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  • Head Maitre d'
    Head Maitre d'
    hace 10 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Program Coordinator
    Program Coordinator
    hace 2 meses
    $18–$24 por hora
    Jornada parcial
    Midland Beach, Staten Island

    Job Title: Program Coordinator Schedule: 15-20 hours min. per week Job Type: Part Time FLSA Status: Non-Exempt/ Hourly Department: Cornerstone & Beacon Effective Date: December 2024 Reports To: Program Director, Assistant Program Director and Director of Community Initiatives Pay Range: $18 to $24 per hour (*based on city, state and/ or federal contractual obligations and budgetary allowances) ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: The Program Coordinator is responsible for the providing oversight, coordination and organization of activities appropriate for participants physical, emotional, intellectual and social growth. The Program Coordinator will assist in providing direct support to the Program Director and Assistant Program Director is responsible in assisting in providing quality programming for the needs of the participants that UAU serves within the community. The Program Coordinator is responsible for providing oversight assistance with staff. EOE PRIMARY JOB RESPONSIBILITIES (include but are not limited to): · Provide supervision to both staff and participants to ensure safety and ratio protocols are meet. · Maintain participant files and records and assist with data entry, as directed and required per DYCD · Maintain accurate attendance records on a daily basis as directed and required per DYCD · Assist with participant arrival and dismissal, as needed · Communication with participants and families as required · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Lead and/or assist in development and implementation of outreach and deliverable programs to engage potential participants and families within the community. · Create and facilitate a safe, fun and visually appealing productive learning environment for youth · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Employ positive behavior management strategies for disruptive and negative behaviors · Demonstrate positive leadership and act as a positive role model to participants · Participate in ongoing professional development · Perform set up and clean up duties every day in alignment with Department of Health regulations and UAU policies · Abide by all safety protocols as outlined by the Department of Health/ OCFS, DYCD and UAU · Assume the responsibilities of the Program Director and or Assistant Program Director in their absence · Performs other related duties as necessary or assigned JOB QUALIFICATIONS: ● Associates Degree preferred, High School diploma or GED (Highschool Equivalency Diploma), required ● Matriculated college student or better from an accredited university or college, preferred ● 1+ year experience working with children and at risk youth, ages 13 to 18 years of age, preferred ● Must have a valid drivers license. ● Must have a commitment to work from a strength-based perspective ● Must be culturally competent - ability to understand, be sensitive to the needs of, communicate with and effectively interact with people across cultures, at risk youth and a variety of age ranges ● Must pass reference checks and background as designated by DOH, DYCD and UAU ● Strong verbal and written communication skills ● Strong problem solving and mathematical skills ● Excellent organizational and time management skills ● Demonstrated ability to conduct and complete work independently ● Willing to take initiative and be flexible when needed ● Excels working in a collaborative environment to achieve target objects and outcomes PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk – run occasionally based on programmatic needs. Specific vision and hearing abilities are required by this job as outlined below. · Incumbent will be scheduled based on operational need. · Working both indoors and outdoors (based on appropriate and safe weather conditions). · Involves sitting approximately 30% of the day, walking or standing the remainder – including running or lite jogging based on activity and programming needs. · Must be able to remain in a stationary position for at least 20% of the time. · May include working prolonged periods of time standing and walking, about 95% of the day. · The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. · The ability to observe details at close range (withing a few feet or more of the observer). UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position.

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  • Social Worker
    Social Worker
    hace 2 meses
    $60000–$62000 anual
    Jornada completa
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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