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Job Description Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for Front Desk Staff for one of our mental health residential programs located in Queens, NY. Annual Salary: $22, Part-Time. (Set shift Saturday and Sunday, 8am to 4pm) Position Summary Assure the safety of residents by monitoring them entering and leaving the building. Provide ongoing support to residents by documenting medications, medical referral information, appointments, any other pertinent information and behaviors. Perform various weekly and monthly charting and reports as necessary to maintain the daily functioning of the program. Work in conjunction with case management staff to assure residents’ services and treatment goals are met. Essential Functions • Distribute resident mail., • Sign guests in and out., • Monitor safety of the building., • Be responsible for general administrative duties, including answering phones, filing and assisting program staff in day-to-day activities., • Type correspondence as requested., • Assist clients in developing skills, direction and motivation., • Assist residents to develop life skills in the direction of maximum autonomy., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. High School diploma The ideal candidate will: • Be detail oriented., • Be able to work independently and take initiative., • Have the ability to multi-task and meet deadlines., • Possess effective oral and written communication skills., • Have the ability to interact effectively with all levels of employee, as well as external contacts., • Be able to handle confidential and sensitive information., • Be proficient with basic office equipment, such as telephones, copiers, fax machines, printers and PCs., • Be able to work effectively using program management and other tools on a personal computer for long periods of time., • Possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • Be able to write routine reports and correspondence., • Be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • Be able to effectively present information and respond to questions from groups of managers and clients., • Perform other related duties as required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for Front Desk Staff for one of our mental health residential programs located in Queens, NY. Annual Salary: $22, Part-Time. (Set shift Saturday and Sunday, 4pm to 12am) Position Summary Assure the safety of residents by monitoring them entering and leaving the building. Provide ongoing support to residents by documenting medications, medical referral information, appointments, any other pertinent information and behaviors. Perform various weekly and monthly charting and reports as necessary to maintain the daily functioning of the program. Work in conjunction with case management staff to assure residents’ services and treatment goals are met. Essential Functions • Distribute resident mail., • Sign guests in and out., • Monitor safety of the building., • Be responsible for general administrative duties, including answering phones, filing and assisting program staff in day-to-day activities., • Type correspondence as requested., • Assist clients in developing skills, direction and motivation., • Assist residents to develop life skills in the direction of maximum autonomy., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. High School diploma The ideal candidate will: • Be detail oriented., • Be able to work independently and take initiative., • Have the ability to multi-task and meet deadlines., • Possess effective oral and written communication skills., • Have the ability to interact effectively with all levels of employee, as well as external contacts., • Be able to handle confidential and sensitive information., • Be proficient with basic office equipment, such as telephones, copiers, fax machines, printers and PCs., • Be able to work effectively using program management and other tools on a personal computer for long periods of time., • Possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • Be able to write routine reports and correspondence., • Be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • Be able to effectively present information and respond to questions from groups of managers and clients., • Perform other related duties as required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for a Part-Time Case Manager for one of our mental health residential programs located in Bellerose (Queens), NY. Salary: $26/hr., Part-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan. Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • be able to effectively present information and respond to questions from groups of managers and residents. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency seeks Part-time Night Counselor for one of its Residential Programs, located in Jamaica (Queens), NY. Salary: $22 hourly NYS Driver's License with a clean record required High School Diploma or Equivalent required Position Summary Provide oversight of the program on the overnight shift. Responsible for completing room checks and determining that all residents are accounted for. Conduct chart audits and maintain resident back charts. Provide crisis management in the overnight hours and are responsible for getting the residents up in the morning and ready for daytime activities. Essential Functions • Converse with shift going off duty for any pertinent information, i.e., appointments, overall residents’ behaviors, changes in medication, etc., • Inform residents of medical/psychiatric or financial appointments., • Supervise morning medication. Initial medication book immediately after each individual medication is given to a resident., • Follow procedure in accordance to change of shift checklist and sign., • Do a room check to determine the number of residents in the facility and status of each resident. Ensure that residents' beds are made before exiting facility., • If taking a call-in, record staff absence and/or lateness in Call-in Book., • Check staff revised schedules., • Check E-mail., • Check personal mailbox., • Intervene in resident crisis management., • Assist residents with meal preparation when needed., • Report any pertinent information regarding residents and facility to shift supervisor throughout your shift., • Document in Communication Book any pertinent information regarding residents., • Follow procedure in accordance to change of shift check list with on-coming shift and sign change of shift checklist where needed., • Monitor residents' bathing, showering and hygiene as needed., • File all chart items into the appropriate charts., • Facilitate back charting, • Medication reviews - check Medication Book for initials., • Meet with supervisor as scheduled., • Participate and supervise residents during fire drills., • Thoroughly inspect assigned residents' rooms for safety measures and report any damages or problems to shift supervisor., • Conduct monthly chart review, reviewing charts as assigned by supervisor., • CPR/First Aid training, • Make copies of new forms that come in and dispose of old ones so all forms are most recent., • Call in refills of meds., • Prepare information for shredding., • Conduct chart audits., • Do regular building tours (check for cleanliness and needed repairs). Check on all residents., • Complete work orders., • Incident reports completed on same day of incident and report given to shift supervisor or administrators., • Submit receipts for petty cash spent., • Inform residents of appointments., • Attend special on-site and off-site training, seminars, conferences, etc., • Availability to residents on an as needed and crisis basis., • Submit request for time off, at least two weeks in advance., • Check revised schedules for possible changes in hours/shifts and for holiday coverage., • Return correspondence that states, "Sign and return.", • Familiarization with personnel policy, emergency manuals, and training manual., • Provide supervision for residents during dining hours., • Make sure residents are dressed appropriately before leaving the facility., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • High School diploma.

Job Description:\n\nJOB SUMMARY: The Director of Wellness uses their specialized knowledge to insure the Resident’s care and management needs are being adequately and correctly met and assists the Executive Director, and the Director of Case Management as an additional liaison between Residents, the Residents Legal Representatives, their families, administrative staff, and community-based service providers. Responsibilities include the direct supervision of the Wellness and Reflections Unit; motivation, supervision and in-service training/education of the Resident Service Aides. The Director of Wellness will assure compliance with company policy and the State Health Department’s regulatory requirements for the admission and discharge procedure as well as appropriate documentation requirements. Additional responsibilities include: in-service education on health/wellness related topics and on the spot training to address identified performance concerns and/or improvements. As a member of a multi-disciplinary team the Director of Wellness facilitates development of the Resident’s individual plan of care under the direct supervision through collaboration with the Resident, the Resident’s family or Representative, the Resident’s primary care physician, the property Management Team, and any appropriate third-party providers. The Director of Wellness provides primary Resident supervision and acts as support to Residents, oversees admissions and discharges processes; provides orientation, social/emotional support, arranging for needed services; provides off-site visits and evaluations to residents in hospital and rehabilitation centers, and maintains Wellness/Reflections nursing notes as per company policy. DUTIES AND KEY RESPONSIBILITIES: 1. Administrative Services: a. Responsible for overall supervision of the Resident Services Department. i. The Director of Wellness will cross cover responsibility for the overall supervision of Wellness and Reflections b. Must be familiar with and able to implement emergency procedures as outlined in the Emergency and Disaster Plan. c. Responsible for the 24-hour, 7 days a week operation of the Wellness / Reflections Unit: i. Monitor proper scheduling and assignment of staff for Reflections Program in accordance with company policy and State Health Department regulations ii. Work collaboratively with RSC to ensure adequate coverage as needed in Wellness and Reflections d. Maintains on-going infection control surveillance, OSHA standards, universal precautions and basic sanitation and safety in Wellness Office and the Reflections Unit inclusive of the Resident’s apartments e. Assures the accuracy of Resident records and documentation in adherence with company policies as well as regulations of the State Department of Health f. Assures the medication management system adheres to State and local Department of Health laws and regulations and company policies, as well as Memory Care requirements: i. Assures thorough reviews of Medication Administration Records to include “chart to cart” audits, review of pre-MARs and final MARs. ii. Addresses all findings as a result of the review and develops appropriate training strategies to address such findings g. Follows the company policies and procedures related to incident reporting and notifications as well as State Department of Health Regulations i. Maintains incident report records ii. Informs Executive Director of all incidents h. Maintain active community and professional relationships to support positive promotion of the company. i. Develop contacts with community agencies serving senior citizens and clergy and refers residents where/when appropriate. ii. Maintain a liaison with facility and the community nursing homes, hospitals and assisted living facilities. i. Conducts, at the beginning of every shift, an observational walk-through of the entire Reflections Unit to insure no issue or concern needing immediate attention j. Conducts daily observational walk-through of the Main Dining Room/Reflections Dining Room to assure Residents are appropriately groomed and dressed k. Conducts supervised weekly scheduled checks of Reflections Resident’s apartments l. Performs other duties as assigned by the Executive Director. m. Monitor and maintain documentation on the Emergency Response System to ensure compliance, reporting findings to the ED as required 2. Resident Supervision: a. Acts as Resident advocate and assists Administrative staff in their continued service to the Resident i. Visits with each Resident to evaluate their concerns ii. Refers all Resident complaints and/or concerns to the Executive Director for immediate investigation and resolution b. Provides oversight to the admission process of the Resident to include: i. Appropriateness and accuracy of the Resident’s physician evaluation for sign off on same ii. Conducts (or delegates as appropriate) Initial Evaluation of Resident prior to admission into the community and follow-up evaluation as per company policy and State Department of Health regulations; • NJ only - If not licensed as an RN forwards Initial Evaluation to designated Registered Professional Nurse; iii. When indicated, assures completion of Behavioral Health evaluation as per company policy and State Department of Health regulation; iv. Provide initial and ongoing orientation to facility for new Residents; v. Acclimate Resident and introduces them to other Residents. vi. Encourage Residents to participate in social activities and insure that Wellness and Reflections front line staff is doing so also. c. Inform ED, Director of Case Management and Department Heads of the general well-being or Residents as well as their ability to live in the Assisted Living setting; d. Conduct as per company policy and State Department of Health requirements functional evaluations to identify Residents status and/or change in status and to determine the type and level of assistance needed: i. Develop and update each Resident’s service plan(s), evaluation, and other pertinent evaluations at specified intervals and when a change in Residents’ status warrants. • NJ only - If not licensed as an RN forwards all updated evaluations to the designated RN for sign off. ii. If delegated by ED, communicates change in Resident status to the Resident’s Representative and appropriate Administrative/Corporate Business staff; iii. Collaborate with a multidisciplinary team of providers, as well as the Resident and/or Resident’s Representative in the development of the Resident’s Individualized Service Plan on admission, appropriate revision within 30 days thereafter, and every 6 months; iv. Monitor the Wellness and Reflections Communication Logs daily for any unusual occurrences or changes in resident’s status and records and insures interventional strategies appropriately; v. Ensure all corporate policies and procedures and State Department of Health Regulations for Assisted Living Residences, Special Needs Program are followed and maintained; vi. Supervise Wellness and Reflections Unit staff to ensure that Residents receive appropriate care and activity program. vii. Ensure monthly support groups are conducted for families in the Reflections programs e. Coordinate care with the Department Heads, Resident’s physician, and other third-party providers: i. Collaborate with the Director of Case Management to assist residents with referrals to pertinent agencies when needed; i.e., Long Term Care insurance forms, nursing homes, social services agencies, Able Ride, etc. ii. Assist with hospital, skilled nursing facility, rehab centers, et al, with transfers and discharges and liaises external staff and discharge planner to determine suitability of Resident to return to facility: • Conduct off site visits as indicated/requested by ED/ Director of Case Management iii. Act as a liaison with Resident’s personal physician and other healthcare providers. iv. Refer Resident service problems to the appropriate Department Managers and Director of Case Management and Administration as necessary. f. Develop and keep accurate Resident records in compliance with company policy and regulatory rule: i. Collaborate in the development of the Resident service/care plans with Dietary Manager, (nutrition consult where indicated), Lifestyle Director, Director of Case Management, Resident’s primary care physician (and consultant specialists), third party providers (particularly home health) and the Resident’s family/Legal Representative; ii. Enter Wellness and Reflections Notes to include necessary social, recreational, physical, emotional, mental / behavioral health findings, needed and ordered interventions, and eventual outcomes iii. Review visiting and outside physician and provider notes and implement any changes in prescribed management as ordered by physician, g. Assure annual physician evaluations and where indicated behavioral health, pain, cognition, wander, fall, skin integrity evaluations; h. Oversee and document review of Residents who are self-administering medications to ensure continued competency and report all findings to ED, Director of Case Management, Resident’s physicians and Representatives – follow up as needed and indicated; i. Conduct skin observations on Residents, documenting findings to maintain compliance, and report findings for follow up. 3. Staff Education, Development, Supervision and Evaluation: a. At the request of the ED: i. Interview, recommend for hire and promotion, train, supervise, evaluate, discipline, and refer to ED for termination: ii. Supervise care staff as well as providing care to Residents iii. Conduct and/or schedule staff in-services to improve the quality of care by care staff to respond to both individual and global staff identified needs iv. Maintain in-service schedules to meet State Department of Health requirements as well as company policy v. Assure in-service training, competency observations vi. Assure Medication Aides are in compliance with all State Department of Health training, documentation of delegated tasks, and ongoing in-services requirements b. Assist in maintenance of personnel files including documentation of health evaluation, needed immunization and communicable disease clearances, certifications and/or licensure, et al; c. Conduct periodic health seminars for the Residents and/or Residents’ families in collaboration and coordination with the Lifestyle Director. d. Monitor and document scans of Electronic Health Records (EHR) and Emergency Response System to identify concerns, address findings, assure compliance and report findings to ED for follow up as needed e. Oversight of the staff audit process i. Conduct and monitor staff completion of audits including but not limited to: ERS, Controlled Substances, Medication Administration Records, Medication Carts, Resident medical files and Resident care ii. Report findings of the audits to the ED iii. Assist ED with plans of corrections based on findings; follow ups as required to ensure staff and findings are in compliance f. Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary. g. Adhere to and uphold company policies and procedures. 4. All other tasks as assigned by supervisor. QUALIFICATIONS: · Associate Degree at a minimum, Licensed Professional Nurse, preferred Bachelor Degree in Social Services, Nursing, Geriatric Health Services, Activities/Recreation or related field · Minimum of three (3) years’ experience working with the Alzheimer/dementia geriatric population · Experience managing care staff and medication technicians · Working knowledge of medical and nursing terminology · Level of proficiency with Microsoft Office and email · Some training or experience in use of computerized filing/data base management systems. · Ability to speak clearly and comfortably to and deal courteously, compassionately, and efficiently with Residents, Residents families, physicians, property personnel, and others · Ability to use discretion in handling confidential information · Ability and flexibility to tolerate frequent work interruptions, organize work and re-set priorities in order to complete work responsibilities in a timely manner; · Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents. · Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents. · Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service. · Excellent communications skills both verbal and written · Knowledge and demonstrated performance of in-service procedures. · Must complete all required annual trainings as directed. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: · Responsible for the 24-hour, 7-day a week operation of the Wellness Department (Director of Wellness) · Responsible for the 24-hour, 7-day a week operation of the Reflections Unit - Special Needs Program. · Available and responsive to staff and/or Management and/or Residents families/providers for immediate consultation 24/7 and for off shift, on site visits to building when necessary. · Shift changes may be required depending on the needs of the Wellness Department and/or Reflections Unit · · Exposure to blood borne pathogens and body fluids. · Communication with Residents, Residents Families, physicians and other licensed providers · Acute sense of smell and intuitive nature · Listening for falls, cries, choking, door alarm, etc., 100% · Bending, squatting, kneeling and lifting occasionally. · Climbing stairs occasionally · Driving to off-site facilities/locations WORKING CONDITIONS: · Standing 10% · Walking 20% · Sitting 30% · Talking 30% · Driving 10% I have read and understand this position description thoroughly and will assume the responsibilities as indicated. I further understand that I may not refuse to do a job or task that is required to meet the standards of quality Resident care. I can perform these duties and responsibilities without accommodation: q Yes q No I will need the following accommodation to perform these tasks: Team Member’s Signature Date

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY, a non-profit mental health services agency seeks Full-time Night Counselor for one of its Residential Programs, located in Jamaica (Queens), NY. Salary: $40,040 ($22 hourly) NYS Driver's License with a clean record required High School Diploma or Equivalent required Position Summary Provide oversight of the program on the overnight shift. Responsible for completing room checks and determining that all residents are accounted for. Conduct chart audits and maintain resident back charts. Provide crisis management in the overnight hours and are responsible for getting the residents up in the morning and ready for daytime activities. Essential Functions • Converse with shift going off duty for any pertinent information, i.e., appointments, overall residents’ behaviors, changes in medication, etc., • Inform residents of medical/psychiatric or financial appointments., • Supervise morning medication. Initial medication book immediately after each individual medication is given to a resident., • Follow procedure in accordance to change of shift checklist and sign., • Do a room check to determine the number of residents in the facility and status of each resident. Ensure that residents' beds are made before exiting facility., • If taking a call-in, record staff absence and/or lateness in Call-in Book., • Check staff revised schedules., • Check E-mail., • Check personal mailbox., • Intervene in resident crisis management., • Assist residents with meal preparation when needed., • Report any pertinent information regarding residents and facility to shift supervisor throughout your shift., • Document in Communication Book any pertinent information regarding residents., • Follow procedure in accordance to change of shift check list with on-coming shift and sign change of shift checklist where needed., • Monitor residents' bathing, showering and hygiene as needed., • File all chart items into the appropriate charts., • Facilitate back charting, • Medication reviews - check Medication Book for initials., • Meet with supervisor as scheduled., • Participate and supervise residents during fire drills., • Thoroughly inspect assigned residents' rooms for safety measures and report any damages or problems to shift supervisor., • Conduct monthly chart review, reviewing charts as assigned by supervisor., • CPR/First Aid training, • Make copies of new forms that come in and dispose of old ones so all forms are most recent., • Call in refills of meds., • Prepare information for shredding., • Conduct chart audits., • Do regular building tours (check for cleanliness and needed repairs). Check on all residents., • Complete work orders., • Incident reports completed on same day of incident and report given to shift supervisor or administrators., • Submit receipts for petty cash spent., • Inform residents of appointments., • Attend special on-site and off-site training, seminars, conferences, etc., • Availability to residents on an as needed and crisis basis., • Submit request for time off, at least two weeks in advance., • Check revised schedules for possible changes in hours/shifts and for holiday coverage., • Return correspondence that states, "Sign and return.", • Familiarization with personnel policy, emergency manuals, and training manual., • Provide supervision for residents during dining hours., • Make sure residents are dressed appropriately before leaving the facility., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • High School diploma.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company car, • Free uniforms, • Opportunity for advancement, • Paid time off Job Responsibilities: Commercial & Government Business Development • Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals, • Manage the full bid lifecyclefrom opportunity qualification through proposal submission and follow-up, • Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyersStrategic Account Management, • Maintain and expand relationships with major commercial clients to drive recurring revenue, • Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities, • Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts, • Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goalsReporting & Metrics, • Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance, • Document and track all outreach, bids, and relationship activities within CRM systems, • Maintain a forecast for revenue growth tied to long-term commercial contractsIndustry Engagement & Representation, • Attend industry events, pre-bid meetings, conferences, and networking events to represent the company, • Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelinesCustomer Experience & Issue Resolution, • Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly, • Support collections processes for non-residential clients when needed, • Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects, • Prospects and develops new sales leads in assigned verticals, • Create, manage, and maintain key relationships with insurance agents, adjusters other key relationships, • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals, • Prepares documents for job file reviews with current and prospective clients, • Documents and reports on key referral-source relationships weekly and monthly, • Participates in collections efforts with non-residential customers when necessary, • Resolves issues with customersJob Requirements, • 5+ years of commercial or government sales experience, with a proven track record securing large contracts, • Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations, • Experience in disaster restoration, construction, facility services, or related industries highly preferred, • IICRC certifications a plus, but not required, • Bachelors degree preferred; equivalent experience accepted, • Excellent verbal and written communication skills, including proposal writing and client presentations, • Strong relationship-building skills and the ability to earn trust with decision-makers, • Highly motivated, organized, and accountable with consistent reporting habits, • Proficient using CRM systems, digital sales tools, and online bid portals, • Valid drivers license and satisfactory driving record, • Willingness to travel locally/regionally for meetings, events, and pre-bid conferences

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for an Assistant Program Director for our Supported Housing AdCO Program located in Bellerose (Queens), NY. Field visits may be required. Position Salary: $64,350 annually, Exempt Full-Time Valid Driver’s License Required Position Summary Work with the Program Director to manage program operations. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals in maintaining their current housing while working toward graduation into more independent housing options. Responsible for participating in program development to meet this program goal. Remain responsible for managing their assigned employees and the program’s resources to achieve full compliance with policies, procedures, regulations and stated program outcomes. Also responsible for maintaining the program’s alignment with the TSINY mission, vision and values. Essential Functions • Work with the Program Director to ensure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings., • Provide direction, training, guidance and support to program staff and individuals in the program., • Provide crisis intervention, manage incidents and communicate information to the Corporate Compliance Department according to Agency policy., • Provide regularly scheduled supervision to assigned employees., • Work with the Program Director and other TSINY staff to bring effective and innovative approaches to care into the program., • Manage Agency financial resources according to stated policy and procedure., • Provide clear documentation according to Agency standards, policy and procedure., • Evaluate employee performance and address poor work performance in a timely manner, • Monitor program performance and develop program reports and evaluations., • Attend Agency meetings when assigned or in the absence of the Program Director., • Serve as primary service coordinator and carry a caseload as needed to meet programmatic needs., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Bachelor’s degree plus one year’s experience in a health-related field, Associate’s degree plus two years’ experience in a health-related field or High School Diploma/GED plus three years’ experience in a health related field. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs., • require manual dexterity for the use of a computer, telephone, fax, or copy machine., • be able to sit in meetings for long periods of time., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to assist Program Director in the development of strategic programs to support the organization’s mission, goals and objectives.TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Position: Systems Administrator & Support Specialist (National Law Firm) Location: Garden City, NY Comp Package: Salary up to 100k, Full Benefits, Bonus Eligibility, Tuition Reimbursement, 401K+, etc. Summary for Systems Administrator & Support Specialist: A nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands-on systems administration with front-line helpdesk support for attorneys, paralegals, and staff in a fast-paced, deadline-driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high-level, client-focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long-term career development. Responsibilities for Systems Administrator & Support Specialist: • Administer and support core law firm systems, including document management, time and billing, and related legal applications, • Maintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availability, • Provide Tier 1–2 helpdesk support to attorneys and staff via in-person, phone, and remote channels, • Manage user accounts, security groups, and permissions within Active Directory and Microsoft 365, • Assist with onboarding and offboarding of legal staff, including hardware setup, account provisioning, access controls, and user training, • Deploy software updates, patches, and system enhancements in coordination with firm leadership, • Maintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiatives Requirements for Systems Administrator & Support Specialist: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience, • 2–4 years of experience in systems administration and/or IT helpdesk support, preferably within a law firm or professional services environment, • Strong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewalls, • Proven ability to deliver high-quality technical support to demanding users in a deadline-driven environment, • Excellent communication, customer service, and technical documentation skills c7JzrTPb2C

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for an Assistant Program Director for our Apartment Program located in Bellerose (Queens), NY. Field visits may be required. Position Salary: $64,350 annually, Exempt Full-Time Valid Driver’s License Required Position Summary Work with the Program Director to manage program operations. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals in maintaining their current housing while working toward graduation into more independent housing options. Responsible for participating in program development to meet this program goal. Remain responsible for managing their assigned employees and the program’s resources to achieve full compliance with policies, procedures, regulations and stated program outcomes. Also responsible for maintaining the program’s alignment with the TSINY mission, vision and values. Essential Functions • Work with the Program Director to ensure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings., • Provide direction, training, guidance and support to program staff and individuals in the program., • Provide crisis intervention, manage incidents and communicate information to the Corporate Compliance Department according to Agency policy., • Provide regularly scheduled supervision to assigned employees., • Work with the Program Director and other TSINY staff to bring effective and innovative approaches to care into the program., • Manage Agency financial resources according to stated policy and procedure., • Provide clear documentation according to Agency standards, policy and procedure., • Evaluate employee performance and address poor work performance in a timely manner, • Monitor program performance and develop program reports and evaluations., • Attend Agency meetings when assigned or in the absence of the Program Director., • Serve as primary service coordinator and carry a caseload as needed to meet programmatic needs., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Bachelor’s degree plus one year’s experience in a health-related field, Associate’s degree plus two years’ experience in a health-related field or High School Diploma/GED plus three years’ experience in a health related field. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs., • require manual dexterity for the use of a computer, telephone, fax, or copy machine., • be able to sit in meetings for long periods of time., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to assist Program Director in the development of strategic programs to support the organization’s mission, goals and objectives.TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. Program Assistant TSINY, a non-profit mental health services agency seeks a Behavioral Specialist in Queens Village (Queens County), NY. Salary: $67,408 annually, $37.03/Hr. Position Summary The Behavioral Specialist is responsible for developing Positive Behavior Support Plans that apply behavior analysis and systems change perspectives within the context of behaviors, such as self-injury, aggression, property destruction, defiance and disruption. Essential Functions • Develop Positive Behavior Support Plans for the Apartment Program and other residential programs as needed., • Train staff on how to complete data sheets and follow behavior plans., • Meet with staff regularly to review completed data sheets and behavior plan implementation., • Provide training to staff on how to implement behavior plan., • Review behavior plans quarterly to determine effectiveness., • Meet with supervisor regularly to review, edit and modify plans as needed., • Assist with coverage when necessary., • Conduct positive reinforcement meeting weekly., • Communicate the outcome of all positive reinforcement meetings in supervision., • Complete contact logs regularly when visiting clients., • Work with clients as needed., • Consult with other professionals, such as psychiatrist, therapist, etc., • Provide input into development and implementation of Agency policies and procedures regarding positive behavior supports., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Master’s Degree in Psychology or related discipline plus one year’s experience in providing behavioral interventions or Bachelor’s Degree in Psychology or related discipline plus three years’ experience in providing behavioral interventions. The ideal candidate will: • have knowledge of Applied Behavior Analysis (ABA) theory and practices,, • be detail oriented,, • be able to work independently and take initiative,, • have the ability to multi-task and meet deadlines,, • possess effective oral and written communication skills,, • have the ability to interact effectively with all levels of employee, as well as external, contacts,, • be able to handle confidential and sensitive information,, • be proficient with basic office equipment, such as telephones, copies, fax machines, printers, PCs,, • require manual dexterity for the use of a computer, telephone, fax or copy machine,, • be able to sit in meetings for long periods of time,, • be able to work effectively using program management and other tools on a personal computer for long periods of time,, • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals,, • be able to write professional reports and correspondence. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for a Program Director for our Residential Mental Health Facility in Bellerose (Queens), NY location. Salary: $78,242 annually, Full-Time Benefits/PTO/ Vacation Valid Driver's License Required Position Summary Work with the Divisional Director and the Associate Director of Residential Services to manage the daily operation of the program. Responsible for ensuring the program operates within the stated TSINY Policy and Procedures, as well as the applicable New York City, New York State and Federal regulations at all times. Responsible for monitoring the effectiveness of the program in assisting individuals to achieve independent housing and remain responsible in participating in program development to meet this goal. Remain responsible for managing their employees and the program’s resources to achieve full compliance with policies, procedures and regulations. Also responsible for maintaining the program’s alignment with the TSINY mission, vision and values. Serve as the program’s representative to other TSINY programs and the external community, building and maintaining positive relationships to support the functioning of the program. Essential Functions The essential functions of the Program Director are (but not limited to): • Provide direction, training, guidance and support to program staff and individuals in the program., • Provide crisis intervention, manage incidents and communicate information to the Corporate Compliance Department according to Agency policy., • Provide regularly scheduled supervision to employees., • Insure that program services, including group and one-to-one services, are effective in helping individuals maintain their current housing while working toward a successful transition to more independent housing settings., • Work with the other TSINY staff to bring effective and innovative approaches to care into the program., • Manage Agency financial resources according to stated policy and procedures., • Provide clear documentation according to Agency standards, policy and procedures., • Evaluate employee performance and address poor work performance in a timely manner., • Monitor program performance and develop program reports and evaluations., • Attend agency meetings., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Master’s degree in mental health related field plus three years’ clinical/rehabilitation and supervisory experience or Bachelor’s degree plus five years’ experience. The ideal candidate will: • be detail oriented, • be able to work independently and take initiative, • have the ability to multi-task and meet deadlines, • possess effective oral and written communication skills, • have the ability to interact effectively with all levels of employee, as well as external contacts, • be able to handle confidential and sensitive information, • be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs, • require manual dexterity for the use of a computer, telephone, fax, or copy machine, • be able to sit in meetings for long periods of time, • be able to work effectively using program management and other tools on a personal computer for long periods of time, • possess ability to read and interpret documents such as TSINY policies & procedures, safety rules, operating & maintenance instructions, and procedure manuals be able to write professional reports and correspondence. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.