Healthcare product manager jobs in Plainview, New YorkCreate job alerts

Job DescriptionBenefits: • Travel Stipend, • 401(k) matching, • Bonus based on performance, • Health insurance Responsibilities • Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs., • Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access., • Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access., • Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem., • Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support., • Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues., • Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access., • Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes., • Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement.Requirements, • Preferred experience in a health care setting, preferably within a specialty pharmacy environment., • Strong understanding of medication administration processes and patient care standards., • Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process., • Previous experience as a pharmacy technician is highly desirable., • Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike., • Ability to work independently and as part of a collaborative team focused on enhancing patient service., • Commitment to ongoing professional development in the field of specialty pharmacy.Qualifications:, • High School Diploma or GED required, • Associate or bachelors degree preferred, • 1+ years of pharmacy/medical work experience or related field, • Strong customer service, communication, and sales skills, • Proven ability to manage multiple accounts and projects independently, • Understanding of product and payer reimbursement landscapes, • Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies, • Valid drivers license required, • Must be willing and able to drive from office to office within the assigned area (TBD)Preferred Skills:, • Previous experience in sales, marketing, or customer relationship management within the healthcare industry, • Full Time, • On-siteSchedule:, • Monday to Friday, • 40 Hours weeklyPay Rate:, • Bi-weekly, • $22-30 hourly (based on experience)Benefits:, • Paid time Off, • Medical Insurance, • 401k (Matching), • Travel Stipend, • Bonus based on performanceLocation: HICKSVILLE NY

Job Description Who are we? Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition. TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States. How will you make an impact? The Field Service Planning Coordinator will play a crucial role in enhancing the customer’s experience. The impact will be achieved by diligently managing service schedules for both existing and new customers, ensuring exceptional service delivery, meeting deadlines, addressing urgent request promptly, and overseeing repairs. Through these efforts, the coordinator will significantly contribute to the prioritization of our customers satisfaction and safety. ** This position is fully onsite at our Deer Park office location. What will you do? • Client Communication - Promptly respond to client inquiries via phone and email, providing comprehensive product and service information while addressing repair requests efficiently and effectively., • Inventory and Scheduling Oversight - Manage monthly inventory lists, ensuring all items requiring service are scheduled after PO/payment collection, document reasons for any missed items in the scheduling process., • Service Coordination - Organize and schedule field service work orders, prioritizing tasks to ensure the most efficient timeline possible for service delivery, • Order Review and Assignment - Review daily field service orders, assign tasks to technicians, and monitor job progress to ensure timely completion., • Issue Resolution - Identify, investigate, and resolve any client or technician issues that may arise during service delivery, ensuring seamless operations and customer satisfaction. TSS offers competitive salaries and a wide range of benefits: • Medical, vision and dental insurance, • 401(k) plan with a company matching contribution, • Long-term disability, short-term disability, and life insurance Education and Experience • Demonstrate strong communication skills and an ability to deliver results through teamwork, • Proficient in Microsoft Outlook, Excel and Word, • Proficiency in using software or platforms for scheduling and coordination purposes., • Must think critically and creatively and be able to work independently as well as have strong organizational and planning skills., • Strong interpersonal skills, • Ability to successfully solve challenging issues, perform critical thinking, and be detail oriented, • Excellent organizational ability – can easily multitask and shift priorities as need, • Ability to think and plan strategically., • Excellent customer service and communication skills, both verbal and written., • Strong troubleshooting and problem-solving skills with the ability to learn new systems and services., • Excellent organizational skills and attention to detail., • Ability to thrive in a fast-paced, dynamic environment while maintaining a customer-centric approach. Powered by JazzHR VBcAmJ8b6Z