Title: Residential Aide Schedule: CURRENT SHIFT PRIORITY is 4pm - 12am. Varying shifts available: 8AM – 4PM, 4PM - 12AM, or 12AM – 8AM (Must be available to work weekend shift); 9am -5pm Location: Bronx and Brooklyn sites Reporting to: Director of Operations Salary: $38K-$40K for FT; PT also available The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. The Facility: The 163rd Street Improvement Council operates homeless shelters funded by New York City’s department of homeless services each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. homeless (often mentally ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition to successfully transition into permanent and/or supported housing. The Glo Sanctuary Shelter is located in the Brooklyn. Specific Requirements: This is a full-time shift position. Staff may be asked to adjust their work schedule depending on the operational needs of the site. Residential Aide Duties: Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations. Collect and make copies of client identification and other documents necessary during initial intake. Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy. Perform hourly area inspections to ensure that shelter rules are adhered too. Performs the day- to- day monitoring of the residents’ on-site activities. Performs inspections of the facility and immediate neighborhood, and documents/reports any incidents. O Standard: This task is completed on an hourly basis. O Standard: Incidents and reports need to be submitted on the day the report/incident is taken. Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules Assists in the planning and organization of recreational activities, events and outings. Assist clients in daily living skills; wakes the clients as needed, provide clothing and personal care items to client. Remind clients of daily schedule, appointments etc. Ensures that the clients are out of the dormitories records in accordance with governmental and agency policy. Secure the clients’ personal property and maintains a detailed inventory of the clients’ belongings. Observe the behavior of clients, reporting any unusual behavior to the case management and clinical staff. Attend and participate in all required agency meetings: staff meetings, house meetings, in- service training and weekly/bi-weekly case review Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff. Qualifications: A High School Diploma or GED required 1 year of experience working with homeless mentally ill adults or other special needs population Excellent oral, writing and listening skills Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel: computer literate Bilingual or multilingual a plus Education/License: High School Diploma or GED required. Associate Degree preferred Food handlers certificate a plus
Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.