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Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Director of Outreach, the requirements listed below represent the knowledge, skill, and/or ability required. The Outreach Worker is responsible for outreach initiatives to expand access to behavioral health services within the community. This role will build and maintain strong partnerships with community organizations, healthcare providers, schools, and local agencies while ensuring outreach activities align with the organization’s mission and goals. The Outreach Worker will work with the Director of Outreach to develop strategies to increase program visibility, and implement evidence-informed approaches to connect individuals and families to behavioral health resources. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. KEY ESSENTIAL FUNCTIONS • Work with the Director of Outreach, Program Directors, Senior Administrators, and program outreach/intake staff to develop and implement a strategic and targeted outreach plan for the Behavioral Health portfolio., • Develop new and strengthen existing partnerships with referral partners in the community., • Focus on boosting internal referrals and integrated are model within Acacia Network., • Participate in community council meetings, community meetings, etc., to share Acacia Network services and develop potential partnerships., • Table at community events, resource fairs, and/or within city or state agencies to share program information for potential referral to services., • Assist in maintaining the program’s census across the BH network at full capacity., • Coordinate, organize, and conduct presentations to community agencies, hospitals, criminal justice and family court entitles, and other community partners., • Engages in educational prevention activities., • Maintains quality documentation and ensures submission of accurate and timely documentation., • Assists staff in coordinating referrals to the appropriate program, ensuring follow-up communication for referral partner, and seamless admission to the program, if determined to be clinically appropriate., • CASAC, CASAC-T, CRPA, CRPA-P, or qualified health professional, preferred., • Bilingual skills (Spanish), preferred, • Demonstrates skills in strengths-based, person-centered, trauma-informed, and self-directed care., • Experience working within community settings, preferred., • Obtain within six months of hire:, • Trained in Opioid Overdose Prevention and Narcan Use, • Obtain within thirty days of hire:, • Mandated Reporter, • Excellent communication, public speaking, interpersonal skill, and presentation skills. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues