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At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio of managed services spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, along with a robust professional services suite of offerings, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience We, the RapidScale Managed Network Operations (MNO) team, are seeking a Lead Network Engineer to serve as the highest escalation point for complex network challenges while also supervising a team that provides proactive health monitoring of customer-managed networks and services. This role blends deep technical expertise with proven leadership experience, requiring a critical thinker who can navigate complex network architectures, resolve advanced issues, and drive operational excellence through effective team leadership. In addition to expert troubleshooting, the Lead Network Engineer will take ownership of a third-party offshore alert monitoring team to ensure seamless 24/7 network performance. The role includes high-impact responsibilities such as incident command, case ownership, SLA management, and mentoring of both internal engineers and external support resources. This is a high-visibility role ideal for someone who is equally skilled at solving difficult technical problems and leading cross-functional teams to deliver high-performance outcomes. Key Responsibilities • Supervise and mentor a third-party offshore alert monitoring team, ensuring seamless 24/7 oversight of network health and service performance, • Act as the primary subject matter expert (SME) and senior escalation point for complex network issues within the MNO Support organization, • Provide Tier-3 support, assisting in deep technical troubleshooting, customer escalations, and critical incident resolution, • Lead incident response efforts for high-priority outages, serving as incident commander and ensuring coordination across teams, • Take ownership of support queue and case assignments, ensuring appropriate prioritization and visibility across technical teams, • Implement data-driven SLA tracking and enforcement, and support leadership in improving SLA attainment across the organization, • Proactively engage in escalations and high-impact cases, working directly with engineers, customers, and vendors to ensure resolution, • Partner with MNO leadership to evaluate team performance against SLAs and support capacity planning based on caseload trends, • Collaborate cross-functionally with Datacenter, Implementation, Product, and Technology teams on large-scale network projects, • Guide Tier-1 and Tier-2 MNO Support and Sales Engineering teams in technical issue resolution and process standardization, • Lead and enhance alert monitoring processes, coach frontline engineers, and support consistent case resolution and escalation workflows, • Conduct regular team meetings and knowledge-sharing sessions, driving performance alignment and continuous improvement, • Identify and drive process improvements to improve support efficiency, customer satisfaction, and issue response time, • Coordinate with Cox NOC, Service Assurance, network vendors, and ISPs/MSPs to ensure comprehensive support escalation paths, • Serve as the bridge between technical operations, customer teams, and internal stakeholders to ensure clear communication and alignment, • Stay up to date on evolving business, technology, and infrastructure requirements, serving as an advisor for forward-looking solutions, • Occasional after-hours or on-call responsibilities may be required Minimum Qualifications • Bachelor's degree in a related discipline and 6 years of experience in a relevant field; or a master's degree and 4 years of experience; or a Ph.D. and 1 year of experience; or 10 years of directly applicable experience, • Proven ability to lead and mentor operational teams, including offshore or third-party monitoring resources, • Demonstrated experience in support queue management, case assignment, and prioritization in a high-volume technical environment, • Strong background in SLA enforcement, tracking, and improvement, with a data-driven approach to performance management, • Comfortable joining escalations as a senior resource, and serving as an escalation point of contact for high-visibility incidents, • Deep understanding of the OSI or TCP/IP models and associated protocols, • Hands-on expertise with TCP/UDP, Routing & Switching, SSL/IPsec, VPN, VLAN, BGP, QoS, MPLS, DHCP, and NGFW, • Extensive experience with LAN, WAN, SD-WAN, and Wi-Fi technologies, • Proficient with network performance monitoring and orchestration tools (e.g., LogicMonitor, PRTG, FortiManager, VeloCloud Orchestrator), • Experience mentoring engineers and managing performance in a metrics-driven environment, • Understanding of server virtualization and how it intersects with network performance, • Industry certifications such as CCNP, JNCIP, Fortinet NSE4, or VeloCloud VCP Preferred Qualifications • Proven SD-WAN experience with vendors such as VeloCloud, Fortinet, or Meraki, • Strong ability to monitor and troubleshoot hybrid infrastructure performance issues across cloud and on-prem environments, • Experience with VMware virtualization, • Experience with Fortinet NGFW (physical and virtual), • Advanced certifications such as CCIE, JNCIE, or Fortinet NSE7 USD 108,800.00 - 181,400.00 per year Compensation: Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Job Description Ready to Architect What’s Next in Tech? BlackHawk Data is seeking a sharp, forward-thinking Solutions Architect/Sales Engineer to help shape mission-critical technology environments for some of the world’s most complex enterprises. This is your chance to lead high-impact projects across vital industries like healthcare, utilities, and public infrastructure where security, performance, and innovation matter most. You’ll work alongside a highly collaborative, driven team to design and deliver end-to-end solutions that truly solve business problems, not just check boxes. If you're energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving we want to meet you. Make an impact. Build what matters. Grow with us. About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country—trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job, you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next—with a team that’s going places. 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Title: Senior Solutions Architect Location; NYC and Tristate area Senior Solution Architect - BlackHawk Data What You Will Do • Technical Leadership & Design: Lead the design and delivery of seamless, scalable IT architectures, emphasizing network security, cloud integrations, and complex network structures for our clients. Define best practices and establish frameworks for secure, resilient, and efficient designs., • Client Engagement: Lead client-facing discussions to understand their unique needs, translating business goals into actionable technical requirements and implementation strategies., • Solution Development: Craft end-to-end solutions, including creating detailed schematics, architectural diagrams, and comprehensive bills of materials. You’ll engage in all stages, from discovery to delivery., • Experience: 7+ years in solution architecture, with a proven track record of designing, implementing, and overseeing complex IT infrastructures for large-scale clients., • Thought Leadership: Demonstrated ability to lead sales and strategy discussions, showcasing deep industry knowledge and a proactive approach to technology challenges., • Technical Skills:, • Network Architecture: Expertise in BGP, EVPN, VXLAN, network segmentation, VRF, and other advanced networking protocols., • Security Frameworks: Proficiency in NGFW, SWG, SASE, ZTNA, email security, endpoint protection, and identity management., • Cloud Proficiency: In-depth experience with AWS, GCP, and Azure, including hybrid-cloud designs and data center integrations., • Backup & Data Center: Knowledge of backup solutions, data center designs, and storage best practices., • SD-WAN and SD-Access: Understanding of SD-WAN and SD-Access technologies, with experience in configuring and managing these environments., • Wireless Networks: Strong skills in wireless networking including RF design with predictive surveys understanding or post surveys and APoS survey design, • Optical Networks: working knowledge of WDM and PON technologies, • Cable Plant Design: Ability to design cable routes for fiber and copper for in building and campus networks., • Vendor Knowledge: Familiarity with leading technology solutions from Cisco, Fortinet, Arista, HPE/Aruba, Palo Alto, Microsoft Azure, AWS, Zscaler, Cloudflare, and VMware. At BlackHawk Data, we don’t just partner with industry leaders, we architect what’s next alongside them. Our clients trust us to deliver cutting-edge solutions using top technologies from partners like Cisco, Fortinet, Arista, Cloudflare, Palo Alto, and more. We’re looking for a visionary technical expert who’s ready to design and deliver next-gen solutions across security, wireless, infrastructure, and cloud. As we expand into cloud services, your experience with Microsoft Azure and AWS will be critical in helping us scale and innovate. If you thrive in a high-performance environment where your ideas shape the future, let’s build something great together. Why Join BlackHawk Data? Because we don’t just build IT solutions, we build futures. We believe that doing the right thing, the right way, creates lasting impact. Our mission is grounded in integrity, innovation, and purpose and we’re just getting started. Powered by JazzHR un2GsydX65

Job DescriptionDescriptionOverview The Associate Director, Network Engineering leads NYPL's network infrastructure strategy, operations, and team to ensure secure, reliable connectivity across all library locations. This is a hands-on technical leadership role responsible for the architecture, deployment, performance, and security of NYPL's wired, wireless, cloud-based, and telecommunications networks. Supporting over 92 locations the role collaborates with IT, Capital Planning, and external partners to drive technology modernization while managing risk and maintaining operational excellence. The role also supports the architectural design and network strategy of community-based internet service projects that extend NYPL's reach beyond its physical branches. We are looking for someone we can count on to: Own: • Strategic direction and daily operation of NYPL's enterprise network infrastructure, • Fortinet ecosystem including FortiGate firewalls, FortiAnalyzer, and FortiManager, • Cisco Networks switching and routing environment, • AWS networking infrastructure including routing and site-to-site VPN connectivity, • Telecommunications architecture and vendor relationships, • Network Engineering team performance, resource planning, and career development, • Development, reporting, and execution of KPIs, SLAs, and performance metrics, • Network security architecture and controls at Internet, datacenter, cloud, and access layers, • Management of E-Rate and data/telecommunications agreements.Teach:, • Mentor and develop engineering staff, fostering technical growth and leadership readiness, • Build organizational understanding of network services and infrastructure dependencies, • Drive collaborative awareness of network impact across capital projects and IT initiativesLearn:, • NYPL's unique operational and public service challenges across distributed sites, • Evolving best practices for hybrid network design in public and nonprofit sectors, • Tools and processes to improve security, monitoring, automation, and accountabilityImprove:, • Infrastructure resilience, uptime, and performance monitoring, • Cross-team collaboration, planning alignment, and incident response maturity, • Build strong relationships with IT, Cybersecurity, and Capital Planning teams, • Begin assessing NYPL's network health, architecture, and documentation, • Familiarize with existing performance metrics, tools, and team capabilities, • Conduct hands-on validation of network and firewall configurations, VPN tunnels, and WAN circuit health3 months, this person will:, • Develop a roadmap for future network upgrades, tooling improvements, and staffing, • Ensure core monitoring, ticketing, and configuration tools are optimized and operational, • Begin tracking and reporting service delivery metrics aligned to team goals, • Lead expert-level troubleshooting and resolution of high-complexity technical issues across network, cloud, and security systems6 months and beyond, this person will:, • Demonstrate leadership in cross-functional planning and project execution, • Deliver measurable improvements in uptime, incident response, and team performance, • Lead and support strategic initiatives expanding NYPL’s digital and physical network presence Core Responsibilities • Lead and participate in architecture, deployment, and administration of NYPL's enterprise network (Cisco routers/switches, Fortinet firewalls, Aerohive WiFi, AWS networking components), • Manage connectivity across 94+ locations using dark fiber, MPLS, high-speed circuits, secure cloud connections, and telecom infrastructure, • Maintain network security through segmentation, firewall policies, VPNs, and NAC integration, • Own the Fortinet stack including FortiAnalyzer reporting and FortiManager configuration workflows, • Administer AWS networking, including VPC design, Direct Connect, security groups, route tables, and VPN management, • Lead technical planning and implementation for capital projects and new site builds, • Guide incident response efforts and serve as Tier-3 escalation point for network issues, • Define and report on network KPIs including uptime, latency, incident resolution time, and SLA adherence, • Lead vendor assessments, equipment evaluations, and procurement processes, • Provide network architecture and support for community-based internet service programs extending Library access beyond brick-and-mortar locations, • Track and manage all network circuits and connectivity services, including E-rate bidding, contract renewals, and spend managementCollaboration & Communication, • Partner with Capital Planning on infrastructure design and timing alignment, • Coordinate with Cybersecurity, IT, and Service Delivery teams to ensure end-to-end service health, • Clearly communicate risks, project status, and metrics to IT and Library leadership, • Lead cross-functional working groups on network-related change initiatives, • Work closely with Finance and IT Strategy to track circuit expenditures., • Optimize utilization of Jira and Product Management principles to track and report on work. Required Education, Experience & SkillsRequired Education & Certifications • Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience, • CCNP or equivalent certification in routing, switching, or security, • Valid Drivers LicenseRequired Experience, • Minimum 8 years of experience administering enterprise-scale network infrastructure across distributed environments, • Minimum 5 years of direct team management experience in complex organizational settings, • Experience with public sector, nonprofit, or mission-aligned organizations, • Proven experience managing telecom and ISP vendor relationships and infrastructure contractsRequired Skills, • Exceptional verbal and written communication skills for technical and non-technical audiences, • Strong leadership and people management skills; demonstrated ability to build and motivate high-performing teams, • Advanced troubleshooting skills and capacity to operate under pressure during critical incidents, • Hands-on expertise with firewalls and platforms (FortiGate, Cisco, etc.), • Hands-on expertise of Cisco IOS, switching/routing protocols (BGP, EIGRP), VPN, ACLs, and LAN security, • Hands-on expertise managing enterprise WiFi solutions (Meraki, Extreme, etc.)., • Experience with cloud networking (AWS, Azure, GCP) and hybrid environments, • Familiarity with network performance and security monitoring tools (e.g., SolarWinds, Cacti, WhatsUp), • Strong knowledge of telecom infrastructure and connectivity strategies for distributed sites, • Proven ability to define and measure performance metrics, KPIs, and service outcomesManagerial/Supervisory Responsibilities, • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusiveWork Environment, • Primarily office-based; requires occasional site visits across NYPL locations, • On-call availability for network incidents, including evenings and weekendsPhysical Duties, • Occasional lifting/moving of network equipment Union/Non Union Non-Union FLSA Status Exempt Schedule • Hybrid schedule, 3 days on-site, • Standard business hours The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).

Job DescriptionPosition Description: We are seeking a skilled Solutions Architect to join our team. The primary function of the role involves designing and implementing IT system architectures that meet specific business requirements and integrating them with computer hardware to meet specific business needs. Responsibilities: \tDesign and implement IT system architectures that meet specific business requirements. \tDesign information solutions and integrate them with computer hardware to meet specific business needs. \tGather requirements, evaluate existing systems, and work closely with stakeholders to deliver the right solution. \tExamine current business architectural designs and work with other professionals to ensure successful implementation of such designs and completion of projects. \tExplain the business requirements to the engineering teams and lead them into a successful project. \tWork closely with clients and the Account Teams to understand their business needs and design unique plans to tackle the IT need of each business or client. \tGo onsite as needed for client design meetings with the Account Team and act as a point of escalation as it relates to your designs/projects. \tDesign and build networks around Cisco, Fortinet, Arista, Zscaler and many others. \tHave a vast understanding of core infrastructure, wireless, security and other areas. \tSet and meet target goals. \tSet and meet SLAs for getting details to the client. Requirements: \tAt least 5 years of experience as a Solutions Engineer, preferably in the VAR (Value-Added Reseller) space \tExperience in designing and building networks around Cisco, Fortinet, Arista, Zscaler, and other platforms. \tVast understanding of core infrastructure, wireless, security, and other related areas \tAbility to pass required presales vendor certifications \tExcellent communication skills and ability to effectively communicate both technical and non-technical information to clients and internal engineering staff \tExcellent project management skills and ability to work effectively under pressure \tPrevious hands-on engineering experience is a plus $175,000.00 - $175,000.00 Annually

Create and implement strategic plans focused on improving and expanding sales. Monitor the performance of the inside sales team and take necessary actions to insure the continued success of the team. Manage and motivate a team of Inside Sales Representatives.

The Sales Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Pre-sales - assist in qualifying sales leads from a technical standpoint. Sales calls - be the main technical resource on sales calls and answer or e

The MSSP Channel Account Manager will build and promote the Company's position as the worldwide leader in Unified Threat Management, specifically through the MSSP community. Accountable for managing MSSP partnerships within the guidelines of Fortinet's channel programs, spearheading new business dev

The Emerging MSSP Channel Account Manager will build and promote the Company's position as the worldwide leader in Unified Threat Management, specifically through the MSSP community.Must be a key contributor to the revenue growth of the partner and Fortinet's growth targets.Accountable for managing

Develop plans to expand and improve the efficiency and effectiveness of the individual inside teams and processes that drive additional revenue opportunities * Initiate and coordinate demand generation outreach with marketing department personnel * Serve as lead contact responsible for the flow of i

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Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacatio

Associate Director Of Network Security (Palo Alto Experience). Evaluate and manage relationships with Palo Alto, Fortinet, F5 and other third-party security vendors, ensuring that outsourced security services meet the organization's requirements and compliance standards. Experience with Cisco, Palo

As a Business Development Representative, you will be part of a dynamic team that is at the forefront of identifying new business opportunities and driving growth for our sales organization. Prior experience as a Business Development Representative (BDR) or in a similar role preferred.

As a Business Development Representative, you will be part of a dynamic team that is at the forefront of identifying new business opportunities and driving growth for our sales organization. Required Skills & Qualifications: * Prior experience as a Business Development Representative (BDR) or in a

The MSSP Channel Account Manager will build and promote the Company's position as the worldwide leader in Unified Threat Management, specifically through the MSSP community.Must be a key contributor to the revenue growth of the partner and Fortinet's growth targets.Accountable for managing MSSP part

The Sales Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities: * Pre-sales - assist in qualifying sales leads from a technical standpoint. Sales calls - be the main technical resource on sales

The Channel Account Manager is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. The Emerging MSSP Channel Account Manager will build and promote the Company's position as the worldwide leader in Unified T

Job Description Looking for a new career opportunity? Yearning to work at a business where your work will be impactful! Then consider joining our dynamic and mission-driven team at Blackhawk Data, an innovative women-owned technology integrator based in NYC and New Jersey. BlackHawk Data provides solutions for Networking, Cloud, Collaboration, Data Center, Security, -As-A-Service, and Product Fulfillment. Our growing business supports Managed Services for Network Infrastructure, Collaboration, Security, and Desktop solutions, and offers Assessments, Enhanced Maintenance Services, Strategic Planning, and Design & Integration to meet the business needs of our customers. BlackHawk Data is seeking self-motivated and high-potential IT professionals to help us provide innovative and impactful solutions for our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. As an employee of our forward-thinking company, you will have access to competitive compensation and benefits packages, as well as opportunities for career growth and development. We are proud to be recognized for our innovative approach and commitment to quality. As a recipient of multiple industry awards, including “CRN 2024 "Solution Provider 500", "Fast Growth 150", "Women of the Channel - Power 70", and City & State's "Above & Beyond: Innovators Award Winner", you can trust us to deliver exceptional results. Check us out at BlackHawk11.com. You can also Connect with us on LinkedIn, Facebook, Twitter, YouTube, and Instagram to learn more. Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Location - Hybrid or remote House - Must be available all shifts. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) We offer a competitive salary determined by location and experience, as well as a comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, flexible schedule, and paid time off. This is a full-time position with a requiring availability in the day, afternoon, evening, and weekend availability. On-site and hybrid options are available within the NYC. Powered by JazzHR 1ic4eZJ2Ps

Job Description ABOUT ATRIA Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member's care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. ROLE Atria’s IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on Senior IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria’s customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees. With regard to corporate IT systems, the Senior IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic’s IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The Senior IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality. With regard to clinical IT systems, the Senior IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices. The Senior IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory, provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles. This role will report to the Chief Information Officer as part of the Product & Technology organization. ESSENTIAL FUNCTIONS • Support “help desk” function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security, • Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions, • Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors, • Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices, • Support IT and AV within Atria’s healthcare clinic including hospitality-led member suites, • User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ..), Imaging (Ambra, Syngo, ..), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables, • Where appropriate, support Atria’s policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data, • Onsite printers, fax, scanners, and ongoing maintenance where required, • Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc., • Continually identify opportunities to optimize budget for IT, • Support onsite and remote troubleshooting through diagnostic techniques, • Provide end user training as needed, • Maintain asset inventory across end user and organizational assets, • Provide timely and accurate updates on IT risks, issues, resolutions and expenditures Salary: $90,000 - $110,000 Requirements • BSc/BA in IT or Computer Science or relevant field preferred, • Minimum of 5 years’ experience in a Senior IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria’s services, • Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech, • Experience with new office setup across networking, devices, and infrastructure, • Vendor management with demonstrated ability to drive vendor’s customer service and cost terms, • Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses, • Ability to diagnose and resolve technical issues across all areas of responsibility, • Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti), • Proficiency in English, spoken and written, and proactive communication skills, • Commitment to high quality customer service akin to luxury service brands, • Organized and detail oriented, • Thrives a fast-paced start-up environment with changing requirements and uncertain work hours, • On site in New York City Benefits At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective as of date of hire, • Flexible Time Off, • 401k match at 4%, • Fitness Perks including Wellhub +, • Time to give back and make an impact in underserved communities

We are seeking a Senior Network Security Engineer to lead their network security products, including Palo Alto, Fortinet, and Cisco Next-Generation firewalls. Primary Network Security Engineer for our New York City office. Troubleshooting complex network security issues, identifying the root cause o

Job Title: Sr Fortinet Network Security Engineer. Sr Fortinet Network Security Engineer. Experience: Minimum of 5 years of hands-on experience in network security and.

Job DescriptionHead of Sales- MSP -Cybersecurity Location: New York City Sector: Cybersecurity MSP focused on SMBs Job Description: We are hiring a high-performance, entrepreneurial Chief Sales Officer (CSO) to lead our go-to-market strategy and execution in the US. The CSO will be the senior-most commercial leader, responsible for building and scaling our sales engine from the ground up, with full ownership over team design, sales methodology, and vendor alignment. This is not a traditional corporate role—the CSO will have complete autonomy to shape the structure and own the outcomes. The compensation structure is designed to be exponentially rewarding, with variable and base components that simulate a partner-level position. Core Responsibilities: • Design and execute a scalable commercial strategy targeting the SMB cybersecurity market., • Build and lead a team of Account Managers, SDRs, and Sales Engineers., • Personally lead early pipeline generation while setting the framework for repeatable execution., • Develop strong joint engagement strategies with key cybersecurity vendors., • Own the full sales funnel: from outbound motion to closing and expansion., • Report directly to the CEO and act as a strategic partner in defining growth and investment priorities. Ideal Profile: • Proven track record building the commercial function at a cybersecurity MSP or B2B tech company from early stage to scale., • Deep familiarity with outbound-driven sales models in the SMB segment., • Demonstrated ability to work vendor-aligned and navigate manufacturer partnership structures., • Experience operating in fast-paced, early-stage environments with high autonomy., • Strong leadership and recruiting skills to attract and retain top-performing sales talent. Recruitment Agency Guidance: Who to Target: • Executives currently or formerly in senior sales leadership at cybersecurity MSPs with real traction in the SMB space., • Professionals who helped build outbound pipeline generation strategies from scratch—ideally a hybrid of player and coach., • Individuals familiar with vendor-aligned GTM (e.g., Cyberark, Fortinet, Crowdstrike partnerships). Examples of relevant environments: • MSPs or MSSPs in NYC/US East Coast that target SMBs and scale with outbound models., • SaaS companies or security consultancies that grew via volume-based pipeline generation. Non-Negotiables: • Must have led outbound-centric sales operations., • Must be hands-on and comfortable starting lean before scaling a larger org., • Must understand how to work with cybersecurity vendors to co-sell, leverage MDF, and structure joint go-to-market initiatives. Selling Points for Candidates: • Total autonomy to define and structure the team., • Exponentially rewarding compensation: salary + commission modeled to exceed market standards., • Opportunity to operate like a business partner with a defined playbook and clear upside., • Backed by a scalable business model and long-term strategic roadmap. The ideal candidate is not looking for a job. They’re looking for ownership, upside, and a chance to shape something big from the ground up.

Job Description Perimeterwatch We are an Astoria, Queens based IT & Cyber Security solutions provider looking for an ambitious IT professional with a minimum of 3 years of experience as a network/systems engineer. WE ARE NOT a placement company or a staffing agency. The candidate we are searching for now will be looking to join a growing, team first environment that helps take their employees' IT careers to the next level. The right candidate should be a great communicator with excellent interpersonal, organizational, and documentation skills. They also will be working on a daily basis in the following main categories and should have experience in each: - Project management- Cyber Security (Next Gen Firewalls/UTM, Endpoint Protection et.al) • Virtualization- Storage & Backup- Networks (Routing & Switching)- Server infrastructure, • Supporting end users in a Windows environment. Preferred Skills: (ideal but not required) A foundation of or working knowledge in all the below will make the ideal candidate. - Configuration and management of various Security Technologies (UTM Firewalls/Anti-Malware/MFA/VPN/DLP et.al) • Introductory SIEM usage and analysis, • Analyze & Process data from multiple threat intelligence tools, • Configuration/administration of VMware and or Hyper-V- Configuration/administration of Active Directory, • Configuration/administration of Microsoft Exchange/Office 365, • Configuration/administration of backup systems, • Configuration/administration of Cisco routers and switches, • Working knowledge in network security technologies (Firewalls, anti-virus, etc.), • Knowledge of networking monitoring tools and protocols, • Support of desktops and desktop applications- Implementation and administration of WSUS Although specific certifications are not required, they are a big plus. Including:, • MCSE or MCITP certification, • VMware certification of any kind, • Cisco certifications (CCNA or higher)- Checkpoint, Cisco, Palo Alto or Fortinet Security Certifications About Perimeterwatch Technologies We are looking for ambitious IT Professionals who are seeking a career path in Cyber Security and Cloud Architecture. Perimeterwatch, is a Managed Security Services Provider (MSSP) that specializes in security auditing, security infrastructure design and deployment services, and ongoing management and support of our clients' infrastructure. Furthermore, out of its Data Center Perimeterwatch provides access to its cloud based security services including zero day breach detection, web application firewalls, DDoS defense and enterprise security of cloud based service provider environments (AWS, Azure and Google). We are looking for ambitious IT Professionals who are seeking a career path in Cyber Security and Cloud Architecture. The right candidate should be a great communicator with excellent interpersonal, organizational, and documentation skills. Upon completion of training the selected candidates will work directly with the following: - Cyber Security (Next Gen Firewalls/UTM, Endpoint Protection et.al) - Breach Detection and Intrusion Prevention - Anti-Malware and Ransomware - Virtualization (Citrix, VDI. VMware & Hyper-V) - Storage Area Networks and backup solutions (SANS) - Complex networks (Routing & Switching) - Server infrastructure Company DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers