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\n NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram. \n\n\n Position Summary: \n \n We have an exciting opportunity to join our team as a Clinical Research Nurse I - Oncology. Through the practice of professional nursing the Oncology Clinical Research Nurse (RN) I prioritizes and advocates for the best interest of the patient enrolled on an oncology clinical trial while maintaining the fidelity of the clinical research protocol and compliance with policies, procedures and regulations. The oncology clinical research nurse works independently under the general supervision of the Clinical Trials Office Management and Leadership and the Principle Investigator for the specific protocol in order to competently support the safe, high quality and compliant conduct of oncology clinical research and ensure the protection of the patient. \n \n The primary purpose of the subspecialized oncology clinical research nurse role is to facilitate positive outcomes of safety and quality for patients enrolled on adult oncology clinical trials at the NYU Perlmutter Cancer Center by coordinating and managing patients enrolled on clinical trials by employing the nursing process, clinical skills, critical thinking, evidence-based nursing and an understanding the scientific research. The oncology clinical research nurse I is expected to develop and maintain competencies in clinical research nursing in the first year of the position including but not limited to comprehension and compliance with all NYU PCC Clinical Trials Office policies and procedures, NYU OSR and IRB policies and procedures, familiarity and application of Good Clinical Practice (GCP) guidelines and Federal Regulations that govern the conduct of human subjects research. The oncology clinical research nurse I demonstrates nursing skills as required under NY state and federal regulations for RN licensure and the ability to navigate patients successfully through the course of trial participation within assigned DMG from pre-screening through coming off protocol. \n\n\n Job Responsibilities: \n 1. Collaborates with healthcare colleagues across all units and departments and with physicians and advanced practice providers utilizing the Ambulatory Care Practice Model. \n 2. Utilizing the nursing process, nursing assessment skills and critical thinking the Oncology CRN I conducts a thorough research screening visit for potential trial participants per the protocol requirements, including but not limited to a Review of Systems (ROS), baseline and ongoing AE assessment and documentation, and collection of concomitant medications and documents the assessments in the EPIC electronic health record per CTO policies and procedures. \n 3. Collaborates with investigators and study team members to recruit, enroll and retain patients on clinical trials while ensuring patient safety and protocol fidelity. \n 4. Collaborates with investigators to evaluate patient eligibility for the specific study. \n 5. Prepares for and oversees the safe conduct of study treatment visits per protocol. \n 6. Provides patients with a thorough explanation of a trial prior to obtaining Informed Consent and as part of the ongoing Informed Consent process, in collaboration with the treating physician and provides patient education on an ongoing basis throughout the patient’s course on trial. \n 7. Responsible for good quality source documentation related to research visits, Adverse Events and Concomitant Medications in compliance with CTO policies and standard operating procedures. \n 8. Supports and documents the Informed Consent process with non-English speaking individuals per institutional and external regulatory bodies policies and procedures. \n 9. Collaborates with the CRC(s) in establishing the feasibility, or lack thereof, on protocol implementation based on knowledge of institutional capabilities and limitations, therapy and population of interest; identifies potential feasibility barriers and communicates them to management promptly. Participates in the Feasibility meeting discussion, and provides adequate explanation regarding clinically-related obstacles and potentially relevant solutions in collaboration with nursing and program management. \n 10. Creates, reviews and approves protocol tracking forms prior to study activation ensuring a double-check process of review within each assigned DMG for each unique protocol and protocol amendment. \n 11. Learns to develop and independently conduct outpatient and inpatient infusion nursing in-services for all approved protocols within the DMG and on ongoing basis as needed. \n 12. Supports the safe conduct of elective inpatient admissions for applicable clinical trials in collaboration with the study team, treating investigator and/or PI and management. \n 13. Provides cross-coverage for other DMGs as needed. \n 14. Responds promptly to queries requiring clinical input or changes to research nurse generated electronic documentation. \n 15. Provides timely follow-up to all clinical patient inquiries/concerns. Provides referral, follow up, and or medication management on as-needed basis. Triages research related patient communication in a timely manner and under the direction of the treating investigator. Collaborates with other NYU and PCC departments to resolve patient-related inquiries/concerns. \n 16. Maintains fluency in disease-specific terminology. Broad understanding of disease(s). Fluency in standard of care treatment modalities; keeping up to date with changes to standard of care treatment modalities for specific disease(s) within each DMG. Provides timely updates to all of CTO team members regarding changes in standard of care treatment modalities. \n 17. Provides clinical education to patients on ongoing basis, including but not limited to the following areas: understanding the disease process, understanding the protocol-specified treatment, understanding potential side effects, providing education regarding side effects management, providing education regarding laboratory abnormalities, interpreting and providing education related to scan results. Educates patients on the ongoing nature of the Informed Consent process. \n 18. Reviews the Beacon Build Template in collaboration with the Physician Investigator for all trial patients enrolled onto clinical trials within the assigned or covering DMG. Ensures treatment plan is correctly built into Beacon Build Template and communicates promptly with the Investigational Pharmacy team to ensure timely completion. \n 19. Oversees the clinical coordination of patient schedules ensuring overall adherence to protocol defined criteria. \n 20. Provides guidance, training and education to Associate CRCs, CRCs, and Sr. CRCs. \n 21. Ensure Serious Adverse Events and other reportable information is reported as per regulatory requirements and protocol, institutional and regulatory timeframes. Completes documentation related to Serious Adverse Events in required timeframe, for internal and external review. Provides follow up information, when clinically available, to Serious Adverse Event or Medical Event/Reportable New Information submissions. \n 22. Maintains knowledge of current SOC and protocol-specific side effect management guidelines, including but not limited to: chemotherapy/immunotherapy guidelines and infusion reaction guidelines. \n 23. Performs medication review, education, and reconciliation. Investigational medication handling: verification of drug, doses taken, diary review, reconciling discrepancies, education/re-education and proper return of unused drug. \n 24. Demonstrates regular attendance and maintains a record of attends for unit-based and department staff meetings and educational sessions. \n 25. Achieves and maintains the requirements of the oncology clinical research nurse ladder demonstrating ongoing professional growth. \n 26. Additional responsibilities as needed including but not limited to: supports the development of SOP’s, policy changes, education sessions, quality improvement projects. \n 27. Is flexible to support clinical care needs as the assigned DMG and day off are based on CTO, PCC clinical care needs. \n 28. Performs other duties as assigned. \n\n\n Minimum Qualifications: \n \n To qualify you must have a BSN. New York RN Licensure and BLS. Maintenance of Chemotherapy/Immunotherapy certification through ONS required within the first year of the role. Minimum of 1+ years nursing experience in oncology research nursing or oncology nursing with qualifying experience determined at the discretion of the Director, Clinical Operations. Computer literacy including word processing, spreadsheet and database management skills. Excellent analytical, interpersonal, writing and verbal communication skills. The ability to manage priorities and deadlines and maintain service level expectations for tasks. Adaptability, independently completes tasks and works within deadlines and collaborate effectively as part of a team. Commitment to team problem-solving approach using a research and patient-focused model. Ability to multi-task and prioritize in a fast-paced work environment. Organizational skills both to function independently and a s a member of a professional team. Ability to work with diverse groups of people. Required Licenses: Registered Nurse License-NYS \n Preferred Qualifications: \n \n OCN certification preferred. CCRP, CCRC and/or CRN-BC certifications preferred. Experience with EPIC electronic health record preferred. \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. \n NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. \n View Know Your Rights: Workplace discrimination is illegal. \n NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $126,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. \n To view the Pay Transparency Notice, please click here \n

\n NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram. \n Position Summary: \n We have an exciting opportunity to join our team as a Psychiatric Technician Night Shift. \n In this role, the successful candidate Provides direct patient observation and support within the Behavioral Health setting to promote patient safety and a therapeutic environment. Monitors and reports changes in patient behavior and condition to nursing staff, assists with safety interventions, contraband searches, patient transport, and one-to-one observation, while maintaining patient confidentiality, dignity, and compliance with departmental policies and documentation requirements. \n Job Responsibilities: \n \n • Ability to identify notable behavior of patients and their families and communicate observations to RN in charge of patient.\n, • Regularly able to recognize physical or psychological changes in patients condition during 1:1 observation and communicate it to the appropriate channels.\n, • Demonstrates how to apply restraints appropriately on an annual basis.\n, • Demonstrates thorough knowledge of hospital policies and standards regarding restraint and seclusion and 1:1 observation on an annual basis.\n, • Ability to recognize verbal/non-verbal communication problems of patients and their families on consistent basis.\n, • Ensures patient confidentiality is adhered to according to NYS and Federal guidelines\n, • Ability to make regular rounds of patients assigned to him/her and recognize change in patients status and report appropriate information to the nurse in charge of patient consistently.\n, • Ability to provide information regarding patient behavior and patient interactions to the RN to be utilized in the development of an individual master treatment plan regularly.\n, • Participation in providing a safe environment for patients and others at all times, including, but not limited to, visitor screening during visiting hours.\n, • Under the direction of the nursing staff, set limits and restrictions in a considerate and humane manner.\n, • Ability to protect patients privacy, confidentiality and rights on daily basis.\n, • Participation in evaluation of the therapeutic environment and report non-therapeutic components to RN as needed.\n, • Ability to complete various errands as requested; such as transporting patients, contraband search, retrieving and delivering supplies, specimens, instruments, test results, etc., when necessary.\n, • Ability to perform 1:1 within the Behavioral Health Department as needed.\n, • Receive report from RN and verify observational status\n, • Demonstrate location of duress buttons, restraints, and security phone numbers as needed.\n, • Completes thorough contraband search of patients belongings upon admission according to departmental policy and procedure, and communicates pertinent information to RN and MD.\n, • Meets Expected Documentation Requirements\n, • Documents appropriately for 1:1 and close frequent observation patients.\n, • Documents appropriately for Q15 checks (Brooklyn/LICH) or Q30 checks (Manhattan).\n, • Documents patients belongings in EPIC according to hospital policy.\n, • Documents appropriately relative to patient restraints as required by RN.\n, • Makes Adequate Contribution to Overall functioning of the Department\n, • Brings patient to floor and stays with patient until they are turned over to a Nurse or Mental Health Assistant to be interviewed or have body check observation.\n, • Helps serve meals and assists in Dining Room as needed.\n, • Demonstrates willingness to help with Activities of Daily Living and understands some people have to be helped in bathing.\n, • Consistently monitors showers of patients and assists patients as needed.\n, • Consistently helps patients that are discharged such as packing their belongings.\n, • Assists taking patients out when transportation arrives on a regular basis.\n, • Assists patients with laundry daily as needed.\n, • Provides 1:1 on assigned unit.\n, • Ability to work as part of a psychiatric team on consistent basis.\n \n Minimum Qualifications: \n To qualify you must have a High School diploma or comparable education equivalent. Ability to work effectively with Behavioral Health patients. Knowledge of non-violent crisis intervention technique/de-escalation training. AHA Heartsaver or AHA BLS Certification. \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n Occasionally lift/carry up to 25 lbs. Occasionally push/pull up to 75 lbs. Frequently bend, squat, kneel and occasionally reach above shoulders. \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. \n At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. \n NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. \n View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,581.57 - $54,581.57 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. \n To view the Pay Transparency Notice, please click here \n\n

Job Description & Requirements Urology Physician StartDate: ASAP Pay Rate: $700000.00 - $700000.00 The Mount Sinai Health System has partnered with AMN Healthcare to locate a full-time Urologist to join its growing urology program on beautiful Long Island!Immediately benefit from their large employed referral base while aligning with a system known nationally for the quality of their physicians. Opportunity Highlights Enjoy a desirable quality of life, practice out of just one hospital Rapidly grow your practice thanks to their large referral base which includes every specialty Only twodays of call per month, including weekends Physicians will provide general Urological services including office based procedures Plenty of access to da Vinci robots, but skillset is not required No teaching, research, or administrative responsibilities required Your office will be located in this brand-new 80,000 square-foot ambulatory facility complete with MAs, RNs, PAs, urodynamics, EPIC EMR, full-service on-site imaging center with brand new Siemens MRI and PET CT, ultrasound, and on-site lab Enjoy new Olympus Cystoscopes, your own ultrasound machine, equipment to do fusion prostate biopsies Every subspecialist imaginable is just a phone call away for consult asMount Sinai is New Yorks largest integrated delivery system This programis at the forefront of diagnosis and treatment for urinary tract, prostate disorders, kidney stones and cancer, bladder cancer, erectile dysfunction, infertility, and many other urologic conditions Highly competitive base compensation with an income potential whichexceedsthe MGMA 90th percentile Located along the beautiful New England coast, this inviting community offers an unparalleled quality of life. Just 40 minutes from Manhattan, youll have access to all you could possibly need, including: Community Highlights Beautiful homes in family-friendly neighborhoods Some of the top schools in the state Endless opportunities to explore the outdoorsenjoy hiking, biking, boating, beach activities, golfing on pristine courses, fishing, and much more Stunning beaches, state parks, and trails Facility Location From Times Square to Greenwich Village to the Upper East Side, the city that never sleeps is the top destination for healthcare professionals in search of non-stop action and rewarding assignments in the heart of the city. Whether strolling through Central Park, shopping on Fifth Avenue or watching a Broadway show, New York City offers unforgettable sights, sounds and experiences at every turn! If you want to enjoy a more relaxed pace, you can take an assignment on Long Island. Rich in history, graced with sweeping sandy beaches and natural beauty, yet within easy commute of the bright lights and big action of New York City, Long Island beckons with its rugged coastline, forests, historic sites and charming seaside villages. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Urology, Urologist, Urology Doctor, Urology Physician, Physician Urology, Doctor Urology,

\n NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram. \n Position Summary: \n We have an exciting opportunity to join our team as a Psychiatric Technician - Day Shift. \n In this role, the successful candidate Provides direct patient observation and support within the Behavioral Health setting to promote patient safety and a therapeutic environment. Monitors and reports changes in patient behavior and condition to nursing staff, assists with safety interventions, contraband searches, patient transport, and one-to-one observation, while maintaining patient confidentiality, dignity, and compliance with departmental policies and documentation requirements. \n Job Responsibilities: \n \n • Ability to identify notable behavior of patients and their families and communicate observations to RN in charge of patient.\n, • Regularly able to recognize physical or psychological changes in patients condition during 1:1 observation and communicate it to the appropriate channels.\n, • Demonstrates how to apply restraints appropriately on an annual basis.\n, • Demonstrates thorough knowledge of hospital policies and standards regarding restraint and seclusion and 1:1 observation on an annual basis.\n, • Ability to recognize verbal/non-verbal communication problems of patients and their families on consistent basis.\n, • Ensures patient confidentiality is adhered to according to NYS and Federal guidelines\n, • Ability to make regular rounds of patients assigned to him/her and recognize change in patients status and report appropriate information to the nurse in charge of patient consistently.\n, • Ability to provide information regarding patient behavior and patient interactions to the RN to be utilized in the development of an individual master treatment plan regularly.\n, • Participation in providing a safe environment for patients and others at all times, including, but not limited to, visitor screening during visiting hours.\n, • Under the direction of the nursing staff, set limits and restrictions in a considerate and humane manner.\n, • Ability to protect patients privacy, confidentiality and rights on daily basis.\n, • Participation in evaluation of the therapeutic environment and report non-therapeutic components to RN as needed.\n, • Ability to complete various errands as requested; such as transporting patients, contraband search, retrieving and delivering supplies, specimens, instruments, test results, etc., when necessary.\n, • Ability to perform 1:1 within the Behavioral Health Department as needed.\n, • Receive report from RN and verify observational status\n, • Demonstrate location of duress buttons, restraints, and security phone numbers as needed.\n, • Completes thorough contraband search of patients belongings upon admission according to departmental policy and procedure, and communicates pertinent information to RN and MD.\n, • Meets Expected Documentation Requirements\n, • Documents appropriately for 1:1 and close frequent observation patients.\n, • Documents appropriately for Q15 checks (Brooklyn/LICH) or Q30 checks (Manhattan).\n, • Documents patients belongings in EPIC according to hospital policy.\n, • Documents appropriately relative to patient restraints as required by RN.\n, • Makes Adequate Contribution to Overall functioning of the Department\n, • Brings patient to floor and stays with patient until they are turned over to a Nurse or Mental Health Assistant to be interviewed or have body check observation.\n, • Helps serve meals and assists in Dining Room as needed.\n, • Demonstrates willingness to help with Activities of Daily Living and understands some people have to be helped in bathing.\n, • Consistently monitors showers of patients and assists patients as needed.\n, • Consistently helps patients that are discharged such as packing their belongings.\n, • Assists taking patients out when transportation arrives on a regular basis.\n, • Assists patients with laundry daily as needed.\n, • Provides 1:1 on assigned unit.\n, • Ability to work as part of a psychiatric team on consistent basis.\n \n Minimum Qualifications: \n To qualify you must have a High School diploma or comparable education equivalent. Ability to work effectively with Behavioral Health patients. Knowledge of non-violent crisis intervention technique/de-escalation training. AHA Heartsaver or AHA BLS Certification. \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n Occasionally lift/carry up to 25 lbs. Occasionally push/pull up to 75 lbs. Frequently bend, squat, kneel and occasionally reach above shoulders. \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. \n At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. \n NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. \n View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,581.57 - $54,581.57 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. \n To view the Pay Transparency Notice, please click here \n\n

Director of Practice Analytics | NYC A leading community health organization seeking a Director of Practice Analytics to help clinical and operational leaders make smarter, data-driven decisions across its health centers. This is NOT a traditional reporting role. The ideal candidate combines strong ambulatory practice operations/practice management experience with hands-on analytical expertise and knows how to turn data into meaningful operational improvements. What You'll Do • Analyze clinical, operational, and financial data to identify trends, opportunities, and areas that aren't working, • Partner with medical and administrative leadership to improve access, scheduling, patient flow, provider productivity, staffing, and practice efficiency, • Develop and oversee dashboards, KPIs, forecasts, and performance reporting, • Analyze provider productivity, panel management, no-shows, care gaps, payer mix, coding, denials, and other key metrics, • Translate complex data into clear, actionable recommendations for clinical and executive leadership, • Help leaders understand what is happening, why it's happening, and what they should do next, • Support quality, population health, value-based care, and regulatory reporting, • Partner with Finance, Revenue Cycle, Quality, IT, and clinical leadership on performance improvement initiatives, • Lead and develop analytics/program teams while serving as a trusted strategic partner to senior leadership What We're Looking For ✔️ 7+ years of progressive experience in ambulatory healthcare operations, practice management, healthcare analytics, or a combination ✔️ Meaningful experience supporting or managing multisite ambulatory practices ✔️ Strong understanding of the operational realities behind healthcare metrics ✔️ EPIC experience and knowledge of practice management/EHR data ✔️ Advanced Excel skills ✔️ Experience with Power BI, Tableau, or another analytics/visualization platform ✔️ Ability to work with SQL or effectively partner with technical teams ✔️ Strong understanding of clinical, operational, and financial healthcare data ✔️ Excellent communication skills — able to explain analytics to both technical and non-technical audiences ✔️ At least 5 years of people, program, or cross-functional leadership experience

\n NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram. \n Position Summary: \n We have an exciting opportunity to join our team as a Building Services Supervisor. \n In this role, the successful candidate Responsible for providing front line supervision to Building Services and Patient Transport and ensures that all of the employees demonstrate competency in understanding and the use of all equipment and supplies utilized throughout their shift. Ensures a clean and sanitary environment in all areas of responsibility throughout the Medical Center. Provides guidance and direction to all lines of Building Services i.e. Patient Transport, and Housekeeping, Provides feedback and /or documentation to mangers. Responsible for monitoring Epic as it pertains to Building Services and Patient Transport operations and ensures appropriate resources are allocated so that tasks, i.e., bed/discharge cleaning, in-between case cleaning and Patient Transport trips can be completed as needed. \n Job Responsibilities: \n \n • Demonstrates knowledge of the organizations service standards and incorporates them into the performance of duties.\n, • Performs other duties as assigned\n, • Maintains professional affiliations, attends as approved assigned; outside training, conference, seminars that are applicable to the job responsibilities\n, • Participates in the organization and departmental trainings and implementation and monitoring of new programs\n, • Monitors and allocates the necessary resources as it pertains to all Epic related programs i.e. discharge/transfer bed cleaning, Patient Transport trips, and OR in between case cleaning.\n, • Attends and represents the Building Services and Patient Transport Department at meetings as assigned.\n, • Follows proper standard precaution procedures and hand washing protocol as per Departmental policies and procedures.\n, • Maintains safety and sanitary standards following infection control protocols in areas of responsibility, covering each assigned area to observe all service line functions with Building Services Department i.e., Patient Transport , Housekeeping to determine compliance with instructions and quality of work. Inspects each area of responsibility to ensure that all safety, health, and sanitation regulations are met in accordance with Federal, City, and State regulations. Ensures that staff follow proper policies and protocol as written in departmental policies and procedures manual.\n, • Prepares daily reports and informs his or her Supervisor of concerns impacting the quality and safety of the operations. Reports daily activities and incidents for all employees under his/her supervision. Composes related and required in a neat and well written manner utilizing department forms whenever applicable.\n, • Participates in cost control activities by seeking the most effective method of delivering services and maintains awareness of the cost impact of decisions and actions. Evaluates practices and identifies areas of excessive supply usage and misuse of equipment which could lead to high costs. Arrange work to reduce or avoid overtime. Uses supplies efficiently. Uses equipment efficiently and ensures that equipment is in good working condition, cleaned and stored in assigned area upon completion of duties.\n, • Participates in developing, planning and implementing new programs, including the development of related procedures /processes. Communicates the need for new policies and procedures to their senior leadership in a timely manner. Submits reports/plans, which are requested by Supervisors, on time. Develops short and long range plans for the accomplishment of goals; addresses all contingencies in a plan, communicates the reason for a delay in accomplishing a plan to their Supervisor within a reasonable time. Utilizes audit result, quality assurance reports and accident reports to improve the quality of service.\n, • Develops and encourages a program of staff development. Plans the training of staff and development in advance of implementation. Trains staff members effectively and maintains detailed records of performance and training status. Ensures that policies and procedures are followed and that staff awareness to said policies are understood and being implemented.\n, • Evaluates and documents staff performance, records, and reports personnel absences, and performs personnel counseling. Recognizes the need to counsel subordinates and performs counseling in a timely fashion. Explains to the employee clearly what his/her responsibilities are and standards of performance. Offers guidance for improving performance to the employee. Issues corrective action, when necessary, in accordance Human Resources policies and procedures and the collective Bargaining Agreement. Brings to the employees attention areas of performance improvement as soon as they are recognized with a plan of action and a time frame for correction. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures.\n, • Establishes daily assignment schedules for all employees under his/her supervision and monitors their work. Defines the expected outcome and time of completion of daily duties to the employees. Cleary communicates the objective of the assignment to the employee. Institutes appropriate follow-up with the employee to ensure that the desired outcome is reached. Assigns work in order to accomplish goals in a timely fashion and makes allowances for individual initiative. Solicits feedback from the employee to ensure the employment is understood. Allocates resources appropriately so that the task can be accomplished. Informs the employees of their assignment upon reporting to work or in advance. Conducts patient interviews to ascertain quality of service.\n \n Minimum Qualifications: \n To qualify you must have a Bachelor's Degree in Management or related field, or the equivalent combination of education and experience. \n Preferred Qualifications: \n 2 years of experience in related field \n Experience with Data Analysis \n Qualified candidates must be able to effectively communicate with all levels of the organization. \n NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. \n At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. \n NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. \n View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $78,132.60 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. \n To view the Pay Transparency Notice, please click here \n\n

Job Description Epic TDR (Technical Dress Rehearsal) AnalystPosition Overview Our healthcare client is seeking an experienced Epic TDR Analyst to support a large-scale Epic implementation and deployment initiative. This role will serve as a key liaison between Epic application teams, infrastructure teams, deployment resources, operational stakeholders, and project leadership to ensure technical readiness for implementation activities. The ideal candidate will possess an active Epic certification, strong knowledge of Epic workstation and printer workflows, experience supporting deployments and go-live activities, and exceptional organizational and communication skills. This position requires an individual who can coordinate across multiple workstreams, drive issue resolution, and ensure successful execution of Technical Dress Rehearsals (TDRs) and deployment readiness activities. Candidates must reside in the New York City metropolitan area and be comfortable supporting onsite activities as needed. Key Responsibilities • Lead and coordinate Technical Dress Rehearsal (TDR) planning, execution, issue tracking, and readiness activities., • Conduct workflow and future-state design sessions with operational leaders, clinical teams, and technical stakeholders to identify workstation, hardware, and printing requirements., • Gather, analyze, and document deployment-related requirements, translating business needs into actionable technical deliverables., • Design, build, and maintain Epic workstation configurations and printer mappings., • Partner with Epic application teams, desktop support, infrastructure, networking, and deployment teams to ensure successful preparation for implementation milestones., • Develop TDR test plans, testing scenarios, readiness checklists, and technical documentation., • Track testing progress, document risks and issues, and coordinate resolution efforts across multiple teams., • Provide regular status updates and readiness reporting to project leadership and executive stakeholders., • Facilitate meetings, manage follow-up activities, and ensure accountability across participating teams., • Support go-live planning, command center activities, deployment efforts, and end-user readiness initiatives., • Assist with process improvement efforts to enhance deployment, testing, and implementation efficiency., • Maintain Epic certification requirements in accordance with Epic standards.Required Qualifications, • Active Epic Certification in any Epic application/module., • 3+ years of Epic analyst experience within a healthcare environment., • Experience supporting Epic implementations, go-lives, optimization efforts, or large-scale deployment initiatives., • Strong understanding of Epic workstation configurations, printer mapping, hardware deployment processes, and end-user workflows., • Experience creating and executing testing plans, readiness assessments, and technical documentation., • Proven ability to coordinate cross-functional teams and manage multiple priorities simultaneously., • Strong analytical, organizational, and problem-solving skills., • Excellent written, verbal, and presentation communication skills., • Ability to communicate technical concepts effectively to both technical and non-technical audiences., • Must be local to the NYC metro area., • Must be willing and able to work onsite as required and report to the office within 48 hours when needed.Preferred Qualifications, • Experience supporting Epic implementation go-lives within acute care, ambulatory, or specialty care environments., • Participation in one or more full-cycle Epic implementations. eClinical, healthcare operations, or healthcare IT • Experience working within large health systems or complex multi-site healthcare organizations., • Familiarity with deployment planning, device management, workstation standardization, and printer management processes.Ideal Candidate Profile The successful candidate will be highly organized, detail-oriented, and thrive in a fast-paced implementation environment. They will possess the ability to coordinate across multiple teams, proactively identify risks, drive issue resolution, and ensure deployment and testing activities are successfully completed ahead of critical project milestones and go-live events. Must-Have Qualifications ✅ Active Epic Certification (any Epic module) ✅ Epic implementation and/or go-live experience ✅ TDR, testing, deployment, or readiness experience ✅ Experience with printer mapping and workstation workflows ✅ Local to the NYC metropolitan area ✅ Comfortable with onsite requirements ✅ Strong communication and stakeholder management skills Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $85.00 - $95.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Sep 8, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Job Title: EPIC Outpatient - Ambulatory EHR/EpicCare Link Analyst Location: Remote Duration: 4 months + potential to extend Pay Range: $73-80 W2 About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a EPIC Outpatient - Ambulatory EHR/EpicCare Link Analyst to join our dynamic team. The ideal candidate will have strong experience in EpicCare Ambulatory and EpicCare Link build, testing, and support and a proven ability to translate clinical needs into scalable configurations, resolve tickets promptly, and optimize outpatient workflows. Responsibilities: • Design, build, test, and support EpicCare Ambulatory applications and EpicCare Link for community provider access., • Translate outpatient clinical and operational requirements into system configurations and workflows., • Troubleshoot incidents and defects, perform root cause analysis, and implement sustainable fixes., • Proactively manage ServiceNow tickets from intake through closure with clear documentation., • Collaborate with physicians, clinical staff, and IT teams to optimize ambulatory workflows and user experience., • Support Go-Live activities on-site from 11/7 to 11/20, including 10-hour shifts and coordination center coverage. Required Skills & Qualifications: • Epic certifications: Outpatient Ambulatory and EpicCare Link., • Hands-on experience designing, building, and testing EpicCare Ambulatory and Link components., • Proficiency with ServiceNow for incident, request, and change management., • Strong communication skills with ability to partner with clinical stakeholders., • Ownership mindset with a record of picking up and closing tickets without assignment. Preferred Skills: • Experience supporting ambulatory Go-Lives and command center operations., • Background in outpatient clinical workflows, provider onboarding, and external access management. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: • Competitive compensation and benefits., • Opportunities for growth with global clients., • A supportive, inclusive culture that values innovation and people., • Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job Description Job Summary: The Risk Management and Compliance Coordinator will ensure that Saint James Health operates in accordance with federal, state, and local regulations. This role will involve overseeing federal grant compliance, ambulatory care licensing compliance, Federal Tort Claims Act (FTCA) compliance, and maintaining board minutes for monthly meetings. The ideal candidate will have at least three years of compliance experience in a hospital or Federally Qualified Health Center (FQHC).Key Responsibilities:Federal Grant Compliance:Monitor and ensure compliance with all federal grant requirements.Prepare and submit required reports and documentation to federal agencies.Conduct regular internal audits to ensure adherence to grant conditions.Collaborate with the finance department to ensure accurate financial reporting and compliance.Ambulatory Care Licensing Compliance:Ensure the facility and all its operations comply with ambulatory care licensing regulations.Maintain up-to-date knowledge of state and federal licensing requirements.Prepare for and coordinate inspections and audits by regulatory bodies.Address any compliance issues identified during inspections and audits.Board Meeting Coordination:Schedule and organize monthly board meetings.Prepare and distribute agendas, meeting materials, and notices.Record, transcribe, and maintain accurate minutes of board meetings.Ensure compliance with all board governance requirements and bylaws.Federal Tort Claims Act (FTCA) Compliance:Ensure compliance with FTCA requirements for liability coverage.Prepare and submit FTCA-related documentation and reports.Conduct risk assessments and implement risk management strategies to minimize liability.Provide training and education to staff on FTCA requirements and compliance.General Compliance Duties:Develop and implement compliance policies and procedures.Conduct compliance training sessions for staff.Investigate and resolve compliance issues and complaints.Maintain detailed records of compliance activities and prepare regular reports for senior management.Stay current with changes in healthcare laws and regulations and adjust compliance programs accordingly.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without noticeQualifications:Bachelor's degree in healthcare administration, business administration, or a related fieldMinimum of three years of compliance experience in a hospital or Federally Qualified Health Center (FQHC).Thorough knowledge of federal grant compliance, ambulatory care licensing regulations, and FTCA requirements.Strong organizational and communication skills.Ability to work independently and manage multiple tasks simultaneously.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and compliance management software.Preferred Skills:Experience with electronic health records (EHR) systems, EPIC experience Preferred Familiarity with the Health Resources and Services Administration (HRSA) guidelines.Working Conditions:Full-time position based in Newark, NJ.Occasional travel may be required for training and conferences.Must be able to work flexible hours to attend monthly board meetings.Must be available one evening a month for Saint James Health board meetingSaint James Health is an equal opportunity employer and encourages diversity in the workplace.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. Position Summary: We have an exciting opportunity to join our team as a Senior Manager, Procedure Scheduling. In this role, the successful candidate is responsible for overseeing one or more teams of schedulers, and for leading projects related to procedure and case scheduling across designated specialties, or ambulatory settings. This role is accountable for ensuring scheduling workflows are efficient, accurate, and align with Faculty Group Practice (FGP) objectives. The Senior Manager ensures patient access to care through timely scheduling, promotes excellent customer service with patients, and internal stakeholders. The Senior Manager works collaboratively with the Faculty Group Practice, and all stakeholders to improve performance, optimize resources, and support consistent scheduling operations. Job Responsibilities: • Develops relationships and works in partnership with key FGP stakeholders to standardize FGP procedure scheduling by specialty, location or other., • Manages institutional procedure scheduling initiatives from a quality, training, and staffing perspective., • Manages and reviews the teams workload, productivity, timeliness of outreach to patients who need procedures and provides feedback to physician lead when changes to the physician workflow are required., • Ensures workflows, for example, adding on urgent cases, reflect input from physician lead(s) and peri-op. Identifies improvements that can be made to workflows, as well as operational inefficiencies; recommends solutions, and may lead implementation., • Tracks all relevant metrics to see that procedures/cases are scheduled timely in Epic, in accordance with departmental requirements, provider availability, and resource capacity., • Works to prevent and reduce patient cancellations by making sure pre-procedure workflows are in place, including timely insurance authorization, med clearance, and other as defined., • Collaborates with the FGP, physician practices, patient access centers, procedural areas, CBO, and MCIT to align scheduling processes and operational needs., • Monitors and manages productivity data, call volume and handling data, service level performance and other key call queue and performance measures, to plan and manage staffing needs., • Supervises staff, including hiring, onboarding, training, coaching, and performance management. Makes sure the team is educated and trained on specialties and procedures expected to schedule. Creates training materials as needed., • Supports optimization of provider templates, ensuring procedural space is used efficiently., • Ensures compliance with organizational policies, scheduling protocols, and documentation standards., • Oversees and manages procedure scheduling teams ensuring that procedures are scheduled efficiently, and that our patients receive the best patient experience and timely access to care., • Performs other duties as assigned. Minimum Qualifications: To qualify you must have a Bachelor's degree plus 7 years minimum experience, or an equivalent combination of education and experience in health care operations. Must have the ability to manage and grow a team to support the organization's goal of improving patient access. Excellent interpersonal, analytical and problem-solving skills. Strong customer service orientation, written and verbal communication skills. Needs to be able to see the bigger picture and come up with recommendations and plans for accomplishing goals. Preferred Qualifications: Experience scheduling surgeries and cases in Epic. General knowledge of insurance coverage, and authorization workflows. Supervision experience preferred of 10+ people. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $175,076.17 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Intellect Resources is seeking an Applications Informaticist (AI) to support and optimize clinical and operational technology systems, including Epic EHR and other key platforms. This role is critical to ensuring systems are efficient, integrated into workflows, and aligned with our mission to deliver high-quality, inclusive care. The Applications Informaticist collaborates across departments to analyze workflows, enhance system performance, and improve the end-user experience. This highly collaborative role partners with internal teams, vendors, and leadership to drive continuous improvement. Key Responsibilities: • Analyze workflows and business processes to identify inefficiencies and recommend system-driven solutions, • Act as a liaison between end users, Technology teams, and vendors to support application performance and enhancements, • Provide technical support for Epic and other clinical, operational, and administrative systems, including troubleshooting and issue resolution, • Configure, maintain, and optimize applications to align with clinical and operational workflows, • Monitor system performance, data integrity, and compliance with HIPAA and organizational standards, • Support system upgrades, implementations, and continuous improvement initiatives, • Develop reports and dashboards to drive insights, decision-making, and performance tracking, • Deliver end-user training and create clear documentation to promote adoption and best practices, • Collaborate cross-functionally to prioritize enhancements and improve the overall user experience Key Qualifications: • Bachelor's degree required, • 5+ years of experience in a hospital, clinic, or healthcare IT/HIT environment, • Strong understanding of clinical, operational, and revenue cycle workflows, with a focus on optimization, • 5+ years of experience working with Epic or a similar electronic health record system, • Revenue cycle experience preferred, • Epic Ambulatory certification or credentialing required, • Demonstrated ability to map business processes, perform gap analyses, and document, develop, and test system requirements, • Proven experience leading complex data management and analysis initiatives in cross-functional environments, • Experience with SQL, Crystal Reports, and Tableau preferred, • Strong customer service and communication skills, with the ability to translate technical concepts for diverse audiences, • Proficiency with healthcare and enterprise applications, including EHR systems and supporting databases, • Strong analytical skills with attention to detail; ability to identify trends and opportunities for system improvement, • Experience collaborating with clinical, operational, and IT teams, • Advanced computer proficiency, including familiarity with database systems, Microsoft Project, and Microsoft Office Suite; experience with EMR systems preferred, • Excellent written and verbal communication skills, with the ability to effectively engage both technical and non-technical stakeholders, • Demonstrated ability to build rapport and work effectively across diverse teams

Photon gives patients ownership of prescriptions. Our platform enables clinicians to send prescriptions to patients via text, which saves them time by allowing their patients to shop between pharmacies. The vision is to help consumers save money by increasing transparency. We recently secured $16M in funding during our Series A round to accelerate growth and expand our impact. We're looking for a seasoned health system seller - someone who has spent years navigating the complexity of hospital and integrated delivery network sales and knows that winning in this segment requires patience, precision, and genuine expertise. You understand how health systems evaluate technology, who the real decision-makers are, how IT governance works alongside clinical and operational leadership, and what it takes to close an enterprise deal with a 6-12 month cycle. You know that the stakeholder map spans pharmacy, clinical informatics, IT, and ambulatory clinical leaders, and that winning requires threading all of them. This is a full-cycle role. You'll source your own pipeline, manage long and complex stakeholder maps, and carry deals from cold outreach to signed contract. The long sales cycles don't phase you because you are inherently self-motivated and deeply believe in your ability to achieve what others deem improbable. You're comfortable in ambiguity, motivated by building something from scratch, and energized by the idea that what you close today directly shapes the company's trajectory. We'll teach you Photon's product and value proposition, but you know how to sell to health systems better than we do. Epic fluency and experience selling into Epic-based environments is essential. You'll report to the Head of Sales and work as part of a small, high-trust commercial team where everyone is expected to run their book of business like a pro. • Close deals while owning the full sales cycle for Epic-based health systems, from target identification and cold outreach through business case development, technical scoping, procurement, contract negotiation, signature, and go-live, • Self-generate and manage your own pipeline while running a disciplined outbound motion alongside relationship-driven sourcing, • Navigate complex stakeholder environments spanning pharmacy leadership, clinical informatics, IT, ambulatory clinical leaders, and C-suite sponsors while building multi-threaded relationships that keep deals moving across a long sales cycle, • Speak the language of our buyers while demonstrating tech literacy in conversations about pharmacy economics, Epic integration, and the workflow and patient experience implications of modernizing prescription networks - you will have technical resources to support deep dives, • Maintain CRM hygiene and accurate forecasting so the business can plan around your pipeline and board-level commitments reflect reality, • Feed intelligence back to the team by relaying what you learn about competitive dynamics, procurement patterns, and buyer priorities to sharpen positioning and product strategy, • 5+ years of full-cycle enterprise sales experience selling directly into hospitals and integrated delivery networks (IDNs), • Demonstrated success closing complex, multi-stakeholder deals with 6–12 month sales cycles, • Deep familiarity with Epic and comfortable in conversations about Epic integrations, app ecosystem, and clinical workflow implications, • Experience navigating health system governance structures including IT steering committees, clinical informatics, ambulatory clinical leadership, and C-suite decision-making, • Proven ability to self-generate pipeline without SDR support, • Based in or willing to relocate to the NYC metro area; able to work from our Williamsburg office 3+ days per week; remote considered for exceptional candidates, • Willingness to travel regularly for customer site visits and industry conferences, • Experience selling prescribing, pharmacy technology, clinical decision support, or healthcare interoperability solutions, • Existing relationships with pharmacy leadership, clinical informatics, ambulatory clinical leaders, or executives at health systems, • Experience displacing a deeply embedded incumbent or legacy vendor in a regulated clinical environment - you understand how to make the case for change when switching costs are real, • Experience working in an early-stage company where you've helped improve an initial sales process and playbook, not just execute within one Photon is building the modern prescription network and health systems are a critical part of that vision. You'll be working at the intersection of clinical workflow, pharmacy strategy, and healthcare infrastructure at a company that has already demonstrated traction with health system customers. This is a rare opportunity to own a segment, build relationships that last decades, and be part of a team that genuinely believes the status quo in prescription technology is broken and knows how to fix it. Be a Pizza Rat – We're ambitious subway dwellers. It's our slice and we're not letting go. Make Rice – We don't prepare fish until we've mastered rice. Quality is in details. Put it in Orbit – We know success happens well after lift-off. The rocket isn't our mission. Seek Buried Treasure – We're digging in unexpected places. Our adventure has meaning. Grow in Darkness – We're thriving amidst forest decay. Our day in the sun will come. The estimated base salary for this role is $150,000 – $175,000 USD annually, with OTE of $300,000 — $350,000 USD annually. Actual compensation will depend on skills, qualifications, and experience, and includes an uncapped commission structure, equity, and benefits. At our stage, we place significant value on equity as part of total compensation.

The Director of Compliance is a leadership role within the Compliance Department responsible for overseeing and advancing the organization's professional fee compliance, billing integrity, and regulatory adherence programs. This position directs a broad and comprehensive academic medical center compliance program, ensuring compliance with CMS regulations, federal and state laws, and applicable coding guidelines. The Director contributes to the success of CUIMC's mission provides strategic direction and operational leadership for a team of compliance professionals, supports provider education and dispute resolution, and partners closely with Revenue Cycle, Clinical Departments, Legal, and Leadership to mitigate risk and promote compliant billing practices across a large academic medical center. Responsibilities • Support the Chief Compliance Officer in advancing CUIMC's Compliance Program., • Monitor the Compliance Program, including reporting metrics, and develop regular reporting materials for the Clinical Compliance Committee and Board., • Represent Compliance on University committees including the Ambulatory Care Network, Tripartite Compliance Committee, and others., • Lead and develop a team of compliance professionals (auditors, analysts, educators), setting priorities aligned with organizational risk, • Oversee audit program design and execution, including statistically valid sampling, targeted audits, and corrective action plans., • Serve as the final decision-maker on complex coding, billing, and documentation issues, including interpretation of CMS regulations, NCCI edits, LCDs/NCDs, CPT/AMA guidelines, and payer policies., • Provide authoritative guidance on professional fee billing, including global surgical package rules, modifier usage, incident-to services, split/shared services, and emerging regulatory changes., • Monitor and interpret evolving federal and state regulations; translate requirements into actionable compliance strategies., • Design and implement risk based technical and professional billing compliance auditing program., • Provide oversight of audit tools and technologies, ensuring effective use of audit software platforms and data analytics tools., • Leverage EPIC EHR expertise to support audit workflows, documentation review, and reporting capabilities., • Partner with Departmental and Revenue Cycle teams to enhance system controls, edits, and compliance-related configurations., • Analyze audit and billing data trends to identify systemic risks and opportunities for improvement., • Facilitate resolution of complex or sensitive issues with physicians and clinical leadership, balancing compliance requirements with operational realities., • Deliver clear, credible, and diplomatically communicated guidance to gain provider alignment., • Prepare and oversee the execution of employee training programs and materials to make sure all staff levels are aware of compliance guidelines., • Develop and deliver compliance education to physicians, departments, and leadership on compliance risks and regulatory updates., • Promote a culture of compliance through proactive engagement and transparent communication., • Partner with senior leaders across Compliance, Revenue Cycle, Legal, and Clinical Departments to align on enterprise risk priorities., • Contribute to strategic planning and resource allocation within the Compliance Department., • Support external audits, regulatory inquiries, and investigations as needed. Minimum Qualifications • Bachelor's degree required; advanced degree (e.g., MHA, MBA, MPH) strongly preferred., • CHC (Certified in Healthcare Compliance) or CHC-related credential., • CPC, CCS-P, or equivalent coding certification., • Minimum 7 years of progressive healthcare compliance, coding, or revenue integrity experience, including 5 years in a leadership or management role, preferably within an academic medical center or large physician enterprise., • Deep expertise in:, • CMS regulations and reimbursement methodologies, • CPT/HCPCS coding guidelines and documentation requirements, • Professional fee billing compliance, • Demonstrated leadership experience developing compliance and audit infrastructure and managing high-performing compliance teams., • Expert-level proficiency in EPIC EHR (reporting, documentation review, audit workflows), Epic certification preferred., • Expert knowledge and experience with audit and compliance software tools (i.e. Audit Manager, MD Audit) and data analytics platforms., • Strong track record researching cutting-edge/experimental treatments and complex coding and documentation requirements, including related coding and billing rules., • Proven experience presenting to executive leadership and physician audiences., • Expert knowledge of the General Compliance Program Guidance issued by the HHS OIG and the DOJ's Evaluation of Corporate Compliance Programs, as well as fraud, waste, and abuse laws (Stark Law, Anti-Kickback Statute, False Claims Act)., • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and improve efficiency of compliance operations. Preferred Qualifications • CPMA (Certified Medical Professional Auditor), • Epic certification. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

The Health System Command Center Clinical Pharmacy Manager provides centralized clinical pharmacy services across the health system through a virtual command center model. This pharmacist supports inpatient, hospital-at-home, and ambulatory care environments by delivering remote medication order verification, medication reconciliation, clinical consultation, and tele-pharmacy services. The role serves as a system-wide clinical resource, improving medication safety, supporting hospital capacity initiatives, and enhancing care transitions by ensuring accurate medication management across multiple sites of care. This position plays a key role in supporting Hospital-at-Home programs, providing real time remote medication verification, patient counseling, clinical decision support and care coordination for care teams. Remote pharmacists commonly review medication orders, monitor therapy, and intervene with providers to prevent medication-related problems across multiple facilities from a centralized hub. 1. Remote Medication Order Verification • Perform centralized verification of medication orders across multiple hospitals and care sites., • Review medication orders for: dosing accuracy, drug interactions, allergies, contraindications, formulary compliance., • Collaborate with physicians, nurses, and pharmacy teams to resolve medication-related issues., • Ensure compliance with state regulations and health system medication safety policies. 1. Hospital-at-Home Clinical Pharmacy Support • Support Hospital at Home team in reconciling and ordering medications upon admission to Hospital at Home. Review and verify medication orders initiated by home-based providers., • Support remote monitoring of medication therapy., • Assist with medication management: IV infusion therapies including but not limited to antibiotics, fluids; medication monitoring: ex. anticoagulation, immunosuppressants, antibiotic dosing, etc.; chronic disease medication optimization., • Provide telepharmacy consultation to Hospital at Home team. Perform discharge medication reconciliation and support prior authorization processes as needed 1. Transitions of Care Support • Perform admission medication reconciliation remotely using EHR tools., • Assist inpatient pharmacists with discharge medication reconciliation., • Identify discrepancies and medication-related problems., • Ensure continuity of therapy between: inpatient care, hospital-at-home, outpatient care. 1. Patient Counseling & Tele-pharmacy Provide virtual medication counseling for patients discharged from: • inpatient units, • hospital-at-home, • emergency departments. Services include: • medication education, • device teaching (inhalers, insulin, etc.), • adherence counseling, • side effect monitoring, • medication access support. 1. Post-Discharge Follow-Up • Conduct post-discharge follow-up calls (4872 hours) for high-risk patients., • Assess: medication adherence, prescription access, adverse effects, therapy questions., • Escalate issues to care teams when necessary 1. System Command Center Operations • Support centralized pharmacy operations including: after-hours coverage, surge staffing support, clinical triage, medication safety alerts., • Monitor health system dashboards for medication safety indicators., • Coordinate with local site pharmacists when clinical issues arise. 1. Quality & Performance Improvement • Participate in initiatives to improve: medication reconciliation completion, discharge medication accuracy, readmission reduction, medication safety metrics., • Document clinical interventions in the pharmacy analytics platform. Education • Doctor of Pharmacy (PharmD) or BS Pharmacy Licensure • Active pharmacist license (state of New York) Training • PGY1 residency preferred, • PGY2 residency (ambulatory care, clinical pharmacy, or administration) preferred Experience • 25 years hospital or health-system pharmacy experience, • Experience with: Epic / CPOE systems, remote order verification, telepharmacy, medication reconciliation Preferred Qualifications • Experience supporting Hospital-at-Home programs, • Experience in transitions of care programs, • Board certification (BCPS / BCACP), • Familiarity with centralized pharmacy command center models Clinical • medication therapy management, • pharmacotherapy consultation, • medication reconciliation, • discharge medication review Operational • remote pharmacy workflow, • EHR order verification, • health system coordination Professional • communication across remote teams, • interdisciplinary collaboration, • independent clinical decision making, • Microsoft Office Suite Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars

Nursing --> Nursing Support New York, NY ID: 1164672_RR00122846 Full-Time/Regular NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. Position Summary: We have an exciting opportunity to join our team as a Billing Coordinator-Tisch Hospital Perioperative Services-Day Shift (35 Hours). In this role, the successful candidate is responsible for overseeing/posting charges for all supplies and implants used in operating room cases (inpatients and outpatients) for surgical locations within Tisch Hospital and Ambulatory Sites, and ensures the accuracy of all billable supplies are captured and submitted in accordance to departmental policies. Job Responsibilities: • Assures implants and supplies are correctly billed for as it relates to their classification., • Enters new product information to assure correct budgeting accounts and billing codes are being utilized., • Reconcile any billing discrepancies and seeks nursing guidance as needed to verify accuracies. Follows up with nursing to verify proper documentation has occurred., • Independently reviews all Operating Room, PACU, Same Day Admit charges, • Enters new product information to assure correct budgeting accounts and billing codes are being utilized., • Works with Revenue Management to adjust, research, and verify any patient account issues., • Analyze patient records and clinical documentation to resolve any charge discrepancies., • Reconcile any billing discrepancies and seeks nursing guidance as needed to verify accuracy. Follows up with nursing to verify proper documentation has occurred., • Reviews case timing events for accuracy and overlap., • Assures implants and supplies are correctly billed for as it relates to their classification., • Generate and review all charge confirmation reports and investigates/reconciles any errors. Prepares utilization reports to summarize high dollar amount products and accounts., • Reviews reports to identify late charge trends., • Resolves complex billing inquiries by utilizing reports and interdepartmental resources., • Identify any new supplies/implants/equipment billing opportunities., • Interacts with vendors and independent contractors as it relates to billing., • Identify the use of Computer Assisted Surgery for cases and assures accounts are correctly billed., • Actively participates in formulating and implementing departmental billing policies., • Recommend and initiate revisions and improvements to departmental billing processes., • Summarizes and reviews monthly billing trends with supervisor., • Propose and implement supply/implant re-classification as needed., • Reviews Revenue Management summary findings for accuracy Minimum Qualifications: To qualify you must have a Bachelor's Degree Required or equivalent combination of experience. Minimum of 1-3 years of operating room, hospital billing and/or supply chain experience. Familiarization with surgical terminology, supply chain and device codes, operating room supplies and Epic OpTime Ability to develop and maintain effective working relationships with varying departments and staff. Preferred Qualifications: Certified Professional Coder-Apprentice (CPC-A) or other healthcare coding training Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,299.99 - $71,400.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Geriatric Opportunity in New York currently searching for a Board-Certified Internal/Family Medicine physician with Geriatrics fellowship training ATTRIBUTES • Join our collaborative team of 11 physicians and over 30 Advanced Practice Providers and be proud to be a part of an "Age-Friendly Health System", • Provide direct oversight in diverse settings of ongoing patient care, including office-based care, inpatient hospital coverage, nursing home, and assisted living facility care., • Enjoy access to an extensive referral network, which includes our Geriatric Surgical Program that has received verification from the American College of Surgeons., • Exciting opportunities to engage with Fellows, Residents, and Medical students, fostering a dynamic and enriching learning environment, • Our practice utilizes the Epic EMR system , facilitating efficient documentation and streamlined patient care. BENEFITS • Enjoy competitive compensation ($250k-$300k) with salary guarantee and performance-based incentives. In addition, the pay range noted below may also include productivity and/or value based clinical incentives, bonus compensation, or other forms of variable pay., • Receive a generous sign-on bonus and fully-covered relocation services., • Comprehensive health benefits and paid malpractice insurance, including tail coverage., • Secure your future with a Defined Benefit Pension Plan, 403(b), and 457(b)., • Relax with generous vacation time, including 1 week of CME. ABOUT HEALTH Health is an integrated health services organization dedicated to serving the people of Western New York, the Finger Lakes, and surrounding areas. We are committed to providing high-quality care close to home for patients from all walks of life. Our extensive network spans over 4,000 square miles and serves 1.2 million residents. With 150 locations, including top-notch hospitals and clinics, we offer comprehensive healthcare services. From primary and specialty practices to rehabilitation centers and ambulatory campuses, we are at the forefront of healthcare innovation. About the Area: The region offers a unique blend of friendly communities, natural beauty, and metropolitan amenities. Experience the warmth of the people, diverse culture, and the convenience of city living with a vibrant food and arts scene

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

The Vice Chair for Administration (VCA) serves as the senior administrative leader for the MSHS Tisch Cancer Center, including Hematology/Oncology, with responsibility for partnering on the oversight and advancement of all clinical, research, and educational activities of the Cancer Center and its faculty, and overseeing the related administrative activities. The position functions within a matrixed organizational structure and reports dually to the Cancer Center's Director and to the Vice Dean for Clinical Affairs, reflecting shared accountability to cancer center leadership and enterprise administration. The VCA is expected to collaborate effectively with senior and executive leaders across the Health System to advance the One Mount Sinai enterprise vision. The VCA directs comprehensive administrative, financial, operational, academic, and research affairs across the Mount Sinai Health System. As a key member of the Cancer Center's leadership team, the VCA partners with departmental and system leaders to develop, enhance, and support the clinical, academic, and research missions in alignment with Mount Sinai Health System's strategy, policies, and performance expectations. The role balances advocacy for Cancer Center priorities with stewardship of system-wide objectives, ensuring consistency, accountability, and sustainable performance across all divisions and sites. Enterprise and Strategic Leadership • Serve as a strategic partner with the Center Director, Hematology/Oncology leadership, Vice Dean for Clinical Affairs, and Mount Sinai Health System leadership to advance the clinical, academic, research, and operational priorities of the Cancer Center, including the Division of Hematology/Oncology, within the context of the One Mount Sinai strategy., • Operate with dual accountability to center and enterprise leadership, serving as both an advocate for the center and a steward of system-wide priorities., • Ensure center strategies, resource allocations, and operational decisions are aligned with center and enterprise goals, aspirations, performance expectations, financial frameworks, and any relevant policies and regulatory requirements., • Identify growth, performance improvement, and strategic opportunities for the Cancer Center; collaborate, support, participate, and/or lead initiatives that enhance clinical, academic, research, and financial performance., • As relevant, collaborate with relevant Institute Vice Presidents to advance the strategies and activities of MSHS integrated and clinical institutes., • Provide guidance to Center leadership and faculty regarding external business ventures, professional service agreements, and affiliations, collaborating closely with legal counsel and compliance offices to protect MSHS interests., • Oversee the management of relationships with external for-profit and not-for-profit entities and ensure potential conflicts of interest are identified and appropriately managed., • Represent the Cancer Center on institutional and system committees and serve as a liaison between the Center and School, Hospital, and System leadership., • Serve as the liaison and center point of contact for enterprise-wide administrative initiatives and operational directives, including but not limited to regulatory and compliance-driven requirements, emergency preparedness activities, staff compensation, and bonus programs., • Translate enterprise policies and operational requirements into center-specific implementation plans, ensuring timely coordination, communication, and execution across all divisions and sites., • Identify and mitigate operational, financial, regulatory, and reputational risks affecting the Cancer Center and/or MSHS. Faculty Affairs and Performance Management • With the Center Director, oversee all components of faculty affairs, including recruitment; engagement and retention; appointments, promotion, and tenure processes; compensation; effort allocations; and human resources and disciplinary matters., • Support faculty recruitment and program start-up planning through the collaborative development of business plans, cost-benefit analyses, budgets, space planning, and organizational/programmatic design., • Regularly monitor faculty performance compared to MSHS, FPA, and ISMMS standards in areas such as clinical productivity, access, quality, extramural research salary coverage, trainee satisfaction, and others; recognize exceptional performance and collaborate with the Center Director and relevant leaders to develop improvement plans in areas of underperformance People Leadership and Change Management • Develop a collaborative and respectful culture consistent with a learning organization to foster individual ideas and to spark intellectual curiosity., • Build a high-performing administrative leadership team aligned to enterprise priorities, and collectively foster a culture of teamwork, accountability, operational excellence, and execution focus., • Lead, develop, and mentor the Cancer Center's non-faculty leaders and staff., • Collaborate with Human Resources at their direction to resolve human resources matters., • Effectively manage and lead change, including implementation of new initiatives, operating models, and organizational structures in response to evolving departmental and enterprise aspirations and needs. Financial Management In collaboration with the MSHS Finance team, and in compliance with all pertinent MSHS financial policies, sound internal controls, and relevant compliance, regulatory, and audit requirements: • Oversee the development and management of the Cancer Center and Hematology/Oncology's clinical and research budgets, at all times ensuring that inputs are reasonable, accurate, and manageable; that the net impact is sustainable and aligned with performance expectations; and that approved budgets serve as the guardrails for operating the Center., • Develop and monitor financial forecasts., • Oversee monthly financial variance reporting of material deviations from the approved budgets and develop remediation plans as necessary., • Coordinate effectively with Health System Office (HSO) teams, including the Office of Financial Planning and Analysis (FP&A), Revenue Cycle, FPA Finance and Budgeting, Ambulatory Operations, and others to support enterprise shared services., • Contribute to the execution of financial plans that align departmental priorities with One Mount Sinai strategic objectives., • Leverage data, analytics, and digital tools to drive performance and decision-making., • Monitor, analyze, and report on established key performance indicators (KPIs) and escalate or address variances as appropriate. Revenue Cycle In collaboration with the MSHS Revenue Cycle Management team and in compliance with all pertinent MSHS revenue policies, protocols and relevant processes and procedures: • Ensure consistent adherence to policies, procedures and standard work to mutually achieve agreed operational targets as outlined in the Service Level Agreement (SLA)., • Maintain regular communication and partnership with Revenue Engagement specialists to resolve issues as they arise., • Regularly review center revenue cycle performance using data available to coordinate any modification to work as required to meet deadlines., • Coordinate physician and APP timely completion of clinical documentation (within 2 days of DOS)., • Regularly review center revenue cycle performance using data available to coordinate any modification to work as required to meet deadlines., • Coordinate and implement timely response to RCM queries as they arise., • Coordinate and oversee timely coding and charge capture in EPIC (where applicable) within two days of service date., • Oversee regular charge reconciliation processes. Ambulatory Operations and Clinical Program Development In collaboration with the MSHS Ambulatory team, and in compliance with all pertinent MSHS operational and clinical policies, protocols, and relevant compliance and regulatory requirements: • Support the implementation and ongoing utilization of standard workflows and scope of responsibilities across all locations., • Ensure that access, capacity management, patient experience, and operational performance goals are embedded in faculty and other provider expectations., • Partner with relevant clinical and business development leaders to identify opportunities for expansion of clinical services and development of new and existing practices across MSHS sites., • Participate in operational planning, performance monitoring, and implementation of new clinical programs and services., • Monitor, analyze, and report on established key performance indicators (KPIs) and escalate or address variances as appropriate. Research Administration • Administer the NCI Cancer Center Support Grant (CCSG) including administrative oversight of strategic planning committees, designated research programs, designated shared resources, membership process, mandatory data reporting, peer-reviewed pilot award program, educational seminars, and community outreach efforts., • Ensure compliant pre and post award grant administration. Collaborate closely with PIs to foster effective submission of grants and the subsequent use of awarded monies., • Manage subcontracts with outside organizations. Work with Mount Sinai's Innovation Partners to maximize opportunities to monetize faculty's intellectual property. Foster innovation discovery., • Oversee administration of the cancer clinical trials office, including CCSG mandatory protocol review and monitoring functions, contract and budget negotiations with government and industry sponsors, adherence to compliance regulations, and the management of clinical trial protocols., • Direct the invoicing and collection of clinical trial revenue working to maximize sponsor reimbursement. Provide financial direction and oversight to clinical trials teams to ensure the financial viability of the program., • Work

Medical Office Support Brooklyn, NY Full-Time/Regular Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. Position Summary: We have an exciting opportunity to join our team as a School Health Medical Associate, Required Bilingual Spanish - Float between Red Hook and Sunset Park. In this role, the successful candidate The Medical Associate provides supportive services to the Health Care provider and nursing staff in the care of patients in the ambulatory care setting in accordance with the policies and procedures established by The Family Health Centers at NYU Langone. Job Responsibilities: • Demonstrates knowledge and skills necessary to provide care based on physicals psychosocial, educational safety and age-related criteria pertinent to the patients served in his/her assigned area., • Completes all laboratory point-of-care testing and specialty referral forms related to the service., • Transports and accompanies patients as needed., • Observes and alerts the nursing staff of patients who appear in need of urgent care/immediate care., • Retrieves laboratory and ancillary test results from the computer., • Completes retrieves and/or prints patient forms i.e. CH 205 CIR., • Checks for completeness of encounter forms and prescriptions., • Obtains vital signs height, weights head and chest circumference as needed on all patients., • Performs simple dressings., • Provides translation services as needed., • Coordinates module/site supply request as assigned., • Performs venous phlebotomy., • Responds appropriately to patient emergencies such as cardiac arrest or respiratory failure., • Documents data collected and care rendered., • Demonstrates a sensitive and supportive attitude towards patients families and/or significant others., • Epic: Schedules and registers patients for visits with their providers., • Epic: Verifies insurance via Relay Health and other online insurance verification services., • In the High School setting: Screens patients to determine eligibility for Family Planning Benefits (FPB). Completes applications for FPB Medicaid as necessary., • Demonstrates EMT competency., • Keeps all service areas orderly e.g. treatment exam and utility rooms., • Reinforces health teaching to patients/families., • Assist with clerical duties specific to area of assignment., • Attends staff meetings and review/signs minutes of meetings not attended. Maintains competence through in-service and educational programs., • Demonstrates an awareness of and respect for coworkers/patient's cultural background. Additional Position Specific Responsibilities: • This is a FLOAT position with alternating physical school locations within the SBH Medical Program Minimum Qualifications: • To qualify you must have a High School Diploma or equivalency required., • Graduate of an accredited Medical Assistant program., • Basic Life Support (BLS) Certification through the American Heart Association is required at the time of hire and is required to be maintained., • Reporting of Child Abuse and Maltreatment Certificate is required., • Preferred Licenses: BLS - Grace Period, Medical Assistant Certificate Preferred Qualifications: 1-2 years of ambulatory care experience preferred Qualified candidates must be able to effectively communicate with all levels of the organization. Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $52,677.46 - $52,677.46 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

We have an exciting opportunity to join our team as a Site Director, FGP Ambulatory at our Center for Men's Health in Manhattan. The Ambulatory Site Director has the overall responsibility to plan, organize and direct the administrative and clinical operations of the ambulatory facility. This position reports to the Regional Director of Ambulatory Operations. The Ambulatory Site Director is also expected to work in close collaboration with the Senior Director, Ambulatory Operations and Faculty Group Practice (FGP) Practice leadership to achieve strategic and operational goals related to patient access, optimization and care. This position will oversee an ambulatory management team. Operational and Financial Management • Oversees daily practice operations including planning, directing and coordinating the day-to-day activities of the ambulatory facility., • Ensures enforcement and adherence to FGP policies are procedures, • Directs responsibility for HR functions including hiring, firing, evaluations and merits., • Promotes excellence in patient experience by monitoring patient feedback, responding to issues, and reinforcing best practices, • Monitors supply inventory and medical equipment maintenance, • Reports any operating issues that may have an impact on financial results to the FGP Leadership., • Oversees the facility programming and work with RED+F to address any physical plant needs., • Coordinates regular staff meetings and performance reviews, • Collaborates with Physicians to support efficient workflows and optimize patient access, • Works with Patient Access Center leadership to develop call algorithms to expedite patient access., • In conjunction with FGP leadership, is responsible for implementation of FGP business planning decisions and initiatives including onboarding new physicians, new locations, and space expansion/consolidations as needed., • Collaborates with the management team to ensure the safety and comfort of patients and employees, • Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance and Human Resources,, • Works with FGP Leadership to develop staffing standards, ongoing trainings and performance and productivity metrics., • Improves performance to expected benchmarks, reviews and disseminates information to practices on a regular basis., • Assists in implementation and oversight of key FGP operational initiatives including, but not limited to, MIPS, CheckMate, Patient Secure and digital scheduling., • Reviews operational dashboards and management reports to track performance and identify trends that need to be addressed. This includes oversight and management of key indicators related to MIPS, Epic front-end workqueues, waitlists, in-baskets, open encounters, and patient experience, etc. Clinical Management • Partners with the Ambulatory transitions team to transition new Physicians into the ambulatory site., • Oversees the clinical and administrative information systems in collaboration with the FGP and SOM Information Technology contacts to enhance the clinical operations and business activities within the practices., • Oversees the coordination, integration, communication, implementation and performance evaluation of practice and clinical operations, and policies and procedures. Identifies areas for improvement and develops detailed action plans as necessary., • Supports key initiatives related to MIPS, gaps in care and other clinical quality programs, • Ensures clinical in-baskets are maintained and open encounters are closed within a timely manner., • Works with FGP Clinical Leadership to enforce policies and procedures. Staff Engagement • Mentor's leaders, managers, staff, and actively promotes the development of operational/financial performance improvement skills across teams., • Completes staff competency assessments and performance evaluations providing feedback, identifying training needs, and pathways for employee continued career success., • Conducts routine staff meetings and huddles to promote staff communication and feedback., • Supports employee participation in FGP corporate meetings/web-ex to stay aligned with larger network updates and training as appropriate., • Establishes employee engagement committees to promote employee participation in key initiatives., • Develops staff related initiatives to show gratitude towards their efforts to support the NYU Patient Experience model., • Promotes employee engagement activities within the practice, engaging feedback from support staff and leaders internally., • Ensures clinical compliance with Patient Safety initiatives and reporting., • Works with practice management to ensure AAAASF annual accreditation is met where applicable., • Supports FGP Clinical Quality Management by maintaining appropriate documentation of practice licensures., • Works with FGP clinical leadership to ensure all requirements are met for accreditations and certifications., • Works with FGP clinical leadership to ensure competency validation, counseling and evaluation of licensed staff members are provided by licensed clinicians. Patient Experience & Access • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter., • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate, • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging., • Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate., • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.), • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience., • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications • To qualify you must have a Bachelors degree and 8-10 years of experience in medical practice management, preferably in a large multi-specialty group practice or academic medical center; Masters degree preferred. Successful track record in leadership and staff management Required., • Strong understanding of the theories, principles and processes of physician office and revenue cycle management Required., • Demonstrated success in working with physicians Required., • Experience with IT systems used in medical management Required., • Knowledge of applicable data privacy practices and laws Required., • Good written and oral communication skills Required., • Good interpersonal skills Required., • Ability to present ideas in user-friendly language Required., • Highly self-motivated and directed Required., • Keen attention to detail Required., • Proven analytical and problem-solving abilities Required., • Ability to effectively prioritize and execute tasks in a high-pressure environment Required., • Strong customer service orientation Required., • Experience working in a team-oriented, collaborative environment Required. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record) Additional Information • Requisition ID: 1000003145, • Hiring Range: $24.20 per hour

Role: Epic Analyst Duration: 6 months Location: NY/Remote Job Description: Senior Epic Beacon Certified Analyst must have previous Epic implementation experience for a 6-month contract. Epic Certification must be current or within prior release version. Individuals must have a strong background analyzing requirements gathered from clinical end users and other clinical stakeholders, creating BRDs, paper mock ups, flowcharts, project schedules and other tasks such as leading validation sessions and build. The right candidate will need the personality to assume ownership of a project, create guidance where there isn't any and influence the direction if it is not correct. Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred. 80% remote Under varying levels of direction and expertise, is responsible for the on-going assessment, design, and development and implementation of corporate –wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources, distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. We are looking to fill positions in the following Epic modules: Inpatient Clinical Documentation, Stork OB, Inpatient Orders, Infection Control, Long Term Care/ Rehabilitation, Beacon Oncology, OpTime Peri-Operative, Anesthesia, Radiant Radiology, Cupid Cardiology, Laboratory, Willow Pharmacy, ASAP Emergency Department, Care Management and EpicCare Ambulatory, MyChart, EpicCare Link, Kaleidoscope Ophthalmology, HOD, and HomeHealth. General Tasks and Responsibilities Will Include: • Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications., • Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards., • Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs., • Define external interfaces, constraints, quality issues and other non-functional requirements., • Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions., • Partner with project managers to complete requirements documentation in accordance with project schedule., • Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities., • Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards., • Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials., • Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders., • Perform end user and application support functions including problem solving and resolution of application function defects, • Develop and execute project presentations., • Participate in special projects as required., • Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members., • Lead the training, development, and implementation of process improvements for all projects and applications., • Identify opportunities for process improvements and provide analysis and propose change and communicate strategies., • Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members., • Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members., • Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours., • This role is approximately 80% remote and up to 20% on-site., • The selected candidate must be able to come into the office to perform required work within 48 hours. Preferred Qualifications for The Job: Certification(S)/Nys License(S): • Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year, • Epic Certification Other Preferred Skills: • Clinical Background (preferred), • At least 2 full life-cycle implementations (preferred) Educational Level: • A Master's Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area: or, one year of experience in a relevant clinical and/or healthcare administration role/function; or, • A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or, • A satisfactory combination of education, training, and experience. Years of Experience: • 2-5 years' experience with Epic EMR and/or other clinical applications.

Seeking a Clinical Coordinator III (RN) to work within the outpatient practice of the Center For Advanced Cardiac Care (CACC), Advanced Heart Failure, LVAD and Cardiac Transplantation program, under the leadership of the Chief Nurse Practitioner and direction of the CACC Medical Directors. The Clinical Coordinator III (RN) will be directly supervised by the Chief Nurse Practitioner. The Clinical Coordinator III (RN) will work collaboratively with Physicians, Nurse Practitioners, other members of multidisciplinary care team, and administrative support staff unto the CACC Program. This position offers the opportunity to work with a great team of clinical professionals in an environment where professional growth, certification, and continuing education is supported and encouraged. Responsibilities • Provide comprehensive patient care coordination and patient/caregiver education., • Support the ongoing clinical operations of the CACC Advanced Heart Failure, LVAD, and Cardiac Transplant Program to ensure delivery of compassionate, patient-centered care., • Coordinate diagnostic testing, outpatient clinic follow-up, and review of diagnostic reports., • Participate actively in the day-to-day management of patients and support the strategic vision of the CACC program., • Implement nursing care in the outpatient setting in collaboration with Advanced Practice Providers (APPs) and physicians, for the center of the CACC., • Provide clinical support and patient care management within an outpatient clinical and administrative setting., • Manage ambulatory patients with advanced heart failure, LVADs, and pre- and post-heart transplantation needs across the continuum of care., • Monitor patients receiving oral, intravenous, and inhaled therapies and coordinate appropriate follow-up care., • Obtain, review, and communicate laboratory and diagnostic test results to the care team and patients as appropriate., • Evaluate symptomatic patient calls and perform telephone triage within Clinical Coordinator III (RN)'s scope of practice., • Provide initial and ongoing patient and caregiver education regarding medications, treatment plans, dietary recommendations, lifestyle modifications, and disease management., • Administer nursing care in the clinic as directed by their collaborating Advanced Practice Providers (APPs) and physicians., • Complete accurate and timely documentation in the electronic medical record (Epic)., • Provide remote patient monitoring and assessment in collaboration with supervising providers., • Demonstrate flexibility, critical thinking, and effective communication skills in managing complex patient needs., • Adhere to all applicable HIPAA, billing compliance, Joint Commission, institutional, and patient safety standards., • Participate in quality improvement initiatives and multidisciplinary team activities., • Perform additional duties as assigned appropriate to scope, education, and/or training. Minimum Qualifications • Bachelor's degree in Nursing (BSN) or an equivalent combination of education and experience., • Minimum of four (4) years of nursing experience in a healthcare setting., • Current New York State Registered Nurse (RN) license., • Must be eligible for Basic Life Support (BLS) certification. Preferred Qualifications • Experience in advanced heart failure, ventricular assist device (LVAD), cardiac transplantation, cardiology, cardiothoracic surgery, intensive care, coronary care, telemetry, step-down, or emergency department settings., • Ambulatory care and patient care coordination experience., • Current Advanced Cardiac Life Support (ACLS) certification preferred., • Experience with Epic electronic medical record systems. Other Requirements • Proficiency in Microsoft Office Suite., • Strong interpersonal, written, and verbal communication skills., • Ability to work effectively in a multidisciplinary healthcare environment., • Demonstrated organizational skills and ability to manage multiple priorities in a fast-paced clinical setting., • Ability to exercise sound clinical judgment and maintain professional accountability., • Commitment to patient-centered care, quality improvement, and ongoing professional development., • Ability to maintain confidentiality and comply with HIPAA and institutional policies., • Demonstrated professionalism in all internal and external interactions., • Completion of all required institutional, compliance, and systems training., • Participation in medical surveillance program is required:, • Contact with patients and/or human research subjects, • Wear N-95 respirator, • Potential bloodborne pathogen exposure, • Successful completion of applicable compliance and systems training requirements. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Tasks include appointment migration, at-the-elbow Epic support, and day-to-day practice operations support at our new practices joining the NYULH network. Under the general direction of the Assistant Director for FGP Ambulatory Access Optimization and Operations and the assigned practice manager/off

Job Description Now Hiring for Multiple Location in Manhattan! Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Summary: The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”)., • CMAs cannot perform:, • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field)., • Perform additional specialty-specific duties as assigned and based on clinical operation needs., • Other duties as assigned. Job Qualifications: • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • Current BCLS/AED certification required., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Previous medical assisting experience in an outpatient setting preferred., • Proficiency with OSHA standards including disposal of biohazard waste preferred., • Multi-specialty experience in a high-volume setting preferred., • Prior EMR experience, Epic preferred.Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Summary: The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”)., • CMAs cannot perform:, • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field)., • Perform additional specialty-specific duties as assigned and based on clinical operation needs., • Other duties as assigned. Job Qualifications: • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • Current BCLS/AED certification required., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Previous medical assisting experience in an outpatient setting preferred., • Proficiency with OSHA standards including disposal of biohazard waste preferred., • Multi-specialty experience in a high-volume setting preferred., • Prior EMR experience, Epic preferred. Hourly Rate Ranges: $24.52 - $33.84 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

SkillsEpic, Outpatient Ambulatory, Epic Carelink, Servicenow, Build, Support, CommunicationTop Skills DetailsEpic, Outpatient Ambulatory, Epic Carelink, Servicenow, Build, SupportAdditional Skills & QualificationsStrong Communication Skills and ability to travel. DescriptionTEKsystems is seeking an

DescriptionSenior Director, Contract Compliance & PerformanceThe Senior Director, Contract Compliance & Performance is a senior operational and analytical leader responsible for executing the enterprise Contract Compliance & Performance strategy under the direction of the Associate Vice President, Contract Compliance & Performance.The Senior Director leads the day-to-day monitoring, analysis, validation, and remediation of payer contract performance across the health system, including hospital, ambulatory, physician, and faculty practice operations.The position translates payer contract requirements into measurable operational controls, reimbursement analytics, monitoring processes, and actionable performance intelligence. The Senior Director is responsible for identifying discrepancies between contracted and actual reimbursement, quantifying financial impact, coordinating root-cause analysis, and driving resolution of contract-performance issues.Working in close partnership with Managed Care Contracting, Revenue Cycle, Finance, Patient Financial Services, Physician Enterprise, Faculty Practice, Information Technology, Data & Analytics, Compliance, Legal, and operational leadership, the Senior Director ensures that contract-performance issues are identified early, appropriately escalated, and resolved through sustainable corrective and preventive actions.The Senior Director serves as a key deputy to the AVP and provides leadership for the operational execution and maturation of the Contract Compliance & Performance function.ResponsibilitiesEssential Responsibilities1. Contract Compliance & Performance OperationsExecute the enterprise Contract Compliance & Performance framework established by the AVP.Responsibilities include:Lead day-to-day operations of the Contract Compliance & Performance function.Implement standardized processes for monitoring payer contract compliance and performance.Monitor contractual reimbursement, payment accuracy, contractual obligations, and payer performance.Identify, quantify, and prioritize material reimbursement variances.Establish work plans for investigating and resolving identified contract-performance issues.Maintain appropriate tracking of identified issues, financial exposure, corrective actions, owners, and resolution status.Escalate significant contractual, financial, operational, or compliance risks to the AVP.Provide regular performance updates, trend analysis, and recommendations to the AVP.Support development and implementation of enterprise contract-performance standards.Identify opportunities to improve monitoring processes, controls, analytics, and operational workflows.Ensure consistent application of Contract Compliance & Performance methodologies across hospital and professional environments.2. Contract Operationalization & ImplementationSupport the AVP in ensuring negotiated payer agreements and amendments are accurately translated into operational and system requirements.Responsibilities include:Review payer contracts, amendments, rate changes, and reimbursement provisions for operational implications.Translate contractual requirements into documented business, operational, and analytical requirements.Partner with Managed Care, Revenue Cycle, IT, Finance, and operational teams on contract implementation.Participate in contract configuration, testing, validation, and implementation activities.Validate that reimbursement methodologies, fee schedules, rates, escalators, and payment provisions are appropriately reflected in applicable systems.Establish and maintain implementation checklists and validation protocols.Conduct post-implementation testing to identify discrepancies between contractual requirements and operational/system outcomes.Track implementation issues through resolution.Maintain documentation of contract interpretations, assumptions, requirements, testing results, and implementation decisions.Ensure amendments and rate changes are incorporated into monitoring and validation processes in a timely manner.Escalate implementation risks or delays that may result in financial loss or contractual noncompliance.3. Reimbursement Analytics & Payment ValidationLead operational execution of methodologies designed to determine whether payer reimbursement aligns with contractual expectations.Responsibilities include:Oversee development and execution of expected reimbursement methodologies.Analyze actual versus expected reimbursement across applicable payer arrangements.Identify underpayments, overpayments, payment variances, and other deviations from contractual expectations.Quantify financial impact associated with identified reimbursement discrepancies.Establish and maintain prioritization methodologies based on financial value, frequency, risk, payer significance, and operational impact.Conduct detailed analysis of payment variance trends.Identify patterns associated with payer behavior, billing processes, system configuration, coding, contractual interpretation, or other root causes.Distinguish isolated payment discrepancies from systemic issues.Develop recurring monitoring processes for high-risk reimbursement provisions.Partner with Revenue Cycle and operational teams to validate findings and implement corrective action.Monitor remediation results to determine whether identified issues have been sustainably resolved.Provide analytical support for recovery and dispute activities.4. Contract Performance MonitoringDevelop and maintain ongoing monitoring of payer contract performance.Responsibilities include:Establish recurring monitoring schedules for high-value and high-risk contractual provisions.Monitor payer reimbursement performance against contractual expectations.Develop payer-specific and contract-specific performance profiles.Identify emerging payment trends and areas of financial opportunity or risk.Monitor the financial impact of reimbursement methodologies, contractual provisions, rate changes, and payment policies.Develop exception-based monitoring to focus resources on material issues.Establish thresholds for investigation and escalation in partnership with the AVP.Track unresolved issues and aging of remediation activities.Provide periodic reporting on contract-performance trends.Recommend enhancements to monitoring methodologies based on emerging risks and organizational priorities.5. Analytics, Reporting & Revenue IntelligenceLead development and maintenance of operational reporting supporting Contract Compliance & Performance.Reporting may include:Contracted versus actual reimbursementPayment accuracyPayment varianceUnderpayment opportunitiesRecovery performancePayer performanceContract implementation statusContractual rate and methodology changesDenial and appeal trendsMaterial contract-performance risksOpen remediation activitiesFinancial impact of identified issuesResponsibilities include:Establish and maintain standardized reporting methodologies.Partner with Revenue Reporting and Intelligence and Data & Analytics to ensure accurate and reliable data.Develop dashboards, reports, payer scorecards, and management tools.Translate analytical findings into actionable recommendations.Validate data used in contract-performance reporting.Establish quality-control processes for critical reports and analytics.Identify opportunities for automation and exception-based reporting.Support development of predictive and advanced analytics.Evaluate opportunities to use artificial intelligence and automation to improve payment validation, variance detection, and prioritization.Ensure reporting aligns with enterprise definitions and methodologies established by the AVP.6. Root-Cause Analysis & Corrective ActionLead structured investigation of material and recurring contract-performance issues.Responsibilities include:Conduct root-cause analysis of reimbursement discrepancies.Determine whether issues originate from contractual interpretation, payer behavior, billing, coding, system configuration, data, workflow, or other operational factors.Coordinate cross-functional investigation of systemic issues.Develop corrective and preventive action plans.Establish clear ownership, milestones, and expected outcomes for remediation activities.Monitor corrective actions through completion.Validate that corrective actions have produced the intended financial and operational results.Identify recurring issues requiring enterprise-level intervention.Escalate unresolved or systemic issues to the AVP.Recommend changes to processes, controls, system configuration, or contractual monitoring based on findings.7. Appeals, Disputes & Recovery SupportProvide operational leadership and analytical support for significant payer payment disputes and recovery opportunities.Responsibilities include:Identify and prioritize payment recovery opportunities.Support development of documentation and analytical evidence for contractual disputes.Analyze disputed claims and reimbursement methodologies.Coordinate with Revenue Cycle and Managed Care on recovery activities.Monitor recovery performance and outstanding payer issues.Track disputes by financial value, payer, issue type, age, and resolution status.Identify recurring disputes that may indicate systemic contract-performance problems.Escalate significant disputes to the AVP and appropriate Managed Care or Legal leadership.Support formal dispute resolution, arbitration, or other escalation activities when requested.Evaluate the effectiveness of recovery strategies and recommend process improvements.8. Managed Care & Payer PartnershipSupport the AVP and Managed Care leadership with contract-performance intelligence.Responsibilities include:Provide payer-performance analysis to support contract negotiations and renewals.Prepare historical reimbursement and performance analyses.Analyze proposed reimbursement methodologies and contractual changes.Identify provisions that may create operational or financial risk.Develop financial impact analyses and scenario models.Provide data supporting payer performance discussions.Monitor performance against negotiated expectations.Identify payer trends that may require strategic attention.Support escalation of significant payer-performance concerns.Translate operational findings into actionable information for Managed Care leadership.9. Audit, Compliance & Risk MonitoringSupport the AVP in maintaining a risk-based contract compliance monitoring program.Responsibilities include:Conduct periodic reviews of high-risk or high-value contractual provisions.Execute monitoring activities in accordance with established compliance methodologies.Maintain documentation supporting monitoring activities, findings, and remediation.Coordinate with Corporate Compliance, Internal Audit, Legal, Finance, and other oversight functions as appropriate.Support internal and external audits involving payer reimbursement.Identify potential contractual, financial, operational, or compliance risks.Escalate material findings in accordance with established governance protocols.Track corrective actions associated with audit or monitoring findings.Support assessment of applicable Medicare, Medicaid, commercial payer, and state reimbursement requirements.Maintain appropriate evidence supporting contract-performance conclusions.The Senior Director will work in partnership with, but will not replace, the independent authority of Corporate Compliance, Legal, Internal Audit, or other designated oversight functions.10. Technology, Systems & Data ManagementPartner with IT, Revenue Cycle technology teams, Data & Analytics, and Revenue Reporting and Intelligence to support contract-performance capabilities.Responsibilities include:Define and document business requirements for contract-performance analytics and monitoring.Participate in system enhancement and technology roadmap initiatives.Support development and validation of contract modeling and reimbursement tools.Participate in testing of contract configuration and payment logic.Validate system changes associated with payer contracts and amendments.Identify data-quality issues affecting contract-performance analytics.Establish appropriate quality controls for critical contract-performance data.Support automation of payment validation and variance detection.Evaluate technology solutions that improve contract monitoring and reimbursement intelligence.Participate in implementation and optimization of tools supporting contract compliance.11. Enterprise Governance & Process ManagementSupport the AVP in maintaining effective enterprise governance for Contract Compliance & Performance.Responsibilities include:Implement policies, procedures, standards, and controls established for the function.Maintain clear documentation of roles, responsibilities, decision rights, and escalation pathways.Coordinate governance activities involving Contract Compliance & Performance and related functions.Prepare materials for governance committees and executive reviews.Track decisions, action items, risks, and remediation activities.Identify gaps or duplication among Contract Compliance & Performance, Managed Care, Revenue Cycle, Finance, Compliance, and Legal.Recommend process improvements to strengthen accountability.Promote consistent enterprise methodologies while recognizing differences among hospital, ambulatory, physician, and faculty practice environments.12. Leadership & Organizational ManagementProvide senior leadership for the operational teams supporting Contract Compliance & Performance.Responsibilities include:Lead and develop a high-performing multidisciplinary team.Establish team goals, priorities, performance expectations, and operating rhythms.Translate the AVP's strategic priorities into actionable departmental plans.Manage day-to-day workload, resources, and competing priorities.Develop workforce and resource requirements.Participate in recruitment, onboarding, development, and retention of talent.Establish performance-management practices.Develop succession and career-development opportunities.Foster accountability, collaboration, innovation, and continuous improvement.Promote effective communication across geographically and operationally diverse teams.Establish appropriate quality and productivity standards.Identify opportunities to improve team structure, processes, and capabilities.Serve as a senior representative of the Contract Compliance & Performance function.Organizational LeadershipThe Senior Director may oversee multidisciplinary teams and functions including:Contract Compliance AnalystsSenior Contract Compliance AnalystsContract Performance AnalystsReimbursement AnalystsPayment ValidationContract ModelingPayer Performance ReportingContract Audit and MonitoringData and ReportingContract Performance Project ManagementThe Senior Director will establish an operating environment that promotes analytical rigor, operational accountability, timely issue resolution, and effective partnership with enterprise stakeholders.Cross-Functional CollaborationDevelop and maintain effective working relationships across:Contract Compliance & PerformanceRevenue Reporting and IntelligenceRevenue CycleManaged Care ContractingFinancePatient Financial ServicesCorporate ComplianceLegalPhysician EnterpriseFaculty PracticeClinical OperationsHealth Information ManagementCodingInformation TechnologyData & AnalyticsInternal AuditEnterprise Risk ManagementThe Senior Director is expected to operate effectively across a highly matrixed organization and drive resolution of issues that require collaboration across multiple functions.QualificationsEducation RequirementsGraduate degree in Business or Healthcare Administration. Experience Requirements7-10 years of experience in health administration including a minimum of 3 years preferred leadership in a health care setting. Department requirements(pending comp approval) Education Requirements:Bachelor's degree in healthcare administration, finance, business administration, accounting, health information management, data analytics, or a related field.Master's degree preferred, including MBA, MHA, MPH, or related advanced degreeExperience Requirements:7 years of progressive experience in healthcare finance, payer contracting, reimbursement, revenue cycle, contract compliance, revenue analytics, or a related field. Strong preference for candidates with 10 or more years of experienceSignificant experience in payer contract performance, reimbursement analytics, payment validation, or revenue-cycle analytics.Experience working within a large academic medical center, integrated delivery network, multi-hospital health system, or similarly complex healthcare organization.Experience with both facility and professional reimbursement strongly preferred.Demonstrated experience leading complex analytical, operational, or enterprise initiatives.Experience partnering with Managed Care, Revenue Cycle, Finance, IT, Compliance, and operational leadership.Demonstrated ability to translate contractual and reimbursement requirements into operational processes, analytics, controls, and measurable outcomes.Experience leading teams of analysts, managers, or other professional staff.Preferred QualificationsExperience within a major academic medical center or integrated academic health system.Experience with commercial, Medicare, Medicaid, and value-based reimbursement arrangements.Experience supporting payer negotiations and contract strategy.Experience with Epic hospital and professional billing environments.Experience with contract modeling, payment validation, or reimbursement analytics technologies.Experience developing payer scorecards and executive dashboards.Experience with healthcare data warehouses and enterprise analytics platforms.Experience using automation, machine learning, or artificial intelligence in healthcare financial analytics.Experience with large-scale revenue-cycle transformation.Experience establishing enterprise governance and standardized processes.HFMA, healthcare finance, revenue-cycle, analytics, or project-management certification.Knowledge, Skills & AbilitiesAdvanced knowledge of healthcare payer reimbursement and contract performance.Strong understanding of hospital and professional reimbursement methodologies.Knowledge of Medicare, Medicaid, and commercial payer requirements.Understanding of DRG, APC, CPT, HCPCS, fee schedule, percentage-of-Medicare, case rates, and other reimbursement methodologies.Strong financial and quantitative analysis skills.Ability to interpret complex payer contract provisions.Ability to translate contractual requirements into operational and analytical requirements.Strong understanding of revenue-cycle operations.Experience with payment variance and reimbursement analysis.Strong data-management and reporting capabilities.Ability to develop meaningful dashboards and performance indicators.Strong project and process-management skills.Excellent written, verbal, and presentation skills.Ability to communicate complex analytical findings to executive and operational audiences.Demonstrated ability to influence without direct authority.Strong problem-solving and root-cause-analysis capabilities.Strong organizational and prioritization skills.Ability to manage multiple enterprise initiatives simultaneously.Strong change-management and process-improvement capabilities.Ability to lead and develop high-performing teams.Key Performance IndicatorsPerformance should be evaluated using financial, operational, analytical, compliance, and organizational measures.Financial & Contract PerformanceContracted versus actual reimbursement accuracyIdentification of material payment variancesFinancial value of identified opportunitiesRecovery and remediation performanceReduction in recurring reimbursement leakageTimeliness of financial opportunity identificationAccuracy of expected reimbursement methodologiesOperational PerformanceContract implementation timelinessContract implementation accuracyVariance investigation turnaround timeIssue resolution cycle timeCorrective-action completionSustainability of remediationAdoption of standardized monitoring processesAnalytics & ReportingAccuracy of contract-performance reportingTimeliness of reportingDashboard utilizationData-quality performanceEffectiveness of exception-based monitoringDevelopment of new analytical capabilitiesAutomation and process-efficiency improvementsCompliance & RiskCompletion of scheduled monitoringTimeliness of risk identification and escalationAudit findings and remediationDocumentation qualityResolution of material contract-performance issuesCompliance with established monitoring standardsStrategic & Organizational PerformanceQuality of support provided to Managed Care and executive leadershipCross-functional stakeholder effectivenessAdvancement of Contract Compliance & Performance maturityTeam engagement and retentionTalent developmentSuccession readinessAchievement of departmental strategic objectivesCertificationsRelevant professional certifications may be preferred, including:HFMA Certified Healthcare Financial Professional (CHFP)HFMA Certified Revenue Cycle Representative (CRCR)Project Management Professional (PMP)Other relevant healthcare finance, reimbursement, compliance, analytics, or revenue-cycle certificationsLeadership CompetenciesThe successful candidate will demonstrate:Operational Leadership: Ability to translate enterprise strategy into disciplined execution, measurable outcomes, and sustainable processes.Analytical Leadership: Ability to interpret complex reimbursement and contractual data and translate findings into actionable decisions.Enterprise Perspective: Ability to understand interdependencies across Revenue Cycle, Managed Care, Finance, IT, Compliance, and clinical and physician operations.Executive Communication: Ability to communicate complex issues concisely and effectively to senior leaders.Influence & Collaboration: Ability to drive results across a matrixed organization without relying solely on direct authority.Accountability: Demonstrated ownership of issues, transparency regarding risks, and commitment to measurable results.Problem Solving: Ability to identify root causes and develop practical, sustainable solutions.Continuous Improvement: Ability to identify opportunities to improve processes, controls, technology, and analytical capabilities.Change Leadership: Ability to implement new processes and operating models in complex environments.Talent Development: Ability to recruit, coach, develop, and retain high-performing analytical and operational talent.Role ScopeThe Senior Director, Contract Compliance & Performance is a senior operational leader responsible for executing and advancing the enterprise Contract Compliance & Performance strategy under the direction of the Associate Vice President.The position serves as a critical link between contractual requirements, reimbursement analytics, payment validation, operational controls, issue remediation, and executive intelligence.The Senior Director does not replace the responsibilities or independent authority of Managed Care Contracting, Revenue Cycle Operations, Corporate Compliance, Legal, Finance, Internal Audit, or Clinical leadership. Rather, the role provides the operational leadership necessary to identify contract-performance issues, quantify their impact, coordinate cross-functional resolution, and ensure that corrective actions are implemented and sustained.The Senior Director is expected to function as a strategic deputy and operational extension of the AVP, assuming responsibility for day-to-day execution of the Contract Compliance & Performance operating model while escalating material risks, strategic decisions, and enterprise-level issues to the AVP.The role is accountable for ensuring that the organization's payer agreements are translated into measurable performance expectations and that material gaps between contracted economics and actual reimbursement are identified, investigated, remediated, and prevented from recurring.Employer DescriptionStrength through Unity and InclusionThe Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.About the Mount Sinai Health System:Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.Equal Opportunity EmployerThe Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.CompensationThe Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153723 - $245000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Summary: The Lead Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. The Lead CMA will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence. Job Responsibilities: • Greet patients and visitors, and answer telephone calls promptly., • Prepare patients for their visit including pre-visit organization of information, taking vital signs, and medication reconciliation. Assist patients with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc., • Perform front desk duties including check-in/out, registration, scheduling appointments and related duties., • Perform additional check out functions such as scheduling and referrals., • Perform venipuncture as requested and prepare/label specimens., • Collect and label nasopharyngeal specimens for testing., • Perform EKGs and/or spirometry as requested., • Enter accurate charges into the EHR., • Assist providers or other clinical staff with in-office procedures as requested., • Obtain prior authorizations for medications., • Maintain diagnostic equipment, perform QC testing and supporting documentation., • Perform point of care testing as trained, • Maintain daily refrigerator/freezer logs, monthly AED log and other QA logs as trained., • Contribute ideas for improving practice workflows to team members, providers, and management., • Assist Supervisor and/or Manager with daily staffing schedules, time off requests, same day absences, etc. Ensure adequate coverage and addresses and related issues as directed., • Serve as a Preceptor for new and existing staff. Mentor CMAs by sharing knowledge, expertise, and demonstrating Primary Care values., • Identify areas for improvement in clinic operations, recommends alternative procedures, actions or sources of information to resolve issues., • Work collaboratively with front and back end support team and providers to ensure patient satisfaction and protocol standards are met., • Support communication of organizational initiatives, changes or other issues as needed. Provide feedback to management on adoption and understanding. Serve as advocate for team when needed., • Other duties as assigned. Job Requirements: • High school graduate or equivalency and graduated from an accredited Medical Assistant program., • 3 years’ relevant experience including 1 year minimum in a medical assistant role., • CMA or equivalency required., • Current BCLS/AED certification required., • Will provide coverage as requested throughout FPO practices (multiple sites and flexible schedule). Must be able to work evenings and weekends as required., • Associate's Degree or additional academic coursework is preferred., • Preferred multi-specialty experience in a high volume setting is preferred., • Prior EMR experience, Epic preferred. Hourly Rate Ranges: $26.68 - $37.02 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. #careerpathways #featured

Job DescriptionTitle: Registered Nurse Location: New York, NY Openings: 6 Position Summary: The Registered Nurse (RN) – Outpatient provides high-quality, patient-centered nursing care within an outpatient/ambulatory clinic setting. The RN supports clinical operations through patient assessments, care coordination, health education, and collaboration with multidisciplinary teams. This role requires strong communication, organizational skills, and the ability to provide safe, efficient care to diverse patient populations in a fast-paced ambulatory environment. Key Responsibilities • Deliver professional nursing care to patients in an outpatient/ambulatory clinic setting., • Conduct patient assessments, obtain medical histories, and prepare patients for exams and procedures., • Assist physicians and advanced practice providers during exams, minor procedures, and treatments., • Administer medications, injections, vaccinations, and therapeutic treatments per provider orders., • Perform point-of-care testing, vital signs, EKGs, and wound care as required., • Coordinate patient flow, ensuring timely, efficient care and a positive patient experience., • Provide patient teaching on health maintenance, disease management, and follow-up care., • Accurately document all care in the EPIC EMR system (highly preferred)., • Support care coordination, referrals, scheduling, and communication with external providers., • Maintain compliance with infection control standards, clinic protocols, and safety regulations., • Participate in quality improvement initiatives and team huddles., • Assist in triaging patient calls, messages, and walk-in concerns., • Maintain clinical supplies, equipment readiness, and aseptic technique. Required Skills & Experience • Minimum 2 years of RN ambulatory/outpatient experience – required, • Minimum 2 years of RN experience – required, • Strong assessment and clinical skills in an outpatient setting, • Excellent communication, multitasking, and patient engagement abilities, • EPIC EMR experience – highly preferred Education: Bachelor of Science in Nursing (BSN) – required Certifications & Licensure • Active New York State RN License – required, • Basic Life Support (BLS) – required Powered by JazzHR cj3OuHk9J2

Job Description Location: Brooklyn, Queens & Nassau County, NY (in-house at partner hospitals) Reports to: OB/GYN Service Line Lead; dotted line to COO Employment Type: Full-time or Part-time; 12- or 24-hour shifts Mission & Role Summary True Health NY is a physician-led, multi-site OB/GYN & Primary Care group. We’re seeking an in-house Laborist to provide full-spectrum obstetric care—triage through delivery and immediate postpartum—while partnering closely with our outpatient OBs, MFMs, anesthesia, pediatrics/NICU, and nursing leadership. This role focuses on safe throughput, exceptional patient experience, and team-based, evidence-guided care. What You’ll Do Inpatient Obstetrics & Triage • Serve as the in-house attending for L&D, OB ED/triage, and antepartum/postpartum units during assigned shifts., • Manage labor (spontaneous/induced/augmented), including VBAC/TOLAC candidates per hospital policy., • Perform vaginal deliveries (spontaneous and operative) and cesarean deliveries (primary/repeat); first-assist or primary surgeon per privileges., • Manage obstetric emergencies: shoulder dystocia, postpartum hemorrhage (PPH bundles), eclampsia, cord prolapse, uterine rupture, sepsis, severe hypertension, etc., • Interpret and act on fetal heart rate tracings; implement evidence-based interventions and closed-loop communication., • Perform bedside procedures as credentialed: amnioinfusion, external cephalic version (ECV), limited OB ultrasound, laceration repair, manual extraction/D&C for retained placenta., • Round on postpartum patients when assigned; ensure safe discharge, follow-up instructions, and handoffs to outpatient teams. Collaboration, Teaching & Communication • Partner with True Health NY generalists and MFM specialists for consults, comanagement, and timely transfer/escalation., • Coordinate with anesthesia, neonatology/pediatrics, lactation, and nursing leadership to maintain high-reliability L&D operations., • Participate in resident/medical student teaching if a teaching site; lead bedside drills during shifts as needed., • Provide rapid consult support to ED and inpatient services for obstetric presentations. Quality, Safety & Operations • Champion ACOG/SMFM/CMQCC-aligned pathways (PPH, severe HTN, sepsis, trial of labor after cesarean, induction protocols)., • Lead/participate in unit drills (PPH, eclampsia, shoulder dystocia), peer review, and M&M as assigned., • Document care in the hospital EHR (e.g., Epic/Cerner) with closes within 24 hours; ensure clear, timely handoffs to outpatient providers (eClinicalWorks)., • Support throughput: triage streaming, active labor management, and efficient OR turnover in collaboration with nursing and anesthesia., • Ensure adherence to HIPAA, OSHA, and NYS regulations; model a respectful, inclusive environment for patients and staff. Privileging & Coverage • Maintain and exercise privileges for: vaginal delivery (spontaneous/operative), cesarean delivery (primary/repeat), management of obstetric emergencies, ECV, and bedside procedures listed above., • Participate in a fair rotation of nights/weekends/holidays. Specific partner hospitals in Queens & Nassau County will be confirmed during credentialing. What Success Looks Like (Key Metrics) • Access & Throughput: Timely triage assessment (≤10 minutes door-to-provider), efficient admission/induction workflows., • Safety: Hemorrhage bundle utilization; decision-to-incision for emergent C-section within hospital standard; low unplanned ICU transfers., • Quality: Guideline adherence, VBAC/TOLAC safety metrics, low primary cesarean for nulliparous term singleton vertex as appropriate., • Experience: ≥4.7/5 patient-experience scores; positive interdepartmental feedback., • Documentation: ≥95% notes closed within 24 hours; accurate coding and charge capture. Schedule & Setting • In-house Laborist shifts (12 or 24 hours); predictable block scheduling possible., • No routine outpatient clinic requirements (optional by mutual agreement)., • Work primarily at True Health NY partner hospitals; occasional on-site drills/meetings at ambulatory locations. Qualifications • MD/DO; ABOG board-certified/eligible in Obstetrics & Gynecology., • Unrestricted NY medical license (or ability to obtain), DEA; hospital privileges eligibility., • Demonstrated competence as primary surgeon for cesarean delivery and proficiency in operative vaginal delivery., • Current certifications: BLS and ACLS; ALSO and NRP preferred (or obtained within 6 months)., • Strong fetal monitoring interpretation skills; team-first communicator; calm under pressure., • Multilingual ability (e.g., Spanish, Mandarin, Bengali) is a plus for our communities. Compensation & Benefits • Competitive shift-based compensation with differentials for nights/weekends/holidays; eligibility for quality incentives., • Malpractice coverage, medical/dental/vision, life & disability, 401(k) with match, PTO and CME support, consistent with True Health NY’s standard framework. Equal Opportunity True Health NY is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.

Job Description POSITION SUMMARY:Saint James Health is seeking an experienced Registered Nurse (RN) to serve as the Multisite RN Supervisor, a key leadership role responsible for overseeing vaccine management, clinical staff training, and workflow accountability across multiple locations. This role is critical to driving operational consistency, ensuring regulatory compliance, and elevating the performance of Licensed Practical Nurses (LPNs) and Medical Assistants (MAs). The Multisite RN Supervisor will lead the NJIIS/VFC immunization program with a high level of oversight while developing a skilled, accountable clinical support team across all Saint James Health sites. This is a hands-on leadership position requiring prior supervisory experience, with direct reporting to the Director of Nursing.ESSENTIAL DUTIES AND RESPONSIBILITIES: Immunization Program OversightLead all aspects of vaccine management across multiple sites, including storage, handling, inventory, and documentation. Ensure full compliance with VFC (Vaccines for Children) /317/ NJIIS, CDC, and New Jersey Department of Health requirements. Perform monthly audits of vaccine storage, temperature logs, and documentation. Investigate and resolve vaccine errors; implement corrective action plans. Maintain audit readiness for HRSA, VFC, and DOH reviews. Clinical Training & Workforce Development Assist with the implementation of standardized training programs for LPNs and Medical Assistants. Oversee onboarding, competencies, and annual clinical skills validations (e.g., injections, documentation, workflows). Provide ongoing coaching, mentorship, and real-time feedback to clinical staff (LPN's and MA's). Identify performance gaps and recommend targeted improvement plans. Support workforce development initiatives, including certifications and continuing education.Workflow Oversight & AccountabilityMonitor and enforce clinical workflows related to immunizations, intake, and patient flow. Conduct regular audits of LPN and MA workflows, documentation, and task completion. Ensure adherence to Epic workflows, standing orders, and UDS documentation standards. Identify inefficiencies and recommend process improvements. Partner with front desk leadership to ensure appropriate staffing coverage and operational support.Multi-Site Clinical Operations LeadershipSupervise and support clinical support staff (LPNs and MAs) across multiple locations (minimum 20+ staff). Travel between sites to ensure consistency in clinical operations and compliance. Collaborate with DON, Nurse Manager, and leadership to resolve operational challenges. Lead trainings, and performance improvement initiatives for MA's & LPN's.Quality & ComplianceSupport quality initiatives aligned with HRSA UDS measures, including immunization rates and preventive care outcomes. Ensure adherence to infection control policies and clinical safety standards. Participate in incident reporting, investigations, and corrective actions, as directed by DON.Maintain current knowledge of FQHC regulatory requirements and best practices.QUALIFICATIONS:Active Registered Nurse (RN) license in the State of New Jersey Minimum 3–5 years of clinical experience, preferably in an FQHC, ambulatory care or community health Minimum 2–3 years of supervisory/management experience, overseeing staff across multiple sites Strong experience managing VFC/317/NJIIS immunization programs, including vaccine storage, handling, and compliance; experience in pediatrics, OB/GYN, and family practice preferredExperience training and supervising LPNs and Medical Assistants Knowledge of FQHC operations, HRSA, UDS, and VFC requirements preferred Experience with Epic EMR strongly preferred Strong leadership, organizational, and communication skills Ability to manage multiple priorities in a fast-paced, mission-driven environment Bilingual (English/Spanish)-Preferred Core CompetenciesLeadership & Accountability Clinical Training & Workforce Development Regulatory Compliance & Audit Readiness Operational Excellence Process Improvement Team CollaborationOTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must be able to lift and/or move up to 10 pounds.

EPIC PROFESSIONAL BILLING Certification. Collaborates directly with Epic technical support and manages resolution efforts. Evaluates and recommends new processes, tools, techniques, and services that enhance Epic application performance, user experience, and operational efficiency.

Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.Recruiting tips From developing a st

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Configures biomedical systems middleware to be able to interface with Epic using the required middleware.

We have an exciting opportunity to join our team as a Revenue Cycle Systems Analyst (EPIC HB). In this role, the successful candidate as the Revenue Cycle Systems (RCS) team provides technical expertise and application level support for various hospital revenue cycle software modules including Epic

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The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applica

The ideal candidate will be an expert in data analysis and SQL, with a strong background in navigating and extracting data from Epic's complex database structures. This role requires a deep understanding of Epic's backend tooling and configuration, as well as hands-on experience with Google Cloud Pl