Empathetic jobs in Hempstead, New York - Page 2Create job alerts

Job DescriptionBenefits: • Company parties, • Flexible schedule, • Signing bonus, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off My team currently includes an incredible office manager whos been with me for half of my agencys life shes experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. Were currently looking to add one more person to our close-knit group. Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings a mix of weekend catch-ups and business planning and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!). Were very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area and Im proud to lead a team that represents that legacy with enthusiasm and care. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nancy Morris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • Tuition assistance Bilingual Customer Service & In-Book Sales Representative(Spanish/English) J.R. Orenstein State Farm Agency** The J.R. Orenstein Agency, one of the top-performing State Farm agencies in the country, is looking for a bilingual (Spanish/English) team member who loves helping people and thrives in a fast-paced, organized environment. This is not cold calling. Youll work with existing customers who already know our brand, providing service, support, and protection recommendations. If you enjoy talking to people, solving problems, and explaining things clearly, this is a great opportunity. What Youll Be Doing Youll be the main contact for our current customers, helping them with questions, changes, and coverage reviews. During each conversation, youll identify ways to better protect their home, car, income, and family. Your day-to-day will include: Helping customers over the phone in both English and Spanish Completing full insurance reviews to make sure families are properly covered Quoting additional coverage when clients need better protection Fixing billing, policy, or underwriting issues Handling policy changes quickly and professionally Following up with customers who asked for quotes in the past Asking for referrals when youve built trust and created a great experience Keeping accurate notes and tasks in our CRM Bringing positive energy and a calm, professional tone to every call Youre never pressured to hard sell anyone. You simply help customers understand their options and protect what matters most. Who Thrives Here People who succeed in this role are: Comfortable on the phone and speak with confidence Warm, empathetic, and patient Organized and able to follow structured processes Tech-savvy and quick with CRM systems Coachable and open to feedback Driven to perform and proud of doing excellent work Great at following through and finishing tasks Fluent in Spanish and English If you bring negativity, excuses, or drama, you wont enjoy this environment. Were a positive, professional team that supports each other and takes pride in high standards. What the Job Feels Like Youll speak with a lot of customers each day. Youll answer questions, fix issues, and quote coverage when needed. Youll help families understand their protections and close gaps. Youll feel the satisfaction of solving real problems and improving someones day. Every conversation matters. Compensation Total Compensation Range: $60,000 to $85,000+ per year Includes: Base salary Commission on Auto, Home, Life, & Health Insurance Sales Tier bonuses based on overall production Weekly and monthly incentives for consistency and quality Top performers routinely earn at the higher end of the range. Licensing You do not need to be licensed to apply. If youre the right fit, well guide you through the licensing process. You must earn your Property & Casualty license before your official start date. Most candidates complete the coursework and exam in a few weeks. Why Work Here Youll be joining: A high-achieving team with clear systems Leaders who coach, train, and support your growth A workplace that values professionalism and positivity An agency where bilingual talent is appreciated and celebrated A career path with real upward income potential Youll build skills, confidence, and financial growth while helping families feel safe and supported.

Job DescriptionBenefits: • Licensing paid by agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement, • Paid time off You'll have the ability to grow within the agency as well as participate in office promotions for opportunities to earn bonuses. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Follow up with customers and assist sales team., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • ability to obtain insurance license's.

Job DescriptionBenefits: • License Paid by Agency, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • License reimbursement, • Company parties, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off My team currently includes an incredible office manager whos been with me for half of my agencys life shes experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. Were currently looking to add one more person to our close-knit group. Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings a mix of weekend catch-ups and business planning and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!). Were very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area and Im proud to lead a team that represents that legacy with enthusiasm and care. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Nancy Morris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • 401(k) matching, • Flexible schedule, • Training & development We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k) matching We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌($20.00 - $30.00/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Lake Success, the leading physical therapy company in the country, has a Customer Service Representative opening in Lake Success, NY that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take co-payments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired Skills, • High school diploma or equivalent [GED]; College degree a plus for advancement.., • Valid driver's license and reliable transportation, • Great communicator and multi-tasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • Up-to-date Driver's License and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion