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Medical Solutions Direct Hire is seeking a Cardiovascular Technologist Lead for a job in Hartsdale, New York. Job Description & Requirements • Specialty: Cardiovascular Technologist, • Discipline: Allied Health Professional, • Start Date: 01/12/2026, • Duration: Ongoing, • 40 hours per week, • Shift: 10 hours, days, • Employment Type: Staff Summary The Lead Cardiovascular Invasive Specialist is a highly skilled healthcare professional working under the direction of Invasive Cardiologists and the Nurse Manager. This individual plays a key role in the Cardiac Catheterization Lab, ensuring the coordination of daily workflow, technical excellence during procedures, and adherence to quality and safety standards. In addition to performing clinical duties, the Lead Invasive Cardiology Specialist acts as a mentor, preceptor, and resource to staff, supporting operational efficiency and optimal patient outcomes in a complex, high-acuity procedural environment. Essential Functions and Responsibilities Includes the Following: • Understands and adheres to Performance Standards, Policies and Behaviors, • Provides daily oversight of room assignments, workflow, and staffing coordination to ensure smooth lab operations., • Assists with schedule adjustments and staff coverage during callouts, high-volume periods, or emergencies., • Participates in hiring, onboarding, and orientation of new staff; provides input into performance evaluations., • Delivers ongoing mentorship and training to support clinical competency and staff development., • Leads or participates in daily huddles, case briefings, and operational meetings., • Clearly communicates and implements new processes, protocols, and departmental initiatives., • Functions as lead cardiovascular invasive specialist during complex procedures in both the Cath and EP labs, including interventions, ablations, and device implants., • Demonstrates expertise in operating and troubleshooting imaging, monitoring, and therapeutic equipment (e.g., IVUS, ICE, FFR/IFR, RF generators, mapping systems)., • Ensures proper room setup, turnover, and adherence to sterile technique and procedural protocols., • Supports the interdisciplinary team by facilitating procedural flow and anticipating equipment or clinical needs., • Ensures compliance with all safety standards, including infection control, radiation protection, and patient monitoring., • Oversees equipment maintenance and quality control checks; initiates timely service or repair requests., • Participates in accreditation and regulatory readiness efforts to ensure compliance with governmental, state, and accreditation standards., • Assists with department audits, incident reporting, and continuous quality improvement projects., • Oversees inventory management, including high-cost devices, consignment items, and procedural supplies in collaboration with Nursing Leadership Team and Materials Management., • Coordinates with vendors and Nursing Leadership team for equipment trials, staff education, and product evaluation., • Ensures accurate documentation for procedural records, supply usage, and billing purposes., • Assists in charge audits and reconciliation processes to support revenue integrity., • Provides safe, compassionate, and patient-centered care during all phases of procedures., • Demonstrates leadership presence, professionalism, and adaptability in a fast-paced, high-stakes environment., • Assists, prepares, and revises policies, and procedures., • Performs all other related duties as required and/or requested based on the needs of the patient, department, and organization. Education & Experience Requirements • A graduate of a certificate or degree program or post-secondary educational program in health science (includes but not limited to, cardiovascular technology, ultrasound, radiologic technology, respiratory therapy, nursing or paramedic/EMT)., • Bachelor of Science Degree preferred., • Successful completion of scrub technician training program or hospital-based training program• At least 5 years scrub technician or cardiac technician experience preferred., • BLS, ACLS required, • RCIS or RCES required, • Demonstrates excellent clinical judgment and ability to apply new concepts and skills in invasive cardiology.

Job Description An award-winning salon, spa, and café/bar is seeking a hands-on Assistant Salon Manager to support daily operations and elevate the guest experience across all areas of the business. This hybrid concept blends luxury beauty + wellness services with a full-service café/bar. The ideal candidate is organized, team-focused, and passionate about both beauty and hospitality. Open to hourly or part-time candidates for the right fit. Key Responsibilities: Operations Support Assist with daily salon, spa, and café/bar operations Maintain service protocols, cleanliness, and safety compliance Support scheduling, inventory, and product ordering Team Leadership Help recruit, onboard, and train service + front-of-house teams Lead by example with a polished, hands-on approach Support coaching, meetings, and performance feedback Guest Experience Ensure warm, consistent, high-touch service Resolve guest concerns promptly Promote services, products, and cross-referrals Financial & Administrative Support Assist with reporting, payroll support, and monitoring revenue goals Help manage labor, inventory, and supply costs Support promotions and in-house events Qualifications 1–3 years in salon, spa, hospitality, or F&B leadership Strong communication + customer service skills Organized, detail-oriented, thrives in fast-paced settings POS and scheduling system experience Preferred: Cosmetology/esthetics license; café/bar or hybrid concept experience Compensation & Benefits Competitive salary or hourly rate (part-time available) Performance bonuses Healthcare benefits (after one year) for full time employees Employee service discounts Clear growth path toward senior management

Albert Einstein Medical College Department of Anesthesiology Clinical Care Deliver safe, complete, and comprehensive anesthetic care Provide compassionate, respectful care focusing on patient safety which may include speaking in a clear and respectful manner, and using layman terms for greater patient understanding Have meaningful discussions about treatment options and risks and benefits Share appropriate clinical information with all members of the healthcare team Adhere to accepted ASA Guidelines Maintain a professional manner (See Behavioral Expectations) Participate in Quality Assurance Program including timely completion of QA/I forms with honest reporting of adverse events Attend Department QA/QI meetings, and actively participate in meaningful case discussions Formulate plans to avoid future complications Achieve and maintain Board certification Maintain CME credits Attend workshops to learn new technical skills and knowledge. Keep current with new trends, medications, and techniques in related disciplines Resident Education Participate in morning lectures, didactic and clinical teaching Guide residents with grand round presentations Conduct written board review for the residents Conduct mock oral exams for residents Teach in the operating room Assign related reading assignments prior to operative case and discuss preoperative and intraoperative management prior to case Participate in journal club by choosing the article and facilitating the discussion Facilitate resident development of clinical or basic science research projects Orient the new CA -1 residents during the 1st month and help them with the transition into Anesthesiology residency Mentor residents throughout their residency Give timely one-on-one feedback and fill out all required resident evaluations Participate in on-going evaluations of Residency program as requested Remain aware and compliant with ACGME requirements as they pertain to anesthesiology programs Medical Student Education Provide didactic and clinical teaching in and out of the operating room Facilitate the medical students with the research projects and if they are new to research , introduce them to research Guide medical students in choosing their career paths Faculty Continuing Medical Education Attend a national professional meeting of high quality at least once a year Participate and present at national meetings if possible. Attend grand rounds and faculty meetings regularly except when on call or on vacation Maintain the required CME credits each year Achieve and maintain board certification and recertification Maintain society membership with ASA, NYSSA, and other relevant professional organizations Strive to attend faculty development seminars at Albert Einstein College of Medicine Research Remain current with anesthesiology journals and associated research related materials Participate in writing publications, e.g. manuscripts, abstracts, textbook chapters, review articles, case reports Present projects posters with or without discussions, departmental/regional/national or international meetings Apply for grants in both the private and national arenas Participate in the maintenance and completion of ongoing research projects Participate in ongoing research projects by identifying patients for projects, acquiring samples and data, facilitating the primary investigator in any manner Document research progress to department leadership Publish final product in a peer reviewed journal within and outside your specialty Document progress in teaching portfolio Apply for promotion based on clinical educator or research Behavioral Expectations Demonstrate evidence of all professional responsibilities and adherence to all University, Hospital and ASA guidelines regarding ethical behavior and code of conduct Handle all confidential information in adherence to institutional and professional guidelines Demonstrate effective communication techniques during periods of stress in order to decrease patient, family, and co-worker uneasiness Display maturity and self-control in conflict resolution Demonstrate a willingness to be open to input and ideas from other team members Offer and willingly receive constructive feedback Demonstrate flexibility and adaptability Work Environment As our staffing increases to a full complement of faculty, work an average of 40-50 clinical hours per week including assigned calls Receive a minimum of 10 hours nonclinical time per week for case presentation, resident/self-education or research In addition to a competitive salary of $375,000-475,000, we offer the opportunity to make more income with additional call responsibilities and productivity incentives. LTD, STD, paid malpractice, health, dental, vision and a 403(b) are also offered. For immediate consideration, please forward CV to Recruiting Manager, John C. Pinto at or call for more information. Montefiore welcomes students, faculty and staff from diverse backgrounds who strive to enhance human health in the community and beyond. At the core of their mission is the pursuit of social justice in meeting the healthcare needs of all individuals, including those from underserved communities. Montefiore Health System - Albert Einstein College of Medicine is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Job Description Job Title: Automotive Technician / Mechanic (B Tech) Location: Full Time, Larchmont, NY Compensation: $27-47$/hr plus full benefit package (day one) We want you to be a part of our team — not just for a job, but for a long-term career. We're committed to investing in your growth, helping you build your skills, and supporting your professional development every step of the way. As a key player in our success, you’ll work with some of the largest fleet companies in America and gain hands-on experience with our 209 unique vehicle models. Join us and grow your future with a company that believes in your potential. Flexcar is completely reimagining car ownership. We offer the world’s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operational expertise with technology, data, and AI, we’re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing. Under minimal supervision, performs all processes necessary to complete basic mechanical and cosmetic repairs on fleet vehicles following Flexcar policies and procedures. The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnoses with minimal assistance. These repairs include but are not limited to light engine work, brake systems, drive shafts, electrical systems, interior trim and entertainment components, exterior body panels and components, HVAC systems, steering & suspension systems, and any other repair as assigned by site management. What You’ll Love about this Role: * Being a core member of the site team – our customer safety depends on you! * Being part of an automotive company that recognizes talent – where you can make a difference. * We are growing quickly – which means your career can grow quickly with us too! What You’ll Do: * Identify, order, and maintain correct supplies and parts in order to properly service vehicles. * Understand how to properly use hand tools, chemicals, and all shop equipment. * Make accurate use of the return inspection information on each vehicle * Document all work performed and recommended on assigned repair order * Communicate with service manager or site management when additional work is needed or if repairs cannot be completed within the promised time * Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical * Perform all levels of diagnosis and repair on vehicles * Perform all levels of preventive/routine maintenance services * Utilize product and technical training as assigned by site management * Participate in sponsored training programs and schools to continuously expand your knowledge of new technology * Complete the work, notations and time-keeping necessary to the successful completion of all repair orders. * Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the site, its customers, or employees * Take care to ensure that all vehicles are returned to the lot as clean as they were prior to being serviced * Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. * Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all vehicles, property and information What Drives Success for this Role: * ASE certifications heavily preferred * Previous automotive technician experience required * Must have great technical and mechanical skills * Must be a team player and have the ability to work repetitively on complex tasks * Provide support to other associates and managers as needed. * Perform all work within standardized cycle times * Flexibility to workdays, evenings, weekends and/or holidays. * Willingness to work in varying weather conditions. * Ability to carry tools and supplies up to 75lbs. * Valid driver’s license and an acceptable driving record (per company standards) * 2+ years of automotive repair experience is preferred. * At least 18 years old What tops the tank: * Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time. * Save for Your Future! 401(k) with company match from day one of hire * Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance * Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee * Weekly Pay and Employee Referral Bonus * Uniforms * Tools and Education: Reimbursement for ASE certifications and yearly tool allowance paid directly to you. Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR jRqEL4xeft

Job DescriptionCompany Description We are seeking an experienced Safety Manager to oversee and enforce site safety protocols during the installation of automated systems, including AGVs, VNA racks, and fulfillment center equipment, in factories and warehouses. This role ensures compliance with safety regulations, mitigates risks, and fosters a culture of workplace safety. Job Description Main Responsibilities: • Site Safety Oversight: Supervise daily operations to ensure adherence to all safety protocols during equipment installation., • Risk Assessment & Mitigation: Conduct hazard assessments and develop risk mitigation strategies., • Regulatory Compliance: Ensure all activities comply with OSHA, local safety codes, and company policies., • Incident Investigation: Lead investigations into accidents or near-misses and implement corrective actions., • Safety Training & Awareness: Provide ongoing safety training for workers and subcontractors., • Emergency Preparedness: Develop response plans and conduct drills for fire, electrical, and equipment-related emergencies., • Contractor Management: Ensure third-party vendors adhere to established safety standards., • Reporting & Documentation: Maintain detailed records of safety inspections, incidents, and compliance audits.Qualifications Experience & Qualifications: • Bachelor’s degree in Occupational Safety, Industrial Engineering, or a related field., • Minimum 3 years of experience in workplace safety, preferably in manufacturing or warehouse automation., • In-depth knowledge of OSHA regulations, safety codes, and risk management principles., • Strong problem-solving and leadership skills with the ability to enforce safety policies effectively., • Certification in safety management (e.g., CSP, CHST, OSHA 30/OSHA 510)., • Familiarity with automation technologies (Racks, AMRs/AGVs, conveyors, robotic systems)., • Ability to control the entire process of transporting, installing and commissioning heavy goods in factories or warehouses., • Frequent business trips to work at various sites in the United States should also be free from difficulties., • Ability to coordinate safety efforts across multiple teams, including operations and contractors., • Fluent in Korean and English Additional Information About the Benefits(Full-Time Employees): • Bonus: This position is bonus eligible, • Healthcare: At no-cost premiums for you and eligible dependent (medical, dental, vision, prescription), • 401(k): Retirement Savings Plan with company match, • Additional Perks: complimentary lunch on-site or lunch earning, phone stipend, Company product discounts, service awards, educational support, etc. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description With an endeavoring effort to expand market presence and grow as a global company, we are seeking a Planning and Business Development Manager to develop and monitor the long-term goals of the business and make sure it is in alignment with the company’s objectives. The primary role of the position is to provide “Analytics-Ready” datasets in the pre-modeling stages, to execute post-analytics steps such as model scoring, customer support, and back-end reporting. This position requires an individual with extensive hands-on knowledge of data manipulation techniques. The role will be involved in a variety of activities including a new business creation/proposal and strategic planning. Responsible for utilizing company data and providing solutions that support the operations on a daily level as well as foreshadowing company needs a company-wide level. Job Description • Monitors business climate and trends in technology and development based on the company’s current and anticipated projects, • Identifies and reviews pricing and customer needs; analyzes and applies this information in development of strategies for new profitable business plans, monitoring and evaluating on a periodic basis, • Collaborates with executives and managers to develop long-range, strategic goals for the organization, • Create and present reports to all executive leaders, • Prepare and review financial forecasts and continuously checking the achievement of the goal Qualifications • Bachelors degree in business analysis, business management or industry-related field required, • 3+ years of experience in the industry or acting as a consultant on major strategic planning projects required, • Basic knowledge of management/financial accounting and financial management is required, • Excellent verbal and written communication skills and ability to communicate effectively and clearly with project managers, business leaders and executives, • Thorough understanding of business administration, management, and business forecasting strategies and techniques, • Excellent interpersonal and negotiation skills, • Excellent organizational skills and attention to detail, • Great analytical, critical thinking and problem-solving abilities, • BILINGUAL IN KOREAN/ENGLISH REQUIRED Additional Information About the Benefits(Full-Time Employees): • Bonus: This position is bonus eligible, • Healthcare: At no-cost premiums for you and eligible dependent (medical, dental, vision, prescription), • 401(k): Retirement Savings Plan with company match, • Additional Perks: complimentary lunch on-site or lunch earning, phone stipend, Company product discounts, service awards, educational support, etc. All your information will be kept confidential according to EEO guidelines.

Job Description Ascend Wellness Holdings (AWH) of Fort Lee, NJ is looking to hire Dispensary Floor Lead! Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills. Are you someone who is personable, adapt in a fast-paced high-volume atmosphere, has a team player mentality or leadership abilities? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY! *This location is under a labor union which means wages, hours, and working conditions are subject to a collective bargaining agreement. JOB SUMMARY The Dispensary Floor Lead assists with the day-to-day operations of dispensary (retail store) and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Floor Lead will set the standard for performance and keeping associates motivated. The role requires excellent leadership qualities and gain and understanding of dispensary inventory and products. PRIMARY RESPONSIBILITIES • Provide best-in-class customer service to customers, • Follow and uphold established policies for sales and customer service to ensure customer satisfaction, • Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team, • Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager, • Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently, • Complete and appropriately delegate tasks assigned during scheduled shift, including:, • Correct cash handling, • Accurate use and maintenance of the Point of Sale (POS) system, • Accurate and timely data entry in both the POS system and inventory tracking system, • Assistance in verifying order deliveries for accuracy, • Ensure adherence with security measures and safety compliance, • Maintenance of an organized and clean store, • Management of visitor log, • End-of-day daily update emails, • Ensure accuracy with the vault, • Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, • Daily activities, maintenance, and data collection for any reported issues and/or complaints, • Open and closing procedures, • Must be at least 21 years of age, • Cannabis industry experience a plus, • Strong retail math skills required, • High school diploma or general education degree (GED), • 2+ year in a supervisory or management role in a retail setting, specifically with POS business operations, • Exceptional customer service skills, • Knowledge of basic computer skills, • Positive attitude, team player and strong work ethic, • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures, • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry, • Must have excellent organization and time management skills, • Must be focused, pay close attention to detail, • Must be able to internalize training and follow instructions Ascend Wellness Holdings, Inc ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO STATEMENT Ascend Wellness Holdings, Inc ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic

Job DescriptionCompany Description We are seeking a Project Management Office (PMO) Manager or Specialist to establish and maintain robust project management standards, processes, and best practices. This role will ensure that projects are executed efficiently, optimizing resource utilization and aligning with our strategic objectives within the smart factory IT market. The successful candidate will enforce project management discipline across the organization, reviewing and approving project plans, monitoring progress, and proactively identifying and mitigating risks. Job Description RESPONSIBILITIES • Set and maintain project processes are followed effectively, • Manage project documentations, • Monitor projects and ensure projects are within business goals, • Track progress of each project, • Review and approve project plans, • Review projects from creation and development to implementation, • Review financial reports and analyze project trends, • Evaluate project resources and allocate if necessary, • Set a process for potential risks, issues and opportunities for major projects, • Creating reports to executives or management Qualifications JOB REQUIREMENTS • Bachelor’s degree in business or industry-related field, • Minimum 5 years of experience in the industry or acting as a consultant on major projects, • Excellent verbal and written communication skills, • Strong negotiation and problem-solving abilities., • Detail-oriented with the ability to see the big picture, • Thorough understanding of business administration, management, and business forecasting strategies and techniques, • Excellent organizational skills and attention to detail, • Flexible and adaptable to changes, • BILINGUAL IN KOREAN/ENGLISH Additional Information About the Benefits(Full-Time Employees): • Bonus: This position is bonus eligible, • Healthcare: At no-cost premiums for you and eligible dependent (medical, dental, vision, prescription), • 401(k): Retirement Savings Plan with company match, • Additional Perks: complimentary lunch on-site or lunch earning, phone stipend, Company product discounts, service awards, educational support, etc. All your information will be kept confidential according to EEO guidelines.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.