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  • ABA Behavior Technician  - Elmhurst, New York City
    ABA Behavior Technician - Elmhurst, New York City
    6 days ago
    Part-time
    Flushing, Queens

    About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive. Job Description Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst. As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life. Responsibilities Your responsibilities as a Behavior Technician at Lighthouse will include the following: • Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA)., • Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs., • Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment., • Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being., • Conduct assessments, collect data, and track progress to ensure effective treatment outcomes., • Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary., • Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting., • Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection., • Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy. Ideal Candidate If you're seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Our ideal candidate is someone who: • Is passionate about working with children on the autism spectrum and individuals with special needs., • Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families., • Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team., • Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation., • Can adapt to the individual needs of each client and implement appropriate strategies to support their progress., • Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload., • Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills., • Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules. Requirements • Candidates must have a high school diploma or equivalent, • Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required. Department:

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  • BDC Representative
    BDC Representative
    6 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • BILINGUAL CARE COORDINATOR
    BILINGUAL CARE COORDINATOR
    2 months ago
    $24–$28 hourly
    Full-time
    Elmhurst, Queens

    We are looking for both English/Spanish Care Coordinators Job Summary: The Home Care Coordinator is responsible for coordinating and managing home care services to ensure clients receive high-quality, compassionate, and individualized care. This role involves assessing client needs, developing care plans, scheduling caregivers, monitoring service delivery, maintaining accurate documentation, and communicating with clients, families, and healthcare professionals. Key Responsibilities: - We have our own system we use (We will train you for this part) - Pre-Billing - Act as a direct link between family, the home care agency, and the insurance case manager. - Communicate with patients and aides - Ability to staff cases - Problem solver / Good people skills - Communicate with MLTC to authorize services, adjust care hours, report changes in patient health, and updating care plans. Qualifications: • Experience in healthcare administration, nursing, social work, or a related field preferred, • Experience in home care, healthcare coordination, case management, or patient services a must, • Knowledge of home care regulations and documentation requirements., • Strong organizational, problem-solving, and multitasking abilities., • Excellent communication and interpersonal skills., • Proficiency with electronic health records (EHR) and Microsoft Office applications., • Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: • Good communication skills. We Prioritize this!, • Care planning and case management, • Scheduling and workforce coordination, • Customer service and conflict resolution, • Time management and attention to detail, • HIPAA compliance and confidentiality, • Team collaboration and leadership PAY RATE: $24-$28 ( Based on experience - negotiable) Benefits: • Dental insurance, • Health insurance, • Paid time off Experience: • Home care: 2 years (Preferred), • Care Coordinator: 2 years (Preferred) Language: • English and Spanish (Required)

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