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  • Shift Leader
    Shift Leader
    11 hours ago
    $18.5–$24 hourly
    Full-time
    New Hyde Park

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • General Manager
    General Manager
    11 hours ago
    $65000–$70000 yearly
    Full-time
    Garden City

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee our two Long Island locations (Roosevelt Field Mall + Roslyn). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to regularly lift 50 lbs or more, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$70,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Experienced Table Games Dealer for Resorts World NYC
    Experienced Table Games Dealer for Resorts World NYC
    1 month ago
    $21–$25 hourly
    Full-time
    Jamaica, Queens

    A Table Games Department Dealer II is expected to exemplify our core values, which are honesty, loyalty, compassion, hard work and harmony. To be successful in this position, a Table Games Dealer II must be skilled at dealing various table games, driven to provide exceptional customer service, dedicated to maintaining game integrity and security, while maintaining a professional appearance and attitude at all times. Essential Functions/Requirements: • Must be 18 years or older and eligible to work in the United States., • High school diploma or equivalent., • A minimum of 12 months’ experience dealing table games in a Class III gaming facility preferred with at least two of the five core games, one of which must be Blackjack. (Core Games are Blackjack, Baccarat, Roulette, Craps and Pai Gow Tiles)., • Ability to qualify for, obtain, and maintain a New York State Gaming Commission license., • Required to successfully complete a pre-employment background check., • Ability to deal all poker derivative games and their variations., • Ability to showcase dealer skills through a live casino table audition., • Proficiently and efficiently, deal assigned table games, controlling game pace and ensuring strict adherence to policies and procedures related to the game., • Accurately pay and take winning and losing wagers according to company policy., • Demonstrated proficiency in basic math, with the ability to accurately perform mathematical functions applicable to business needs., • Manual dexterity to operate job-related equipment and deal a variety of table games., • Request for and enter Players’ Club Account information in the dealer display and maintain accuracy of player ratings in the system., • Track all transactions through the dealer display on the table and ensure accuracy., • Complete, verify information, and appropriately sign all associated documents., • Maintain constant and vigilant security of company assets, • Maintain full alertness and knowledge of who is participating in each round of play through visual tracking and verbal communication with all players., • Maintain complete game protection at all times., • Must be able to work with technology required by the position, including using and reading a digital display screen on a live casino table., • Ability to see and distinguish color, letters, numbers, and symbols., • Adhere to and comply with all Table Games Department and company policies, procedures, and gaming regulations, including NYSGC rules, Federal and State Laws and regulations, and RWNYC Internal Controls applicable to the position., • Adhere to all Company Compulsive and Problem Gambling Plan regulations, specifically prohibiting service to minors and/or intoxicated persons., • Report any functionality, safety, or compliance issues with equipment, as well as any discrepancies in transactions to their direct manager., • Report any potential risks or errors, whether anticipated or already occurred, to the Table Games Management., • Ensure all transactions are accurate and completed according to Table Games Department Procedures., • Inform the Table Games Floor Manager of all irregularities, including all errors and suspicious activities., • Demonstrate understanding of how actions and decisions may impact the company both financially and in guest relations, and maintain confidentiality of sensitive information., • Provide exceptional and professional customer service to all patrons and team members, ensuring a positive and engaging experience regardless of the volume or nature of the interaction., • Ability to explain game-related questions precisely and clearly in English., • Ability to maintain composure when high-pressure situations occur with guests, demonstrating patience and effective communication, especially with those facing language barriers., • Pass on all pertinent information to the direct supervisor as well as incoming staff., • Ability to work effectively with others, communicate clearly, and receive direction., • Ability to read, analyze, and interpret documents, write detailed information and correspondence, and effectively present information., • Must demonstrate flexibility in accommodating guest requests that have received management approval., • Reliable, consistent, and punctual attendance is required, including adherence to all scheduled break times and prompt arrival at assigned section to ensure seamless operations and meet guest demands., • Must be willing and able to work weekends, holidays, and any assigned shifts., • Must be able to attend educational events, briefings, and training sessions required for professional skill improvement and learning new procedures., • Maintain a well-groomed, neat, and professional appearance, as well as personal hygiene, and adhere to assigned uniform, badge, and name tag requirements., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Core Competencies: • Demonstrates consistent regard and dedication to guests, vendors, colleagues, and the Company by being engaged, interested and productive., • Demonstrates a constant desire to actively and collaboratively assist in building the best practices necessary for the Company’s success., • Demonstrates an understanding of how their actions and decisions may have an impact on the Company both financially and on guest relations., • Demonstrates the courage and initiative to present new ideas and the perspective to create positive results., • Exhibits respectful consideration of viewpoints, situations and suggestions., • Exhibits high standards of customer service, putting the guest at the forefront of every decision., • Demonstrates the ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members, • Demonstrates the ability to keep confidential information is only accessible to individuals authorized by the company. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. • While performing the duties of this job, the Team Member is regularly required to talk and hear., • Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, feel objects, tools or controls, reach with hands and arms, climb or balance, stoop, stretch and bend. Craps dealers will perform the function of Stickperson., • Team Member is occasionally required to kneel, crouch, or crawl., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged standing during the shift. Work Environment: The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment varies. When on the casino floor, the noise level can routinely be loud., • Staff will routinely encounter patrons who may use strong or colorful language and are expected to maintain professionalism and a non-reactive demeanor., • The role involves working in a setting where there is a possibility of exposure to various forms of aerosols, smoke, and/or vapor., • Must be able to handle intoxicated guests in a professional manner. Pay Transparency: $21-24/hr plus Tokes About Resorts World The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required meeting the ongoing needs of the organization.

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  • Property Manager (Michelama Coops – HPD Experience Required)
    Property Manager (Michelama Coops – HPD Experience Required)
    1 month ago
    Full-time
    North New Hyde Park

    ABOUT THE ROLE - minimum 5 YEARS EXPERIENCE We are seeking a seasoned Property Manager with direct experience overseeing Michelama Coops and working within the regulatory framework of NYC Department of Housing Preservation and Development. The role requires deep knowledge of HPD compliance, cooperative housing operations, and community-focused property management. KEY RESPONSIBILITIES 1. Operational Management (Michelama Coops) Oversee daily operations for Michelama Cooperative buildings, ensuring compliance with governing documents and HPD requirements. Maintain common areas, building systems, and grounds according to HPD and cooperative board standards. Supervise onsite staff, including maintenance, porters, security, and contracted vendors. 2. Cooperative Board & Resident Relations Serve as the liaison between management and the co-op board. Prepare board meeting materials, attend meetings, and execute board directives. Support shareholders with onboarding, communication, service requests, and conflict resolution. 3. HPD Compliance & Regulatory Oversight Ensure all operations and documentation comply with HPD program rules, especially those applicable to limited-equity cooperatives. Submit HPD filings, annual compliance documents, and required certifications on schedule. Maintain accurate records for inspections, violations, abatements, and program audits. Coordinate with HPD representatives during property inspections or program reviews. 4. Leasing, Sales, and Occupancy (Cooperative Framework) Oversee the processing of shareholder applications, re-sales, succession requests, and eligibility verifications in accordance with co-op bylaws and HPD guidelines. Maintain accurate occupancy records and ensure compliance with income or residency requirements where applicable. 5. Financial Management Manage collection of maintenance fees, arrears, and special assessments. Prepare and monitor annual operating budgets for the cooperative. Present financial reports to the board and coordinate with auditors. Track HPD regulatory financial requirements (e.g., rent roll, affordability compliance). 6. Maintenance & Vendor Coordination Develop maintenance schedules aligned with HPD and local code requirements. Oversee corrective actions for violations issued by HPD, DOB, FDNY, or other agencies. Manage vendor bids, contracts, and performance. 7. Risk Management & Safety Ensure building compliance with fire safety, local laws, and HPD housing quality standards (HQS). Implement emergency response procedures and manage insurance claims. QUALIFICATIONS Required 3–7+ years of property management experience, including direct work with Michelama Coops or similar HPD-regulated co-ops. Strong understanding of HPD processes, filings, violations, and compliance cycles. Experience working with cooperative boards and shareholders. Excellent communication, organizational, and leadership abilities. Proficiency in property management systems and Microsoft Office. Preferred Certifications such as ARM, CPM, CMCA, or NYS Real Estate License. Experience with HPD programs (e.g., Mitchell-Lama, Article XI, Limited-Equity Coops). Familiarity with city agencies such as DOB, FDNY, DOF, and DHCR. KEY COMPETENCIES Strong problem-solving and conflict-resolution skills Cooperative housing expertise Knowledge of HPD regulatory frameworks Financial and operational accountability Exceptional interpersonal and communication abilities BENEFITS Competitive salary and benefits package Work with an established cooperative community Opportunity to have long-term impact on housing operations and compliance

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