Entry level healthcare management jobs in Plainview, New YorkCreate job alerts

Job Description Under the supervision of the Assistant Director for your region support area, the Patient Services Specialist will be responsible for evaluating and resolving patient grievances and providing conflict management techniques to dialysis providers in order to avert involuntary discharges and access to care issues. The Patient Services Specialist serves as a first level patient advocate for End-Stage Renal Disease (ESRD) dialysis patients and a resource for all outpatient dialysis providers on any ESRD patient questions or concerns. The Patient Services Specialist works with facilities and patients via phone, email, and fax to collect information, evaluate, and work to mitigate challenges between patients and facilities that are not able to be resolved at the facility level. This includes providing advice, technical assistance, and guidance such as conflict resolution, mental health, and socio-economic services and resources. Additionally, the Patient Services Specialist is responsible to document case activity and mail letters and resources to patients who they are working with to resolve a grievance. Duties to include, but not limited to: • Evaluating, mediating, and resolving patient grievances for the Network region assigned, while maintaining well-organized and detail-oriented electronic patient charts and case records., • Managing incoming calls/inquiries promptly and in a respectful manner, including calls from potentially highly stressed ESRD consumers seeking advocacy services or filing a complaint., • Providing consultation, assistance, and educational resources to all clinic managers, social workers, medical directors, and other renal professionals., • Escalating complex cases that require intervention or review., • Identifying, developing and executing the creation of educational tools, resources and processes to improve the experience of care for patients and providers., • Strong communication skills (written and verbal) with the ability to effectively communicate with external and internal customers/staff via phone, email or other virtual platforms such as WebEx, Teams., • Proficiency with Microsoft office products (Word, Excel, Powerpoint) and a comfort with learning various software and data entry programs. Expertise in GSuite and Microsoft Office products, preferred., • Strong interpersonal and advocacy skills with the ability to work professionally and successfully with a diverse population., • Strong problem solving, mediation, and organizational skills with the ability to prioritize assignments and meet deadlines., • Master Degree in Social Work or other related degree required., • Experience working with case management required., • Experience in a healthcare management setting, (3) years’ preferred., • Experience in the dialysis setting, preferred. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description The Director of Talent Acquisition will design, implement, and manage comprehensive strategies to attract, recruit, and retain top clinical and operational talent for our growing network of physical therapy clinics. This leadership role is responsible for overseeing all facets of the recruitment lifecycle, with a specific emphasis on building robust pipelines for both experienced Physical Therapists/staff and emerging talent from university programs. The Director will drive process improvements, lead a high-performing team, and ensure all hiring initiatives align with our mission of providing exceptional patient care. Essential Duties and Responsibilities • Strategic Leadership: Develop and execute a data-driven, comprehensive talent acquisition strategy that supports Metro’s growth objectives and addresses both experienced and entry-level hiring needs., • Campus Recruiting & University Relations:, • Build and maintain strong, long-term relationships with key universities, physical therapy programs, academic faculty, and career centers to establish a consistent pipeline of new graduates and interns., • Plan and lead campus recruiting events, career fairs, and networking sessions to promote our employer brand and clinical excellence., • Partner with the Clinical Education team to ensure a transition from student to full-time new grad clinician., • Experienced/Lateral Recruiting:, • Oversee the sourcing and hiring of experienced therapists, support staff and corporate staff using a variety of effective sourcing techniques and tools (e.g., social networks, job boards, professional platforms)., • Develop strategies to attract passive candidates in a competitive healthcare market., • Collaborate with the legal department to ensure compliance with relevant immigration laws for international talent if applicable., • Team Management & Development: Lead, mentor, and motivate a team of recruiters, fostering a culture of excellence, collaboration, and continuous improvement., • Process Efficiency & Technology: Oversee the end-to-end recruitment process, from job requisition to onboarding, utilizing our Applicant Tracking System (ATS) and other HR technologies to enhance efficiency and the overall candidate experience., • Employer Branding: Enhance the organization's reputation as an employer of choice in the physical therapy industry., • Analytics & Reporting: Analyze key recruitment metrics (e.g., time-to-fill, cost-per-hire, quality of hire, offer acceptance rates) to evaluate program effectiveness, report to executive leadership, and make data-driven decisions., • Vendor & Budget Management: Manage relationships with external recruitment agencies, job boards, and software vendors, ensuring cost-effectiveness and alignment with organizational goals. Qualifications Qualifications • Education: A Bachelor’s degree in Human Resources, Business Administration, or a related field is required; a Master’s degree or relevant professional certification (e.g., SHRM-SCP, SPHR, PRC) is preferred., • Experience:, • Minimum of 7-10 years of progressive talent acquisition experience, including at least 3-5 years in a management or leadership role., • Demonstrable experience managing both high-volume experienced/lateral recruiting and dedicated campus recruiting programs., • Healthcare recruitment knowledge, specifically within the physical therapy or rehabilitation sector, is strongly preferred., • Skills:, • Exceptional leadership, communication, and interpersonal skills with the ability to influence and build relationships at all levels., • Strong analytical mindset with experience using data to drive recruitment strategies., • Proficiency with Applicant Tracking Systems (ATS), HR databases, and sourcing tools (e.g., LinkedIn Recruiter)., • In-depth knowledge of federal, state, and local employment laws and regulations., • Travel: Ability to travel regularly to university campuses, career events, and various clinic locations as required. Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration