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  • Head Maitre d'
    Head Maitre d'
    10 hours ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Prep Supervisor
    Prep Supervisor
    2 days ago
    $22–$24 hourly
    Full-time
    Hunts Point, The Bronx

    Position Summary The Prep Production Supervisor is responsible for overseeing daily prep and batch production operations, ensuring all products are prepared accurately, safely, efficiently, and on schedule. This role supervises daily production execution, team assignments, inventory and par levels, quality control, and production performance. The Prep Production Supervisor is responsible for executing against established operational metrics and escalating issues that may impact product availability, quality, food safety, or production deadlines. This position works closely with the Production Manager and cross-functional teams to ensure production needs are met across all locations. Key Responsibilities Production Planning & Execution • Create and compile daily par sheets to determine current inventory levels and identify prep and batch production needs., • Assign daily prep and production tasks based on par levels, inventory, staffing, and operational priorities., • Create and oversee daily prep and batch production schedules for the current location., • Ensure assigned prep and production tasks are completed accurately and within required timelines., • Maintain appropriate par levels for all batch-produced items in walk-in coolers and storage areas., • Ensure production is completed on time to prevent product shortages and 86s., • Oversee the preparation and fulfillment of production orders for current and upcoming satellite locations., • Monitor production throughout the shift and adjust staffing, assignments, and priorities as operational needs change., • Identify opportunities to improve production efficiency, organization, workflow, and capacity., • Escalate production delays, equipment downtime, staffing shortages, inventory issues, or other barriers that may impact production. Performance & Operational Metrics • Monitor daily production performance against established company metrics and targets., • Support execution of the company’s Never 86 standards and proactively identify products at risk of shortage., • Monitor assigned task completion, production completion, assigned completion %, NVA %, and other established production KPIs., • Ensure required production tasks, checks, and documentation are completed accurately and on time., • Identify performance gaps and take corrective action within the Supervisor’s control., • Escalate recurring issues, missed targets, capacity constraints, or other significant performance concerns to the Production Manager., • Hold team members accountable for assigned work, production standards, and completion expectations. Food Quality & Quality Control • Ensure all recipes, prep procedures, portioning standards, and production specifications are consistently followed., • Ensure all products meet company quality standards, food safety requirements, and established QC specifications before release or distribution., • Execute and oversee required quality-control checks throughout production., • Ensure that required QC tasks and checks are completed and accurately documented., • Monitor products for consistency in taste, texture, appearance, portioning, and other established quality standards., • Identify products that do not meet established standards and ensure appropriate corrective action is taken., • Escalate significant or recurring quality concerns to the Production Manager and appropriate departments., • Support continuous improvement of production and QC processes. Food Safety & Sanitation • Ensure all food is prepared, handled, cooled, stored, and transported in accordance with company procedures and applicable food safety requirements., • Ensure proper labeling, dating, storage, rotation, and handling of all prepared and batch-produced products., • Ensure production areas, equipment, and storage areas are maintained in accordance with sanitation and food safety standards., • Monitor employee compliance with food safety, sanitation, and personal hygiene requirements., • Immediately address or escalate food safety concerns. Team Leadership • Assign daily responsibilities and clearly communicate production priorities and expectations to the team., • Monitor employee performance throughout the shift and provide real-time coaching and direction., • Hold team members accountable for productivity, quality, food safety, task completion, and company standards., • Support the training and development of production employees., • Identify staffing, training, or performance concerns and communicate them to the Production Manager., • Maintain an organized, productive, and accountable production environment. Communication & Cross-Functional Coordination • Maintain effective communication with the Production Manager, Shift Managers, Supervisors, and production team regarding daily priorities and operational needs., • Collaborate with relevant departments, including R&D, Procurement, Distribution, and Management, to support efficient production., • Communicate issues related to prep, staffing, inventory, product quality, production capacity, equipment, or deadlines., • Support production planning and fulfillment requirements for satellite locations and company growth initiatives., • Provide clear handoffs and updates regarding incomplete production, shortages, quality concerns, or other issues requiring follow-up. Qualifications • Previous experience in food production, commissary, kitchen, or high-volume food-service operations., • Previous supervisory or team-lead experience preferred., • Strong understanding of food safety, sanitation, inventory management, and production procedures., • Ability to read, follow, and enforce standardized recipes and production specifications., • Experience working with production targets, KPIs, or performance metrics preferred., • Strong organizational, planning, and problem-solving skills., • Ability to prioritize production needs and manage multiple deadlines in a fast-paced environment., • Strong communication, coaching, and leadership skills., • Comfortable using scheduling, inventory, production-management, and reporting systems., • Ability to identify operational issues, take appropriate corrective action, and escalate when necessary., • Ability to work collaboratively across multiple departments.

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  • Salesperson
    Salesperson
    26 days ago
    $50000–$70000 yearly
    Full-time
    Southeast Yonkers, Yonkers

    Experienced Men's Retail Sales Associate San Marko Formals & Fine Menswear – Yonkers, NY San Marko Formals & Fine Menswear is seeking an experienced Men's Retail Sales Associate to join our team. We are looking for a polished, professional salesperson with a strong background in men's suits, formalwear, and luxury retail sales. This is not an entry-level position. Candidates must have at least 5 years of men's retail and sales experience and be comfortable working directly with customers on suits, tuxedos, formalwear, and fine menswear. Responsibilities • Provide exceptional, personalized customer service, • Sell men's suits, tuxedos, sport coats, shirts, trousers, shoes, and accessories, • Assist customers with weddings, special events, business attire, and everyday menswear, • Properly measure and fit customers for suits and tuxedos, • Recommend appropriate sizes, fits, styles, colors, and coordinating accessories, • Build strong relationships with new and returning customers, • Follow up with customers and help develop repeat business, • Assist with wedding parties, tuxedo rentals, and special orders, • Maintain a professional, organized, luxury retail environment, • Work with POS, customer records, and retail software, • Meet individual and store sales goals Required Qualifications • Minimum 5 years of men's retail sales experience, • Strong knowledge of men's suits, tuxedos, formalwear, and tailored clothing, • Proven sales ability and excellent customer-service skills, • Experience measuring men for suits and formalwear, • Understanding of men's sizing, fit, alterations, and styling, • Confident, professional, and personable, • Strong communication and relationship-building skills, • Comfortable using POS and retail computer systems, • Dependable and able to work as part of a close-knit team Multilingual candidates are a plus. Why Join San Marko? San Marko has built its reputation on personal service, quality menswear, expert fitting, and long-term customer relationships. We are looking for someone who understands that great men's retail is about more than making a sale — it is about earning the customer's trust and making sure he looks and feels his best. Benefits & Perks • Competitive compensation, • Sales commission/incentive opportunities, • Potential work-to-ownership opportunity for the right individual, • Closed Sundays, • Regular Tuesday off, • Free employee parking, • Established customer base, • Opportunity to grow with a long-standing independent menswear business Experience Required Men's Retail / Men's Clothing Sales: 5 years minimum Candidates without significant men's retail experience may not be considered. Job Type: Full-Time Location: Yonkers, New York – In Person

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  • Middle School After School Group Leader
    Middle School After School Group Leader
    2 months ago
    $20 hourly
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Middle School serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. School in the Square Middle serves the Washington Heights and Inwood communities where they support their students, families, and educators to support and celebrate each other's success. They specialize in personalized learning, real world lessons, democratic living, and setting students up for success through strategic advisory, academic perseverance, SEL Learning, college prep, and many other community-unique support systems. P.S. 187 Hudson Cliffs services grades K-8th Grade. Opened since 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. Columbia Secondary School is a Science, Technology, Engineering, and Mathematics (STEM) focused public school that serves students in the sixth through tenth grades. The program is focused on leadership, STEM, Social-Emotional Learning, community service, and academics. Students engage in weekly hikes, gardening initiatives, STEM activities, job shadowing, and college readiness programs. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6pm (15-20 hours per week) with room for flexibility., • School in the Square is Monday-Friday from 2:30 pm – 6:30 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse 6th-8th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Middle School (6th- 8th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model., • CPR certified., • Teaching Artist- Must have background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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  • Waiter
    Waiter
    2 months ago
    $22.3–$25.31 hourly
    Full-time
    City Island, The Bronx

    Join our vibrant team as a Waiter and become the face of exceptional hospitality! In this energetic role, you will deliver outstanding guest experiences by providing attentive, friendly, and efficient service in a lively dining environment. Your enthusiasm and professionalism will help create memorable moments for our guests, ensuring they feel welcomed and valued from the moment they arrive. This paid position offers an exciting opportunity to develop your skills in food service, customer relations, and restaurant operations while working in a dynamic setting that celebrates culinary excellence and guest satisfaction. Duties Greet guests warmly upon arrival, providing a positive first impression and guiding them to their seats Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff Serve food and drinks promptly while maintaining high standards of presentation and cleanliness Upsell menu items and specials to enhance guest experience and increase sales opportunities Handle cash transactions accurately, including cash handling and cashiering responsibilities, while balancing registers at shift end Maintain cleanliness of tables, dining areas, and service stations by bussing tables and assisting with sanitation practices Support food safety standards by following proper food handling procedures and adhering to sanitation regulations Skills Proven experience in food service or restaurant environments, preferably with fine dining or nightclub settings Strong knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for reservations and order management Excellent customer service skills with a friendly, energetic attitude that fosters guest relations Ability to manage time effectively during busy shifts, balancing multiple tables with efficiency Experience in upselling menu items to maximize sales while ensuring guest satisfaction Familiarity with food safety protocols, sanitation standards, and basic math for cash handling and order calculations Previous host/hostess or bussing experience is a plus; culinary or kitchen experience can be beneficial for understanding food preparation processes Embark on a rewarding journey where your enthusiasm fuels memorable dining experiences. We’re excited to welcome motivated individuals eager to grow their hospitality career in a fast-paced, fun environment! Job Types: Full-time, Part-time Pay: $22.30 - $25.31 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • Elementary After School Group Leader
    Elementary After School Group Leader
    2 months ago
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Elementary serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. P.S. 187 Hudson Cliffs services grades K-8th Grade. Established in 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. P.S. 178 The Professor Juan Bosch School is an unzoned K–5 public school in Upper Manhattan serving a close-knit and diverse community of learners. The school offers Dual Language instruction and inclusive programming, including an ASD Nest Program, and is grounded in the values of nurture, community, and academic rigor. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse Kindergarten- 5th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS AND EXPERIENCE: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Elementary (K- 5th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model, • CPR certified., • Teaching Artist - Background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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