409 Best empathetic Jobs in New York, NY (June 2025)

Customer Service Representative Disputes and Guest Support

About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

Immediate start!

Easy apply

Ark Life Veterinary

Veterinary Technician

10 days ago

Full-time

Gravesend, Brooklyn

We are looking to hire a competent veterinary technician to provide compassionate patient care and positive client experiences. The veterinary technician will provide critical care nursing, triage patients, coordinate their care, and provide them with care before and after surgery by taking their vitals, performing phlebotomy duties, and providing intramuscular (IM), intravenous (IV) and subcutaneous (SQ) injections. You will discuss treatments and disease processes with clients, systematize and track patient diagnostics, and communicate with clients, veterinarians and pharmacies regarding patients' needs. To ensure success in this position, you need to be meticulous and compassionate to provide patients with the highest level of care. Preferred applicants are motivated, empathetic and detail-oriented. Veterinary Technician Responsibilities: Triaging patients and taking their vitals, and acquiring patient history and other information from clients. Assisting with diagnostic procedures. Discussing treatment plans and estimates, and payment options with clients. Acquiring cephalic, saphenous, and jugular blood samples. Inserting IV catheters, and monitoring anesthesia, ventilators, and fluid therapy. Operating autoclaves and Anprolene sterilizers. Processing specimens in the in-house laboratory and submitting specimens to outside laboratories. Calculating medication dosages, and providing dosage instructions for clients. Entering patients' service charges into the computer database and keeping accurate patient records. Explaining patient instructions to clients and sharing educational materials. Veterinary Technician Requirements: Associate’s degree or higher in veterinary technology from an accredited school. 2+ years of work experience as a veterinary technician. Proficient computer skills. Excellent communication skills, both verbal and written. Strong affinity for animals. Outstanding people skills. Ability to multitask in a dynamic environment. Undeterred by being scratched and bitten by patients. Team player.

Easy apply

NJ Face Doctor PC

Hearing Aid Specialist/Dispenser, Audiologist

23 days ago

$40000–$50000 yearly

Full-time

Midtown East, Manhattan

We are looking for a Hearing Instrument Specialist/Dispenser to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday through Friday work schedule (no weekends). We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Provides patient care within the scope of practice for a Hearing Instrument Dispenser Conduct comprehensive hearing evaluations to determine the extent of hearing loss. Recommend and fit hearing aids based on client's unique needs and preferences. Program, adjust, and fine-tune hearing aids to ensure optimal performance. Educate clients on hearing aid use, maintenance, and communication strategies. Provide empathetic support and counseling to help clients adapt to hearing aids. Keep accurate client records, maintain compliance with regulations, and uphold ethical standards. Stay updated on the latest hearing aid technology and advancements. Deliver outstanding customer service, addressing client inquiries and concerns. Promote our hearing healthcare services and products to attract new clients. Qualifications: NY and/or NJ State licensure or ability to obtain state licensure as a Hearing Instrument Dispenser 4th-year Audiology Externs are encouraged to apply. Strong interpersonal and communication skills. Attention to detail and the ability to work independently. Compassion, patience, and a genuine commitment to improving the lives of those with hearing loss. We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Immediate start!

Easy apply

LifeQuality TMS

FULL-TIME TMS TECHNICIAN

1 month ago

Full-time

Brooklyn Heights, Brooklyn

Job description Are you passionate about mental health and innovative treatment methods? We're looking for a full-time TMS Technician to join our dedicated team at our Downtown Brooklyn psychiatric offices. This is an exciting opportunity to be part of a growing field, helping patients improve their mental well-being through cutting-edge technology. What is TMS? Transcranial Magnetic Stimulation (TMS) is a groundbreaking, FDA-approved treatment for depression, anxiety, and OCD. Using non-invasive magnetic pulses, TMS helps stimulate areas of the brain associated with mood regulation, offering new hope for individuals who haven't responded to traditional treatments. Are you or a friend suffering from depression or anxiety? Visit us and see how TMS can help. What We're Looking For : We need a compassionate, detail-oriented, and reliable individual who thrives in a patient-centered environment. You'll be responsible for administering TMS treatments, monitoring patient progress, and maintaining accurate records-all while ensuring a supportive and professional atmosphere. No prior TMS experience is required-we provide full training leading to certification! What You'll Do : Administer TMS treatments following provider protocols Ensure patient comfort and safety during sessions Track treatment progress and document patient responses Work closely with the clinical team to deliver exceptional care Maintain equipment and follow office protocols What You'll Need : Strong attention to detail and organizational skills A passion for mental health care and patient well-being Ability to multitask in a fast-paced clinical setting A reliable, professional, and empathetic demeanor Compensation & Benefits : 20 - $25 per hour (based on experience) Bonus opportunities available Comprehensive training & TMS certification provided Be part of a cutting-edge mental health practice Join us in making a real difference in patients' lives! If you're ready to be part of an innovative and compassionate team, we'd love to hear from you. Apply today!

Easy apply

Empathetic jobs in New York, NYCreate job alerts

Popular jobs searches in New York, NY

Popular empathetic jobs locations