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Job Description Salary: $105000 - $110000 / year What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Working as a Director of Hospitality will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Director of Hospitality will be responsible for overseeing the engagement of all Clients, Guests, Vendors, and Associates entering the Conference Center. They support the efforts to establish and maintain protocols for Hospitality and Workplace services with a focus on hospitality and a keen sense of detail and organization. They will lead by example, display an energetic, friendly, and approachable demeanor at all times. Key Responsibilities: • Set the standards of excellence, following Rapport standards, in all aspects of Hospitality related service for employees and guests in the New York office to include visitor services and conference center., • Collaborate with the Events Team and/or department designee for the planning and execution of events held in-person at the Firm (examples Recruiting, Summer Intern Programs), including conference room booking, menu selection, RSVPs, creating and managing the event., • Partnering with multiple high-profile stakeholders, Events Team and./or department designee for the planning and execution of events held in-person at the Firm (examples Recruiting, Summer Intern Programs), including conference room booking, menu selection, RSVPs, creating and managing the event, • Manage, develop, train on and enhance processes that will elevate the guest/ client experience, • Responsible for overseeing day to day conference, meetings, and event, servicing as escalation POC for onsite Hospitality vendor teams. Ensure awareness of hospitality service delivery breakdowns and feedback, resolving issues and ensuring follow through, engaging leadership when necessary., • Provide a consistent high-level service in all areas to ensure guest satisfaction KPIs are achieved:, • Train and mentor staff to deliver Platinum Service in every guest interaction., • Adjust and make recommendations to processes when areas are not meeting standards., • Ensure staff are engaged and involved in individual and team building programs., • Conduct daily point meetings that include a service and recognition component., • Develop and/or adapt training materials to best support the success of the Conference Services Team and consistently revisit guides, manuals and training procedures., • Complete internal audits on guest service functions to ensure client specific standards are being met., • Completes all reporting requirements and submits on a timely basis. Inclusive of drafting events, budgeting for same, communications, organizing data, files and materials, preparing routine and ad-hoc reports and responding to requests for assistance, • Manage and formulates weekly schedules for team members, flexing labor and staffing levels when applicable., • Develop, maintains and update Standard Operating Procedures on all Hospitality and Conference responsibilities., • Able to build consensus and influence team members to achieve goals and objectives., • Exhibits superb organization skills and can manage multiple tasks or projects simultaneously., • Enforces, maintains, and monitors the department’s Dress Code Policy., • Creates personal development plans and conducts annual performance appraisals for Hospitality and Catering team., • Provides client and manager with regular updated data and reports regarding Hospitality operations, levels of activity, etc., • Ensures that the Reception Desks, conference rooms, and catering areas are consistently presentable and in working order., • Provide input to District Manager regarding associate performance, highlighting successes, and areas for improvement., • Ability to work in multiple roles within the operations as this is a working positionPreferred Qualifications:, • Minimum of 10 years of related experience in food service, operations/facilities management and/or hospitality services, including Conference Center and Food Services Management, preferably within a law firm or other professional services firm., • Bachelor’s Degree or the equivalent combination of education and experience is required., • Proven experience leading vendor teams to deliver white-glove internal/external customer experiences., • Superior knowledge of multiple functions and principles, including F&B, conference services, and project management., • Proven leadership skills and ability to plan and manage operational processes for maximum efficiency and productivity, • Demonstrated relationship management skills and the ability to communicate effectively with colleagues and vendors at all professional levels., • Must possess the ability to take direction, prioritize, and deliver results., • Experience with Condeco or similar space management system preferred., • Ability to maintain a professional, composed, demeanor, and to diplomatically deal with challenging situations to resolve or escalate with leadership as needed., • Experience coordinating multiple event logistics and the understanding of what it takes to complete simultaneous events. This includes ownership of some events and playing a supportive role for high-profile executive supported events, • Excellent people skills, enthusiastic, pro-active, self-motivated, flexible, • Strong organizational skills, excellent attention to detail, ability to multi-task and prioritize in a fast-paced environment Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1484610 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job Description Bala Consulting Engineers is a 200-person engineering firm headquartered just outside of Philadelphia in Wayne, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD, and Washington, DC. As a multi-discipline engineering firm, Bala is a leader in innovative designs for building systems in High Rise, Mission Critical, Multi-Unit Housing, Commercial Office, Higher Education, Transportation, Adaptive Reuse and Life Science facilities. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. At Bala you will enjoy an exceptional employee experience that results in a successful career based on collaboration, leadership and personal development. At Bala, we value collaboration, believing together we are better than the sum of our individual efforts and actively share work and knowledge across all five of our offices. We are seeking an experienced, Mission Critical Project Manager for our NY office to lead select Mission Critical projects while developing and expanding in a group that can execute large scale Mission Critical projects on a regional and national basis. Successful candidates will have a passion for mentoring and developing others while leading project designs with our clients. This Project Manager will also provide technical expertise, serve as a resource to the staff, and support the sales efforts by establishing, maintaining and cultivating client relationships. We will be selecting a candidate who thrives on challenges and constantly pushes the norm. This role requires the ability to develop clients and attract new business, manage internal teams, and execute multiple projects (of long and short duration) concurrently. Suitable candidates need to possess knowledge and experience with industry standards and latest technologies in MEP systems design of mission critical facility infrastructure. The ability to lead projects and teams, communicate and work with clients, owner’s representatives, facility engineers and Bala’s multi-discipline staff and project teams are essential. Reporting to the Director of Operations, the Mission Critical Project Manager is a leader in a dynamic and entrepreneurial position that that directs and assesses the daily operations of an engineering team through facilitated collaboration among engineers, clients and other roles. The Project Manager will review proposals, supervise the budgeting and cost analysis for projects and identify improvements and efficiencies, internally and externally, across the firm to produce higher quality products or services. The candidate should view this as a high opportunity position with the opportunity for advancement. This is a full-time role working four days in the office and one day remote work. ROLES AND RESPONSIBILITIES: Manage Projects • Serve as a project manager on select projects in the Mission Critical Sector. Project types include newbuilds, renovations, fit-outs and infrastructure upgrades., • Client facing role, RFP site visits and proposal writing is expected. PM duties include planning, execution and day-to-day management of internal teams and clients., • Provide all management functions including scope responsibilities, client management, scheduling, and financials., • Vet company processes and provide input., • Assist project managers across all locations of the enterprise., • Develop a core group of assistant project managers eventually capable of performing independently on similar project types., • Be a technical resource for the staff., • Manage/schedule quality control reviews to reinforce technical lessons and company processes., • Complete internal peer reviews and provide input in multi-discipline page turns, across all offices, to assist in the development of a comprehensive design., • Manage/schedule page turns prior to all major project deliverables., • Review workforce projections and determine how they relate to staffing., • Identify times and strategies to manipulate design schedules to work with staffing., • Drive ownership, accountability and culture through the company., • Interact with partners and executives on a regular basis to further the growth and quality agenda of the firm., • Marketing / Business Development Support, • Identify potential business opportunities., • Work with the leadership team to develop fees on complex projects., • Develop and maintain client relationships., • Grow the volume and footprint of the office market sectors. QUALIFICATIONS • At least ten years of experience in engineering consulting or adjacent field (construction, owner’s representative, etc.), • Bachelor’s degree in engineering or another relevant field from a 4-year accredited university, • PE license preferred, • Strong technical writing skills, • Knowledge of building codes, • Strong interpersonal and team building skills, • Knowledge of industry best practices and the latest technologies for MEP systems design of Mission Critical Facilities BALA COMPREHENSIVE COMPENSATION AND BENEFITS PACKAGE: • Medical, Dental, and Vision insurance package, • 401(k) with employer match, • Employer Paid Life Insurance, • Up to (5) weeks of PTO based on years of experience and (8) paid holidays, • 8 hours of Volunteer Time Off, • Tuition and Licensure Reimbursement, • Federal Student Loan Assistance including match up to $5,250 per year, • Section 529 Plan (College Saving Plan), • Employee Referral Program, • Full-time onsite roles qualify for one day remote work Follow us @balaconsultingengineers on Instagram and LinkedIn Agencies must obtain advance written approval from Bala Consulting Engineer’s HR/Recruiting Department to submit resumes. This approval must be in the form of a valid fully executed contract for service as well as a request to submit candidates to a specific job opening. Bala Consulting Engineers will not pay a fee to any Agency that does not have such an agreement in place, or for positions for which candidates have not been specifically requested. #LI-Onsite

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Title: Group Leader Reports To: Program Director, Truman Beacon Location: 750 Baychester Ave, Bronx, NY 10475 Hours: Up to 20 hours/Week; Non-Exempt; Schedule: School Year / September - June / Monday - Friday, 2pm to 6pm Salary: $17.50 - $18.50 / hour Job Summary: The After School Group Leader is responsible for the overall safety, development, management, organization and planning of their group. This includes integrated educational projects, recreation, arts and crafts and group building activities. Major Duties: * Overall supervision and management of identified group of participants. * Engage participants in after school activities and role model appropriate behavior. * Ensure safety of participants at all times. * As needed, engage in outreach activities to ensure attendance and participation. * Provide support to activity instructors and other group leaders. * Develop and facilitate a sequenced and thematic curriculum and other various activities including arts & crafts. Curriculum should promote creativity, self-expression, opportunity for mastery, and emotional growth and future focus/career exploration as well as professional growth. * Integrate lessons enriched with literacy, history and other related academic subjects when applicable. * Develop positive relationships with participants, colleagues and school/center personnel. * Attends all staff meetings and staff development trainings sessions, as specified (including Saturday and evening trainings). * Assist with monitoring and maintaining the rules of the program and upholding the afterschool model. * Plan and prepare culminating events for participants to showcase their activities. * Ensure participants are prepared and able to illustrate what they learned in culminating events. * Assist with organizing parent family culminating engagement events. * Engage with parents and guardians as necessary in a professional manner. * Discuss behavior problems , safety concerns and situations with supervisor as they emerge, and completing necessary documentation and paperwork. * Mandated Reporter. * Resolve conflict within your group while seeking assistance from other staff, supervisors and directors when necessary. * Foster a positive youth development approach focusing on , strength’s-based environment, fostering a sense of belonging, independence, generosity, mastery safety, and community to participants. * Supervise support staff assigned to your group (including but not limited to assistant group leader, interns, volunteers, etc.). * Track and support participant’s development and growth areas. Engage and facilitate group conversations, tracking and supporting students’ participant’s academic success. * Responsible for the safe arrival and dismissal of all program participants. * Demonstrate effective classroom management skills. * Inspect all facilities, equipment, and supplies and be sure all are locked away securely at the end of each day. * Available to work during holidays and OST days (13-15 days). * Maintain all required records for your group, including attendance.. * Maintain strict adherence to policies and procedures at all times. * Participate in afterschool events and trips. * Perform other duties as assigned. Qualifications * Must be at least 18 years old. * High School/ GED Diploma and 1 year related experience in leading and participating in youth group development related activities required. * Experience building a camp culture through chants, team building activities, and community building preferred. * Can contribute a talent or experience in arts, music, crafts, etc. a plus. * A commitment to working with youth from a variety of backgrounds, while providing high quality services. * Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

Job Description PRIMARY FUNCTION/PURPOSE: The Program Director is responsible for the day-to-day management of the program in accordance with regulatory compliance, contractual requirements, and organizational standards. This individual is responsible for the management of our House East location in New York, NY. QUALIFICATIONS: • Master’s Degree in Social Work from an accredited college/university, • NYS licensure (LCSW or LMSW) strongly preferred, • Minimum of four years’ human services experience, with at least two years of managerial and supervisory experience, and demonstrated professional progression in supervision and program management, • Experience with multi-problem families and/or individuals desirable, • Ability to think and act calmly in emergency situations, • Ability to work with a team, • Attention to detail and problem-solving skills, • Strong organizational skills with the ability to manage tasks efficiently, • Excellent time management skills with the ability to prioritize assignments, • Excellent analytical, evaluative, and human service management skills, • Excellent written and oral communication, organizational, supervisory, and leadership skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Must be adept and comfortable with crisis management, • Ability to work effectively with a wide range of community-based providers, • Knowledge of community health services, social service support agencies, and networks, • Familiarity with DHS and OTDA social service documentation policies and procedures, • High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Monitor the program’s effectiveness to ensure that the program is achieving goals and targets as defined by DHS, • Manage the program’s multi-disciplinary teams and ensure integration of delivery of services to the families, • Ensure program staff implement procedures and policies to ensure quality service provision OPERATIONS MANAGEMENT: • Collaborate with management in the development of annual operating budgets, review monthly expense reports, and ensure program expenditures are within budgeted parameters, • Ensure billing reports are submitted in a timely manner, collaborate with the organization’s fiscal department to ensure management responds in a timely manner to billing inquiries and requests for billing corrections, • Review and approve purchase requisitions and ensure that all expenditures comply with organizational procurement procedures FACILITIES: • Collaborate with the Regional Director of Facilities/Operations in ensuring that the facilities operate in compliance with ECB, DOB, FDNY, etc. regulations, • Collaborate with the Regional Director of Facilities/Operations in ensuring that the program meets 95% occupancy rate, • Monitor unit work orders and complaints, ensure the operations teams respond to work orders and complaints in a timely manner METRICS & PERFORMANCE: • Monitor and analyze reports and dashboard to ensure the program meets annual program goals and targets which support the mission and vision of the organization, • Monitor DHS performance metrics and collaborate with program managerial and supervisory staff in developing strategies to ensure the program meets DHS performance metrics CONTINUOUS QUALITY IMPROVEMENT (CQI): • Lead the implementation of continuous quality improvement activities, • Develop systems, processes, and tools which ensure the program meets/exceeds government/funder standards, • Conduct program audits to ensure compliance with organizational and government/funder standards, • Collaborate with organizational leadership in analyzing findings from internal and external audits while establishing measures to improve the delivery of services and deficiencies, • Lead or participate in CQI projects and committees ADMINISTRATIVE: • Submit quality and timely reports to the organization and other regulatory agencies as mandated to ensure the program complies with reporting requirements STAFF MANAGEMENT & DEVELOPMENT: • Hire, train, coach, and provide support to direct reports; provide on-going performance feedback and reviews in accordance with organizational policies, • Ensure staff receive required trainings to ensure optimal performance and delivery of service to clients, • Collaborate with Human Resources in addressing staff performance issues, • Promote collaboration and effective communication amongst staff and between departments through the development of interdisciplinary teams to achieve organizational goals COMMUNITY RELATIONS: • Establish liaisons with appropriate community agencies to maintain linkages for services needed by the families, • Participate in local community meetings and serve as liaison with local community members and representatives OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • This is a full-time position with the need to be flexible due to the organization being a 24/7 operation, • Lifting and moving objects weighing up to 30 pounds several times a week, • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description JOB SUMMARY The Program Director is responsible for the overall operation of the residence and for the coordination of all therapeutic services provided through the residence to children and families. This management position exists in the Child and Family Services Division. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensure staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommend changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumers and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with locally elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development. Conducts Investigations: Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Work with onsite Property Management staff relating to lease file compliance., • Assist property management with Low-Income Housing Tax Credit (LIHTC) paperwork for all new referrals and annual recertifications- certify all applicants for qualifying restrictions., • Performs other job-related duties as assigned., • Perform other related duties that may be assigned. RELATIONSHIP WITH OTHERS: This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to active promotion of ICL values and goals., • Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources which includes money, material, time, and people., • Ability to form teams to accomplish tasks., • Serves as a role model to staff and consumers/residents., • College level problem solving ability. Master’s degree in social work, Psychology, or other human services field with five years of professional mental health experience working with children and adolescents with serious emotional disturbances and their families, including one year in an administrative or supervisory capacity. Must meet the qualifications for a Qualified Mental Health Staff (QMHS) as stated in Part 593 of the OMH regulations.

Job Description NeueHouse is a work and social club where creatives and thought leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. NeueHouse: Home of the New. NeueHouse currently operates across three different, but equally iconic, properties in New York City and Los Angeles: • Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held., • Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy. Requirements The Floor Manager requires someone who is ready to: • Responsible for instilling (and maintaining) hospitality standards in all new hires, as well as assisting with the training process., • Daily supervision of the Food and Beverage team, including both café and restaurant teams, with an emphasis on always achieving gracious and efficient service. Our service must be on par with the best programs in the city., • Must maintain quality control on products served at the café, bar, and restaurant, utilizing their aesthetic talents to ensure they are also visually appealing., • Work closely with the F&B Director or Executive Chef to ensure that food service areas/storage are maintained for orderliness, safety and health standards., • Ensure F&B cleaning and maintenance programs are being followed., • Work with other departments in tandem with the F&B Director to enhance house relationships and provide, • the optimum member experience with outlet usage and programming., • Assist F&B Manager with recruitment needs, • Must maintain inventory standards; including but not limited to, receiving, processing, storing and conducting weekly/monthly inventory counts., • Communicate with events team regarding beverage orders, specifically: Assist with wine selections. Must have solid working understanding of wine list, varietals, etc. Order wine/beer/beverage for events, coordinating with Events Department Assistant Managers., • Communicate with bar team and café team regarding beverage orders, specifically: Assist with milk, coffee, snack, and bar prep supply selections. Must have solid working understanding of beverage offering and execution needs., • Assist in set up of catering equipment/rentals or batching alongside of the event staff., • May be responsible for ‘day of’ event management: organize and direct F&B staff, lead service meeting, supervise flow of service., • General Responsibilities: scheduling, service station assignments, side work assignments, understanding of events run of show, • Responsible for communicating with bar and kitchen teams regarding semi-private event and conference room catering needs., • Coordinate between members or programming event clients and Food and Beverage leadership to execute financially compelling offerings for programming events, • Understand monthly financial targets and what the food and beverage teams can do to help reach those goals, • Come up with creative ideas for member experience events including Our House, Eleventh Hour, etc., • Communicate effectively with food and beverage leadership to see through run of show and day of event functions, • Being comfortable in conversing with members, guests and potential members regarding NeueHouse and our various programs, pricing structure and amenities., • Must always be a positive and articulate ambassador of the NeueHouse project/brand., • Responsible for opening and/or closing the facilities when deemed necessary., • Highly organized and able to flourish while working against deadlines, • Ability to coordinate and oversee multiple tasks simultaneously., • Excellent interpersonal skills, • MS Office Suite including PPT, Excel and efficient with Google Calendar/Docs/Gmail/Chrome The anticipated salary for this position is $75,000 a year. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available. Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Benefits • Salary range: $75,000 per year, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave, • Short Term & Long Term Disability, • Training & Development, • Wellness Resources

Job Description Title: Group Leader Reports To: Program Director, PS 291 Location: 2195 Andrews Avenue, Bronx, New York 10453 Hours: Up to 20 hours/Week; Non-Exempt; Schedule: School Year / September - June / Monday - Friday, 2pm to 6pm Salary: $17.50 - $18.50 / hour Job Summary: The After School Group Leader is responsible for the overall safety, development, management, organization and planning of their group. This includes integrated educational projects, recreation, arts and crafts and group building activities. Major Duties: * Overall supervision and management of identified group of participants. * Engage participants in after school activities and role model appropriate behavior. * Ensure safety of participants at all times. * As needed, engage in outreach activities to ensure attendance and participation. * Provide support to activity instructors and other group leaders. * Develop and facilitate a sequenced and thematic curriculum and other various activities including arts & crafts. Curriculum should promote creativity, self-expression, opportunity for mastery, and emotional growth and future focus/career exploration as well as professional growth. * Integrate lessons enriched with literacy, history and other related academic subjects when applicable. * Develop positive relationships with participants, colleagues and school/center personnel. * Attends all staff meetings and staff development trainings sessions, as specified (including Saturday and evening trainings). * Assist with monitoring and maintaining the rules of the program and upholding the afterschool model. * Plan and prepare culminating events for participants to showcase their activities. * Ensure participants are prepared and able to illustrate what they learned in culminating events. * Assist with organizing parent family culminating engagement events. * Engage with parents and guardians as necessary in a professional manner. * Discuss behavior problems , safety concerns and situations with supervisor as they emerge, and completing necessary documentation and paperwork. * Mandated Reporter. * Resolve conflict within your group while seeking assistance from other staff, supervisors and directors when necessary. * Foster a positive youth development approach focusing on , strength’s-based environment, fostering a sense of belonging, independence, generosity, mastery safety, and community to participants. * Supervise support staff assigned to your group (including but not limited to assistant group leader, interns, volunteers, etc.). * Track and support participant’s development and growth areas. Engage and facilitate group conversations, tracking and supporting students’ participant’s academic success. * Responsible for the safe arrival and dismissal of all program participants. * Demonstrate effective classroom management skills. * Inspect all facilities, equipment, and supplies and be sure all are locked away securely at the end of each day. * Available to work during holidays and OST days (13-15 days). * Maintain all required records for your group, including attendance.. * Maintain strict adherence to policies and procedures at all times. * Participate in afterschool events and trips. * Perform other duties as assigned. Qualifications * Must be at least 18 years old. * High School/ GED Diploma and 1 year related experience in leading and participating in youth group development related activities required. * Experience building a camp culture through chants, team building activities, and community building preferred. * Can contribute a talent or experience in arts, music, crafts, etc. a plus. * A commitment to working with youth from a variety of backgrounds, while providing high quality services. * Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

Job Description Title: Group Leader Reports To: Program Director, MS 363 Location: 120 East 184th Street, Bronx, NY 10468 Hours: Up to 20 hours/Week; Non-Exempt; Schedule: School Year / September - June / Monday - Friday, 2pm to 6pm Salary: $17.50 - $18.50/ hour Job Summary: The After School Group Leader is responsible for the overall safety, development, management, organization and planning of their group. This includes integrated educational projects, recreation, arts and crafts and group building activities. Major Duties: * Overall supervision and management of identified group of participants. * Engage participants in after school activities and role model appropriate behavior. * Ensure safety of participants at all times. * As needed, engage in outreach activities to ensure attendance and participation. * Provide support to activity instructors and other group leaders. * Develop and facilitate a sequenced and thematic curriculum and other various activities including arts & crafts. Curriculum should promote creativity, self-expression, opportunity for mastery, and emotional growth and future focus/career exploration as well as professional growth. * Integrate lessons enriched with literacy, history and other related academic subjects when applicable. * Develop positive relationships with participants, colleagues and school/center personnel. * Attends all staff meetings and staff development trainings sessions, as specified (including Saturday and evening trainings). * Assist with monitoring and maintaining the rules of the program and upholding the afterschool model. * Plan and prepare culminating events for participants to showcase their activities. * Ensure participants are prepared and able to illustrate what they learned in culminating events. * Assist with organizing parent family culminating engagement events. * Engage with parents and guardians as necessary in a professional manner. * Discuss behavior problems , safety concerns and situations with supervisor as they emerge, and completing necessary documentation and paperwork. * Mandated Reporter. * Resolve conflict within your group while seeking assistance from other staff, supervisors and directors when necessary. * Foster a positive youth development approach focusing on , strength’s-based environment, fostering a sense of belonging, independence, generosity, mastery safety, and community to participants. * Supervise support staff assigned to your group (including but not limited to assistant group leader, interns, volunteers, etc.). * Track and support participant’s development and growth areas. Engage and facilitate group conversations, tracking and supporting students’ participant’s academic success. * Responsible for the safe arrival and dismissal of all program participants. * Demonstrate effective classroom management skills. * Inspect all facilities, equipment, and supplies and be sure all are locked away securely at the end of each day. * Available to work during holidays and OST days (13-15 days). * Maintain all required records for your group, including attendance.. * Maintain strict adherence to policies and procedures at all times. * Participate in afterschool events and trips. * Perform other duties as assigned. Qualifications * Must be at least 18 years old. * High School/ GED Diploma and 1 year related experience in leading and participating in youth group development related activities required. * Experience building a camp culture through chants, team building activities, and community building preferred. * Can contribute a talent or experience in arts, music, crafts, etc. a plus. * A commitment to working with youth from a variety of backgrounds, while providing high quality services. * Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for directing one or more of the Agency’s residential facilities. This includes directing staff, providing consumers with proper care, ensuring the safety of the consumers, scheduling necessary repairs and the general upkeep of the facility. Administers designated program in accordance with Agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for all aspects of program including personnel, budgeting, services to individuals and physical plant management. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Director of Residential Program Services – Residential Services will include, but are not limited to the following: • Works closely with Interdisciplinary Clinical team to coordinate residents’ treatment plans., • Ensures that all measures for safety and well being are maintained at highest level., • Provides overall supervision to residence staff including Registered Nurse/Licensed Practical Nurse, Residence Manager, Senior Residence Program Specialist, Case Manager, Residence Program Specialist, Recreation Specialist utilizing flexible time scheduling to make on-site consultations and supervision of each shift., • Conducts weekly/biweekly staff meetings with all direct care staff., • Interviews, evaluates, hires, orients, trains, disciplines and when necessary, terminates subordinate staff., • Maintains and posts scheduled work assignments and adjusts such assignments based on availability of staff, individual abilities of staff and particular requirements of the people we support., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action in absence of a nurse., • Ensures actions are conducted in a manner that prevents abuse., • Administers appropriate first aid based on visible symptoms and resident history in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • Maintains records on subordinate staff such as level of performance, specific deficiencies, counseling sessions training records, etc., • Conducts weekly individual supervisory meetings with subordinates in order to discuss program, personnel or training needs and assesses their performance., • Responds to program and work-related questions, problems, complaints and grievances from staff., • Develops residence facility rules and procedures., • Ensures residence facility is kept clean, neat, healthy and safe., • Assures that all staff are coordinating their efforts in order to complete such routine household tasks as laundry, menu preparation, shopping, cooking, etc. with goal of increasing independence of residents in performing these functions., • Directly responsible for all medical issues of residents., • Works with appropriate clinical or program staff and community agency staff to identify and maintain placement in day programs, workshops, school programs, etc. which are in community and are required in residents’ service plan., • Acts on behalf of residents at schools or school boards, health clinics, local businesses, employers, transportations, providers, social groups, neighbors, etc. in order to ensure fair and appropriate consideration. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License is preferred, • Excellent oral and written communication skills, • Excellent organizational skills, • Ability to read, write, speak and understand English, • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families., • Must be able to maintain the strictest confidentiality, • Proficiency in the use of a personal computer and appropriate software and E-Mail system, • Knowledge of equipment typically used by persons receiving services including wheelchairs and adaptive devices., • Bachelor’s Degree in Human Services or related field. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description PRIMARY FUNCTION/PURPOSE: The Program Director is responsible for the day-to-day management of the program in accordance with regulatory compliance, contractual requirements, and organizational standards. This individual is responsible for the management of our Lighthouse location in Long Island City, New York. QUALIFICATIONS: • Master’s Degree in Social Work from an accredited college/university, • NYS licensure (LCSW or LMSW) strongly preferred, • Minimum of four years’ human services experience, with at least two years of managerial and supervisory experience, and demonstrated professional progression in supervision and program management, • Experience with multi-problem families and/or individuals desirable, • Ability to think and act calmly in emergency situations, • Ability to work with a team, • Attention to detail and problem-solving skills, • Strong organizational skills with the ability to manage tasks efficiently, • Excellent time management skills with the ability to prioritize assignments, • Excellent analytical, evaluative, and human service management skills, • Excellent written and oral communication, organizational, supervisory, and leadership skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Must be adept and comfortable with crisis management, • Ability to work effectively with a wide range of community-based providers, • Knowledge of community health services, social service support agencies, and networks, • Familiarity with DHS and OTDA social service documentation policies and procedures, • High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Monitor the program’s effectiveness to ensure that the program is achieving goals and targets as defined by DHS, • Manage the program’s multi-disciplinary teams and ensure integration of delivery of services to the families, • Collaborate with management in the development of annual operating budgets, review monthly expense reports, and ensure program expenditures are within budgeted parameters, • Ensure billing reports are submitted in a timely manner, collaborate with the organization’s fiscal department to ensure management responds in a timely manner to billing inquiries and requests for billing corrections, • Collaborate with the Regional Director of Facilities/Operations in ensuring that the facilities operate in compliance with ECB, DOB, FDNY, etc. regulations, • Collaborate with the Regional Director of Facilities/Operations in ensuring that the program meets 95% occupancy rate, • Monitor and analyze reports and dashboard to ensure the program meets annual program goals and targets which support the mission and vision of the organization, • Lead the implementation of continuous quality improvement activities, • Develop systems, processes, and tools which ensure the program meets/exceeds government/funder standards, • Conduct program audits to ensure compliance with organizational and government/funder standards, • Collaborate with organizational leadership in analyzing findings from internal and external audits while establishing measures to improve the delivery of services and deficiencies, • Hire, train, coach, and provide support to direct reports; provide on-going performance feedback and reviews in accordance with organizational policies, • Ensure staff receive required trainings to ensure optimal performance and delivery of service to clients, • Collaborate with Human Resources in addressing staff performance issues, • Establish liaisons with appropriate community agencies to maintain linkages for services needed by the families, • Participate in local community meetings and serve as liaison with local community members and representatives OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • This is a full-time position with the need to be flexible due to the organization being a 24/7 operation, • Lifting and moving objects weighing up to 30 pounds several times a week, • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Title: Group Leader Reports To: Program Director, Prince Joshua Avitto Community Center Location: 876 Schenck Avenue, Brooklyn NY 11207 Hours: Up to 20 hours/Week; Non-Exempt; Schedule: School Year / September - June / Monday - Friday, 2pm to 6pm Salary: $17.50 - $18.50 / hour Job Summary: The After School Group Leader is responsible for the overall safety, development, management, organization and planning of their group. This includes integrated educational projects, recreation, arts and crafts and group building activities. Major Duties: * Overall supervision and management of identified group of participants. * Engage participants in after school activities and role model appropriate behavior. * Ensure safety of participants at all times. * As needed, engage in outreach activities to ensure attendance and participation. * Provide support to activity instructors and other group leaders. * Develop and facilitate a sequenced and thematic curriculum and other various activities including arts & crafts. Curriculum should promote creativity, self-expression, opportunity for mastery, and emotional growth and future focus/career exploration as well as professional growth. * Integrate lessons enriched with literacy, history and other related academic subjects when applicable. * Develop positive relationships with participants, colleagues and school/center personnel. * Attends all staff meetings and staff development trainings sessions, as specified (including Saturday and evening trainings). * Assist with monitoring and maintaining the rules of the program and upholding the afterschool model. * Plan and prepare culminating events for participants to showcase their activities. * Ensure participants are prepared and able to illustrate what they learned in culminating events. * Assist with organizing parent family culminating engagement events. * Engage with parents and guardians as necessary in a professional manner. * Discuss behavior problems , safety concerns and situations with supervisor as they emerge, and completing necessary documentation and paperwork. * Mandated Reporter. * Resolve conflict within your group while seeking assistance from other staff, supervisors and directors when necessary. * Foster a positive youth development approach focusing on , strength’s-based environment, fostering a sense of belonging, independence, generosity, mastery safety, and community to participants. * Supervise support staff assigned to your group (including but not limited to assistant group leader, interns, volunteers, etc.). * Track and support participant’s development and growth areas. Engage and facilitate group conversations, tracking and supporting students’ participant’s academic success. * Responsible for the safe arrival and dismissal of all program participants. * Demonstrate effective classroom management skills. * Inspect all facilities, equipment, and supplies and be sure all are locked away securely at the end of each day. * Available to work during holidays and OST days (13-15 days). * Maintain all required records for your group, including attendance.. * Maintain strict adherence to policies and procedures at all times. * Participate in afterschool events and trips. * Perform other duties as assigned. Qualifications * Must be at least 18 years old. * High School/ GED Diploma and 1 year related experience in leading and participating in youth group development related activities required. * Experience building a camp culture through chants, team building activities, and community building preferred. * Can contribute a talent or experience in arts, music, crafts, etc. a plus. * A commitment to working with youth from a variety of backgrounds, while providing high quality services. * Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

Job Description West Side Federation for Senior and Supportive Housing, Inc. Program Propery Director of The Claremont Organization The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2,400 units in 29 buildings located in Manhattan and the Bronx. The Claremont is a model housing program and is located in the Claremont neighborhood of the Bronx. It has 90 supportive housing units for persons who are 50 and older most of whom have experienced homelessness, have a serious mental illness and/or substance use disorder.. In addition, there are 24 units of affordable family housing. Job Description: Under the supervision of the Managing Director of Congregate Care, the Claremont Director provides leadership and is responsible for establishing and maintaining a supportive housing community. The Director works closely and collaboratively with the Claremont Clinical Coordinator/Associate Director to assure that staff is supported and resident needs are met. The Director is responsible for the smooth and safe operation of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and working with the social service team to keep the residents stably housed. Supervision: * • Supervises the maintenance, administrative and front desk staff (24/7 staff), • Works closely with the Clinical Coordinator/Associate Director who provides direct clinical supervision to the social services staff and other program staff., • Work collaboratively with HR and the Clinical Coordinator/Associate Director to recruit and hire staff., • Responsible for establishing and maintaining an ongoing interdisciplinary team, • Develop, facilitate, and/or monitor training of staff, • Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets Services to Residents: • Assure consistent quality of the services to residents including but not limited to food service, 24/7 front desk coverage, maintenance of the building, • In collaboration with the Clinical Coordinator/Associate /Director, responsible for outreach, admission, and discharge of residents, • Be available to negotiate and respond to grievances, • Work collaboratively with social services and the interdisciplinary team to resolve resident issues and to address staff training needs., • Provide crisis intervention as needed. Share 24/7 on-call responsibilities, including crisis intervention, with other members of the team., • Protect resident rights at all times Property Management: • Equipment and Supplies: Implement and/or supervise ordering, repairs, and maintenance in consultation with WSFSSH Director of Facilities Department and the Claremont Superintendent., • Building and Grounds: Assure safe, personalized environment which meets resident and regulatory requirements. Reports on and addresses building related issues in a timely fashion. Assures that the building, sidewalks and alleys are clean and well-maintained; that all licenses, certificates etc.. are current. Conducts at a minimum, annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment. Budget • Provide input to CFO and Deputy Director to establish annual operating budgets, • Operate buildings within the prescribed budgets, • Collect and deposit monthly rent, • Oversee petty cash, • Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system Social Service Team Model • Act as a liaison with the Social Services Department, make referrals to Social Services as appropriate, collaborate with Social Service team on lease up of new units, negotiate and respond to grievances in consultation with Social Services as appropriate, • With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Compliance: • Assure compliance to WSFSSH standards and all contracted agencies including but not limited to:, • NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), NYCHA Project Based Voucher Program/Section 8 Rental Assistance., • Other community groups and/or providers, including local hospitals, housing providers, and community organizations, • Submit all required reports in a complete and timely manner, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment., • Oversee lease up of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Other: • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents, • Work cooperatively with other staff, • Review and revise policies and procedures as needed and implement emergency procedures as necessary, • Coordinate planning and evaluation of The Claremont goals and programs, • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills, • Assist with other duties as directed Qualifications: • At least 4 years working in residential settings (preferably supportive housing), property management or related activity including experience with LIHTC and Section 8., • Strong experience working with people who have histories of homelessness, are living with mental illness, addiction, or other chronic conditions., • At least 2 years of supervisory experience, • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change., • Team-oriented, • Ability to communicate professionally verbally and in writing., • Proven management skills including computer skills and facility with Excel, Word and with databases, • Prefer: at least 2 years of experience in a residential setting, • Prefer: Bilingual in English and Spanish, • Able to work in a multicultural and diverse environment, • At least 21 years of age. WSFSSH is an Equal Employment Opportunity (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR MrudtZLOTw

Job Description Hogsalt is looking for a dedicated and experienced Full Time Front Of House Manager to join our team in New York! We are offering a competitive salary, a quarterly bonus program, and a $1,500 sign-on bonus! Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience. Successful Hogsalt leaders are enthusiastic about providing genuine hospitality to guests, and actively contribute to a collaborative and positive workplace culture. We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off! Experience & Qualifications: * Minimum of 3 years working in a fast-paced, full-service restaurant. * At least 1 year of experience in a management position. * Ability to identify problems and be solution-oriented in regarding service and restaurant operations. * Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations. * Must be able to frequently lift items weighing up to 50 pounds. Duties & Responsibilities: * Progress and refine all areas of service in the restaurant. * Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation. * Communicate professionally and confidently with guests, employees, and leadership. * Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies. * Assist with all training for front-of-house staff, including updating training materials. * Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position. Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy. Ready to join our team? Please apply directly to this ad.

Job Description Office Administrator (Accounting)- Bilingual Korean /English Fluency Business Type: Family Office Investment and Equity Location: Fort Lee, NJ (Onsite) $ 55,000 /yr Full Time About Our Client's Organization Our client’s organization was founded in 1991. They pride themselves on a great supporting team culture and an organization that thinks big, to grow the business as big as it can grow. The office is in an excellent location in upscale Fort Lee, NJ. The area is known for its great neighborhoods and top education systems in New Jersey State, making it an ideal place for the candidates and families. A super easy commute to Manhattan, NY is only a 5 minutes’ drive via the George Washington Bridge, offering a scenic view of the Hudson River and the Upper West Side. Additionally, the location is within a 15 -20-minute drive to major international airports, A-rated shopping malls, restaurants, golf range, and walking distance to great cafes, bars, restaurants, a local theater, and Modern Building complexes. Also, there are frequent and multi route NJ transit buses to and for Manhattan as well as nearby neighborhoods. Description of the Role: This role will be responsible for assisting the Family Office team of C-suite, investment director and financial manager. The Office Administration Staff plays a critical role in supporting who is highly motivated Administrative Staff to provide support to senior members of the team. This role will require strong work ethic, and excellent communication skills. The ideal individual will possess strong administrative, organizational and communication skills and have the ability to exercise good judgment in a variety of situations to maintain a realistic balance among multiple priorities. This is an ideal candidate hard-working and self-motivated individual who is extremely detailed, organized and enjoys being challenged with new responsibilities. Key Responsibilities Office Administration Support: • Act as gatekeeper to professionals and maintain relationships with clients or guests, prospective clients and the CEO, CIO and the investment and finance management team of the organization., • Manage calendars, schedule appointments, coordinate with other assistants and confirm meetings with the CEO, CIO and the investment and finance management team., • Schedule internal and external meetings; coordinate supporting technology., • Assist in the development of internal and external meeting materials to ensure professionals are prepared for the CEO, CIO and the investment and finance management team’s schedule, conferences and speaking engagements and follow up on any action items., • Send and reply to emails on behalf of professionals; draft other correspondence., • Cover multiple phone lines and communicate with clients as requested., • Communicate with the CEO, CIO and the investment and finance management team on a regular basis., • Assist in event planning, arrange travel for professionals, including flights, cars, hotels, visas and other reservations for the CEO, CIO and the investment and finance management team., • Track, prepare and process expense reconciliations, out-of-pocket reports and invoices., • Handle confidential documents and correspondence as needed., • Maintain entry of data and data integrity in databases including Outlook contacts and client tracking databases., • Manage preventative maintenance schedule for all facilities appliances and office supplies., • Courier Services, distribute packages and mail as delivered for the day: Maintain FedEx & Messenger Services Required Qualifications: • 1 to 3+ years of office administrative experience, preferably within financial services, • Bachelor's degree with Accounting or Mathematics major preferred., • Exceptional organizational and time-management skills; ability to manage multiple priorities and work under pressure; problem solve and make adjustments as needed., • Excellent verbal and written communication skills and attention to detail., • Professional presence, positive demeanor and strong interpersonal skills., • Service-oriented approach; hospitality or customer service background a plus., • Must be team-orientated, trustworthy and display strong follow-through, • High level of integrity, sound judgment and strong work ethic., • Proficiency in Microsoft Office Suite., • Bilingual Korean /English fluency required Benefit: · Paid Time Off · Paid Holidays · Retirement Plan · Health, Dental and Vision Insurance *Our client does not sponsor visa status. Company DescriptionOn Target Staffing Corporate Recruiting is a division of On Target Staffing, LLC. With 50 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!On Target Staffing Corporate Recruiting is a division of On Target Staffing, LLC. With 50 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!

Job Description Organization Overview The School of American Ballet (SAB) at Lincoln Center, founded by George Balanchine and Lincoln Kirstein, is the preeminent ballet school in the country. Our mission is to train professional dancers for careers in classical ballet. We provide the resources for a diverse pool of students to train at the highest level – with 15-25 a year going on to dance for New York City Ballet, our official but independent ballet company, and other major ballet companies worldwide. SAB has a far-reaching impact on the art form and enriches the lives of each student who comes through its doors, over 800 annually, ages 6 to 18. SAB has approximately 90 part- and full-time employees and an operating budget of $17 million. In the 2025-2026 school year, administrative employees are expected to work in person 4 days per week and may telecommute one day per work week. Position Overview The Capital Campaign Assistant supports efforts to raise $20 million in a 90th Anniversary Capital Campaign. Through this work, the Capital Campaign Assistant will enable SAB to provide the very best training and support, facilities, and scholarship program for our talented students; broaden our impact and expand possibilities for the art form for years to come; and give the School financial stability and promise for the future. The Capital Campaign Assistant works closely with the Campaign Director and fellow members of the Development and Marketing Department. This is a full-time, non-exempt position, reporting to the Director of Development and Marketing. Key Responsibilities: Administrative Support: • Efficiently and thoroughly manage campaign administrative needs including maintaining files and the donor database, creating and updating tracking systems, preparing progress reports, providing clerical assistance, and collaborating with coworkers., • Continually refine the table of gifts, prospect pipeline, and master prospect list., • Maintain a list of recognition opportunities and gift acceptance policies., • Schedule appointments, coordinate meeting logistics, and prepare meeting materials., • Process campaign invoices and track and reconcile expenses., • Work with outside vendors., • Perform other duties as assigned. Donor Correspondence and Appreciation: • Respond to donor questions in a timely and professional manner., • Participate in the development of campaign proposals, reports, templates, website updates, and general correspondence., • Draft weekly gift acknowledgments and ensure completion of recognition materials., • Assist in the development of personalized donor appreciation messages., • Manage all campaign mailings and mailing lists. Event Planning and Management: • Plan and oversee campaign events by coordinating all logistics including developing facility work orders, hiring and communicating with vendors, creating event timelines and staffing assignments, and overseeing event setup and breakdown., • Coordinate invitation design, pull and review mailing lists, and take RSVPs. Gift Processing and Pledge Management: • Process all campaign gifts in coordination with the Finance Department., • Record all pledge agreements and manage the pledge tracking and fulfillment process. Prospect Research: • Identify and research current and prospective donors, create donor profiles, and assist in the development of solicitation plans., • Prepare weekly call lists and provide support with donor cultivation activities and events. Requirements • An associate or bachelor’s degree and two years of professional experience is preferred but not required., • Attention to detail and administrative organizational abilities. Ability to meet deadlines, manage multiple assignments, and utilize proactive communication., • Interpersonal skills and the ability to work successfully with colleagues, donors, volunteers, and vendors., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office and capacity to learn and utilize a fundraising database. Experience with Raiser’s Edge or similar databases is a plus., • Interest in the performing arts, dance, and/or education preferred (prior knowledge of ballet or SAB not required)., • Ability to work occasional evening and weekend hours for donor events. Start Date January 5, 2026 (depending on candidate availability) Benefits SAB offers a superior benefit package, including full health benefits, four weeks of vacation (plus two holiday weeks in December), and generous retirement savings benefits. The School of American Ballet is an Equal Opportunity Employer. Diverse candidates are encouraged to apply. The annual salary range is $47,000-$51,000 commensurate with experience.

Job Description Overview Sports CoordinatorFounded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support! JOB SUMMARY: Under the general supervision of the Associate Director, the Sports Coordinator will oversee the regional sports program. The Sports Coordinator organizes all the required resources to effectively put together leagues and tournaments such as coaches, referees, playing fields and courts, etc. The Sports Coordinator must have a genuine interest in the growth and development of the students they support. Ensuring that Think Together students reach their potential takes a tremendous amount of hard work, flexibility, and commitment. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Management of overall sports program, including implementation of rules, policies, standings, and forms for various sports seasons (e.g., soccer, flag football/volleyball, and basketball) throughout the academic year., • Create a safe and inclusive sports program and be a significant presence in the afterschool programs by organizing practices, games, and large regional tournaments., • Plan and implement positive sports programming during the after-school program., • Event planning and administration of fitness sessions, team practices, league games and large regional tournaments that promote a safe and inclusive environment for students, staff, and spectators., • Management of coaches, referees and volunteers through strong collaboration and communication with each involved Site and Regional Staff., • Coordination and delivery of trainings to coaches and referees (including volunteers) to promote fundamental understanding in student engagement in sports programming. This training helps to facilitate skills building, cooperative game play & sportsmanship, and includes activities to increase awareness of relevant rules and boundaries for each sport, program, and offering., • Collaboration with Site Program Manager at each site in maintaining accurate participation data for grant reporting, and systematic organization and regular inventory of equipment., • Assist in creating and maintaining an events and field trips tracking system., • Obtain quotes on venues, food services, purchase orders, and other facilities that will suit program budget and staff capacity., • Research rental facilities, equipment rental, excursions as necessary., • Provide support for virtual, in-person, or hybrid iterations of physical activity and wellness programs., • Quality Practices - lead coaches (program leaders or volunteers) in developing practices that lead to skills building, cooperative games, and activities to increase awareness of rules and boundaries during afterschool program., • Out of School Program – continue to promote THINK’s Core Values in an out of school setting through the after-school program, including attention to academics, quality competition, character development, and teamwork., • Collaboration with Site Program Manager at each site in maintaining quality sports programs, organization of equipment, and inventory of equipment., • Collaboration with other departments- help recruit and coordinate volunteers to build a school community that supports positive, inclusive play and physical activity., • Management of Personnel – Oversee and manage part-time sports coordinator in specific regions through communication, coaching, modeling, and support., • Management of Inventory- Collaboration and oversight with Site Program Manager of all sports equipment purchased for sports program. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or GED equivalency., • Demonstrated two plus years of experience and ability in leading sports events, practices, and inventory of equipment., • Demonstrated ability in coaching youth and volunteer coaches in athletic competitions., • Demonstrated experience leading groups of children with the ability to engage and inspire youth., • Demonstrated commitment to serving the greater community., • Motivated self-starter with strong interpersonal communication skills, both oral and written., • Conceptual ability for the larger perspective with a strong attention to detail and multitasking., • Experience interacting with diverse communities and the ability to integrate into and existing school community., • Knowledge of computer and internet-based programs for use in communication and grant requirements., • Strong written and oral communication skills. OTHER RESPONSIBILITIES: • Maintain highest degree of confidentiality., • Comply with organization policies and follow procedures., • Must pass Live Scan (criminal background check via fingerprinting),, • provide a clear TB test., • Pass Advanced Math and English skills (K–8) testing. Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: Rising Ground Justice for Youth and Families is currently looking to hire a Residence Manager for one of our juvenile justice facilities (LSP/NSP/NSD) who will be responsible for the oversight of the day-to-day operations of the facility and the effective management of staff. The Residence Manager is the main link in assuring the provision of safe, secure, orderly, and quality services to all person supported who are placed in the program. The Residence Manager will run a home characterized by a supportive and therapeutic environment, conducive to self-improvement, and assure fidelity to utilizing Integrated Treatment Model (ITM) in conjunction with other models such as CBT, MYSI, Seven Challenges to support the milieu experience. Job Responsibilities: ● Assure that the manager respective facility complies with agency, city and state standards, and that staffing ratios are maintained. ● Must be able to obtain and maintain s95 or F80 FDNY fire alarms certifications. ● Support the principles of the Missouri Youth Institute (MYSI), Seven Challenges, ROCA CBT" with the end goal of teaching the young people to make positive, lasting changes in their behavior and prepare them to be self-sufficient through education and work experience. ● Prepare full-time staff schedules and ensure proper coverage utilizing per diem staff. ● Approve time sheets (payroll) and prepare overtime reports. ● Appropriately document accidents, illnesses, incidents, injuries, and other relevant reports ● Provide regular weekly supervision to Assistant Managers and all staff who report directly to the Residence Manager. Maintain a supervisory log to document this supervision. ● Develop the Assistance Manager and identify areas for growth and development. ● Hold all staff to high performance standards to ensure they accomplish all functions and provide quality services to the residents. ● Collaborate with JYF leadership and Human Resources to ensure ongoing progressive discipline and the full accountability of staff behaviors. ● Orient new Youth Counselor, Shift Supervisor, and Control Room Monitor staff and provide ongoing training, support, and quality supervision. ● Ensure that all staff maintain training compliance as per ACS and OCFS mandates. ● Oversee the fiscal management of the facility with PEX/petty cash fund, clothing, purchasing, food ordering, household and personal hygiene supplies, etc. ● Work as part of a collaborative team which includes case planners, educators, clinicians, and nurses to support each youth as they work to meet their individual goals assessing during weekly treatment team meetings. ● Responsible for the appearance and safety of the facility. ● Assure that the agency vehicles are properly maintained. ● Schedule and maintain senior team meetings regularly. ● Share on-call responsibilities with Assistant Directors. ● Conduct pop-up visits of all tours. ● Ensure LSP complies with Prison Rape Elimination Act (PREA). ● Conduct weekly review of incident logs, camera reviews, MAR sheets and other facility related documents to ensure compliance. ● Other related tasks that may be assigned. Qualifications ● BA/BS/BSW in related field required Master degree preferred. ● 3-5 Years of management experience working directly with court-related youth in a residential setting. ● Must have excellent verbal and written communication skills in order to maintain required documentation. ● Strong knowledge of ACS mandates and policies ● Strong knowledge of court-related youth population ● Strong knowledge of residential operations ● Prior experience with fiscal management preferred. ● Must be able to pass the required Safe Crisis Management (SCM) instructor training. Supervisory Responsibility: The Residence Manager will assume supervisory responsibilities for all assigned staff including FT Youth Counselors, Assistant Residence Managers, Control Room Staff (LSP only) and Per Diem Staff. Work Environment: The Residence Manager will be based out of their assigned residential location. The Residence Manager will work 5 days per week in person within JYF facilities. 1 remote day may be available based on approval by Director of Operations. Position Type/Expected Hours of Work: Full time position, 35 hours per week. Although general hours will be 9AM-5PM the Residence Manager will need to be extremely flexible to fit the needs of the program, often work late evenings, weekends, holidays or as needed by the demand of the program. The Residence Manager will be available to staff/persons supported 24/7/365. Utilize and model the appropriate techniques and procedures of SCM. Ensure all staff maintain consistent application of trained interventions, procedures, and responses (e.g., behavior support plans use and youth debriefings procedures). Travel (if required): N/A Physical Requirements: The ability to perform SCM restraints. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL TASKS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Executes emergency plans as outlined in the policy and procedure manual., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job DescriptionJOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there's a little something special for every personality. Down at Bedrock, the club's fitness and wellness destination, we've cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting. POSITION OVERVIEW: As Membership Sales Associate, you will play a key role in supporting Moss New York's membership operations and contributing to the growth of our community. In this client-facing position, you will help strengthen our membership pipeline, ensure a thoughtful and responsive experience for prospective and founding members, and support internal reporting and strategic initiatives led by the Membership Director. This role reports directly to the Membership Director prior to hiring a Sales Manager and will involve both on-site engagement and internal collaboration to support the success of Moss's growing membership community. This role is ideal for someone who thrives in a social, fast-paced environment; is naturally organized and detail-oriented; and enjoys blending high-touch hospitality with data-driven thinking. A proactive, collaborative mindset and a genuine interest in building relationships will be key to success. COMPENSATION: The hourly wage for this position is $33.00 – $38.00 per hour, depending on experience. CLASSIFICATION: This is a non-exempt, hourly position. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek. KEY RESPONSIBILITIES: Sales, Tours & Pipeline Management • Conduct high-touch in-person and virtual tours for prospective members and VIPs., • Lead introductory calls and meetings with interested candidates, communicating the club's vision, amenities, and offerings., • Actively manage and advance leads through the membership sales pipeline, with timely follow-up, personalization, and strategic engagement., • Track outreach and conversion metrics using CRM systems like PeopleVine and HubSpot., • Identify opportunities from email inquiries, referrals, applications, nominations, and event attendance., • Consistently schedule and conduct 5-10 prospect calls and tours per week to start, scaling with pre-opening growth. CRM & Membership Processing • Maintain accurate and up-to-date lead/member information across CRM systems., • Research and refine member profiles to support personalized outreach and onboarding., • Process membership applications and payments; track onboarding progress., • Ensure workflow and communications are streamlined across the membership funnel., • Resolve any system related issues by opening tickets, scheduling a call, etc., • Support daily data clean-up efforts. Event Preparation & Execution • Prepare detailed event face sheets for Moss Studio activations, including guest names, notes, and key introductions., • Collaborate with internal team to align on guest profiles and event goals., • Partner with Membership team, Studio Associates, and other departments to ensure a seamless experience., • Support onboarding of Membership Associates and other junior team members., • Represent the Membership team in operational planning and provide on-the-ground insights for process refinement. Client Engagement & Relationship Management • Serve as a primary point of contact for prospective and current members., • Cultivate long-term relationships with Founding Members and VIPs through proactive, high-touch service., • Uphold Moss's values across all member touchpoints., • Maintain a consistent physical presence in the club and studio space to ensure a seamless prospective and member experience., • Collaborate with operations, events, and hospitality teams to ensure high levels of member satisfaction., • Plan and execute tours, support activations and other member-facing experiences. Preferred Qualifications • 2-3 years of experience in luxury hospitality, Background in hospitality, guest services, or membership driven environments preferred, • Strong communication skills and confidence in client-facing settings, • Comfort with digital systems and a willingness to learn CRM platforms, • High level of attention to detail, organization, and discretion, • Flexible and adaptable, with strong availability and commitment to in-person work, • Collaborative, thoughtful, and energized by a fast-paced environment, • Ability to build effective relationships and communicate across a variety of nuanced relationship dynamics, adapting to diverse audiences., • Exceptional & eloquent interpersonal and communication skills, both written and verbal., • Strong sales and marketing acumen with a member-focused approach., • Ability to operate with grace under pressure., • Discretion, sound judgment, and comfort operating in a high-accountability, high-touch environment. OPPORTUNITIES FOR ALL: Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.