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Job Description Job Title: Licensed Practical Nurse (LPN) – Primary Care Job Description This role offers an opportunity for a caring, dedicated, and detail-oriented Licensed Practical Nurse to join a primary care team within a Federally Qualified Health Center. The organization delivers primary healthcare, dental, and mental health services to children and adults in the Greenwich and Stamford areas, with a strong focus on individuals and families living in or near public housing. The LPN supports ambulatory primary care and specialty clinics by coordinating care, promoting continuity of care, and ensuring a safe, efficient, and patient-centered clinical environment. Responsibilities • Provide compassionate, patient-centered nursing care in an ambulatory primary care setting for children and adults., • Support specialty clinics and programs by addressing barriers to care and promoting continuity of care through proactive patient engagement., • Perform care management and care coordination activities to help patients navigate services and follow care plans., • Handle clinical communications, including incoming phone calls and electronic messages, and escalate patient concerns to the RN or provider as appropriate., • Assist with clinical tasks and procedures within the LPN scope of practice, demonstrating expertise in clinical testing and patient assessment support., • Ensure proper functioning of medical equipment by performing basic checks, reporting issues, and coordinating maintenance as needed., • Manage clinical supplies, including monitoring inventory, restocking exam rooms, and ensuring availability of necessary materials., • Prepare and maintain exam rooms so they are clean, orderly, and compliant with infection control protocols before and after patient visits., • Apply knowledge of infection prevention and control practices in all aspects of patient care and clinical operations., • Participate in quality assurance and population health initiatives, such as UDS and HEDIS, to monitor and improve service quality and operational efficiency., • Maintain a neat, organized workspace that supports efficient clinical operations and a professional patient experience., • Ensure strict adherence to HIPAA, OSHA, CLIA, HRSA, and Joint Commission guidelines in all clinical and administrative activities., • Respect patient autonomy and dignity at all times, fostering trust and demonstrating cultural sensitivity in all interactions., • Communicate clearly and professionally with the healthcare team, including providers, RNs, and support staff, to coordinate safe and effective care., • Document care and communications accurately and promptly in the electronic health record system, including Epic when applicable., • Follow organizational policies, procedures, standing orders, and clinical protocols consistently., • Collaborate in team meetings and quality improvement efforts to enhance patient outcomes and clinic workflows., • Perform other related duties as assigned to support patients, colleagues, and clinic operations. Essential Skills • Completion of an accredited Licensed Practical Nurse (LPN) program., • Current, active LPN license in the state of Connecticut., • Current CPR/BLS certification., • Minimum of 2–4 years of related clinical experience in an ambulatory healthcare setting., • Demonstrated experience in primary care, ambulatory, or acute care environments., • Knowledge of infection prevention and control practices and ability to apply them consistently., • Strong communication skills, both verbal and written, for effective interaction with patients, families, and healthcare team members., • Strong organizational skills with the ability to manage multiple tasks and priorities in a busy clinical setting., • Strong interpersonal and customer service skills, with a focus on providing a positive patient experience., • Ability to handle clinical communications, including phone and electronic messages, and escalate concerns appropriately., • Ability to maintain strict confidentiality and comply with HIPAA regulations and other regulatory standards., • Ability to work effectively in a primary care team and support specialty clinics and programs. Additional Skills & Qualifications • Experience working in a Federally Qualified Health Center or similar community-based healthcare setting., • Experience with care management and care coordination, particularly for populations facing barriers to care., • Familiarity with Epic or other electronic health record (EHR) systems., • Experience in pediatric and acute care settings., • Understanding of quality assurance and population health initiatives, including UDS and HEDIS measures., • Knowledge of and comfort working within guidelines such as OSHA, CLIA, HRSA, and Joint Commission standards., • Bilingual skills in Spanish and English, enabling effective communication with a diverse patient population., • Demonstrated commitment to serving underserved communities and addressing social determinants of health.Job Type & Location This is a Contract to Hire position based out of Greenwich, CT. Pay and Benefits The pay range for this position is $31.25 - $38.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwich,CT. Application Deadline This position is anticipated to close on Sep 24, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law. If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance:Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records. Massachusetts Lie Detector:It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.

Job Description Ambulatory Medical Practices MSO, Inc. (AMP) is seeking an experienced Practice Manager to lead operations for a high-volume, multi-specialty outpatient practice affiliated with ColumbiaDoctors. This role is ideal for a proactive leader who can drive performance, improve workflows, and lead teams in a fast-paced clinical environment. AMP is a Management Services Organization (MSO) that provides clinical and administrative support for ColumbiaDoctors, one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. Why Join Us? We offer a comprehensive and competitive total rewards package that includes: • Paid Time Off, including vacation, sick and paid holidays, • Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date, • Employer-paid: Basic Life and AD&D Insurance, short- and long-term disability, • Participation in a 401(k)-retirement plan, with a company match, • Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA) and Commuter Benefits, • Tuition Reimbursement, Employee Discounts, and more! At AMP, we are dedicated to investing in the growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential. We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees. Core Responsibilities: Operations & Workflow Management • Direct day-to-day operations of a multi-provider outpatient practice, • Optimize patient flow, scheduling efficiency, and access to care, • Oversee facilities, inventory, and vendor management Leadership & Staff Development • Supervise, hire, train, and evaluate administrative and clinical support staff, • Manage staffing models, scheduling, and productivity, • Drive employee engagement and accountability Revenue Cycle Management (RCM) • Oversee front-end and back-end revenue cycle operations, • Ensure accuracy in registration, insurance verification, coding, billing, and collections Financial & Performance Management • Track KPIs and implement data-driven process improvements, • Assist with budgeting, forecasting, and expense management, • Ensure payroll accuracy and coordination with HR Compliance & Risk Management • Ensure compliance with HIPAA, OSHA, and CMS guidelines, • Maintain audit readiness and regulatory adherence, • Promote patient and staff safety standards Required Qualifications: • 3-5+ years of medical practice management experience, • Strong experience in revenue cycle management (RCM), • Demonstrated leadership experience managing teams in a healthcare setting, • Proficiency with EPIC EHR and practice management systems Preferred Qualifications: • Experience in cardiology or multi-specialty practices, • Experience managing multi-site or high-volume practices, • Familiarity with value-based care models and performance metrics Education: • Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience) (Required) Work Location: In person. Westchester County, NY. Salary Range: $80,000 to $105,000 per year Job Type: Full-time The salary range and/or annual salary listed is a good faith determination of potential base compensation that may be offered for this job at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or annual rate, several factors may be considered as applicable, including job type, location, years of relevant experience, education, credentials, budgets, and internal equity.

Job DescriptionDescription: The Director of Revenue Cycle Management (RCM) provides strategic leadership and operational oversight for all revenue cycle functions across our multi-state network of 100+ clinical and surgical practices. This executive leader will drive financial performance, optimize billing workflows, streamline claim submissions, and manage clean claim rates, accounts receivable, and denial mitigation. The ideal candidate brings deep expertise in ophthalmology and surgical RCM, private-equity backed MSO operations, multi-site practice integrations, and system scalability across the East Coast and Mid-Atlantic footprints. Key Responsibilities Strategic RCM Leadership & Operations • Oversee end-to-end revenue cycle operations across 100+ practice locations, including front-end patient intake, insurance verification, authorization, coding, charge capture, billing, collections, and denial management., • Establish and monitor core revenue cycle KPIs (e.g., Net Collection Rate, Days in A/R, Clean Claim Rate, Cost to Collect, Initial Denial Rate)., • Develop and execute standard operating procedures (SOPs) across all clinical sites to ensure consistency, regulatory compliance, and maximum yield., • Partner closely with Executive Leadership, Finance, and Practice Administrators to report monthly RCM metrics and financial performance. Ophthalmology & Surgical Billing Expertise • Manage specialized billing processes for comprehensive ophthalmology, optometry, optical retail, and subspecialties (Retina, Cornea, Glaucoma, Oculoplastics, Pediatrics)., • Maintain deep working knowledge of high-volume ophthalmic coding, including surgical global packages, anti-VEGF injection billing/buy-and-bill programs, diagnostic testing, and optical claims., • Ensure compliance with CMS, commercial payer rules, local coverage determinations (LCDs), and state/federal healthcare regulations. M&A Integration & System Optimization • Lead RCM integration for newly acquired practices, harmonizing legacy billing systems, credentialing protocols, and front-desk workflows into the centralized enterprise model., • Optimize enterprise PM/EHR systems (e.g., NextGen, Modernizing Medicine/EMA, Epic, ManagementPlus) and clearinghouse integrations to automate billing operations., • Standardize position control protocols and train Practice Administrators on front-end revenue cycle responsibilities. Vendor & Team Leadership • Direct, mentor, and evaluate the internal revenue cycle team (managers, certified coders, billing specialists, and credentialing coordinators)., • Manage strategic partnerships with external third-party RCM vendors, billing teams, and clearinghouses; conduct performance audits to maintain SLAs., • Lead credentialing and payer enrollment processes across expanding multi-state provider networks. Qualifications & Requirements • Education: Bachelor’s degree in Healthcare Administration, Business, Finance, correlated field required; Master’s degree (MHA/MBA) preferred., • Experience: Minimum 7–10+ years of progressive healthcare revenue cycle leadership, with at least 3–5 years leading RCM across a multi-site network (50+ locations preferred)., • Specialty Knowledge: Prior experience in ophthalmology, ambulatory surgery centers (ASCs), or eye care MSOs strongly preferred., • Systems Expertise: Hands-on experience with top ophthalmology practice management platforms (e.g., Modernizing Medicine EMA, NextGen, Epic, ManagementPlus)., • Certifications: Certified Revenue Cycle Executive (CRCE), Certified Professional Coder (CPC), or Certified Healthcare Financial Professional (CHFP) is a plus., • Multi-State Footprint: Proven track record of managing multi-state payer mixes (Medicare, Medicaid, commercial, vision plans) throughout the East Coast and Mid-Atlantic regions. Core Competencies • Change Management: Ability to drive operational alignment and process discipline during rapid growth and practice acquisitions., • Analytical Mindset: Expert in financial reporting, revenue integrity audits, and leverage data to identify root-cause denial trends., • Cross-Functional Communication: Skilled at collaborating with clinical staff, Practice Administrators, and executive management to drive financial results.Requirements:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. 1.1. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 1.2. Accompanies patients to the exam/procedure room. 1.3. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. 1.4. Performs screening per physician/provider guidelines. 1.5. Assists physicians/providers with various procedures. 1.6. Obtain pre-authorizations when necessary. 1.7. Convey instructions to patients/family members/caregivers. 1.8. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. 1.9. Maintains patient records effectively. 1.10. Efficiently manages and routinely checks the EPIC in-basket. 1.11. Answers and returns calls promptly and provides pertinent information., 2. Performs administrative responsibilities as assigned. 2.1. Sends/receives patient medical records and abstracts new patient records into EPIC. 2.2. Obtains lab/radiology reports, hospital notes, and referral information as requested. 2.3. Completes forms/requisitions as needed. 2.4. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., 3. Performs environmental responsibilities as assigned. 3.1. Sets up instruments and equipment according to department protocol. 3.2. Applies principles of infection control. 3.3. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. 3.4. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. 3.5. Orders, sorts, and stores supplies following established department policy., 4. Performs other related organizational duties as assigned. 4.1. Maintains patient autonomy, confidentiality, and dignity. 4.2. Ensures providers submit timely and accurate billing. 4.3. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). 4.4. Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. 4.5. Quickly shares problems related to patients and/or staff with the supervisor. 4.6. Work with the Care Coordinator for Patient Centered Medical Home initiatives. 4.7. Attend and actively participate in staff meetings. 4.8. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. 4.9. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. 4.10. Advocate on behalf of vulnerable individuals and populations. 4.11. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. 4.12. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. 4.13. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. 4.14. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., 5. May assist and/or perform chaperone duties for patient medical procedures as needed., 6. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions. Salary commensurate with experience: Min: $22.00 Max: $40.62

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities • 1. Performs patient care responsibilities as assigned. 1.1. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 1.2. Accompanies patients to the exam/procedure room. 1.3. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. 1.4. Performs screening per physician/provider guidelines. 1.5. Assists physicians/providers with various procedures. 1.6. Obtain pre-authorizations when necessary. 1.7. Convey instructions to patients/family members/caregivers. 1.8. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. 1.9. Maintains patient records effectively. 1.10. Efficiently manages and routinely checks the EPIC in-basket. 1.11. Answers and returns calls promptly and provides pertinent information., • 2. Performs administrative responsibilities as assigned. 2.1. Sends/receives patient medical records and abstracts new patient records into EPIC. 2.2. Obtains lab/radiology reports, hospital notes, and referral information as requested. 2.3. Completes forms/requisitions as needed. 2.4. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., • 3. Performs environmental responsibilities as assigned. 3.1. Sets up instruments and equipment according to department protocol. 3.2. Applies principles of infection control. 3.3. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. 3.4. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. 3.5. Orders, sorts, and stores supplies following established department policy., • 4. Performs other related organizational duties as assigned. 4.1. Maintains patient autonomy, confidentiality, and dignity. 4.2. Ensures providers submit timely and accurate billing. 4.3. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). 4.4. Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. 4.5. Quickly shares problems related to patients and/or staff with the supervisor. 4.6. Work with the Care Coordinator for Patient Centered Medical Home initiatives. 4.7. Attend and actively participate in staff meetings. 4.8. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. 4.9. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. 4.10. Advocate on behalf of vulnerable individuals and populations. 4.11. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. 4.12. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. 4.13. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. 4.14. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., • 5. May assist and/or perform chaperone duties for patient medical procedures as needed., • 6. May perform other duties as required. Qualifications EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions. YNHHS Requisition ID 151709

Sep 2, 2026 Medical Assistant (MA, EMT) - Outpatient Cardiology - ( 26163329 ) Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role. Clinical Duties Provides direct patient care under direction of provider, including but not limited to vitals, allergy/ medical reconciliation, screenings, patient history, health maintenance, advance directives and virtual health. Conducts point of care testing including quality control and documentation. Assists providers with in-house procedures as needed Under direction of providers and nurses, provides other treatments and care to patients appropriate to training, as assigned. Prepares and assists patients undergoing treatments, examinations, and procedures. Floats to other offices based on business needs. Administrative Duties Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation. Covers the front desk based on business needs. Education: Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below. Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date. All required credentials to be maintained throughout employment. Experience: In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered. Relevant experience or MA externship in a busy medical office preferred. EPIC EMR experience preferred. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment . Regular Standard Hours Per Week : 40 Schedule : Full-time (40 hours) Shift Details : Monday-Friday (7:30a-4p)

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. • 1.1. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team., • 1.2. Accompanies patients to the exam/procedure room., • 1.3. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC., • 1.4. Performs screening per physician/provider guidelines., • 1.5. Assists physicians/providers with various procedures., • 1.6. Obtain pre-authorizations when necessary., • 1.7. Convey instructions to patients/family members/caregivers., • 1.8. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider., • 1.9. Maintains patient records effectively., • 1.10. Efficiently manages and routinely checks the EPIC in-basket., • 1.11. Answers and returns calls promptly and provides pertinent information. 1. Performs administrative responsibilities as assigned. • 2.1. Sends/receives patient medical records and abstracts new patient records into EPIC., • 2.2. Obtains lab/radiology reports, hospital notes, and referral information as requested., • 2.3. Completes forms/requisitions as needed., • 2.4. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records. 1. Performs environmental responsibilities as assigned. • 3.1. Sets up instruments and equipment according to department protocol., • 3.2. Applies principles of infection control., • 3.3. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy., • 3.4. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation., • 3.5. Orders, sorts, and stores supplies following established department policy. 1. Performs other related organizational duties as assigned. • 4.1. Maintains patient autonomy, confidentiality, and dignity., • 4.2. Ensures providers submit timely and accurate billing., • 4.3. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable)., • 4.4. Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff., • 4.5. Quickly shares problems related to patients and/or staff with the supervisor., • 4.6. Work with the Care Coordinator for Patient Centered Medical Home initiatives., • 4.7. Attend and actively participate in staff meetings., • 4.8. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease., • 4.9. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities., • 4.10. Advocate on behalf of vulnerable individuals and populations., • 4.11. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community., • 4.12. Collaborate in developing a work environment where continuous quality improvements in practice are pursued., • 4.13. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities., • 4.14. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs. 1. May assist and/or perform chaperone duties for patient medical procedures as needed., 2. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.

Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We're looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results. If you're excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we'd love to connect! At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our Medical Assistants too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here. Supportive environment to promote professional and interpersonal development and growth with our MA career ladder program Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents Medical, dental and vision coverage options Generous PTO to promote work/life balance Employee assistance and wellness programs include a strong focus on promoting mental health Discounts on services, products and optional coverages movie tickets, pet insurance, travel and more! Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant (MA) scope of education. The MA experiences continued training of all aspects of the MA role. The MA covers multiple Urgent Care sites in the Fairfield region, bringing variety to your workday and the chance to collaborate across multiple teams and communities. Reliable transportation needed. Clinical/Administrative duties included but not limited to: • Vitals, allergy/medical reconciliation, screenings, placing event monitors, patient history, health maintenance, advance directives and virtual health., • Conducts point of care testing including quality control and documentation., • Assists providers with in-house procedures, as needed, • Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation. Education: Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below. Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date. All required credentials to be maintained throughout employment. Experience: In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered. Relevant experience or MA externship in a busy medical office preferred. EPIC EMR experience preferred.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. • Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team., • Accompanies patients to the exam/procedure room., • Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC., • Performs screening per physician/provider guidelines., • Assists physicians/providers with various procedures., • Obtain pre-authorizations when necessary., • Convey instructions to patients/family members/caregivers., • Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider., • Maintains patient records effectively., • Efficiently manages and routinely checks the EPIC in-basket., • Answers and returns calls promptly and provides pertinent information., • Performs administrative responsibilities as assigned., • Sends/receives patient medical records and abstracts new patient records into EPIC., • Obtains lab/radiology reports, hospital notes, and referral information as requested., • Completes forms/requisitions as needed., • Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., • Performs environmental responsibilities as assigned., • Sets up instruments and equipment according to department protocol., • Applies principles of infection control., • Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy., • Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation., • Orders, sorts, and stores supplies following established department policy., • Performs other related organizational duties as assigned., • Maintains patient autonomy, confidentiality, and dignity., • Ensures providers submit timely and accurate billing., • Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable)., • Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff., • Quickly shares problems related to patients and/or staff with the supervisor., • Work with the Care Coordinator for Patient Centered Medical Home initiatives., • Attend and actively participate in staff meetings., • Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease., • Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities., • Advocate on behalf of vulnerable individuals and populations., • Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community., • Collaborate in developing a work environment where continuous quality improvements in practice are pursued., • Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities., • Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., • May assist and/or perform chaperone duties for patient medical procedures as needed., • May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.

The Director of Revenue Cycle Management (RCM) provides strategic leadership and operational oversight for all revenue cycle functions across our multi-state network of 100+ clinical and surgical practices. This executive leader will drive financial performance, optimize billing workflows, streamline claim submissions, and manage clean claim rates, accounts receivable, and denial mitigation. The ideal candidate brings deep expertise in ophthalmology and surgical RCM, private-equity backed MSO operations, multi-site practice integrations, and system scalability across the East Coast and Mid-Atlantic footprints. Strategic RCM Leadership & Operations • Oversee end-to-end revenue cycle operations across 100+ practice locations, including front-end patient intake, insurance verification, authorization, coding, charge capture, billing, collections, and denial management., • Establish and monitor core revenue cycle KPIs (e.g., Net Collection Rate, Days in A/R, Clean Claim Rate, Cost to Collect, Initial Denial Rate)., • Develop and execute standard operating procedures (SOPs) across all clinical sites to ensure consistency, regulatory compliance, and maximum yield., • Partner closely with Executive Leadership, Finance, and Practice Administrators to report monthly RCM metrics and financial performance. Ophthalmology & Surgical Billing Expertise • Manage specialized billing processes for comprehensive ophthalmology, optometry, optical retail, and subspecialties (Retina, Cornea, Glaucoma, Oculoplastics, Pediatrics)., • Maintain deep working knowledge of high-volume ophthalmic coding, including surgical global packages, anti-VEGF injection billing/buy-and-bill programs, diagnostic testing, and optical claims., • Ensure compliance with CMS, commercial payer rules, local coverage determinations (LCDs), and state/federal healthcare regulations. M&A Integration & System Optimization • Lead RCM integration for newly acquired practices, harmonizing legacy billing systems, credentialing protocols, and front-desk workflows into the centralized enterprise model., • Optimize enterprise PM/EHR systems (e.g., NextGen, Modernizing Medicine/EMA, Epic, ManagementPlus) and clearinghouse integrations to automate billing operations., • Standardize position control protocols and train Practice Administrators on front-end revenue cycle responsibilities. Vendor & Team Leadership • Direct, mentor, and evaluate the internal revenue cycle team (managers, certified coders, billing specialists, and credentialing coordinators)., • Manage strategic partnerships with external third-party RCM vendors, billing teams, and clearinghouses; conduct performance audits to maintain SLAs., • Lead credentialing and payer enrollment processes across expanding multi-state provider networks., • Education: Bachelor's degree in Healthcare Administration, Business, Finance, correlated field required; Master's degree (MHA/MBA) preferred., • Experience: Minimum 710+ years of progressive healthcare revenue cycle leadership, with at least 35 years leading RCM across a multi-site network (50+ locations preferred)., • Specialty Knowledge: Prior experience in ophthalmology, ambulatory surgery centers (ASCs), or eye care MSOs strongly preferred., • Systems Expertise: Hands-on experience with top ophthalmology practice management platforms (e.g., Modernizing Medicine EMA, NextGen, Epic, ManagementPlus)., • Certifications: Certified Revenue Cycle Executive (CRCE), Certified Professional Coder (CPC), or Certified Healthcare Financial Professional (CHFP) is a plus., • Multi-State Footprint: Proven track record of managing multi-state payer mixes (Medicare, Medicaid, commercial, vision plans) throughout the East Coast and Mid-Atlantic regions., • Change Management: Ability to drive operational alignment and process discipline during rapid growth and practice acquisitions., • Analytical Mindset: Expert in financial reporting, revenue integrity audits, and leverage data to identify root-cause denial trends., • Cross-Functional Communication: Skilled at collaborating with clinical staff, Practice Administrators, and executive management to drive financial results.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. Accompanies patients to the exam/procedure room. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. Performs screening per physician/provider guidelines. Assists physicians/providers with various procedures. Obtain pre-authorizations when necessary. Convey instructions to patients/family members/caregivers. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. Maintains patient records effectively. Efficiently manages and routinely checks the EPIC in-basket. Answers and returns calls promptly and provides pertinent information., 2. Performs administrative responsibilities as assigned. Sends/receives patient medical records and abstracts new patient records into EPIC. Obtains lab/radiology reports, hospital notes, and referral information as requested. Completes forms/requisitions as needed. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., 3. Performs environmental responsibilities as assigned. Sets up instruments and equipment according to department protocol. Applies principles of infection control. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. Orders, sorts, and stores supplies following established department policy., 4. Performs other related organizational duties as assigned. Maintains patient autonomy, confidentiality, and dignity. Ensures providers submit timely and accurate billing. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. Quickly shares problems related to patients and/or staff with the supervisor. Work with the Care Coordinator for Patient Centered Medical Home initiatives. Attend and actively participate in staff meetings. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. Advocate on behalf of vulnerable individuals and populations. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., 5. May assist and/or perform chaperone duties for patient medical procedures as needed., 6. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Summary: The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”)., • CMAs cannot perform:, • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field)., • Perform additional specialty-specific duties as assigned and based on clinical operation needs., • Other duties as assigned. Job Qualifications: • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • Current BCLS/AED certification required., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Previous medical assisting experience in an outpatient setting preferred., • Proficiency with OSHA standards including disposal of biohazard waste preferred., • Multi-specialty experience in a high-volume setting preferred., • Prior EMR experience, Epic preferred.Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Certified Medical Assistant Career Ladder! Job Summary: The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”)., • CMAs cannot perform:, • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field)., • Perform additional specialty-specific duties as assigned and based on clinical operation needs., • Other duties as assigned. Job Qualifications: • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • Current BCLS/AED certification required., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Previous medical assisting experience in an outpatient setting preferred., • Proficiency with OSHA standards including disposal of biohazard waste preferred., • Multi-specialty experience in a high-volume setting preferred., • Prior EMR experience, Epic preferred. Hourly Rate Ranges: $24.52 - $33.84 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors, is currently seeking enthusiastic and professional Phlebotomists to join our growing team. AMP is a Management Services Organization (MSO) that provides clinical and administrative support to ColumbiaDoctors, one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. Why Join Us? We offer a comprehensive and competitive total rewards package that includes: • Paid Time Off, including vacation, sick, and paid holidays, • Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date, • Employer-paid: Basic Life and AD&D Insurance, short- and long-term disability, • Participation in a 401(k)-retirement plan, with a company match, • Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Commuter Benefits, • Tuition Reimbursement, Employee Discounts, and more! At AMP, we are dedicated to investing in the clinical growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential. We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees. Key Responsibilities: • Provide safe and compassionate phlebotomy services to adult patients in a multi-specialty setting in collaboration with health care providers and support teams., • Monitor phlebotomy testing schedules and prepare for daily volume, including confirmation of all test orders., • Accurately verify and enter patient and test information and ensure proper labeling of specimens., • Perform venipuncture blood collection safely and accurately., • Collect and prepare specimens for laboratory testing, including processing and transport following all standard practice procedures., • Manage availability and proper functioning of phlebotomy supplies, as well as routine quality controls and instrument maintenance per policy., • Maintain a safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations. Required Experience/Skills: • 2 years of relevant work experience, • Proficient phlebotomy skills, aseptic technique, standard precautions, and HIPAA practices, • Must be efficient, organized, proficient in maintaining high volume patient flow, and demonstrate excellent customer service skills Preferred Experience/Skills: • EPIC experience, • Experience in an outpatient or ambulatory care setting, • Familiarity with lab order entry and specimen handling protocols, • Working knowledge of insurance requirements Education/Certification: • Graduate of an approved Phlebotomy course with Certificate of Completion (Required), • BLS Certification (Required), • AHA, BLS Certification (Required), • Phlebotomy Certification (Preferred) Work Location: On-site, Travel to other practice locations as needed. Salary Range: $20.00 – $23.00 per hour Job Type: Full-time The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).

Job Description Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors, is currently seeking enthusiastic and professional Registered Nurses to join our growing team. AMP is a Management Services Organization (MSO) that provides clinical and administrative support to ColumbiaDoctors, one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. Why Join Us? We offer a comprehensive and competitive total rewards package that includes: • Paid Time Off: vacation, sick and paid holidays, • Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date, • Employer-paid: Basic Life and AD&D Insurance, short- and long-term disability, • Participation in a 401(k)-retirement plan, with a company match, • Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Commuter Benefits, • Tuition Reimbursement, Employee Discounts, and more! At AMP, we are dedicated to investing in the clinical growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential. We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees. Position Summary We are seeking an experienced, dynamic Clinical Nurse Manager to support our Director of Clinical Services. The Clinical Nurse Manager will lead clinical operations in a fast-paced outpatient, multi-specialty environment. This role requires a strong clinical foundation combined with exceptional leadership, operational, and communication skills. The ideal candidate thrives in a collaborative setting and is passionate about delivering high-quality patient care while developing and supporting clinical teams. The Clinical Nurse Manager is responsible for overseeing daily clinical operations, supervising nursing and clinical support staff across multiple locations, and ensuring high standards of patient care, safety, and regulatory compliance. This leader will serve as a key liaison between providers, staff, and administration to ensure seamless workflow and exceptional patient experiences. Key Responsibilities: • Provide direct leadership, supervision, and mentorship to nursing and clinical support staff, • Manage staffing, scheduling, and workforce planning across multiple locations, • Oversee payroll processing and timecard approvals to ensure accuracy and compliance, • Conduct regular performance evaluations, provide constructive feedback, and implement performance improvement plans as needed, • Lead onboarding, training, and ongoing professional development of clinical staff, • Ensure compliance with clinical standards, policies, and regulatory requirements, • Monitor and optimize clinical workflows to maximize efficiency and patient satisfaction, • Support and drive quality improvement initiatives and evidence-based practice implementation, • Collaborate with physicians and specialty providers in a multi-specialty outpatient setting, • Maintain clinical competencies and ensure staff maintain required certifications, • Utilize EPIC EMR for documentation oversight, reporting, workflow optimization, and performance metrics tracking Required Experience/Skills: • Minimum 3 years of RN experience, • Minimum 5+ years of managing and training clinical staff, including oversight of teams across multiple locations, • Strong background working with adult patients in a primary care and multi-specialty outpatient setting, • Excellent verbal, written and conflict resolution skills, • Medical knowledge as per assigned specialties, • Proficiency in EPIC EMR Preferred Experience/Skills: • Outpatient specialty/multi-specialty practice experience, • Cardiology and/or medical-surgical clinical experience Education/License/Certification: • Current RN License from an accredited nursing program, • Current BLS and ACLS certification from the American Heart Association (AHA), • Bachelor's degree in nursing, preferred Work Location: On-site, Travel to other practice locations as needed. Job Type: Full-time Salary Range: $120,000 – $135,000 The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).

Job Description $5,000 SIGN-ON BONUS!!! Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors, is currently seeking enthusiastic and professional Registered Nurses to join our growing team. AMP is a Management Services Organization (MSO) that provides clinical and administrative support to ColumbiaDoctors, one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region. Why Join Us? We offer a comprehensive and competitive total rewards package that includes: • Paid Time Off: vacation, sick and paid holidays, • Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date, • Employer-paid: Basic Life and AD&D Insurance, short- and long-term disability, • Participation in a 401(k)-retirement plan, with a company match, • Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Commuter Benefits, • Tuition Reimbursement, Employee Discounts, and more! At AMP, we are dedicated to investing in the clinical growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential. We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees. Key Responsibilities: • Provide compassionate nursing care to Cardiology adult patients in a high-volume, multi-specialty medical practice, ensuring smooth patient flow and care coordination in collaboration with health care providers and support teams., • Administer oral and injectable medications, vaccines, and therapies per provider order, • Perform diagnostic and point of care testing (i.e., urine, respiratory, blood tests) according to practice protocols., • Perform cardiac stress testing, anticoagulation management, cardiac device monitoring, and echocardiography bubble studies according to practice protocols., • Conduct comprehensive patient assessments, and efficient patient triage, including patient communication and education., • Facilitate patient anticoagulation therapy management.., • Utilize phlebotomy, specimen processing, IV and ECG interpretation skills, as required., • Implement patient care coordination and provide patient education., • Document clinical information accurately., • Provide oversight and support for daily clinical operations and medical assistant staff., • Act as a clinical resource and support for peers, practice manager, ancillary, and support staff., • Responsible for patient and family safety, reporting incidents to the manager and completing an incident report in a timely manner., • Manage availability and proper functioning of clinical supplies, as well as routine quality controls of all needed equipment and documents. Required Experience/Skills: • Minimum 2 years’ experience working as a registered nurse in a hospital or relevant setting, • Minimum of 1 year in-patient cardiology or critical care experience, • Phlebotomy and IV skills, • Effective communication skills, attention to detail, and ability to multi-task in a fast-paced environment, • Strong leadership and critical thinking skills, and ability to work independently Preferred Experience/Skills: • EPIC electronic health record experience, • Experience in an outpatient cardiovascular clinic setting Education/License/Certification: • Graduate from an accredited registered nursing program, • American Heart Association BLS and ACLS certifications (Required), • Active unencumbered NYS Registered Nurse License (Required), • BSN (Preferred) or ASN considered with relevant experience Work Location: On-site. Travel to other practice locations as needed. Job Type: Full-time and Part-time, flexible schedules Salary Range: $50.00 – $60.00 per hour The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).

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What You’ll Be DoingBuilding and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We’re Lookin

QualificationsRequiredEpic ASAP certification4+ years of recent experience in ASAP application build and maintenanceImplementation, build and configuration experience in an Epic production build environmentExperience with the replication of requirements from an existing urgent care location to a new