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Job Description: Director of Product Development Location: Hauppauge, NY Department: Product Management / Product Development Salary: $80,000 - $110,000 Reports To: COO / Chief Commercial Officer / Executive Leadership Team Direct Reports: • Product Managers, • Packaging / Graphic Designers, • QA & Compliance Staff, • Project Coordinators, • (Total team size: <10) Position Summary The Director of Product Development is responsible for leading the end-to-end development of new products across all company product categories, from concept through launch. This role owns the product roadmap, manages a cross-functional product development team, and works closely with China-based manufacturing partners to source, adapt, and commercialize products that meet customer, quality, and compliance requirements. This is a hands-on execution leadership role, well suited for a product professional with deep experience sourcing from China, managing PLM processes, and launching successful consumer products for Walmart, Amazon, and pet specialty retailers. While this role does not own final P&L or margin accountability, it plays a critical role in enabling commercial success by delivering market-ready products on time, with the right features, packaging, compliance, and documentation. Key Responsibilities Product Strategy & Roadmap Ownership • Own and maintain the new product development roadmap across all product categories., • Identify product opportunities based on customer needs, market trends, competitive analysis, and retailer requirements., • Develop clear product briefs, specifications, and launch timelines., • Present product recommendations, roadmaps, and trade-offs to the Executive Leadership Team (ELT) for approval., • Lead SKU rationalization efforts in partnership with Sales, Sales Operations, and Supply Chain. China Sourcing & Factory Collaboration • Lead full collaboration with China-based manufacturers, including:, • Product selection and feasibility assessment, • Sample development and revisions, • Tooling coordination (as applicable), • Costing and specification alignment, • Travel internationally approximately twice per year to support factory engagement and product development initiatives., • Ensure product changes and derivative designs are clearly documented and communicated to suppliers. End-to-End Product Development Execution • Lead the execution of new product development from concept through commercialization., • Ensure products meet defined requirements for:, • Functionality and quality, • Packaging and branding, • Regulatory compliance, • Retail readiness, • Partner closely with Sales Operations and Supply Chain to align product timing with customer programs, replenishment cycles, and inventory plans., • Manage development timelines, risks, and dependencies to ensure on-time launches. PLM, Process & Governance • Own and continuously improve the Product Lifecycle Management (PLM) process., • Ensure accurate and timely documentation of:, • Product specifications, • Bills of materials, • Packaging details, • Compliance certifications and test reports, • Establish clear stage-gate discipline and accountability across the product development lifecycle., • Drive process consistency, documentation, and cross-functional transparency. Packaging, Compliance & QA Oversight • Lead packaging development in collaboration with internal designers and external partners., • Ensure all products and packaging meet applicable U.S. regulatory, safety, and labeling requirements, including:, • Pet safety standards, • Testing and certifications (ASTM, FDA, Prop 65, etc.), • Retailer-specific compliance requirements, • Oversee QA and compliance activities to ensure products are market-ready and audit-compliant. Team Leadership & Cross-Functional Collaboration • Lead, coach, and develop a small, multidisciplinary Product Development team., • Set priorities, workloads, and performance expectations., • Partner closely with:, • Sales & Sales Operations (customer needs, launches, assortment strategy), • Supply Chain & Logistics (timing, sourcing, inventory readiness), • Marketing (positioning, packaging, product content), • Act as the central point of coordination for new product initiatives. Required Qualifications • 7+ years of experience in Product Development or Product Management within consumer products / CPG., • Proven experience sourcing products from China-based manufacturers, including direct factory collaboration., • Strong hands-on experience managing PLM processes and documentation., • Experience leading cross-functional teams (Product Managers, Designers, QA, Coordinators)., • Working knowledge of:, • Product compliance and testing requirements, • Packaging development and labeling standards, • Retail and eCommerce product readiness, • Excellent project management, communication, and organizational skills., • Ability to operate effectively in a hands-on, execution-focused leadership role. Preferred Qualifications • Experience developing products for Walmart, Amazon, and pet specialty retailers., • Familiarity with ERP systems and integration with PLM., • Experience in SKU rationalization and assortment optimization., • Background in a lean, growth-stage, or transformation-oriented organization. What Success Looks Like Within 12–18 months, success in this role will be defined by: • New products launched on time and meeting customer and market expectations., • Strong collaboration with Sales Operations and Supply Chain resulting in smooth launches., • Improved discipline, visibility, and execution within the PLM and product development process., • A clear, well-managed product roadmap aligned with company strategy., • Products that perform successfully in the market across both retail and eCommerce channels. Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off

Job Description The Vice President of Sales is responsible for driving enterprise revenue growth, market expansion, and sales team performance across all Island Tech Services business units, including: * Emergency Vehicle Upfitting * Mobile Data Computing, In-Vehicle Video and IoT solutions * Information Technology Managed services * Fire Apparatus and Equipment * Multi-location road service operations This executive leader develops and executes a scalable sales strategy aligned with ITS's operational capacity, technical capabilities, and long-term growth objectives. The VP of Sales is accountable for revenue performance, margin integrity, sales process discipline, and leadership development within the sales organization. This role reports directly to the Executive Vice President of Business Operations and works in close partnership with Operations, Finance, and Systems leadership. Responsibilities1. Revenue Strategy & Market Expansion • Develop and execute a 3–5 year sales growth strategy aligned with ITS expansion goals., • Identify high-value verticals (career, combination, and volunteer fire departments; municipalities; law enforcement; public works; utility fleets)., • Expand recurring revenue through managed services and lifecycle support programs. Drive geographic expansion across multi-location markets., • Establish structured account penetration strategy for key municipalities and regional agencies.2. Sales Leadership & Team Development, • Lead, coach, and develop Regional Sales Managers and Account Executives., • Establish clear performance expectations, activity metrics, and accountability standards., • Build a culture of consultative selling versus transactional quoting., • Implement structured onboarding and ongoing sales training., • Partner with HR to recruit high-performing sales talent aligned with ITS Fundamentals culture.3. Sales Process & Operational Discipline, • Standardize CRM usage and pipeline hygiene in NetSuite and other applications, • Implement stage-gate sales methodology for:, • Apparatus upfitting projects, • Technology deployments, • Multi-year managed service agreements, • Drive forecast accuracy (monthly/quarterly/annual)., • Reduce sales cycle time while protecting gross margin., • Collaborate with Operations to align backlog capacity and production scheduling.4. Margin & Pricing Strategy, • Maintain pricing discipline across equipment, labor, and managed services., • Work with Finance to establish margin thresholds and discount controls., • Ensure labor hour quoting aligns with shop productivity targets., • Protect profitability while remaining competitive in municipal bid environments.5. Strategic Account & OEM Partnerships, • Develop executive relationships with:, • Municipal decision-makers and command staff, • Purchasing agents, • Fleet managers, • Strengthen manufacturer partnerships (MDC, video, lighting, radio, IoT)., • Identify co-marketing and territory growth opportunities.6. Managed Services Growth, • Develop structured managed services tiers and pricing models., • Transition ITS from project-based revenue to recurring revenue streams., • Ensure sales team properly positions lifecycle support agreements., • Increase attachment rate of managed services to new installs.Qualifications, • 10+ years of progressive B2B sales leadership experience, • Experience in public safety, fleet, vehicle upfitting, municipal sales, or technology integration preferred, • Demonstrated success leading multi-location sales teams, • Experience managing both capital equipment and recurring revenue models, • Strong financial acumen (margin, pricing, forecasting), • CRM and pipeline management expertiseLeadership Competencies, • Strategic thinker with operational discipline, • High accountability orientation, • Data-driven decision maker, • Strong executive presence, • Builder of scalable systems and repeatable processes If you're ready to sell to those who serve-and want to make an impact in a high-growth company-we want to hear from you. Apply with your resume and a quick note about why you'd be a great fit. Culture Integrity, transparency, continuous improvement, and team-first mentality define our approach. Join a company that values doing the right thing and growing together. About Us Island Tech Services (ITS) provides advanced technology and vehicle upfitting solutions for Police, Fire, EMS, and local government agencies. We specialize in rugged computing, fleet integration, communications, and in-vehicle systems. As we continue to grow, we're looking for motivated, detail-oriented sales professionals to help us expand our impact and serve those who serve. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance

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