Franchise sales jobs in Passaic, New Jersey - Page 2Create job alerts

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job DescriptionDescriptionThis position entails business to business sales to franchise automotive dealerships, providing them with finance and insurance products. Key Responsibilities • Devote exclusive attention and time during working hours to the business of the Company and perform the duties and responsibilities necessary to produce Net Commissions and Fees on behalf of the Company;, • Ability to work in a self-directed way;, • Take initiative and confidently direct customer interactions;, • Acquire new dealer distributors to meet or exceed the Company business plan;, • In conjunction with each new dealer, develop a game plan to maximize F&I income;, • Strong organization and time management skills;, • Strong verbal and written English communication;, • Motivated by a fast-moving environment Skills, Knowledge and Expertiseminimum 2 years experience with Finance and Insurance either at an F&I agency

Job Description JOB TITLE: Regional Manager, Sr. Regional Manager REPORTS TO: Operations Director Job Type Full Time Employee DEPARTMENT: Operations Team LOCATION: NJ SUMMARY The Regional Manager (or Sr. Regional Manager) is the executive leader responsible for managing an entire Operations (OPs) team (e.g., East or West region) within the TOUS les JOURS brand. This role is directly accountable for the overall operational efficiency and revenue performance of all assigned franchised and corporate stores within the region. The primary mission is to ensure that the OPs team effectively executes the brand's strategies, driving high sales growth and maintaining operational excellence across the entire store portfolio. This role involves comprehensive team leadership, strategic consultation, financial oversight, and direct accountability for regional business results. JOB DUTIES 1. Team Leadership and Performance Management • Supervision of FBC/Sr. FBC Roles: Directly manage and supervise the Franchise Business Consultants (FBCs) and Senior Franchise Business Consultants (Sr. FBCs) within the assigned region, ensuring the comprehensive and effective execution of all their defined job duties (NSO support, sales analysis, compliance, risk management, etc.)., • Goal Setting and Accountability: Set clear, measurable performance goals and KPIs for the entire regional OPs team, primarily focused on regional sales growth, operational compliance, and successful new store stabilization., • Personnel Management: Oversee the hiring, training, development, scheduling, and performance reviews of all FBC and Sr. FBC staff, fostering a high-performance, consultation-focused team culture., • Coaching and Mentorship: Provide high-level guidance, coaching, and direction to Sr. FBCs regarding team coordination, conflict resolution, and the mentorship of entry-level Ops Associates. 2. Regional Strategy and Financial Oversight • Business Plan Development: Develop and implement the annual and quarterly regional operational and sales strategies in alignment with corporate objectives, focusing on maximizing revenue and profitability across all stores., • Regional Sales Analysis: Conduct comprehensive, high-level analysis of regional POS data, identifying macro trends, competitive threats, and significant sales gaps across the territory., • P&L and Budget Management: Oversee the operational and financial performance of all corporate-owned stores within the region, including direct responsibility for their Profit & Loss (P&L) statements., • Strategic Consultation: Utilize regional data to provide strategic, high-impact consultation and direction to the team for improving the financial performance of underperforming franchises. 3. Operational Excellence and Risk Mitigation • Standard Enforcement: Ensure rigorous and consistent enforcement of all corporate policies, brand standards (BI/SI), and QSC audit requirements across all franchised and corporate stores in the region., • Policy Coordination and Influence: Act as the senior point of contact for policy discussions, communicating the team's feasibility and strategic feedback to corporate headquarters during the policy development phase., • High-Level Risk Management: Directly manage and resolve high-stakes issues, major franchisee conflicts, and critical risk matters escalated by FBCs or Sr. FBCs, often involving collaboration with Legal, Accounting, and Executive management., • Policy Implementation Oversight: Ensure the smooth and timely rollout and adoption of all new corporate initiatives, products, and operational standards across the entire region. 4. Cross-Functional and Executive Liaison • Executive Reporting: Prepare and deliver regular, comprehensive reports and presentations to senior management and executives on regional performance, operational challenges, and strategic progress., • Internal Stakeholder Management: Serve as the key liaison between the regional OPs team and all corporate departments (Marketing, SCM, Store Development, Finance) to ensure coordinated support for the franchisees., • Franchisee Relations: Cultivate and maintain positive, long-term relationships with key, high-volume, or multi-unit franchisees within the region, acting as the ultimate escalation point for relationship management. 5. New Store Development and Oversight • Franchisee Candidate Assessment: Collaborate with the Development team to interview franchisee candidates, assessing their background, qualifications, and capabilities to ensure they are the right fit for operating the TOUS les JOURS brand. Provide final input for the decision to execute the Franchise Agreement., • Site-Specific Operational Strategy: Once a site is secured by the FA-signed franchisee, review the proposed location's business area and surrounding trade zone. Determine and finalize the necessary operational strategies for that specific market in collaboration with the FC and NSO Coordinator., • NSO Process Final Decision: Provide final strategic guidance and approval on critical pre-opening matters handled by the OPs team, including Floor Plan review (in conjunction with the Interior Design team), menu assortment, and supply logistics., • Pre-Opening Supervision and Direction: Oversee the entire pre-opening process, ensuring all phases are on track. Provide necessary guidance, direction, and issue resolution strategies to the FBC and Ops Associate to address any complications that arise before the opening day., • Post-Opening Follow-Up and Strategy: Monitor the FBC's post-opening follow-up process to ensure the new store achieves stable operations quickly. Provide additional strategic direction or operational advice as needed to maximize initial revenue and long-term success., • NSO Process Management: Maintain overall management and supervisory accountability for the complete execution of the NSO job duties (as defined for the FBC/ Ops Associate roles) within the region, ensuring timely and seamless store launches. QUALIFICATIONS • Education: Bachelor’s degree in Business Administration, Management, or a related field is required., • Experience: Minimum of 7-10years of progressive experience in operations, with 5+ years in multi-unit, regional management within the franchise or food service industry required. Proven ability to manage, mentor, and lead a team of consultants, • Skills: Exceptional financial acumen, including P&L oversight and budgeting. Strategic planning, executive communication, and high-level conflict resolution skills., • Other: Extensive domestic travel within the assigned region is required. Up to75% travel., • Lanugage: Professional-level English proficiency (speaking, reading, writting), Korean (speaking, reading, writting) skill a plus. Employee Benefits • Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1, • Short Term and Long-Term Disability Leave (short term 100% covered), • 401(k) Company Match, • Life allowance Reimbursements (Monthly), • Cellphone Reimbursements, • Employee Discounts (40% off CJ products & services), • Paid Time Off (generous and increases by tier!), • Paid Creative Leave (up to 4 weeks specified on years of service), • Paid Holidays (11 days), • Employee Club Activities (movie, e-sports, book, sports activity club, etc.), • & Much More

Job Description Genesis of Englewood, New Jersey is seeking a team-oriented Service Parts Advisor. ABOUT US Benzel-Busch Family of Dealerships is a reputable and authorized family of dealerships dedicated to delivering our valued customers the highest standards of service and quality. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz, we have set the industry's standard for luxury and engineering. With the addition of our Genesis franchise, we are ushering in a new era of automotive innovation! Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort. What You’ll Do: • Provide exceptional customer service by assisting customers in identifying and selecting the correct Genesis parts and accessories for their vehicles. This involves addressing inquiries in person, over the phone, or through email and ensuring customer satisfaction., • Place orders for Genesis parts and accessories, either directly from the manufacturer or through authorized suppliers, to maintain an adequate inventory based on dealership demand., • Monitor and manage the inventory of Genesis parts and accessories. This includes tracking stock levels, reordering when necessary, and organizing and storing parts to prevent damage or loss., • Maintain a comprehensive understanding of the Genesis parts catalog, keeping up-to-date with any changes or updates to available parts and accessories., • Develop a solid understanding of Genesis vehicles and their various components. This knowledge is essential for accurately identifying and recommending the right parts for repairs and upgrades., • Provide accurate price quotes to customers, including wholesale pricing for the service department and retail pricing for individual customers., • Monitor the status of customer orders, ensuring that parts are delivered on time. Communicate any delays or issues to customers and service departments., • Maintain meticulous records of all transactions, including sales receipts, invoices, and order forms. Ensure that all paperwork is accurate and properly filed., • Offer technical support and guidance to customers and service technicians who have questions or require assistance with parts installation or compatibility., • Promote special parts and accessory sales, discounts, and promotions to boost revenue. Encourage upselling when appropriate., • Strictly adhere to safety regulations and dealership policies, especially when handling hazardous materials or operating equipment like forklifts., • A high school diploma or equivalent., • A strong understanding of automotive parts and accessories and familiarity with the specific Genesis product line is essential. This knowledge helps in accurately identifying and recommending the right parts for customers., • Exceptional customer service skills are crucial, as Service Parts Advisors interact directly with customers in person and over the phone. Effective communication, active listening, and problem-solving abilities are important., • Proficiency in using computer software for parts cataloging, inventory management, and order processing is often required. Familiarity with dealership management systems (DMS) is a plus., • Service Parts Advisors are responsible for maintaining an organized inventory and managing paperwork efficiently. Strong organizational skills are essential to keep track of parts and orders. Precision is critical when dealing with automotive parts and accessories. Attention to detail helps in accurately identifying and ordering parts and in managing inventory effectively., • While not always a primary responsibility, the ability to promote parts and accessories and upsell when appropriate can enhance the profitability of the parts department., • Service Parts Advisors may encounter complex customer inquiries or issues. The ability to analyze problems and find solutions is beneficial., • Upholding high ethical standards, including honesty and integrity, is essential when handling customer transactions and dealership assets., • You’ll be a part of a premium, award-winning team., • We pride ourselves in creating a friendly, fun, company culture., • Employee perks., • Industry leading compensation plan, • Unlimited growth potential. Excellent Advancement Opportunities!, • Comprehensive training programs to advance your career, • Supplemental Life Insurance and Long-Term Disability, • 401K Retirement Plan with Employer Contributions, • Employee discounts for you and your family!, • Medical and Dental Insurance available, • $22.00 to $42.00 per hour depending on experience Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Job Description Genesis of Englewood, New Jersey is seeking a team-oriented Retail Parts Advisor. ABOUT US Benzel-Busch Family of Dealerships is a reputable and authorized family of dealerships dedicated to delivering our valued customers the highest standards of service and quality.. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz, we have set the industry's standard for luxury and engineering. With the addition of our Genesis franchise, we are ushering in a new era of automotive innovation! Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort. What You’ll Do: • Provide exceptional customer service by welcoming and assisting retail customers who visit the parts department. Address customer inquiries and help them identify and select the correct Genesis parts and accessories for their vehicles., • Use your knowledge of Genesis vehicles and the parts catalog to accurately identify the parts or accessories customers need. Provide guidance on compatibility and suitability for specific vehicle models., • Offer technical support and guidance to customers who may have questions about parts installation, maintenance, or repairs. Explain the proper use and care of parts and accessories., • Provide accurate price quotes for parts and accessories. Explain pricing, discounts, and any applicable promotions to customers., • Process customer orders efficiently and accurately. Use dealership software and systems to create invoices, track sales, and manage customer accounts., • Assist with inventory management by tracking stock levels, restocking parts, and organizing the parts department to ensure that parts are readily accessible and well-maintained., • Handle returns and exchanges of parts and accessories in accordance with dealership policies and procedures. Ensure that returned items are inspected for quality and reentered into inventory as appropriate., • Collect payments from customers for parts and accessories purchases. Handle cash, credit card transactions, and other payment methods according to dealership protocols., • Promote special sales, discounts, and promotions to retail customers to increase sales revenue. Identify opportunities for upselling or suggesting complementary accessories., • Maintain accurate records of all customer transactions, including sales receipts, invoices, and order forms. Ensure that all paperwork is properly filed and archived., • Adhere to safety regulations and dealership policies, particularly when handling hazardous materials or operating equipment such as forklifts., • Stay updated on industry trends, new Genesis models, and changes in parts and accessories technology through ongoing training and professional development., • A high school diploma or equivalent. Additional automotive or parts-related coursework may be advantageous., • A strong understanding of automotive parts, accessories, and Genesis vehicles is essential. This knowledge helps you accurately identify and recommend the right parts for customers., • Exceptional customer service skills are crucial. You'll interact directly with retail customers, requiring effective communication, active listening, and problem-solving abilities., • Basic knowledge of vehicle mechanics and automotive terminology is valuable for providing technical assistance to customers., • Proficiency in using computer software for parts cataloging, inventory management, and order processing is often required. Familiarity with dealership management systems (DMS) can be a plus., • Retail Parts Advisors may encounter complex customer inquiries or issues. The ability to analyze problems and find solutions is beneficial., • If the role involves processing cash payments, cash-handling skills and financial responsibility are required., • You’ll be a part of a premium, award-winning team., • We pride ourselves in creating a friendly, fun, company culture., • Employee perks., • Industry leading compensation plan, • Unlimited growth potential. Excellent Advancement Opportunities!, • Comprehensive training programs to advance your career, • Supplemental Life Insurance and Long-Term Disability, • 401K Retirement Plan with Employer Contributions, • Employee discounts for you and your family!, • Medical and Dental Insurance available, • $22.00 to $42.00 per hour depending on experience Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.