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Director of Case Management \n Location: Garden City, NY (Hybrid / On-site options available) \n Employment Type: Full-Time \n Compensation: $130,000 – $150,000 annually + Performance Incentive Eligibility \n Benefits: Comprehensive benefits package (100% employer-paid medical & dental options, PTO, 401(k) match, FSA, Tuition Reimbursement) \n About Us \n We are a premier, physician-led healthcare organization dedicated to delivering high-quality, cost-effective care to members across the region. Operating for over two decades, our network brings together thousands of primary care physicians, specialists, and clinical support professionals to manage care across Commercial, Medicare, and Medicaid lines of business. \n Driven by operational excellence and a patient-centered mission, our organization provides the strategic infrastructure, clinical management, and population health initiatives necessary to improve health outcomes and serve our local communities. \n Position Overview \n Under the direction of senior executive leadership, the Director of Case Management provides strategic guidance and oversight for all clinical management functions—including Case Management, Complex Case Management, Transition of Care, and Population Health Management. \n This leadership role is responsible for driving the performance, operational compliance, and continuous improvement of care management programs to align with organizational goals, industry best practices, and health plan contractual standards. The Director leads day-to-day operations, mentors clinical staff, drives audit readiness, and collaborates across interdisciplinary teams to optimize clinical quality, enhance member experience, and reduce unnecessary healthcare utilization (such as avoidable hospitalizations and readmissions). \n Key Responsibilities \n\n • Operational Leadership: Direct daily operations for clinical case management programs; set clear goals, ensure staff accountability, and foster a supportive environment that attracts and retains top talent.\n, • Utilization & Care Optimization: Analyze operational reports to identify care gaps; drive targeted clinical initiatives to reduce avoidable hospital admissions, emergency department visits, and readmissions across multiple lines of business.\n, • Accreditation & Compliance: Oversee program alignment with national quality standards (including NCQA) and regulatory mandates. Lead preparation for health plan delegation reviews, external audits, and regulatory examinations.\n, • Program Strategy & Evaluation: Develop, update, and evaluate annual program descriptions, clinical policies, and work plans to ensure alignment with quality framework standards.\n, • Quality Improvement & Analytics: Leverage data analytics to monitor program performance, evaluate clinical interventions, track member outcomes, and implement performance improvement plans in partnership with Quality leadership.\n, • Interdisciplinary Care Coordination: Oversee cross-functional care teams (nursing, social work, behavioral health, pharmacy, and network providers) to deliver individualized care plans addressing clinical, behavioral, and social determinants of health (SDOH).\n\n Candidate Qualifications \n Education, Licenses & Certifications \n\n • Education: Graduate of an accredited nursing or healthcare program required; Master’s Degree preferred.\n, • Licensure: Active Registered Nurse (RN) license required; BSN preferred.\n, • Certification: Certified Case Manager (CCM) required.\n\n Professional Experience \n\n • 7+ years of progressive clinical leadership experience within healthcare, managed care, or care coordination environments.\n, • 5+ years of hands-on experience in case management, discharge planning, or care transitions.\n, • 3–5+ years of supervisory or line management experience leading clinical teams.\n, • Proven track record in executing care transition models, process optimization, and hospital readmission reduction strategies.\n, • Experience managing delegated health plan operations and participating in delegation/accreditation audits.\n\n Core Competencies \n\n • Regulatory Knowledge: Deep understanding of NCQA standards, managed care frameworks, and Medicare/Medicaid regulations.\n, • Clinical Expertise: Strong proficiency in clinical assessment, complex case management strategies, and population health approaches.\n, • Strategic & Analytical Mindset: Demonstrated ability to interpret healthcare metrics, track utilization trends, and translate data into actionable operational plans.\n, • Communication & Collaboration: Outstanding interpersonal and leadership skills, with a track record of building effective relationships with internal teams and external healthcare partners.\n\n Compensation & Benefits \n\n • Base Salary Range: $130,000 – $150,000 per year (Commensurate with experience, qualifications, and internal equity)\n, • Incentives: Bonus eligible based on organizational performance goals.\n, • Benefits Package: Full suite of benefits including employer-covered medical and dental coverage options, paid time off, retirement savings plan, healthcare spending accounts, and professional development support.\n\n Equal Opportunity Employer \n Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other status protected by applicable law.

Job Description: NOW HIRING A MECHANIC FOR A FULL-TIME JOB OPPORTUNITY! STARTING HOURLY WAGE OF $28.00 BASED ON EXPERIENCE! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. JOB SUMMARY Entry level position: Performs light duty repairs on AMR fleet vehicles, assist senior mechanics and provides logistical support as assigned ESSENTIAL FUNCTIONS/DUTIES • Performs Light mechanical and electrical repairs on AMR vehicles., • Responds to vehicle breakdowns in the field when requested., • Provides logistical support for the department. Assists Front Line Mechanics as needed., • Operates company vehicles in accordance with company policy and safe, • practices., • Completes all required paperwork and documentation neatly, correctly, and on time using AMR repair orders., • Uses maintenance data base to document all completed tasks / job assignments., • Attend all mandatory Fleet related training., • Adhere to all company policies and procedures., • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems., • Vehicles repaired correctly and in a timely fashion., • Responds to changing departmental priorities., • Quickly respond, diagnose and repair vehicles during road call situations., • Maintain safe and clean work area., • Documentation complete and neat., • Accurately account for all parts and materials., • Maintain good working relationship with all personnel and professional conduct with outside contacts., • Excellent customer service skills. QUALIFICATIONS Education/Licensing/Certification: Must have a current valid driver’s license. • Must have a High school diploma, or equivalent education., • 1 years verifiable Line Mechanic or Mechanic Helper / Associate experience., • 2 ASE Certifications (Truck or Automotive series). Preferably Brake and Steering / Suspension., • MACS AC Certification or equivalent ASE Certification., • Basic set of personal tools. Experience: • Ability to prioritize multiple tasks., • Ability to work independently and as a team member., • Ability to employ discretion and confidentiality in sensitive areas., • Ability to read, interpret, and follow instructions on memos, letters, various documents and repair manuals., • Ability to perform the essential job functions., • Regular and predictable attendance., • Basic automotive knowledge and skills necessary to perform maintenance and repairs on company vehicles., • Must have a full set of personal tools. | Job Description : GUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles: • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do., • One Team - We respect each other and achieve together what no individual can alone., • Innovation - We are driven to develop solutions that inspire progress., • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties., • Ownership - We are accountable for what we do and take pride in how we do it., • Citizenship - We are dedicated to being good stewards in the communities we serve. REPORTING RELATIONSHIPS Reports to: Fleet Manager Interrelationships: Operations, and other support departments ns at _. _. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing _for individuals with a disability. More Information about this Job: Check out our careers site _ to learn more about our benefit options.

Job Title: Lead Laboratory Generalist - Night Shift Compensation Hourly Rate: $50.63 – $64.38 per hour (based on experience) Additional Compensation: Eligible for an additional 10% lead differential on base rate Location: Nassau County, Long Island, NY - Onsite As a Lead Laboratory Generalist, you will perform advanced laboratory testing and provide high-quality diagnostic support across multiple laboratory disciplines. Working under the direction of the Laboratory Manager, you will ensure accurate and timely clinical results while serving as a mentor and role model for laboratory staff. This leadership role requires a high level of responsibility, technical expertise, and commitment to quality patient care within a fast-paced hospital environment. Schedule / Shift • Shift details: Night Shift, 11:00 PM – 7:30 AM, • Hours per week: 40, • Contract length (if applicable): Direct Hire Key Duties: • Perform laboratory testing and analysis in accordance with established policies, procedures, and regulatory standards, • Provide accurate and timely clinical laboratory results to support patient diagnosis and treatment, • Serve as a resource and mentor to laboratory staff, demonstrating leadership, accountability, and technical expertise, • Ensure proper utilization of laboratory equipment, supplies, and resources while maintaining quality control standards, • Collaborate with laboratory leadership to support efficient operations and high-quality patient care services Education • Required: Bachelor of Science (B.S.) in Medical Technology or related field, • Preferred (if applicable): N/A Licenses & Certifications • Required: Unrestricted New York State Clinical Laboratory Technologist License in good standing, • Additional certifications (if applicable): N/A Skills: • Strong knowledge of Blood Bank, Hematology, Chemistry, and general laboratory practices, • Excellent analytical and problem-solving abilities, • Demonstrated leadership skills and ability to mentor laboratory personnel, • Strong attention to detail, accuracy, and commitment to quality patient care RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences. With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being. RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience. RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs. #ACP #AC1

Job Description:\n\nRegional Practice Operations ManagerMulti-Site Medical Group\nCompany: TRUE HEALTH NYEmployment Type: Full-TimeCompensation: $82,000–$95,000 annually, based on experiencePotential Bonus: Eligibility for a performance-based bonus, subject to company policy and achievement of defined operational goalsLocations: Williston Park, Great Neck, Fresh Meadows and Brooklyn, New YorkReports To: Chief Operating Officer and PresidentTravel: Regular travel between all assigned practice locations is requiredAbout TRUE HEALTH NY\nTRUE HEALTH NY is a growing multi-site medical group providing obstetrics and gynecology, primary care and related healthcare services across Long Island, Queens and Brooklyn.\nWe are seeking an experienced, hands-on Regional Practice Operations Manager to oversee the daily non-clinical operations of our medical offices. This person will supervise site leads, establish consistent operating standards, improve staff accountability and ensure that each location is properly staffed, organized and prepared to serve patients.\nThis is not a desk-only administrative position. The Regional Practice Operations Manager must regularly visit the practices, observe operations firsthand, coach employees, address recurring performance issues and follow through until problems are resolved.Position Summary\nThe Regional Practice Operations Manager is responsible for the consistent and effective operation of multiple medical practice locations.\nThe manager supervises and supports designated site leads, reviews attendance and operational exceptions, coordinates staffing, monitors patient flow, handles escalated administrative issues and reports weekly to executive leadership.\nThe successful candidate will be organized, direct, fair and comfortable holding employees accountable. The manager must be capable of balancing patient service, staff management, provider support, compliance and operational efficiency in a fast-paced healthcare environment.Essential ResponsibilitiesMulti-Site Operational Leadership\n\n \n Oversee daily administrative and operational performance across all assigned medical offices.\n \n Travel regularly between practice locations to conduct site reviews and provide in-person management support.\n \n Ensure that each office opens on time, is appropriately staffed and is operationally ready before the first scheduled patient.\n \n Standardize front-desk, medical-assistant and office-support workflows across locations.\n \n Identify recurring operational failures and implement practical corrective plans.\n \n Maintain visible leadership presence rather than managing locations exclusively by telephone or email.\n \n Escalate significant operational, staffing, clinical-safety or compliance concerns to executive leadership promptly.\nSupervision of Site Leads\n\n \n Directly supervise designated site leads at each practice location.\n \n Establish clear daily, weekly and monthly expectations for site leads.\n \n Conduct regular individual and group meetings with site leads.\n \n Review site-lead reports, attendance exceptions, staffing concerns and unresolved patient-service issues.\n \n Coach site leads on communication, documentation, delegation and employee accountability.\n \n Evaluate whether site leads are completing assigned duties accurately and consistently.\n \n Recommend additional training, performance improvement or reassignment when a site lead is not meeting expectations.\n \n Provide input concerning promotions, disciplinary action and continued employment.\nAttendance and Timekeeping Oversight\n\n \n Monitor employee attendance, punctuality, call-outs, missed punches, unapproved early departures and schedule deviations.\n \n Ensure that site leads document attendance exceptions consistently and in real time.\n \n Review timekeeping reports and compare reported hours with assigned schedules when necessary.\n \n Follow up on repeated attendance or timekeeping violations.\n \n Conduct initial coaching conversations and document the discussion.\n \n Coordinate formal corrective action with executive leadership and human resources.\n \n Ensure that attendance standards are applied consistently across employees and locations.\n \n Escalate provider attendance concerns to executive leadership rather than independently changing provider compensation or employment terms.\nStaffing and Schedule Coordination\n\n \n Review staffing needs across all locations and coordinate appropriate coverage.\n \n Address unexpected absences, staffing shortages and scheduling conflicts.\n \n Work with leadership to determine when temporary coverage, overtime, schedule changes or new hiring are necessary.\n \n Help ensure that front-desk and clinical-support staffing matches scheduled patient and provider volume.\n \n Participate in interviewing, selecting, onboarding and evaluating administrative and clinical-support employees.\n \n Coordinate employee training and cross-training between locations.\n \n Maintain reasonable backup coverage plans for critical positions.\n \n Monitor excessive overtime, inefficient scheduling and unnecessary staffing costs.\nProvider and Clinical-Team Support\n\n \n Support providers by ensuring that offices are properly staffed, supplied and operationally organized.\n \n Address non-clinical workflow problems that interfere with provider productivity or patient care.\n \n Coordinate provider schedule changes with authorized leadership and scheduling personnel.\n \n Monitor whether staff are prepared for scheduled appointments, procedures and clinic sessions.\n \n Help resolve administrative barriers affecting patient flow, room turnover, documentation routing or follow-up work.\n \n Communicate professionally with physicians, advanced-practice providers, sonographers, medical assistants and administrative employees.\n \n Respect clinical authority and avoid directing independent medical judgment or patient-care decisions.\nPatient Experience and Service Recovery\n\n \n Monitor patient wait times, front-desk service, telephone responsiveness and complaint trends.\n \n Investigate escalated administrative complaints and obtain relevant information from the involved employees.\n \n Provide professional service recovery within established company authority.\n \n Escalate clinical complaints, potential patient-safety events and legal threats immediately.\n \n Ensure patient concerns are documented, routed and followed through to resolution.\n \n Coach employees on respectful communication, professionalism and de-escalation.\n \n Identify recurring patient-experience problems and recommend workflow improvements.\nWorkflow and Performance Management\n\n \n Observe office workflows and identify delays, duplication, unclear responsibilities and preventable errors.\n \n Implement approved standard operating procedures consistently across sites.\n \n Monitor task completion, work queues and operational follow-up.\n \n Establish clear ownership for unresolved administrative tasks.\n \n Conduct routine operational audits and follow up on deficiencies.\n \n Help improve patient throughput, room utilization and staff productivity without compromising safety or service.\n \n Hold employees accountable for assigned tasks and deadlines.\n \n Recognize and reinforce strong performance as well as address deficient performance.\nCompliance and Risk Management\n\n \n Reinforce compliance with company policies, HIPAA, OSHA, infection-control requirements and patient-privacy standards.\n \n Ensure that confidential employee and patient information is handled appropriately.\n \n Report suspected privacy, safety, harassment, retaliation, fraud or compliance violations promptly.\n \n Confirm that required workplace notices, logs, emergency information and operational materials are maintained.\n \n Coordinate with leadership regarding incident reports, employee injuries and safety concerns.\n \n Support readiness for payer reviews, regulatory inspections and internal audits.\n \n Do not independently provide legal, clinical or human-resources determinations outside the position’s authority.\nSupplies, Facilities and Vendor Coordination\n\n \n Monitor medical and office supply availability across locations.\n \n Help prevent unnecessary emergency ordering, stockouts, waste and uncontrolled purchasing.\n \n Coordinate approved maintenance and repair requests.\n \n Follow up with vendors and internal contacts until operational problems are resolved.\n \n Escalate urgent facility, equipment, security or safety concerns immediately.\n \n Verify that offices are maintained in a clean, professional and patient-ready condition.\n \n Monitor recurring facility or vendor problems and recommend longer-term solutions.\nReporting and Communication\n\n \n Submit a structured weekly operations report to the Chief Operating Officer.\n \n Report attendance exceptions, staffing gaps, patient complaints, site-lead performance and unresolved risks.\n \n Maintain an action-item list with responsible owners and completion deadlines.\n \n Provide clear information supported by documentation rather than assumptions or incomplete verbal reports.\n \n Communicate urgent issues immediately rather than waiting for the weekly report.\n \n Participate in recurring leadership and operations meetings.\n \n Track whether previously identified problems were actually corrected.\nWeekly Reporting Expectations\nThe Regional Practice Operations Manager will provide a weekly report addressing:\n\n \n Staffing vacancies and coverage issues\n \n Attendance and punctuality exceptions\n \n Missed punches and timekeeping concerns\n \n Site-lead performance\n \n Provider schedule disruptions\n \n Patient complaints and service-recovery cases\n \n Wait-time and patient-flow concerns\n \n Open maintenance and facility issues\n \n Supply or inventory concerns\n \n Employee coaching and corrective-action matters\n \n Compliance or safety incidents\n \n Unresolved operational risks\n \n Decisions or support required from executive leadership\n \n Status of prior action items\nPerformance Measures\nPerformance will be evaluated using factors such as:\n\n \n Timely opening and operational readiness of each location\n \n Reduction in unexplained attendance and timekeeping exceptions\n \n Accuracy and timeliness of site-lead reporting\n \n Adequacy of staffing coverage\n \n Resolution time for operational problems\n \n Reduction in repeated patient complaints\n \n Improvement in patient flow and wait-time performance\n \n Completion of employee coaching and follow-up\n \n Compliance with approved policies and procedures\n \n Control of overtime, staffing inefficiency and avoidable supply costs\n \n Completion of assigned projects and corrective-action plans\n \n Responsiveness and quality of communication with leadership\nManagement Authority\nThe Regional Practice Operations Manager is authorized to:\n\n \n Assign and prioritize routine operational work.\n \n Direct site leads and administrative or clinical-support employees regarding approved workflows.\n \n Conduct coaching and performance discussions.\n \n Document policy and performance concerns.\n \n Request explanations and supporting documentation for attendance or operational exceptions.\n \n Recommend hiring, promotion, discipline, reassignment or termination.\n \n Coordinate emergency coverage and approved operational schedule changes.\n \n Escalate unresolved issues to executive leadership and human resources.\n\nUnless specifically delegated in writing, the manager may not independently:\n\n \n Hire or terminate an employee.\n \n Change an employee’s compensation.\n \n Suspend an employee without approval.\n \n Modify provider contracts or compensation.\n \n Approve material unbudgeted expenses.\n \n Make clinical decisions or direct a licensed provider’s medical judgment.\n \n Promise refunds, settlements or legal resolutions.\n \n Disregard company, regulatory or employment-law requirements.\nRequired Qualifications\n\n \n At least five years of progressively responsible medical-practice, ambulatory healthcare or outpatient operations experience.\n \n At least two years of direct employee-supervision or management experience.\n \n Demonstrated experience overseeing more than one office, department or operating unit.\n \n Experience managing front-desk, scheduling, medical-assistant or clinical-support operations.\n \n Experience addressing attendance, performance and employee-accountability concerns.\n \n Working knowledge of medical-office workflows, patient confidentiality and healthcare compliance expectations.\n \n Ability to travel regularly between Long Island, Queens and Brooklyn practice locations.\n \n Strong written, verbal and interpersonal communication skills.\n \n Ability to organize competing priorities and follow through without continuous executive supervision.\n \n Strong judgment and the ability to distinguish routine operating matters from issues requiring escalation.\n \n Proficiency with Microsoft Office or Microsoft 365 applications.\n \n Ability to review schedules, timekeeping reports, operational reports and basic performance data.\nPreferred Qualifications\n\n \n Bachelor’s degree in healthcare administration, business administration, management or a related field.\n \n Experience managing four or more outpatient medical locations.\n \n Experience in obstetrics and gynecology, primary care or a multi-specialty medical group.\n \n Experience with eClinicalWorks or a comparable electronic health-record system.\n \n Experience with ADP or another workforce-management and payroll platform.\n \n Experience implementing standard operating procedures and performance dashboards.\n \n Familiarity with revenue-cycle workflows, payer requirements and medical-practice financial performance.\n \n Professional certification such as CMPE, FACMPE, CPPM or a related healthcare-management credential.\nSchedule and Availability\nThis is a full-time management position. The usual schedule is expected to be Monday through Friday; however, the manager must be available to visit locations based on practice operating hours and business needs.\nOccasional early-morning, evening or Saturday availability may be required for office openings, staff training, urgent coverage, investigations or operational follow-up.\nThe position requires reliable transportation and regular travel between assigned practice locations.Physical and Work Requirements\n\n \n Ability to travel between multiple medical offices.\n \n Ability to remain on site and move throughout a medical office for operational observation.\n \n Ability to use a computer and telephone for extended periods.\n \n Ability to communicate effectively in person, by telephone and electronically.\n \n Ability to occasionally lift or move ordinary office supplies and materials, with reasonable accommodation where applicable.\nCompensation and Benefits\nThe anticipated annual salary range for this position is $82,000–$95,000. The final salary will be based on relevant experience, demonstrated multi-site management abil

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Services Team Lead, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: • Lead a team of employees., • Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest., • With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions., • Relieve staff for vacation and sick-time coverage., • Greet incoming patients and visitors in a friendly and service-oriented manner., • Be a liaison between the physician(s) and the patients., • Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation, • Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees., • Answer phones, and schedule patients., • Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns., • Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients., • Participate in meetings., • Assist in the implementation and administering of procedures and best practices to streamline processes for center operations., • Participate in and/or lead various projects to support center operations and quality patient care., • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: • At least 3+ years of experience as a Patient Service Representative within a radiology center., • High school diploma, • Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment., • Dynamic and knowledgeable leadership attribute We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family. Pay Range: $23.00 - $28.00 per hour

Job Description Salary: $66,300 - $67,500 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities: • Establishes and annually reviews standards and work procedures for all staff., • Plans work and staffing schedules and areas of work to ensure adequate services are rendered., • Assists in the hiring process; interview, hiring and training of new associates., • Orients, develops, and supervises all supervisory/housekeeping staff., • Conducts regular inspections and makes recommendations to the facility., • Conducts monthly reporting of goals, accomplishments, and future plans., • Provides staff education and continuous training., • Communicates with staff, administration, and other departments., • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Qualifications: • 4 years of support services, military, housekeeping, and/or facilities maintenance experience., • At least 1 year of supervisory experience in support service related field with high customer/client contact., • Ability to communicate effectively in written format and oral presentations., • Ability to multi-task and establish priorities., • Ability to maintain organization in a changing and stressful environment., • Exhibit initiative, responsibility, flexibility, and leadership., • Possess a thorough knowledge of contract administration and office procedures., • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet., • Bachelor’s degree is preferred. Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyCrothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1570358 Crothall Healthcare JANELLE C. ALLEN [[req_classification]]

Job Description Currently seeking a Risk Manager/Assistant Director of Nursing for a skilled nursing facility located in Queens, NY. *APPLY TODAY* Salary: $135K - $150K per year (Based on Experience) Candidates must have prior experience in submitting accident and incidents to the DOH Qualifications: Must have New York RN license Must have prior experience as an Assistant Director of Nursing Minimum two years of experience in risk management in a skilled nursing facility Must have long term care/nursing home experience Prior experience in submitting accident and incidents to the DOH Knowledge of healthcare liability and risk management practices Must have excellent leadership skills Strong written and verbal communication skills Responsibilities: Review of all accident and incident reports, including accuracy and completion and providing summary of investigation findings within 5 days of incident. Submission and Completion of Reportable cases to DOH Review of Staff incident reports/ worker’s comp investigations Helping to hire, train, teach, and monitor nurses. Managing clinical operations and developing care plans. Preparing the daily schedule and planning shifts. Ensuring nursing staff follows departmental procedures and policies. Assisting in budget preparation and expense management. Conducting patient rounds and addressing complaints. Evaluating the performance of the department and recommending improvements. Scheduling staff meetings for patient updates, issues, and recommendations. Ensuring compliance with state, federal, and local standards. Keeping patient and employee records updated and accurate. #4230

Job Description Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers. The Pricing Program Manager is responsible for managing and coordinating the Company’s end-to-end price change process resulting from index fluctuations, contractual adjustments, and other pricing drivers. This role serves as the central point of coordination between Customer Accounts, Purchasing, Accounting, Finance, Projects, Sales, and other cross-functional teams to ensure timely, accurate, and effective execution of vendor and customer price changes. The successful candidate will own the project lifecycle from initial identification of a pricing change through implementation, including data validation, internal coordination, preparation of vendor and customer communications, system updates, and post-implementation review. This individual must be highly organized, detail-oriented, persistent, and skilled at managing multiple priorities across various departments. What You Will Do: • Own and manage the complete price change process from initiation through completion., • Develop and maintain project timelines, milestones, and action plans to ensure pricing changes are implemented according to established deadlines., • Coordinate activities across Purchasing, Accounting, Finance, Projects, Sales, Customer Service, and other impacted departments., • Monitor progress, identify potential delays or roadblocks, and proactively drive resolution., • Maintain accurate status reporting and provide updates to management regarding open price change initiatives., • Monitor the publications our pricing is contractually tied to. Vendor and Customer Communication • Coordinate the preparation and issuance of vendor and customer price change notifications., • Ensure communications accurately reflect approved pricing adjustments, effective dates, supporting documentation, and contractual requirements., • Work closely with Customer Accounts, Purchasing and Sales teams to address questions, exceptions, or customer/vendor concerns., • Maintain documentation and records supporting all price changes. Data Management and Analysis • Review index movements and pricing calculations to ensure accuracy and compliance with contractual requirements., • Partner with Purchasing and Finance teams to validate pricing impacts., • Prepare Excel-based reports, tracking tools, and analysis to support decision-making., • Maintain pricing databases, trackers, and historical records. Cross-Functional Process Improvement • Identify opportunities to improve the price change process, increase efficiency, and reduce errors., • Develop and maintain standard operating procedures (SOPs), checklists, and workflow documentation., • Assist in implementing tools and processes to improve visibility and accountability., • Support continuous improvement initiatives related to pricing operations. Administrative and Operational Support • Maintain detailed project documentation, including approvals, communications, calculations, and implementation records., • Manage multiple price change projects simultaneously while maintaining accuracy and meeting deadlines., • Keep contract and pricing records aligned across Salesforce, the ERP, an SharePoint so one customer means one record everywhere., • Escalate unresolved issues and recommend solutions when appropriate. Requirements Required Skills and Experience: • Bachelor’s degree in Business, Finance, Supply Chain, Operations, or related field preferred., • 3-5+ years of experience in project management, pricing, operations, supply chain, finance, or a related discipline., • Strong project management skills with demonstrated ability to coordinate activities across multiple departments., • Excellent organizational skills with the ability to manage multiple priorities and deadlines., • Strong attention to detail and commitment to accuracy., • Ability to follow up effectively and persistently drive completion of assigned tasks., • Advanced proficiency in Microsoft Excel, including:, • Data analysis, • Pivot tables, • Lookups (VLOOKUP/XLOOKUP), • Tracking and reporting tools, • Strong written and verbal communication skills., • Ability to work independently and effectively influence teams without direct authority. Preferred Qualifications: • Experience managing pricing processes, cost changes, or contract-based pricing adjustments., • Experience coordinating cross-functional projects., • Familiarity with ERP systems, such as Sage (MAS 100)., • Salesforce experience a plus, • Experience creating process documentation and workflow improvements. The Ideal Candidate Will Be: • A strong project manager who can organize complex processes and keep teams aligned., • Highly detail-oriented to ensure pricing accuracy and prevent costly errors., • Persistent and proactive in following up with stakeholders to meet deadlines., • A strong communicator who can effectively work with internal teams, vendors, and customers., • Process-minded with the ability to identify improvements and drive operational efficiencies. Benefits What We Offer: • A competitive salary, including annual discretionary cash bonus., • Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind., • We provide paid time off including company paid holidays., • We care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program. Additional Information: Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. The salary range for this role is $80,000 - $90,000 commensurate with the candidate's experience. Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law

Job Description Virtue Clinical Solutions is actively seeking an experienced Regional Managed Care Manager to oversee Managed Care programs for skilled nursing facilities. This position is suited for a healthcare professional with a robust background in skilled nursing care management and a keen ability to lead remote teams. Experience Requirements: • Required: Minimum of 1-3 years direct experience in skilled nursing facilities, with specific skills in obtaining Managed Care authorizations and appeals, • Preferred: Over 5 years of experience, including supervisory roles overseeing team members and managing complex healthcare operations, preferably within managed care environments. Responsibilities: • Manage and track authorizations for HMO patients across multiple skilled nursing facilities., • Supervise a team of case managers, and managed care coordinators ensuring seamless communication between Admissions, Social Work, Rehab, and Billing departments., • Lead critical care committees and enhance overall service delivery and patient care., • Coordinate with insurance case managers to discuss patient care plans, progress, and discharge plans, and advocate for patient care., • Compile appeal packages for denied services or coverage., • Promote ongoing professional development and ensure staff competencies align with the highest standards of care. Qualifications: • In-depth knowledge of Medicare, Medicaid, and Commercial Insurance guidelines, including specific programs like HARP, AARP, Obamacare, No-Fault, and Workers Comp., • Experience within skilled nursing facility settings., • Strong leadership capabilities with demonstrated skills in mentoring and developing remote teams., • Proficient in Microsoft Excel and Word; exceptional verbal and written communication skills., • Organizational with the ability to manage multiple tasks effectively .

Job Description With an 85 year history, our client has grown into The #1 company in their industry! This $1.5B company is affiliated with some of the most recognizable projects throughout North America. They are looking for a talented Outside B2B Territory Sales Manager to help drive new client acquisition and grow/manage existing relationships. Territory Sales Manager - (Outside B2B Sales) Here’s what you’d do: The Territory Sales Manager works to improve market position and achieve profitable financial growth. This role helps to achieve long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates, and closes business deals and maintains extensive knowledge of current market conditions. The Territory Sales Manager manages the sales pipeline from prospecting to closing. The Territory Sales Manager collaborates and works with partners including operations, finance, marketing, and more to manage responses to bids in an effort to meet sales targets. You’d be responsible for: • Work with prospective customers to discover their “points of pain” and develop solutions, • Accurately forecast sales deliverables and KPI’s, • Achieve sales goals and be able to work independently, • Perform sales prospecting using consultative sales techniques to build long standing business relationships; marketing; pricing., • Prepares and conducts heavy phone prospecting, sales presentations, virtual demonstrations, and handle contract negotiations with minimum supervision., • Identify customer needs and utilize solution-based selling techniques to fully demonstrate value of services, • Cultivate and maintain relationships with prospects and existing clients, • Builds and maintains trust-based professional relationships with key decision makers, • Plan daily and hit specific activity benchmarks and close business, • Logs activity consistently and reliably in CRM (Salesforce), • Works in a fast-paced environment while operating with a high sense of urgency, • Communicates proactively with all decision makers and influencers. Compensation & Benefits: $70,000 - $75,000 Base Salary (DOE / Region) + Uncapped Commissions • 1st Year OTE = $85,000 - $95,000, • 2nd Year OTE = $125,000 - $150,000, • Top Performers = $175,000 - $200K+, • Full Healthcare Benefits (Medical, Dental, Vision), • Company Car + Fuel Card, • Paid Time Off (PTO), • Life Insurance - Short Term Disability, • Healthcare Savings Account (HSA) - Dependent Care Flexible Spending Account (DCFSA), • Employee Assistance Program (EAP), • Education Reimbursement, • 401(k) You might be a good fit if you have: • Bachelor’s Degree or equivalent work experience, • 2+ Years of Extensive face-to-face (B2B/B2C) selling experience at the mid to senior levels,, • Experience managing multiple projects and able to multi-task in a large territory, • Proficient with computer programs including MS Word, Excel, Outlook, and PowerPoint, • Experience with a CRM or SFA tool, • Proven track record of sales goal attainment and pipeline management, • Highly competitive, positive, and results driven, • Excellent presentation skills, • Excellent oral and written communication skills to build client-centric and solution/value-based proposals, • Working experience with social media, • Local knowledge and contacts in one or more market segments preferred, • Ability to be self-motivated and self-directed, • Experience in the service industry with commercial contract sales desirable

Job Description Salary: $160K to $190K Other Forms of Compensation: 9% Yearly Director Bonus Potential Facilities Management Director - Mount Sinai South Nassau Hospital Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary Working as a Healthcare Facilities Management Director, you lead the overall management of the Plant Operations & Maintenance Departments within our hospital campus environment. You plan, prioritize, and control functions and activities under the scope of the contract. Responsibilities: Reviews and evaluates existing programs, services, policies and procedures Meets with hospital client and staff as needed to plan, prioritize, coordinate, and/or communicate programs and policies Supervises flow and quality of work to assure completion of workload and consistency to facility’s standards Prepares and leads departmental budgets, including utilities energy savings program Handles and ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments Supervises work performance and prepares and/or reviews performance evaluations for assigned personnel Guides employees of salient features of facility’s personnel and employee relations programs and answers any questions Plans, coordinates, and supervises construction and development of physical facilities Reviews, evaluates, and recommends approval of plans for construction Serves as liaison with contractors, architects, engineers, and material and equipment suppliers Qualifications: Bachelor’s Degree in Engineering preferred or a related field 2 years responsibility at a Director Level OR 5 years responsibility at a Director Level in areas of Engineering, Maintenance and Construction in a health care institution with related continuous education courses The ability to read, comprehend and transmit complicated detailed instructions orally and in writing Previous Facilities Management experience in an acute care hospital required Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook Certified Health Care Facility Manager (CHFM) preferred Ability to meet established goals and objectives Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyCrothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1558344 Crothall Healthcare Abigail Van Eman [[req_classification]]

Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for a Zone Supervisor. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail, industrial and logistics, healthcare, education, manufacturing, and moremaintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. What are you waiting for? APPLY TODAY and join the KBS Crew! Starting Pay: $17.66 Shifts Available: 10:00 pm - 07:00 am As a Zone Supervisor, the following duties and responsibilities will be a part of this opportunity but are not limited to them: • Lead site crews and performs scheduled work alongside crews, • Interact with the client to provide professional and prompt customer service, • Assist manager to recruit and staff employees, • Assist manager to train, motivate, and supervise site/store leads and crew members., • Assist manager with the coordination of crew members scheduling to ensure appropriate staffing, • Perform quality control inspections and performance audits, • Monitor crew members task completion to ensure cleanliness standards are met., • May assist manager in documenting crew members' performance and initiating corrective action when necessary (with management oversight), • May initiate routine termination (with management oversight), • Perform nightly quality control inspections and provide corrective training, • Review and respond to emails regarding operations and customer relations, • Maintain inventory of cleaning supplies and consumables, • Maintain building safety and security (check door locks, verify key and badge security), • Ensure janitor closet meets safety and cleanliness standards, • Perform required janitorial/specialty work (carpet cleaning, windows, etc.), • Document and report issues regarding safety/security, building maintenance, damaged equipment, or any other pertinent issues, • Request uniforms, employee badges, needed supplies, and other items, • Load and unload supplies; move heavy furniture and equipment, • Follow all company policies and procedures, • Perform other duties as assigned by Manager Requirements: • 3 or more years janitorial/building maintenance or related experience with minimum of 2 years prior supervisory/lead experience preferred, • Basic understanding of staffing processes and performance programs, • Ability to communicate effectively with team and customer (s), • Training skills (ability to provide clear and effective training on basic processes and safety), • Ability to manage change and use good judgement in a fast-paced environment, • Communicate (speak and write) in English (and where needed bilingual in Spanish and English), • KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks. What's In It For You? • As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!, • Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video., • Life Insurance, • Short Term Disability Employer paid., • Long Term Disability, • Supplemental Health Insurance (E.G., Accident), • 401k plan with a match or Non-qualified Deferred Compensation Plan, • Pet Insurance, • PerkSpot Discount Program discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

We're Looking for an experienced Practice Manager to Join Our Team! Are you a natural organizer with a heart for healthcare and a head for operations? Do you thrive in fast-paced environments where no two days are the same? If so, we'd love to meet you. We're currently looking for a Practice Manager

NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician / Senior Nursing Attendant - Surgical Telemetry, Part-Time, Days. In this role, the successful candidate assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance. Job Responsibilities: • Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties., • Demonstrates respect for patient confidentiality, privacy, dignity, and rights, • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction., • Recognizes own limitations and requests assistance when needed., • Discusses educational concerns and goals with the Nurse Manager or appropriate leadership., • Seeks learning resources for identified learning needs., • Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences., • Completes annual mandatory education requirements for patient care technicians., • Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures., • Assists in supporting unit activities as requested. Assists in emergency situations as directed., • Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms., • Demonstrates understanding of infection prevention and control standards., • Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations., • Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff., • Observes general behavior and reports same to the registered nurse to whom assigned., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Provides assistance to patients in the activities as applicable., • Completes delegated responsibilities as directed by the registered nurse., • Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team., • Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient., • Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse., • Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.)., • Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees., • Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair. Runs errands to other departments, including but not limited to, the delivery of specimens and equipment., • Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly., • Ensures that necessary equipment and supplies are present in the patient rooms and on the unit. Minimum Qualifications: To qualify you must have Patient Care Technician Minimum Qualifications: High School graduate or equivalent required. Graduate of a PCT program w/ at least 6 months hospital experience OR CNA graduate plus course completion in EKG & Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) w/ at least 6 months hospital experience. BLS or Heartsaver CPR/AED certification. (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position Must complete PCT online program within 3 months of hire. Senior Nursing Attendant Minimum Qualifications: High School Diploma or equivalent Required. Graduate of Certified Nursing Attendant Program, certified as a CNA and at least 6 months relevant experience. BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; Strong customer service and communication skills. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $30.57 - $30.57 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician / Senior Nursing Attendant - Surgical Telemetry, Full-Time, Nights. In this role, the successful candidate assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance. Job Responsibilities: • Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties., • Demonstrates respect for patient confidentiality, privacy, dignity, and rights, • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction., • Recognizes own limitations and requests assistance when needed., • Discusses educational concerns and goals with the Nurse Manager or appropriate leadership., • Seeks learning resources for identified learning needs., • Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences., • Completes annual mandatory education requirements for patient care technicians., • Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures., • Assists in supporting unit activities as requested. Assists in emergency situations as directed., • Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms., • Demonstrates understanding of infection prevention and control standards., • Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations., • Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff., • Observes general behavior and reports same to the registered nurse to whom assigned., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Provides assistance to patients in the activities as applicable., • Completes delegated responsibilities as directed by the registered nurse., • Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team., • Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient., • Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse., • Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.)., • Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees., • Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair. Runs errands to other departments, including but not limited to, the delivery of specimens and equipment., • Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly., • Ensures that necessary equipment and supplies are present in the patient rooms and on the unit. Minimum Qualifications: To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required. Graduate of a PCT program w/ at least 6 months hospital experience OR CNA graduate plus course completion in EKG & Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) w/ at least 6 months hospital experience. BLS or Heartsaver CPR/AED certification. (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position Must complete PCT online program within 3 months of hire. Senior Nursing Attendant Minimum Qualifications: High School Diploma or equivalent Required. Graduate of Certified Nursing Attendant Program, certified as a CNA and at least 6 months relevant experience. BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; Strong customer service and communication skills. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $59,618.50 - $59,618.50 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Optum NY/NJ is seeking a Population Health Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Schedule: 40-hour work week. Monday - Friday 8am - 5:00pm EST. (May be able to work from home as well as onsite the schedule will be determined by the hiring manager upon hire) Location: 1 Dakota Drive, Lake Success, NY 11042 If you live near Lake Success, NY, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. • Contacts patients for the purpose of achieving established outreach program goals. This may include contacting patients via telephone, email and/or direct mailings to stress the clinical importance of receiving their recommended lab work and attending their medical appointments, • At the request of a Clinician, may place lab order and/or schedule appointments in electronic medical record system, • Generates reports using Healthy Planet Registry in Epic EMR to identify patients who require additional labs to be ordered as well as identifying patients who are over-due for labs, • Consults with clinicians to determine required population reports and/or patient lists for analysis and outreach, • Communicates and collaborates with care coordination staff to optimize patient care, and supports patient care plans by assisting with linkages to, coordination of, and monitoring identified service needs, • Recognizes and reports data inconsistencies, gaps in performance, and opportunities to improve results to appropriate personnel, • Review daily, weekly, and monthly HEDIS/STAR gap reports, registries, and dashboards to identify open care gaps, • Prioritize outreach based on measure impact, audit risk, and payer timelines, • Work measures across preventive care, chronic disease management, medication adherence, and wellness visits, • Conduct proactive outreach to members via phone, patient portal, and mail to close open HEDIS/STAR gaps, • Educate patients on the importance of preventive screenings, chronic condition follow-ups, and medication adherence, • Address social, logistical, or access-related barriers to care and escalate concerns when needed, • Deliver outreach using scripts and workflows aligned to payer and regulatory requirements, • Schedule appointments directly with primary care providers and specialists to close quality measure gaps, • Coordinate lab testing, imaging, and referrals required for measure compliance, • Ensure appointments are scheduled within payer-required or measure-specific timeframes, • Perform follow-up outreach for missed or rescheduled appointments, • Ensure accurate and timely documentation in the EHR to support HEDIS abstraction and CMS STAR reporting, • Verify completion of services and confirm correct coding, diagnosis capture, and measure specific requirements, • Flag documentation issues or discrepancies for clinical reviews to prevent measure fallout, • Update care gap status and outreach outcomes in quality tracking tools, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • High School Diploma/GED, • 1+ years of experience in healthcare operations, quality improvement, population health, or care coordination. Direct experience working with HEDIS, STAR measures, or value-based care programs, • 1+ years of computer proficiency experience to include Microsoft office (specifically excel worksheets), • Ability to be remote and work independently, • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI), • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service, • Reside within commutable distance of 1 Dakota Drive, Lake Success, NY 11042, • Proficient with data manipulation including the ability to develop spreadsheets, build data tables and extract data, • Knowledge of preventive care and chronic disease guidelines, • Proficiency with electronic medical record systems, • Knowledge and understanding of medical terminology, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Nursing --> Management/Leadership Mineola, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Assistant Nurse Manager - Operating Room, Evenings. In this role, the successful candidate provides clinical leadership and management for a designated time-period (shift) for a patient care unit (or clinical service in operative and ambulatory settings), consistent with the philosophy and goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and development of staff, and to apply evidence-based practice to improve patient care. Job Responsibilities: • Fosters a culture embedded in NYULHs tripartite mission: to serve, to teach, and to discover., • Collaborates with interprofessional team to ensure excellence in quality, patient experience, and efficiency., • Develops positive and productive relationships across disciplines to establish strategic partnerships to achieve shared goals., • Facilitates and supports positive and productive work and care environments, founded in the principles of diversity, equity, and inclusion., • Demonstrates a steadfast commitment to engaging and meaningfully recognizing staff., • Demonstrates a commitment to lifelong professional growth and development., • Collaborates with nurse manager on interviews and ensures that employees are appropriately selected, on-boarded, oriented, educated, and evaluated. Supports clinical rotations of students as part of partnerships for school affiliations., • Evaluates the performance, and assesses practice, of designated personnel in a fair and transparent manner., • Serves as role model and resource for staff. Develops and manages employees through the promotion of professional growth and development, mentoring, appreciative coaching, counseling, and progressive discipline, as appropriate, in alignment with the principles of a caring, fair, professional work environment., • Monitors attendance of staff. Ensures appropriate staffing and skill mix to optimize patient outcomes and safety, while promoting fiscal responsibility., • Coordinates care delivery and assignment of staff based upon identified patient care needs and clinical competency for optimal unit operation and patient outcomes., • Assists in scheduling, payroll and integrating services across the care continuum., • Provides direct patient care as needed to support the clinical operations of the unit., • Provides leadership support of other unit(s) in the service., • Holds self and others accountable for the delivery of exemplary care in a cost-efficient manner., • Assists with maintaining accreditation, regulatory standards, service standards and policies at the organizational, local, state and federal level., • Communicates with clarity and integrity to build trust with all stakeholders., • Communicates significant patient care issues, family concerns, safety, risk management concerns and critical events to leadership on duty at the time, seeks consultation and assistance when indicated, and reports to the Nurse Manager or Director in timely manner., • Communicates regularly with the Nurse Manager about patient safety, clinical practice, staff performance, and participates in implementation of unit initiatives., • Participates in the drafting of nursing and organizational policy, engaging front-line staff, incorporating the precepts of shared governance., • Supports data collection in collaboration with the nurse manager and interprofessional team. Analyzes and utilizes data to drive practice changes that integrate quality, safety, patient experience, and productivity metrics to achieve excellence in patient and nursing outcomes., • Assists leadership team in maintaining licenses, certifications, mandated learnings and content for unit staff., • Fosters high reliability concepts within the unit/organizational structure., • Fosters a culture of inquiry, innovation and transformation with a focus on the future., • Participates in and fosters staff involvement in nursing research, quality improvement, and evidence-based practice efforts., • Leads and supports developing of new insights to complex situations, innovative designs, and programs/processes., • Exercises independent judgment in the course of these duties: discipline of employees including suspension and discharge, evaluation of staff, approval time off requests, assigning work to staff, part of the decision making team regarding hiring staff. Minimum Qualifications: To qualify you must have a Current Registered Professional Nurse licensure in New York State, Baccalaureate degree in Nursing, 2 Years experience required, Clinical certification in the patient population served or nurse leader certification Ability to apply nursing process toward achievement of specific outcomes in an organized fashion to address patient/family satisfaction and quality indicators, Evidence of excellent communication (both oral and written), interpersonal, organization, critical thinking, problem solving, and leadership skills, Basic Life Support Certification through the American Heart Association, Physical stamina, manual, dexterity, visual and aural acuity to perform responsibilities. Required to handle and move reasonably heavy weight. Required Licenses: Registered Nurse License-NYS, Basic Life Support Cert Preferred Qualifications: Master's degree in nursing or health-related area Two or more years of clinical practice in the care of the patient population served. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $151,049.99 - $158,601.45 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Job Description Rehoboth Elderly Care HR Assistant / Secretary Location: Baldwin, New York Reports To: Administrator / Office Manager Classification: Full-Time Schedule: Monday–Friday, office-based Position Summary Rehoboth Elderly Care is seeking an organized, dependable, and personable HR Assistant / Secretary to serve as the administrative backbone of our Baldwin, NY office. This dual role combines front-office secretarial support with hands-on human resources administration: managing phones and correspondence, recruiting and onboarding home care aides, maintaining audit-ready personnel files, and ensuring all caregivers remain in full compliance with New York State Department of Health training, credentialing, and documentation requirements. The ideal candidate is a detail-oriented multitasker who is equally comfortable managing paperwork and building warm, professional relationships with staff, applicants, clients, and families. Key ResponsibilitiesFront Office & Secretarial Duties • Answer and route all incoming calls professionally; serve as the welcoming first point of contact for employees, applicants, clients, families, and visitors, • Manage the office calendar, appointments, meetings, and correspondence (mail, email, faxes), • Prepare, type, copy, scan, and file documents, letters, memos, and reports, • Maintain organized, up-to-date paper and electronic files in compliance with HIPAA and confidentiality standards, • Order and track office supplies and ensure office equipment is functioning, • Take meeting minutes and assist management with administrative projects as assignedRecruitment & Onboarding, • Post job openings, screen applications, and schedule interviews for home care aides and office staff, • Respond to applicant inquiries and guide candidates through the application and hiring process, • Collect and verify all pre-employment documentation, including identification, work authorization (I-9), references, HHA/PCA training certificates, and health assessments, • Process criminal background checks and verify aides through the NYS Home Care Worker Registry prior to placement, • Conduct or coordinate new hire orientation and ensure completion of all onboarding paperwork, policies, and acknowledgments, • Set up new employees in payroll, scheduling/EVV, and HR systemsEmployee Files & Compliance, • Create and maintain complete, audit-ready personnel and compliance files for all employees in accordance with NYS Department of Health survey standards, • Track and document completion of required annual in-service training hours for all aides, • Monitor expiration dates for certifications, physicals, TB tests, and other credentials; notify employees and schedule renewals before lapses occur, • Coordinate and help arrange in-service training sessions and skills refreshers, • Prepare files and documentation for state surveys, audits, and accreditation reviews, • Document and escalate performance, attendance, or compliance concerns to managementPayroll & Benefits Support, • Collect, verify, and submit timesheets and visit verifications (EVV) for payroll processing, • Assist with resolving employee payroll questions and discrepancies, • Support benefits enrollment and answer basic employee questions about policies, benefits, and time off, • Track employee attendance, PTO, and leave requests; maintain accurate recordsEmployee Relations & HR Administration, • Serve as a friendly, professional point of contact for employee questions and concerns, escalating issues to management as appropriate, • Assist with employee communications, announcements, staff meetings, and recognition activities, • Support disciplinary documentation, incident reports, and termination paperwork under management direction, • Process employment verifications, unemployment paperwork, and workers' compensation documentation, • Help maintain and update the employee handbook, HR forms, and agency policies, • Track HR metrics such as hiring, turnover, and compliance rates; prepare reports for management, • Perform other duties as assigned to support agency operations and growthQualificationsRequired, • High school diploma or equivalent; associate's or bachelor's degree in human resources, business, or a related field preferred, • 1–2 years of experience in an HR, secretarial, or administrative role (home care, home health, or medical office experience a plus), • Strong secretarial and office skills: typing, filing, phone etiquette, and proficiency with Microsoft Office (Word, Excel, Outlook), • Ability to handle sensitive information with absolute confidentiality and professionalism, • Working knowledge of New York State home care aide requirements, or willingness to learn quickly, • Ability to pass all required background checks, • Excellent organizational skills and attention to detail with the ability to juggle multiple priorities, • Warm, patient, professional demeanor with strong verbal and written communication skillsPreferred, • Prior HR experience in a home care, home health, or healthcare staffing setting, • Experience with home care scheduling/EVV software (e.g., HHAeXchange) and payroll systems, • Familiarity with NYS Home Care Worker Registry, DOH survey requirements, and aide training regulations, • Bilingual abilities a plus (e.g., Spanish, Haitian Creole)Physical & Work Requirements, • Office-based position in Baldwin, NY, • Ability to sit for extended periods and use standard office equipment, • Occasional lifting of office supplies and files (up to 20 lbs)Compensation & Benefits, • Competitive salary based on experience, • [Insert benefits: health insurance contribution, PTO, holidays, 401(k), etc.] Rehoboth Elderly Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, or gender identity

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Vision insurance RECOVRY Physical Therapy is seeking a friendly, organized, detail-oriented, and highly motivated Office Manager to lead the front office operations of our Garden City location. This is not just a front desk position. This role is for someone who can take ownership of the patient experience, manage administrative systems, communicate clearly with patients, and help the office run smoothly each day. The ideal candidate is professional, confident, compassionate, and able to explain insurance benefits in a clear, transparent, and reassuring way. As the first point of contact for many patients, you will play a major role in helping people understand their care options, financial responsibilities, insurance benefits, and the value of receiving high-quality physical therapy at RECOVRY. Key Responsibilities Patient Experience & Front Office Management • Greet patients warmly and create a welcoming, professional environment, • Answer phone calls, respond to inquiries, and direct calls appropriately, • Schedule, confirm, and reschedule patient appointments, • Manage the daily patient flow and keep the schedule organized, • Maintain a clean, organized, and professional front desk and waiting area, • Support the clinical team with administrative needs throughout the day, • Help create a high-end, service-focused experience for every patientInsurance Verification & Patient Communication, • Verify patient insurance benefits accurately and efficiently, • Clearly explain insurance benefits, out-of-network benefits, deductibles, visit limits, co-pays, co-insurance, and patient responsibility, • Help patients understand the difference between insurance coverage and actual out-of-pocket costs, • Communicate our payment options and care model with confidence and transparency, • Assist patients who may be confused, frustrated, or hesitant about insurance or cost, • Help convert patient inquiries into scheduled evaluations by clearly explaining the value of our services, • Assist with prior authorizations, insurance documentation, and claim-related follow-up as neededBilling, Payments & Administrative Support, • Collect co-pays, patient balances, and payments at time of service, • Process payments and maintain accurate billing/payment records, • Ensure patient paperwork, intake forms, insurance information, and authorizations are complete and up to date, • Maintain patient records with confidentiality, accuracy, and HIPAA compliance, • Communicate with billing team members regarding insurance issues, patient balances, and missing information, • Monitor outstanding administrative tasks and follow through until completedLeadership & Office Accountability, • Take ownership of the front office experience and daily administrative workflow, • Help train, guide, and support front desk staff as the office grows, • Identify areas where systems, communication, or patient experience can be improved, • Ensure office policies and procedures are followed consistently, • Help reduce scheduling gaps, missed appointments, and patient confusion, • Communicate effectively with management and clinical leadershipRequirements, • High school diploma or equivalent required; additional education in healthcare administration, business, or medical office management is a plus, • Previous experience in a medical office, physical therapy clinic, chiropractic office, dental office, or healthcare setting preferred, • Strong understanding of insurance verification, benefits, deductibles, co-insurance, co-pays, and patient responsibility, • Ability to explain insurance and financial information clearly and confidently to patients, • Strong customer service, communication, and interpersonal skills, • Organized, detail-oriented, reliable, and able to multitask in a fast-paced environment, • Comfortable with phone calls, patient conversations, scheduling, payments, and administrative follow-up, • Proficiency with EMR systems, Microsoft Office, and general computer systems, • Professional attitude, strong work ethic, and ability to take initiative, • Leadership or office management experience is strongly preferredIdeal Candidate The ideal candidate is someone who enjoys working with people, takes pride in organization, and understands that the front office plays a major role in the success of the practice. We are looking for someone who can help patients feel comfortable, informed, and confident in their decision to begin care with us. This person should be able to communicate insurance benefits in a way that is honest, clear, and easy for patients to understand. We want someone who can build trust with patients, reduce confusion, and help them see the value in investing in their health. Compensation • Competitive salary based on experience and qualifications, • Higher compensation available for candidates with strong medical office management, insurance verification, billing, and patient communication experienceBenefits, • 401(k), • 401(k) matching, • Competitive pay based on experience, • Dental insurance, • Health insurance, • Paid time off and holidays, • Performance bonus, • Vision insuranceSchedule, • Full-time position, • In-person role at our Garden City, NY officeWhy Join RECOVRY Physical Therapy RECOVRY Physical Therapy is a high-quality, patient-centered physical therapy practice focused on delivering an exceptional experience from the first phone call through the entire course of care. We are looking for someone who wants to be a key part of our team, take ownership of the office experience, and help patients feel supported every step of the way.

Job Description Summary: The Office Manager serves as the operational backbone of the office while providing high-level administrative and strategic support to the Executive Coordinator. This role requires exceptional organizational skills, discretion, initiative, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, detail-oriented, and capable of balancing day-to-day office management with executive-level support. Reporting Relationship: Position Reports to the Executive Coordinator Schedule: Monday - Friday 10AM - 6PM Location: Corona, NY Position Type: Fulltime, Exempt Essential Duties/Responsibilities: Core duties and responsibilities include the following. • Oversee the daily administrative, operational, and clinical office functions of the health clinic, ensuring efficient, patient-centered, culturally responsive, trauma-informed, and compliant operations., • Develop, implement, and continuously improve administrative systems, office workflows, policies, procedures, and standard operating procedures that support high-quality clinical operations and enhance efficiency, productivity, and patient satisfaction., • Directly supervise Clinical Receptionists., • Develop and maintain front desk staffing schedules to ensure adequate coverage throughout all clinic hours and monitor staff attendance, productivity, professionalism, customer service, and compliance with agency policies., • Conduct regular team meetings and provide ongoing training, coaching, and professional development; address performance concerns through appropriate corrective action in collaboration with Human Resources and clinical leadership., • Oversee all patient reception and access functions, including registration, insurance verification, appointment scheduling, check-in/check-out, patient communications, demographic updates, and related administrative processes., • Ensure the accuracy, timeliness, confidentiality, and completeness of patient demographic, insurance, and administrative information in accordance with agency policies, HIPAA requirements, and applicable regulations., • Monitor appointment scheduling practices to maximize provider productivity, optimize clinic capacity, minimize patient wait times, and reduce no-show rates., • Ensure front desk staff consistently deliver courteous, professional, culturally competent, trauma-informed, and patient-centered service., • Respond to and resolve patient complaints, concerns, and service issues professionally, escalating matters to appropriate clinical or administrative leadership when necessary., • Serve as the primary administrative liaison among providers, nursing staff, behavioral health professionals, patients, program leadership, and external healthcare partners to promote effective communication and coordination of services., • Coordinate provider schedules, clinic calendars, meetings, conference rooms, trainings, staff events, and other administrative activities to support efficient clinic operations., • Support the onboarding and administrative orientation of new clinical and administrative employees, including workspace preparation, equipment, system access, scheduling, and required orientation materials., • Assist with maintaining provider credentialing documentation, licenses, certifications, administrative records, and other required documentation as assigned., • Maintain organized electronic and physical filing systems and ensure appropriate document retention, confidentiality, accessibility, and compliance with agency policies, HIPAA, and regulatory requirements., • Prepare and maintain correspondence, reports, presentations, forms, meeting materials, operational documents, and other administrative records as needed., • Support operational readiness for audits, accreditation reviews, regulatory inspections, funder monitoring, and other compliance activities by maintaining accurate records and ensuring required documentation and procedures are in place., • Coordinate facility operations, including maintenance, repairs, cleanliness, safety, space utilization, emergency preparedness, and workplace safety procedures to maintain a secure, professional, and patient-friendly healthcare environment., • Serve as the primary administrative contact for building management, vendors, contractors, maintenance providers, and other service providers; monitor service agreements and ensure timely resolution of facility and operational issues., • Manage office supplies, medical office equipment, furniture, and general administrative resources; monitor inventory levels and ensure adequate supplies are available to support uninterrupted clinic operations and multiple program locations, as applicable., • Research vendors, obtain pricing, coordinate purchase requests, maintain vendor files and service contracts, and assist with processing invoices and payments in accordance with organizational procurement procedures., • Assist with processing invoices, expense reports, purchase orders, and other financial documentation; track office-related expenditures and support adherence to approved budgets., • Maintain organizational calendars, shared resources, conference room schedules, office communications, incoming and outgoing mail, deliveries, and other general administrative functions., • Provide administrative support to clinical leadership, executive leadership, program managers, and other departments as assigned., • Coordinate logistics for organization-wide and clinic meetings, trainings, community events, and other activities, including scheduling, room preparation, materials, communications, and follow-up., • Monitor clinic operations and identify opportunities for process improvement, technology enhancement, cost efficiency, staff development, and improved patient experience., • Maintain a safe, organized, professional, and welcoming clinical environment and ensure office policies, procedures, safety standards, and regulatory requirements are consistently followed., • Perform other duties and responsibilities as assigned.Collaboration with the Billing Manager and Clinical Leadership, • Work in close partnership with the Billing Manager and clinical leadership to coordinate day-to-day clinic operations and ensure that front desk processes support timely access to care, accurate documentation, regulatory compliance, and complete and timely billing., • Lead the daily administrative operations of the front desk and provide direct supervision to the Clinical Receptionists, including staffing, coverage, registration, scheduling,, • Check-in/check-out, communication, workflow follow-through, and adherence to agency procedures., • Partner with the Billing Manager, who will provide functional direction, training, and monitoring for revenue-cycle-related front desk responsibilities, including insurance verification, demographic and payer accuracy, financial assessments, participant payment follow-up, and correction of registration issues that may delay or prevent reimbursement., • Jointly develop front desk workflows, conduct staff training and operational huddles as needed, review performance and error trends, resolve process breakdowns, and implement corrective action plans that improve participant experience, clinical efficiency, data accuracy, and revenue-cycle performance., • Maintain consistent communication with the Billing Manager and clinical leadership regarding scheduling barriers, participant access concerns, incomplete information, service flow, documentation gaps, and other operational issues requiring coordinated follow-up or escalation. Supervisory Responsibilities: Provides oversight to the Clinical Receptionists and interns providing services. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Proven ability to lead teams, manage multiple priorities, solve complex operational issues, and exercise sound judgment in a fast-paced healthcare environment. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Administration, Health Services Management, or a related field required. A combination of equivalent education and relevant experience may be considered., • Minimum of five (5) years of progressively responsible administrative or office management experience, with at least three (3) years in a healthcare, outpatient clinic, Federally Qualified Health Center (FQHC), Article 28 clinic, or similar clinical setting., • Minimum of two (2) years of supervisory experience managing front desk, reception, or other administrative support staff., • Experience working with Electronic Health Records (EHR/EMR/InSync) systems and practice management software., • Working knowledge of medical terminology, patient registration processes, insurance verification, referrals, and prior authorization procedures., • Strong knowledge of HIPAA, OSHA, and applicable federal, state, and local healthcare regulations governing patient privacy and clinical operations., • Experience developing office policies, improving operational processes, and implementing quality improvement initiatives., • Bilingual (English/Spanish) preferred. We offer a comprehensive benefit package that supports the overall health of our staff to include: Benefits: • 15 Vacation days Annually, • 12 Sick Days, • Floating Holiday 1 annually, • 401K retirement plan with 3% match after 90 days of employment, • Medical Benefits after 30 days of employment with Cigna, • Dental/Vision eligible after 90 days of employment, • Access to Gym/Weight Room, • Access to Boxing Ring, • Short Term Disability, • Life, Accidental Insurance available through Aflac, • Transit Check for commuting expenses, • Legal Shield for legal services, • Public Service Loan Forgiveness (PSLF) participants Are you passionate about making a meaningful impact in your community? Join Elmcor Youth & Adult Activities as a Office Manager and be part of a dedicated team committed to empowering individuals and families. This is more than just a job — it’s an opportunity to use your skills, compassion, and expertise to create lasting change. If you’re looking for a role where your work truly matters, we’d love to hear from you. Apply today and take the next step in a career with purpose.

Job Description Office Manager / Medical Assistant Maximize Health About Us Maximize Health is a fast-growing medical group dedicated to improving the quality of post-acute care within skilled nursing facilities, adult communities, and assisted living facilities. By partnering directly with senior care facilities, we work to enhance patient outcomes, increase satisfaction, and reduce avoidable hospitalizations. Position Overview We're seeking an experienced, motivated Office Manager / Medical Assistant to join our team. This hybrid role is ideal for someone who thrives in both administrative leadership and hands-on patient care. You'll oversee daily office operations while providing high-quality clinical support to our providers and patients. Key Responsibilities Clinical Support Greet and prepare patients for exams, record vital signs, and update medical histories. Assist providers during examinations and minor procedures. Manage lab specimen collection and maintain accurate patient records. Ensure examination rooms are clean, stocked, and organized. Office Management Oversee day-to-day operations of the medical office, ensuring efficiency and excellent patient service. Manage scheduling, patient flow, and office communications. Handle ordering and inventory of medical and office supplies. Ensure compliance with office policies, procedures, and HIPAA regulations. Qualifications High school diploma or equivalent required; associate degree or certification in Medical Assisting preferred. Previous experience in medical office management or healthcare administration strongly preferred. Proficiency with EMR systems and office software (Microsoft Office, Google Workspace, etc.). Strong organizational, multitasking, and leadership skills. Excellent communication and interpersonal abilities. Ability to maintain patient confidentiality and work full-time. Compensation & Benefits Competitive pay: $23–$25 hourly, based on experience and location. Comprehensive benefits package. Paid Time Off (PTO) and paid holidays. Flexible schedule. Supportive, collaborative team environment. Work Location In-person, providing care within senior facilities.

Job Description About Us: At The Grand Healthcare System, we are dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being. Position Overview: We are seeking an RN Unit Manager to join our team at The Grand Rehabilitation and Nursing at [Facility Name]. In this leadership role, you will oversee the day-to-day operations of the nursing unit, ensuring that residents receive the highest standard of care. You will mentor staff, enforce policies, and ensure the unit functions efficiently while providing the best care for our residents. Key Responsibilities: Supervise nursing staff and manage unit operations. Develop, implement, and enforce employee policies and procedures to ensure efficient and compliant care delivery. Mentor and support less experienced nurses, offering clinical guidance and career development advice. Establish and uphold standards of care for the unit to ensure resident safety and well-being. Review resident records and monitor the quality of care provided to ensure accurate and effective treatment plans. Conduct case reviews and ensure that individualized care plans are consistently followed. Address inquiries and concerns from residents and their families in a timely and professional manner. Ensure the unit is adequately stocked with necessary medical supplies to prevent shortages and ensure smooth operations. Advocate for the unit’s interests to upper management and collaborate in addressing issues as needed. Qualifications: Minimum of 2 years of experience in long-term care (preferred). At least 1 year of experience in a Unit Manager role (preferred). Valid RN License required. Basic computer skills for documentation and communication. Exceptional communication and interpersonal skills to foster positive relationships with residents, families, and staff. What We Offer: Stable opportunity with a wide range of experiences to further develop your career. Competitive weekly pay with multiple bonus opportunities, including sign-on and referral bonuses. Comprehensive benefits package, including: 401k with partial company match Generous paid time off (PTO) Health Insurance (Health, Vision, and Dental) Tuition Reimbursement Continued education and training to advance your career Exclusive “perks” including employee discounts Healthy work-life balance Supportive leadership and friendly colleagues to help you along the way. Application Process: If you are a compassionate leader with a passion for improving the lives of residents, we invite you to apply for the RN Unit Manager position. Become a part of a team that values excellence in care and strives to create a supportive community for both residents and staff. Experience a smooth application process! Apply online, and a personal recruiter will reach out to guide you through the next steps. Follow Us: Stay connected with us on Instagram: www.instagram.com/TheGrandHealthcare

Job Description Registered Nurse Unit Manager Join Oceanside Care Center, a premier rehab facility in Oceanside, New York, where compassionate care enriches lives. We are seeking a dedicated and experienced Registered Nurse Unit Manager to lead our team of healthcare professionals in delivering exceptional care to our residents. As a Unit Manager, you will be responsible for overseeing the daily operations of our unit, ensuring that every patient receives personalized attention and care that meets the highest standards. About the Role: As a Registered Nurse Unit Manager, you will: • Oversee daily operations of the unit, including staffing, patient care, and quality improvement initiatives, • Collaborate with interdisciplinary teams to develop and implement individualized care plans, • Provide guidance and mentorship to nursing staff, addressing concerns and promoting professional growth, • Monitor and analyze patient outcomes, identifying opportunities for improvement and making data-driven decisions, • Ensure compliance with regulatory requirements, organizational policies, and clinical standards, • Foster a positive and caring work environment, promoting employee satisfaction and retention What We Offer: • A dynamic and supportive work environment with opportunities for professional growth and development, • A competitive salary and comprehensive benefits package (TBD), • A five-star facility with cutting-edge programs and therapies, • A reputation for excellence, with 50 years of experience providing exceptional care to our patients How to Apply: If you are a motivated and compassionate nurse with a passion for leadership, we encourage you to apply for this exciting opportunity. To learn more about this role and our organization, please submit your application.

Job Description Facility: Parkview Care and Rehabilitation Center Position: RN Unit Manager Location: Massapequa, NY Schedule: Monday – Friday | 7:00 AM – 3:00 PM Salary: $50 – $55 per hour Join Our Nursing Leadership Team Parkview Care and Rehabilitation Center is seeking an experienced and dedicated RN Unit Manager to join our leadership team in Massapequa, NY. Our facility is known for its supportive culture, collaborative environment, and commitment to exceptional resident care. This role is ideal for a Registered Nurse who enjoys leading teams, maintaining clinical excellence, and ensuring residents receive the highest quality care. Key Responsibilities Provide leadership and supervision to nursing staff while fostering a collaborative team environment Oversee the daily operations of the nursing unit to ensure efficient workflow and high-quality resident care Monitor resident progress and communicate with physicians and the interdisciplinary care team Ensure compliance with all federal, state, and facility healthcare regulations Serve as a liaison between nursing staff, upper management, residents, and family members Requirements Active New York Registered Nurse (RN) License Minimum 2 years of experience in a Skilled Nursing Facility (SNF) strongly preferred Strong leadership, communication, and organizational skills Ability to manage staff and maintain high standards of patient care Benefits Competitive Pay Rates Comprehensive Medical, Vision, and Dental Insurance 401(k) Retirement Plan Generous Paid Time Off (PTO) Employee Referral Bonuses Shift Differential Pay Career Advancement Opportunities Join the team at Parkview Care and Rehabilitation Center and be part of a workplace where teamwork, support, and professional growth are valued. IND123

Job DescriptionRegistered Nurse Unit Manager Full-Time | Day Shift | $95,000–$110,000 per year We are seeking an experienced Registered Nurse to lead our nursing team as an Registered Nurse Unit Manager. This is a full-time day-shift opportunity for a clinical leader who enjoys supporting staff, maintaining high standards of care, and making sure daily unit operations run smoothly. Position Overview The RN Unit Manager is responsible for the day-to-day clinical and operational oversight of the nursing unit. This position works closely with nursing staff, residents, families, and facility leadership to promote safe, consistent, high-quality resident care. In This Role, You Will: Lead, supervise, and support nursing staff while overseeing daily unit activities. Ensure facility and employee policies and procedures are followed consistently. Provide clinical direction, coaching, and mentorship to nurses and other members of the team. Maintain appropriate standards of nursing care with a focus on resident safety and quality outcomes. Review resident documentation and medical records to help ensure appropriate and effective care. Complete case reviews and monitor compliance with individualized resident care plans. Respond to resident and family questions, concerns, and needs with professionalism and compassion. Monitor inventory and ensure the unit has adequate medical and nursing supplies. Partner with upper management to communicate unit needs, resolve challenges, and improve operations. Help foster a positive, collaborative environment for both residents and staff. What We're Looking For Current, valid RN license required 2+ years of long-term care experience preferred 1+ year of Unit Manager experience preferred Basic computer proficiency for clinical documentation and communication Strong communication, leadership, and interpersonal skills Ability to work effectively with residents, families, nurses, and interdisciplinary team members Compensation & Benefits Annual Salary: $95,000–$110,000 In addition to competitive pay, we offer: Weekly pay Employee referral bonus opportunities Health insurance 401(k) Generous paid time off Ongoing education and professional development Employee discount and other exclusive perks Supportive leadership A collaborative workplace and healthy work-life balance Opportunities to expand your clinical leadership experience Join Our Team If you're an RN who is ready to take the next step in your nursing leadership career and make a meaningful difference in the lives of residents, we'd like to hear from you. Apply online today. A personal recruiter will contact you to discuss the opportunity and help you through the next steps. Connect with us on Instagram: The Grand Healthcare on Instagram

Job Description About the Role Our pharmacy is the clinical engine of Pharmko. Our pharmacists, technicians, and clinical staff are heads-down compounding sterile parenteral nutrition and infusion therapies that patients depend on. The Client Services Coordinator is the person who fields everything else: the calls, the questions, the "where is my delivery," the prescription follow-ups, the physician office requests, the case manager check-ins. You keep the pharmacy team focused on the work only they can do. This is a high-volume, fast-moving, account-oriented role. You will be the first voice patients, caregivers, and referring offices hear, and the person who decides what gets handled, what gets routed, and what gets escalated. You will also be the daily relationship owner for our network of physician offices, hospitals, and case managers, working alongside our outside sales team to keep referrals flowing and accounts strong. If you are the kind of person who naturally creates order out of chaos, communicates warmly under pressure, and takes ownership of getting things resolved, this role will fit you well. We reward performance: this position includes a quarterly bonus structure tied to operational and patient experience metrics. What You Will Do Front-Line Patient and Caregiver Support Be the primary point of contact for incoming patient and caregiver calls Handle status inquiries on deliveries, prescriptions, supplies, and nursing visits Communicate proactively about scheduling, delays, and next steps so patients are never left guessing Escalate clinical questions to pharmacy staff appropriately Account and Referring Office Relationships Serve as the daily contact for physician offices, hospital discharge planners, case managers, and home health agencies Build collegial, dependable relationships with referring offices that keep patients coming back to Pharmko Track outstanding orders, labs, and documentation and follow up until items are received Manage incoming faxes, eScripts, phone, and email referral channels and route to the right person on the team Partner closely with our outside sales team on account strategy and pipeline Operations Triage and Routing Manage the shared inbox and main phone line, triaging requests by urgency and complexity Decide what you can handle directly, what needs to go to intake, what needs pharmacy, and what needs leadership Track open issues to closure so nothing falls through the cracks Logistics and Delivery Coordination Coordinate daily delivery schedules with pharmacy staff and couriers (FedEx, UPS, local) Align lab draw timing with compounding and delivery windows Troubleshoot real-time delivery and scheduling issues, including weather delays, missed deliveries, and address changes Hospital-to-Home Transitions Coordinate onboarding logistics for new patient starts including deliveries, nursing visits, and supply needs Work closely with intake to ensure smooth handoffs from referral to first delivery Cross-Team Communication Serve as the connective tissue between pharmacy, intake, billing, and sales so information flows where it needs to go Surface recurring issues and bottlenecks to leadership with suggestions for fixes What We Are Looking For 2+ years of experience in home infusion, specialty pharmacy, DME, home health, medical office coordination, or inside sales/account management in a healthcare or B2B service environment Comfort with high call volume and shared-inbox triage Strong organizational skills with a system for tracking open items so nothing slips Excellent verbal and written communication, including a warm and professional phone manner Comfort with EMR or pharmacy management systems (Brightree experience a strong plus) Familiarity with prior authorization, benefit verification, or referral workflows a plus Ability to thrive in a fast-paced, patient-focused environment Goal-oriented mindset and ownership of outcomes High school diploma or equivalent required; associate or bachelor's degree a plus What Success Looks Like The pharmacy team can stay focused on compounding and clinical work without being interrupted by routine inquiries Patients, caregivers, and referring offices feel heard, informed, and well taken care of Nothing falls through the cracks: every call, fax, and request is tracked to resolution Faster patient onboarding from referral to first delivery Strong, lasting relationships with our referring offices and case managers Compensation and Benefits $55,000 base salary Quarterly performance bonus up to $1,500 per quarter ($6,000 annually) tied to operational and patient satisfaction metrics On-target total compensation: $61,000 Health insurance (medical coverage) Paid time off (PTO) Paid holidays, including major federal and Jewish holidays observed in office Sick leave in accordance with NY state law Professional development opportunities Supportive, mission-driven team environment Opportunity to make a real difference in patients' lives