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Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

The role involves extensive tax research and analysis for federal and state tax returns, collaboration with various teams, and compliance assurance. A leading professional services firm is seeking an Associate Director specializing in Tax Research and Planning. Candidates should have over 7 years of

Job Description JOB DEFINITION: The Facilities Associate will perform basic maintenance repairs to plumbing, electrical and support services. Although he/she may occasionally have use of the Agency vehicles, he/she will mostly be required to use his/her personal vehicle and personal maintenance tools. The Facilities Associate routinely interacts with all Agency staff and clients. EDUCATIONAL REQUIREMENTS: High school diploma or its equivalent EXPERIENCE REQUIRED: 1-2 years of relevant building maintenance experience. DUTIES AND RESPONSIBILITIES: • Perform routine maintenance and repairs to program sites and resident's homes, to include but not limited to: painting, masonry, woodwork, plumbing and electrical. Work will be delegated from work orders submitted by program directors and/or administrative personnel under the direction and oversight of the Facilities Supervisor., • Performs office relocations and/or resident relocations, as required;, • Assists with the relocation process including: moving furniture, removing debris, painting, repairing site for new residents., • Troubleshoots residential sites for potential maintenance and/or safety issues and makes recommendations to management regarding same. Suggests changes in working conditions and use of equipment to increase efficiency;, • Assists in acquiring vendor bids in collaboration with the Facilities Supervisor, Accounting Department and Director of Operations, • Follows safety regulations, company policies and enforces same when job assignment requires the assistance of temporary workers;, • Stands in for Facilities Supervisor as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description JOB DEFINITION: Provide supervision to a team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the program and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Associates Degree, Bachelor's degree preferred, in human services EXPERIENCE REQUIRED: Minimum of two years of experience in a residential program DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of the assigned residential program(s) and assure that appropriate and necessary services are delivered., • Ensure that all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Program Manager and/or Assistant Director., • Develop of a sense of team through training and ongoing supervision, support and evaluation of residential staff, including disciplinary actions, when needed. Provide ongoing structured weekly supervision to Full Time staff members and Monthly supervision to Part Time Staff members., • Develop staff schedules and submit to the Program Manager by the 21st of the previous month, ensure adequate staff coverage for assigned program and update the staff schedule throughout the month, as needed., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. Directly participate in the delivery and documentation of these services, when necessary., • Review all Restorative Services weekly to ensure all appropriate services have been delivered and submit Medicaid Billing Reports on monthly basis as per program protocols., • Oversee and participate in all Medicaid billable activities and ensure that all documentation is current and in compliance with regulatory guidelines. This includes timely and accurate submission of monthly Medicaid Billing Reports to the Billing Dpt., • Oversee all medication monitoring procedures and assume any medication management related tasks and responsibilities in the absence of a Senior Counselor. Housing Supervisors are to review the medication logs/EMAR on a daily basis to ensure all procedures are being followed appropriately., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Ensure all residents are treated with dignity and respect and are given the opportunity to actively participate in their service and support plans in order to provide collaborative treatment panning., • Organize and encourage respectful interactions between residents, conduct house meetings and offer supports and training as needed to residents in the program., • Conduct intakes for potential residents in cooperation with the admissions committee., • Review and approve all time off requests, time sheets and travel expenses for staff within 48 hours of submission., • Oversee program finances, including weekly client distributions, petty cash, fee payments, check requests, food and supply budgeting and ensuring appropriate funding and benefits are in place for all residents., • Oversight of recreational activities., • Serve as a liaison with outside service providers and advocate for the needs of residents in the program, when necessary., • Ensures that appropriate discharge planning activities occur for all residents., • Responsible for routine oversight and monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Provide direction and support to staff during crisis situations. Serve as the On-Call Supervisor one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 6-8 weeks) to answer any calls, text or Microsoft Teams messages in which staff and/or clients may need to report pertinent information, need assistance, handle a crisis situation or incident/accident in program within the Residential Dpt. Email "on-call report" emails daily during on-call week., • Ensure that all incidents and accidents are reported within 24 hours in accordance with applicable regulations and complete and/or review documentation as needed., • Participate in the Utilization Review process in conjunction with the QI Dpt and management team., • Maintain and submit statistical, client and program data, as required, to Program Manager and Director., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Support the use of data in clinical supervision to inform decision-making, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

The Director of Material Testing and Special Inspection is responsible for leading and managing the operations of the Material Testing and Special Inspection department. This role involves overseeing the testing and inspection of construction materials, ensuring compliance with relevant standards and regulations, and managing a team of engineers, inspectors, and technicians. The Director will also be responsible for strategic planning, client relations, and ensuring the highest levels of quality and integrity in all testing and inspection activities. Leadership and Management: • Provide strategic direction and leadership to the Material Testing and Special Inspection department., • Manage and mentor a team of engineers, inspectors, and technicians, ensuring their professional development and high performance., • Oversee daily operations, ensuring efficiency and effectiveness in all testing and inspection activities. Quality Assurance and Compliance:, • Ensure all testing and inspection procedures comply with industry standards, regulations, and client specifications., • Implement and maintain quality control measures to guarantee the accuracy and reliability of test results and inspection reports., • Lead efforts to achieve and maintain relevant accreditations and certifications. Project Management:, • Oversee the planning, execution, and completion of material testing and inspection projects., • Coordinate with project managers, clients, and other stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards., • Develop and manage project budgets, resource allocation, and schedules. Client Relations:, • Serve as the primary point of contact for clients, ensuring their needs are met and maintaining strong, long-term relationships., • Provide expert advice and consultation to clients on material testing and inspection matters., • Prepare and present detailed reports and findings to clients, ensuring clarity and transparency. Business Development:, • Identify and pursue new business opportunities in material testing and special inspection services., • Develop and implement strategies to grow the department’s market share and client base., • Collaborate with the sales and marketing teams to promote the department's services. Health, Safety, and Environmental Compliance:, • Ensure all operations are conducted in accordance with health, safety, and environmental regulations., • Promote a culture of safety within the department, ensuring all team members adhere to safety protocols and procedures.

Job Description POSITION: Patient Services Clerk DEPARTMENT: Health Centers LOCATION: Levittown Health Center STATUS: Full-Time (35 hours a week), Non- Exempt, Monday through Friday hours based on health center hours or operations, some evenings, occasional weekends. Hourly Pay: $20 per hour General Description: The position of Patient Services Clerk is a full-time appointment requiring a minimum of 35 hours of service per week to the College. Function: • Reports to the Director of Clinical Operations., • Support the Mission of the College., • Collaborate with the Dean of Clinical Education, Assistant Dean of Clinical Education, Billing Manager, Assistant Billing Manager, health center staff, and other members of the College faculty, staff, and administration. Specific Duties and Responsibilities: • Greet and sign-in patients when they arrive for their appointment. Ensure patients complete the necessary paperwork upon arrival., • Record and track referrals as necessary. Ensure appropriate insurance paperwork is filled out and submitted as required., • Verify patient coverage and co-payments via telephone or carrier website., • Have an understanding of medical insurance, CPT, and ICD-10 coding, verifying insurance benefits., • Actively supports clinicians and students as an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients., • Perform all duties within HIPAA regulations., • Assist with the hardship Account program for patients – execute proper paperwork and maintain timely documentation per episode of care. Communicate with clinicians and patients regarding status., • Assist with annual execution of the Patient Financial Policy with patients., • Identify any issues related to OIG requirements and follow reporting as required., • Optimize provider schedules and patient satisfaction with efficient scheduling., • Answer telephones, schedule patient appointments, take and relay messages as needed., • Collect payment from patients for services provided or any supplies that are purchased., • Enter information from the Patient Encounter Sheets into Electronic Health Records system (EHR)., • Assist with inventory management of nutritional supplements and other retail items., • Assist with the washing and drying of health center laundry., • Make copies and duplicate files for clerks and clinicians. Maintain an adequate supply of clinic forms., • Promote and enforce the policies and procedures of the health center., • When opening the health center, retrieve messages, and ensure the desk is ready to open., • Secure all rooms in the health center at the end of the day., • May be responsible for closing out the cash drawer at the end of the day if working nights or weekends., • Assist in distribution of materials during orientation., • Any other duties as assigned. Service Role: • Participate in College committees as requested. Methods of Accountability: • Verbal and written communications with the Dean of Clinical Education, Assistant Dean of Clinical Education, and Billing Manager., • Compliance with OIG and HIPAA protocols., • Written feedback from student clerks and other College consumers., • Annual performance evaluation from the Director of Clinical Operations. Mental and Physical Requirements: • Effective and professional verbal and written communication skills., • Responsible judgment., • Professional and pleasant demeanor., • Basic proficiency in EHR., • Ability to manage stressful situations in a fast-paced, multi-task work environment., • Ability to maintain high degree of confidentiality., • Maintain a professional relationship with faculty, staff, and students. Education, Training, and Experience: • High school diploma or equivalent required, and previous experience working in a medical office recommended., • Customer Service skills and experience preferred. Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education. If you are interested in applying for this position; please submit a cover letter of interest, resume and contact information for three professional references to: the Office of Human Resources, 2360 State Route 89, Seneca Falls, NY 13148, or e-mail your response to: • Employment is subject to the favorable result of a background investigation and where applicable, confirmation of appropriate degrees and credentialing. Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.

Job Description JOB DEFINITION: Provides administrative support to program staff under the supervision of program management. Assists with tasks to ensure the program runs efficiently. EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent. College, business or secretarial school training preferred. EXPERIENCE REQUIRED: • At least one year of experience and knowledge with Microsoft Office Products, • One year of experience with administrative tasks preferred DUTIES AND RESPONSIBILITIES: • Provides administrative services to support the operations and objectives of the program, • Assists with projects delegated by the Program Director and Management team, • Collects and distributes information for reporting purposes, • Maintains confidentiality requirements, • Assist with outreach and follow up through phone calls and written correspondence, • Updates program activities and schedules as needed, • Organizes meetings, prepares agendas, records minutes and shares key communications with the broader program team, • Participates in staff meetings, community meetings, and other staff and program group activities that support the operation of an effective program., • Position Specific Duties, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description JOB DEFINITION: Provide clinical and administrative supervision to a dynamic team of professional and paraprofessional residential staff providing counseling services to people with psychiatric disabilities. Responsible for the overall functioning of the program and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Bachelor's Degree required. EXPERIENCE REQUIRED: Five years of supervisory experience in a mental health related field. Knowledge of the needs of the MICA/SMI population. Experience in delivery of clinical services and familiarity with community mental health supports. DUTIES AND RESPONSIBILITIES: • Assist Director to manage and direct all administrative, fiduciary and program services to ensure conformance with program objectives, agency policies and procedures, and compliance with regulatory, funding and governing bodies, including but not limited to:, • Oversee the admission of all residents to ensure prompt and adequate services;, • Provide supervision to management staff and program staff, as appropriate, to ensure clinical understanding of clients, • Develop programs for clients, • Oversee utilization review process to ensure ongoing appropriateness of residential services, • Oversee quality assurance and improvement processes and incident reporting process, • Oversee records management to ensure all required documentation supports the services provided, • Oversee the administration of fee policies and collection activities, • Manage the operation of the program in accordance with the contract and budget, • Prepare all necessary reports for internal and external use which address census, admissions, outreach efforts, client issues, staff issues, plant maintenance, etc., • Perform all other supervisory functions which impact on the quality and productivity of the program, • Oversee and supervise all Program Managers to ensure aspects of residential programs and assures that appropriate and necessary services are delivered., • Participate in the recruitment, hiring, training and ongoing evaluation of staff under the supervision of the Director., • Provide ongoing structured weekly supervision to assigned Program Managers and ensure that all staff are receiving adequate training and supervision., • Participate in the development and implementation of program policies and procedures in conjunction with the Director., • Responsible for routine monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Provide direction and support to staff during crisis situations on a 24 hour on-call basis., • Ensure that all incidents are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the Quality Assurance team and Program Director., • Assist the Director to represent the agency in facilitating the goals of the program. Assist with representing the agency at meetings and functions as needed., • Assist the Director as needed with developmental funding proposals and program growth opportunities., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more. If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description RiseWell Community Services is looking for a full-time Human Resources Generalist I to join our HR team and work in our West Babylon, NY Headquarters. This individual is responsible for the administrative functions of the HR department and will assist its Director to ensure effectiveness and efficiency across daily operations. Our team is passionate, collaborative, and deeply rooted in compassion. Our HR Generalist will help us in advancing our mission as we recruit, support and retain a thriving team. This is a key role in supporting the development of our HR team. You should be a dynamic and proactive individual who excels independently but also as a collaborative team member. Ideally, you are a self-starter with a commitment to making a meaningful impact. The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! QUALIFICATIONS: • BA Degree in Human Resources, Business Administration, or a related field is preferred, • Minimum of 3 years of experience in an HR support role, • Proficiency in Microsoft Office Suite and HRIS (ADP), • Excellent organizational skills and multitasking abilities, • Strong verbal and written communication skills, • Assist in the maintenance of accurate and complete personnel records, • Ensure confidentiality and compliance with HIPAA and all state and federal regulations, • Responsible for background checks for select business units as required by governing agencies of the programs and RiseWell, • Execute on maintenance and reporting for HRIS, ADP, Learning Management Systems, and outside vendors, • Act as a liaison between third part vendors and management, • Coordination all necessary information and scheduling for onboarding and employee orientations, • Assist with running employee orientations, • Post job openings on internal and external platforms while tracking and monitoring progress of postings, • Enter and maintain accurate employee data in HR system and Excel, • Respond to department inquiries, • Schedule and organize HR meetings and events, • Maintain and organize virtual personnel files in accordance with company policies and legal requirements BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long- and Short-Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit . Mon-Fri 9AM-5PM

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Application and Governance Support Specialist to join our team. The Application and Governance Support Specialist is responsible for maintaining a strong and compliant IT control environment while supporting the Bank’s data reporting and application performance needs. This role ensures adherence to FFIEC Guidelines, DFS Part 500, and COBIT framework standards, while also developing and delivering business analytics reports and data feeds across departments. The position partners closely with the Information Technology and Operational teams to implement and support core and ancillary banking solutions, manage vendor relationships, and resolve technical issues. In addition, the role collaborates with business units to assess reporting, data visualization, and compliance requirements, ensuring technology solutions align with both operational and regulatory objectives. Essential Job Duties and Responsibilities IT Governance and Compliance: • Assist the Director of IT Governance in maintaining and monitoring the bank’s IT control environment to ensure compliance with FFIEC Guidelines, DFS Part 500, Sarbanes-Oxley (SOX), and COBIT framework standards., • Support the Director of IT Governance in developing, documenting, and maintaining IT process controls and procedures that promote regulatory compliance and operational efficiency., • Perform SOX key control testing and assist with periodic self-audits of internal systems to verify control effectiveness and identify areas for improvement., • Implements and maintains review procedures for IT system additions, deletions, and changes to uphold control integrity., • Conduct periodic reviews of core system security and assist with corrective action plans to ensure compliance with security policies and regulatory requirements., • Partner with Infrastructure, Application Support, Hardware Support, and Information Security teams to validate control adequacy, documentation standards, and adherence to IT Governance procedures., • Support the Director of IT Governance in ensuring compliance with vendor oversight requirements for all IT-managed third-party relationships and assist in vendor reviews and audits., • Acts as a key point of contact for internal and external auditors, maintaining organized documentation, tracking audit requests, and coordinating responses., • Contribute to IT strategic planning efforts by providing input on control improvements, risk mitigation strategies, and technology optimization opportunities., • Administer and schedule business analytics reports and automated data feeds tailored to departmental and executive management needs., • Run H360 audit reports, including core user security reports., • Ensure the timely generation, accuracy, and secure delivery of reports and dashboards., • Partner with Bank Operations and IT teams to implement, test, and integrate new or upgraded banking solutions, ensuring compatibility and minimal operational disruption., • Evaluate new systems and technologies for alignment with existing infrastructure, identifying risks and opportunities for improvement., • Assist with user provisioning for ImageCentre and H360, • Perform mass maintenance updates through our core system, • Collaborate with Information Technology, Bank Operations, and any third-party vendors to identify and resolve technical or system-related issues efficiently., • Serve as a liaison between business areas and IT to ensure smooth communication, quick issue resolution, and alignment between operational needs and technical capabilities., • Partner with business areas to identify opportunities for process improvement, automation, and enhanced reporting efficiency. Education and Experience • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field preferred, but not required, • Technical training or equivalent work experience in IT, reporting, or compliance will also be considered, • Preferred certifications: ITIL Foundation, CompTIA certifications, or basic Microsoft training (Power BI, Excel, or Azure Fundamentals), • 2–4 years of experience in IT support, reporting, or data operations, ideally within a banking or financial environment, • Familiarity with core banking or enterprise systems (such as FIS, Fiserv, or Jack Henry), • Experience scheduling automated reports or maintaining system automation scripts, • Exposure to user access management, audit support, or IT governance activities, • Comfortable gathering documentation for internal or external audits, • Strong attention to detail and ability to manage recurring daily tasks such as data load checks or system monitoring, • Solid communication skills and ability to work across IT and business departments, • Working knowledge of IT governance and regulatory frameworks such as COBIT, ITIL, SOX, FFIEC, and DFS Part 500, • Experience supporting core banking systems (e.g., FIS, H360, ImageCentre) and assisting with user access administration, • Knowledge of audit processes, vendor management, and regulatory documentation for internal and external reviews, • Skilled in data analysis and reporting using tools such as Power BI, SQL, and Excel to deliver clear and meaningful insights, • Skilled in application support, change control, and system integration across banking and IT environments Skills and Abilities • Strong problem-solving, analytical, and communication abilities; able to collaborate effectively with IT, Audit, and Operations teams, • Highly detail-oriented and organized, with a focus on maintaining data integrity, compliance, and process efficiency Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $75,000.00 - $90,000.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements: