In Our Own Voices, Inc.
Housing Resource & Navigation Specialist
12 days ago
Albany
Job Description Job Title: Housing Resource & Navigation Specialist Reports To: Director of Housing Project Status: Full-Time, Non-Exempt Work Location: On-Site (Albany, NY) Organizational Overview In Our Own Voices, Inc. (IOOV) is a nonprofit organization based in Albany, NY, dedicated to serving LGBTQ+ people of color through a comprehensive range of culturally affirming services. Our mission is to ensure the physical, mental, spiritual, political, cultural, and economic survival and growth of LGBTQ+ communities of color. Position Summary The Housing Resource & Navigation Specialist plays a critical role in supporting LGBTQ+ individuals and families—particularly people of color—who are experiencing housing instability or homelessness. This role combines client-centered case management with housing systems navigation, crisis response, and cross-agency collaboration. The specialist serves as a compassionate advocate and liaison between clients, housing providers, and community partners to promote access to safe, stable, and affirming housing options. Key Responsibilities * Conduct housing assessments and develop individualized housing plans tailored to client needs * Assist clients in identifying, applying for, and securing affordable, safe housing * Provide crisis support and coordinate emergency shelter access as needed * Advocate for clients facing discrimination or other housing barriers, including support with tenant rights * Build and maintain partnerships with landlords, shelters, housing programs, and supportive service providers * Refer clients to wraparound services, including employment, legal assistance, healthcare, and financial literacy resources * Maintain accurate case documentation and enter data into appropriate internal systems and databases * Participate in community education and outreach activities to promote housing equity and IOOV’s services Qualifications Required: * Bachelor’s degree required; BSW or degree in Social Work, Counseling, or Human Services a plus * Minimum of 2 years of experience working with LGBTQ+ communities, especially LGBTQ+ people of color * Demonstrated knowledge of housing systems, tenant rights, and fair housing laws * Strong crisis management, organizational, and communication skills * High level of cultural humility and ability to work effectively with diverse populations Preferred: * Experience in housing case management or navigation * Familiarity with local housing programs, HMIS systems, and community-based resources * Bilingual (Spanish/English) is a plus Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.