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Job Description Healthcare Compliance Manager Job Description About Us Groth Pain and Spine is Long Island's number one pain management practice because we value our team and treat everyone as valuable individuals. We have high standards and expect a great work ethic with patient-centered values. We believe in going the extra mile for the patients we serve and the people who work for us! As a more modern practice, we focus on teamwork, collaboration, and proactive problem solving so that we are always ahead of the game and building together. What You’ll Be Doing • Develop, initiate, maintain, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct., • Manages day-to-day operations of the Compliance Program., • Develops and periodically reviews and updates Code of Conduct to ensure continuing currency and relevance in guiding management and employees., • Collaborates with other departments to direct compliance and privacy issues to appropriate existing channels for investigation and resolution., • Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations., • Works closely with human resource personnel on regulatory issues., • Reviews and responds to escalated patient complaints, including handling patient communication as well as proper documentation of actions taken and resolution., • Investigates, analyzes, and reports, as required, on product complaints, including handling patient communication as well as associated documentation., • Works with and leads the compliance committee to ensure that compliance and/or privacy issues/concerns within the organization are being appropriately evaluated, investigated, and resolved., • Monitors, and as necessary coordinates, compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends., • Identifies potential areas of compliance and/or privacy vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future., • Provides reports on a quarterly basis, and as directed or requested, to keep the Corporate Compliance Committee (internal, and of the Board) and senior management informed of the operation and progress of compliance efforts., • In conjunction with the Director of Operations, oversees and maintains corporate accreditation, currently limited to Quad A. This includes notification of required events, survey completion, mock audits, performance improvement tracking, and audit participation., • Maintains the proper state pharmacy or DME required licensure as required., • Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required., • Responds to Office of Civil Rights (OCR) requests and all other governing authorities, with collaboration of the company leadership team., • Monitors government sites for news, changes, and updates in rules and security that might impact company’s Compliance Program and Privacy practices., • Ensures information related to company compliance and privacy policies that appear in the public domain, such as the corporate website, is up to date., • Specifies required compliance and privacy-related employee training., • Participates in and manages special projects and activities as requested. Requirements: • BA/BS from an accredited university, • 2+ years of progressive compliance experience, • 2+ years writing corporate policies and procedures, • Working knowledge of HIPAA, OSHA, NYS Labor Laws, • Excellent organizational, project management, research, and writing skills, • Strong oral communication and presentation abilities, • Familiarity with medical terminology and regulatory agencies, • Ability to uphold confidentiality and work independently, • Proficiency in Microsoft Office Suite Preferred: • RN or other healthcare licensure highly preferred, • Certified in Healthcare Compliance (CHC) or equivalent, • Experience in healthcare Why You’ll Love Working Here • Medical, dental and vision insurance Life and AD&D, • 401k with company contribution, • Annual paid PTO and paid holidays Additional Necessities General office environment that will include frequent or continuous periods of talking, sitting, typing, and repetitive motions of the hands/wrists. This position also requires occasional bending, squatting, standing, and walking.

Job Description Who are we? Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition. TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States. How will you make an impact? The Field Service Planning Coordinator will play a crucial role in enhancing the customer’s experience. The impact will be achieved by diligently managing service schedules for both existing and new customers, ensuring exceptional service delivery, meeting deadlines, addressing urgent request promptly, and overseeing repairs. Through these efforts, the coordinator will significantly contribute to the prioritization of our customers satisfaction and safety. ** This position is fully onsite at our Deer Park office location. What will you do? • Client Communication - Promptly respond to client inquiries via phone and email, providing comprehensive product and service information while addressing repair requests efficiently and effectively., • Inventory and Scheduling Oversight - Manage monthly inventory lists, ensuring all items requiring service are scheduled after PO/payment collection, document reasons for any missed items in the scheduling process., • Service Coordination - Organize and schedule field service work orders, prioritizing tasks to ensure the most efficient timeline possible for service delivery, • Order Review and Assignment - Review daily field service orders, assign tasks to technicians, and monitor job progress to ensure timely completion., • Issue Resolution - Identify, investigate, and resolve any client or technician issues that may arise during service delivery, ensuring seamless operations and customer satisfaction. TSS offers competitive salaries and a wide range of benefits: • Medical, vision and dental insurance, • 401(k) plan with a company matching contribution, • Long-term disability, short-term disability, and life insurance Education and Experience • Demonstrate strong communication skills and an ability to deliver results through teamwork, • Proficient in Microsoft Outlook, Excel and Word, • Proficiency in using software or platforms for scheduling and coordination purposes., • Must think critically and creatively and be able to work independently as well as have strong organizational and planning skills., • Strong interpersonal skills, • Ability to successfully solve challenging issues, perform critical thinking, and be detail oriented, • Excellent organizational ability – can easily multitask and shift priorities as need, • Ability to think and plan strategically., • Excellent customer service and communication skills, both verbal and written., • Strong troubleshooting and problem-solving skills with the ability to learn new systems and services., • Excellent organizational skills and attention to detail., • Ability to thrive in a fast-paced, dynamic environment while maintaining a customer-centric approach. Powered by JazzHR VBcAmJ8b6Z