industries., • Proven success in aftermarket or customer support sales, ideally within airport or logistics automation environments., • Deep understanding of baggage handling systems, including TSA, controls, and conveying technologies., • Strong technical, analytical, and problem-solving abilities with a customer-first mindset., • Exceptional presentation, communication, and relationship-building skills., • Proven ability to identify opportunities, develop solutions, and drive deals to closure., • Direct experience in system sales or application engineering for automated sorting systems., • Reports to the Vice President & General Manager, Customer Support This is a strategic and visible position offering the opportunity to influence BEUMER Group’s airport customer support growth across North America. You will have the freedom to craft and execute your own commercial strategy, backed by a world-class global organization and an exceptional portfolio of automation solutions. The role provides direct exposure to senior leadership, international collaboration, and the satisfaction of contributing to the reliability and efficiency of airport operations across the continent. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents., • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan., • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!, • Ancillary Insurances: Including vision, accident, and critical illness insurance., • Generous Paid Time Off: Achieve the optimal work-life balance., • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!